Ricoh Mp 171l User manual

You can read the recommendations in the user guide, the technical guide or the installation guide for RICOH AFICIO MP 171L.

You'll find the answers to all your questions on the RICOH AFICIO MP 171L in the user manual (information, specifications,

safety advice, size, accessories, etc.). Detailed instructions for use are in the User's Guide.

User manual RICOH AFICIO MP 171L

User guide RICOH AFICIO MP 171L

Operating instructions RICOH AFICIO MP 171L

Instructions for use RICOH AFICIO MP 171L

Instruction manual RICOH AFICIO MP 171L

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Manual abstract:

@@In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine.

Do not copy or print any item for which reproduction is prohibited by law. Copying or printing the following items is generally prohibited by local law: bank

notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses. The preceding list is meant as a guide only and is not

inclusive. We assume no responsibility for its completeness or accuracy. If you have any questions concerning the legality of copying or printing certain items,

consult with your legal advisor. Caution: Use of controls or adjustments or performance of procedures other than those specified in this manual might result

in hazardous radiation exposure. Two kinds of size notation are employed in this manual. With this machine refer to the metric version. Trademarks

Microsoft®, Windows® and Windows NT® are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights

to those marks. The proper names of the Windows operating systems are as follows: · · · The product name of Windows® 98 is Microsoft® Windows® 98 The

product name of Windows® Me is Microsoft® Windows® Millennium Edition (Windows Me) The product name of Windows® 2000 are as follows:

Microsoft® Windows® 2000 Advanced Server Microsoft® Windows® 2000 Server Microsoft® Windows® 2000 Professional The product name of

Windows® XP are as follows: Microsoft® Windows® XP Professional Microsoft® Windows® XP Home Edition The product names of Windows ServerTM

2003 are as follows: Microsoft® Windows ServerTM 2003 Standard Edition Microsoft® Windows ServerTM 2003 Enterprise Edition Microsoft® Windows

ServerTM 2003 Web Edition · · Notes: Some illustrations in this manual might be slightly different from the machine. Certain options might not be available in

some countries. For details, please contact your local dealer.

Manuals for This Machine The following manuals describe the operational procedures of this machine. For particular functions, see the relevant parts of the

manual. Note Manuals provided are specific to machine type. Adobe Acrobat Reader is necessary to view the manuals as a PDF file. General Settings Guide

Provides an overview of the machine and describes System Settings (paper trays, Key Operator Tools, etc.

), and troubleshooting. Network Guide Describes procedures for configuring the machine and computers in a network environment. Copy Reference

Describes operations, functions, and troubleshooting for the machine's copier function. Printer/Scanner Reference (this manual) Describes system settings,

functions, troubleshooting and operations for the machine's printer and scanner function. Other Manuals · Manuals for This Machine · Safety Information ·

Quick Reference Copy Guide · Quick Reference Printer / Scanner Guide i TABLE OF CONTENTS Manuals for This Machine ......

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i How to Read This Manual ..........

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1 1. Getting Started Control Panel....

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..3 Reading the Display and Using Keys........

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4 Connecting the Machine .....

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..5 Requirements...

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.5 Connecting the machine to the host using a USB cable .........

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5 2. Installing the Software Auto Run....

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.........7 Installing the Printer Driver.

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.. 8 Installing the TWAIN Driver........

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..... 9 Software Supplied on CD-ROM .....

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.........10 DDST Driver.

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....10 3. Using the Printer Function Printer Features Menu .....

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....11 Adjusting Printer Features......

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......12 Printer Features Parameters....

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13 Paper Input.....

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......16 Setting Paper on the Bypass Tray....

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20 Setting envelopes.....

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.21 Setting Up the Printer Driver and Canceling a Print Job .........

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....22 Windows 98SE / Me - Accessing Printer Properties ......

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...23 Canceling a Print Job ..

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...24 4. Using the TWAIN Scanner Function TWAIN Scanner ......

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....27 Preparation for Using the Network TWAIN Scanner......

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28 TWAIN Scanner Screen.....

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. 28 Setting Originals ....

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....29 Placing Originals ......

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32 ii 5. Troubleshooting The Printer Function....

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...33 Error & Status Messages on the Display ..

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...33 The Machine Does Not Print ..

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..36 Other Printing Problems...

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... 38 The Scanner Function ..

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..40 When Scanning Is Not Performed as Expected ...

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.......40 When an Error Message Appears on the Client Computer...

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.43 The Scanner Function ....

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44 Relationship between Resolution and File Size .....

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44 Specifications.....

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... 45 INDEX..

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... 46 iii iv How to Read This Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous

situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: This symbol indicates a potentially hazardous situation

which, if instructions are not followed, may result in minor or moderate injury, or damage to property. * The statements above are notes for your safety.

Important If this instruction is not followed, paper might misfeed, originals might be damaged, or data might be lost. Be sure to read this. Preparation This

symbol indicates prior knowledge or preparation is required before operation. Note This symbol indicates precautions for operation, or actions to take after

mal-operation.

Limitation This symbol indicates numerical limits, functions that cannot be used together, or conditions in which a particular function cannot be used.

Reference This symbol indicates a reference. [ ] Keys and buttons that appear on the computer's display. [ ] Keys that appear on the machine's display. { }

Keys built into the machine's control panel.

