Ride1up Revv 1 User manual

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and more, visit us at Ride1UP.com

E-bike Owner’s Manual

Model:REVV1

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

Ride1UP Revv 1 Owner’s Manual

Thank you for purchasing a Ride1UP Revv 1 e-bike! Please fill out the information below. This is for

your records only. Your serial number is the number stamped on the bottom of the downtube facing the

front of the e-bike.

OWNER’S NAME: ______________________________

DATE OF ASSEMBLY: __________________________

BIKE SERIAL NUMBER: _________________________

IMPORTANT - READ ALL INSTRUCTIONS AND WARNINGS BEFORE YOU ASSEMBLE OR USE THIS E-BIKE. FAILING

TO DO SO COULD CAUSE DEATH, SERIOUS PERSONAL INJURY, PROPERTY DAMAGE AND/OR A VIOLATION OF THE

LAW. IT IS YOUR RESPONSIBILITY TO UNDERSTAND AND ABIDE BY ALL LAWS RELATED TO THIS E-BIKE. RETAIN

INSTRUCTIONS FOR FUTURE REFERENCE AND TO PROVIDE TO OTHER USERS AND/OR FUTURE OWNERS. YOU

MUST BE EIGHTEEN (18) YEARS OR OLDER TO RIDE THIS E-BIKE.

California Proposition 65 Warning – Certain components in this product and its related accessories contain

chemicals known to state of California to cause cancer, birth defects or other reproductive harm. Wash

hands after handling.

Need service or support? Visit our website https://ride1up.com/bike/support for quick answers or call/email

us directly. Our support team are ready to help you, M-F: 9AM-5PM.

Ride1UP Customer Support Contact:

Phone: (888) 494-1415

For the most to date information on your Revv 1, please scan the QR Code below for a digital copy of your

Owner’s Manual.

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

Model: Revv 1

Table of Contents

1. Safety Notes .............................................................................................................................. 5

1.2 E-bike Safety: .......................................................................................................................... 6

1.3 Electrical Safety: ..................................................................................................................... 6

1.4 Brake Safety: ........................................................................................................................... 6

1.5 Maintenance: ........................................................................................................................... 7

1.6 Additional Warnings: ............................................................................................................... 7

1.7 Notable Bike Parts: ................................................................................................................. 9

2. What’s in the Box? .................................................................................................................. 10

3. Installation Steps: Assembling Your Bike .............................................................................. 10

3.1 Headset Assembly ................................................................................................................ 10

3.2 Front Wheel Assembly: ......................................................................................................... 11

3.3 Pedal Assembly: ................................................................................................................... 11

3.4 Detailed Torque Settings: ..................................................................................................... 12

3.5 Test and Adjust Front and Rear Brakes: .............................................................................. 12

4. Battery Connection & Removal ............................................................................................... 12

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

5. E-bike Basics & Care ............................................................................................................... 12

5.1 E-bike Basics: ........................................................................................................................ 12

5.2 Battery Basics & Care: .......................................................................................................... 14

6. Troubleshooting Problems: .................................................................................................... 16

7. Charging the Battery: .............................................................................................................. 17

7.1 Battery Basics & Care: .......................................................................................................... 18

8. LCD Display Instructions: ........................................................................................................ 19

8.1 Power On/Off ......................................................................................................................... 19

8.2 Pedal Assist System (PAS) Level Operating ........................................................................ 19

8.3 Speed & Mileage Mode Switch ............................................................................................. 20

8.4 Backlight On/Off ................................................................................................................... 20

8.5 Walk/Push Assist (4mph) ..................................................................................................... 20

8.6 Off Road Mode ...................................................................................................................... 20

9. Error Code Troubleshooting: .................................................................................................. 21

10. Warranty Information: ........................................................................................................... 22

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And more visit us at Ride1UP.com

1. Safety Notes

1.1 Personal Safety:

It is the owner’s/rider’s responsibility to properly assemble the e-bike and inspect all components and ensure

all nuts and bolts are tightened for safety or to trust a qualified 3rd party to do so. This is critical for safety

on this e-bike.

Do not operate the bike until you have read and understand all sections of the entire manual. There are

important safety warning throughout the whole manual that must be followed to prevent dangerous

situations, accidents, and possibly injury and/or death.

This e-bike is only intended for use on paved roads or designated e-bike paths. Using the e-bike for any other

purpose may result in serious injury. Before you ride this e-bike, practice riding in a safe area free of hazard

and take time to learn the e-bike’s controls and power.

