Roland VersaStudio BN-20 User manual

Ink Switching Method
To ensure correct and safe usage with a full understanding of this product's performance, please be sure to read through
this manual completely and store it in a safe location.
Unauthorized copying or transferral, in whole or in part, of this manual is prohibited.
The contents of this operation manual and the specications of this product are subject to change without notice.

The operation manual and the product have been prepared and tested as much as possible. If you nd any misprints or errors,
please inform us.
Roland DG Corp. assumes no responsibility for any direct or indirect loss or damage that may occur through use of this
product, regardless of any failure to perform on the part of this product.

Roland DG Corp. assumes no responsibility for any direct or indirect loss or damage that may occur with respect to any article made
using this product.
About this Manual
This manual explains how to switch the ink being used from ECO-SOL MAX ink (hereinafter called MAX ink) to ECO-SOL MAX 3
ink (hereinafter called MAX 3 ink).*
To prevent the ink from mixing, perform operations according to the procedures given in this manual.
* The colors that can be switched to MAX 3 ink are cyan, magenta, yellow, and black. Colors with MAX 3 ink are dierent
than with
MAX ink .
* For white and metallic silver, use
ECO-SOL MAX 2 ink (hereinafter called MAX 2 ink) . Colors with MAX 2 ink are dierent than
with
MAX ink .
ECO-SOL MAX ECO-SOL MAX3

2
ECO-SOL MAX 3 Ink Switching Method
Contents
Contents......................................................................................................................................2
Introduction .................................................................................................................................3
Overall Flow..................................................................................................................................................................................... 3
Preparation before Operations....................................................................................................4
STEP 1: Checking the Package Contents............................................................................................................................... 4
STEP 2: Checking the Necessary Files..................................................................................................................................... 4
STEP 3: Writing a Memo with the VersaWorks Settings ................................................................................................... 4
Switching the Ink .........................................................................................................................5
STEP 1: Updating the BN-20 Driver ......................................................................................................................................... 5
STEP 2: Updating the Utility.....................................................................................................................................................10
STEP 3: Updating the Printer Unit Firmware......................................................................................................................10
STEP 4: Ink Path Cleaning .........................................................................................................................................................11
STEP 5: Cleaning of the Periphery of the Print Heads (Manual Cleaning)...............................................................12
STEP 6: Replacing the Wiper and Felt Wiper......................................................................................................................13
STEP 7: Filling the Printer with New Ink...............................................................................................................................14
STEP 8: Bidirectional Printing Correction............................................................................................................................14
STEP 9: Correcting Misalignment of the Printing and Cutting Positions.................................................................14
STEP 10: Updating VersaWorks...............................................................................................................................................15
Important: Changes and Precautions after Switching the Ink ...................................................19
Change: When to Perform Manual Cleaning.....................................................................................................................19
Daily Precautions.........................................................................................................................................................................20
When Not in Use for a Prolonged Period, Precaution 1.................................................................................................20
When Not in Use for a Prolonged Period, Precaution 2.................................................................................................20
When Operations Are Interrupted .............................................................................................22
Actions When the Cleaning/Wiper Replacement Operation Is Interrupted ..........................................................22
Appendix ...................................................................................................................................23
When Driver Installation Is Impossible ................................................................................................................................23
In this operation manual, excluding the case where "Roland VersaWorks" is shown on the computer screen, "Roland VersaWorks"
is written as "VersaWorks."
Company names and product names are trademarks or registered trademarks of their respective holders.
Copyright © 2015-2016 Roland DG Corporation http://www.rolanddg.com/

