Riverbed Cascade shark series User manual

Cascade®Shark®Appliance

Quick Start Guide

Version 10.6

March 2014

Accelerate®, AirPcap®, BlockStream™, Cascade®, Cloud Steelhead®, Granite™, Interceptor®, RiOS®, Riverbed®, Shark®,

SkipWare®, Steelhead®, TrafficScript®, TurboCap®, Virtual Steelhead®, Whitewater®, WinPcap®, Wireshark®, and

Stingray™ are trademarks or registered trademarks of Riverbed Technology, Inc. in the United States and other countries.

Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology. All other

trademarks used herein belong to their respective owners. The trademarks and logos displayed herein cannot be used without

the prior written consent of Riverbed Technology or their respective owners.

F5, the F5 logo, iControl, iRules, and BIG-IP are registered trademarks or trademarks of F5 Networks, Inc. in the U.S. and certain

other countries. Linux is a trademark of Linus Torvalds in the United States and in other countries. VMware, ESX, ESXi are

trademarks or registered trademarks of VMware, Incorporated in the United States and in other countries.

Portions of Cascade® products contain copyrighted information of third parties. Title thereto is retained, and all rights therein

Networks. This software is based in part on the work of the Independent JPEG Group the work of the FreeType team.

This documentation is furnished “AS IS” and is subject to change without notice and should not be construed as a commitment

by Riverbed Technology. This documentation may not be copied, modified or distributed without the express authorization of

Riverbed Technology and may be used only in connection with Riverbed products and services. Use, duplication, reproduction,

release, modification, disclosure or transfer of this documentation is restricted in accordance with the Federal Acquisition

Regulations as applied to civilian agencies and the Defense Federal Acquisition Regulation Supplement as applied to military

agencies. This documentation qualifies as “commercial computer software documentation” and any use by the government

shall be governed solely by these terms. All other use is prohibited. Riverbed Technology assumes no responsibility or liability

for any errors or inaccuracies that may appear in this documentation.

This manual is for informational purposes only. Addresses shown in screen captures were generated by simulation software

and are for illustrative purposes only. They are not intended to represent any real traffic or any registered IP or MAC addresses.

712-00093-08

Cascade Shark Appliance Quick Start Guide iii

Contents

Cascade Shark Appliance Quick Start Guide 1

Overview.............................................................................................................................................................................1

Product description..............................................................................................................................................1

Safety considerations...........................................................................................................................................1

Inventory and inspection.............................................................................................................................................1

Preparation for installation ........................................................................................................................................2

Data sources.............................................................................................................................................................2

Rack space ................................................................................................................................................................2

Power..........................................................................................................................................................................2

Cooling .......................................................................................................................................................................2

Cabling........................................................................................................................................................................2

Access to network .................................................................................................................................................3

Mounting.............................................................................................................................................................................3

Cascade Shark model CSK-01100 (1U chassis).........................................................................................3

All other Cascade Shark models (2U and 3U chassis) ............................................................................4

Cabling.................................................................................................................................................................................5

Console connections.............................................................................................................................................5

Management network connections................................................................................................................6

Interface (capture port) connections............................................................................................................6

Power cables............................................................................................................................................................7

Configuration....................................................................................................................................................................7

Initial setup ..............................................................................................................................................................7

Installation Verification................................................................................................................................................9

Additional Configuration .......................................................................................................................................... 10

Contacting Riverbed ................................................................................................................................................... 11

iv Cascade Shark Appliance Quick Start Guide

Cascade Shark Appliance Quick Start Guide 1

Cascade Shark Appliance Quick Start Guide

Overview

This document describes the mounting, cabling, and initial configuration of Riverbed®Cascade®

Shark series 1000, 2000, or 3000 appliances (Sharks). When the installation is complete your

appliance will have a minimum network configuration, and you can configure it for normal

operation on your network. Configuration instructions are in the Cascade Shark Appliance User’s

Guide.

Product description

The Cascade Shark appliance monitors network traffic seen on taps or on mirror (SPAN) ports of

switches and routers. It can be ordered with various storage and interface options. The models are:

Regulatory

Compliance

Code Product Model

Rack

Space Height Width Depth Weight

1UADA

CSK-01100

4.3 cm

(1.7 in.)

43.7 cm

(17.2 in.)

65.0 cm

(25.6 in.)

15.4 kg

(34 lbs.)

2UADA

CSK-02100

8.9 cm

(3.5 in.)

43.7 cm

(17.2 in.)

64.8 cm

(25.5 in.)

25.9 kg

(57 lbs.)

CSK-02200

3UADA

CSK-03100

13.2 cm

(5.2 in.)

43.7 cm

(17.2 in.)

64.8 cm

(25.5 in.)

39.9 kg

(88 lbs.)

CSK-03200

Safety considerations

Two people should be available for lifting the chassis. The rack should be secure to avoid tipping

over when a chassis is extended on its mounting rails. Power should be adequate, as described

below, and properly grounded.

To reduce the risk of personal injury or equipment damage, observe the safety warnings and

cautions provided in the Riverbed Safety and Compliance Guide (shipped with the appliance).

Inventory and inspection

1. Check the shipping documentation to ensure that all cartons have arrived.

2. Visually inspect each carton for indications of damage.

3. If any cartons are damaged or missing, contact Riverbed Support before continuing.

Phone – United States and Canada: 1 888 782 3822

Phone – outside U.S. and Canada: +1 415 247 7381

Email: support@riverbed.com

Web: https://support.riverbed.com

4. Unpack the contents of the shipping cartons and inventory the contents against the shipping

documentation.

5. If any components of the order are damaged or missing, contact Riverbed Support.

2 Cascade Shark Appliance Quick Start Guide

Preparation for installation

Data sources

The Cascade Shark appliance must be receiving traffic from at least one source in order for you to

verify successful installation and configuration. The traffic source can be a tap or a mirror (SPAN)

port on a switch or router.

Rack space

The Cascade Shark appliance is shipped with rack mounting rails. The rails fit racks with square

holes or unthreaded round holes.

The chassis requires a 4-post, 19-inch rack or cabinet. It must be mounted with the rails provided

and never placed on a table, shelf, or another chassis. Stacking chassis or mounting them in racks

that are not secured to solid surfaces allows vibrations to shorten disk drive life.

Power

Line voltage: 100-240 Vac (auto-ranging)

Line Frequency: 50 -60 Hz

Typical Current: 9A (115V) or 4.5A (230V)

Cooling

Ambient air should be:

•Air temperature: 10° to 35° C (50° to 95° F)

•Relative humidity: 20% to 90%

Cabling

Console port

The console port connects through a set of keyboard, video, and mouse connectors or a 9-pin

D-subminiature serial connector. Ensure that a KVM device or terminal emulator device is available

for the initial setup procedure.

Management port

Each Cascade Shark appliance chassis is equipped with a 100/1000baseTX management port that

must connect to a hub or switch on the management network. The chassis management port is set

by default for auto-negotiation.

•Ensure that a straight-through cable to a hub or switch port on the management network is

available at the rack location.

•Ensure that the management network switch port is set to establish a connection at 100 or

1000 Mb/s and full duplex.

Cascade Shark Appliance Quick Start Guide 3

Interfaces (capture ports)

The interfaces that capture network traffic are provided by network interface cards. These may be

optical or electrical, depending on your order. Check your purchase documentation or view the

back panel of the chassis to determine the number and type of cables needed.

Port on network card

Cable type

Cable connector type

RJ-45 electrical

Ethernet

RJ-45

1-Gb/s SX SFP optical

Multimode fiber-optic

1-Gb/s LX SFP optical

Single-mode fiber-optic

10-Gb/s SR SFP optical

Multimode fiber-optic

10-Gb/s LR SFP optical

Single-mode fiber-optic

Ensure that the correct types of cables with the correct types of connectors are available for

connecting between the Cascade Shark interfaces and the traffic sources they are to monitor. To

expedite installation, it is recommended that you run the cables from the appropriate taps or

mirror ports to the rack where the appliance is to be installed.

At least one traffic source is required to verify the installation.

Access to network

If you lock down your network on a port-by-port basis, ensure that the following ports are open

between the Cascade Shark appliance and other devices it must communicate with:

•TCP/22 – (ssh) Command line interface

•TCP/443 – (https) Web interface and control from Cascade Pilot software

•TCP or UDP/514 – Default port for external log use, configured in Shark web UI

•TCP/41017 – Traffic data to Riverbed®Cascade®Profiler appliances

•UDP/123 – (ntp) Time synchronization

•UDP/319 and 320 – (ptp) Time synchronization

Mounting

The mounting instructions for the 1U chassis used for Cascade Shark Model CSK-01100 are slightly

different from the mounting instructions for the 2U and 3U chassis used with all other models.

Cascade Shark model CSK-01100 (1U chassis)

The 1U model is shipped with the inner components of the rail assemblies already attached to the

chassis. The outer components are in two pieces and must be assembled before being attached to

the rack.

The package also includes two pairs of short brackets. These can be used to extend the front and

back ends of the outer rails if needed for a non-standard rack size.

4 Cascade Shark Appliance Quick Start Guide

To install the appliance in a rack:

1. Locate the long brackets that have the mounting ears for the back of the rack. (They are

labeled BACK.)

2. Insert the pins of the long brackets into the slots in the outer rails and secure the brackets

to the rails with the screws provided.

3. Check the distance from the front of the rack to the back to ensure that the outer rails fit

into the rack correctly. If the rack is too deep for the length of the rails, attach the extension

brackets to the front or back ends of the rails as necessary.

4. Secure the outer rails to the rack, using two screws for the front and three screws for the

back.

5. Observing the lifting safety precautions, line up the chassis with the rails in the rack and

slide the chassis rails into the rack rails. Maintain an even pressure on both sides as you

push the chassis into the rack. You may need to press the locking tabs to allow the chassis to

slide into the rack.

As the chassis is fully inserted into the rack, listen for the sound of the locking tabs clicking

into place.

6. If desired, use additional screws to secure the front of the chassis to the rack.

All other Cascade Shark models (2U and 3U chassis)

The 2U and 3U models are shipped with the inner rails already attached to the chassis.

The ends of the outer rail assemblies have hooks that hang through the mounting holes in the rack.

Spring-loaded plastic tabs hold the hooks securely in the mounting holes.

Install the outer rails in the rack and mount the chassis in the rack as follows:

1. Place the hooks on the ends of the rails through the mounting holes in the rack. For a more

secure installation, use the screws provided with the kit to secure the outer rails to the front

and back of the rack.

2. Observing the lifting safety precautions, line up the chassis with the rails in the rack and

slide the chassis rails into the rack rails. Maintain an even pressure on both sides as you

push the chassis into the rack. You may need to press the locking tabs to allow the chassis to

slide into the rack.

As the chassis is fully inserted into the rack, listen for the sound of the locking tabs clicking

into place.

Cascade Shark Appliance Quick Start Guide 5

3. If desired, use additional screws to secure the front of the chassis to the rack.

Cabling

Console connections

Initial setup requires the use of either the KVM (keyboard, video, mouse) connectors or the console

serial port connector. If you use the console port, connect to it with the included serial cable and

ensure that your terminal emulator software is configured for:

•Baud rate: 9600 bps

•Data bits: 8

•Parity: none

•Stop bits: 1

•vt100 emulation

•No flow control

Connect the cable(s) from your KVM device or terminal emulation device to the keyboard ,

video monitor , and mouse connectors or to the serial console port , as required.

tc1

tc0

eth1

eth0

eth1

eth0

tc0

tc7

6 Cascade Shark Appliance Quick Start Guide

Management network connections

After the initial setup, operate and manage the appliance over the management network. Connect a

cable from the management network to the RJ45 connector labeled eth0.

Interface (capture port) connections

Connect the cables from the live traffic sources to the interface connectors (tc0, tc1, …) on the back

of the chassis.

Optical connectors

Models that include a 1-Gb/s network interface card have SFP transceiver inserts pre-installed. If

you ordered an SX model, use a multimode fiber-optic cable with an LC connector. If you ordered an

LX model, use a single-mode fiber-optic cable with an LC connector.

Models that include a 10-Gb/s network interface card have SFP+ transceiver inserts pre-installed. If

you ordered an SR model, use a multimode fiber-optic cable with an LC connector. If you ordered an

LR model, use a single-mode fiber-optic cable with an LC connector.

Interface numbering

In the Cascade Shark series 1000 appliances, interfaces are numbered right-to-left.

eth1

eth0

tc0

tc7

tc0

tc1

Cascade Shark Appliance Quick Start Guide 7

In the Cascade Shark series 2000 appliances, interfaces are numbered right-to-left and

bottom-to-top.

In the Cascade Shark series 3000 appliances, interfaces are numbered top-to-bottom and

left-to-right.

Power cables

Models using the 2U and 3U chassis have redundant power supplies. Plug each unit into a different

circuit.

Install the power cables and press the power button on the front of the chassis. (If the cover is on

the front of the chassis, you will have to remove it to gain access to the power button.) Observe that

the chassis powers up.

Configuration

After the Cascade Shark appliance finishes booting up, a login prompt appears on the console

terminal or KVM device. Perform the initial setup using the command line interface. For additional

configuration, use the web interface. (See the Cascade Shark Appliance User’s Guide for details.)

Initial setup

1. Using the KVM or serial console port, log in to the Cascade Shark appliance command line

interface using the default login name and password.

admin

Password:

admin

Note: You must always keep a record of the login password.

power button

8 Cascade Shark Appliance Quick Start Guide

2. Run the setup wizard to configure the appliance for operation on the network.

shark>

wizard

The setup wizard guides you through the initial configuration of the appliance. Press

Enter

at any step to accept the current setting and move to the next step. For example:

Step 0: Hostname [localhost]?

Shark11

Step 1: Use DHCP for eth0 [yes]?

Step 2: eth0 IP address []?

10.0.20.11

Step 3: eth0 netmask []?

255.255.255.0

Step 4: eth0 default gateway []?

10.0.20.3

Step 5: Enable eth1 [no]?

Step 10: DNS servers []?

10.0.20.1,10.0.20.2

Step 11: Domain name []?

example.com

Step 12: Timezone (type * for list) [America/Los_Angeles]?

Africa/ America/ Antarctica/ Arctic/

Asia/ Atlantic/ Australia/ Etc/

Europe/ Indian/ Pacific/

Step 12: Timezone (type * for list) [America/Los_Angeles]?

Australia/*

Adelaide Brisbane Broken_Hill Currie

Darwin Eucla Hobart Lindeman

Lord_Howe Melbourne Perth Sydney

Step 12: Timezone (type * for list) [America/Los_Angeles]?

Australia/Perth

Step 13: Enable SSH [yes]?

yes

Step 14: Enable PTP [yes]? Note: The PTP steps appear on version 10.6 or later of the

appliance. They do not appear on version 9.6 or earlier. See description below.

Step 15: PTP Interface [eth0]?

Step 16: NTP server names [0.riverbed.pool.ntp.org,1.riverbed.pool.ntp.org,

2.riverbed.pool.ntp.org,3.riverbed.pool.ntp.org]?

The purposes of the steps in the setup wizard are as follows:

Step 0 sets the hostname (without the domain).

Steps 1 through 4 configure the IP management network. Enter

yes

in Step 1 to use DHCP

for the eth0 management port or

to use a static IP configuration, and press Enter. When

setting up an address to be provisioned by DHCP, refer to the MAC address of the

management port (eth0 or eth1) on the label on top of the appliance. For a static IP

configuration, use Step 2 to specify the IP address, Step 3 to specify the IP net mask, and

Step 4 to specify the default gateway.

Step 5 selects whether to use the second management port (eth1). Enter

yes

to enable eth1.

If eth1 is enabled, Steps 6 through 9 configure eth1 for either DHCP or a static IP

configuration.

Steps 10 and 11 configure the DNS servers (as a comma- or space-separated list) and the

domain name of the appliance. If DHCP is used for the eth0 management network

configuration, these steps are skipped (because they are configured by the DHCP server).

Cascade Shark Appliance Quick Start Guide 9

Step 12 sets the time zone of the appliance. Entering an asterisk

lists the available time

zone areas. To list the specific time zones within an area (for example, Europe), enter the

area followed by

. To specify a particular time zone, enter the full time zone including the

area (for example,

Europe/Rome

). Use

Etc/*

to specify GMT time.

Step 13 enables or disables the remote shell (SSH).

Steps 14 and 15 select and configure the use of Precision Time Protocol (PTP) in version

10.6 or later appliances.

Step 16 defines the NTP server(s) used for clock synchronization. Enter one or more NTP

server names or IP addresses, separated by commas or spaces.

At the end of the configuration, the wizard prints out a summary of the parameters. Each

step can be revisited by entering the step number. Entering an “s” saves the configuration,

and entering a “c” cancels it.

To change an answer, enter the step number to return to.

Type 's' to save changes and exit

Type 'c' to exit without saving changes

3. Once the configuration is complete, enter

to save the configuration and exit.

Note: A change to the host name, IP address, or time zone requires a reboot in order to

take effect. The wizard asks for confirmation before rebooting the appliance.

After you save the settings and exit the wizard, the appliance is accessible on the

management network. Ensure that you can ping it from another workstation on the

management network before logging out of the command line interface.

Installation Verification

Once the Cascade Shark appliance can be pinged, you can use a browser to verify that the appliance

has been successfully installed.

1. Point a browser to

https://<shark>

where <shark> is the IP address or DNS name of

the Cascade Shark appliance. This displays the web interface login page. The Shark web

interface is supported on Mozilla Firefox 24.1 ESR and Microsoft Internet Explorer 7/8

and 9. Make sure that SSL, cookies, and JavaScript are enabled in your browser.

2. Log in using the default web username and password.

Username:

admin

Password:

admin

The Cascade Shark appliance displays the Status page.

Note that the web username and password can be changed on the Settings > Users and

Groups page of the web interface.

3. For each port that you have connected, check the Link Status and Received Packets values

in the Interfaces section. Link status should be UP.

10 Cascade Shark Appliance Quick Start Guide

4. Refresh the browser page (or wait for it to auto-refresh) to confirm that the received packet

count is incrementing.

5. When you have verified that all interfaces that you have connected to packet sources are up

and that the received packets counters are incrementing, the installation is complete.

If the interfaces are not up or the packet counters are not incrementing, see the Cascade

Shark Appliance User’s Guide for troubleshooting information.

Additional Configuration

For operational configuration and use, including setting up interfaces, capture jobs, and

communication with Cascade Profiler appliances, refer to the Cascade Shark Appliance User’s Guide.

Cascade Shark Appliance Quick Start Guide 11

Contacting Riverbed

Options for contacting Riverbed include:

Internet - Find out about Riverbed products at http://www.riverbed.com.

Support - If you have problems installing, using, or replacing Riverbed products, contact

Riverbed Technical Support or your channel partner who provides support. To contact

Riverbed Technical Support, please open a trouble ticket at https://support.riverbed.com or

call 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1 415 247 7381

outside the United States.

Professional Services - Riverbed has a staff of engineers who can help you with installation,

provisioning, network redesign, project management, custom designs, consolidation project

design, and custom-coded solutions. To contact Riverbed Professional Services, go to

http://www.riverbed.com or email pro[email protected]om.

Documentation - Riverbed continually strives to improve the quality and usability of its

documentation. We appreciate any suggestions you may have about our on line documentation

or printed materials. Send documentation comments to techpubs@riverbed.com.

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