Rinnai Cntrldrcizhaw Quick guide

Air Conditioning Control System

Operation & Conﬁguration Manual

Rinnai Home

MODELS

Rinnai Home Kits

CNTRLDRCIZHAW (White Controller)

CNTRLDRCIZHAB (Black Controller)

Rinnai 2 Air Conditioning Control System OM

TABLE OF CONTENTS

Operation 5

User Manual �� 5

Rinnai home screen �� 5

Controls �� 6

AC Unit ▬► AC unit control �� 6

Mode Control �� 6

Cool �� 6

Heat �� 6

Vent �� 6

Dry �� 7

Auto �� 7

Zones ▬► Zone Summary �� 8

Edit Zone Names & Settings �� 8

Adjusting Temperature Controlled Zones �� 9

Zone Airow �� 9

Favourites �� 10

Assigning and Editing Favourites �� 11

Schedule Overview �� 12

Schedule Creation �� 13

Setting Current Date and Time �� 13

Changing the Home Screen Settings �� 14

Wireless Controller �� 15

Wireless Sensor Battery �� 16

Replacing Battery �� 17

System Conguration 18

Smart Phone, Tablet or PC conguration - System Requirements �� 18

Modem compatibility �� 18

Smart Phone, Tablet, PC - Conguration �� 18

Rinnai Home - Wi-Fi Conguration �� 19

Rinnai Home – Remote Access �� 20

Quick Start Guide - App Conguration �� 23

Multiple Rinnai Home World Wide accounts with di󰀨erent email addresses and passwords. �� 24

Apple Home Kit Conguration �� 24

iOS Home App control �� 26

Zones �� 26

Apple Watch Control �� 27

Android - Amazon Alexa Conguration �� 28

Google Home Conguration �� 30

Google Home �� 30

Google Assistant �� 31

Rinnai 3 Air Conditioning Control System OM

Warranty 33

Terms of Warranty – Australia 34

Product Warranty Policy �� 34

Contacts 40

Rinnai 4 Air Conditioning Control System OM

IMPORTANT INFORMATION

NOTE

3RD PARTY CONTROLLERS AND ACCESSORIES

For anyone using 3rd party devices on Rinnai/Brivis appliances, please note:

• The suitability, compatibility or functional performance of any 3rd party device is entirely

the responsibility of the device’s supplier or installer

• Any product, technical, installation, operation, performance or other 3rd party device

enquiries need to be referred to the device’s supplier or installer

• Any adverse e󰀨ects of 3rd party devices on the operation, performance or reliability of

Rinnai-Brivis appliance is not covered by Rinnai/Brivis product warranty

NOTE

A NOTE ON ILLUSTRATIONS

The illustrations used in this manual are for explanatory purposes only and the components may

vary slightly from that which is shown in this manual. For the purpose of this manual, all screen

images are displayed in landscape format.

Rinnai 5 Air Conditioning Control System OM

USER MANUAL

To get back to the Home screen at any time press the Rinnai Home

button�

When entering names or values using the keyboard it is easier to use

a thin object such as a toothpick� Do not use sharp, hard objects as

they may damage the screen. The enter button must always be

pressed to save the changes you have made�

Some functions may have been locked by your installer to ensure the commissioned values are not changed� To

make changes to these values contact your installation company�

Rinnai home screen

System O󰀨 To turn system ON or OFF

AC Unit To change the AC unit settings

Zones To change zones (Open / Close)

Airow To change Zone airow

Favourites To activate a favourite mode or to congure a new favourite

Schedules To activate a schedule or to congure a new schedule

Sleep Timer Select to toggle sleep timer options

Time To set system and time & date

Settings To change screen settings

Beep Select to activate or deactivate the screen's audio feed back (beep on touch)

Conf Select to congure the system (for installers)

Pair To pair or connect to di󰀨erent devices

OPERATION

Settings

System Off

Sleep Timer Beep Config Pair

12

43

Zones Airflow Favourites SchedulesAC Unit

Time

Home

button

Settings

System Off

Sleep Timer Beep Config Pair

12

43

Zones Airflow Favourites SchedulesAC Unit

Time

1 2 3 4 5 6

7 8 9 10 11

12

Rinnai 6 Air Conditioning Control System OM

CONTROLS

AC Unit ▬► AC unit control

When the system is set for zone control by the installer the temperature for the respective zones must be modied

through the ‘Zones’ icon (AC Unit -> Zones). The below conguration is set for zone control and will display the

zone with the coldest setpoint in ‘Cool’ mode and warmest setpoint in ‘Heat’ mode. The Cool mode example below

show cases the zone with the greatest cooling demand or setpoint temperature, that being Zone 2 at 20.0°C.