{ } Keys on the computer's keyboard. 1 2 1. Getting Started Control Panel 12 34 5 6 7 8 9 10 11 12 13 14 15 CGU018 1. {Scanner} key Press to activate the

scanner function. 9.

Main power indicator and On indicator The main power indicator lights when the main power switch is turned on. The On indicator lights when the operation

switch is turned on. 2. {Printer} key Press to activate the printer function. 3. Indicators Displays errors and machine status. : Error indicator. See Network

Guide and General Settings Guide. B: Load Paper indicator. See Copy Reference.

D: Add Toner indicator. See Copy Reference. 10. Operation switch Press to turn the power on. The On indicator lights. To turn the power off, press again. 4.

Display Displays operation status and messages. Note This key is inactivate during printing or while setting printer defaults. 5.

Selection keys Correspond to items on the display. Press to select the corresponding item.

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11. {Online} key Press to switch the printer between online and offline. 6.

Scroll keys Press to select an item. {U}: scroll upward {T}: scroll downward {V}: scroll right {W}: scroll left 12. Data In indicator Blinks while the printer is

receiving data from a computer or printing. Lit when preparing to print. 13.

{Escape} key Press to cancel an operation or return to the previous display. 7. {User Tools/Counter} key Press to change default or operation parameters

according to requirement. 14. {OK} key Press to set a selected item or entered numeric value. 8. {Clear/Stop} key Clear: clears an entered numeric value. 15.

Number keys Press to enter numeric values. 3 Getting Started Reading the Display and Using Keys 1 This section explains how to read the display and use th

E The software license agreement appears in the [License Agreement] dialog box.

After reading through its contents, click [I accept the agreement.], and then click [Next >]. the instructions on the display to install DDST Printer Drivers. If

you are required to restart the computer after installing DDST Printer Drivers, restart the computer. Note The printer driver has been installed, plug and play

is enabled, and the icon of the printer connected to the "USB" port is added to the [Printers] or [Printers and Faxes] window. F Follow For details about

using the printer function via Ethernet under Windows 98SE / Me, see "Using the Printer Function", Network Guide. 8 Installing the TWAIN Driver Installing

the TWAIN Driver To use the scanner function, you must first install the TWAIN driver on the supplied CD-ROM. A Quit all applications currently running.

ROM drive. The driver installer starts.

2 B Insert the CD-ROM into the CDC Select an interface language, and then click [OK]. The default interface language is English. D Click [DDST TWAIN

Driver]. The DDST TWAIN Driver installer starts. E Click [Close].

9 Installing the Software Software Supplied on CD-ROM This section explains the software on the CD-ROMs supplied with the printer option. DDST Driver 2

The DDST drivers are included on the CD-ROMs that comes with this machine. These drivers enable a client computer to communicate with the machine via

a printer language. System requirements Operating system · Microsoft Windows 98SE · Microsoft Windows Me · Windows 2000 · Windows XP · Windows

Server 2003 Hard disk space · 80 MB or more DDST TWAIN Driver This driver is required for scanning originals on the machine. You must install this driver

to use the machine as a network TWAIN scanner.

System requirements · Hardware PC/AT compatible · CPU Pentium 300 MHz or faster recommended · Operating system Microsoft Windows 98 (SE or later)

Microsoft Windows Millennium Edition Microsoft Windows 2000 Professional Microsoft Windows 2000 Server Microsoft Windows XP Home Edition

Microsoft Windows XP Professional · Memory 128 MB or more recommended · Hard disk space 200 MB or more · Connection Ethernet/USB 10 3. Using the

Printer Function Printer Features Menu There are five menu items in the Printer Features menu: Reference For more information about copier features and

system settings, see Copy Reference and General Settings Guide. · Paper Input · List/Test Print · Maintenance · System · Host Interface You can select the

following functions: Paper Input (See p.13 "Paper Input") Menu Bypass Paper Size Auto Paper Select Duplex Default Metric version: A4 / Inch version: 11 ×

81/2 On On List/Test Print (See p.13 "List/Test Print") Menu Operations Test Default Maintenance (See p.14 "Maintenance") Menu Menu Protect Off

Default System (See p.15 "System") Menu Auto Continue Edge Smoothing Toner Saving Off On Off Default Host Interface (See p.16 "Host Interface") Menu

I/O Timeout 15 seconds Default 11 Using the Printer Function Adjusting Printer Features Use Printer Features to make basic adjustments when using the

machine as a printer. Although factory default settings are suitable for most print jobs, Printer Features allows you to access settings that control basic

printer operations. The Printer Features settings you make are retained even after you turn off the machine.

For details about copier features and system settings, see Copy Reference and General Settings Guide. 3 A Press the {User Tools/Counter} key. B Select

[Printer Features] using the {U} or {T} key, and then press the {OK} key. C Select the desired item using the {U} or {T} key, press the {OK} key, and then

change its settings. Note {OK}: Press to make new settings and go back to previous menus. {Escape}: Press to return to a previous menu without changing

any setting. D After changing the Printer Features settings, press the {User Tools/Counter} key. Note Changes made to functions remain in effect even after

you turn off the machine. 12 Printer Features Parameters Printer Features Parameters Paper Input Bypass Paper Size The size of the paper set in the bypass

tray. Reference For more information about paper sizes that can be set in the bypass tray, see General Settings Guide.

