Sage the Dose Control Pro User manual

Suits all BCG600 models.
the Dose Control™Pro
Instruction Booklet

2
CONTENTSCONTENTSCONTENTS
3We recommend safety first
8Getting to know your new appliance
10 Operating your new appliance
16 Care, cleaning & storage
17 Making good coffee
18 Troubleshooting

3
WE RECOMMENDS SAFETY FIRST
READ ALL INSTRUCTIONS
BEFORE USE AND SAVE FOR
FUTURE REFERENCE
• Before using for the first
time please ensure that
your electricity supply is the
same as shown on the rating
label on the underside of the
appliance. If you have any
concerns please contact your
local electricity company.
• Your Sage‰appliance
includes a BS 13 amp
moulded mains plug on the
supply cord.
• Should you need to change
this plug, please complete
the rewiring as follows
(after safe disposal of the
moulded plug).
• Please note that a cut off
plug inserted into a socket
is a serious danger risk.
• Wires are coloured as follows:
−Blue = Neutral
−Brown = Live
• As the colours of the wire
may not correspond with
the coloured markings which
identify the terminals in
your plug, please refer to the
following:
−The Blue wire must be
connected to the terminal
which is marked ‘N’.
−The Brown wire must be
connected to the terminal
which is marked with the
letter ‘L’.
• Please note that if a 13 amp
plug is used, a 13 amp fuse
should be used.
• Remove and safely discard
any packaging material
and promotional labels before
using the Dose Control™ Pro
for the first time.
WE RECOMMENDS SAFETY FIRST
At Sage‰we are very safety conscious. We design and manufacture
appliances with your safety foremost in mind. We also ask that
you exercise a degree of care when using any electrical appliance
and adhere to the following precautions.
IMPORTANT SAFEGUARDS

4
• To eliminate a choking
hazard for young children,
remove and safely discard
the protective cover fitted
to the power plug of the
Dose Control™ Pro.
• Do not place the Dose
Control™ Pro near the edge
of a bench or table during
operation.
• Do not place the Dose
Control™ Pro on or near a hot
gas burner, electric element
or where it could touch
a heated oven.
• Do not operate the Dose
Control™ Pro on a sink
drain board.
• Ensure that the surface is
level, clean and free of water.
• The Dose Control™ Pro is not
intended to be operated by
means of an external timer
or separate remote control
system.
• To protect against electric
shock, do not immerse the
grinder base, power cord or
power plug in water or allow
moisture to come in contact
with these parts.
• Always switch the Dose
Control™ Pro off at the
power outlet and unplug
if the Dose Control™ Pro
is to be left unattended,
if not in use, before cleaning,
before attempting to move,
disassembling, assembling
and when storing.
• Do not use attachments
other than those provided
with the DoseControl™ Pro.
• Do not operate the Dose
Control™ Pro without
locking the bean hopper lid
in position. Keep fingers,
hands, hair, clothing and
utensils away from the bean
hopper during operation.
• The coffee grinder should
not be switched on until the
bean hopper and hopper
lid are locked into position
in the grinding chamber.
• Do not operate the Dose
Control™ Pro, continuously
for longer than 2 minutes as
this could cause overheating.
Allow the DoseControl™ Pro
to cool down for 20 minutes
after long operation.
WE RECOMMENDS SAFETY FIRST

5
WE RECOMMENDS SAFETY FIRST
• Do not use the DoseControl™
Pro for any other purpose
than grinding coffee beans.
• Do not use pre ground
coffee in bean hopper.
The DoseControl™ Pro will
not grind food that is sticky,
or extremely hard, or make
pastes of any fruits, seeds
or herbs i.e. curry pastes,
nut butters.
• Children should be
supervised to ensure that
they do not play with the
appliance.
• The installation of a residual
current device (safety switch)
is recommended to provide
additional safety protection
when using electrical
appliances. It is advisable
that a safety switch with
a rated current not exceeding
30mA be installed in the
electrical circuit supplying
the appliance. See your
electrician for professional
advice.
• This appliance shall not be
used by children. Keep the
appliance and its cord out
of reach of children.
• Appliances can be used
by persons with reduced
physical, sensory or mental
capabilities or lack of
experience and knowledge
if they have been given
supervision or instruction
concerning use of the
appliance in a safe way
and if they understand
the hazards involved.

6
WE RECOMMENDS SAFETY FIRST
IMPORTANT SAFEGUARDS
FOR ALL ELECTRICAL
APPLIANCES
• This appliance is for
household use only.
• Unwind power cord fully
before use.
• Do not let power cord hang
over the edge of a table or
counter, or touch hot surfaces.
• Do not use the appliance
for anything other than
its intended purpose as
described in this instruction
book. Do not use outdoors.
Do not use in moving
vehicles or boats.
• Close supervision is necessary
when any appliance is used
by or near children.
• Regularly inspect the supply
power cord and actual
appliance for any damage.
Do not operate if damaged in
any way or after the appliance
malfunctions. Immediately
cease use of the appliance
and call Sage®on
0808 178 1650.
• If the supply cord is damaged
it must be replaced by the
manufacturer, its service
agent or similarly qualified
persons in order to avoid
a hazard.
• For any maintenance other
than cleaning, please contact
Sage®Customer Service
on 0808 178 1650 or go
to sageappliances.com.
• Consult a qualified electrician
if the grounding instructions
are not completely
understood, or if doubt exists
as to whether the appliance
is properly grounded.
• Children should be
supervised to ensure that
they do not play with
the appliance.
• Misuse may cause injury.
• Any maintenance other
than cleaning should be
performed by an authorised
Sage®Service Centre.

7
WE RECOMMENDS SAFETY FIRST
The symbol shown
indicates that this
appliance should not
be disposed of in normal
household waste. It should be
taken to a local authority waste
collection centre designated
for this purpose or to a dealer
providing this service.
For more information, please
contact your local council office.
FOR HOUSEHOLD USE ONLY
SAVE THESE INSTRUCTIONS

8
B
C
D
E
F
G
I
HK
L
J
A
GETTING TO KNOW YOUR NEW APPLIANCE

9
GETTING TO KNOW YOUR NEW APPLIANCE
A. Bean Hopper Lid
Air tight seal to maximise bean freshness.
B. Bean Hopper
340g bean hopper with locking system
for easy removal and bean transfer.
C. Hardened Stainless Steel Conical Burrs
Maximise particle size for full flavour
potential.
– Removable and Adjustable Upper Burr
D. Grind Size Collar
60 grind settings, from espresso to plunger.
E. GRIND TIME Dial
Adjusts amount to increase or decrease
dose.
F. START|CANCEL Button
Starts, pauses and cancels operation.
G. Grind Outlet
H. 50mm blade
I. Grind Tray
Catches grind overflow. Removable for
easy cleaning and accessing the Razor™
Dose Trimming Tool.
ACCESSORIES
J. Adjustable Razor™ Dose Trimming Tool
Trims the puck to the right level for
a consistent extraction.
K. Portafilter Cradle 50–54mm
L. Portafilter Cradle 58mm
NOT SHOWN
Grinding Chamber
Minimises static before dispensing.
Automatic Thermal Safety Shut Off
Protects motor from overheating.
Power Saving/Sleep Mode
Unit powers down to standby after
5 minutes of non use.

10
GRINDER OVERVIEW
Your Dose Control™ Pro uses hardened
stainless steel Conical Burrs and can grind
whole bean coffee suitable for a range
of brewing methods, from the finest setting
for Espresso to the coarsest setting for Plunger.
The grind amount (dose) for all coffee types is
controlled by an electronic timer. The dose for
each brew method can be adjusted by rotating
the GRIND TIME dial and changing the time
the grinder will run. You can grind directly
into a Portafilter, Container or Drip Coffee
filter basket.
Within each brew method, Espresso, Percolator,
Drip or Plunger, there is a range of grind
size settings; the grind settings will differ
between each brew method. This is because
each method requires different grind sizes for
optimum extraction. Experiment with different
grind size settings until you achieve the brew
that best suits your taste.
Rotating the Bean Hopper will turn the
Grind Size Collar to adjust grind size.
BEFORE FIRST USE
Remove and safely discard all promotional
labels and packing materials attached to your
Sage®appliance. Wash hopper, and cradles
in warm soapy water and dry thoroughly.
Wipe exterior of grinder with a soft damp
cloth and dry thoroughly. Place grinder on
flat level surface and plug power cord into
220–240V outlet and switch Power 'ON'.
ASSEMBLING YOUR
DOSE CONTROL™ PRO
Bean Hopper
Align tabs on the base of the bean hopper
and insert hopper into position. Holding
the hopper, press down firmly and turn the
bean hopper dial 45° to lock into position.
A "click" sound will be heard when the hopper
is properly locked in place.
X
Ensure the hopper and the Grind Size
Collar is aligned properly.
Fill with fresh coffee beans and secure lid
on top of bean hopper.
NOTE
If the bean hopper has not been locked
into position, the GRIND TIME dial will
not be illuminated. This is to disable
grinder operation for safety reasons.
OPERATING YOUR NEW APPLIANCE