The temperature section displaying ‘Normal 20.8°C’ is the temperature measured at the controlling zone actual

temperature sensor of the AC’s fan coil unit� This temperature may not be visible if not enabled during installation�

When set for zone control the only functions that may be modied are the ‘Mode’ and ‘Fan Speed’.

Current Controlling Set Point

Back

AC unit control

Setpoint

Zone 2

20.0oC

Cool

Mode

Normal 20.8 C

System Status

1

25

3 4

6

Fan Speed

Auto

Current Mode

Current Fan Speed

Current AC Unit Status�

If a fault occurs it will register here.

Controlling zone actual temperature from AC

unit�

Return back to Home Page

NOTE

The AC Unit Control screen will display the in-duct supply air temperature (if congured) when

zone status is set to Climate.

MODE CONTROL

The Rinnai Home system has the following modes to select:

Cool

The AC unit will be run in Cool / Cooling mode.

The compressor will be controlled by the AC Unit's own protocol.

The fan will run in the AC units factory default setting (continuously or cycle with the compressor) or as set up in

the AC unit eld settings. For best results we recommend the supply air fan runs continuously in Cool Mode.

Heat

The AC unit will be run in Heat / Heating mode.

The compressor will be controlled by the AC Unit's own protocol and will initiate defrost mode as required by the

condensing unit�

The fan will run in the AC units factory default setting (continuously or cycle with the compressor) or as set up in the

AC unit eld settings. For the best results we recommend the supply air fan cycles on and o󰀨 with the compressor

in Heat Mode�

Vent

In Vent mode the fan will run continuously and the compressor will not start.

Cool Heat Vent Dry Auto

Cool Vent

Heat Dry Auto

Rinnai 7 Air Conditioning Control System OM

Dry

The AC unit will be run as per Cool mode. However, the fan speed will be automatically changed to low speed to

maximise moisture removal to dry the supply air.

Auto

In Auto mode the Rinnai Home will automatically change modes between Cool and Heat to satisfy the sensor.

There is an Auto mode dead band which can be adjusted in the Rinnai Home AC>Cong>AC Unit>Auto mode

dead band. It is recommended that this Auto mode dead band is set to around 1.5°C (SP +/-1.5°C). The prevents

the system from hunting�

When controlling the AC unit from "Zones", the system will select the majority of zones requesting the same mode

(Cool or Heat). If the majority changes, the mode will be permitted to change, after the new majority's controlling

temperature has exceeded the dead band.

If the number of zones requiring cooling and heating are the same (ie. no majority) the system will run in the mode

it was last in.

For example (see below):

3 zones require cooling and 2 zones require heating the Rinnai Home will start running the system in Cool. The

zones requiring heating will close when the supply air temperature sensor detects cool air.

If the zones requiring cooling reduces to 2 with 1 zone moving from past the set point from cooling to heating and

2 zones still requiring heating the majority of zones will change to heating. The mode will change the mode from

Cool to Heat ( provided one of the heating zones is outside the dead band. The zones requiring cooling will close

when the supply air temperature sensor detects warm air.

After some time the heating zones achieve set point. However, the mode remains in heating even though all 5

zones require cooling as they are all within the dead band. After more time one of the zones drifts outside the

cooling dead band and the mode changes from Heat to Cool. The zones requiring heating will close when the

supply air temperature sensor detects cool air�

The available fan speeds are:

Low – Select to run the system on Low fan speed

Med – Select to run the system on Medium fan speed

High – Select to run the system on High fan speed

Auto – Selecting Auto (if available) will allow the system to automatically adjust the fan speed depending on

the number of zones that are Open or in Climate (Auto) control. This is a dynamic function, as zones dampers

modulate open and closed the systems fan speed will adjust accordingly. The installer must enable Auto fan speed

during conguration of the system for this option to be visible on the user interface.