Note Default: List/Test Print Operations Test You can print an operations test page. Printing the operations test page 3 A Press the {User Tools/Counter} key.

The User Tools main menu appears. B Select · Metric version: A4 · Inch version: 11 × 81/2 [Printer Features] using the {U} or {T} key, and then press the

{OK} key. Auto Paper Select Set this to enable Auto Paper Select.

The machine automatically detects the paper size from the print data, and selects a suitable paper feed tray accordingly. Note Default: On The Printer

Features menu appears. C Select Duplex You can set this to enable duplex printing. The machine detects duplex printing from the print data, and selects a

suitable paper feed tray accordingly. Note Default: On [List/Test Print] using the {U} or {T} key, and then press the {OK} key.

D Select [Operations Test] using the {U} or {T} key, and then press the {OK} key. The operations test page is printed. E Press the {User Tools/Counter} key.

13 Using the Printer Function Maintenance Menu Protect This procedure allows you to protect menu settings from accidental change. It makes it impossible

to change menu settings with normal procedures unless you perform the required key operations. · Level 1 You can protect "Maintenance", "System", and

"Host Interface". · Level 2 You can protect "Paper Input", "Maintenance", "System", and "Host Interface". · Off Note Default: Off C Select [Maintenance]

using the {U} or {T} key, and then press the {OK} key.

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3 D Press [Menu Protect]. E Enter an access code using the number keys, and then press the {OK} key.

Setting Menu Protect A Press the {User Tools/Counter} key. The User Tools main menu appears. F Select a menu protect level, and then press the {OK} key.

B Select [Printer Features] using the {U} or {T} key, and then press the {OK} key. G Press the {User Tools/Counter} key. Canceling Menu Protect The

Printer Features menu appears. A Press the {User Tools/Counter} key. B Select [Printer Features] using the {U} or {T} key, and then press the {OK} key. 14

Printer Features Parameters C Select [Maintenance] using the {U} or {T} key, and then press the {OK} key. Temporarily canceling Menu Protect When you

select protected items in Printer Features, a screen for entering the access codes appears.

When this happens, enter the correct access codes using the number keys, and then press the {OK} key. Menu Protect is then temporarily canceled. Note If

you enter a correct access code, Menu Protect is disabled as long as the Printer Features menu is displayed. A screen for entering the access code appears. D

Enter an access code using the number keys, and then press the {OK} key.

3 System E Press [Menu Protect]. F Enter an access code using the number keys, and then press the {OK} key. Auto Continue You can select this to enable

Auto Continue. When it is On, printing continues even if a system error occurs. · Off · 0 minutes · 1 minute · 5 minutes · 10 minutes · 15 minutes Note Default:

Off G Select [Off], and then press the {OK} key.

Edge Smoothing Set this to enable Edge Smoothing. · On · Off Note Default: On H Press the {User Tools/Counter} key. If Toner Saving is set to On, Edge

Smoothing is ignored even if it is set to On. 15 Using the Printer Function Toner Saving Set this to enable Toner Saving. · On · Off Note Default: Off Host

Interface 3 I/O Timeout You can set how many seconds the machine should wait before ending a print job. If data from another port usually arrives while an

earlier job is printing out, increase the timeout period. · 10 seconds · 15 seconds · 20 seconds · 25 seconds · 60 seconds Note Default: 15 seconds 16 Setting

Paper on the Bypass Tray Setting Paper on the Bypass Tray The following explains setting paper on the bypass tray. Use the bypass tray to print onto OHP

transparencies, labels, thick paper, and envelopes that cannot be loaded in the paper tray. Reference For details about setting paper in the paper tray, see

General Settings Guide. Note When loading letterhead paper, pay attention to its orientation.

See "Orientation-Fixed Paper or TwoSided Paper", Copy Reference. Important When printing using the printer function, original images are always rotated

by 180 degrees (the orientation of images to be printed is opposite to that of the copier function). When printing onto paper with specific orientation

requirements, such as envelopes and letterheads, make sure to rotate the paper feed orientation by 180 degrees. 3 Paper within the following dimensions can

be set in the bypass tray: · Vertical: 90.0-216.0 mm (3.54 in.- 8.50 in.) · Horizontal: 139.

0-600.0 mm (5.47 in.-23.62 in.

) Be sure to set the paper with the side you want to print facing down in the bypass tray. When loading OHP transparencies or thick paper in the bypass tray,

make the paper setting using the control panel or printer driver. The number of sheets that can be loaded in the bypass tray depends on the paper type.

Limitation The following functions are disabled when printing from the bypass tray: Be sure to set the paper size using the printer driver when printing data

from the computer. The paper size set using the printer driver has priority over the size set using the control panel.

A Open the bypass tray. ARL009S B Adjust the paper guides to the paper size. Important If the paper guides are not flush against the paper, images might

appear skewed and misfeeds could occur. · Duplex Printing · Auto Tray Select · Auto Tray Switching 17 Using the Printer Function C Gently insert paper face

down into the bypass tray. Setting the paper size Note You can set the paper size using the printer driver. The following procedures are not necessary when

setting paper size using the printer driver. The paper size set using the printer driver has priority over the size set using the control panel. If you are not using

the printer driver to make settings, use the control panel. Reference For printer driver settings, see the printer driver Help. 3 ABW020S1 1.

