RTS TIF-2000A User manual

Model TIF 2000A
Digital Hybrid Telephone Line Interface
9350-7823-000 Rev C May/2007

PROPRIETARY NOTICE
The product information and design disclosed herein were originated by
and are the property of Telex Communications, Inc. Telex reserves all
patent, proprietary design, manufacturing, reproduction, use and sales
rights thereto, and to any article disclosed therein, except to the extent
rights are expressly granted to others.
COPYRIGHT NOTICE
Copyright 2007 by Telex Communications, Inc. All rights reserved.
Reproduction, in whole or in part, without prior written permission from
Telex is prohibited.
WARRANTY NOTICE
See the enclosed warranty card for further details.
CUSTOMER SUPPORT
Technical questions should be directed to:
Customer Service Department
RTS/Telex Communications, Inc.
12000 Portland Avenue South
Burnsville, MN 55337 USA
Telephone: [phone]
Fax: [phone]
RETURN SHIPPING INSTRUCTIONS
Customer Service Department
Telex Communications, Inc. (Lincoln, NE)
Telephone: [phone]
Fax: [phone]
Factory Service: 800-553-5992
Please include a note in the box which supplies the company name,
address, phone number, a person to contact regarding the repair, the type
and quantity of equipment, a description of the problem and the serial
number(s).
SHIPPING TO THE MANUFACTURER
All shipments of product should be made via UPS Ground, prepaid (you
may request from Factory Service a different shipment method). Any
shipment upgrades will be paid by the customer. The equipment should
be shipped in the original packing carton. If the original carton is not
available, use any suitable container that is rigid and of adequate size. If
a substitute container is used, the equipment should be wrapped in paper
and surrounded with at least four (4) inches of excelsior or similar
shock-absorbing material. All shipments must be sent to the following
address and must include the Proof of Purchase for warranty repair.
Upon completion of any repair the equipment will be returned via
United Parcel Service or specified shipper, collect.
Factory Service Department
Telex Communications, Inc.
8601 East Cornhusker Hwy.
Lincoln, NE 68507 U.S.A.
Attn: Service
This package should include the following:
1 TIF2000A Final Assembly 9010-7823-000
1 Power Supply 532026-000
1 IEC Power Cord 550006-100
1 User Manual 9350-7823-000
1Software Diska
a. Software disk contains country specific telephone systme configuration files.
9015-7674-100
1 Warranty Card 38110-387

Table
Of
Contents
Introduction and Description ....................................3
Description .....................................................3
Front and Rear Panel Features .....................4
Specifications .................................................4
Installation and Operation ........................................5
Installation .....................................................5
Rear Panel DIP Switch (S201) .......................5
Auto-Answer ...................................................5
Generate Ring Signal .....................................5
Password Required ........................................5
Intercom Port Address ...................................5
Full Duplex Mode ..........................................6
Internal DIP Switch (S202) ............................7
Ring Count .....................................................8
DTMF or Pulse Dial Selection .......................8
Point-To-Point Seize ......................................9
One Touch Dial ..............................................9
Fast Seize .......................................................9
DSP Full Or Half Duplex Selection ...............9
Audio Ducking ................................................9
Internal DIP Switch (S203) ............................9
Rack Mounting .............................................10
Connections ..................................................10
Intercom .......................................................10
Power Supply ...............................................11
Setting Audio Levels .....................................12
Setting audio levels to intercom matrix ........12
Setting audio levels to telephone line ...........12
Configuring for Country’s
Telephone System .........................................13
Operation .....................................................14
Operation from a Keypanel ..........................14
Programming a key to use the TIF2000A ....14
Dialing a Call ...............................................14
Hanging Up ..................................................15
Re-dialing the last number ...........................15
Dialing a speed dial number ........................15
Storing a speed dial number ........................15
Answering a call ..........................................16
TIF2000A System Setup to Receive Calls ....16
Auto-Answer Mode .......................................16
Manual Answer Mode ..................................17
Using the TIF2000A from the Telephone .....17
DTMF Codes ................................................18
Telephone Interface Requirements Form......20
Notes ............................................................21

3
CHAPTER 1
Introduction and Description
This manual describes the installation, programming, and operating procedures for the RTS®Model TIF2000A Digital Hybrid
Telephone Line Interface. Since TIF2000A functions as a keypanel, the user may also need to refer to the manuals and/or the
AZedit online help files for information on configuring certain features.
NOTE: Be sure to review any recently added supplemental information before proceeding. Supplements are placed at the
back of the manual.
Description
The TIF2000A is a single line digital hybrid telephone line interface designed to be compatible with ADAM, ADAM CS,
Zeus, and CS9000 series intercom systems. It provides bi-directional communication between the intercom matrix and a
standard DTMF capable telephone line. It allows the phone to access all crosspoints of the matrix, as well as dynamic party
lines, IFB circuits, and other forms of communications. The 1RU high by 1/2 wide rack-mountable (via an optional kit)
TIF2000A provides a transparent line to the telephone system enabling full dial-out capability from any designated keypanel
with keypad. The TIF2000A has full dial-in capability giving the caller a keypanel on the system via commands from the
DTMF pad on their telephone. Since the TIF2000A appears to the matrix as any other keypanel would, the only limitation on
the number of units in the system is the same as for other keypanels.

