RIKA SONO AH User manual

Operating manual
SONO AH
SONO RAO

2
TABLE OF CONTENTS
1. PREFACE 3
Explanations to symbols..................................................................................................................................................................................................3
Spare part overview exploded diagram............................................................................................................................................................4
SONO option MultiAir...........................................................................................................................................................................................................7
SONO RAO......................................................................................................................................................................................................................................7
Spare part overview article numbers................................................................................................................................................................... 8
Dimensions of SONO AH ................................................................................................................................................................................................10
Amount of Fuel........................................................................................................................................................................................................................10
Technical data for SONO AH......................................................................................................................................................................................10
Packaging....................................................................................................................................................................................................................................10
Electrical connection.........................................................................................................................................................................................................10
Dimensions of SONO RAO ..............................................................................................................................................................................................11
Amount of Fuel..........................................................................................................................................................................................................................11
Technical data for SONO RAO....................................................................................................................................................................................11
Packaging......................................................................................................................................................................................................................................11
Electrical connection...........................................................................................................................................................................................................11
2. IMPORTANT INFORMATION 12
General warning and safety information ........................................................................................................................................................12
First heating................................................................................................................................................................................................................................12
Safety distances .....................................................................................................................................................................................................................12
Prior to set up........................................................................................................................................................................................................................... 13
The correct chimney connection........................................................................................................................................................................... 13
3. BRIEF INFORMATION ON FUEL  PELLETS 14
What are pellets?...................................................................................................................................................................................................................14
Wood pellet specification according to ENplus – A1 ............................................................................................................................ 14
Pellet container refilling during operation..................................................................................................................................................... 14
Pellet storage............................................................................................................................................................................................................................ 14
4. TECHNOLOGY AND SAFETY FUNCTIONS 15
Operating comfort................................................................................................................................................................................................................15
Top efficiency - lowest emissions............................................................................................................................................................................15
Pressure monitoring............................................................................................................................................................................................................15
Low-temperature shutdown........................................................................................................................................................................................15
Electrical excess current protection ....................................................................................................................................................................15
Automatic cleaning cycle...............................................................................................................................................................................................15
Component monitoring ...................................................................................................................................................................................................15
Auger motor monitoring..................................................................................................................................................................................................15
Power failure (during heating)...................................................................................................................................................................................15
Power failure (during the initial stage)...............................................................................................................................................................15
5. INSTALLING THE STOVE 16
General information........................................................................................................................................................................................................... 16
Connection to the chimney......................................................................................................................................................................................... 16
Connecting to a steel chimney ................................................................................................................................................................................ 16
Combustion air....................................................................................................................................................................................................................... 16
Feeding in external combustion air..................................................................................................................................................................... 16
6. ASSEMBLY  DISASSEMBLY PANELS 17

|3
EN
2
7. COMFORT OPTIONS 18
Room sensor, Radio room sensor........................................................................................................................................................................... 18
GSM Control .............................................................................................................................................................................................................................. 18
Interface for various options...................................................................................................................................................................................... 18
External room thermostat ............................................................................................................................................................................................ 18
External connection cable bridge......................................................................................................................................................................... 18
Option firenet ........................................................................................................................................................................................................................... 18
8. MAINTENANCE 19
Open the combustion chamber door ................................................................................................................................................................ 19
Clean burn pot - daily....................................................................................................................................................................................................... 19
Cleaning the flame temperature sensor......................................................................................................................................................... 19
Empty the ash drawer...................................................................................................................................................................................................... 19
Clean door glass.................................................................................................................................................................................................................... 19
Clean painted surfaces................................................................................................................................................................................................... 19
9. CLEANING 20
Clean convection air openings...............................................................................................................................................................................20
Clean combustion air intake.....................................................................................................................................................................................20
Clean the pellet container...........................................................................................................................................................................................20
Clean the flue pipes...........................................................................................................................................................................................................20
Check bearings .....................................................................................................................................................................................................................20
Check seals...............................................................................................................................................................................................................................20
Cleaning the flue gas channels and flue gas collecting duct ......................................................................................................21
10. PROBLEMS  POSSIBLE SOLUTIONS 22
Problem 1.......................................................................................................................................................................................................................................22
Problem 2......................................................................................................................................................................................................................................22
Problem 3 .....................................................................................................................................................................................................................................22
11. INSTRUCTIONS FOR COMMISSIONING PROTOCOL 23
12. WARRANTY 25
1. PREFACE
Explanations to symbols
...Important note
#8
...Hex #8 ...Manually
...Useful tip
#25
...Hexalobular T25

