Rosslare SP-03V2 User manual

SP – 03V2
Elderly Care Telephone -
Wireless Emergency System
Installation Manual
August 2011

Table of Contents
SP-03V2 Installation Manual
Page ii
Table of Contents
1INTRODUCTION.........................................................................6
1.1 General...........................................................................................6
1.2 Special Features .............................................................................7
2SP-03V2 OVERVIEW..................................................................8
2.1 The Panel ........................................................................................8
2.2 The Keypad.....................................................................................9
2.2.1 General ...............................................................................9
2.2.2 Quick Dial Numbers...........................................................10
2.3 Sound Indicators...........................................................................11
2.4 LED Indicators ...............................................................................11
3SPECIFICATIONS.....................................................................12
4INSTALLATION.........................................................................14
4.1 Unpacking the Equipment............................................................14
4.2 Getting to Know the SP-03V2 ........................................................14
4.3 Planning the Installation ................................................................14
4.4 Installing the Backup Battery.........................................................14
4.5Connecting the Power, Telephone Line and Ethernet..................16
5PROGRAMMING.....................................................................17
5.1 Overview .......................................................................................17
5.2 Installer Menu................................................................................17
5.2.1 Change Code...................................................................17
5.2.2 Zone Options .....................................................................18
5.2.3 Enrolling Wireless Devices and Remote Controls...............19
5.2.4 Security ..............................................................................20
5.2.5 Communications ..............................................................29
5.2.6 Messages ..........................................................................36
5.2.7 Maintenance.....................................................................38
5.2.8 System Language Settings ................................................41
5.3 Master Menu.................................................................................42
5.3.1 Edit Master Code...............................................................42
5.3.2 Defining User Codes ..........................................................43
5.3.3 Setting Date and Time.......................................................43

Table of Contents
SP-03V2 Installation Manual
Page iii
5.3.4 Setting Private Telephone Numbers ..................................44
5.3.5 Quick Dial Phone ...............................................................44
5.3.6 Forced Hang up................................................................45
5.3.7 Chime Mute ......................................................................45
5.3.8 Logs ...................................................................................46
5.3.9 Setting Zone Bypass...........................................................46
5.4 Reminder Mode ...........................................................................47
6REMOTE AND LOCAL PC PROGRAMMING ...........................49
7READING THE EVENT LOG......................................................50
Appendix A. XO-01 EXPANSION BOARD ..................................51
Appendix B. DEFAULT ZONE DESCRIPTIONS ..............................52
Appendix C. CUSTOM ZONE DESCRIPTIONS..............................53
Appendix D. DETECTOR DEPLOYMENT PLAN..............................54
Appendix E. ACCESSORIES........................................................55
E.1. Remote Control ............................................................................55
E.2. Repeaters .....................................................................................55
E.3. Sirens.............................................................................................56
E.4. Keypads........................................................................................56
Appendix F. REPORTING CODES ...............................................57
F.1. Key/Arm-Disarm Events .................................................................57
F.2. Trouble Events ...............................................................................57
F.3. Test and Miscellaneous Events .....................................................58
F.4. Emergency Events........................................................................58
F.5. Zone Events ..................................................................................59
Appendix G. DECLARATION Of CONFORMITY ..........................60
Appendix H. LIMITED WARRANTY...............................................61
Appendix I. TECHNICAL SUPPORT.............................................63

Notice, Copyright and Disclaimer
SP-03V2 Installation Manual
Page iv
Notice, Copyright and Disclaimer
This manual’s sole purpose is to assist installers and / or users in the safe and efficient
installation and usage of the system and / or product, and / or software described herein.
BEFORE ATTEMPTING TO INSTALL AND /OR USE THE SYSTEM,THE INSTALLER AND THE
USER MUST READ THIS MANUAL AND BECOME FAMILIAR WITH ALL SAFETY
REQUIREMENTS AND OPERATING PROCEDURES.
THE SYSTEM MUST NOT BE USED FOR PURPOSES OTHER THAN THOSE FOR
WHICH IT WAS DESIGNED.
THE USE OF THE SOFTWARE ASSOCIATED WITH THE SYSTEM AND /OR
PRODUCT,IF APPLICABLE,IS SUBJECT TO THE TERMS OF THE LICENSE
PROVIDED AS PART OF THE PURCHASE DOCUMENTS.
REL, RSP INC.AND /OR THEIR RELATED COMPANIES AND /OR SUBSIDIARIES’
(HEREAFTER:"ROSSLARE") EXCLUSIVE WARRANTY AND LIABILITY IS LIMITED
TO THE WARRANTY AND LIABILITY STATEMENT PROVIDED IN AN APPENDIX AT
THE END OF THIS DOCUMENT.
THIS MANUAL DESCRIBES THE MAXIMUM CONFIGURATION OF THE SYSTEM
WITH THE MAXIMUM NUMBER OF FUNCTIONS,INCLUDING FUTURE OPTIONS.
THEREFORE,NOT ALL FUNCTIONS DESCRIBED IN THIS MANUAL MAY BE
AVAILABLE IN THE SPECIFIC SYSTEM AND /OR PRODUCT CONFIGURATION YOU
PURCHASED.
INCORRECT OPERATION OR INSTALLATION,OR FAILURE OF THE USER TO
EFFECTIVELY MAINTAIN THE SYSTEM,RELIEVES THE MANUFACTURER (AND
SELLER)FROM ALL OR ANY RESPONSIBILITY FOR CONSEQUENT
NONCOMPLIANCE,DAMAGE,OR INJURY.
THE TEXT,IMAGES AND GRAPHICS CONTAINED IN THE MANUAL ARE FOR THE
PURPOSE OF ILLUSTRATION AND REFERENCE ONLY.
IN NO EVENT SHALL MANUFACTURER BE LIABLE FOR ANY SPECIAL,DIRECT,
INDIRECT,INCIDENTAL,CONSEQUENTIAL,EXEMPLARY OR PUNITIVE DAMAGES
(INCLUDING,WITHOUT LIMITATION,ANY AND ALL DAMAGES FROM BUSINESS
INTERRUPTION,LOSS OF PROFITS OR REVENUE,COST OF CAPITAL OR LOSS
OF USE OF ANY PROPERTY OR CAPITAL OR INJURY).
ALL GRAPHICS IN THIS MANUAL ARE FOR REFERENCE ONLY,SOME DEVIATION
BETWEEN THE IMAGE(S)AND THE ACTUAL PRODUCT MAY OCCUR.
ALL WIRING DIAGRAMS ARE INTENDED FOR REFERENCE ONLY,THE
PHOTOGRAPH OR GRAPHIC OF THE PCB(S)ARE INTENDED FOR CLEARER
ILLUSTRATION AND UNDERSTANDING OF THE PRODUCT AND MAY DIFFER FROM
THE ACTUAL PCB(S).

Notice, Copyright and Disclaimer
SP-03V2 Installation Manual
Page v
COPYRIGHT ׃2011 by rosslare All rights reserved.
This manual and the information contained herein are proprietary to Rosslare. Only Rosslare
and its customers have the right to use the information.
No part of this manual may be re-produced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of Rosslare.
Rosslare owns patents and patent applications, trademarks, copyrights, or other intellectual
property rights covering the subject matter in this manual.
TEXTS,IMAGES,AND ILLUSTRATIONS INCLUDING THEIR ARRANGEMENT IN THIS
DOCUMENT ARE SUBJECT TO THE PROTECTION OF COPYRIGHT LAWS AND OTHER LEGAL
RIGHTS WORLDWIDE.THEIR USE,REPRODUCTION,AND TRANSMITTAL TO THIRD
PARTIES WITHOUT EXPRESS WRITTEN PERMISSION MAY RESULT IN LEGAL
PROCEEDINGS.
The furnishing of this manual to any party does not give that party or any third party any
license to these patents, trademarks, copyrights or other intellectual property rights, except as
expressly provided in any written agreement of Rosslare.
Rosslare reserves the right to revise and change this document at any time, without being
obliged to announce such revisions or changes beforehand or after the fact.

INTRODUCTION
SP-03V2 Installation Manual
Page 6
1INTRODUCTION
This manual contains the following sections:
•INTRODUCTION
•SP-03V2 OVERVIEW
•SPECIFICATIONS
•INSTALLATION
•PROGRAMMING
•REMOTE AND LOCAL PC PROGRAMMING
•READING THE EVENT LOG
•Several Appendixes with useful tables and codes
1.1 General
The SP-03V2 Elderly Care Telephone by Rosslare Enterprises, Ltd. is the
ideal wireless security system for home or small office providing
intrusion protection. The SP-03V2 Elderly Care Telephone is also the
wireless panel used to control, program and operate the security
monitoring and IVR (Interactive Voice Response) messaging, with all
of the regular features of a home telephone.
The SP-03V2 Elderly Care Telephone uses the latest RF technology
and enables the smooth and easy operation of a large number of
security and communication options.
The SP-03V2 panel is easy to install and set up via local programming
and via a direct or modem connection to a PC, running the SP-03V2
PC Software.
The Panel has two full split reporting features for communicating to
central station for Contact ID + 2-Way Voice Enabled event
reporting and vocal communications.

INTRODUCTION
SP-03V2 Installation Manual
Page 7
1.2 Special Features
•Five Custom textual and recordable zone descriptions
•Advanced testing and diagnostics options
•Programmable remote-control buttons
•16 wireless zones
•1 hardwired expansion (with XO-01 Expansion)
•Programmable No Activity timer
•Interactive Voice menus for private phones
•Full Duplex 2-way voice with private phone reporting
•USB port for local PC connection*
•TCP/IP port for internet based reporting and programming with
automatic detection and configuration of TCP/IP connection.
•8 programmable Pill reminders
*available in next release

SP-03V2 OVERVIEW
SP-03V2 Installation Manual
Page 8
2SP-03V2 OVERVIEW
This section provides a description of the control panel and the
keypad. In addition, it also describes the chimes emitted when the
buttons on the keypad are pressed.
2.1 The Panel
Figure 1: SP-03V2 Front View

SP-03V2 OVERVIEW
SP-03V2 Installation Manual
Page 9
2.2 The Keypad
This chapter describes the keypad buttons and functions.
2.2.1 General
Key
Icon
Action
Emergency
Initiates an emergency
call
Disarm /
Cancel
Disarms the system
when armed (requires
code)
Cancels emergency
calls and actions
Arm (Away) /
Redial
Arms the system in
Away mode (requires
Code)
Redials last called
phone number in
telephone mode
Arm (Home) /
Flash
Arms the system in
home mode (requires
code)
Alphanumeric
keys 1-9
Numeric Entry (keys 1-9)
Initiate
/edit a number to
dial or quick dial
Add an alphanumeric
character (keys 2-9)
0 Key
Numeric entry
initiating/editing a
number to dial or quick
dial.
Trouble Display

SP-03V2 OVERVIEW
SP-03V2 Installation Manual
Page 10
Key
Icon
Action
# Key
Clears Access Code
Clears last entered digit
in Phone Number /
Numeric Value during
editing
Dials '#' during Manual
Call
Key
Enters a comma ',' as a
Dialing Delay in Phone
Number (during editing)
Dials '*' during Manual
Call
Menu / Up
Access the various
Menus.
Up – In the menus
Quick Dial /
Down
Enter Quick Dial mode
Down – In the menus
Speaker
Activates / Deactivates
speaker, Line On / Off
Volume
Increase/decrease
call/system volume
Yes/No (same as
Enter/Cancel)
2.2.2 Quick Dial Numbers
The SP-03V2 unit allows storage of 10 memorized telephone numbers
with an alphanumeric name of up to 16 characters.
Entering, modifying or deleting quick-dial numbers is allowed under
Master code access.
The Quick Dial button must be pressed to activate this option.

SP-03V2 OVERVIEW
SP-03V2 Installation Manual
Page 11
Quick Dial
Number
Behavior
0 to 9 Indicates the quick-dial number to call.
UP or DOWN
Initiates a menu for displaying and selecting the
required number.
2.3 Sound Indicators
Following are the sounds emitted by the system and push buttons:
Sound
Sounded when
Single beep A key is pressed
Long beep An attempt is made to enter an invalid or
unacceptable entry
Four short
beeps a
minute
If enabled, on trouble condition.
Short beep
every second
An exit/entry delay is activated.
Beep sounded every 0.5 seconds during last 10
seconds of delay.
Chime Activated (if enabled). Three programmable
chime types available
2.4 LED Indicators
This section describes the status and communication LED indicators.
LED
Behavior
Status LED Red
on when the system is armed and blinking
while the system is arming.
Communication
LED Green ON when the phone line, Modem or
TCP/IP Channel are active.

SPECIFICATIONS
SP-03V2 Installation Manual
Page 12
3SPECIFICATIONS
RF Data
RF Unit Type Integrated RF transceiver (two-way) shielded
super heterodyne, fixed frequency
Antenna Type Printed PCB type antenna
Operating
Frequencies 433.92 MHz Gseries
868.35 MHz Hseries
Receiver
Sensitivity
Up to -68 dBm
Transmitter
Power Up to +10 dBm, less based on country
requirements
Range
(open field) Up to 250 m in open space for detectors, and 110
m for hand-held remote controls
RF Device ID
Coding
Three-bytes non-replicated per sensor type, or
multiples of 16 million possible codes, make it
almost impossible to have two like coded
transmitters
The SP-03V2 system has optimum range if installed according to the
manufacturer’s recommendations, however it may be affected by
radio noise from nearby high-power sources, or signal interference
(blocking) by large metal surfaces or multiple concrete walls.
Environmental Data
Operating Temperature
0º – 60º C (32º F - 140º F)
Storage Temperature
-25 º – 70º C (-13º F - 158º F)
Relative Humidity
85% at 30º C Non condensing
Dimensions
L x W x D 220 x 140 x 48 mm
8.7 x 5.5 x 1.9 inch
Weight 595 gr. (1.3 lbs.)

SPECIFICATIONS
SP-03V2 Installation Manual
Page 13
Electrical Data
Display
2 Lines of 16 characters, backlit LCD
Local siren
87 dbA
External Power Supply
13.8 V DC; 800mA
Current Consumption
Standby - 120 mA
Maximum - 500 mA
Internal Backup
Battery 800 mAh for 6 hours standby,
2 hours full alarm
Communication
RF Jamming Detection
UL / EN selectable
Programmable No-
Activity Timer
1-30 minutes, per zone
Two CRM Numbers
and Accounts Primary only, Secondary only, Alternate,
Both or Disable Modes
Reporting Protocols
Contact ID + Contact ID over IP
Three Private
Telephone Numbers Voice reporting and two-way voice
communications
USB V2.0
Local PC programming connection *
Ethernet RJ-45 Port
Remote PC programming and
monitoring on LAN or WAN connections
Telephone Line-In and
Line-Out featuring line seizure in case of phone
use during alarm
*available in next release

INSTALLATION
SP-03V2 Installation Manual
Page 14
4INSTALLATION
4.1 Unpacking the Equipment
The contents of your package are listed below.
First, make sure that all the items in the kit have been included.
If you find that any item is missing, contact your dealer immediately.
SP-03V2 Elderly Phone package content
•One SP-03V2 Elderly Care Telephone - Wireless Emergency
System
•One Handset
•One Handset cord
•One AC-DC power adapter
•One Telephone cord.
•One Rechargeable lead-acid battery
•Optional XO-01 Wireless to Wired Single Channel Transceiver
4.2 Getting to Know the SP-03V2
The SP-03V2 resembles an intelligent telephone set with a
speakerphone and a handset; however, it has several additional
keys, which are used for programming the system as detailed in the
SP-03V2 OVERVIEW, on page 8.
4.3 Planning the Installation
The tables located in Appendix A. through Appendix E. on page 51,
to 55 can assist you to plan and register the location of each
detector. Mark the transmitters and detectors in the supplied tables
accordingly.
4.4 Installing the Backup Battery
The battery is installed by opening the battery door located on the
bottom of the SP-03V2. Turn the SP-03V2 over to see the battery door.
To install the Backup Battery:
1. Remove the screw that secures the battery door; use a small
Phillips head screwdriver and turn the screw counterclockwise.

INSTALLATION
SP-03V2 Installation Manual
Page 15
Figure 2: Rear of SP-03V2 Showing Battery Door
2. Carefully insert a flat screwdriver in the slot under the screw-hole
tab, and twist to lift the tab off the main housing. Alternatively,
you may use your finger to pull off the battery lid.
Note:
Be particularly careful not to lose the screw, or damage the
battery door unit.
Do not try to remove the battery door from the catches without
removing the screw, and do not over tighten the screw
3. Inside the battery compartment, you will see a battery
connector on the PSB.
Figure 3: Battery Compartment Interior

INSTALLATION
SP-03V2 Installation Manual
Page 16
4. Connect the rechargeable battery by connecting the wire block
as shown in Figure 3, on page 15. Once connected, slide the
battery into the compartment and replace the lid, and the
screw.
4.5 Connecting the Power, Telephone Line and Ethernet
The SP-03V2 utilizes a standard AC/DC adapter and uses the
standard RJ-11 phone wire.
To Connect the Phone Line and Ethernet:
1. Plug one end of the RJ-11 telephone cable to the Line-In phone
jack of the SP-03V2.
2. Plug the other end to the wall phone jack.
3. Connect the SP-03V2’s Line-Out phone jack to the rest of the
house.
4. Plug the RJ-45 Ethernet cable to the Ethernet jack of the SP-03V2.
5. Plug the other end to the Ethernet socket in the wall or to the
local Ethernet connection.
To Connect the Power:
1. Connect AC adapter jack into the socket (marked “13.8V DC”)
ensure that the (rounded) rectangular protrusion is horizontal.
2. Twist the jack clockwise by 90 degrees to lock in place.
3. Verify that the input marked on the AC to DC converter
corresponds to your mains voltage.
4. Plug the converter into an electric outlet.
5. Verify that the SP-03V2’s display is on.
6. The system will automatically detect and configure the Ethernet
connection. If the connection is established an arrow will appear
in the top right corner, if the Ethernet cable is disconnected, no
indication will appear. If the Ethernet cable is connected but the
system could not initialize the TCP/IP configuration, an X will
appear.
7. Lift the handset and verify the presence of a dial tone.

PROGRAMMING
SP-03V2 Installation Manual
Page 17
5PROGRAMMING
5.1 Overview
SP-03V2 must be programmed after installation. You can use the
backup battery or the AC power supply as operating power while
programming.
SP-03V2 is provided with two default codes:
•Default installer code: 8888 – Enables you to program SP-03V2
•Default Master code: 1234 – Enables you to change the master
code and modify the User and Master options
We recommend that you change the master and installer codes
after using them for the first time.
5.2 Installer Menu
The Installer’s menu enables access to the following group of
options:
•Change (installer) code
•Zones
•Enrolling
•Security
•Communications
•Messages
•Maintenance
•Select Language
To Enter the Installer Menu:
1. Press Menu until the screen displays Installer Menu.
2. Press Enter.
3. Enter the installer code; the default code is 8888.
4. Once in the INSTALLER MENU use the Up and Down buttons to
scroll the sub menus. Press Enter to access the desired sub menu
as detailed below.
5.2.1 Change Code
This option enables you to change the installer code with which you
enter the system. The default code is 8888.

PROGRAMMING
SP-03V2 Installation Manual
Page 18
To change the Installer Code:
1. Access the Installer menu as explained on page 17.
2. Use the Up and Down buttons to locate the CHANGE CODE
submenu. Press the Enter button to access the submenu
3. Type a new four-digit installer code and press Enter to save your
new code.
5.2.2 Zone Options
This menu allows you to define each of the 16 available zones. You
can define the zone type, description, activity type and it’s audible
chime indication.
To specify Zone Behavior and Options:
1. Access the Installer menu as explained on page 17.
2. Use the Up and Down button to locate the ZONES submenu.
Press the Enter button to access the submenu.
3. Select the required zone by either browsing all 16 using the Up
and Downbuttons and confirm with Enter or by entering the zone
number, using the numeric keypad.
4. Once in the desired zone, use the Up and Down buttons to
browse the options, press Enter to access the desired sub menu in
order to define several characteristics as follows:
•Zone Type; select one of the following:
oInterior
oPerimeter
oDelay
oFire
o24 Hour Silent o24 Hour Audible
oChime
•Description; select one of the fixed descriptions or one of the
five (5) editable custom descriptions.
•Chime; select one of three chimes, or chime off. By default,
zone is CHIME OFF.
•No Activity; select ENABLE or DISABLE, By default the option is
DISABLE

PROGRAMMING
SP-03V2 Installation Manual
Page 19
5.2.3 Enrolling Wireless Devices and Remote Controls
You can enroll up to sixteen (16) detectors, eight (8) remote controls,
four (4) remote sirens, four (4) keypads, and four (4) repeaters. The
enrollment process can also be done via the software, refer to the
software manual for further details.
Before enrolling wireless devices, the installer should determine
whether the working frequency of the wireless devices is H (868 MHz)
or G (433 MHz). The installer should also be sure that all of these
wireless devices contain the appropriate batteries.
To Enroll a Wireless Device or Remote Control:
1. Access the Installer menu as explained on page 17.
2. Use the Up and Down buttons to locate the ENROLLING submenu.
Press the Enter button to access the submenu.
3. Select a group of wireless devices: DETECTORS, REMOTE CONTROLS, R.
SIRENS, KEYPADS, or REPEATERS.
To enroll a hardwired device using the XO-01 expansion board,
select the R.SIRENS group, refer to the XO-01 installer manual for
wiring instructions. See also Appendix A. XO-01 EXPANSION
BOARD, on page 51.
4. Choose the device number to enroll within the selected device
group.
5. If a device exists, the system will display the following message:
Enter to Delete. To replace the device with a new device, press
Enter to delete, and continue with Step 4, above.
6. If a device does not exist, the system will display the following
message: Waiting for Signal. The system will wait for an event to
be sent from a wireless device (e.g., Tamper, Alarm).
7. If the system receives an event from any wireless device, the
system will provide an audible acknowledgement of receipt, and
will display the following message: Enter to Store.
8. After you press Enter, the system will be ready to enroll the next
wireless device.

PROGRAMMING
SP-03V2 Installation Manual
Page 20
5.2.4 Security
The following is a list of the various security features of the system:
•Exit Delay
•Entry Delay
•Auto Arming Schedule (for
every day of the week)
•Siren Time
•Siren Mode
•Enable Local Siren
•Supervision Time
•Enable Jamming
•No Activity Time
•Enable Trouble Beeps
•Bypass Option
•Enable Forced Arm
•Quick Arm
•Instant Arm
•Emergency Alarm Mode
•Duress Code
•Alarm Cancel
•Alarm Abort Time
•Hide Display
•Key Beeps
•
Exit Delay
An exit delay enables the user to arm the system, and exit the site
through a specified door, after arming the system, without setting off
an alarm.
Slow-rate warning beeps sound when the system is armed, the
beeping rate increases during the last ten seconds of the delay. The
exit delay is set at 30 seconds by default.
To Specify the Exit Delay:
1. Access the Installer menu as explained on page 17.
2. Use the Up and Down buttons to locate the SECURITY submenu.
Press the Enter button to access the submenu.
3. Select Exit Delay.
4. Using the numeric keypad, specify the length of time for the exit
delay between 1 and 99 seconds and press Enter to save your
selection.
Note:
Use the #key to delete a digit entered by mistake.