Be sure to understand and follow all local laws and regulations, and changes to the same.

Have maintenance/repairs done by a qualified bicycle mechanic.

Never use/ride any Ride1Up bike product in ways precluded by the manufacturer and the laws of your state

and local municipality. It is your responsibility to comply the laws in which you are operating the e-bike. Laws

vary depending on location in which you operate the bike. Failure to do so could cause death, serious

personal injury, property damage and/or a violation of the law.

Obey all rules of the road and local traffic laws. Respect motorists, pedestrians, and other cyclist.

At night, when visibility is low, your e-bike MUST have white front lights and red rear lights lit. It MUST also

be fitted with a red rear reflector and amber pedal reflectors. Use caution when loading your e-bike into a

car or when mounting it on a bicycle carrier. You must avoid damaging the wires of the electrical

components during riding, transporting, and storing your electric bike. Failure to do so could cause death,

serious personal injury, property damage and/or a violation of the law.

The top speed of this bike is 28mph+ in ‘Off-Road’ mode. Speed laws vary depending on location in which

you operate the bike. All riders ride at their own risk. It is your responsibility to comply with the rules, laws

and regulations in which you are operating the e-bike. Failure to do so could cause death, serious personal

injury, property damage and/or violation of the law.

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

1.2 E-bike Safety:

You must be eighteen (18) years old or over to ride this e-bike. Your e-bike is designed for a maximum

permitted overall weight (rider + cargo) of 400 lbs. Do not exceed carrying capacity as this may compromise

the integrity of the bike and could cause death, serious personal injury, and/or property damage. Your bike

must be inspected or assembled by someone experienced with bike mechanics prior to use. Proper

assembly and inspection of all nuts and bolts are vital for safety and for your warranty coverage as damages

due to improper assembly are not covered under warranty. Improper assembly of critical components could

lead to serious injury and or death. Do not submerge your e-bike in water as this may damage the electrical

and mechanical components of the e-bike and could cause death, serious personal injury, and/or property.

Be aware that the speed at which you are traveling may be faster than you are used to, especially when

accelerating.

Throttle should be gradually applied for a smooth acceleration. If you feel that the throttle, pedal assist, or

brake levers are abnormally functioning, such as jerky acceleration, brakes not stopping the bike etc. please

stop using your ebike immediately and contact our Customer Support Department or review our Support

Library for troubleshooting steps.

1.3 Electrical Safety:

Only use the charger supplied by Ride1UP and never tamper or modify the charger in any way. Do not

leave the e-bike or battery plugged into a wall outlet unattended. Unplug the battery before leaving the bike

alone. The charger has been designed for a specific voltage and should not be tampered with in any way.

Always check that the outlet’s voltage is the same as that stated on the rating label. A charger that is suitable

for one type of battery pack may create a risk of fire when used with another battery pack; never use the

charger with another e-bike or attempt to charge this product with another charger.

Before use, check the charger cord for signs of damage such as exposed wires or tears in the cable lining.

A damaged or entangled charger cord increases the risk of fire and electric shock. Keep the charger cord

at least 6ft away from hot surfaces and sharp edges. Do not handle the charger with wet hands as it could

cause death, serious personal injury, and/or property damage. Do not store or charge the e-bike outdoors.

The charger must be removed from the socket before removing the battery, cleaning or maintaining the e-

bike because this creates potential for electrical damage and/or injuries.

1.4 Brake Safety:

Regularly check your brakes for signs of wear and tear and functionality such as a reduction in

breaking power. Before every ride, quickly test your brakes by walking next to the e-bike and engaging the

brakes assuring they are properly working. Visibly check your brakes to ensure there is no damage such as

cracks and breaks. Failure to do so could cause death, serious personal injury, and/or property damage.

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

Any worn parts must be repaired or replaced immediately. Be careful while getting used to the brakes. Never

brake with only your front brake. Practice emergency stops in a place clear of traffic until you are

comfortable controlling your e-bike. Wet weather reduces your braking power and the grip of the brakes.

Reduce your speed and be aware of longer stopping distances when cycling in wet conditions. Braking on

unpaved surfaces will differ. Be sure to practice braking on different surface types. Ensure that braking

surfaces and brake pads are free of wax, grease and oil. Do not pedal and brake at the same time as this

will cause excessive wear.