4
Spare part overview exploded diagram
12
12
12
12
17
17
17
11
15
15
16
16
22
22
21
21
29
29
6
8
9
10
10
13
14
7
24
23
25
27
1
5
5
4
4
31
30
3
2
19
18
10
10
24
23
25
27
26
28
55
57
41
41
58
42
56
44
43
54
46
53
51
45
52
47
50
59
60
61
48
49
40
63
64
65
64
68
69
67
66
62
73
74
72
71

|5
EN
4
119
120
105
105
104
104
122
122
106
106
116
116
121
121
117
117
145
145
118
118
122
122
106
144
144
107
103
102
101
101
100
100
109
101
100
97
98
99
99
110
111
108
108
141
95
112
123
126
134
134
133
132
136
137
135
124
125
134
136
135
115
114
130
96
91
96
136
142
131
131
131
140
128
138
138
139
139
90
88
89
94
93
86
86
83
84
92
87
87
85
82
83
84
80
81
127
128
129
143
113

6
180
164
168
203
168
158
157
156
153
150
152
150
170
167
165
179
177
178
176
176
175
154
181
174
174
185
183
184
182
186
173
163
187
171
172
191
171
188
188
168
168
189
168
192
210
169
202
201
204
205
198
198
200
193
197
206
207
208
209
161
196
195
194
199
190
159
160
151
155
154
211
162
162

|7
EN
6
213
214
215
216
218
217
219
212
223
235
221
224
235
236
237
238
222
220
244
243
225
226
227
229
228
239
242
234
233
230
232
232
231
231
240
241
235
SONO option MultiAir
SONO RAO

8
Spare part overview article numbers
Nr. Art.Nr. Description
1 B18732 Combustion chamber door assy
2 N112425 Grub screw
3 N111803 Grub screw
4 N106175 Hexagonal nut
5 N108830 Fillister head screw
6 Z35464 Combustion chamber door black
7 N112551 Round sealing strip grey D11
8 N103693 Flat seal black 8x2
9 Z35856 Front door glass
10 B17524 Hinge black
11 B17405 Hinge
12 N111780 Hexagonal nut
13 L00475 Glass holder
14 N112201 Hexagon socket screw
15 L02645 Door stop base plate
16 N111950 Hexagonal screw M05x10
17 B16814 Hinge
18 N112551 Round sealing strip grey D11
19 Z35465 Front door black assy
21 N111965 Washer M05
22 B12322 Door lock
23 N111956 Grub screw
24 B17407 Shutter
25 L02647 Closure plate
26 Z38164 Washer
27 N112190 Hexagon socket screw
28 N112698 Headless screw
29 N108485 Allen screw
30 N112720 Grub screw
31 N112027 Magnet
40 L03782 Ash drawer
41 L02726 Small plate
42 N111631 Round sealing cord grey D06
43 Z38166 Firebrick lining left
44 Z38134 Cast rear panel black
45 Z38170 Firebrick lining front
46 Z38171 Bafe plate left
47 Z38370 Firebrick lining cover
48 N105049 Flat washer black
49 N112047 Hexagon socket screw M08x35
50 B18720 Combustion chamber lid assy
51 Z38169 Firebrick lining rear
52 Z38168 Firebrick lining cover right
53 Z38172 Bafe plate right
54 Z38167 Firebrick lining right
55 Z38131 Fire trough
56 N112707 Allen screw
57 Z38132 Turning Grid
58 N111835 Hexagonal screw
59 Z36566 Sealing
60 Z36000 Cleaning cover
61 N112077 Wing nut
62 N107048 Sealing cord black D10
63 Z38133 Combustion chamber lid
64 B18133 Hinge
65 N112696 Hexagonal nut
66 N112427 Headless screw
67 N112428 Headless screw
68 Z36921 Cleaning opening
69 N112551 Round sealing strip grey D11
71 N112387 Wing nut
72 N112509 Washer
Nr. Art.Nr. Description
73 N112386 Swing bolt
74 N112390 Cylindrical pin
80 Z38163 Washer
81 L03783 Open-end wrench
82 B17390 Stone retainer assy
83 L02239 Cover plate
84 N111970 Hexagonal nut M08
85 Z38174 Soapstone front
Z38175 White stone front
Z38176 Sandstone front
86 N112442 Hexagonal screw
87 N112708 Grub screw
88 N103693 Flat seal black 8x2
89 N112031 Screw
90 L03724 Holder touch-display
91 B18727 Side casing steel panel left
92 B18730 Steel front
93 N111962 Hexagonal screw
94 N112509 Washer
95 Z38035 Cover frame
96 N112160 Self-tapping screw
97 L01502 Lock washer
98 N110461 Double ball catch
99 N112446 Hexagonal countersunk screw
100 N112143 Hexagonal nut M03
101 N112144 Washer
102 N110461 Double ball catch
103 L02349 Lock washer
104 N112723 Hexagonal screw
105 Z38165 Hinge pin
106 N111975 Hexagonal nut
107 N112142 Flange nut
108 N111842 Hexagon socket M03x10
109 N111732 Magnetic switch top part
110 L01445 Switch spacer
111 N111733 Magnetic switch bottom part
112 N112600 Container seal
113* B18794 Container lid assy
114 B18725 Convection cover
115 Z36001 Snap spring
116* L03812 Hinge part
117 Z34489 Spacer
118 N107150 Washer
119* L03726 Hinge guidance
120* L03727 Hinge
121 Z34490 Spacer
122 N112071 Wedge retaining ring
123 N111964 Hexagonal screw
124 N112186 Self-tapping screw
125 L03703 Rear wall
126 L03700 Rear wall
127 Z35691 Spring plug
128 N112185 Self-tapping screw
129 N112018 Key
130 B18726 Side casing steel panel right
131 N111877 Self-tapping screw
132 L03702 Cover
133 L03701 Cover
134 N111730 Grommet
135 N111805 Self-tapping screw
136 N101888 Washer
137 Z27423 Ground connection

