Rose electronics CrystalView EX DVI Multi CRK-1DTXT2DM-2T-EX6 User manual

CrystalView EX DVI Multi
Multi
-head CATx Extender • DVI/USB 2.0/Audio • 330' (100m)
Installation
and
Operation Manual
10707 Stancliff Road
Houston,
Texas 77099
Phone: [phone]
[email protected]

LIMITED WARRANTY
Copyright Rose Electronics 2017. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and
recording, without the prior written permission of Rose Electronics.
manual-crystalview-ex-dvi-multi-2018-04-24.docx
Rose Electronics®warrants the CrystalView EX DVI Multi to be in good working order for one year from the
date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working
order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the
Unit as set forth below. Repair parts and replacement units will be either reconditioned or new. All replaced
parts become the property of Rose Electronics. This limited warranty does not include service to repair
damage to the Unit resulting from accident, disaster, abuse, or unauthorized modification of the Unit, including
static discharge and power surges.
Limited Warranty service may be obtained by delivering this unit during the one-year warranty period to Rose
Electronics or an authorized repair center providing a proof of purchase date. If this Unit is delivered by mail,
you agree to insure the Unit or assume the risk of loss or damage in transit, to prepay shipping charges to the
warranty service location, and to use the original shipping container or its equivalent. You must call for a return
authorization number first. Under no circumstances will a unit be accepted without a return authorization
number. Contact an authorized repair center or Rose Electronics for further information.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO A
PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS
OR IMPLIED, WILL APPLY AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE, YOUR SOLE
REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT WILL ROSE
ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS, LOST
SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR
THE INABILITY TO USE SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER
PARTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH MAY VARY FROM STATE TO STATE.

DECLARATIONS OF CONFORMITY
Copyright Rose Electronics 2017. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and
recording, without the prior written permission of Rose Electronics.
manual-crystalview-ex-dvi-multi-2018-04-24.docx
FCC Radio Frequency Interference
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
1. (1) this device may not cause harmful interference
2. (2) this device must accept any interference received including interference that may cause undesired
operation.
CE Statement
This product is in conformity with European Standards EN 55022, EN 61000, and EN 55024.
IC Statement
This Class A digital apparatus complies with Canadian ICES-003.
WEEE Statement
The European Union has established regulations for the collection and recycling of all waste electrical and
electronic equipment (WEEE). Implementation of WEEE regulations may vary slightly by individual EU member
states. Please check with your local and state government guidelines for safe disposal and recycling or contact
your national WEEE recycling agency for more information.

TABLE OF CONTENTS
Contents
Disclaimer 1
System Introduction 1
Features 2
Package Contents 2
Additional Installation Items 2
System Overview 2
CrystalView EX DVI Dual Models 3
Connectors 4
Indicators 5
System Installation 6
Transmitter installation 6
Receiver installation 6
Installation Verification 7
Connecting USB Devices 7
System Operation 7
System Troubleshooting 8
Safety 9
Maintenance and Repair 10
Technical Support 10
Figures
Figure 1. CrystalView EX DVI Dual Front Panel 3
Figure 2. Sample CrystalView EX DVI Dual Transmitter Rear Panel 3
Figure 3. Sample CrystalView EX DVI Dual Receiver Rear Panel 3
Figure 4. CrystalView EX DVI Quad Front Panel 3
Figure 5. Sample CrystalView EX DVI Quad Transmitter Rear Panel 3
Figure 6. Sample CrystalView EX DVI Quad Receiver Rear Panel 3
Figure 7. Typical Installation 6
Appendices
Appendix A —Specifications 11
Appendix B —Part Numbers 12
CRYSTALVIEW EX DVI MULTI — EXTENDER KITS 12
CRYSTALVIEW EX DVI MULTI — TRANSMITTER ONLY 13
CRYSTALVIEW EX DVI MULTI — RECEIVER ONLY 14
CRYSTALVIEW EX DVI COMPACT UNITS 15
OPTIONS and ACCESSORIES 15

INTRODUCTION
CrystalView EX DVI Multi Manual 1
Disclaimer
While every precaution has been taken in the preparation of this manual, the manufacturer assumes no
responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting
from the use of the information contained herein. The manufacturer reserves the right to change the
specifications, functions, or circuitry of the product without notice.
The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances
outside the manufacturer’s control. The manufacturer will not be responsible for any loss, damage, or injury
arising directly or indirectly from the use of this product.
System Introduction
Thank you for choosing the CrystalView EX DVI Multi extender from Rose Electronics for your remote
accessing needs. The CrystalView EX DVI Multi system consists of a Transmitter unit and a Receiver unit. The
Transmitter unit connects to your computer’s DVI-D and USB Type A connectors using DVI and USB cables.
The Receiver unit connects to your workstation. The Transmitter and Receiver units are connected together
with industry standard CAT5e or better cable. This provides access to your computer from up to 330 feet
(100m) away.
The extender system is available with DVI connections to two or four computers. These multi-unit models are
used to aggregate several DVI+USB extensions into one chassis. Multi-head models extend multiple video
outputs and one USB only. They are intended for use with computers operated by only one user. The video-
only models omit any USB functions and extend the video only.
The CrystalView EX DVI Multi extender complies with USB 1.1 and USB 2.0 specifications and supports
USB 1.1 and low bandwidth USB 2.0 devices. It is ideal for use in industrial control areas, digital signage,
connecting cameras for security systems, USB device printing, scanning and storage.
If additional USB devices are needed, you can add up to 4 USB hubs to the Receiver and connect up to 13
USB devices.
The CrystalView EX DVI Multi supports all major operating systems including Windows®, MAC®, and Linux®.
USB printers, scanners, web cameras, USB hard drives, flash drives, MP3 players and more can easily be
connected to the Receiver unit.
Since there are a number of factors that affect the operation of the CrystalView EX DVI Multi, not all devices
are compatible with this product.

CrystalView EX DVI Multi Manual 2
Features
■Available as multi-unit (each video has USB extension), multi-head (only one video has USB extension),
or video-only (no USB)
■Uncompressed video extension provides uncompromised quality at resolutions of 1920×1200@60Hz,
1920×1080@60Hz, and others
■Supports USB 2.0 at speeds to 40 Mbps and USB 1.1 and 1.0 at speeds from 1.5 to 12 Mbps
■Compatible with USB host ports: xHCI (USB 3.0), EHCI (USB 2.0), and OHCI/UHCI (USB 1.1)
■Compatible with Windows, OS-X, and Linux
■Transparent USB provides plug-and-play installation with no configuration required
■Remote USB ports provide 500mA each
■Two chassis styles: mini and wide
■Options include: bi-directional analog audio and RS-232
■USB 2.0 audio devices are supported
■Optional locking DC power supplies
■Optional rackmount kit
* CAT5e or better cable, Solid core CAT6 STP cable is recommended
Package Contents
■Transmitter unit
■Receiver unit
■5V, 3A power adapter (Transmitter)
■5V, 3A power adapter (Receiver)
■Product Manual
Additional Installation Items
■Computer with DVI-D/DVI-I output
■USB 1.1 or 2.0 host computer
■1 -CAT5e cable (Transmitter to Receiver – Point-To-Point)
■USB 1.1 or 2.0 compatible devices
System Overview
The CrystalView EX DVI Multi is a very versatile and flexible system that can be easily and quickly installed.
You can position your computer anywhere within 330 feet of the Receiver unit and access and control it as if
you were directly connected to the computer. You can control and use a USB keyboard, USB mouse, webcam,
flash drive, USB speakers, microphone and other compatible USB devices.
The versatility of the CrystalView EX DVI Multi makes it ideal for security, medical, signage, and industrial
applications where remote access is required.
The Receiver unit has 3 USB Type A connectors. These are usually connected to a USB mouse, USB
keyboard, and a USB HUB. The CrystalView EX DVI Multi supports up to 13 USB devices and 4 HUB levels.

MODELS
CrystalView EX DVI Multi Manual 3
CrystalView EX DVI Dual Models
The CrystalView EX DVI Multi is highly customizable. It comes in a dual chassis with two DVI cards, or a quad
chassis with four DVI cards. Each card has optional USB connections. Other options include a second power
supply, a serial and an audio connection. Sample dual chassis and quad chassis configurations are displayed
below.
Figure 1. CrystalView EX DVI Dual Front Panel
Figure 2. Sample CrystalView EX DVI Dual Transmitter Rear Panel
Figure 3. Sample CrystalView EX DVI Dual Receiver Rear Panel
Figure 4. CrystalView EX DVI Quad Front Panel
Figure 5. Sample CrystalView EX DVI Quad Transmitter Rear Panel
Figure 6. Sample CrystalView EX DVI Quad Receiver Rear Panel

CrystalView EX DVI Multi Manual 4
Connectors
Transmitter:
■Video In (always present): DVI-D Female

2x for Dual Chassis

2x - 4x for Quad Chassis (depending on how many main cards are present)
■Main Card Link (always present): RJ45 Female

