ROHO SOFFLEX series User manual

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shape fitting technology
®
ROHO® SOFFLEX®Cushion
Operation Manual

ROHO, Inc. has a policy of continual product improvement and reserves the right to amend this document.
A current version of this document is available at www.roho.com.
Manufactured by ROHO, Inc.
100 North Florida Avenue, Belleville, Illinois 62221-5429, www.roho.com.
U.S.A.: 800-851-3449 • Fax: [phone] • e-mail: [email protected]
Outside the U.S.A.: 618-277-9150 • Fax: [phone] • e-mail: [email protected]
© 2013, 2015 ROHO, Inc.
The following are trademarks and registered trademarks of ROHO, Inc.: ROHO®, SOFFLEX®, and shape fitting
technology®.
Products in this manual may be covered by one or more U.S. and foreign patents and trademarks. For further
details, please refer to www.roho.com.
Intended Use 2
Warnings and Cautions 2-3
Parts Detail 3
Product Specifications 4
Cushion Placement and Adjustment 5-6
Cover Replacement and Removal 7
Troubleshooting 7
Cleaning and Disinfecting 8
Disposal 9
Contact Information 9
Return Policy 9
Limited Warranty 9
Español 10
Français 19
Deutsch 28
Italiano 37
Nederlands 46
Dansk 55
Svenska 64
Norsk 73
Suomi 82
Português 91
Table of Contents

2
Warnings
• Inspect skin before and after product use. Any redness, bruising, or darkened
area (when compared to normal skin) may indicate the beginning of soft tissue
breakdown and needs to be addressed. STOP USE if any discoloration does
NOT disappear within 30 minutes after transferring from the product. Consult a
healthcare professional immediately.
• Check inflation frequently, at least once a day!
• DO NOT use an under-inflated or over-inflated cushion. Doing so reduces or
eliminates the cushion’s benefits, increasing risk to the skin and other soft tissue.
If your cushion does not appear to be holding air, see TROUBLESHOOTING. If your
cushion is still not holding air, contact your clinical caregiver, distributor, or ROHO,
Inc. immediately.
• DO NOT use your cushion on top of, or in conjunction with, any other products or
materials, unless otherwise indicated to do so in this manual. Doing so may cause
the individual to become unstable and vulnerable to falling. If your cushion feels
unstable, see TROUBLESHOOTING or consult with your clinician for proper usage.
• The cushioning device and the cover MUST be compatible sizes and MUST be used
as directed in this manual. IF THEY ARE NOT, the benefits provided by the cushion
may be reduced or eliminated, increasing the risk to skin or other soft tissue and
increasing the risk of falls.
• DO NOT place any obstructions (except for a ROHO provided cushion cover) between
the individual and the cushion. Doing so may reduce product effectiveness. Consult
with your clinician for proper usage.
• DO NOT use your cushion as a water flotation device (e.g., a Life Preserver). The
cushion will NOT support you in water.
Intended Use
The ROHO®SOFFLEX®Cushion (SOFFLEX Cushion) is an adjustable, air-filled, segmented-
design wheelchair support surface and is intended to conform to an individual’s seated
shape to provide skin/soft tissue protection. There is a weight limit of 300 lbs./136 kg., and
the cushion must be properly sized to the individual.
ROHO, Inc. recommends evaluation by a clinician who is experienced in seating, positioning
and mobility: 1) to determine whether the cushion is appropriate for the individual; and 2)
to determine whether a solid seat platform is recommended if using the cushion on a sling-
seat wheelchair.
ROHO medical products are intended to be part of an overall care regimen. ROHO, Inc.
recommends that a clinician make product recommendations based upon an evaluation of
the individual’s medical and therapeutic needs and overall condition.

3
Parts Detail
To order replacement parts: In the U.S.A., contact the ROHO Customer Care Department,
call your product provider or visit The ROHO Store at www.therohostore.com. Outside the
U.S.A., contact your country’s ROHO distributor.
• Keep your cushion away from sharp objects.
• DO NOT expose your cushion to high heat, open flames or hot ashes.
• Changes in altitude may require adjustment to your cushion.
• A cushion that has been in temperatures < 32°F/0°C may exhibit unusual stiffness. See
TROUBLESHOOTING.
• DO NOT use the inflation valve as a handle for carrying or pulling your cushion.
• Using a pump, cover, or repair kit, other than those provided by ROHO, Inc., may void your
product warranty.
• Prolonged exposure to ozone may degrade some of the materials used in the manufacture of
this product, affect the performance of this product, and void the product warranty.
Cautions
Package Contents:
Cushion
Repair Kit Operation
Manual
Product Registration
Card
Hand Pump
Cover
Inflation Valve
Product
Registration Card

4
Sizing Table:
Item # Width (A) x Depth (B)
in. cm
SFLX1616C 16.25 x 16.25 41.5 x 41.5
SFLX1618C 16.25 x 18.25 41.5 x 46.5
SFLX1717C 17.25 x 17.25 44.0 x 44.0
SFLX1816C 18.25 x 16.25 46.5 x 41.5
SFLX1818C 18.25 x 18.25 46.5 x 46.5
SFLX2018C 20.25 x 18.25 51.5 x 46.5
For information about additional sizes: In the U.S.A., contact the ROHO Customer Care
Department or call your product provider. Outside the U.S.A., contact your country’s ROHO
distributor.
Average cushion weight = 0.75 lbs. (0.3 kg) based on a SFLX1816C cushion
*NOTE: All measurements are approximate.
Product Specifications*
Materials:
Cushion: Polyurethane with nickel-plated brass inflation valve.
Cover: Two-way stretch top, spacer fabric sides with a zipper, and a non-skid bottom with
hook and loop fasteners to help secure the cushion in the chair. Refer to the care label
attached to your cover for material content.
SOFFLEX Cushion complies with CAL 117, EN-1021-1 and EN-1021-2, EN-597-1 and
EN-597-2 flammability requirements.
Notes:
Cell Height Range: 2.50 in. - 3.00 in. (6.5 cm - 7.5 cm)
Width (A) and Depth (B):
• Measured edge to edge
• Includes a 0.25 in. (1.0 cm) perimeter
A
B

5
Turn the inflation valve counterclockwise
to open.
Cushion Placement and Adjustment
Slide the pump’s rubber nozzle over the
valve.
Inflate the cushion until it begins to
slightly arch upward.
Place the cushion on the wheelchair with
the cells right side up and the inflation
valve in the front, left corner.
Pinch the pump's nozzle and turn the
inflation valve clockwise to close.
Remove the pump.
4
1
FRONT
2
FRONT
3
FRONT

6
The individual should sit in the wheelchair in
their normal sitting position.
Confirm that the cushion is centered
underneath the individual and properly
sized to the individual and the wheelchair.
Turn valve clockwise to close.
Cushion Placement and Adjustment, Continued
Slide your hand between the cushion’s
surface and the individual's bottom.
Lift the individual's leg slightly and feel for
their lowest bony prominence.
Lower their leg to a sitting position.
Turn valve counterclockwise to let air
out, while keeping your hand under the
individual's lowest bony prominence.
Release air until you can barely move your
finger tips.
INFLATION: The cushion is most
effective when there is 0.5 in. to
1.0 in. (1.5 cm to 2.5 cm) of air
between the individual's lowest bony
prominence and the seating surface.
7
FRONT
5
BACK
6
BACK
FRONT

7
Cover Replacement and Removal
Not Holding Air: Inflate cushion. Confirm that the valve is completely closed (turn valve
clockwise). Look for holes. If large holes or leaks are found, see LIMITED WARRANTY. If very
small holes or no holes are visible, follow the instructions in the Repair Kit provided with
your product.
Uncomfortable/Unstable: Confirm that:
• the cushion is not over-inflated, see ADJUSTMENT.
• the cells and the top of the cover are facing up.
• the cushion is centered underneath the individual.
• the cushion is properly sized to the individual and the wheelchair.
Allow the user to sit on the cushion for at least one hour to get use to the texture of the
product’s surface and immersion into the air cells.
Cushion Slides On Wheelchair: Make sure the non-skid bottom of the cushion cover is
facing down. Refer to the directional labels on the cushion and the cover.
Cushion is Stiff: Allow the cushion to warm to room temperature. Open the corner valve.
Roll up the cushion and unroll it until the polyurethane is soft and pliable again. Repeat
ADJUSTMENT instructions before using.
Troubleshooting
While a cover is not required, a cover is included with every SOFFLEX Cushion to help prevent the
cushion cells from protruding beyond the wheelchair seat and to aid in slide board transfers.
When properly fitted, the cushion will lie flat on the chair (non-skid material on the bottom)
with all cells covered and all four corners of the cushion base showing.
To Replace the Cover:
1
2
To Remove the Cover:
• When possible, use the hook or loop fasteners to further secure the cover to the seating
surface.
• Inspect the cover for damage and replace if necessary.
The seated figure shows
standard orientation.
1 2