1.5 Maintenance:

Make sure all screws, nuts and bolts are tightened securely before riding. Failure to do so could cause

death, serious personal injury, and/or property damage. Many parts on your e-bike are subject to a higher

degree of wear due to their function and depending on their use such as brakes, tires, pedals etc. Have your

e-bike checked regularly at a professional bike shop and have any worn parts replaced. Depending on the

level and extent of use, regularly can mean as much as once a week, and as little as twice a year. It is the

rider’s/owner’s responsibility to ensure the e-bike is safe to ride at all times.

Ensure the battery is removed from the bike before carrying out any maintenance. You must always use

genuine replacement parts when performing maintenance on your e-bike. Regularly check the tire pressures

(See sidewall of your tire for correct psi range) and regularly check the tread depth of tires.

After an accident or crash you must take your e-bike to a bike repair specialist to make sure that it is

safe to ride. Be aware that damage may not be visible. Failure to do so could cause death, serious personal

injury, property damage and/or a violation of the law.

Any form of crack, scratches or change of coloring in highly stressed areas indicate that the life expectancy

of the part has been reached and it should be replaced immediately.

1.6 Additional Warnings:

Routine maintenance checks are required on your e-bike. Check all important connections, brake

functionality, and ensure axle nuts are secured before riding. Failure to do so could cause death, serious

personal injury, and/or property damage.

It is recommended to not ride at night when visibility conditions are low if avoidable. Riding in the dark or

low visibility conditions is more dangerous than riding during the day with clear visibility. Do not ride your

bike at night without properly functioning front head lights and rear taillights. Wear reflective and light-

colored clothing. Failure to do so may result in serious injury and/or death.

The e-bike is intended for use by those at least eighteen years of age. Use by anyone below the age of

eighteen is prohibited. Riders must have the physical condition, reaction time, and mental capacity to ride

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

safely and manage traffic, road conditions, sudden situations, and respect the laws governing electric bike

use where they are riding. If you have an impairment or disability such as a visual impairment, hearing

impairment, physical impairment, cognitive/language impairment, or a seizure disorder, consult your

physician before riding any bike.

Have installation/assembly checked by a professional bike mechanic or completed entirely by a bike

mechanic prior to riding. All bolts and nuts should be checked. Failure to do so could result in serious injury

and/or death.

When operating your e-bike: Do not wear earplugs, headphones, headsets, or use a cell phone while

riding. Never hitch rides on other vehicles. Never hold an item which interferes with your grip on the

handlebars and never be under the influence of alcohol or drugs while riding.

ALWAYS wear a helmet when riding your e-bike. Wear appropriate shoes, eye protection, and avoid

loose clothing. Wear reflective clothing and gear when visibility is diminished. Failure to do so may result in

serious injury and/or death.

1.6 Additional Warnings (Continued):

It is your obligation to check all applicable laws for bicycle rules governing operation, equipment, use and

appropriate places for operation. Do not exceed local speed restrictions. Maintain your brakes such that you

can at least execute a one-braked-wheel skid on dry, level, clean pavement.

Never configure your e-bike such that the handlebars are higher than a rider's shoulders because this will

reduce the rider’s ability to steer and control the e-bike. In addition to front and rear reflectors, you must also

ensure that the e-bike is equipped with side reflectors. Never ride your e-bike without the seat provided with

the e-bike.

This e-bike is not meant for downhill riding, rocky trails or ariel maneuvers.

Do not ride your e-bike in unsafe weather conditions or when the road surface is comprised, with ice,

snow, water, sand, loose gravel or anything else that could cause a loss of traction. Failure to follow this rule

may result in serious injury and/or death.

It is recommended to not ride in wet weather. Wet weather impairs visibility, braking and traction of the ebike

and affects others sharing the road. Accidents increase in wet weather conditions.

Keep your e-bike and packaging materials such as plastics, foam, and cardboard away from children.

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

Lithium-Ion batteries can be extremely dangerous if stored or used improperly. Please learn proper

care of your battery at http://batteryuniversity.com/. Damage to your lithium battery from misuse could

result in serious injury, hazardous smoke and fires, and/or death. Do not ride if the battery pack is visibly

damaged.

Special precautions must be taken if you transport your e-bike with you during air travel, or if shipped by air

courier. Be sure to follow all requirements of airlines and air couriers regarding lithium batteries if you take

your e-bike with you during air travel, or if you ship your e-bike by air courier.