|9
EN
8
Note: Please consider the powdercoated parts can differ slightly in colour and colour effects though they are elaborated in high quality.
Nr. Art.Nr. Description
138 N112140 Hexagonal screw
139 N112274 Hexagonal nut
140 Z38260 Cover panel
141 N112490 Levelling screw black
142 N111478 Ground connection
143 N112708 Grub screw
144 N109390 Hexagonal screw
145 N111856 Hexagonal countersunk screw M04x12
150 Z18997 Rubber buffer
151 N112030 Screw motor, stepless
152 L03711 Pressure bracket
153 L03710 Retaining plate motor
154 N112499 Grub screw
155 Z11915 Lock ring conveyer screw
156 Z35182 Friction bearing Di16
157 B16967 Auger
158 Z35183 Friction bearing Di10
159 B16053 Sensor tube
160 B16114 Temperature sensor
161 Z36991 Cable channel
162 N111551 Silicon hose
163 N112014 Turning grid motor assy
164 Z36760 Pressure Pipe
165 N112378 Hexagon socket screw
167 N112509 Washer
168 N112274 Hexagonal nut
169 B17166 Ceramic ignition
170 N112609 Silicon hose
171 N111806 Hexagonal screw
172 N101570 Hexagonal screw
173 L02643 Motor plate
174 N111947 Self-tapping screw
175 Z38161 Drive shaft
176 N108485 Allen screw
177 N102688 Sinter bearing ID16
178 Z35852 Bearing clamping plate
179 Z35851 Bearing plate
180 Z36167 Ceramic seal
181 N112125 Circlips
182 L03781 Small plate
183 Z35854 Intermediate shaft dumping grate
184 N108131 Pressure spring
185 L01875 Driving plate dumping grate
186 N112470 Spring clip
187 L03484 Heat protection
188 N111965 Washer M05
189 L02646 Washer M05
190 N112703 Self-tapping screw
191 L02644 Retaining plate
192 N111825 Contact switch
193 B16030 Additional motherboard for motor, incl. cable
194 N111877 Self-tapping screw
195 Z27423 Ground connection
196 N101888 Washer
197 B16561 Mainboard USB11
198 N106989 Hexagonal screw
199 Z38387 IEC mains socket
200 N105627 Self-tapping screw
201 N100475 Flat packing white 8x2
202 B16155 Induced draft fan housing
203 Z37701 Pressure Pipe
204 N100475 Flat packing white 8x2
Nr. Art.Nr. Description
205 N111581 Induced draft fan motor
206 N112102 Differential pressure switch
207 N112059 Allen screw
208 L03638 Holder plate
209 N112473 Differential pressure sensor
210 Z36290 Seal for ignition
211 B17158 Touch-display screwable
MultiAir
212 N100475 Flat packing white 8x2
213 B17370 Induced draft fan housing
214 N111581 Induced draft fan motor
215 N106989 Hexagonal screw
216 N112283 Hexagonal screw
217 L03797 Cover MultiAir
218 L03796 Cover MultiAir
Version RAO
220 L03705 Rear wall
221 N112186 Self-tapping screw
222 N112185 Self-tapping screw
223 L03706 Cover RAO
224 L03704 Rear wall
225 Z36567 Sealing
226 Z35999 Cleaning cover
227 N112077 Wing nut
228 Z36000 Cleaning cover
229 Z36566 Sealing
230 N106989 Hexagonal screw
231 N112305 Self-tapping screw
232 N108313 Self-tapping screw
233 N111581 Induced draft fan motor
234 N100475 Flat packing white 8x2
235 N111730 Grommet
236 N101888 Washer
237 Z27423 Ground connection
238 N111805 Self-tapping screw
239 B16951 Induced draft fan housing
240 Z37830 Pipe adapter seal
241 Z37844 Pipe adapter
242 N100475 Flat packing white 8x2
243 L03701 Cover
244 L03702 Cover
B18722 Wiring harness
Z35018 Cable for touch-screen 1,25 m
Z34841 Cable for additional motherboard
Z38075 Cable for differential pressure sensor
N111604 Fuse 2,5A
E16472 Sealing kit
* up to serial number 1433830 order part B18794