3
ECO-SOL MAX 3 Ink Switching Method
Introduction
Overall Flow
Preparation before Operations
STEP 1: Checking the Package Contents (P. 4)
STEP 2: Checking the Necessary Files (P. 4)
STEP 3: Writing a Memo with the VersaWorks Settings (P. 4)
Switching the Ink
STEP 1: Updating the BN-20 Driver (P. 5)
STEP 2: Updating the Utility (P. 10)
STEP 3: Updating the Printer Unit Firmware (P. 10)
STEP 4: Ink Path Cleaning (P. 11)
STEP 5: Cleaning of the Periphery of the Print Heads (Manual Cleaning) (P. 12)
STEP 6: Replacing the Wiper and Felt Wiper (P. 13)
STEP 7: Filling the Printer with New Ink (P. 14)
STEP 8: Bidirectional Printing Correction (P. 14)
STEP 9: Correcting Misalignment of the Printing and Cutting Positions (P. 14)
STEP 10: Updating VersaWorks (P. 15)
Changes and Precautions
Important: Changes and Precautions after Switching the Ink (P. 19)

4
ECO-SOL MAX 3 Ink Switching Method
Preparation before Operations
STEP 1: Checking the Package Contents
This kit contains the following items. Make sure they are all present and accounted for.
Items used during ink switching
Cleaning sticks Tweezers (1) Gloves (1 set) Wiper (1)
Felt wiper (1) Drain cartridge (1)
Items used after ink switching (not used during ink switching)
Cleaning liquid (1)
(dedicated for use with MAX
3 ink)
STEP 2: Checking the Necessary Files
The les downloaded from http://www.rolanddg.com/ecosolmax3/ are necessary for the operations in this manual. Check
that the following les are present.
BN-20 driver
(In the "Driver" folder)
SETUP.EXE, SETUP64.EXE
* Found in a folder for the OS such as "WIN8X64."
Utility updater
(In the "Utility" folder) Updater.exe
Ink switching tool
(In the "BN-20 MAX3 Ink Conversion Tool" folder) BN-20_MAXtoMAX3.exe
Firmware
(In the "Firmware" folder) BN20Firm250.exe
VersaWorks updater
(In the "Roland VersaWorks local updater" folder) LocalUpdater.exe (Ver. 5.5.0 or later)
If the above les are not present, download them from the following URL.
http://www.rolanddg.com/ecosolmax3
STEP 3: Writing a Memo with the VersaWorks Settings
Important
As the nal step when you switch the ink, update VersaWorks to a version that supports MAX 3 ink. After the update, because
the printer that has been switched to MAX 3 ink will be connected as a new printer, the previous job data and settings will be
deleted. Before switching to MAX 3 ink, write down the IP address and the settings of the connected printer such as "Quality."

5
ECO-SOL MAX 3 Ink Switching Method
Switching the Ink
STEP 1: Updating the BN-20 Driver
1. Uninstall the current BN-20 driver.

Log on to Windows as the "Administrator" or a member of the "Administrators" group.

Turn off the printer unit by switching off the sub power followed by the main power.

Disconnect the connector cable between the computer and the printer.

Windows 8/8.1
Display the desktop.
Point to the lower-right corner of the screen to display the charms, and then click [Settings].
Click [Control Panel], and then click [Uninstall a program].
Windows Vista/7
From the [Start] menu, click [Control Panel], and then click [Uninstall a program].
Windows XP
From the [Start] menu, click [Control Panel], and then click [Add or Remove Programs].

Switching the Ink
6
ECO-SOL MAX 3 Ink Switching Method

Windows Vista/7/8/8.1
Select [Roland BN DRIVER [BN-20]], and then click [Uninstall].
Windows XP
Select [Roland BN DRIVER [BN-20]], and then click [Remove].

If a deletion conrmation message appears, click [Yes].
If a [User Account Control] window appears, click [Yes].

From the downloaded "Driver" folder, open the folder that matches the OS you are using.
Folder name
Windows 8/8.1 (64-bit) WIN8X64
Windows 8/8.1 (32-bit) WIN8X86
Windows 7 (64-bit) WIN7X64
Windows 7 (32-bit) WIN7X86
Windows Vista (64-bit) WINVISTAX64
Windows Vista (32-bit) WINVISTAX86
Windows XP (64-bit) WINXPX64
Windows XP (32-bit) WINXPX86
* If you select the wrong folder, you will not be able to install the driver correctly.

