Ross TES9 Instructions for use

TES9
Multi-Function HD/SD-SDI VANC Processor
Hardware User Manual

Thank you for choosing Ross
You've made a great choice. We expect you will be very happy with your purchase of Ross Technology.
Our mission is to:
1. Provide a Superior Customer Experience
• offer the best product quality and support
2. Make Cool Practical Technology
• develop great products that customers love
Ross has become well known for the Ross Video Code of Ethics. It guides our interactions and
empowers our employees. I hope you enjoy reading it below.
If anything at all with your Ross experience does not live up to your expectations be sure to reach out to
us at [email protected].
David Ross
CEO, Ross Video
[email protected]
Ross Video Code of Ethics
Any company is the sum total of the people that make things happen. At Ross, our employees are a
special group. Our employees truly care about doing a great job and delivering a high quality customer
experience every day. This code of ethics hangs on the wall of all Ross Video locations to guide our
behavior:
1. We will always act in our customers’ best interest.
2. We will do our best to understand our customers’ requirements.
3. We will not ship crap.
4. We will be great to work with.
5. We will do something extra for our customers, as an apology, when something big goes wrong and
it's our fault.
6. We will keep our promises.
7. We will treat the competition with respect.
8. We will cooperate with and help other friendly companies.
9. We will go above and beyond in times of crisis. If there's no one to authorize the required action in
times of company or customer crisis - do what you know in your heart is right. (You may rent
helicopters if necessary.)

TES9 Hardware User Manual
• Ross Part Number: TES9DR-004A-04
• Release Date: January 27, 2015.
Copyright
© 2015 Ross Video Limited. Ross®, openGear®, and any related marks are trademarks or
registered trademarks of Ross Video Ltd. All other trademarks are the property of their respective
companies. PATENTS ISSUED and PENDING. All rights reserved. No part of this publication
may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
mechanical, photocopying, recording or otherwise, without the prior written permission of Ross
Video. While every precaution has been taken in the preparation of this document, Ross Video
assumes no responsibility for errors or omissions. Neither is any liability assumed for damages
resulting from the use of the information contained herein.
Patents
Patent numbers US 7,034,886; US 7,508,455; US 7,602,446; US 7,802,802 B2; US 7,834,886;
US 7,914,332; US 8,307,284; US 8,407,374 B2; US 8,499,019 B2; US 8,519,949 B2; US
8,743,292 B2; GB 2,419,119 B; GB 2,447,380 B; and other patents pending.

Information to User
The following warning is provided in compliance with the regulations of the United States
Federal Communication Commission (FCC):
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment operates in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference in which case the user
will be required to correct the interference at his own expense.
Any changes or modifications not expressly approved by Ross Video could void the user’s
authority to operate the equipment.

Important Safety Notices to Service Personnel
Before using this product and nay associated equipment, refer to the section “Important Safety
Instructions” listed below to avoid personnel injury and to prevent product damage.
Symbol Meanings
Important Safety Instructions
Read these instructions and heed all warnings.
Use only power cords specified for this product and certified for the country of use. Refer to the
section “Product Power Cord Requirements” that follows.
Do not defeat safety purpose of the ground-type plug. A grounding type plug has two blades and
a third grounding prong. The third prong is provided for your safety. If the provided plug does not
fit in to your outlet, consult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinching particularly at plugs, convenience
receptacles, and point where they exit from the apparatus.
Do not block any ventilation openings. Install in accordance with manufacturer’s instructions.
This symbol identifies a Protective Earth (PE) terminal, which is provided for connection of the
supply system’s protective earth (green or green/yellow) conductor.
This symbol on the equipment refers you to important operating and maintenance (servicing)
instructions within the Product Manual Documentation. Failure to heed this information may
present a major risk of damage to persons or equipment.
Warning — The symbol with the word “Warning” within the equipment manual indicates a
potentially hazardous situation, which, if not avoided, could result in death or serious injury.
Caution — The symbol with the word “Caution” within the equipment manual indicates a
potentially hazardous situation, which, if not avoided, may result in minor or moderate injury. It
may also be used to alert against unsafe practices.
Warning Hazardous Voltages — The symbol is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the product enclosure that may be of
sufficient magnitude to constitute a risk of shock to persons.
ESD Susceptibility — This symbol is used to alert the user that an electrical or electronic
device or assembly is susceptible to damage from an ESD event.
Warning — The safe operation of this product requires that a protective earth connection be
provided. A grounding connector in the equipment’s supply cord provides this protective earth.
To reduce the risk of shock to the operator and service personnel, this ground conductor must
be connected to an earthed ground.
Indoor Use: “WARNING — TO REDUCE THE RISK OF FIRE OR ELECTRICRIC SHOCK, DO
NOT EXPOSE THIS APPARATUS TO RAIN OR MOISTURE”.

Only use attachments/accessories specified by the manufacturer.
Product Power Cord Requirements
Warning — Refer all servicing to qualified personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug damage, liquid
has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
Caution — To reduce the risk of fire, replacement fuses must be the same type and rating.
Warning — This product contains safety critical parts, which if incorrectly replaced may
present a risk of fire or electrical shock. Components contained within the product’s power
supplies and power supply area, are not intended to be customer serviced and should be
returned to the factory for repair.
Warning — This product includes an “Ethernet Port” which allows this product to be
connected to a local area network (LAN). Only connect to networks that remain inside the
building. Do not connect to networks that go outside the building.
Warning North American Line Voltages 100-120 Volt
This product is supplied with certified 10A/125V SVT type supply cords.
Conductors are color coded white (neutral), black (line) and green or green/yellow
(ground).
Operation of this equipment at line voltages exceeding 130V requires that alternative
supply cords with appropriate voltage and current ratings be used.
Warning International Line Voltages 200-240 Volt
This product has been designed for use with certified IEC 320-C13 10A/250V - H03
VV-F3G 1.00mm2 type line cord.
International product orders are supplied with a certified 10A/250V line cord, utilizing
a molded 3-pin IEC 320-C13 type connector at one end and stripped conductors on the
other. One line cord is provided. Conductors are CEE color coded; blue (neutral),
brown (line), and green/yellow (ground).
Installation by a qualified Electrician, of an appropriately approved A/C wall plug
certified for the country of use, is required.
Alternatively, other IEC 320 C-13 type power cords may be used, provided that they
meet the necessary safety certification requirements for the country in which they are
to be used. Refer to the correctly specified line cord above.

Environmental Information
The equipment that you purchased required the extraction and use of natural
resources for its production. It may contain hazardous substances that could
impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need
for the extraction of natural resources, Ross Video encourages you to use the appropriate
take-back systems. These systems will reuse or recycle most of the materials from your
end-of-life equipment in an environmentally friendly and health conscious manner.
The crossed out wheelie bin symbol invites you to use these systems.
If you need more information on the collection, reuse, and recycling systems, please contact your
local or regional waste administration.
You can also contact Ross Video for more information on the environmental performance of our
products.

Company Address
Ross Video Limited Ross Video Incorporated
8 John Street P.O. Box 880
Iroquois, Ontario, K0E 1K0 Ogdensburg, New York
Canada USA 13669-0880
General Business Office: (+1) 613 • 652 • 4886
Fax: (+1) 613 • 652 • 4425
Technical Support: (+1) 613 • 652 • 4886
After Hours Emergency: (+1) 613 • 349 • 0006
E-mail (Technical Support): [e-mail]
E-mail (General Information): [e-mail]
Website: http://www.rossvideo.com

TES9 Hardware User Manual (Iss. 04) Contents • i
Contents
Introduction 1
Overview.............................................................................................................................. 1-2
Features.................................................................................................................. 1-2
Documentation Terms and Conventions.............................................................................. 1-4
Hardware Overview 2
Before You Begin ................................................................................................................2-2
Static Discharge..................................................................................................... 2-2
Unpacking.............................................................................................................. 2-2
Front Panel........................................................................................................................... 2-3
Port LEDs .............................................................................................................. 2-3
Status LEDs........................................................................................................... 2-3
PROGRAM 1 and 2 Video LEDs and Switches ................................................... 2-4
Rear Panel ............................................................................................................................ 2-7
Power Connection ................................................................................................. 2-7
PROGRAM 1 and PROGRAM 2 VIDEO ............................................................ 2-7
Data Ports .............................................................................................................. 2-8
GPIO Connections................................................................................................. 2-8
LOAD Button ........................................................................................................ 2-8
Installation 3
Unpacking the TES9............................................................................................................ 3-2
Mounting the TES9 in a Rack.............................................................................................. 3-3
Before You Begin.................................................................................................. 3-3
Installing the TES9 in the Rack............................................................................. 3-3
Basic Connections................................................................................................................ 3-5
Video Connections ................................................................................................ 3-5
Connecting a PC for Setup .................................................................................... 3-6
Data Connections................................................................................................... 3-6
Specifications 4
Technical Specifications ...................................................................................................... 4-2
Electrical Specifications ........................................................................................ 4-2
Mechanical Specifications..................................................................................... 4-2
Environmental Specifications................................................................................ 4-2
Cabling Information.............................................................................................................4-4
RS-232 Ports.......................................................................................................... 4-4
GPIO...................................................................................................................... 4-5
Troubleshooting 5
Replacing a Fuse.................................................................................................................. 5-2
Fails to Start ......................................................................................................................... 5-3
Stays in Bypass .................................................................................................................... 5-4
Cannot Decode TES9 Encoded Data ................................................................................... 5-5

ii • Contents TES9 Hardware User Manual (Iss. 04)