Rose electronics CrystalLink CLK-1U1TP-40M User manual

CrystalLink USB1.1
Extender
Mini USB1.1 Cat5e/6/7 Extender
Installation
and
Operation Manual
10707 Stancliff Road
Houston, Texas 77099
Phone: [phone]
[email protected]

LIMITED WARRANTY
Copyright Rose Electronics 2018. All rights reserved.
No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and
recording, without the prior written permission of Rose Electronics.
manual-crystallink-usb1.1-catx-2018-02-25
Rose Electronics®warrants the CrystalLink USB1.1 Extender to be in good working order for one year from the
date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working
order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the
Unit as set forth below. Repair parts and replacement units will be either reconditioned or new. All replaced
parts become the property of Rose Electronics. This limited warranty does not include service to repair
damage to the Unit resulting from accident, disaster, abuse, or unauthorized modification of the Unit, including
static discharge and power surges.
Limited Warranty service may be obtained by delivering this unit during the one-year warranty period to Rose
Electronics or an authorized repair center providing a proof of purchase date. If this Unit is delivered by mail,
you agree to insure the Unit or assume the risk of loss or damage in transit, to prepay shipping charges to the
warranty service location, and to use the original shipping container or its equivalent. You must call for a return
authorization number first. Under no circumstances will a unit be accepted without a return authorization
number. Contact an authorized repair center or Rose Electronics for further information.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO A
PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS
OR IMPLIED, WILL APPLY AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE, YOUR SOLE
REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT WILL ROSE
ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS, LOST
SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR
THE INABILITY TO USE SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER
PARTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH MAY VARY FROM STATE TO STATE.

DECLARATIONS OF CONFORMITY
This is to certify that, when installed and used according to the instructions in this manual, the units listed and
described here are shielded against the generation of radio interferences in accordance with the application of
Council Directives 2014/30/EU and 2014/30/EU, as well as these standards:
■EN 55022: 2010/AC:2011 (Class B)
■EN 55024:2010 + A1:2015
This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at their own expense.
The product safety of the devices is proven by their compliance with the following standards:
■CAN/CSA-ICES-003
These devices comply with Directive 2011/65/EU of the European Parliament and of the council of 8 June
2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment
(RoHS 2, RoHS II). The device labels carry a respective marking.

TABLE OF CONTENTS
Contents
Disclaimer 1
System Introduction 1
Features 1
Package Contents 2
Additional Items required 2
Application Examples 2
CrystalLink USB1.1 Model 3
Installation Procedure 4
Installing the Transmitter Unit 4
Installing the Receiver Unit 4
Connecting the Transmitter to the Receiver 4
Using CAT5e/6/7 Solid Core Cabling 5
Using Premise Cabling 5
Connecting a USB Device 5
Checking the Installation (check USB device detection) 5
CAT5e/6/7 Cable Termination 5
Troubleshooting 6
Safety 7
Maintenance and Repair 8
Technical Support 8
Figures
Figure 1. CrystalLink USB1.1 Models, front and rear views 3
Figure 2. CrystalLink USB1.1 standard installation 4
Figure 3. CAT5e/6/7 cable termination pinning 5
Figure 4. Troubleshooting procedures 6
Appendices
Appendix A —Specifications 9

INTRODUCTION
CrystalLink USB1.1 Manual 1
Disclaimer
While every precaution has been taken in the preparation of this manual, the manufacturer assumes no
responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting
from the use of the information contained herein. The manufacturer reserves the right to change the
specifications, functions, circuitry of the product, and manual content at any time without notice.
The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances
outside the manufacturer’s control. The manufacturer will not be responsible for any loss, damage, or injury
arising directly or indirectly from the use of this product (See limited warranty).
System Introduction
Thank you for choosing the Rose Electronics CrystalLink USB1.1 CAT5e/6/7 Extender.
The CrystalLink USB1.1 extends USB1.1 devices (or USB2.0 at low/full speed) up to 130 feet (40 meters) over
CAT5e/6/7 UTP cable. Individual USB devices such as a keyboard or mouse, USB thumb-drive, USB printer
and USB joystick can be extended away from the host PC using the CrystalLink USB1.1 extender. Additional
USB devices can be connected using a powered USB hub.
The extension system consists of two units, a transmitter and a receiver. The transmitter connects to your
computer’s USB port. The receiver normally connects directly to the transmitter using industry standard
CAT5e/6/7 cable.
The instructions in this manual assume a general knowledge of computer installation procedures, familiarity
with cabling requirements, and some understanding of USB device operation. No external power is required to
operate this device.
Features
■Supports CAT5e/6/7 cable distances up to 130 feet (40 meters) for full-speed USB1.1
■Can extend one USB low-speed HID devices such as a keyboard or mouse up to 275 feet (85 meters)
■Will also extend USB2.0 devices, but at USB1.1 speeds
■Supports full-speed (12Mbps) or low-speed (1.5Mbps) USB devices
■Interface powered transmitter unit, and self-powered receiver unit
■Plug and Play. No software drivers required
■Supports all major Operating Systems: Windows, MAC OS X, Linux
■Remote extender provides up to 400mA power to the attached USB device
■Attach up to 3 powered USB hubs for additional remote USB device support
■Robust ESD and EFT immunity for industrial environments
■Made in North America

CrystalLink USB1.1 Manual 2
Package Contents
The package contents consist of the following items:
■Transmitter unit
■Receiver unit
■One USB-AB cable, 6ft (2.0m)
■Installation & Operation Manual
Additional Items required
■USB 1.1 or 2.0 compatible computer (host computer) with a USB compliant Operating System
■USB 1.1 or 2.0 compatible device(s) for remote-end connection
■CAT5e/6/7 Unshielded Twisted Pair (UTP) cable with two RJ45 connectors (if using surface cabling), or
CAT5e/6/7 cabling with two information outlets and two CAT5e/6/7 patch cords with RJ45 connectors (if
using premise cabling).
■For optimum performance, the CAT5e/6/7 cable should be run straight and not coiled, and not routed close
to electrical cables. Pin cables according to T568A/T568B.
Application Examples
The CrystalLink USB1.1 is ideal for use in office or industrial environments, or in computer room
environments where USB devices need to be connected at short distances away from a host PC.
■Industrial control
■Interactive whiteboard
■Boardroom presentations
■Keyboard or mouse extension
■Computer room – server management
■Office device extension. printer or scanner
All references to CAT5e/6/7 cable in this document refer to solid-core cable and represent the minimum
CAT5e/6/7 specification requirements. Use of CAT5e/6/7 patch-cables will reduce the recommended cable
extension distances

MODELS
CrystalLink USB1.1 Manual 3
CrystalLink USB1.1 Model
CrystalLink USB1.1 Transmitter and Receiver Units
Transmitter unit
The Transmitter Unit connects to the computer
using the upstream USB Type-A connector.
1 = Host Port (USB Type A male) connect this
Type A USB to the host computer
2 = Link Port RJ45, accepts RJ45 connector for
CAT5e/6/7 cable
Receiver unit
The Receiver Unit provides one downstream USB
Type-A port for a standard USB device
connection. Additional devices may be connected
by attaching USB hubs.
1 = Link Port RJ45, accepts RJ45 connector for
CAT5e/6/7 cable
2 = Device Port (USB Type A female) accepts a
USB device
Figure 1. CrystalLink USB1.1 models, transmitter and receiver
1
2
1
2

INSTALLATION
CrystalLink USB1.1 Manual 4
Installation Procedure
Before beginning an installation, ensure you have all products and components ready for the installation
Figure 2. CrystalLink USB1.1 standard installation

Determine where the computer is to be located and set up the computer.

Determine where you want to locate the remote USB device(s).

Remember the product supports a maximum distance of 130ft (40m) for transparent USB and 275ft
(85m) for USB-HID devices. If using patch (stranded) cables or premise wiring, the achievable extension
distance may be less.
Installing the Transmitter Unit

Place the Transmitter unit near the computer

Plug the USB cable from the transmitter into an available USB1.1/2.0 Type A port on the computer.
Installing the Receiver Unit

Place the remote extender unit near the USB device(s) in the desired remote location.

Plug in your USB device.
Connecting the Transmitter to the Receiver
The effective cable extension length is reduced for each USB Hub added to the system.
There is an approximate 43ft (13 meter) reduction in extension distance for each USB Hub added. This
includes Hubs added to the local or the remote side.
The CrystalLink USB1.1 extender cannot be daisy-chained to another extender to increase extension distance.
A system can have only one transmitter and one receiver unit.
USB1.1 Host
TX Unit
RX Unit
Up to 40m of
Cat5e/6/7 cable
USB1.1 Device

CrystalLink USB1.1 Manual 5
Using CAT5e/6/7 Solid Core Cabling

Plug one end of the CAT5e/6/7 cabling (not included) into the Link port (RJ45) on the transmitter unit.

Plug the other end of the CAT5e/6/7 cabling into the Link port (RJ45) on the receiver unit.
Using Premise Cabling

Plug one end of a CAT5e/6/7 patch cord (not included) into the Link port (RJ45) on the transmitter unit.

Plug the other end of the patch cord into the CAT5e/6/7 information outlet near the host computer.

Plug one end of the second CAT5e/6/7 patch cord (not included) into the Link port (RJ45) on the
receiver unit.

Plug the other end of the second patch cord into the CAT5e/6/7 information outlet near the USB device.
Connecting a USB Device
1. Install on the host computer, any software required to operate the USB device. Refer to the documentation
for the USB device, as required.
2. Connect the USB device to the device port on the remote extender unit.
Checking the Installation (check USB device detection)
Check if the USB device is detected by your Operating System. (Note: If your computer does not correctly
detect the USB device when it is attached to your computer, then it may not function correctly)
To open the System Profiler in MAC OS X:
Open Finder, Select Applications, then open the Utilities folder and double click on the System Profiler icon.
To open Device Manager in Windows 2000/XP:
Right click on “My Computer”, then select Properties >>Hardware Tab>>Device Manager
To open Device Manager in Windows 7 and later:
Open the Start Menu, right click on “Computer”, then select Manage>>Device Manage
CAT5e/6/7 Cable Termination
Use either T568A or T568B termination for your CAT5e/6/7 cable.
Use CAT5e or better, solid-core, either UTP or STP cable. STP is recommended for improved EMI protection.
Figure 3. CAT5e/6/7 cable termination pinning

TROUBLESHOOTING
CrystalLink USB1.1 Manual 6
Troubleshooting
The following table provides troubleshooting tips. The topics are arranged in the order in which they should be
executed, in most situations. If you are unable to resolve the problem after following these instructions, please
contact Technical Support for further assistance.
PROBLEM CAUSE SOLUTION
The USB device does not
operate correctly.
•The USB device is
malfunctioning.
•The computer does not
recognize the USB device.
•The application software for
the device is not operating.
•The Extender is
malfunctioning.
•Un-install and re-install the driver for the
USB device.
•Update the driver for the USB device.
•Directly connect the USB device to the Host
to verify the USB device operates correctly.
•Contact Technical Support.
The USB device is
detected as an
“Unknown Device” in the
Operating System.
•The USB device’s timing is
outside of the USB 1.1
specification.
•The Extender is
malfunctioning.
•Connect the Receiver Unit to the Transmitter
Unit using a short CAT5e/6/7 cable.
•Unplug the Transmitter Unit from the host
and wait 15 seconds. Then plug the
Transmitter back into the host.
•Contact Technical Support.
The USB devices is
detected as using too
much power in the
operating system or that
a power surge has
occurred.
•The USB device needs more
power than the Extender can
support.
•The Host is not providing
enough power to the Extender
•Connect the Transmitter to a different USB
port on the Host.
•Connect a powered USB hub between the
Receiver Unit and the USB device.
Figure 4. Troubleshooting procedures