Low Med High Auto

Low High

Med Auto

Rinnai 8 Air Conditioning Control System OM

Zones ▬► Zone Summary

Pressing ‘Zones’ on the home screen will allow access to all zones so they may then be accessed individually to

modify various control parameters�

On the ‘Zone Summary’ section, the zone name may be pressed and accessed (e.g Zone 2) or the zone status

may be pressed and accessed (e.g. Auto).

Zone name. Press to edit zone name

Back

Zone Summary

Auto CloseZone 6Zone 2

Zone 3

AutoZone 4

OpenZone 5

12

43

Close

1

2

3

Press to edit zone settings

Return back to home page

EDIT ZONE NAMES & SETTINGS

Pressing the zone name will provide access to the below information, some of which may be changed.

S1 Press the zone name to enter

S2

The installer may have already changed the zone

name. However, this may still be modied by

pressing the edit 'Pencil' adjacent the zone name.

To change the name of the zone do the

following:

Press the home button>Find the system you

want to change >Press Zones to access the

Zone Summary>Press on the existing zone

name you want to change>(Provided the Zone

names have not been locked), a keyboard will

pop up on the screen and display the current

zone name>Use the back space button to

delete the current name>Type in the new

Zone name (Maximum 11 characters)>Press

Enter to save and return to the Zone Summary

screen. If the zone names have been locked

the screen will beep when the zone name is

touched and it will not allow the zone name

to be changed, they have been locked by the

installer�

NOTE

Zones status Open / Close will not display the supply air temperature, zone status must be set to

Climate to allow visibility.

BackNextPrevious

Zone 2

Status

Max Airflow

Min Airflow

Room Area

Zone 2

Close

100%

0%

30 sqm

Zone 2

12

43

S1

S2

BackNextPrevious

Zone 2

Status

Max Airflow

Min Airflow

Room Area

Zone 2

12

43

1234567890

q w e r t y u i o p

a s d f g h j k l

z x c v b n m , . /

Aa/?! Space

Zone 2

Close

100%

0%

30 sqm

Rinnai 9 Air Conditioning Control System OM

ADJUSTING TEMPERATURE CONTROLLED ZONES

The status of the zone may be modied along with the Maximum and Minimum airow percentages for the zone,

the percentages being the percentage the damper motor may open or close� These values may have been locked

by the installer during installation of the product�

Pressing zone status (Open, Close, Auto) on the Zone Summary page will provide access to the below zone

information where the zone temperature and zone status may be modied. Press the arrows to increase or

decrease the setpoint temperature of the zone. For manual control press Open to open the zone or Close to close

the zone. The set point temperature and measured temperature will be ignored under manual control of the zone.

The preferred control method for the zone is the Climate option which relies on the Rinnai Home wireless zone

sensor to modulate the zone dampers to maintain the zone set point. Zone settings may also be managed through

the Rinnai Home Application if congured.

NOTE

If congured, zone status must be set to Climate to enable visibility of the in-duct supply air

temperature.

\Wi-Fi and battery status of the wireless sensor may be seen adjacent to the zone name, for the image above they

are both at full strength. Pressing Previous / Next will move the interface to the previous or next zone, Back will

return you to the previous page�

The Actual Temp measured is the temperature measured at the wireless sensor in the associated zone, In Duct

Temp is the temperature measured in the main supply air duct just after the refrigeration fan coil unit�

ZONE AIRFLOW

On the home screen press Zones to access the Zone Airow summary page detailed below. During system

conguration the installer may have modied the minimum and maximum percentages which are not visible through

this user screen. The installer may have also locked access to the minimum and maximum airow adjustment

settings to ensure system performance is not impacted�

From there zone minimum and maximum airow adjustments may be made.

Zone name

Back

Zone Airflow

Zone 5Zone 1

Zone 6Zone 2

Zone 7Zone 3

Zone 8Zone 4

0% 100%

1

3

4

2

To go back to home page

Indicates current minimum air ow setting to

this zone

Press here to change the zone air ow

settings

BackNext

12

43

Actual Temp

22.6

o

C

In Duct Temp

22.8

o

C

Increase Open Close

Decrease Climate

Setpoint

CLOSE

Rinnai 10 Air Conditioning Control System OM

Press the zone name on the above screen to access the zone airow screen shown below. If permitted (not locked

by the installer) you may decrease the maximum airow for the associated zone, in this example Zone 2.