Always be aware of the traffic around you. Keep a lookout for obstacles in your path and in your

surroundings.

Never operate a bike while under the influence of alcohol, drugs, or any substance or condition that

could impair motor functions, judgement, or the ability to safely operate a bike.

1.7 Notable Bike Parts:

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

2. What’s in the Box?

The Revv 1 will arrive fully wrapped with foam and cardboard and include the following in our Accessory

Box:

Accessory Box:

• User Manual

• Ride1Up Gift

• Battery Charger

• (2) Keys

• Ride1Up Allen Wrench Set

• (2) 13/15 Double Wrenches

• 8/10 Double Wrench

• (2) Pedals – R & L

• 12mm M5 Screws

• 34 mm M6 Screw

3. Installation Steps: Assembling Your Bike

Please scan QR Code below for Revv 1 Assembly Video.

3.1 Headset Assembly

PLEASE COMPLETE STEPS IN ORDER.

§ Remove the stem faceplate on the headset by loosening the four screws using a 4mm allen wrench.

§ Place the handlebars onto the stem and secure it in place by screwing back on the faceplate.

§ Tighten the 4 screws in an “X” pattern to ensure tightness is distributed evenly.

§ Place the two turn signals near each side of the headlight and secure them by screwing and

tightening the nuts.

§ Insert the two turn signals and tighten with attached bolts.

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

3.2 Front Wheel Assembly:

• Remove front wheel from fully wrapped frame and separate front fender.

• Do not touch the brake pads or rotors with your fingers. The oil will contaminate them and cause

noises when braking.

• Take the front axle and remove the axle nut.

• Insert the axle through the front wheel axle hole.

• Screw but do not tighten the axle nut back onto the axle of the front wheel, after placing the spacer

and washer on the axle. Leave space for future tightening in the following steps.

• Align the disc rotor so it fits between the brake pads. Do not force it. (Figure 1)

• Place the front wheel axle onto the fork dropouts assuring that the disc rotor is aligned and fits

between the brake pads.

• Use two 13/15 wrenches to secure the front wheel to the fork by tightening both axle bolts at the

same time.

• Place the front fender to the front wheel through the back of the wheel.

• Insert the screw through the fork’s bridge then through the fender’s top bracket and screw in the hex

nut.

• Use the 5mm allen wrench and a 10mm wrench to tighten the screw and hex nut.

• Screw a 34mm screw through the bottom fender brackets and into the fork on both sides.

WARNING ◆IT IS VITAL THAT THE AXLE BOLTS HAVE BEEN TIGHTENED. IF THEY ARE NOT

PROPERLY ALIGNED, THE WHEEL MAY COME OFF, CAUSING SERIOUS INJURY AND/OR DEATH. ◆

3.3 Pedal Assembly:

NOTE:

◆

THE LEFT AND RIGHT PEDALS ARE UNIQUE.

• The left pedal (marked “L”) must be installed in the left crank arm. It is reverse thread, rotate counter-

clockwise to install and tighten.

• Screw each pedal in by hand. They should screw in easily to start. Do not force them.

• The right pedal (marked “R”) must be installed in the right crank arm. It is standard thread, rotate

clockwise to install and tighten.

• Use a 15mm wrench on pedals to finish tightening the pedals in place.

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

NOTE:

◆

THERE ARE TWO PEDALS INCLUDED IN THE BOX WITH YOUR BIKE. THE PEDALS SCREW INTO

THE ENDS OF THE CRANKS WITHOUT EXTRA NUTS, SCREWS OR PINS. FAILURE TO USE THE CORRECT

PEDAL ON THE CORRECT SIDE WILL RESULT IN A STRIPPED CRANK ARM. ◆

3.4 Detailed Torque Settings:

• Crank Arms: 39nm (pre-installed).

• Handlebar Clamp: 5-7nm (unless otherwise marked on stem). Tighten evenly in a cross pattern so

the gap at each bolt is the same.