Extender 2. Paper guides Note Do not stack paper over the limit mark. If you do, images might appear skewed and misfeeds could occur. For details about

setting custom sizes, see p.19 "Setting custom size paper". Fan the paper to get air between the sheets to avoid a multi-sheet feed. When setting an OHP

transparency, make sure that its front and back sides are properly positioned. Select the paper type when printing onto OHP transparencies or thick paper

(over 105g/m2). For details, see p.20 "Setting thick paper or OHP transparencies".

Select the paper type when printing onto envelopes. For details, see p.21 "Setting envelopes". Set the paper size, see p.18 "Setting the paper size" A Press the

{User Tools/Counter} key.

B Select [Printer Features] using the {U} or {T} key, and then press the {OK} key. C Select [Paper Input] using the {U} or {T} key, and then press the {OK}

key. 18 Setting Paper on the Bypass Tray D Select [Bypass Paper Size], and then press the {OK} key. A Press the {User Tools/Counter} key. B Select [Printer

Features] using the {U} or {T} key, and then press the {OK} key.

E Select the paper size using the {U} or {T} key, and then press the {OK} key. C Select [Paper Input] using the {U} or {T} key, and then press the {OK} key. 3

Note When printing onto thick paper or OHP transparencies, select the paper type. For details, see p.20 "Setting thick paper or OHP transparencies". D

Select [Bypass Paper Size], and then press the {OK} key. F Press the {User Tools/Counter} key. Setting custom size paper Note Custom sizes can also be set

using the printer driver. The following procedures are not necessary when setting custom sizes using the printer driver. E Select [Custom Size] using the {U}

or {T} key, and then press the {OK} key.

Custom size settings made using the printer driver have priority over those made using the machine's control panel. If you are not using the printer driver to

make settings, use the control panel. Reference For printer driver settings, see the printer driver Help. F Enter the horizontal size of the paper using the

number keys, and then press the {OK} key.

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19 Using the Printer Function G Enter the vertical size of the paper using the number keys, and then press the {OK} key. C Select [Tray Paper Settings]

using the {U} or {T} key, and then press the {OK} key. 3 H Press the {User Tools/Counter} key. Setting thick paper or OHP transparencies Note Paper

settings can also be set using the printer driver. The following procedures are not necessary when setting paper sizes using the printer driver. Paper size

settings made using the printer driver have priority over those made using the machine's control panel.

If you are not using the printer driver to make settings, use the control panel. Reference For printer driver settings, see the printer driver Help. D Select

[Paper Type:Bypass Tray] us- ing the {U} or {T} key, and then press the {OK} key. E Select [OHP (Transparency)] or [Thick Paper] using the {U} or {T}

key, and then press the {OK} key. F Press the {User Tools/Counter} key.

Note Settings remain valid until they are reset again. After printing on OHP transparencies or thick paper, make sure you clear settings for the next user. A

Press the {User Tools/Counter} key. B Select [System Settings] using the {U} or {T} key, and then press the {OK} key. 20 Setting Paper on the Bypass Tray

Setting envelopes G Select A Press the {User Tools/Counter} key.

B Select [System Settings] using the {U} or {T} key, and then press the {OK} key. [Printer Features] using the {U} or {T} key, and then press the {OK} key. H

Select [Paper Input] using the {U} or {T} key, and then press the {OK} key. 3 C Select [Tray Paper Settings] using the {U} or {T} key, and then press the

{OK} key. I Select [Bypass Paper Size], and then press the {OK} key. D Select [Paper Type:Bypass Tray] us- ing the {U} or {T} key, and then press the {OK}

key. J Select the paper envelope size from [C6 EnvL], [C5 EnvL], or [DL EnvL], and then press the {OK} key. E Select [Thick Paper] using the {U} or {T}

key, and then press the {OK} key. K Press the {User Tools/Counter} key. F Press the {Escape} key twice to re- turn to the User Tools main menu.

21 Using the Printer Function Setting Up the Printer Driver and Canceling a Print Job Windows 98SE / Me Accessing Printer Properties Making settings

from an application To make settings for a specific application, use the printer properties dialog box inside that application. The following example describes

how to make settings for the WordPad application that comes with Windows 98SE / Me. Note Procedures for opening the printer properties dialog box vary

depending on the application. For more information, see the operating instructions that come with the application you are using. Any settings you make in the

following procedure are valid for the current application only. 3 Changing default settings A On the [Start] menu, point to [Settings], and then click

[Printers]. The [Printers] window appears. B Click the icon of the machine whose default settings you want to change. ties]. The printer properties dialog box

appears.

C On the [File] menu, click [ProperD Make the settings you require, and then click [OK]. Note Settings made in some applications override settings made

using the printer driver. A On the [File] menu, click [Print]. The [Print] dialog box appears. B In the [Name] list, select the machine you want to use, and

then click [Properties].

The printer properties dialog box appears. C Make the settings you require, and then click [OK]. D Click [OK] to start printing. 22 Setting Up the Printer

Driver and Canceling a Print Job Windows 2000 / XP and Windows Server 2003 Accessing Printer Properties Changing default settings - Printer properties

Limitation Changing machine settings requires Manage Printers permission. Members of Administrators and Power Users groups have Manage Printers

permission by default.

To set up options, log on using an account that has Manage Printers permission. Note Settings you make here are used as the defaults for all applications.

Changing default settings - Printing preferences properties Limitation Changing machine settings requires Manage Printers permission. Members of the

Administrators and Power Users groups have Manage Printers permission by default. To set up options, log on using an account that has Manage Printers

permission. 3 A On the [Start] menu, point to [Settings], and then click [Printers]. The [Printers] window appears. Note Under Windows XP Professional and

Windows Server 2003, open the [Printers and Faxes] window on the [Start] menu. A On the [Start] menu, point to [Settings], and then click [Printers]. The

[Printers] window appears.

Note Under Windows XP Professional and Windows Server 2003, open the [Printers and Faxes] window on the [Start] menu. Under Windows XP Home

Edition, open the [Printers and Faxes] window by clicking [Control Panel] from the [Start] button on the taskbar, click [Printers and Other Hardware], and

then click [Printers and Faxes]. Under Windows XP Home Edition, open the [Printers and Faxes] window by clicking [Control Panel] from the [Start] button

on the taskbar, click [Printers and Other Hardware], and then click [Printers and Faxes]. B Click the icon of the machine whose default you want to change.

ties]. @@@@@@Check the current status of the job you want to cancel. the name of the job you want to cancel. @@@@@@@@@@@@· [Resume]:

resumes printing jobs. @@@@Note You cannot stop printing data that has already been processed. @@@@@@@@@@@@@@@@@@@@@@To

correctly display the top/bottom orientation of the scanned original on a client computer, the placement of the original and the settings made on the control

panel and scanner driver must match.

Placing Originals Place originals in one of the two orientations show in the table below. Note Normally, an original is or , but the table below uses a square

original to make orientation easier to understand. Even if the shape of your original is different to that shown in the table, the combination of original

orientation and the orientation specified on the control panel or scanner driver does not change. 4 Specifying original orientation and setting originals An

original to be scanned Exposure glass Decide the placement method. Place the original so that the top edge touches the top left of the exposure glass.

Place the Place the top Place the original so edge of the original so that the top original first. that the top edge touches edge touches the rear of the back of

the exposure the ARDF. glass. ARDF Place the original. (There are two original orientations.

) The original displayed on a computer 29 Using the TWAIN Scanner Function Placing on the Exposure Glass Originals that do not fit into the ARDF, such as

sheets with glued-on parts, books, etc., can be placed directly on the exposure glass for scanning. Note For details about originals that you can place on the

exposure glass, see Copy Reference.

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When placing the original so that the top edge touches the top left of the exposure glass When using the machine as a network TWAIN scanner, this

orientation is the standard setting for the TWAIN driver. This orientation is suitable for most originals. Note Lift the exposure glass cover or ARDF to an

angle of more than 30 degrees. The opening/closing action triggers the automatic original size detection process. R ABF008S 4 A Lift the exposure glass

cover or the ARDF. 1. Positioning mark B Place the original on the exposure glass with the side to be scanned facing down.

Align the original with the back left corner mark. There are two original orientations. C Lower the exposure glass cover or the ARDF. D Select the original

orientation according to the orientation of the placed original. Reference p.29 "Specifying original orientation and setting originals" When placing the

original so that the top edge touches the rear of the exposure glass R ABF007S 1. Positioning mark 30 Setting Originals Placing in the Auto Document

Feeder The ARDF allows you to place multiple originals at once. Originals placed in the ARDF can be scanned on one side or both sides. Originals that can

and cannot be placed in the ARDF For details about originals that you can place in the ARDF, see Copy Reference. Attempting to feed unsuitable originals

into the ARDF can result in misfeeds and damage to the originals.

Place such originals directly on the exposure glass. Important For information about placing originals in the ARDF, see Copy Reference. When placing the

top edges of the originals first When using the machine as a network TWAIN scanner, this orientation is the standard setting for the TWAIN driver. This

orientation is suitable for most originals. 4 ARL012S C Select the original orientation according to the orientation of the placed originals.

Reference p.29 "Specifying original orientation and setting originals" A Adjust the original guide to match the size of the originals. B Place the originals with

the side to be scanned facing up. To scan both sides of an original, place the original so that its first side is face up. There are two orientations.

When placing the originals so that the top edges touch the back of the ARDF ARL011S 31 Using the TWAIN Scanner Function Scanning Originals This

section explains how to scan originals using the TWAIN scanner function. This procedure explains scanning originals using Imaging under Windows 2000. I

Click [Preview] or [Scan] to preview or scan the image. Click [Scan] to return to Imaging. A Start Imaging, and then select the scanner driver. B On the

[Start] menu, point to [Pro- J Save the scan file in Imaging. K On the [File] menu, click [Save]. L Enter the file name, select the 4 gram], point to

[Accessories], and then click [Imaging]. C Click [Select Device..

.] on the [File] menu. If the scanner is already selected, no scanner settings are necessary. Proceed to step E. folder in which you want to save the file, and

then click [Save]. For details about the scanning function, click [Help] in the Main Settings dialog box. D Select the name of the machine you want to use in

the list, and then click [OK]. E Place the original in the scanner. Reference p.29 "Placing Originals" F Click [Acquire Image.

..] on the [File] menu. The TWAIN Driver dialog box appears. G Select the connection method.