Press Next or Previous to access another zone, press Back to save and return to the previous page.

NOTE

To allow a zone to Open / Close automatically, select 'Climate Control' for the zone setting.

FAVOURITES

A favourite is a short cut which allows the user to press a single button to simultaneously make multiple changes

to the zones status, mode/fan speed. Once a favourite has been created it can then be scheduled to start and stop

at specic times during a 7 day week.

When a Favourite is pressed all zone settings will be adjusted to align the selected Favourite settings..

Press to run

Assign Favourite

Back

Favourites

Favourite 5 MorningFavourite 4Favourite 3Favourite 1 Favourite 2

Favourite 9Favourite 7 Favourite 8

3

4

1

2

Indicates this favourite has not been allocated

To go back to home page

Press here for setup and to edit favourites

BackNext

Increase

Decrease

Max Airflow

100%

Min Airflow

0%

Rinnai 11 Air Conditioning Control System OM

ASSIGNING AND EDITING FAVOURITES

The available Modes and Fan speeds are those available under AC Unit Control or the Zone Control section� If

N/A is selected the Rinnai Home system will not change the mode or fan speed when this favourite is activated.

Once the mode and fan speed are nominated the status of the zone may be modied to Open, Close or the zones

setpoint temperature. To change the set point temperature on a Climate Controlled zone you will need to go to

"Zones" and change the corresponding zone set point temperature. Once adjusted, then return to favourites and

set up and save the favourite�

To change the name of the favourite press the edit pencil adjacent the name in the above image, the name edit

page will appear as detailed below. Back space the name to delete, enter the new name and press return to save.

Press back to access the above screen, press again to return to the favourite overview screen.

Back

Favourite 6

Zone 4

Zone 5

Zone 6

Close

Open

Close

Low

Mode Fan

Cool

23.0C

Zone 2

Zone 3

Back

Favourite 6

1234567890

q w e r t y u i o p

a s d f g h j k l

z x c v b n m , . /

Aa/?! Space

Favourite 6

Rinnai 12 Air Conditioning Control System OM

SCHEDULE OVERVIEW

A schedule will provide you with greater control of your system by allowing your favourite programs to be scheduled

in the morning, afternoon, and during the night, for all days of the week.

To congure a schedule, it is necessary to rst create a Favourite with the Mode, Fan Speed and zone settings that

you want to run when the schedule is active. Once the favourite has been created and tested it can then be

scheduled to start and or stop at the required time. Please note if schedules overlap, the running schedule will

nish earlier than expected to commence the next overlapping schedule.

Active Schedule

The clock indicates this schedule is active and will start/stop the favourite on the scheduled days/times. The

deactivate this schedule, simply press the clock and the clock will disappear indicating that the schedule has been

paused�

Schedule Names

This is the Schedule Name� It uses the name of the Favourite you are scheduling to run� To change the name, go

to Favourites and change the name of the Favourite�

Back Button

Press here to go back to the main menu screen�

Edit Pencil

Press the edit pencil to open the details screen for a schedule. In this example, it is the Early Morning Schedule.

Deactivated Schedule

The absence of a clock in the top right hand corner of the schedule button indicates this schedule is deactivated�

To activate this schedule, simply press the schedule button and a small clock will appear in the top right corner of

the schedule button (see Active Schedule).

To create a schedule press 'Edit' on the Schedule page and then select the Favourite to schedule, in the below

example the MORNING favourite was selected.

Modify the Start and Stop times and nominated days of the week to run the MORNING schedule, once complete

select Set and then Back�

Edit

Back

Schedules

Favourite 5 MORNINGFavourite 4Favourite 3PRE-HEAT Favourite 2

Pre CoolFavourite 7 Favourite 8

1

2

3

4

5

Back

Early Morning

123

456

789

Del 0 Set

24Hr Time Format

START - 05:30

STOP - 07:30

Delete this schedule

Mon Tue Wed Thu Fri Sat Sun

1

2

3

4

6

5

7

8

Rinnai 13 Air Conditioning Control System OM

SCHEDULE CREATION

Schedule Being Edited

This schedule is the name of the schedule / favourite that you are currently changing.

Schedule Start Time

This is the time this schedule will start (24 hour format).

Schedule Stop Time

This is the time this schedule will stop (24 hour format).

Day this Schedule will Run

Press the day you want this schedule to run. This schedule will run on days that are coloured green.

Mon Tue Wed Thu Fri

Days this Schedule will not Run

This schedule will not run on days that are white. Press active (green) days to change them to white.

Sat Sun

Press to Delete this Schedule

To delete all settings for this schedule, press this button�

Delete this schedule

Back to Summary

Press to go back to the schedule summary and save the changes� Remember to activate the schedule in the

schedule summary if you want to start scheduling.

Key Pad to Enter Times

Use the keypad to change the start and stop times�

SETTING CURRENT DATE AND TIME

To set the time or date press the item you would like to change. Press back space to delete existing characters,

then use keyboard to enter new digits. On the keyboard press enter to save changes. Press the Back button to

return to the home screen�

Current time – Hours

Set Time Back

1234567890

q w e r t y u i o p

a s d f g h j k l

z x c v b n m , . /

Aa/?! Space

24Hr Time Format

Date / Month / Year

00 / 00 / 2000

00 : 00

1

3

24

Current time - Minutes

Current date

You must press the 'Enter' button to save the

changes you have made�

NOTE

24hr time period available only.

Rinnai 14 Air Conditioning Control System OM

CHANGING THE HOME SCREEN SETTINGS

To lock the system so that changes may not be made the 'Child lock ' should be enabled� Record the PIN for future

access to the system�

Slide left or right to adjust the screen

brightness

Screen Adjustments Back

Child lock

Portrait

Brightness

Contrast

Saturation

1

2

37

6

5

4

Slide left or right to adjust the screen contrast

Slide left or right to adjust the screen

saturation

To go back to home page

Press the colour you would like for your

home screen� Fine adjustments to the shade,

tone, hue can be made using the brightness,

contrast and saturation slides�

Press to select Child lock option

Press Portrait if you want to change to portrait

format

Rinnai 15 Air Conditioning Control System OM

WIRELESS CONTROLLER

Fascia

The fascia is moulded from clear polycarbonate plastic with a colour applied to the back of the fascia to give it a

coloured glass look� The sensors are available in White or Black�

Button

The LED on the wireless sensor has three displays modes. Because the wireless sensors are battery powered the

use of the LED is minimised to preserve the battery life�

1� LED Blue for 2 seconds when the sensor button is pushed and the zone is set to Climate control.

2� LED Red for 2 seconds when the sensor button is pushed and the zone is set to Closed.

3� LED Blue and Red ashing for 2 seconds when the sensor is not receiving a conrmation message from a

paired CPU (CRA225) module.

Wireless Sensor Specication

Power Supply CR2032 battery

Battery Life Approximately 1 - 2 years

Communication Range

Free eld line of sight approximately 100m

In a building, the range will vary depending on the

wall, roof and furniture materials which the radio

signals needs to pass through�

Fascia

Button

Temperature Sensor

UP

LED Blue/Red

Rinnai 16 Air Conditioning Control System OM

WIRELESS SENSOR BATTERY

When the sensor battery is low, decaying, or dead

If the battery is low or decaying, when pressing the sensor button the RED LED that indicates closing the damper

will light up bright but BLUE LED that indicates change to climate control and will light up very dim.

Battery status may also be evaluated by accessing the associated zone through the touch screen controller.

Zone motor function

If the battery is low the zone motor will still open and close but as the battery is decaying the room temperature

reading may become intermittent. Therefore, the zone may or may not respond to the temperature demand.

Does the signal strength decay with the battery?

The battery indicator in the zone section will start showing a half battery / then yellow / and then as battery goes

at the actual temperature will disappear showing only a yellow triangle (see image below). Note: signal strength

can be a󰀨ected when the battery is about to die.

BackNext

12

43

In Duct Temp

27.6

o

C

Actual Temp

27.2

o

C

Increase Open Close

Decrease Climate

Setpoint

OPEN

BackNext

12

43

Actual Temp In Duct Temp

25.3

o

C

Increase Open Close

Decrease Climate

Setpoint

CLOSE

Rinnai 17 Air Conditioning Control System OM

Button batteries provide power to the wireless zone temperatures sensor shown below.

REPLACING BATTERY

Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous and may be a choking hazard.

Inform others about the risk associated with button batteries and how to keep their children safe.

Remove the batteries if the remote is not going to be use for prolonged periods. This will help prevent damage from leaking

batteries. If leakage has occurred and corrosion is evident the remote will need to be replaced.

Leaking chemicals are toxic and MUST NOT be touched or ingested.

NEVER mix old and new batteries.

DO NOT immerse the remote control in any liquid, this will damage the remote control, rendering it inoperable and voiding

its warranty.

WARNING KEEP BATTERIES OUT OF REACH OF CHILDREN.

Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns

and potential perforation of the oesophagus.

If you suspect your child has swallowed or inserted a button battery immediately call the

24-hour Poisons Information Centre on 13 11 26 for fast, expert advice.

Examine devices and make sure the battery compartment is correctly secured, e.g.

that the screws or other mechanical fasteners are tight. DO NOT use if compartment is not secure.



Wireless Sensor

Remove front cover from sensor

Remove battery and

replace with new one.

To replace battery, remove face

of controller. Then insert

flathead screwdriver into the

side slot and push forward.

CR2032

Rinnai 18 Air Conditioning Control System OM

SMART PHONE, TABLET OR PC CONFIGURATION - SYSTEM REQUIREMENTS

Smartphone, Tablet or PC

• You will need a smartphone or tablet. The following platforms are supported: Apple & Android.

System Requirements

IOS SOFTWARE REQUIREMENTS

• Compatible with iPhone, iPod touch, and iPad. iOS 14.1 and higher.

ANDROID SOFTWARE REQUIREMENTS

• Requires Android: 8.0 and higher.

Wi-Fi modem or network switch

• You will also need a compatible Wi-Fi modem or network switch with a spare RJ45 access port. Some Wi-Fi

modems, rewalls and security settings are not compatible with the Rinnai Home Wi-Fi bridge and will need

to be changed or replaced to enable the Rinnai app to run�

Download the Rinnai App

• You will need an account with the manufacturer of your phone to enable you to down load Apps from their

respective store�

• Apple – Apple App Store

• Android – Google Play Store

• Login to the respective store�

• To search for the Rinnai Home App type “Rinnai Home” into the stores search menu�

• Select Rinnai Home and download the App.

• Smart Phone, Tablet or PC conguration - Equipment

MODEM COMPATIBILITY

The Rinnai Home mobile app will work with the majority of residential modems available on the market today

without having to modify modem settings. While it is not possible to test all modem brands, we are able to provide

some guidelines�

The modem must be able to accept communication through the following ports, UDP 12107 and TCP 80.

If modem conguration is required, please contact your service provider or modem manufacturer for assistance.

SMART PHONE, TABLET, PC - CONFIGURATION

The installer should of paired the bridge a green Wi-Fi symbol will appear next to 'Rinnai' on the touch screen, if

not 'Rinnai' will stand alone.

Rinnai Home

Settings

System Off

Sleep Timer Beep Config Pair

12

43

Zones Airflow Favourites SchedulesAC Unit

A green symbol indicates the Rinnai system is now connected to

Wi-Fi and ready to use

Time

SYSTEM CONFIGURATION

Rinnai 19 Air Conditioning Control System OM

RINNAI HOME - WI-FI CONFIGURATION

To operate your system over the local Wi-Fi network do the following:

1. Ensure the smart device is connected to the local Wi-Fi network

2. Download the Rinnai Home App

3� Open the Rinnai Home App

4. Select Allow ('Rinnai Home' would like ...)

5. You may select 'Don't Allow' or 'Allow'

Select Allow Select 'Don't Allow' or 'Allow'

6. You may now manage your refrigeration system through the App over the local Wi-Fi network

Rinnai Home

Rinnai 20 Air Conditioning Control System OM

RINNAI HOME – REMOTE ACCESS

To use the Rinnai Home application on a smart device remotely to control your system a user account must be

created. Once congured this will allow connection to your system over the 3G/4G/5G network

To complete conguration of the Rinnai Home for remote access, open the App and complete the following steps.

Open the Rinnai Home App and

select 'Menu' in the top right hand

corner�

Select ‘Worldwide’ To create a new account select

'Register Now'.

Rinnai CNTRLDRCIZHAW Quick guide

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