3.5 Test and Adjust Front and Rear Brakes:

After Assembly, you must test your front and rear brake. You can then adjust them as needed. How you

install the front wheel and brake caliper can affect whether the disc brakes rub when first assembling. After

assembly, you may need to adjust the front and rear brake. Look in line with the brake pads and slowly

tighten the quick release axle while ensuring the rotor stays in the exact middle between the pads. The disc

rotor is one of the most exposed malleable components during shipping. If it is bent, it can be trued (bent

back) in most cases or replaced with a new disc rotor. If unsure how to properly adjust your brakes, please

check our website for a recommended video. If you are unable to access our website, you should take the

bike to your local bike shop for an assembly inspection and/or tune up. The bike shop will be able to inspect

the bike for safety and adjust your brakes.

4. Battery Connection & Removal

• Insert the key into the battery key hole.

• Turn the key in a clockwise direction (At 90 degrees) and remove the key.

• The battery is heavy, use both hands to avoid dropping and damaging the battery.

• Slide the battery backwards and off the bike.

• Replace battery by sliding in towards the front, then insert the key and turn to lock.

• Charging port is on the left side of the battery.

NOTE:

◆

ALWAYS KEEP THE CHARGER PORT COVERED TO PROTECT AGAINST MOISTURE, WHICH CAN

DESTROY THE BATTERY.

5. E-bike Basics & Care

5.1 E-bike Basics:

Your Revv 1 e-bike will arrive with a center LCD display, light controls next to the right grip, and functional

controls near the left grip.

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

• It is best practice, for safety, to only turn on your electric bike once you have lifted your leg over the

bike and are straddling the frame. You should turn it on before you begin riding, but only once you

are ready to ride.

• It is also best to turn off the bike when you are done riding after you dismount from the seat, but

before you lift your leg over the bike to get off. If you stop to look at something or talk with

someone, please turn off your bike for safety.

• Once the bike is powered on, the throttle is active, if engaged it will cause the bike to accelerate.

• If PAS is on and at 1 or higher, if the pedals are bumped and move forward when next to or moving

the bike, power will be sent to the motor and the bike will accelerate.

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And more visit us at Ride1UP.com

• Turning it on and off as described above will minimize the chance of the bike accelerating

unintentionally.

• The + button increases pedal assist and the – button decreases pedal assist and can be set to off

if you press the – button when on low.

• The headlight is turned on by holding down the M button.

• The throttle and pedal assist can be used simultaneously.

• You can turn the pedal assist off by pressing the – button past low, until a 0 (zero) number is

showing, and ride only using the throttle if you like. The bike pedal assist uses a cadence sensor,

which reacts a little delayed based on the spinning of the pedals. It will take some time to get used

to this and manipulating the motor to engage and disengage when expected takes a little practice.

You can adjust the sensitivity in the display settings.

• A quick backpedal or slight engagement of the brake lever instantly stops the motor. You can

adjust the sensitivity of the cadence sensor and other pedal assist settings by referring to the LCD

manual. We also have videos on our website and YouTube channel guiding you through this

process.

NOTE:

◆

DO NOT CHARGE YOUR BATTERY WHEN THE BATTERY’S TEMPERATURE OR THE SPACE IT IS

STORED IN IS BELOW FREEZZING (32 DEGREES F).

5.2 Battery Basics & Care:

NOTE: Never charge your battery when it’s temperature or the space it is stored in is below freezing. Failure

to follow this rule could result in serious injury, death, and property damage.

The chargers do stop charging when the battery is fully charged. When charging your battery, do not charge

near any potentially flammable material. Charge in a safe fire-resistant space. If you are storing the e-bike

for more than a day, do not leave it plugged in. It is best to leave it charged to 80% but unplugged. The button

on the top of the battery works as a charge gauge. It is not an on-off button. When riding always plug the

charger port with the rubber cover. If moisture gets in, the battery can be destroyed. Everyone is encouraged

to learn a little bit more about the basics of lithium ion battery care and proper treatment. For extended life,

charge your battery to 80% and use it until it is at 20%. Depending on the charge level when plugged in, it

takes 3-6 hours for the battery to fully charge when using the standard charger supplied with the bike.

Charging for 1-2 hours will keep it near 80% depending on last usage. You can check the charge percentage

on the display. If storing for longer periods, it is a good idea to store your battery with a 40-80% charge.

Check the battery once a month. If the battery drops to 25%or lower, charge it up to 40-80%. Recommended

storage temperatures are 50°-77°F and will provide the best performance out of the battery. Storage should

be done in a dry area.

5.3 Battery Basics & Care:

(5.3.a) Fenders: If you are experiencing rubbing or rattling fenders, this can be fixed. Firstly, the front

fender tab that attaches to the fork can be mounted on the back to provide more spacing, or the

front for a tighter fit. The fender arms are also malleable and sometimes need to be bent with the

wheel off to be centered with the wheel.