11
OPERATING YOUR NEW APPLIANCE
The bean hopper can be removed
by holding the hopper and turning the Dial
anti-clockwise and lifting hopper to remove.
The locking system allows you to remove
and transfer beans in the hopper to a storage
container safely.
GRINDING FOR ESPRESSO COFFEE
Use single wall filter baskets when grinding
fresh coffee beans. Use the finer 1–25 settings
in the ESPRESSO range.
ESPRESSO
PERCOLATOR
FINE
0 5 10 15 20
25
Step 1:
Insert the appropriate portafilter cradle size.
Insert your portafilter into the cradle.
50-54mm
58mm
CRADLES
PUSH
Step 2:
Selecting Grind Amount
Select the desired amount of ground coffee
required by turning the GRIND TIME dial.
Sec
Refer to the Coffee Chart on page 14
as a starting point to adjust your grind time.
This will vary depending on the individual
size of your filter basket and coffee bean types.
Rotate the GRIND TIME dial to adjust the
grind time until the correct dose is achieved.
Increasing the time will increase the dose and
decreasing the time will decrease the dose.
Step 3:
Tamping the Ground Coffee
After dosing the portafilter with freshly ground
coffee, tamp down with between 15–20kg
of pressure. The amount of pressure is not
as important as consistent pressure every time.

12
Step 4:
Trimming the Dose
The adjustable Razor™ Dose Trimming Tool
allows you to trim the puck to the right level
for a consistent extraction.
Select the correct width blade of the Razor™
to match the diameter of your filter basket.
The Razor™ has three blades of varying widths:
58mm, 54mm and 50mm. The 58mm and
54mm are already fitted within the Razor™
body. The 50mm is separate.
ADDITIONAL BLADE
54mm 50mm
If you require the 50mm blade, turn the
Adjustable Dial past #1 until the 54mm blade
is fully extended and able to be pulled from
the body.
54mm
NOTE
The Adjustable Dial may feel tight
as you continue to wind it towards
the end of its travel.
Insert the 50mm blade into the body. Wind
the Adjustable Dial until the blade is retracted
past #4. Press the 50mm and 58mm blades
at the same time, towards the centre of the
body until a “click” sound can be heard.
50mm
'CLICK'
APPLY PRESSURE
AT BOTH ENDS
Adjust the Razor™ to the setting in the
table below for your Sage®espresso machine.
This is a starting point for your dose height.
Sage®Espresso
Machine
Portafilter
Size
Dose
Height
BES920UK 58mm 2
BES870UK 54mm 2.5
BES810BSS 54mm 2.5
After tamping the coffee, insert the Razor™
into the filter basket until it rests on the rim
of the basket. The blade of the dosing tool should
penetrate the surface of the tamped coffee.
If the blade does not penetrate the surface
of the tamped coffee, your coffee is under
dosed. Increase the amount of dosed coffee
by adjusting the GRIND TIME dial.
Rotate the Razor™ back and forth while holding
the portafilter on an angle over the knock box
to trim off a little excess coffee.
OPERATING YOUR NEW APPLIANCE

13
OPERATING YOUR NEW APPLIANCE
NOTE
If the Grind Size Collar is tight,
run the grinder by pressing the
START|CANCEL button while turning
the Hopper. This will release coffee
grounds caught between the burrs.
GRINDING INTO A GRINDS
CONTAINER OR COFFEE FILTER
Step 1:
Remove cradle by sliding out from under
the grind outlet.
PULL
Place your container or coffee filter directly
under grind outlet.
Your filter basket is now dosed with the correct
amount of coffee for your Sage®espresso
machine.
If using the Razor™ with a non Sage®espresso
machine, you will need to adjust the depth
of the trimmed coffee by trial and error
until you achieve approximately a 1mm gap
between the group head dispersion screen and
the surface of the trimmed coffee. Start with
a dose that is too high, i.e. the dispersion screen
leaves an imprint on the surface of the trimmed
coffee when inserted and removed from the
group head WITHOUT extracting. Adjust
the height of the dose in small steps until you
achieve this clearance. You will then have the
correct dose height for your espresso machine.
Adjust grind size only until you get the right
rate of espresso flow, while keeping the Razor™
dose height and tamp pressure consistent.
Step 5:
Select Your Grind Size
For espresso, we recommend starting with
grind size setting 15 and rotating the Hopper
(to adjust the Grind Size Collar) either coarser
or finer until your preferred flavour profile is
achieved. This should be done in conjunction
with setting the grind amount (dose).
Refer to the Coffee Chart on page 14
for approximate grind size guide.
You will need to extract a shot of espresso
to determine if a change in grind size and/
or grind amount is necessary to achieve
the correct rate of flow. Traditionally, a single
shot of espresso is defined as ~ 30mls
in 30 seconds and a double shot of espresso
as ~ 60mls in 30 seconds.

14
OPERATING YOUR NEW APPLIANCE
Step 2:
Select the required amount of ground coffee
by rotating the GRIND TIME dial.
Refer to Coffee Chart below for approximate
grind amount guide for various brew methods.
Step 3:
Select Your Grind Size
Rotate the Hopper to adjust the Grind Size
Collar until it reaches the required brewing
method range. Within each brew method,
Percolator, Filter or Plunger, there is a range
of grind size settings. We recommend you
start in the centre of each range, then
experiment with grind size within each range
until you get the flavour balance that suits you.
FEATURES OF YOUR
DOSE CONTROL™ PRO
Pause Function
You can pause the grinder during operation,
allowing you to collapse or settle the coffee
in the Portafilter.
• Press the START|CANCEL button
to start the grinding operation.
• During grinding, press the
START|CANCEL button to pause the
grinding operation for up to 10 seconds.
The START|CANCEL button will slowly
flash while paused.
• Press START|CANCEL again within
this time to resume grinding the
remaining dose. Or press and hold
the START|CANCEL button for
1 second to cancel.
Manual
Grinding manually allows you to have
complete control over how much coffee
is dispensed. Press and hold the
START|CANCEL button to grind
for as long as you require.
• Release START|CANCEL button
to stop grinding.
COFFEE CHART*
Brewing
Method Espresso Percolator Drip French Press or Plunger
Grind Size Fine Medium Medium Coarse Coarse
Grind Setting 1–25 26–34 35–45 46–55
Amount
(Shot/Cup)
6 secs per shot
10 secs per 2 shots 3 secs per cup 3 secs per cup 2 secs per cup
* This coffee chart should be used as starting point to adjust your grind time and/or size, as both may vary when using different
coffee bean types, age and degree of roast.

15
OPERATING YOUR NEW APPLIANCE
ADJUSTING CONICAL BURRS
Some types of coffee may require a wider grind range to achieve an ideal extraction or brew.
A feature of your Dose Control™ Pro is the ability to extend this range with an adjustable upper
burr. We recommend making only one adjustment at a time.
Hold hopper over container & turn
dial to release beans into container
Align hopper
into position
Run grinder
until empty
Remove hopper
Unlock hopper
1 2 3 4 5
Move adjustable
top burr, 1 number,
coarser or finer
Default setting
is 6
Remove wire
handle from both
sides of the burr
Align the number
with the handle
opening
Remove upper
burr
6
998877 10
Insert wire
handle from both
sides of the burr
11
Push upper burr
firmly into
position
12
Lock upper burr
13
15
Press down
firmly & rotate to
lock into position
16
Check your
extraction
F
I
N
E
C
O
A
R
S
E
3
4
5
6
7
8
F
I
N
E
C
O
A
R
S
E
F
I
N
E
C
O
A
R
S
E
14
Align hopper
into position
F
I
N
E
C
O
A
R
S
E
4
5
6
7
8
F
I
N
E
C
O
A
R
S
E
4
5
6
7
8
F
I
N
E
C
O
A
R
S
E
3
4
5
6
7
8
AIR TIGHT
CONTAINER
DRIP
30 35

16
CARE, CLEANING & STORAGECARE, CLEANING & STORAGE
CARE, CLEANING & STORAGE
1. Empty beans from the hopper and grind
out any excess beans (see below).
2. Unplug power cord from power outlet
before cleaning.
3. Wash the hopper lid and bean hopper
in warm soapy water, rinse and dry
thoroughly.
4. Wipe and polish exterior of appliance
with a soft damp cloth.
CLEANING CONICAL BURRS
Regular cleaning helps the burrs achieve consistent grinding results which is especially important
when grinding for espresso coffee.
NOTE
Do not use alkaline or abrasive cleaning
agents, steel wool or scouring pads,
as these can damage the surface.
NOTE
Please do not clean any grinder parts
or accessories in the dishwasher.
Hold hopper over container & turn
dial to release beans into container
Align hopper
into position
Run grinder
until empty
Remove hopper
Unlock hopper
1 2 3 4 5
Clean grind
outlet with
brush
Clean lower
burr with
cleaning brush
Clean upper
burr with a
brush
Push upper
burr firmly into
position
Remove upper
burr
6
998877 10
Lock upper burr
11
Align hopper
into position
12
Lock hopper
13
AIR TIGHT
CONTAINER
DRIP
30 35

17
MAKING GOOD COFFEE
MAKING BETTER QUALITY COFFEE
• Freshly ground coffee is the key to making
coffee with more flavour and body.
• Coffee flavour and strength is a personal
preference. Vary the type of coffee beans,
amount of coffee and grind size to achieve
the flavour you prefer.
• Use freshly roasted coffee beans with
a ‘roasted on’ date to maximise flavour,
not a use-by or best before date.
• Use coffee beans between 5 and 20 days
after the ‘roasted on’ date for optimal
freshness.
• Store coffee beans in a dark, cool and
dry place. Vacuum seal if possible.
• Buy in small batches to reduce the
storage time.
• Once coffee is ground, it quickly loses
its flavour and aroma. For the best results,
grind beans immediately before brewing.
• Do not store beans in the bean hopper.
Place them back in an airtight container.
• When storing the appliance, run grinder
empty to clear ground beans left
in chamber.
• Run grinder for 2 seconds to purge some
coffee before each use, for maximum
freshness.
• Clean the bean hopper and conical
burrs regularly.
PLUNGER COFFEE
Follow these easy steps for a great cup:
1. Using a variable temperature kettle, heat
the appropriate volume of water to 93°C.
This is an ideal temperature for brewing
coffee. Do not use boiling water.
2. Select grind size setting 50.
3. Select the Grind Amount for the number
of cups you are brewing. Refer to Coffee
Chart on page 14.
4. Place the ground coffee in the plunger
vessel.
5. Pour the heated water into the plunger
in a swirling manner to ensure all the
ground coffee is soaked and the plunger
vessel is full. The ‘bloom’ (expanding
coffee and gases) should reach the top
of the plunger.
6. Using a timer, wait 4 minutes.
7. Using a spoon, break the ‘crust’
(the bloom becomes dense and a bit hard).
8. Insert the plunger and carefully press
down.
9. Do not press too hard. Gently release
pressure by pulling up slightly and press
down again if you have pressed too hard.

18
TROUBLESHOOTINGTROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Grinder does
not start after
pressing
START|CANCEL
button
• Grinder not plugged in.
• Bean hopper not attached
correctly.
• Grinder has overheated.
• GRIND TIME dial
is on 0 seconds.
• Plug power cord into
power outlet.
• Lock bean hopper into position.
Refer to the Bean Hopper section
on page 10.
• Leave for 20 minutes to cool down
before using again.
• Rotate the GRIND TIME dial
to increase grind time.
Motor starts but
no ground coffee
coming from
grind outlet
• No coffee beans in bean
hopper.
• Grinder/bean hopper
is blocked.
• Fill bean hopper with fresh
coffee beans.
• Remove bean hopper. Inspect
bean hopper and burrs for
blockage. Refer to the Cleaning
Conical Burrs section on page 16.
Can’t adjust the
Grind Size Collar
• Grind Size Collar too tight.
• Coffee beans and grinds
caught in the burrs
• Hopper not installed
correctly.
• Rotate the Bean Hopper to turn the
Grind Size Collar to adjust grind
settings.
• Run the grinder by pressing the
START|CANCEL button while
turning the Hopper.
• Unlock the hopper and install
as per instruction. Refer to the
Bean Hopper section on page 10.
Unable to lock
bean hopper into
position
• Coffee beans obstructing
bean hopper locking
device.
• Remove bean hopper. Clear coffee
beans from top of burrs. Re-lock the
hopper into position & try again.
Not enough/
too much coffee
grind
• Grind amount requires
adjustment.
• Use GRIND TIME dial to fine
tune the amount more or less.
Portafilter
overfills
• It is normal for the correct amount
of coffee to appear overfilled in
your portafilter. Untamped coffee
has approximately three times
the volume of tamped coffee.
Emergency stop? • Press the START|CANCEL button
to pause operation.
• Unplug power cord from
power outlet.

www.sageappliances.com
UK IE
BRG Appliances Limited
Unit 3.2, Power Road Studios, 114 Power Road, London, W4 5PY
Freephone (UK Landline): 0808 178 1650
Mobile Calls (National Rate): 0333 0142 970
DE AT
Sage Appliances GmbH
Johannstraße 37, 40476 Düsseldorf, Deutschland
Für den Kundendienst besuchen
Sie bitte www.sageappliances.com
Registered in Germany No. HRB 81309 (AG Düsseldorf).
Registered in England & Wales No. 8223512.
Aufgrund kontinuierlicher Produktverbesserungen kann das auf dieser Verpackung dargestellte Produkt leicht vom tatsächlichen Produkt abweichen.
Due to continued product improvement, the products illustrated or photographed in this document may vary slightly from the actual product.
Copyright BRG Appliances 2017.
BCG600 – A18