If you are using Network TWAIN, enter the IP address in the box under [Select Device]. If you are using USB TWAIN, click the [USB] check box. H Click

[OK]. The Main Settings window appears. 32 5.

Troubleshooting The Printer Function Error & Status Messages on the Display This section describes the principal messages that appear on the display. If a

message that is not described here appears, follow its instructions. Reference Before turning the main power off, see `Turning On the Power', Copy Reference.

Status messages Message Offline Please wait. Printing... Waiting...

Ready Resetting Job... Setting change... Status The machine is offline. To start printing, switch the machine online by pressing {Online} on the control panel.

Wait a while. The machine is printing.

Wait a while. The machine is waiting for the next data to print. Wait a while. The machine is ready for use. No action is required.

The machine is resetting the print job. Wait until "Ready" appears on the display. The machine settings are being changed. Wait a while. Alert messages

Messages/Second messages Change Tray # to the following settings: xxx yyy Causes Solutions The settings of the selected pa- Press [JobReset] to change the

paper tray settings, or press per tray are different from [FormFeed] to print regardless.

those specified for printing. For details about the paper xxx indicates the tray number. tray settings, see General Settings Guide. yyy indicates the paper size.

# indicates the tray number. Collate cancelled. The collate print function has been canceled. Turn the main power switch off, wait a few seconds, and then

turn it back on. If the message appears again, contact your sales or service representative. 33 Troubleshooting Messages/Second messages Collate: Page

max.

Causes Solutions The maximum number of pag- Turn the main power switch es has been exceeded for colla- off, wait a few seconds, and tion. then turn it

back on. Reduce the number of pages to be printed, or, increase memory capacity. To install a memory module in the machine, contact your sales or service

representative. Duplex cancelled. Duplex printing has been can- Check the paper used is suitaceled. ble for duplex printing, or, increase memory capacity. To

install a memory module in the machine, contact your sales or service representative. The selected paper tray has not been configured for duplex printing. #

indicates the tray number.

Press [JobReset] to change the paper tray settings or do single-sided printing. For details about tray settings, see General Settings Guide. Turn the main

power switch off, wait a few seconds, and then turn it back on. If the message appears again, contact your sales or service representative. 5 Duplex mode is in

off position for Tray # Ethernet Board Error An error has occurred in the Ethernet interface.

Exceeded max. print size. Press FormFeed/JobReset. I/O buffer overflow The page images to be printed Press [JobReset] to change the exceed the maximum

print ar- paper tray settings, or press ea. [FormFeed] to print regardless.

The maximum size of the I/O buffer has been exceeded. Increase the size of the I/O buffer through the Host Interface menu. Load paper in Tray # There is no

paper in the select- Load the tray with paper. ed paper tray. # indicates the tray number. An error has occurred in the printer. Turn the main power switch off,

wait a few seconds, and then turn it back on. If the message appears again, contact your sales or service representative.

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Select the correct output tray. NV-RAM Error Output Tray changed.

The output tray has been changed due to the paper size limitation of the selected tray. 34 The Printer Function Messages/Second messages Paper size/type

mismatch. Change settings to: xxx yyy Causes Solutions There is no paper tray that Press [JobReset] to change the matches the paper settings se- paper tray

settings, or press lected under Auto Tray Select. [FormFeed] to print regardless. xxx indicates the tray number. For details about paper tray settings, see

General Settings yyy indicates the paper size Guide. and the paper type. This is an alert message concerning a paper tray in auto tray select. An error has

occurred in the font file. Press [Print] to cancel the mode and print the job.

Turn the main power switch off, wait a few seconds, and then turn it back on. If the message appears again, contact your sales or service representative.

[Print] without below mode? Printer Font Error Print overrun. Image compression has result- Increase memory capacity. To ed in image degradation.

install a memory module in the machine, contact your sales or service representative. The specified paper tray is in use by another function, such as the

copier function. Wait until the other function has finished using the specified paper tray. 5 Paper Tray is in use. Reset Paper Tray correctly.

DToner is almost empty Add toner Tray # Error The selected paper tray does Set the paper tray correctly. not exist or is not set correctly. Toner is running

out. A paper tray error has occurred. # indicates the tray number. Replace the toner cartridge soon to maintain print quality. Press [JobReset] to change the

paper tray settings, or press [FormFeed] to select another paper tray and print. Check the User Code permission status. Turn the main power switch off, wait

a few seconds, and then turn it back on. If the message appears again, contact your sales or service representative.

Unauthorized user access. USB has a problem Print job canceled due to user restrictions. An error has occurred in the USB interface. 35 Troubleshooting

The Machine Does Not Print Possible Cause Is the power on? Solutions Check the cable is securely plugged into the power outlet and the machine. Turn on

the main power switch. Is the machine online? Does the Printer key stay red? Is there a warning status or error message on the display? Is the interface cable

connected securely to the machine and computer? If not, press {fOnline} on the control panel. If so, read the error message on the display and take the

required action. If so, read the error message or warning status on the display and take the required action. Connect the interface cable securely. If it has a

fastener, fasten that securely as well.

See p.5 "Connecting the Machine"". The type of interface cable you should use depends on the computer. Be sure to use the correct one. If the cable is

damaged or worn, replace it.

See p.5 "Connecting the Machine". Was the interface cable connected after the machine was turned on? Connect the interface cable before turning on the

machine. 5 Are you using the correct interface cable? 36 The Printer Function Problem Is the Data In indicator blinking or lit after starting the print job?