2x for Dual Chassis

2x - 4x for Quad Chassis (depending on how many main cards are present)
■Program (always present): Micro USB Female

2x for Dual Chassis

2x - 4x for Quad Chassis (depending on how many main cards are present)
■USB (optional): USB Type B

0-2x for Dual Chassis

0-4x for Quad Chassis
■Power: 1.7 mm Barrel Jack Female

1x for Dual Chassis (always present)

1x always present, 1x optional for Quad Chassis
■Serial (optional): DB9 Female

1x for Dual and Quad Chassis
■Serial Link (optional – present if Serial present): RJ45 Female

1x for Dual and Quad Chassis
■Audio (optional): 3.5 mm Jack

1x Audio In for Dual and Quad Chassis

1x Audio Out for Dual and Quad Chassis
■Audio Link (optional – present if Audio present): RJ45 Female

1x for Dual and Quad Chassis

CrystalView EX DVI Multi Manual 5
Receiver:
■Video Out (always present): DVI-D Female

2x for Dual Chassis

2x - 4x for Quad Chassis (depending on how many main cards are present)
■Main Card Link (always present): RJ45 Female

2x for Dual Chassis

2x - 4x for Quad Chassis (depending on how many main cards are present)
■Program (always present): Micro USB Female

2x for Dual Chassis

2x - 4x for Quad Chassis (depending on how many main cards are present)
■USB (optional): USB Type A

0, 3x or 6x for Dual Chassis

0, 3x, 6x, 9x or 12x for Quad Chassis
■Power: 1.7 mm Barrel Jack Female

1x for Dual Chassis (always present)

1x always present, 1x optional for Quad Chassis
■Serial (optional): DB9 Female

1x for Dual and Quad Chassis
■Serial Link (optional – present if Serial present): RJ45 Female

1x for Dual and Quad Chassis
■Audio (optional): 3.5 mm Jack

1x Audio In for Dual and Quad Chassis

1x Audio Out for Dual and Quad Chassis
■Audio Link (optional – present if Audio present): RJ45 Female

1x for Dual and Quad Chassis
Indicators
■Power: Green = powered and ready
■Link: Green = Link established
■USB: Green = USB host connected
■Video: Solid Green = HDCP video signal; Blinking Green = non-HDCP video

INSTALLATION AND OPERATION
CrystalView EX DVI Multi Manual 6
System Installation
Before installing the CrystalView EX DVI Multi, plan the layout of the computer, the Transmitter, the Receiver,
and the equipment that will be connected to the Receiver. The Transmitter and Receiver units should be in a
location that are easily accessible. The CAT5e cable should be routed away from equipment or environments
that can cause interference with the data transmission between the Transmitter and Receiver.
The CrystalView EX DVI Multi is installed in a “Point-To-Point” configuration. This is easily done by connecting
CAT5e* cables (330 ft / 100m) directly from the Transmitter’s RJ45 ports to the Receiver’s RJ45 ports.
Figure 7. Typical Installation
Transmitter installation
1. Locate the Transmitter unit near the computer.
2. Connect a USB Type A/B cable to the Transmitter unit’s USB Type B port and to an available USB (1.1 or
2.0) Type A port on the computer.
3. Connect DVI cables to the Transmitter unit’s DVI-D In connectors and to the DVI video ports on the
computer.
4. Connect an audio cable to the Transmitter unit’s Audio port and to the audio output port on the computer.
5. Connect CAT5e* cables from the Transmitter’s RJ45 connectors to the Receiver’s RJ45 connectors.
6. Connect the supplied 5V, 3A power adapter to an AC outlet and to the Transmitter’s power port.
Receiver installation
1. Locate the Receiver unit near the monitors and USB devices.
2. Connect the DVI monitor cables to the DVI-D out connectors on the Receiver’s rear panel.
3. Connect your USB devices to the 3 USB Type A ports on the rear panel of the Receiver. Normally these
USB ports are connected to a USB keyboard, USB mouse, and a USB Hub.
4. Connect an audio cable to the Receiver unit’s Audio port and to the audio input port on the console sound
device.
5. Connect CAT5e* cables from the Transmitter’s RJ45 connectors to the Receiver’s RJ45 connectors.
6. Connect the supplied 5V, 3A power adapter to an AC outlet and to the Receiver’s power port.
* CAT5 cable – It is recommended that only CAT5e or better, UTP cabling be used to connect the Transmitter
and Receiver units together. The CAT5e cabling must have straight-through conductors with no crossovers
and terminated with 8 conductor RJ45 connectors at each end. The maximum CAT5e cable length for a point-
to-point configuration is 330 feet (100 meters).