10
Dimensions of SONO AH
R-
F- K-
B
H
T
F-H
F-S R-S
R-H
K1-S
K1-H
Dimensions AH
Height [mm] 1050
Width [mm] 690
Corpus depth [mm] 385
Weight
Weight with steel cover [kg] ~
Weight with stones [kg] ~
Flue pipe connection
R - Ø Flue pipe outlet [mm] 
RO - H connection height [cm] -
RO - T1 original angle pipe total depth [cm] -
RO - T2 original angle pipe distance to
rear wall [cm] -
RO - T3 Depth from rear wall to middle of
flue pipe [cm] -
RO - S original angle pipe side distance [cm] -
R - H rear connection height [cm] 
R - S rear connection side distance [cm] 
Fresh air connection
F - Ø Diameter [mm] 
F - H Connection height [cm] 
F - S Side distance [cm] 
Convection Air Connection (option)
K - Ø Diameter [mm] 
K - H Connection Height [cm] 
K - S Side Distance [cm] 
Amount of Fuel
Nominal
load Part load
Amount of fuel ~, kg* ~, kg*
Burn time at full pellet hopper ~14h* ~40h*
*Practical values may vary depending on pellet quality.
Note
Pellet consumption depends on the size of the pellets. The larger
the pellets, the slower the feed and vice versa.
(AH) - rear flue pipe connection
Technical data for SONO AH
Technical data
Heating power range [kW] , - 
Room heating capacity (depending
on house insulation) [m]  - 
Fuel consumption [kg/h] till ,
Pellet container capacity* [l]/[~kg] /~
Electric supply [V]/[Hz] /
Average electrical input [W] ~ 
Fuse [A] , AT
Efficiency [%] 
CO2[%] testing
CO-emission on 13% OO2[mg/mN
] 
Dust emission [mg/mN
] 
Exhaust [g/s] testing
Exhaust temperature [°C] testing
Chimney draft requirement [Pa] 
*The capacity in kg may deviate due to different pellet bulk
densities.
The owner of small firing systems or the person authorised for the
small firing system is to keep the technical documentation and is to
submit it to the authorities or the chimney sweep on request.
Note
Please observe the national and European standards as well as
local regulations concerning the installation and operation of
firing installations!
Packaging
Your first impression is important to us!
The packaging of your new stove provides excellent protection
against damage. However damage to the stove and accessories
may still occur during transport.
Note
Therefore please check your stove on receipt for damage and
completeness! Report any deficiencies to your dealer immediately!
Pay particular attention during unpacking that the stone panels
remain intact. Scratches to the material can easily occur. Stone
panels are excluded from the warrant.
The packaging of your new stove is environmentally neutral to a
great extent.
Tip
The wood used in the packaging has not been surface treated.
The cardboard and film (PE) can be disposed of via the municipal
waste collection for recycling.
Electrical connection
The stove is supplied with an approx. 2m long connecting cable with
a Euro-plug. This cable is to be connected to a 230Volt/50Hz socket.
The average electrical power consumption is some 20 Watt in
heating operation. And approx. 150 Watt during automatic ignition.
The connection cable must be laid so that there is no contact to any
sharp edges or hot surfaces of the stove.