RugDoctor 93407 User manual

USER
MANUAL
Model Number
93407
PET
PORTABLE
SPOT Cleaner
Quick “How To” Videos
Visit
rugdoctor.com.au/petspotcleaner
for helpful instructional videos
www.rugdoctor.com.au
1800 804 973
[e-mail]
93407 @ 2021 Carpet Machine Hire

RUG DOCTOR PET PORTABLE SPOT CLEANER | User Manual
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IMPORTANT SAFETY INSTRUCTIONS
USER MUST READ AND UNDERSTAND ALL INSTRUCTIONS BEFORE USING THIS PET PORTABLE
SPOT CLEANER (“MACHINE”). WHEN USING MACHINE, BASIC PRECAUTIONS SHOULD ALWAYS BE
FOLLOWED, INCLUDING THE FOLLOWING:
› Use only as described in User Manual and use only with manufacturers recommended
directions and attachments.
› For indoor, household use only. Use only Rug Doctor recommended cleaning solutions.
Refer to cleaning solution section of User Manual.
› DO NOT leave machine unattended when plugged in or while powered on (the “I”
position on Machine). Unplug from outlet when not in use and before cleaning or
servicing. Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
› This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instructions concerning use of the appliance by a person
responsible for their safety.
› DO NOT use as a vacuum.
› To avoid scalding or burns, use caution when using hot tap water. DO NOT boil or
microwave water to be used in Machine.
› When the Clean Water Tank runs out, stop using and follow directions to refill.
› DO NOT immerse. DO NOT use with damaged cord or plug. If the supply cord is
damaged, it must be replaced by the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
› DO NOT pull by cord or flexible hose, carry or use cord or flexible hose as a handle, close
door or pull cord or flexible hose around sharp edges or corners.
› DO NOT run over cord. Keep Machine, cord, and flexible hose away from heated surfaces.
› DO NOT handle the plug or use with wet or sweaty hands.
› DO NOT put objects into any opening. Do not use if any opening is blocked. Keep
openings free of dust, lint, hair, and anything that could reduce air flow.
› KEEP HAIR, LOOSE CLOTHING, FINGERS AND ALL OTHER PARTS OF THE BODY AWAY
FROM OPENINGS AND MOVING PARTS.
› Turn off (the “O” position on Machine) all controls before unplugging.
› Use extra care when cleaning on stairs.
› DO NOT use to pick up flammable or combustible liquids and material or liquids such as
gasoline or paint. DO NOT use in areas where they may be present.
› DO NOT use to pick up anything that is burning or smoking, such as cigarettes, matches,
or hot ashes.
› DO NOT place in or pick up anything that is caustic or toxic, such as bleach, ammonia,
toilet bowl cleaners, or drain cleaners.
› DO NOT clean over floor electrical outlet.
› The use of an extension cord is not recommended. Failure to follow this instruction may
expose the user to the possibility of electric shock, personal loss or injury and/or death.
› DO NOT operate without tanks, without tanks properly and adequately secured, or in any
WARNING
TO REDUCE RISK OF FIRE, ELECTRIC SHOCK,
INJURY OR PROPERTY DAMAGE:

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manner inconsistent with these warnings or this User Manual.
› This Machine contains electric wires. DO NOT use or repair a damaged Machine, cord,
plug, or flexible hose. DO NOT use when Machine, flexible hose, or cord are cut or
punctured. Avoid picking up sharp objects. Flexible hose should be examined periodically
for visible deterioration, such as abrasions, cracks, and splits.
› Machine rated at 10 amps. DO NOT overload circuit.
› Always ensure float is properly installed before any wet pick-up operation.
› Always read and follow your carpet, upholstery and flooring manufacturer’s
recommended cleaning instructions before use.
› DO NOT use or place on wood, laminate, or natural fibre. DO NOT use or place on
upholstery, carpet, or rugs that are hand-loomed, braided, or made with wool, sisal, jute.
› DO NOT use to clean silk, Haitian cotton, velour, velvet, corduroy, leather, fabrics with
cleaning code “S” or “X”, or any non-colourfast fabrics.
› Avoid over-wetting. Berber and multi-level or looped carpets hold water and damage
may result, which could include permanent staining.
› Connect to a properly grounded outlet only. See “Grounding Instructions”.
SAVE THESE INSTRUCTIONS FOR FUTURE USE
WARNING
Improper connection of equipment-grounding conductor can result in the risk of
electric shock. Check with a qualified electrician if you are in doubt as to whether
the outlet is properly grounded. Do not modify the plug provided with Machine.
If the plug will not fit the outlet, have a proper outlet installed by a qualified
electrician. Machine is for use on a nominal 240V circuit. Make sure that Machine
is connected to an outlet having the same configuration as the plug. No adapter
should be used with Machine.
GROUNDING INSTRUCTIONS
Machine must be grounded. If Machine should malfunction or breakdown, grounding provides a path of least
resistance for electric current, to reduce
the risk of electric shock. Machine is equipped with a cord having an equipment grounding conductor and
grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded
in accordance with local codes and ordinances.

RUG DOCTOR PET PORTABLE SPOT CLEANER | User Manual
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THANK YOU FOR BUYING A RUG DOCTOR
PET PORTABLE SPOT CLEANER
It’s simple to use with no assembly required – just a
few steps and you’ll be ready to go.
HAPPY CLEANING!
e love pets, pet parents, and are excited to share one of our
innovative products with you. Your Rug Doctor Pet Portable
Spot Cleaning machine has been engineered to tackle the
toughest everyday pet messes – Anytime, Anywhere.
W

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6 Your New Pet Portable Spot Cleaner
7 The Rug Doctor Cleaning System
8 Preparing to Clean
9 Pre-treating Heavily Stained or Soiled Areas
10 How to Clean
11 Empty Waste Water Tank
12 Cleaning and Storing
13 Troubleshooting
14 Warranty Information
16 Registering Your Machine
Manual Content

RUG DOCTOR PET PORTABLE SPOT CLEANER | User Manual
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PET PORTABLE SPOT CLEANER
Your New
1. Retractable Handle Release
2. Easy Carry Handle
3. Waste Water Tank
4. Carpet-friendly wheels
5. Flexible hose
6. Clean Water Tank
7. Dual Action Pet Tool
8. Soap Trigger
1
2
3
4
6
5
7
8
7

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Rug Doctor Carpet Cleaner
Rug Doctor Carpet Cleaner is specially formulated to deep clean and revitalise soiled
and stained carpets caused by spills, stains and pets. Our cleaning solution deep
cleans, deodorises and contains advanced SpotBlok stain repellent formulation to
protect your carpet and rugs after they have been cleaned, leaving them looking
and smelling great.
Available in 1L and 2L bottles.
THE RUG DOCTOR CLEANING SYSTEM
Britex Urine Remover
Britex Urine Remover is designed to draw out urine crystals from old and new
urine stains. Ideal for use on carpets, rugs, mattresses and upholstery. Its advanced
enzyme formulation removes stubborn urine stains and their underlying odour. This
no touch, no scrub formula is perfect for pet owners. Simply spray Urine Remover
onto the stain, apply a paper towel or cloth and wait.
Always use RUG DOCTOR cleaning solutions in Machine.
Other cleaning solutions may harm Machine and void the warranty.
WARNING To reduce the risk of fire and electric shock due to
internal component damage, use only Rug Doctor cleaning products intended
for use with Machine.

RUG DOCTOR PET PORTABLE SPOT CLEANER | User Manual
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PREPARING TO CLEAN
1 2
Unscrew The CapRemove Clean
Water Tank
Lift straight up and
away from Machine.
Add Rug Doctor cleaning
solution to the hot tap water,
filling to the “Soap” line
marked on the Clean Water
Tank. Tank size is 1.9 litres.
3 4
Add Cleaning SolutionAdd Hot Water
Replace the tank by setting
it straight down into the
Machine, pressing down
firmly until secure.
5 6
Replace Clean
Water Tank
Replace The Cap
Insert the tube back
into the Clean Water
Tank. Replace the outer
cap turning clockwise
and tighten.
Add hot tap water, filling
to the “Clean Water” line
marked on the tank.
DO NOT BOIL OR
MICROWAVE WATER.
IMPORTANT CLEANING TIPS:
1. Pick up and discard any solid debris.
2. Vacuum/clean area with a dry vacuum before spot cleaning.
3. Always test inconspicuous area with small amount of cleaner before using.
DO NOT USE BOILED OR MICROWAVED WATER IN EITHER TANK. Doing so could
result in scalding or burns. Not recommended for use on wool, jute, sisal or other
natural fibre carpets and rugs. Doing so could result in damage to material and void
warranty on Machine. Do not walk on wet carpet. Do not use or place Machine on
wood, laminate, or natural fibre floors.
Unscrew the cap turning
counter clockwise.
Remove the cap and pull the
tube from the Clean Water Tank.

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PRE-TREATING HEAVILY STAINED OR SOILED AREAS
1 2
Plug In The Power CordPrepare To Use Machine
Press the power button
to the ON position. Hold the Dual Action Pet
Tool just above the area to
be cleaned. Press the Soap
Trigger to mist solution over
the soiled area.
3
4
Pre-Treat
Turn Power On
IMPORTANT: Check the manufacturer’s tag before cleaning upholstery. “W” or “WS” on the tag means you can use
Machine. If tag is coded with an “S” or “X”, says “Dry Clean Only”, is coded with any non-colour-fast fabric, is missing, or
not coded, do not proceed.
Lift the Dual Action Pet
Tool from Machine and
completely unwrap the
flexible hose.
Let cleaning solution set for 5 minutes
before cleaning.
5
Let Solution Set For 5 Minutes REMEMBER
Always use RUG DOCTOR cleaning solutions.
Other cleaning solutions may harm Machine
and void the warranty.
Fill with hot tap water.
DO NOT USE BOILING WATER! DO NOT
HEAT WATER OR TANK IN MICROWAVE!
Why pre-treat? Cleaning effectiveness will be enhanced if you pre-treat
heavily stained or highly soiled areas.
CAUTION
Before plugging Machine in, check the power
button to make sure it is in the OFF position.
1. Rotate the cord wrap hooks
on the back of Machine
to release the power cord
(unwrap completely).
2. Plug into a grounded outlet.

RUG DOCTOR PET PORTABLE SPOT CLEANER | User Manual
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HOW TO CLEAN
1 2
Plug In The Power Cord
Lift the Dual Action Pet
Tool from Machine and
completely unwrap the
flexible hose.
With Machine powered ON, position
the Dual Action Pet Tool in
front of the stain or area
you want to deep clean.
For optimal cleaning, position
the head of the Dual Action Pet Tool at a slight
angle to ensure the front nozzle is touching the surface.
3
4
Prepare To Clean
Turn Power On
5
6
1. Squeeze and hold the Soap Trigger to spray Rug
Doctor cleaning solution over and onto the soiled area.
2. Pull backwards SLOWLY over
the soiled area to clean.
3. Release the Soap Trigger
when complete.
4. Repeat as needed.
Take it slow! Slower action
allows the Dual Action Pet Tool and suction power to
clean deeper.
To Lift The Stain
To Clean
Press the power button
to the ON position.
Prepare The Machine
CAUTION
Before plugging Machine in, check the power
button to make sure it is in the OFF position.
1. Rotate the cord wrap
hooks on the back of
Machine to release
the power cord
(unwrap completely).
2. Plug into a grounded outlet.
Excess solution can be removed by making additional “dry”
passes with the Dual Action Pet Tool without squeezing
the Soap Trigger.
1. Release the Soap Trigger.
2. Apply downward pressure on the Dual
Action Pet Tool and slowly move
tool over the soiled area to remove
remaining moisture.
3. Repeat as needed.
Before plugging Machine in, check the POWER BUTTON to make sure it is in the OFF position.
CAUTION
15
Seconds
After cleaning: best practices
Keep Machine ON 15 seconds after cleaning to allow for all of
the dirty solution to be collected into the Waste Water Tank.
WARNING
TO REDUCE RISK OF FIRE, ELECTRIC SHOCK, INJURY TO PERSONS, OR PROPERTY DAMAGE, FOLLOW ALL
IMPORTANT SAFETY INSTRUCTIONS AND GUIDELINES CONTAINED IN THIS USER MANUAL.

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EMPTY waste water tank
How to Use:
1 2
Remove Waste Water TankTurn Machine Off
Press the power button
to the OFF position.
1. After waste water
has been removed,
turn tank upside down.
2. Unscrew lid
counter clockwise.
3. Remove lid and float
assembly from tank
and set aside.
3
4
Remove Float Assembly
Empty Waste Water Tank
Replace the tank by setting
it straight down into
Machine, pressing down
firmly until secure.
5
6
Place Waste Water
Tank Back On Machine
Rinse and Clean
1. Over a toilet or outside, turn the tank
on its side where “Easy Empty Pour
Spout” is marked.
2. Carefully empty waste
water until empty.
Empty the Waste Water Tank when the dirty water
reaches the “FULL” line and when cleaning is complete.
Remove the Waste Water Tank from the unit by pulling
the tank forward and lifting
it straight up.
KEEP TANK IN UPRIGHT
POSITION WHEN REMOVING
– DO NOT TILT
1. Rinse with water until all
debris is removed. Let air dry.
2. Replace float assembly and
lid on the Waste Water Tank.
3. Firmly tighten the cap turning
clockwise to lock.
Make sure float assembly is installed
before returning the tank to Machine.
NOTE: DO NOT pour into
sink or tub. Waste water
should be poured into
toilet or outside.
LID
FLOAT
ASSEMBLY

RUG DOCTOR PET PORTABLE SPOT CLEANER | User Manual
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CLEANING AND STORING
Empty the Waste
Water Tank then
rinse with clean
water, clean, fully dry,
and replace on
Machine securely.
1
3
2
4
Store Hose and Tool
Empty Waste Water Tank
Turn Off Machine
Empty Clean
Water Tank
1. Make sure the power
button is in the
OFF position.
2. Unplug the power
cord from the
outlet and wrap
it around the
rotating cord
hooks on
the back
of Machine.
1. Wrap the flexible hose around
the hose wraps.
2. Replace Dual Action
Pet Tool on Machine.
Empty the Clean
Water Tank (if
necessary), rinse
with clean water, fully
dry, and replace on
Machine securely.
Place the retractable handle
in the recessed position for
compact storage.
Keep in a protected, dry area at
room temperature.
5
Store Machine
DO NOT EXPOSE MACHINE TO
TEMPERATURES BELOW 4° C
AND ABOVE 43° C
IMPORTANT:
2.
1.

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TROUBLESHOOTING
The following troubleshooting guide is provided to help you resolve issues
that may arise with common usage of Machine.
If you are not able to resolve or have other questions, visit www.rugdoctor.com.au/support or call our
customer service helpline 1800 804 973.
PROBLEM POSSIBLE REASON HOW TO FIX
No Power
› Power cord not plugged in
› Power button not turned to ON
position
› Plug power cord into wall outlet
› Press power button to ON position
No / Low
Spray
› Not pressing Soap Trigger
› Clean Water Tank is empty or low
› Clean Water Tank is not locked or
installed correctly
›
› Valve of Clean Water Tank is clogged
› Press and hold Soap Trigger
› Fill Clean Water Tank with water and solution
› Lift up Clean Water Tank, and place back into
position. Tank should click into place when
positioned properly
› Remove valve from bottom of Clean Water
Tank. Clean with warm soapy water
›
›
No / Low
Suction
› Waste Water Tank full
›
› Waste Water Tank is not fully secure or
installed correctly
› Filter screen inside Waste Water Tank
clogged
› Empty Waste Water Tank and securely replace
empty tank to Machine
› Lift up Waste Water Tank and securely place
back into Machine
› Clean off debris on filter screen inside Waste
Water Tank

RUG DOCTOR PET PORTABLE SPOT CLEANER | User Manual
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Warranty Information
Rug Doctor Cleaning Machines
Rug Doctor deep cleaning machines are manufactured, tested, and inspected in accordance with our high quality
standards. We provide a limited warranty period depending on the machine purchased (see under Warranty
Period below) to give you peace of mind. This applies in addition to any statutory rights which remain unaffected.
You are welcome to contact our 1800 804 973 helpline Monday to Friday to discuss warranty information.
What Does This Extended Warranty Cover?
Our goods come with warranties that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure. This Extended Warranty does not impact or change
any of the statutory warranties and must be read separately.
Under this Extended Warranty, we warrant as follows:
1.1 Carpet Machine Hire guarantees to the original purchaser for the Warranty Period, the machine supplied
by Carpet Machine Hire and every component part thereof (collectively, “Machine”) shall be free from
material defects. However, this guarantee is subject to Clauses 1.2, 1.3 and 1.4 and does not apply in the
circumstances described in Clause 2.1.
1.2 Subject to Clause 2.1, if:
(a) you give notice (in accordance with the “How Do I Get Service Under This Warranty” (section below)
to Carpet Machine Hire during the Warranty Period within a reasonable time of discovery that the
Machine has a material defect; and
(b) Carpet Machine Hire is given a reasonable opportunity of examining the Machine; and
(c) you (if asked to do so by Carpet Machine Hire) return the Machine to Carpet Machine Hire’s place of
business, payment for which will be in accordance with the “Expenses” section below, Carpet Machine
Hire will repair or replace the Machine without further charge.
1.3 The guarantee at Clause 1.1 shall apply to any replacement Machine (for the Warranty Period from the
date of delivery of that replacement) and any repaired Machine (for the original Warranty Period from the
original date of purchase and delivery of the Machine) supplied by Carpet Machine Hire.
1.4 This Warranty is given in addition to, and does not affect, any rights and remedies available to you under the
Australian Consumer Law.
Warranty Period
Machine Model Number/s Warranty Period
Rug Doctor X3 Deep Cleaner*95521 1 year
Rug Doctor Spot Cleaner^93306 2 years
Rug Doctor Deep Cleaner^93170 2 years
Rug Doctor Pet Spot Cleaner^93407 2 years
Rug Doctor FlexClean^93391 2 years
*Commercial use applies when machine is being used in a non-domestic capacity.
^For domestic and private use only. You agree not to use the Machine for any commercial, business or re-sale purpose. In the event that
you do, Carpet Machine Hire does not accept any liability you for any loss of profit, loss of business, business interruption, or loss of
business opportunity.