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

(5.3.b) Noise When Riding: Refer to the three issues above. Gears, fenders, and brakes are the most

common sources of riding noise. Additionally, the front hub can sometimes make a squeaking noise

if it does not have enough grease. Pay attention to the noises. They are usually symptomatic of a

minor issue that could cause more problems later. It is best to determine what is causing the noise

and resolve the issue. If you are unsure of the cause, please review our support page at

www.Ride1UP.com. You can also share a clear video without wind noise to Support@Ride1UP.com.

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

6. Troubleshooting Problems:

6.1 Motor Not Working:

One of the worst problems to experience. What needs to be done? Determine the source, or cause of the

issue(s). What to look for:

(6.1.a) Display Settings: Perhaps a setting was accidentally changed. Try resetting the display by

conducting a factory reset. Review the display manual or display support page on

www.Ride1UP. c o m t o r e s e t t h e d i s p l a y . S t e p s t o c o m p l e t e t h i s p r o c e d u r e a r e l i s t e d o n t h e l a s t p a g e

of this owner’s manual.

(6.1.b) Cables: is a connection loose? Look for kinked, loose, or damaged cables. Check the quick

disconnect connections, especially the one on the chain stay. Consider disconnecting them,

inspecting both ends, properly aligning (ensuring the pins are not bent) them and then carefully

plugging them back in.

(6.1.c) Accident: After a crash or if the bike is dropped, and the motor cable is damaged where it

exits the axle, the motor may no longer function. This requires replacement motor parts and a more

time consuming/costly repair. Reach out to customer support if you see damage to the cable.

(6.1.d) EBS: Electronic Brake Shut-Off. Another possible cause is that the electronic brake shut-off

sensors are firing when they shouldn’t be. This can happen typically when there is damage to the

brake levers or the cables themselves causing a miscommunication with the internal controller. The

best way to identify this issue is to unplug these cables from the internal controller and test. You

can find the diagram for the internal wiring at the end of this document. There is also a video

demonstrating removal of the controller on our YouTube channel/website link.

6.2 Kickstand:

Does the bike sit too low with the kickstand? The kickstand length is adjustable. Loosen the bolt on the bike

and slide to the desirable length. Check the bolt tension when first assembling as well to make sure the bolt

does not rattle loose. Is there a clicking noise with the kickstand? Make sure it is parallel with the chainstay

and fully tightened (8mm hex wrench). If it shifts, it will hit the crank arm when pedaling.

6.3 Charger:

Green light indicates the charger is powered but not charging. Red light indicates charging. Do not charge

near anything flammable or store the e-bike long-term while plugged in. If you are having issues with the

battery not charging, try riding the bike again, draining some battery, and try using a different outlet. Then

reach out to support if the issue does not resolve.

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

7. Charging the Battery:

WARNING

◆

DO NOT LEAVE CHARGING BATTERY UNATTENDED

The battery’s voltage is indicated by the 4 LED lights located on the side of the battery and also on the

display unit located on the handlebars. Your battery must be charged in an ambient temperature, on a non-

flammable and dry surface, away from any sources of heat, humidity, or flammable materials. Also, it must

not be covered.

If you ever see a spark while charging your battery. Please inspect the charging port of the battery and the

tip of the charger. Please contact [email protected] and share pictures.

Follow the steps when charging battery:

Step 1. Turn the bike off. The LCD will be off.

Step 2. Plug the charger (which is off) into the socket and then insert the charger plug into the

battery, which is also off. Make sure the charger’s tip is not stressed or supporting the weight of

the charger. Do not wiggle the charger’s tip in the charging port of the battery.

Step 3. The chargers LED indicators light up in the following manner:

• The red LED lights on: The battery is being charged. (Figure A)

• The red LED light becomes green: The battery is fully charged and you can unplug the

charger. (Figure B)

(A) (B)

NOTE: It takes 3-6 hours for the battery to be fully charged when using the standard charger supplied

with the bike.

For the most up to date documents, bike models, additional information, instructional videos,

And more visit us at Ride1UP.com

Do not leave the battery unattended while plugged into the charger.

Do not store the batteries connected to the charger.

Do not wiggle the tip of the charger in the battery port.

7.1 Battery Basics & Care: