Roborock Roborock S5 Series User manual

Roborock Robotic Vacuum Cleaner Manual
Please read this manual carefully before using the product and store it properly

Safety Information
Restrictions
This product is designed for indoor floor cleaning only, do not use it outdoors (such
as on an open-ended terrace), on any surface other than the ground (such as a
sofa), or in any commercial or industrial environment
Do not use this product on elevated surfaces without barriers such as the floor of a
loft, an open-ended terrace, or on top of furniture
Do not use the product when the ambient temperature is higher than 40℃, lower
than 4℃, or if there are liquids or tacky substances on the floor
Before using the product, move wires off the ground or place them to the side to
prevent them being pulled on by the cleaner
To prevent blocking the product and to avoid damage to valuables, remove
lightweight items (such as plastic bags) and fragile objects (such as vases) from
the floor before cleaning
Children should be supervised to ensure that they do not interfere with the product
This product is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or a lack of experience and
knowledge, unless they have been given supervisor instruction concerning use
of the product by a person responsible for their safety（CB）
1

Safety Information
This product can be used by children aged age 8 years and above and persons
with reduced physical, sensory or mental capabilities or a lack of experience
and knowledge once they have been given supervision or instruction
concerning the safe use of the product and understand the hazards involved.
Children should not play with the appliance. Cleaning and maintenance should
not be carried out by children without supervision（EU）
Keep the main brush cleaning tools out of reach of children
Do not place any object (including children and pets) on the product, whether
it is in operation or not
Keep hair, loose clothing, fingers, and all parts of the body away from openings
and moving parts
Do not use the product on burning objects (such as cigarette butts)
Do not use the product on high pile carpets (product effectiveness may also be
reduced on dark carpets)
Do not use the product to clean hard or sharp objects (such as glass and nails)
Do not carry the product using the laser scanner cap, main unit cover, or collision
buffer
2

Safety Information
The product must be switched off and the plug must be removed from socket-
outlet before cleaning or maintaining the appliance
Do not use wet cloth or liquids for cleaning the product
Do not use the mopping module on carpets
Use the product according to the manual. Any loss or damage caused from
improper use will be borne by the user
Battery and Charging
WARNING
For the purposes of recharging the battery, only use the detachable supply Unit
Roborock CDZ02RR or CDZ06RR provided with this product
Do not dismantle, repair or modify the battery or charging dock
Keep the charging dock away from heat (such as heating vents)
The battery must be removed from the product before it is disposed of
The product must be disconnected from the mains supply when removing the
battery
The battery must be disposed of safely. Do not discard waste batteries. Leave them
with a professional recycling organization
Do not wipe or clean the charger prongs with wet cloth or wet hands
3

Safety Information
If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified persons in order to avoid a hazard
Make sure the product is powered off before shipment. Use of the original packaging
is advised
If to be left unused for a long period of time, fully charge the product and switch it off
before storing it in a cool, dry place. Charge it at least every three months to avoid
over discharging the battery
Table of Faults of Robotic Vacuum Cleaner
Table of Faults of Robotic Vacuum Cleaner
Item
Faults
Functions do not work
Main unit
Does not power on
Main brush, side brush, fan or main wheel issue
Charging dock
Main unit does not charge
Power cable
Charging dock has no power
4

Product Introduction
Main Unit
Cleaning On/Off
Short press to start cleaning Press
and hold to turn on or off
Circular indicator light
White: power ≥20%
Red: power ＜20%
Slow blinking: charging or launching
Red flash: fault status
Spot cleaning
Short press to start regional cleaning
Recharge
Short press to start recharging
Note:
Press any button to stop
the robotic vacuum during cleaning,
recharging, or spot cleaning
Reset WIFI
Press the spot cleaning button and
the recharge button at the same time
for 3 seconds
Open lid
LDS cover
bumper sensor
Wall sensor
Bumper
Cliff sensor
Omni-directional
wheel
Charging contact pieces
Side brush
Main wheel
Main brush
Buckle of main
brush cover
LDS *Laser distance sensor
5

Product Introduction
Dustbin
Dustbin lid
Dustbin latch
Filter
Accessories
Water tank
Damp-proof mat
WIFI indicator light
Slow blinking: Waiting to connect
Fast blinking: Connecting
Stable light: WIFI is connected
System reset button
Speaker
Air vent
Main brush cleaning tool
Mop cloth
Charging dock
Power cable
6

Installation
Connect the charging dock to the damp-
proof mat and make sure it connected
firmly.
The damp-proof mat keeps the floor dry after mopping
Place the charging dock on a level surface,
flat against a wall, plugged into a power
outlet.
More than 0.5 m
More than 0.5 m
More than 1.5 m
Leave at least 20in (50cm) either sides, and at least 60in (150cm) in front of
the charging dock
Poor placement may cause the charging dock to be dragged by the product,
causing power dropout.
The charging dock indicator light switches on when plugged into a power outlet,
and is off when the when main unit is being charged.
3 Turn on and charge the machine
Press and hold the button to turn on the main unit.
After the indicator light has been on for a moment,
place the main unit on the charging dock to charge.
The product is equipped with a high-performance lithium-ion
rechargeable battery. Keep the product charged for maximum
battery performance.
The color of the circular light
indicator refers to the amount
of remaining power
White: ≥20%
Red:＜20%
Note: The product may not switch on when power is low. Connect it to
a charging dock before switching on.
4 Connect to smartphone
The product is compatible with the Mi Home smarthome platform
and can be controlled in the Mi Home app. It supports the MIUI
system and can be linked with other Mi Home intelligent products.
Quick Setup
1 Download App
Search "Mi Home" in App store/Google play or scan the QR
code below to download and install the Mi Home app.
7

Installation
WIFI indicator light
Slow blinking: Waiting to connect
Fast blinking: Connecting
Stable: WIFI connected
Scan to download the APP
2 Add Device
Go to the "My Device" page of the Mi Home app and tap "+"
on the top right corner. Find newly added devices in the
"My Device" list
3 Reset WIFI
To Reset the WIFI to default, open the upper cover to check
the WIFI indicator status next to the reset button. Press and
hold the key and key until you hear "Reset WIFI ".
Resetting is completed when the WIFI indicator flashes
slowly. The product will enter a pending connection state.
5
Install the mopping module
1
Install the mop cloth: Wet the
.
mopping cloth and wring it until it
doesn't drip.
Slot it firmly into the water tank
2 Fill the water tank: Open the stopper, fill the tank with
water, and close the stopper
3 Install the module: Attach the module to the bottom of the main
unit following the alignment markers on the mopping module.
You will hear a click when it is installed properly
Note: For optimum mopping, first vacuum the mopping area three times.
8

Installation
6 Start cleaning
When the circular indicator light on the main unit changes from slow
blinking to stable, charging is complete. Press button or start
cleaning using the Mi Home app.
7 Remove the mopping module
When the main unit has returned to the charging dock after
cleaning, press the buckles on either side and pull out the
mopping module.
Note:
Use damp-proof mat if you put the charging dock on a wooden floor
Remove tank when charging or not in use
Operating Instruction
Main brush *Weekly cleaning is recommended
1.Turn over the machine, press the buckle and take off the cover.
2.Take out the main brush in an upwards movement and
clean the main brush bearings
3.Use the supplied cleaning tool to cut entangled hairs and
remove them
4.Install the main brush, replace the cover, and snap the buckle.
Note: Replacing the main brush every 6-12 months is
recommended to ensure effective cleaning
Main brush cover
Buckle
Main brush
Main brush bearing
9

Daily Maintenance
Instructions for routine maintenance Change of filter
Pour water into the dustbin, close the dustbin cover, shake
the dustbin, pour out the dirty water. Repeat until the filter is
clean.
Remove the filter and replace it as shown in the picture.
Water tank filter component
*Replacement every 1-3 months is recommended for effective
cleaning
1. Use your finger to remove the two filter components
2. Install new filter elements in the same locations
Note:
Wash the filter using water only. Do not use detergents
To avoid damage, do not use fingers or brushes to clean the filter
Dry the filter for at least 24 hours after washing.
10

Daily Maintenance
Main Unit Sensor
Wipe main unit sensors with a soft, dry cloth, including:
1.Four cliff sensors on the bottom
2.Wall sensor on the right
3.Charging contact points on the bottom
Cliff sensor
Omni-directional wheel
Charging contact pieces
Side brush
Omni-directional wheel
*Monthly cleaning is recommended
1. Turn over the machine and remove the omni-
directional wheel by pulling upwards
2. Clean hair and dirt off the wheel and the axle
3. Re-install the wheel tightly
Note: If rinsing with water, only replace when dry.
Wheel
Axle
Supporting frame
Charging dock
*Monthly cleaning is recommended.
Wipe connection points of the charging dock
with a soft, dry cloth.
Restore Factory Settings
Wall sensor
If the product does not function properly after resetting,
hold the button and the power button
simultaneously. You will hear “Start restoring the initial
version” voice prompt. The product will then restore to factory
settings
11

Basic Parameters
Main Unit
Item
Parameters
Size
353 350 96.5mm
Battery
Lithium-ion battery 14.4V/5200mAh
Weight
3.5kg
Wireless
Smart connect
Rated Voltage
14.4VDC
Rated Power
58W
Charging Dock
Item
Parameters
Size
151 130 98mm
Rated Power
42W
Rated Input
100-240VAC
Rated Output
20VDC 1.8A
Rated Frequency
50-60Hz
12

EU Declaration of Conformity
Hereby we:
Name of manufacturer
Beijing Roborock Technology Co.,Ltd.
Address
Floor 6, Suite 6016,6017, 6018, BuildingC, Kangjian Baosheng Plaza,
No.8 Heiquan Road, Haidian District, Beijing, P.R.C. CHINA
declare that this DoC is issued under our sole responsibility and that the product:
Product description
Robotic Vacuum Cleaner and Accessories
Type(model) designation(s)
S5 ***** (*can be 0 to 9, A to Z, a to z, "-", "_", "\", "/"
or blank, for marketing purpose.)
are in conformity and verified through testing with the provision of the following EU directives:
1.Household and similar electrical appliances-Safety-Part 1: General requirements
RED Directive 2014/53/EU
2.Household and similar electrical appliances-Safety-Part 2-2: Particular requirements for
Article 3.1 a): Safety&Health
vacuum cleaners and water suction cleaning appliance
1.
EN 60335-1:2012 + A11:2014 + AC:2014
3.COUNCIL RECOMMENDATION of 12 July 1999 on the limitation of exposure of the general
+ A13:2017
public to electromagnetic fields (0 Hz to 300 GHz)
2.
EN 60335-2-2:2010 + A11:2012 + A1:2013
4.Assessment of electronic and electrical equipment related to human exposure restrictions
3.
1999/519/EC
for electromagnetic fields (0 Hz - 300 GHz)
4.
EN 62311:2008
5.Measurement methods for electromagnetic fields of household appliance and similar
5.
EN 62233:2008
apparatus with regard to human exposure
13

EU Declaration of Conformity
1.Electromagnetic Compatibility (EMC) standard for radio equipment and services;
Part 1: Common technical requirements; Harmonized Standard covering the essential
requirements of article 3.1(b) of Directive 2014/53/EU and the essential requirements of
RED Directive 2014/53/EU
article 6 of Directive 2014/30/EU
2.Electromagnetic Compatibility (EMC) standard for radio equipment and services;
Article 3.1 b): EMC
Part 17: Specific conditions for Broadband Data Transmission Systems; Harmonized
1. Draft EN 301 489-1 V2.2.0
Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU
2. Draft EN 301 489-17 V3.2.0
3.Electromagnetic Compatibility-Requirements for household appliances, electric tools
3. EN 55014-1:2017
and similar apparatus Part 1: Emission
4. EN 55014-2: 2015
4.Electromagnetic compatibility –Requirements for household appliances, electric tools
5. EN 61000-3-2: 2014
and similar apparatus Part 2: Immunity –Product family standard
6. EN 61000-3-3: 2013
5.Electromagnetic compatibility (EMC) - Part 3-2: Limits - Limits for harmonic current
emissions (equipment input current ≤ 16 A per phase).
6.Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes,
voltage fluctuations and flicker in public low-voltage supply systems, for equipment with
rated current ≤ 16 A per phase and not subject to conditional connection.
RED Directive 2014/53/EU
Wideband transmission systems; Data transmission equipment operating in the 2,4 GHz
Article 3.2: Radio Spectrum
ISM band and using wide band modulation techniques; Harmonized Standard covering
EN 300 328 V2.1.1
the essential requirements of article 3.2 of Directive 2014/53/EU
ROHS Directive 2011/65/EU
Technical documentation for the assessment of electrical and electronic products with
EN50581:2012
respect to the restriction of hazardous substances
Product description
Charging dock and Accessories
Type(model) designation(s)
Charging dock, models: CDZ02RR or CDZ06RR.
are in conformity and verified through testing with the provision of the following EU directives:
14

EU Declaration of Conformity
Low Voltage Directive 2014/35/EU
1.Household and similar electrical appliances-Safety-Part 1: General requirements
2.Household and similar electrical appliances-Safety-Part 2-29: Particular requirements
1. EN 60335-1:2012 + A11:2014
for battery chargers
2. EN 60335-2-29:2004 + A2:2009
3.Measurement methods for electromagnetic fields of household appliance and similar
3. EN 62233:2008
apparatus with regard to human exposure
EMC Directive 2014/30/EU
1.Electromagnetic Compatibility-Requirements for household appliances, electric tools
and similar apparatus Part 1: Emission
1. EN 55014-1:2017
2.Electromagnetic compatibility –Requirements for household appliances, electric tools
2. EN 55014-2: 2015
and similar apparatus Part 2: Immunity –Product family standard
3. EN 61000-3-2: 2014
3.Electromagnetic compatibility (EMC) - Part 3-2: Limits - Limits for harmonic current
4. EN 61000-3-3: 2013
emissions (equipment input current ≤ 16 A per phase).
4.Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes,
voltage fluctuations and flicker in public low-voltage supply systems, for equipment with
rated current ≤ 16 A per phase
ROHS Directive 2011/65/EU
Technical documentation for the assessment of electrical and electronic products with
EN50581:2012
respect to the restriction of hazardous substances
Person responsible for making this declaration:
Printed name: Rui Shen
Position/Title: Quality Director
Signature:
Date of issue: Jun 14, 2018
15

WEEE Information
Correct Disposal of this product. This marking indicates that this product should not be
disposed with other household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material resources. To return your used device, please
use the return and collection systems or contact the retailer where the product was
purchased. They can take this product for environmental safe recycling.
Korrekte Entsorgung dieses Produkts Innerhalb der EU weist dieses Symbol darauf
hin, dass dieses Produkt nicht über den Hausmüll entsorgt werden darf. Altgeräte
enthalten wertvolle recyclingfähige Materialien, die einer Wiederverwertung
zugeführt werden sollten und um der Umwelt bzw. der menschlichen Gesundheit
nicht durch unkontrollierte Müllbeseitigung zu schaden. Bitte entsorgen Sie
Altgeräte deshalb über geeignete Sammelsysteme oder senden Sie das Gerät zur
Entsorgung an die Stelle, bei der Sie es gekauft haben. Diese wird dann das Gerät
der stofflichen Verwertung zuführen.
16

Warranty Information
Warranty Information
The seller provides a warranty in accordance with the legislation of the customer's
country of residence, with a minimum of 1 year, starting from the date on which the
appliance is sold to the end user.
The warranty only covers defects in material or workmanship.
Repairs under warranty may only be carried out by an authorized service centre. When making
a claim under the warranty, the original bill of purchase (with purchase date) must be submitted.
The warranty will not apply in cases of:
Normal wear and tear
Incorrect use, e.g. overloading of the appliance, use of non-approved accessories Use of
force, damage caused by external influences Damage caused by non-observance of the
user manual, e.g. connection to an unsuitable mains supply or non-compliance with the
installation instructions Partially or completely dismantled appliances
Laser Safety
The laser distance sensor of this product meets the standards for Class I Laser
Products in IEC 60825-1:2014 and will not generate hazardous laser radiation
17

Robotic Vacuum Cleaner
Manufacturer: Beijing Roborock Technology Co., Ltd.
Product Model: S5 *****（*can be 0 to 9, A to Z, a to z, "-", "_", "\", "/" or blank, for marketing purpose.)
Address of Manufacturer: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng
Plaza, No. 8 Heiquan Road, Haidian District, Beijing, P.R. CHINA
For more product information, please visit our website: www.roborock.com
For after-sales support, please email our after-sales service team:
US/Non-Europe Support: [e-mail]
Europe Support: [e-mail]