Double-click "SETUP64.exe" (64-bit version) or "SETUP.exe" (32-bit version).
If a [User Account Control] window appears, click [Yes].

Switching the Ink
7
ECO-SOL MAX 3 Ink Switching Method

Select [Uninstall].
Check that "Roland BN-20" is displayed
under [Model], and then click [Start].

If a window prompting you to restart the computer appears, click [Yes].
Restarting the computer nishes the driver uninstallation procedure.
2. Install the new BN-20 driver.

From the downloaded "Driver" folder, open the folder that matches the OS you are using.

Double-click "SETUP64.exe" (64-bit version) or "SETUP.exe" (32-bit version).
If a [User Account Control] window appears, click [Yes].

• [Install]
• [Model]: "Roland BN-20"
• [Port]: "USB"
Select the above options, and then click
[Start].
The BN-20 driver installation starts.
Follow the on-screen instructions to proceed with
the installation.
Windows 8/8.1
When the screen shown in the gure is displayed,
click [Install].

Switching the Ink
8
ECO-SOL MAX 3 Ink Switching Method
Windows Vista/7
When the screen shown in the gure is displayed,
click [Install this driver software anyway].
Windows XP
When the screen shown in the gure is displayed,
click [Continue Anyway].

Turn on the printer unit by switching on the sub power followed by the main power.

Connect the printer to the computer using
the USB cable.
For the USB cable, use the included cable.
Do not use a USB hub.
Windows Vista/7/8/8.1
The driver will be installed automatically. Proceed to the next procedure.
Windows XP
Select "No, not this time" and then
click [Next].

Switching the Ink
9
ECO-SOL MAX 3 Ink Switching Method
Select "Install the software automati-
cally" and then click [Next].
Click [Finish].
If the following window is displayed during installation
Click [Continue Anyway].
Remove the Roland Software
Package DVD-ROM from the
computer, and then click
[Back] to redo the process
from the previous screen.

Switching the Ink
10
ECO-SOL MAX 3 Ink Switching Method
STEP 2: Updating the Utility
Procedure

Right-click (the utility icon) in the task tray, and then click [Exit].
This exits the utility.

Double-click the downloaded BN-20 Utility [Updater.exe] le.

Click [Next].
Updating starts. Follow the on-screen instructions
to proceed with the update.

Click [Finish].
This completes the driver and utility updates. Pro-
ceed to the next procedure.
STEP 3: Updating the Printer Unit Firmware
Use the le that you have downloaded to update the rmware of the printer unit to a version that supports MAX 3
ink. For the update method, refer to "BN_Readme.pdf," the le that you downloaded at the same time as the rmware.

Switching the Ink
11
ECO-SOL MAX 3 Ink Switching Method
STEP 4: Ink Path Cleaning
Procedure

Double-click [BN-20_MAXtoMAX3.exe] in the "Driver" folder that you have downloaded.

Click [Ink changeover].

Carefully read the information on the
screen, and then click [Next].
Next, follow the on-screen instructions to proceed
with the operations.
CAUTION Before you remove the drain cartridge, wait for a message to be displayed in the utility.
Failing to follow this procedure may cause discharged uid to ow out of the machine and
spill, soiling your hands or the oor.
WARNING Never place the drain cartridge or ink near an open ame.
Doing so may cause a re.
CAUTION Do not open the lid on the drain cartridge.
Any spillage or vapor leakage may cause a re, odor, or physical distress.
Dispose of discharged uid properly, in accordance with the laws in effect in your locale.
Discharged uid contains toxic ingredients. Never attempt to incinerate discharged uid or discard it with ordinary trash.
Also, do not dispose of it in sewer systems, rivers, or streams. Doing so may have an adverse impact on the environment.
If you do not know how to insert dummy cartridges,
refer to the video "BN_Dummy Cartridge.wmv"
in the "Instructional Videos" folder that you have
downloaded.

Switching the Ink
12
ECO-SOL MAX 3 Ink Switching Method
STEP 5: Cleaning of the Periphery of the Print Heads (Manual Cleaning)
CAUTION Be sure to perform operations as specied by the instructions, and never touch any
area not specied in the instructions.
Failure to observe these instructions may cause the machine to move suddenly, resulting
in injury.
Procedure

Put on the pair of gloves (included).

Follow the on-screen instructions to clean
the area around the print heads.
Thoroughly read the explanation on the screen, and
then perform the cleaning carefully.When you have
nished cleaning the indicated area, click [Next] to
proceed to the next procedure.
When the screen shown on the left is displayed,
the cleaning of the area around the print heads is
nished. Proceed to the next procedure.
Important notes on this procedure
Before attempting this operation, remove any media.
To prevent the print heads from drying out, nish this procedure in 30 minutes or less. A warning beep sounds after
30 minutes.
Never use any implements other than the included cleaning sticks. Cotton swabs or other lint-producing items may dam-
age the print heads. If you use up the cleaning sticks, purchase new ones from your authorized Roland DG Corp. dealer.
Use one cleaning stick per cleaning session, and then discard the stick after use. Reusing cleaning sticks may reduce
the printing quality.
Do not put a cleaning stick that has been used for cleaning into the cleaning liquid. Doing so will deteriorate the
cleaning liquid.
Never rub the nozzle surface of the print heads.
Stroke the sponges very gently, applying as little pressure as possible. Never rub, scrape, or crush them.
During cleaning, use the cleaning liquid that you have
been using since before switching the ink. Use the
cleaning liquid included with the switching kit only
after you have switched the ink.

Switching the Ink
13
ECO-SOL MAX 3 Ink Switching Method
STEP 6: Replacing the Wiper and Felt Wiper
CAUTION Be sure to perform operations as specied by the instructions, and never touch any
area not specied in the instructions.
Failure to observe these instructions may cause the machine to move suddenly, resulting
in injury.
Procedure

Follow the on-screen instructions to re-
place the wiper.

Follow the on-screen instructions to re-
place
the felt wiper.
This completes the replacement of the wiper and felt wiper. Proceed to the next procedure.

Switching the Ink
14
ECO-SOL MAX 3 Ink Switching Method
STEP 7: Filling the Printer with New Ink
Procedure

Before you insert the new ink cartridge
for each color, gently shake the cartridge.

Follow the on-screen instructions to set
in place new ink cartridges.
For white and metallic silver, continue using MAX
2 ink cartridges. For all other colors, use MAX 3 ink
cartridges.
• Cyan (C)
• Magenta (M)
• Yellow (Y)
• Black (K)
Use MAX 3 ink.
• White (WH)
• Metallic silver (MT) Use MAX 2 ink.
This completes the procedure for lling the printer with new ink. Proceed to the next procedure.
STEP 8: Bidirectional Printing Correction
Refer to the user's manual of the printer you are using to perform the bidirectional printing correction.
Title in contents
STEP 2: Bidirectional Adjustment
When you are nished, proceed to the next procedure.
STEP 9: Correcting Misalignment of the Printing and Cutting Positions
Refer to the user's manual of the printer you are using to correct misalignment of the printing and cutting positions.
Title in contents
Adjusting printing & cutting
Crop Cut Adjustment
When you are nished, proceed to the next procedure.

Switching the Ink
15
ECO-SOL MAX 3 Ink Switching Method
STEP 10: Updating VersaWorks
1. Update VersaWorks.

Refer to http://www.rolanddg.com/ecosolmax3/ and update VersaWorks to a version that supports
MAX 3 ink.

If VersaWorks is running, exit it.
When only a printer that has been switched to MAX 3 ink is connected to VersaWorks
2. Initialize VersaWorks.

Windows 8.1
Click on the [Start] screen.
Click [Initialize Application] for Roland VersaWorks.
Windows 8
Right-click in the [Start] screen.
Click [All apps].
Click [Initialize Application] for Roland VersaWorks.
Windows Vista/7
Click the [Start] ( ) menu.
Click [All Programs] (or [Programs]) > [Roland VersaWorks] > [Initialize Application].

When the screen shown in the gure is
displayed, click [Yes].
From this point, the procedure differs depending on the type of printer that is connected
to VersaWorks.
When only a printer that has been switched to MAX 3 ink is connected to VersaWorks (P. 15 )
InitializeVersaWorks, and then reconnect the printer to it as a new printer. All the information will be deleted
due to the initialization. We recommend that you write down the IP address of the printer that you will
reconnect and the settings of the VersaWorks application that you want to continue to use.
When a printer that does not use MAX 3 ink is connected to VersaWorks (P. 17 )
Leave the printer that does not use MAX 3 ink connected (leave the information set in VersaWorks). Only
reconnect the printer that has been switched to MAX 3 ink as a new printer. All the information of the newly
reconnected printer is deleted (the information of the printer that does not use MAX 3 ink remains), so we
recommend that you write down the IP address of the printer that has been switched to MAX 3 ink and the
settings of the VersaWorks application that you want to continue to use.

Switching the Ink
16
ECO-SOL MAX 3 Ink Switching Method
3. Reconnect a printer that has been switched to MAX 3 ink to VersaWorks.

Start VersaWorks.
The [Printer Settings] screen will appear.

Set [IP Address] to the IP address of the printer that has been switched to MAX 3 ink.

Click [Verify].

Check that [Ink Type] is the MAX 3 ink.
This indicates that you have successfully reconnect-
ed to a printer that has been switched to MAX 3 ink.

Click [Apply].
The printer that has been switched to MAX 3 ink is
displayed under [Printer List].

If there are multiple printers that have been switched to MAX 3 ink, click .
Repeat steps

,

,

, and

to reconnect to these printers that have been switched to MAX 3 ink.

Click [OK].
This completes the operations to switch to MAX 3 ink.

Switching the Ink
17
ECO-SOL MAX 3 Ink Switching Method
When a printer that does not use MAX 3 ink is connected to VersaWorks
2. Temporarily delete the printer that has been switched to MAX 3 ink from VersaWorks.

Start VersaWorks.

When the screen shown in the gure is
displayed, click [OK].
The [Printer Settings] screen will appear.

Select a printer that has been switched to
MAX 3 ink under [Printer List], and then
click .

When the screen shown in the gure ap-
pears, conrm that you want to delete the
selected printer, and then click [Yes].
The selected printer is deleted from the [Printer
List].

Switching the Ink
18
ECO-SOL MAX 3 Ink Switching Method
3. Reconnect a printer that has been switched to MAX 3 ink to VersaWorks.

Click .

Set [IP Address] to the IP address of the printer that was temporarily deleted (the printer that has
been switched to MAX 3 ink).

Click [Verify].

Check that [Ink Type] is the MAX 3 ink.
This indicates that you have successfully reconnect-
ed to a printer that has been switched to MAX 3 ink.

Click [Apply].
The printer that has been switched to MAX 3 ink is
displayed under [Printer List].

If there are multiple printers that have been switched to MAX 3 ink, click .
Repeat steps

,

,

, and

to reconnect to these printers that have been switched to MAX 3 ink.

Click [OK].

19
ECO-SOL MAX 3 Ink Switching Method
Important: Changes and Precautions after Switching the Ink
Change: When to Perform Manual Cleaning
When using MAX 3 ink, you have to perform manual cleaning at dierent times than with the conventional ink.
* This manual cleaning is explained in "Manual Cleaning of Print Head" in the user's manual of the printer
that you are using.
Before switching to MAX 3 ink
Cleaning timing Cleaning method Remarks
Before the start of daily
operations Normal cleaning Carry out a printing test. If nozzle drop-out occurs,
perform cleaning.
When dot drop-outs are
not xed by performing
normal cleaning multiple
times
Medium cleaning
• If nozzle drop-outs are not xed by performing
medium cleaning, perform powerful cleaning.
• This consumes more ink than normal cleaning,
and too-frequent use may damage the print heads
themselves. Avoid using it more than necessary.
Powerful cleaning
• Once per month
• When symptoms cannot
be improved with medi-
um or powerful cleaning
Manual cleaning
(Manual Cleaning of Print Head)
• We recommend that you perform this cleaning
periodically.
• Replacing the wiper and felt wiper is also an
effective means of improving the symptoms.
After switching to MAX 3 ink
Cleaning timing Cleaning method Remarks
Before the start of daily
operations Normal cleaning Carry out a printing test. If nozzle drop-out occurs,
perform cleaning.
If the message "Clean
the printer manually." is
displayed
(approximately once
per week)
Manual cleaning
(Manual Cleaning of Print Head)
"Clean the printer manually." is displayed
approximately once per week, but it may
be displayed more frequently depending on
the usage conditions. When this message
is displayed, be sure to perform manual
cleaning.
When dot drop-outs are
not xed by performing
normal cleaning multiple
times
Medium cleaning
• If nozzle drop-outs are not xed by performing
medium cleaning, perform powerful cleaning.
• This consumes more ink than normal cleaning,
and too-frequent use may damage the print heads
themselves. Avoid using it more than necessary.
Powerful cleaning
When symptoms cannot
be improved with medi-
um or powerful cleaning
Manual cleaning Replacing the wiper and felt wiper is also an effective
means of improving the symptoms.

Important: Changes and Precautions after Switching the Ink
20
ECO-SOL MAX 3 Ink Switching Method
Daily Precautions
Do not leave the front cover and maintenance covers open.
Only open the front cover when necessary, such as when setting media. In all other situations, be sure to close the front cover.
Be sure to close the maintenance cover after performing maintenance.
This machine periodically performs automatic maintenance, but this will not be performed if the front cover is open. If the
machine is left with the front cover open, the print heads may malfunction.
If the message "Clean the printer manually." is displayed, be sure to perform manual cleaning.
If the message "Clean the printer manually." is displayed on the screens of the computer connected to the printer, be sure
to perform manual cleaning.
P. 19 "Change: When to Perform Manual Cleaning"
Regarding ink cartridge storage
Store ink cartridges with their seals intact and in a well-ventilated location at a temperature of -5°C to 40°C (23°F to 104°F).
However, do not store ink cartridges for a prolonged period of time in low or high temperature environments.
When Not in Use for a Prolonged Period, Precaution 1
In advance, insert ink cartridges that have a large amount of ink remaining.
If the ink runs out, the machine will not be able to periodically perform automatic maintenance. If the machine is left in this
state, the print heads may malfunction. If you know that you will not use the machine for a prolonged period, insert ink
cartridges that have a large amount of ink remaining.
When Not in Use for a Prolonged Period, Precaution 2
Replace the drain cartridge in advance of prolonged periods of disuse.
If you know that you will not use the machine for a prolonged period, follow the procedure below to replace the drain cartridge.
For information about purchasing drain cartridges, contact your authorized Roland DG Corp. dealer.
WARNING Never place the drain cartridge or ink near an open ame.
Doing so may cause a re.
CAUTION Do not open the lid on the drain cartridge.
Any spillage or vapor leakage may cause a re, odor, or physical distress.
Do not reuse drain cartridges. Doing so makes it impossible to manage the amount of discharged uid, which may overow.