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What the Warranty Does Not Cover
2.1 Subject to any statutory rights which remain unaffected, the guarantee at Clause 1.1 does not apply to any
defect in the Machine arising from:
(a) any further use of the Machine made by you or any third party after giving notice in accordance with
Clause 1.2;
(b) your failure, or that of any third party, to follow Carpet Machine Hire’s oral or written instructions
(including but not limited to the User Guide supplied with the Machine) as to the storage, use and
maintenance of the Machine (as to the latter, for best operating efficiency and cleaning, use of only
Carpet Machine Hire’s cleaning products is recommended);
(c) any alteration or repair, or attempted alteration or repair, by you or any third party of the Machine
without the written consent of Carpet Machine Hire;
(d) fair wear and tear, wilful damage, negligence by you or any third party, accident, improper use and
abuse, or abnormal storage or working conditions; or
(e) use by you or any third party of the Machine in any way or at any time for rental purposes.
Expenses
If a Machine is returned to Carpet Machine Hire for repair under the guarantee at Clause 1.1 within thirty (30)
days of delivery (i.e. purchased and delivered to you), Carpet Machine Hire will pay the delivery charges of the
Machine for repair both from and back to you. However, you will be responsible for paying any delivery charges
for Carpet Machine Hire sending the Machine back to you if the Machine is not considered by Carpet Machine
Hire to have a material defect. Thereafter, you may be required to send the machine to Carpet Machine Hire
should repairs be required during the Warranty Period.
You will be responsible for paying any delivery charges for sending the Machine to and from Carpet Machine
Hire for repairs occurring under warranty and within the Warranty Period and after the initial thirty (30) days.
How Do I Get Service Under This Warranty?
TO OBTAIN WARRANTY ASSISTANCE, please contact Carpet Machine Hire’s Customer Support Team using
the details below. Carpet Machine Hire will need the following information in order to assist you: your name,
address and telephone number, product model, serial number, proof of purchase showing date and place of
purchase. Please explain the nature of the problem. Carpet Machine Hire will review all the facts involved and
advise you as to the recommended procedure. We recommend you keep the original carton and packing
materials.
Carpet Machine Hire Pty Ltd
ABN: 79 008 665 932
Unit 10/ 25-37 Chapman Street, Blackburn North, 3130 VIC
Phone: [phone] (9.00 am to 5.00 pm AEST Mon - Fri)
E-mail: [e-mail]
Website: www.rugdoctor.com.au
After the Warranty Period Expires
After the Warranty Period, Carpet Machine Hire agrees to carry out any maintenance of the machine in a
prompt and efficient manner. You agree to pay an hourly rate for maintenance plus any applicable costs
including (without limitation) for replacement parts and freight costs.

REGISTERING YOUR MACHINE
Visit us online at
rugdoctor.com.au
Retain for your records: To save time if calling
Customer Service for information about your
Rug Doctor® Machine, it is recommended
that you record your Machine information
below.
Serial #: ______________________________
Model #: _____________________________
Date of Purchase: ______________________
NOTE:
You must keep your original sales receipt. It
provides proof of purchase date in the event
of warranty claim. See Warranty on page 14.
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