8
Cleaning and disinfecting are separate processes. Cleaning must precede disinfection. NOTE: Before
use by a different individual, clean, disinfect, and check product for proper functioning.
Cleaning and Disinfecting
WARNING: If using bleach, follow safety guidelines on bleach container.
CAUTION:
DO NOT:
• use abrasives such as steel wool or scouring pads.
• use cleaning products containing petroleum or organic solvents such as acetone, toluene, Methyl
Ethyl Ketone (MEK), naphtha, dry cleaning fluids, adhesive removers.
• use caustic, automatic dishwasher detergents.
• allow water or cleaning solution to enter the product.
• expose the product to ozone gas or ultraviolet light cleaning methods.
Cover Care: Before cleaning and disinfecting, remove hook fastener pieces from bottom of cover and
turn cover inside out. Wash with like colors.
To Clean the Cover: Machine wash in warm water (40°C) with mild detergent,
gentle cycle, or wipe clean with neutral detergent and warm water. Tumble dry
low.
To Disinfect the Cover: Hand wash in warm water using
1 part household liquid bleach per 9 parts water. Rinse
thoroughly. Cover can also be machine washed in hot water
(60°C), gentle cycle, to disinfect. Tumble dry low.
To Clean the Cushion by Hand: Hand wash in warm (40°C) water. Use
mild liquid hand soap, hand dishwashing liquid, laundry detergent, or
multipurpose detergent that is used for general cleaning. Use a soft,
plastic bristle brush, sponge, or washcloth to gently scrub all cushion surfaces. Rinse with clean
water. Air dry. DO NOT machine dry. DO NOT expose to direct sunlight.
To Disinfect the Cushion by Hand: Repeat cleaning
instructions using 1 part household liquid bleach per 9 parts
water. DO NOT autoclave.
Or
To Disinfect the Cushion by Machine: Deflate the cushion by opening
the valve and rolling up the cushion, starting from the corner opposite
of the valve. When the cushion is deflated, close the valve. Place the
cushion in the washing bag. Close the washing bag. Machine wash in
hot (60°C) water or use the sanitize cycle. Machine settings: Use mild detergent, gentle cycle with no
spin. Air Dry. DO NOT machine dry. DO NOT expose to direct sunlight. DO NOT autoclave.
To Sterilize the Cushion: Follow Cleaning and Disinfection guidelines. ROHO products are
not packaged in a sterile condition nor are they intended or required to be sterilized prior to
usage. High temperatures accelerate aging and may cause damage to the product assembly. If
institution protocol demands sterilization, open the valve and use the lowest temperature possible
for the shortest time possible. Gas sterilization is preferable to steam autoclave, but neither is
recommended. In any process using pressure, ensure all valves are open to prevent damage to the
product. ROHO, Inc. highly discourages sterilization methods using temperatures greater than 160°F
(71°C) for polyurethane products.
40C
60C
1:9
40C or
+
40C
or
1:9
+
40C
60C

9
Limited Warranty
What is covered? ROHO, Inc. covers any defects in materials or workmanship of the product.
For how long? 18 months from the date the product was originally purchased, with the exception of
the cover, which has a 6-month Limited Warranty.
What is not covered? A product that has been misused, damaged by an accident, or damaged
from "an act of Nature", e.g., flood, tornado, earthquake, fire. Any substitutions of supplied product
accessories or modification to the product will void the warranty.
What the customer must do. Within the U.S.A., the customer must contact the ROHO, Inc.
Warranty Service Department. NOTE: Any items sent to ROHO, Inc. without prior authorization
will not be returned to the customer. Outside the U.S.A., contact your country's ROHO
distributor.
Questions? See CONTACT INFORMATION.
Disclaimer. Any implied warranties, including the MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE are limited to the same time period of the product types referenced above
in the "For how long?" section and any action for a breach of such warranties or any express
warranties herein must be commenced within that time. ROHO, Inc. shall not be responsible for
any incidental or consequential damages with respect to economic loss to property, whether as a
result of a breach of express or implied warranties or otherwise.
Your Rights and the Effect of this Warranty upon Them. This warranty restricts the duration
of all implied warranties as noted above and limits or excludes recovery for incidental or
consequential damages. Some jurisdictions do not allow limitations on how long implied
warranties will last and some jurisdictions do not allow the exclusion or limitation of
consequential or incidental damages, so those provisions may not apply to you. While this
warranty gives you specific legal rights, you may also have other rights which vary from
jurisdiction to jurisdiction.
Disposal:
When properly used and disposed of, the components of the products in this manual are associated
with no known environmental hazards. Dispose of the product and/or components in accordance
with the applicable regulations in your jurisdiction. DO NOT INCINERATE.
Contact Information:
In the U.S.A:
ROHO Warranty Service and Customer Care:
Phone: [phone]
Fax: [phone]
Warranty Service: [email protected]
Customer Care: [email protected]
NOTE: If directed to return any items, please send to:
ROHO, Inc.
1501 South 74th Street
Belleville, IL 62223
Outside the U.S.A.:
ROHO International:
[email protected]
Phone: [phone]
Fax: [phone]
Or visit www.roho.com for a list of
ROHO International distributors
Return Policy:
All products returned must be new and unused, require prior authorization from ROHO Inc., and are
subject to a restocking fee. Before returning your product: In the U.S.A., contact our Warranty Service
Department. Outside of the U.S.A., contact your country’s ROHO distributor.

Mailing/Shipping Address:
1501 South 74th Street, Belleville, IL 62223-5900, USA
Administrative Offices:
100 North Florida Avenue, Belleville, IL 62221-5429, USA
U.S.: 800-851-3449 • Fax [phone]
Outside U.S.: 618-277-9150 • Fax [phone]
www.roho.com
T20214
Revision: 02/02/15
Print Date: Qty: