Rose electronics CrystalLink USB-3-2-1 Fiber User manual

CrystalLink USB
-3-2-1 CATx
USB
3.1/2.0/1.1 CAT6a/7 Extender
Installation
and
Operation Manual
10707 Stancliff Road
Houston, Texas 77099
Phone: [phone]
[email protected]

LIMITED WARRANTY
Copyright Rose Electronics 2018. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and
recording, without the prior written permission of Rose Electronics.
manual-crystallink-usb-3-2-1-catx-2018-03-06
Rose Electronics®warrants the CrystalLink USB-3-2-1 CATx Extender to be in good working order for one year
from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good
working order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or
replace the Unit as set forth below. Repair parts and replacement units will be either reconditioned or new. All
replaced parts become the property of Rose Electronics. This limited warranty does not include service to
repair damage to the Unit resulting from accident, disaster, abuse, or unauthorized modification of the Unit,
including static discharge and power surges.
Limited Warranty service may be obtained by delivering this unit during the one-year warranty period to Rose
Electronics or an authorized repair center providing a proof of purchase date. If this Unit is delivered by mail,
you agree to insure the Unit or assume the risk of loss or damage in transit, to prepay shipping charges to the
warranty service location, and to use the original shipping container or its equivalent. You must call for a return
authorization number first. Under no circumstances will a unit be accepted without a return authorization
number. Contact an authorized repair center or Rose Electronics for further information.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO A
PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS
OR IMPLIED, WILL APPLY AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE, YOUR SOLE
REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT WILL ROSE
ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS, LOST
SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR
THE INABILITY TO USE SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER
PARTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH MAY VARY FROM STATE TO STATE.

DECLARATIONS OF CONFORMITY
This is to certify that, when installed and used according to the instructions in this manual, the units listed and
described here are shielded against the generation of radio interferences in accordance with the application of
Council Directives 2014/30/EU and 2014/30/EU, as well as these standards:
■EN 55022: 2010/AC:2011 (Class B)
■EN 55024:2010 + A1:2015
■EN 55032
■EN 61000
This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at their own expense.
The product safety of the devices is proven by their compliance with the following standards:
■CAN/CSA-ICES-003 Issue 6
The manufacturer complies with the EU Directive 2012/19/EU on the prevention of waste electrical and
electronic equipment (WEEE). The device labels carry a respective marking.
These devices comply with Directive 2011/65/EU of the European Parliament and of the council of 8 June
2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment
(RoHS 2, RoHS II). The device labels carry a respective marking.

TABLE OF CONTENTS
Contents
Disclaimer 1
System Introduction 1
Features 1
Package Contents 2
Additional Items Required 2
Application Examples 2
CrystalLink USB-3-2-1 CATx Models 3
Transmitter Unit 3
Receiver Unit 4
Installation Procedure 6
Cabling Requirements 6
Equipment Location 7
Installing the Transmitter 7
Installing the Receiver 8
Connecting the Transmitter to the Receiver 8
Checking the Installation 8
Connecting a USB Device 9
Compatibility 9
Ethernet Pass-Through Connection 9
Transmitter and Receiver Mounting Options 10
Option 1: CrystalLink USB-3-2-1 CATx Extender Mounting Bracket Kit 10
Option 2: CrystalLink USB-3-2-1 CATx Extender Mounting Plate 10
Troubleshooting 11
Safety 14
Maintenance and Repair 15
Technical Support 15
Figures
Figure 1. transmitter unit – LED’s and connectors 4
Figure 2. Receiver unit – LED’s and connectors 5
Figure 3. CrystalLink USB-3-2-1 CATx extender – standard installation 6
Figure 4. Installing transmitter unit cables 7
Figure 5. Installing receiver unit cables 8
Figure 6. Chassis mounting options 10
Tables
Table 1. Troubleshooting procedures ............................................................................................. 13
Appendices
Appendix A —Specifications 16

INTRODUCTION
CrystalLink USB-3-2-1 CATx Extender Manual 1
Disclaimer
While every precaution has been taken in the preparation of this manual, the manufacturer assumes no
responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting
from the use of the information contained herein. The manufacturer reserves the right to change the
specifications, functions, circuitry of the product, and manual content at any time without notice.
The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances
outside the manufacturer’s control. The manufacturer will not be responsible for any loss, damage, or injury
arising directly or indirectly from the use of this product (See limited warranty).
System Introduction
Thank you for choosing the Rose Electronics CrystalLink USB-3-2-1 CATx extender.
The CrystalLink USB-3-2-1 CATx extender provides simultaneous transparent USB extension for all USB3.1,
2.0 and 1.1 devices up to 330 feet (100 meters) over a single CAT6a/7 UTP cable.
Up to four USB devices such as a USB3.1 conferencing camera, flash drives, hard drives, keyboards, mice,
interactive white boards, touchscreens, docking stations, USB to video converters, audio devices, and/or any
other USB3.1, 2.0 and 1.0 device can be extended away from the host PC using the CrystalLink USB-3-2-1
CATx extender. Additional USB devices can be connected using a powered USB hub.
The CrystalLink USB-3-2-1 CATx extension system consists of two units, a transmitter and a receiver. The
transmitter connects to your computers’ USB port. The transmitter is linked directly to the receiver using
industry standard CAT6a/7 cable and the USB devices connect to the receiver.
To support the USB3.1 SuperSpeed of up to 5Gbps, the CrystalLink USB-3-2-1 CATx extender must be
connected directly to the USB3.1 port of a host device.
The instructions in this manual assume a general knowledge of computer installation procedures, familiarity
with cabling requirements, and some understanding of USB device operation.
Features
■Supports a single CAT6a/7 cable up to 330 feet (100 meters)
■Supports transparent USB3.1 Gen 1 SuperSpeed data rates up to 5Gbps
■Supports all USB3.1, 2.0, 1.1 devices simultaneously at full bandwidth
■Backwards compatible with USB2.0 and USB1.1 devices
■Four USB3.1 Gen 1 receiver ports, each with up to 1.2 Amp (6W) power
■Attach up to 3 powered USB hubs for additional remote USB device support
■Ethernet 100/1000 pass-through for connecting to network enabled devices
■Plug and Play. No software drivers required
■Supports all major operating systems: Windows®, MAC OS™, Linux® and Chrome OS™
■Made in North America

CrystalLink USB-3-2-1 CATx Extender Manual 2
Package Contents
The package contents consist of the following:
■Transmitter unit
■Receiver unit
■USB3.1 Gen 1 cable
■24V DC Power Adapter (2) and AC power cable (2). (Transmitter is 1A, Receiver is 2.71A)
■Installation & Operation Manual
Additional Items Required
■USB compatible computer (host computer) with a USB compliant operating system
■USB compatible device(s) for remote-end connection
■Solid core CAT6a/7 Unshielded Twisted Pair (UTP) cable, shielded (STP) cable or foiled (FTP) cable up to
a maximum of 330ft (100m).
■For optimum performance, the CAT6a/7 cable should be run straight and not coiled, and not routed close
to electrical cables or radio interference. Terminate the cables according to T568A/T568B.
All references to CAT6a/7 cable in this document refer to solid-core cable and represent the minimum CAT6a/7
specification requirements. Use of UTP/STP/FTP patch-cables may reduce the recommended cable extension
distances.
Application Examples
The CrystalLink USB-3-2-1 CATx is ideal for use with USB3.1 conferencing cameras or in computer room or
industrial environments where USB devices need to be connected remotely from a host PC.
■Industrial control
■Interactive whiteboard
■Connection to network attached devices
■Boardroom and conferencing presentations. Connect to a USB3.1 videoconferencing camera to provide
video, control and power over a single CAT6a/7 cable
■Extension of multiple USB devices including hard drivers, printer, scanner, camera control, touchscreens

MODELS
CrystalLink USB-3-2-1 CATx Extender Manual 3
CrystalLink USB-3-2-1 CATx Models
The CrystalLink USB-3-2-1 CATx enables users to extend beyond the standard 5m cable limit for USB
peripherals by locating high-speed USB device(s) up to 330 feet (100 meters) from the computer.
Transmitter Unit
The transmitter connects to the host device using the supplied USB3.1 Gen 1 cable. Power for the transmitter
is provided by included 24V 1A power adapter. Power and status LED’s are conveniently located on the front
panel for user reference.
Transmitter unit – front panel view
Transmitter unit – rear panel view
Item Type Description
1 Power LED LED is SOLID ON when DC power is supplied to the extender unit. LED is
OFF when no power is supplied by the AC adapter.
2 Mode/Config Reserved for engineering use
3
Status LED
LED is SOLID ON when the system is functioning normally. LED BLINKS
when the system is booting or to indicate a temperature warning together
with the LINK, USB2, and USB3 LEDs.
Link LED
LED is SOLID ON when the transmitter is linked to an opposite receiver
unit. LED is OFF when there is no connection between the transmitter and
receiver.
USB2.0 LED
LED is SOLID ON when an active USB2.0 connection is established through
the extender system. LED BLINKS when the USB2.0 connection is
suspended/asleep. LED is OFF when no USB2.0 connection is detected.
USB3.1 LED
LED is SOLID ON when an active USB3.1
connection is established through
the extender system. LED BLINKS when the USB3.1 connection is
suspended/asleep. LED is OFF when no USB3.1 connection is detected.
4 LAN port
(100/1000 Mbps) Ethernet pass through channel connects to a network or Ethernet device.
7
6
4
5
3
2
1

CrystalLink USB-3-2-1 CATx Extender Manual 4
5 Link port (RJ45) Accepts the RJ45 connector for CAT6a/7 cabling to connect the transmitter
to the receiver.
6 USB host port USB3.1 Type B connector used to connect the transmitter to the USB3.1
host computer.
7 DC power port Locking connector for the included 24VDC 1A power adapter
Figure 1. transmitter unit – LED’s and connectors
Receiver Unit
The receiver has four USB3.1 Type-A ports for connecting up to four USB devices. Additional devices may be
connected by attaching a USB hub to the receiver unit. The receiver is powered directly by the included 24V
2.71A power supply, delivering 1.2 Amp of current per USB port.
Receiver unit – front panel view
Receiver unit – rear panel view
Item Type Description
1 Power LED LED is SOLID ON when DC power is supplied to the extender unit. LED is OFF
when no power is supplied by the AC adapter.
2 Mode/Config Reserved for engineering use
3
Status LED
LED is SOLID ON when system is functioning normally. LED BLINKS when system
is booting OR to indicate a temperature warning in unison with the LINK, USB2,
and USB3 LEDs.
Link LED LED is SOLID ON when transmitter is linked to an opposite receiver. LED is OFF
when there is no connection between the transmitter and receiver.
USB 2 LED
LED is SOLID ON when an active USB 2 connection is established through the
extender system. LED BLINKS when the USB 2 connection is suspended/asleep.
LED is OFF when no USB 2 connection is detected.
USB3 LED
LED is SOLID ON when an active USB3.1 connection is established through the
extender system. LED BLINKS when the USB3.1 connection is suspended/asleep.
LED is OFF when no USB3.1 connection is detected.
7
6
5
4
3
2
1

CrystalLink USB-3-2-1 CATx Extender Manual 5
4 LAN Port
(100/1000 Mbps) Ethernet pass through channel connects to a network or Ethernet device.
5 Link Port (RJ45) Accepts RJ45 connector for CAT6a/7 cabling to connect the transmitter to the
receiver
6 Device Ports
(USB3.1 Type A) Accepts all USB devices.
7 DC Power Port Locking connector for the included 24VDC 2.71A power adapter
Figure 2. Receiver unit – LED’s and connectors

INSTALLATION
CrystalLink USB-3-2-1 CATx Extender Manual 6
Installation Procedure
Before beginning an installation, ensure you have all products and components ready for the installation
Cabling Requirements
The CrystalLink USB-3-2-1 CATx extender requires a minimum grade of Category 6a cabling to be used in
order to reach 330ft (100m) of extension distance. For full distance extension, patch cable can be used up to
35ft (10m) only. The remaining 295ft (90m) must be solid core premise cabling.
When planning your installation, first determine the path of the link cable and whether to use Unshielded,
Shielded or Foiled cable where appropriate.
When installing this product, it is appropriate to use Unshielded (UTP) cabling if the cable installation meets the
following requirements:

The cable is not bundled with other cables

The cable is run loosely with other Category cables

The cable is not placed close to sources of interference such as power lines and radios

The cable is not looped or coiled
For optimum performance, Shielded (STP) or Foiled (FTP) cabling should be used if the cable installation
encounters any of the following conditions:

The cable is bundled with other cables

The cable is run tight against other Category cables

The cable is placed near sources of interference like power lines and radios

The cable is looped or coiled
Figure 3. CrystalLink USB-3-2-1 CATx extender – standard installation
USB3.1 Host
TX Unit
RX Unit
CAT6a/7
Cable
USB
Devices
Network Camera
Local LAN