Solutions If not, data is not being sent to the machine. If the machine is connected to the computer using the interface cable Check the machine port settings

are correct.

For USB port connection, the USB port must be set. · Windows 98SE / Me A Click the [Start] button, point to [Settings], and then click [Printers]. B Click the

icon of the machine. On the [File] menu, click [Properties]. C Click the [Details] tab. D In the [Print to the following port:] list, confirm the correct port is

selected. · Windows 2000 A Click the [Start] button, point to [Settings], and then click [Printers]. B Click the icon of the machine. On the [File] menu, click 5

[Properties]. C Click the [Ports] tab.

D In the [Print to the following port(s)] list, confirm the correct port is selected. · Windows XP Professional and Windows Server 2003 A Click the [Start]

button, and then click [Printers and Fax- es]. B Click the icon of the machine. On the [File] menu, click [Properties]. C Click the [Ports] tab. D In the [Print

to the following port(s)] list, confirm the correct port is selected. · Windows XP Home Edition A Click the [Start] button, click [Control Panel], click [Print-

ers and Other Hardware], and then click [Printers and Faxes]. B Click the icon of the machine. On the [File] menu, click [Properties]. C Click the [Ports]

tab.

D In the [Print to the following port(s)] list, confirm the correct port is selected. Network connection Contact your network administrator. 37 Troubleshooting

Other Printing Problems Problem Smudged print. Causes and Solutions You are printing on thick paper, but thick paper settings have not been made. Select

[Thick] in the [Type:] list on the [Paper] tab on the printer driver.

Page layout is not as expected. Duplex printing is not possible. Print areas differ depending on the machine used. Information that fits on a single page on one

machine may not fit on a single page on another machine. · Duplex printing cannot be done with paper set in the bypass tray.

To use duplex printing, specify a paper tray other than the bypass tray. · Duplex printing is not possible if thick paper, OHP transparencies, or label paper is

specified as the paper type. Specify another paper type. · Duplex printing cannot be done using a tray for which [Duplex] is not selected as the paper type in

[Tray Paper Settings] in [System Settings]. Select [Duplex] as the paper type in [Paper Input]. See General Settings Guide. When using Windows 98SE / Me

or Windows 2000 / XP, either combined printing or booklet print does not come out as expected. When using Windows 98SE / Me or Windows 2000 / XP, Auto

Reduce/Enlarge print does not come out as expected. A print instruction was issued from the computer, but printing did not start. User code management may

be set.

Ask the administrator about valid user codes. To print, the user code must be entered from the printer driver. Make sure the application's paper size and

orientation settings match those of the printer driver. If a different paper size and orientation are set, select the same size and orientation. 5 The print job is

not Select [Printer Priority] for [Signal Control]. canceled even See "User Tools (System Settings)", General Settings Guide. when the machine is switched to

offline status. Photo images are coarse. Images are cut off, or excess is printed. Some applications reduce print resolution.

Check your application. You may be using paper smaller than the size selected in the application. Use the same size paper as that selected in the application.

If you cannot load paper of the correct size, use the reduction function to reduce the image, and then print.

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38 The Printer Function Problem It takes a long time to complete a print job.

It takes too much time to resume printing. Causes and Solutions Data-heavy print jobs require time to process. If the Data In indicator is blinking, data is

being processed. Wait until printing resumes. Data-heavy print jobs require time to process.

If the Data In indicator is blinking, data is being processed. Wait until printing resumes. The machine is in Energy Saver mode. To resume from Energy Saver

mode, it has to warm up, and this takes time. See General Settings Guide. Under Windows operating systems, printer driver settings override those set using

the control panel. Set the desired input tray using the printer driver. Paper is not fed from the selected tray. Optional compo- You have to configure the option

setup in printer properties when bi-direcnents connected to tional transmission is not enabled. the machine are See the printer driver Help.

@@Images are printed in the wrong orientation. @@@@See the printer driver Help. @@the image on the computer's display. 5 Note If the problem cannot

be solved, contact your sales or service representative. 39 Troubleshooting The Scanner Function When Scanning Is Not Performed as Expected Problems

Scanning fails to generate an image. The image is distorted or out of position. Causes and solutions The original is placed wrong side down. Place originals

face down on the exposure glass; face up in the ARDF. See p.29 "Placing Originals".

· The original was moved during scanning. Do not move the original during scanning. · The original is not flat against the exposure glass. Make sure it is

pressed flat against the exposure glass. The scanned image is dirty.

The exposure glass or the exposure glass cover is dirty. Clean these parts. See General Settings Guide. The original is placed upside down. Place it in the

correct orientation.

See p.29 "Placing Originals". 5 The scanned image is upside down. 40 The Scanner Function When an Error Message Appears on the Client Computer This

section describes possible causes and actions for common error messages displayed on the client computer when using the TWAIN driver. Note If an error

message not detailed in this section appears, turn off the machine's main power switch, wait a few seconds, and then turn it on again. If the message

reappears after scanning is performed again, make a note of the message and the error number (if it is listed in the table), and contact your service

representative. For details about how to turn off the main power switch, see General Settings Guide. Message [Clear Misfeed(s) in ADF.] Causes and

solutions Remove jammed originals. Check the originals are suitable for scanning, and if they are, place them again.

[Insufficient memory. Close all other applications, then re- Close all unnecessary applications runstart scanning.] ning on the client computer. [Insufficient

memory. Reduce the scanning area.] · Reset the scan size. · Lower the resolution. 5 Note If a misfeed occurs during printing, scanning cannot be performed. If

this happens, remove any misfed paper, and then proceed with scanning. [Scanning has been aborted.

] Check the machine's power switch is turned on. Check the machine is connected to the network correctly. [No original on exposure glass.] [No response

from the scanner.] Place the original correctly.

See p.29 "Placing Originals". · Check the machine is connected to the network correctly. · The network is busy. Wait for a while, and then try to reconnect.

[Scanner is in use by other user. Please wait.] [Scanner is not available. Check the scanner connection status.] The scanner function is being used. Wait for a

while and reconnect. · Check the machine's power switch is turned on. · Check the machine is connected to the network correctly. · Disable any firewalls that

are running on the client computer. 41 Troubleshooting 5 42 6.

Appendix The Printer Function Collate If you select the collate function on the printer driver, the machine will store print data in memory and automatically

collate the printouts. The collate function can be turned on or off from the printer driver. Limitation You cannot use the bypass tray with this function. Collate

Orders output into sequential sets. 1 2 3 1 2 3 1 2 3 1 2 3 CP160-a 43 Appendix The Scanner Function Relationship between Resolution and File Size

Resolution and scan area are inversely related. The higher the resolution is set, the smaller the area that can be scanned. Similarly, the larger the scan area,

the lower the resolution that can be set. The relationship between scanning resolution and file size is shown below. If the file size is too large, the message

"Exceeded max.data capacity.

Check the scanning resolution." appears on the machine's control panel, and you must specify the scan size and resolution again. Limitation Maximum image

size is limited according to the level of compression. When Using as a TWAIN Scanner 6 All combinations up to 216 × 356 mm/8.5 × 14.

0 inches (A4, 81/2 × 14 inches) and 600 dpi are possible. Reference To specify the scanning area or resolution when using the machine as a network TWAIN

scanner, see TWAIN driver Help. 44 Specifications Specifications Printer This section details the machine's electrical and hardware specifications, including

information about its options. Component Resolution Printing speed Specifications 600 dpi 17 ppm (A4L, 81/2" × 11"L plain paper) Interface Network

protocol Printer language Memory Operating systems supported by this machine USB 2.0 interface Ethernet interface (100BASE-TX/10BASE-T) TCP/IP IPP

Host-Based Printing 64 MB Windows 98SE / Me Windows 2000 Windows XP Windows Server 2003 Required network cable 100BASE-TX/10BASE-T shielded

twisted-pair (STP, Category/Type5) cable.

6 Scanner Scan method Scan speed *1 Flatbed scanning Approx. 18 pages/minute [Scan size: A4L, Colours/Gradations:Binary, Resolution: 200dpi, Select

device data compression (Binary/Halftone): Data compression (MMR), Document feeder: ARDF, ITU-T No.1 Chart] Less than 900 W CCD Image Sensor

Sheet, book USB interface, Ethernet interface (10BASE-T or 100BASE-TX) 216 × 356 mm/8.5 × 14.0 inches (A4, 81/2 × 14 inches) 600 dpi Setting range:

100 dpi - 600 dpi Maximum power consumption Image sensor type Scan types Interface Maximum scan size Resolution Variable range of scan resolution *1

Scanning speeds vary according to machine operating conditions, computer (specification, network traffic, and software, etc.), and original types. 45 INDEX

B Bypass tray, 17 P Paper Input, 13 paper size, 18 Placing Originals, 29 Placing on the exposure glass, 30 Placing original in the Auto Document Feeder

(ARDF), 31 Printer driver DDST, 10 Printer properties, Windows 2000 / XP and Windows Server 2003, 23 Printer properties, Windows 98SE / Me, 22 printer

driver Auto Run, 7 installing, 8 Printer Features adjusting, 12 menu, 11 parameters, 13 Printer Language, 45 Printing speed, 45 C Canceling a job, 24

Connection Ethernet board connection, 5 USB connection, 5 Control Panel, 3 Custom size paper, 19 printing, bypass tray, 17 D Data In indicator, 37, 39

DDST TWAIN Driver, 10 Display, 4 error messages, 33 E Error messages, 33 R H Host Interface, 16 Relationship between resolution and file size, 44 When

Using as a TWAIN Scanner, 44 Resolution, 45 I Interface, 45 S Scanning originals, 32 Setting Originals, 29 Software supplied on CD-ROM, 10

Specifications, 45 System, 15 L List/Test Print, 13 M Maintenance, 14 Memory, 45 T Thick Paper printing, bypass tray, 20 Troubleshooting, 33 error

messages, 33 machine does not print, 36 other printing problems, 38 status messages, 33 When an Error Message Appears on the Client Computer, 41 When

Scanning Is Not Performed as Expected, 40 TWAIN installing, 9 TWAIN scanner, 27 N Network Cable, 45 Network protocol, 45 O OHP Transparencies

printing, bypass tray, 20 Operating system, 45 Operations Test, 13 46 W Windows 2000 / XP and Windows Server 2003 printer properties, printer driver, 23

Reference EN EN GB AU D109-7021 .

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