Introduction and Description
4
Front and Rear Panel Features
FIGURE 1. TIF2000A Reference View
Power
Indicator Seizes &
Drops Line
Line Mode
Indicator Audio to Matrix
Level Adjustment
Audio to Matrix
Level Meter
Audio to Telephone Line
Level Adjustment
Audio to Telephone Line
Level Meter
Power
Telephone Line
Connections
Address &
Configuration
Data
Present
Intercom Matrix
Connections
Specifications
Matrix Input/Output:
0 dBu to ±20 dBu
Telephone Input/Output:
-30 dBu to +6 dBu
Noise (200 Hz to 3.8 kHz):
-40 dBu or less
Harmonic Distortion (300 Hz to 3.8 kHz):
Intercom Side: -30 dBu or less
Telephone Side: -25 dBu or less
Frequency Response:
300 Hz to 3.8 kHz +0 dB, -6 dB
Matrix Connectors:
DE-9S Female
RJ-12 Female
Telephone Line Connector:
RJ11 Female
Telephone Loop-Thru Connector:
RJ11 Female
Power Requirements:
100-240 VAC, 50/60 Hz, 1A
Environmental:
Operating Temperature - 0°C to 50°C
Storage Temperature - -20°C to 75°C
Humidity (Operating and Storage) - 0-95%, non-
condensing
Dimensions:
1.72” (44mm) H x 8.19” (208mm) W x 8” (203mm) D
Finish:
Thermoplastic front panel, aluminum case and rear
panel, light gray finish
Approvals:
CE, UL, FCC
Specifications subject to change without notice!

5
CHAPTER 1
Installation and Operation
Installation
Rear Panel DIP Switch (S201)
The rear panel DIP switch contains switches to configure the most often changed options. These include: auto-answer ON/
OFF, ring signal ON/OFF, password ON/OFF, intercom port address, and full duplex method.
Auto-Answer
Turning ON the auto-answer option will set the unit to answer the phone automatically when it rings. The number of rings
required before it answers is determined by the setting of internal DIP switch S202. If auto-answer is turned OFF, the line will
ring until someone at a keypanel answers the call or until the Select button on the TIF2000A’s front panel is pressed. To turn
ON auto-answer, place switch 1 in the down position. To turn OFF auto-answer, place switch 1 in the up position.
Generate Ring Signal
Turning ON the generate ring signal option sets the unit so that when the phone line is ringing, keypanels that are configured to
receive ring signals will produce an audible ring. To turn ON the ring signal, place switch 2 in the down position. To turn OFF
the ring signal, place switch 2 in the up position.
Password Required
Turning ON the password required option sets the unit so that when a call is automatically answered, the user must enter a
password via DTMF before the unit will allow communications. The password numeric sequence and length are determined
by the settings of internal DIP switch S203. To turn ON the password required option, place switch 3 in the down position. To
turn OFF the password required option, place switch 3 in the up position.
Intercom Port Address
Switches 4 to 7 determine the address of the unit. The port address is expressed in binary with switch 4 being the least
significant bit (LSB) and switch 7 being the most significant bit (MSB). To turn ON (set bit to 1), place the desired switch in
the down position. To turn OFF (set bit to 0), place the desired switch in the up position. ADAM, ADAM CS, and Zeus units
use a 1-8 address scheme for their ports (e.g., ports 1-8 have addresses 1-8, ports 9-16 have addresses 1-8, etc). CS-9xxx
systems use a 1-10 scheme for port addresses (e.g., ports 1-10 have addresses 1-10, ports 11-20 have addresses 1-10, etc).

Installation and Operation
6
To set the address for ADAM, ADAM CS, or Zeus systems, do the following:
1. Determine the port number that will be used for the TIF2000A.
2. Locate the port number and its corresponding address in Table 1.
3. Determine the DIP switch settings by looking up the address determined in the previous step in Table 2 on page 7.
4. Set the DIP switches on the back of the unit.
To set the address for the CS 9xxx systems, do the following:
1. Determine the intercom port (audio channel number) that will be used for the TIF2000A.
For the port numbers ending in 1 through 9, the address is the last digit of the port number. If the last digit is zero (0),
use 10 as the address number.
2. Determine the DIP switch settings by looking up the address in Table 2 on page 7.
3. Set the DIP switches on the back of the unit.
Full Duplex Mode
Switch 8 (S201) controls the method by which full duplex operation is implemented in the unit. This switch only works if full
duplex mode is set via internal DIP switch S202, switch 7. (Factory default setting for switch 7 is OFF, Full-Duplex Mode.) If
switch 8 is in the up position, then the unit will be forced into full-duplex mode all the time. If switch 8 is in the down position,
then the unit will be forced into full duplex mode only when audio is present.
When using full-duplex mode, users may hear an increased amount of echo on the line. This may be more pronounced when
the TIF2000A is forced into full-duplex mode all of the time (switch 8 up) rather than only when audio is present (switch 8
down).
TABLE 1. Correspondence between address numbers and intercom port numbers for ADAM ADAM CS, and Zeus
Address
Card Numbers (bold headings) and Port Numbers
Cards 1-25
12345678910111213141516171819202122232425
1 1 9 17 25 33 41 49 57 65 73 81 89 97 105 113 121 129 137 145 153 161 169 177 185 193
2 2 10 18 26 34 42 50 58 66 74 82 90 98 106 114 122 130 138 146 154 162 170 178 186 194
3 3 11 19 27 35 43 51 59 67 75 83 91 99 107 115 123 131 139 147 155 163 171 179 187 195
4 4 12 20 28 36 44 52 60 68 76 84 92 100 108 116 124 132 140 148 156 164 172 180 188 196
5 5 13 21 29 37 45 53 61 69 77 85 93 101 109 117 125 133 141 149 157 165 173 181 189 197
6 6 14 22 30 38 46 54 62 70 78 86 94 102 110 118 126 134 142 150 158 166 174 182 190 198
7 7 15 23 31 39 47 55 63 71 79 87 95 103 111 119 127 135 143 151 159 167 175 183 191 199
8 8 16 24 32 40 48 56 64 72 80 88 96 104 112 120 128 136 144 152 160 168 176 184 192 200
Cards 26-50
26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50
1 201 209 217 225 233 241 249 257 265 273 281 289 297 305 313 321 329 337 345 353 361 369 377 385 393
2 202 210 218 226 234 242 250 258 266 274 282 290 298 306 314 322 330 338 346 354 362 370 378 386 394
3 203 211 219 227 235 243 251 259 267 275 283 291 299 307 315 323 331 339 347 355 363 371 379 387 395
4 204 212 220 228 236 244 252 260 268 276 284 292 300 308 316 324 332 340 348 356 364 372 380 388 396
5 205 213 221 229 237 245 253 261 269 277 285 293 301 309 317 325 333 341 349 357 365 373 381 389 397
6 206 214 222 230 238 246 254 262 270 278 286 294 302 310 318 326 334 342 350 358 366 374 382 390 398
7 207 215 223 231 239 247 255 263 271 279 287 295 303 311 319 327 335 343 351 359 367 375 383 391 399
8 208 216 224 232 240 248 256 264 272 280 288 296 304 312 320 328 336 344 352 360 368 376 384 392 400

7
Installation
Internal DIP Switch (S202)
Internal DIP switch (see Figure 3 on page 8) is accessed by removing the top cover. To remove the top cover, remove and loosen the
screws as indicated in Figure 3. Remove the cover by lifting up on the back portion of the cover. To reinstall the cover, place the front
portion into the grooves on the bottom cover and slide the cover toward the front of the unit while lowering the back of the cover.
Replace and tighten the screws that were removed or loosened as indicated in Figure 2 on page 8.
Cards 51-75
51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75
1 401 409 417 425 433 441 449 457 465 473 481 489 497 505 513 521 529 537 545 553 561 569 577 585 593
2 402 410 418 426 434 442 450 458 466 474 482 490 498 506 514 522 530 538 546 554 562 570 578 586 594
3 403 411 419 427 435 443 451 459 467 475 483 491 499 507 515 523 531 539 547 555 563 571 579 587 595
4 404 412 420 428 436 444 452 460 468 476 484 492 500 508 516 524 532 540 548 556 564 572 580 588 596
5 405 413 421 429 437 445 453 461 469 477 485 493 501 509 517 525 533 541 549 557 565 573 581 589 597
6 406 414 422 430 438 446 454 462 470 478 486 494 502 510 518 526 534 542 550 558 566 574 582 590 598
7 407 415 423 431 439 447 455 463 471 479 487 495 503 511 519 527 535 543 551 559 567 575 583 591 599
8 408 416 424 432 440 448 456 464 472 480 488 496 504 512 520 528 536 544 452 560 568 576 584 592 600
Cards 76-100
76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100
1 601 609 617 625 633 641 649 657 665 673 681 689 697 705 713 721 729 737 745 753 761 769 777 785 793
2 602 610 618 626 634 642 650 658 666 674 682 690 698 706 714 722 730 738 746 754 762 770 778 786 794
3 603 611 619 627 635 643 651 659 667 675 683 691 699 707 715 723 731 739 747 755 763 771 779 787 795
4 604 612 620 628 636 644 652 660 668 676 684 692 700 708 716 724 732 740 748 756 764 772 780 788 796
5 605 613 621 629 637 645 653 661 669 677 685 693 701 709 717 725 733 741 749 757 765 773 781 789 797
6 606 614 622 630 638 646 654 662 670 678 686 694 702 710 718 726 734 742 750 758 766 774 782 790 798
7 607 615 623 631 639 647 655 663 671 679 687 695 703 711 719 727 735 743 751 759 767 775 783 791 799
8 608 616 624 632 640 648 656 664 672 680 688 696 704 712 720 728 736 744 752 760 768 776 784 792 800
TABLE 2. Address DIP Switch Settings
Logical
Keypanel
Number
DIP Switch Settings
SW4SW5SW6SW7
1Down Up Up Up
2Up Down Up Up
3Down Down Up Up
4Up Up Down Up
5Down Up Down Up
6Up Down Down Up
7Down Down Down Up
8Up Up Up Down
9Down Up Up Down
10 Up Down Up Down
NOTE: Shaded area is for CS9xxx system address only!
TABLE 1. Correspondence between address numbers and intercom port numbers for ADAM ADAM CS, and Zeus
Address
Card Numbers (bold headings) and Port Numbers

Installation and Operation
8
Ring Count
Switches 1 and 2 determine the number of rings before the unit answers. Note, the ring count is approximate. These switches
have no effect unless switch 1 on the rear panel DIP switch bank is in the down position. To set the ring count, consult Table 3
on page 9.
DTMF or Pulse Dial Selection
Switch 3 sets the dialing mode to either Dual Tone Multi-Frequency (DTMF) or Pulse. When the switch is in the OFF
position, DTMF dialing is selected. When the switch is in the ON position, pulse dialing is selected.
FIGURE 2. Screw Placement on the Back Panel.
FIGURE 3. Internal DIP Switch Locations
Remove
Loosen
Internal DIP
Switch (S202
Internal DIP
Switch (S202

9
Installation
Point-To-Point Seize
Switch 4 turns ON and OFF the point-to-point seize feature. When the switch is in the OFF position, normal line seize
operation (via a keypanel) is selected. When the switch is in the ON position, a line will be seized immediately upon the
designated TIF200A’s talk key being pressed via the keypanel.
One Touch Dial
Switch 5 enables/disables the One Touch Dialing feature. When the switch is in the OFF position, one touch dialing is
disabled. When the switch is in the ON position, one touch dialing is enabled.
One Touch Dial works as follows:
If a number is stored in Auto Dial memory 1 on the TIF2000A, and the line is on hook, the TIF2000A will auto-dial the
number stored in Auto-Dial memory 1 whenever any keypanel closes a point-to-point talk key to the TIF2000A
Fast Seize
Switch 6 enables/disables the Fast Seize feature. If the switch is in the OFF position, Fast Seize is disabled. If the switch in the
ON position, Fast Seize is enabled. If Fast Seize is enabled and the unit is set to auto answer, then the TIF2000A will answer or
“seize” the line at the start of the first ring. It is important to note that a ring will not be heard on any of the keypanels.
DSP Full Or Half Duplex Selection
Switch 7 determines either full duplex or half duplex operation. If the switch is set to the OFF (factory default) position, the
DSP is forced into full duplex mode as determined by the setting of switch 8 on the DIP switch bank located on the rear panel
of the TIF2000A. See Full Duplex Method for more information. If the switch is set to the ON position, the DSP is never
forced into full duplex mode.
Audio Ducking
Switch 8 enables/disables the Audio Ducking feature. If the switch is set to the ON position, Audio Ducking is disabled. If the
switch is set to the OFF position, Audio Ducking is enabled. The Audio Ducking feature helps to eliminate feedback between
the intercom system and the telephone.
Internal DIP Switch (S203)
Internal DIP Switch (S203) selects the password. It has no effect unless password required has been enabled on the DIP switch
located on the rear panel. When password required is enabled, the password must be entered via DTMF by the caller before
they may communicate. This is to prevent unauthorized use of the intercom by callers. See Table 5 on page 11.
Switches 7 & 8 select the length of the password, from 1 to 4 digits long. If set for 1 digit, only the first digit of the password
is used, if set for 2 digits, then the first 2 digits are used etc.
# of
Rings SW1 SW2
1OFFOFF
2ONOFF
4OFFON
8ONON
TABLE 3. Ring Count Settings

Installation and Operation
10
Rack Mounting
There are two options for rack mounting the TIF2000A. If a single unit is to be rack mounted, attach an MCP-2 rack mount kit.
If two units are to be mounted side-by-side, attach an MCP-1 rack mount kit. See Figure 4, for a depiction of the two rack
mount kits.
Connections
Intercom
Use either of the “To Matrix” connectors (but not both) to connect to an intercom port. The intercom port that you connect to
will determine the address of the unit (see “Intercom Port Address” on page 5). Cable wiring diagrams are shown in Figure 5
and Figure 6. An LED labeled “Data” is located next to the Matrix connectors and serves as a basic indicator of data flow.
TABLE 4. Password Configuration
PW
Length SW7 SW8
4OFFOFF
3ONOFF
2OFFON
1ONON
FIGURE 4. Rack Mount Kits

11
Installation
There are two telephone connections provided on the rear of the TIF2000A. Plug the telephone line into the jack labeled “To
Phone Line”. You may also plug a standard telephone into the jack labeled “Loop Thru”
NOTE: The standard telephone plugged into the “Loop Thru” jack is disconnected when the TIF2000A switches the
telephone line.
Power Supply
To connect the power supply, do the following:
1. Insert the round connector from the brick type
power supply into the power connector on the rear of
the TIF2000A.
2. Turn the locking ring on the connector to secure the
connection.
3. Plug the female end of the IEC type power cord
into the power supply.
4. Plug the other end into an appropriate power outlet.
TABLE 5. Password Settings
Password
SW
1SW 2SW 3SW 4SW 5SW 6
4,7,8,8, off off off off off off
7,7,7,7 on off off off off off
4,6,8,7 off on off off off off
1,0,5,8, on on off off off off
1,4,8,4 off off on off off off
7,0,3,3 on off on off off off
5,9,0,7, off on on off off off
0,9,3,5 on on on off off off
3,7,8,0 off off off on off off
1,4,5,0 on off off on off off
6,9,2,7 off on off on off off
8,3,0,3 on on off on off off
8,3,3,6 off off on on off off
6,0,8,0 on off on on off off
2,9,5,7 off on on on off off
5,8,5,1 on on on on off off
9,5,9,9 off off off off on off
8,2,0,6 on off off off on off
4,7,4,0 off on off off on off
4,5,7,3 on on off off on off
8,8,3,0 off off on off on off
0,6,2,0 on off on off on off
3,3,3,9 off on on off on off
9,8,5,0 on on on off on off
7,3,5,6 off off off on on off
9,1,4,6 on off off on on off
9,9,9,1 off on off on on off
3,8,8,1 on on off on on off
4,2,4,0 off off on on on off
1,0,6,3 on, off on on on off
8,6,3,2 off on on on on off
4,2,3,4 on on on on on off
0,8,5,1 off off off off off on
0,6,7,4 on off off off off on
0,0,1,5 off on off off off on
6,2,9,4 on on off off off on
9,9,5,4 off off on off off on
1,0,7,9 on off on off off on
9,0,3,0 off on on off off on
TABLE 5. Password Settings

Installation and Operation
12
Setting Audio Levels
Audio levels to the intercom matrix and to the telephone line
can be adjusted via the trim pots located on the front panel.
Setting audio levels to intercom matrix
Adjustment may be made via the front panel control (see
Figure 1). To adjust the control use small flat blade screw
driver or trim pot adjustment tool. Initially, set the front
panel level control for mid-range. Have the caller talk at
their normal level and adjust the control for the best audio
quality while avoiding going into the red section of the audio
meter (to Matrix) located on the front panel.
Setting audio levels to telephone line
Adjustment may be made via the front panel control (see
Figure 1 on page 4). To adjust the control use a small flat
0,1,6,6 on on on off off on
9,5,5,6 off off off on off on
8,0,5,4 on off off on off on
6,2,9,3 off on off on off on
6,6,1,1 on on off on off on
6,3,6,7 off off on on off on
1,5,2,9 on off on on off on
2,7,5,6 off on on on off on
8,3,1,3 on on on on off on
1,6,5,6 off off off off on on
7,6,4,2 on off off off on on
1,6,5,3 off on off off on on
1,6,0,3 on on off off on on
4,3,7,3 off off on off on on
3,5,7,4 on off on off on on
4,7,6,4 off on on off on on
3,8,6,8 on on on off on on
5,7,1,9 off off off on on on
3,9,2,7 on off off on on on
6,8,5,7 off on off on on on
5,4,8,7 on on off on on on
3,2,5,2 off off on on on on
0,4,0,1 on off on on on on
6,4,0,9 off on on on on on
4,3,4,3 on on on on on on
TABLE 5. Password Settings
FIGURE 5. RJ-12 Intercom Cable
FIGURE 6. DE9 Intercom Cable

13
Installation
blade screwdriver or trim pot adjustment tool. Initially set the front panel level control for mid-range. Talk at your normal level
and adjust the control for the best audio quality while avoiding going into the red section of the audio meter (to Telephone)
located on the front panel.
Configuring for Country’s Telephone System
The TIF2000A should be configured to work with the telephone system to which it is connected. Each country or area of the
world has unique signaling differences that could cause erratic operation of the TIF2000A if it is not properly configured. If
the system you intend to connect is not currently supported, you may request a configuration using the form located in the back
of this manual.
To configure the unit for use with a specific country’s telephone system, do the following:
NOTE: AZedit must be configured to allow firmware downloads.
1. Connect the TIF2000A to the intercom system.
2. Open AZedit.
3. From the Status menu, select Software Versions.
A popup menu appears.
4. From the popup menu, select Keypanels.
The Keypanel Version Information window appears.
5. Select the TIF2000A entry to which you want to work.
NOTE: The configurations are in a self-extracting archive on the included floppy disk. Extract and copy these files to a
designated location on the computer connected to the intercom matrix.
6. Press Ctrl+SHIFT+D to start the software download process.
A download screen appears.
7. Browse to the location of the configuration file.
8. Select the configuration file.
9. Click OK.
Once the software version window reappears, the process is complete.
The status reported for the TIF2000A contains a number corresponding to the country configuration. This is reported as
LOCALE = XX, where XX is a specific number for each country. The current possible configurations are:
Locale # Country or Countries
0 North America, Korea, Taiwan
1Belgium
2France
3Germany
4 United Kingdom (UK)
5 Italy
6 Japan
7 Netherlands
8 Norway
9NotUsed
10 Singapore
11 Brazil, Sweden
12 Ireland
CUST Custom Configuration

Installation and Operation
14
Operation
Operation from a Keypanel
The TIF2000A is operated from the intercom keypanels, and from the dial pad on the telephone at the remote end of the line.
Any keypanel with a keypad may use a TIF2000A. All that is necessary is to program a key to talk to the TIF2000A, as if it
were a keypanel. The alpha-numeric display or tall LED for that key then provides information about the phone line. A solid
display or non-illumined LED indicates a line which is not in use. A slow flash indicates a line which is in use (off hook). A
rapidly flashing display or LED indicates a line which is ringing. In addition, the alpha numeric display will display digits as
they are dialed, and the LED will flash for each digit.
NOTE: Displayed tallies will be different if the “Don’t generate tallies for TIF or trunk use” option has been selected in
AZedit (Options>Intercom Configuration).
Programming a key to use the TIF2000A
To use the TIF2000A, either to answer a call, or to call out, you first need to program a key to talk to the TIF2000A. This is
accomplished in the same manner as programming a key to talk to a keypanel.
To program a key by port number, enter NUM-nnn-PGM-t, where NUM is the number 1 key, nnn is the port number of the
TIF2000A you want to use, and t is any talk key. In general, you will also need to use the listen key, so it should be assigned as
either AF (auto-follow) or AL (auto-listen).
NOTE: The TIF2000A only responds to commands which are sent via a point-to-point key assignment. If you wish to
use the TIF2000A primarily on a PL, you must add a point-to-point assignment as the L2 talk assignment on the
talk key for any panels which are going to either answer the line or dial out on the line.
Dialing a Call
Any keypanel may dial calls on the TIF2000A,
To dial a call on the TIF2000A, do the following:
1. Press the listen key for the line you want to dial from.
This allows you to hear a dial tone, and your DTMF dialing tones.
2. Enter dial mode by entering PHONE-PGM-T.
PHONE is the 4 on the keypad. PGM is the red PGM key on the keypad, and T is the talk key which is programmed to
talk to the TIF2000A you are dialing from. Leave the talk key in the latched position as you dial the number.
3. Dial the number.
As you enter each digit, it will appear in the display window above the key you are dialing on. If the listen key is
latched, you will hear each DTMF tone as it is generated.
4. When you have completed dialing, clear CWW by pressing up on the CWW key to exit dial mode.
The alpha-numeric display will revert to normal, and you may use the key and keypad in the normal manner.
NOTE: The keypad is used in the usual way. Digits 0-9 generate the DTMF digits 0-9. PGM generates #, and CLR
generates * (# and * are displayed for these keys).
It is necessary to press CLR twice if you wish to generate a *, as a single CLR is used to trigger the speed dial and redial
features.

15
Operation
Hanging Up
The TIF2000A detects the caller at the far end has hung up, under most circumstances. It detects the hang up by either loop
interrupt, battery reversal, or the presence of a dial tone or a busy signal. Some telephone systems do not provide any of the
above, so it will be necessary to force a hang up. In addition, if the call was placed to an auto-answer device, it will be
necessary to force a hang up when the call is complete.
Enter PHONE-CLR-t, where PHONE is 4 on the keypad, CLR is the CLR button, and “t” is the talk key which is
programmed to talk to the TIF2000A which you wish to hang up.
NOTE: If the talk key is in the ON position, you must turn OFF the key, then momentarily turin ON again to indicate
which line you wish to disconnect. If the line is in dialing mode, then you must first exit dialing mode by turning
OFF the key, then use PHONE-CLR-t to hang up.
Re-dialing the last number
The TIF2000A remembers the last number which it has dialed.
1. Enter dialing mode (PHONE-PGM-T).
2. Enter CLR-0-0.
The TIF2000A automatically redials the last number.
3. Momentarily release the talk key to exit dialing mode.
For example:
If you have a call to 818-566-6700 and you are disconnected, issuing the redial command will reestablish the call. The
redial command may be issued from any keypanel in the intercom, not just the keypanel that originally dialed the call.
Dialing a speed dial number
The TIF2000A has 24 internal memories for storing frequently used phone numbers.
To dial using speed dial, do the following:
1. Enter dial mode (PHONE-PGM-T).
2. Enter CLR-nn (where CLR is the clear button on the keypad, and nn is the two digit number speed dial code (01-24).
3. Momentarily release the talk key to exit dialing mode.
Storing a speed dial number
To store a speed dial number, do the following:
1. After dialing the number the usual way, but before exiting dial mode, enter the CLR.PGM.nn before you release the
talk key to exit dialing mode.
2. Momentarily release the talk key to exit dialing mode.
NOTE: To generate a pause during auto-dial, enter *99. This is used to enter a digit to get an outside line, and your phone
system requires a pause before continuing to dial.
Each number may contain up to 25 digits.

Installation and Operation
16
A TIF2000A can have different numbers stored in it. Unlike the TIF951, the TIF2000A stores the numbers in non-volatile
memory and therefore does not require a UPS to maintain stored speed dial numbers.
Answering a call
When a line is ringing, the alpha-numeric display or LED above the talk key which is programmed for that line will flash
rapidly.
To answer a call, do the following:
1. Turn ON the listen key.
2. Press the talk key and speak into the microphone or headset.
If you have been programmed as a default station, your panel will “ring” whenever one of the lines rings. If you do not have a
key already programmed, the ringing line will appear on your incoming call key (the key farthest to the right on the main
panel, also known as the Call Waiting Window or CWW). To answer, press the incoming call key and answer. You should
copy the key to a main key a position, either just before or just after you answer, so you can turn on the listen key to hear the
caller audio.
TIF2000A System Setup to Receive Calls
To the intercom system, the TIF2000A is very much like a keypanel. If the phone lines are to be used for outgoing calls only,
then no programming in AZedit is necessary. If users are going to phone into the intercom from the outside, then the
TIF2000A needs to be configured to allow them to use the phone line in much the same way a local user uses a keypanel.
Programming information for the phone line is entered into AZedit just as if the TIF2000A were an ordinary keypanel, by
selecting “Keys” from the main menu, then selecting the TIF2000A from the pick list of keypanels. The TIF2000A operates
much the same way as a keypanel, except that the keys are really the DTMF buttons on the user’s telephone.
Auto-Answer Mode
To use the TIF2000A in auto-answer mode, you must first enable auto-answer on the rear panel DIP switch bank, switch 1.
You may also wish to enable Password Required, switch 3. In addition, you may select the number of rings before the unit
answers (internal DIP switch bank #2), and the actual password (internal DIP switch #3).
When the caller dials into the TIF2000A, they will hear the line ring, then the unit will answer, and beep to request the
password (if password required is enabled). The user then must enter the password. The unit will beep once to confirm a
proper password. If the password is not correct, the unit will beep twice to allow another try.
Once the password has been entered, the TIF2000A will establish communications on key #1 automatically. In AZedit, this
will be talk and listen keys #1. If, for example, the user were a camera operator, it might be desirable to program the camera
PL as talk and listen on talk and listen keys #1. If the caller were a reporter, you might program an IFB on listen key #1, but no
talk on talk key #1.
Keys 2 to 7 may also be programmed. To use the other keys from the phone, just press the DTMF button for the key you wish
to use. For example, if key #1 was the camera PL, and you have finished with the shot, you may press #1, which will toggle off
key 1. If master control were programmed on key #2, you may then press 2 and call master control. Likewise, you might have
an IFB programmed on listen 3, with no talk. If you press 3, you will hear the IFB. #4 could have an IFB talk on it, to allow a
caller to speak on an IFB circuit.
Each DTMF button acts as if it were a push on / push off switch. When programming in AZedit, program the same key
number as the number the user is going to press on the telephone to speak.
Talk keys 8 to 15 have a special purpose. If you are not using auto-answer mode, but have set up the TIF2000A to be manually
answered, talk keys 8 to 15 will be programmed for the keypanels which are to receive the ring signal. They may also be
toggled ON and OFF from the phone by DTMF 8, so they may be used in auto-answer mode as well. You may program only

17
Operation
key 8, in which case it will behave the same as keys 1-7. You may also program additional keypanels, PLs, IFBs, etc. on keys
9-15, and they will be activated simultaneously by the 8 button on the phone.
Manual Answer Mode
In Manual Answer Mode, the line will ring until it is answered from a keypanel. In general, you must designate panels which
are to receive the ring, so they can answer the line. When a line is manually answered, the call does not have to enter a
password, even if the password required switch is turned ON. You may mix modes by enabling auto-answer by setting the ring
count for 8 rings. If no user has answered the call by 8 rings, the TIF2000A automatically answers the call, and if password
required is also enabled, the call will be screened by requiring a password.
To use manual answer mode, you may choose to program keys 1 to 7 as above, if you desire. When the phone is manually
answered, key 1 will not be automatically activated, but the caller may activate any of the keys, if desired.
You must also designate the panels which are going to ring when the line rings. Program these panels on keys 8 to 15, using
both L1 and L2 if you have more than 8. It is generally not necessary to program the listen keys on these positions. When the
line rings, the TIF2000A will “call” these panels when the line is ringing. When the line rings, the TIF2000A generates a
ringer noise which is then transmitted to these panels. The panels will display the TIF2000A’s alpha-numeric in the incoming
call window (CWW), and if a talk key has already been programmed on the panel, its alpha-numeric will flash rapidly.
Using the TIF2000A from the Telephone
The TIF2000A will behave differently depending on how it is programmed. It is up to the operator who programs the
TIF2000A to convey to the user what to expect. If the user is not familiar with the operation of the TIF2000A, it is best to keep
the operation as simple as possible, until they are familiar with its operation. For this reason, it is suggested that you not use
password required unless you have had problems with nuisance calls in the past. If the TIF2000A field user only requires one
service, it is best to program that service on key 1, enable auto-answer, and disable password required. The telephone user will
then only have to dial the proper phone number to use the interface. As they become more familiar with its operation, you can
then begin to offer more option to the users, or begin to require a password.
In general, it is very easy to use if the user knows what to expect. When calling in, if the unit is in auto-answer mode, it will
answer the call after the number of rings which have been selected. If password required is not enabled, the unit will indicate it
is ready with a single beep. If password required is enabled, the TIF2000A will prompt for a password with 2 beeps. The user
will enter the password, and the unit will either beep once if the password was correct, or twice if it was wrong. The user is
allowed 3 attempts to enter the password, after which the TIF2000A will disconnect. In the event a user calls the TIF2000A
when the intercom system is either turned OFF or absent, the TIF2000A will answer and prompt with 3 beeps.
Once the password is entered, the TIF2000A will enable talk and listen on key 1. This should be programmed ahead of time to
whatever communications the caller generally needs first. If it is not desirable for the caller to be able to talk at this point, then
only the listen key for key 1 should be programmed.
The caller may then either continue to use key 1, or they may select other keys with their DTMF pad. They may turn OFF key
1 by pressing DTMF 1, or may continue to just add other keys. At any time, the caller may turn OFF all keys without hanging

Installation and Operation
18
up by pressing 0. When the call is complete the caller should enter *#, which will cause the TIF2000A to disconnect
information.
DTMF Codes
Once programmed, the TIF2000A may be operated via the DTMF keypad on the telephone. The DTMF keys have the
following functions:
Programming Mode
You may reprogram the talk and listen assignments on 1-7, just as you can on a keypanel (if they are not restricted via
AZedit). Note, the sequences are the same as the sequence you would use from a keypanel, except that you must first
enter programming mode by pressing 9.
NOTE: The use of programming mode is discouraged due to a lack of feedback to the user to verify a programming
sequence has worked as intended.
Normal Mode:
1 through 7 Toggle ON and OFF talk and listen #1 to #7.
Note: Initially, #1 will be enabled if the unit auto-answered the line.
8Toggle ON and OFF talk and listen to the panels which ring when the line is ringing. This allows the caller to “recall” the panels without having to hang up and redial. Toggling this ON will allow
the caller’s voice to be heard from all the panels which normally ring.
9Enters programming mode, to reassign keys.
0Turn OFF all talk and listen keys. Since 1-8 are toggles, it is possible to forget which keys are ON
and which keys are OFF. In this case, just press 0 to turn them all OFF, and start over.
*# Disconnect. This will cause the TIF2000A to hang up,. It is a good idea to do this before you hang
up, as many phone systems take a long tim to signal that the far end has hung up.
1 nnn # K Program a talk key to a point-to-point
2 nn # K Program a talk key to a PL
01 nn # K Program a talk key to a special list
02 nn # K Program a talk key to an IFB
03 nn # K Program a talk ISO
04 nn # K Program a talk key relay
3 5 # K Program a talk key to all call (turn on the lower
numbered talk keys)
1 nnn # *K Program a listen key to a point-to-point
2 nn # *K Program a list key to a PL
3 2 # *K Program a listen key to auto-follow
3 3 # *K Program a listen key to auto-mute