Sage Smart Grinder Pro BCG820BSSUK User manual

Registered in England & Wales No. 8223512. Due to continued product improvement, the products illustrated or photographed
in this document may vary slightly from the actual product.
Copyright BRG Appliances 2014.
BCG820BSSUK Issue - C14
BCG820BSSUK
(Suits all colour models)
the Smart Grinder™ Pro
Instruction Booklet
Freephone (UK Landline): 0808 178 1650
Mobile Calls (National Rate): 0333 0142 970
www.sageappliances.co.uk
[e-mail]
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more from your purchase
Product registration takes only a few
minutes and ensures a record of your
purchase. Registration also makes it
easier to get support and advice on any
questions or issues that you might have
in the future. If you wish, we can also send
you free recipes and additional hints and
tips on making the best of your appliance.
Go to www.sageappliances.co.uk
and click on ‘Product Registration’.
What’s on your mind?
Our constant aim is to improve the quality
and features of our appliances.
We welcome your comments and ideas in
assisting our ongoing development.
Go to www.sageappliances.co.uk
and click on ‘Support’.
Sage™by Heston Blumenthal‰
Customer Service Centre

2 3
3We recommend safety first
8Know your new appliance
10 Operating your new appliance
17 Care & cleaning
18 Making good coffee
19 Troubleshooting
At Sage™ by Heston Blumenthal‰we are very safety conscious.
We design and manufacture appliances with your safety
foremost in mind. We also ask that you exercise a degree of
care when using any electrical appliance and adhere to the
following precautions.
Read aLL INStRUCtIoNS
BeFoRe USe aNd SaVe FoR
FUtURe ReFeReNCe
• Before using for the first
time please ensure that
your electricity supply is the
same as shown on the rating
label on the underside of the
appliance. If you have any
concerns please contact your
local electricity company.
• Your Sage™ by Heston
Blumenthal‰ appliance
includes a BS 13 amp
moulded mains plug on the
supply cord.
• Should you need to change
this plug, please complete
the rewiring as follows (after
safe disposal of the moulded
plug).
• Please note that a cut off plug
inserted into a socket is a
serious danger risk.
• Wires are coloured as follows:
−Blue = Neutral
−Brown = Live
• As the colours of the wire
may not correspond with
the coloured markings which
identify the terminals in
your plug, please refer to the
following:
−The Blue wire must be
connected to the terminal
which is marked ‘N’.
−The Brown wire must be
connected to the terminal
which is marked with the
letter ‘L’.
• Please note that if a 13 amp
plug is used, a 13 amp fuse
should be used.
• Remove and safely discard
any packaging material
and promotional labels
before using the Sage Smart
Grinder™ Pro for the first
time.
IMpoRtaNt SaFeGUaRdS
CoNteNtS We ReCoMMeNd SaFety FIRSt

2 3
3We recommend safety first
8Know your new appliance
10 Operating your new appliance
17 Care & cleaning
18 Making good coffee
19 Troubleshooting
At Sage™ by Heston Blumenthal‰we are very safety conscious.
We design and manufacture appliances with your safety
foremost in mind. We also ask that you exercise a degree of
care when using any electrical appliance and adhere to the
following precautions.
READ ALL INSTRUCTIONS
BEFORE USE AND SAVE FOR
FUTURE REFERENCE
• Before using for the first
time please ensure that
your electricity supply is the
same as shown on the rating
label on the underside of the
appliance. If you have any
concerns please contact your
local electricity company.
• Your Sage™ by Heston
Blumenthal‰ appliance
includes a BS 13 amp
moulded mains plug on the
supply cord.
• Should you need to change
this plug, please complete
the rewiring as follows (after
safe disposal of the moulded
plug).
• Please note that a cut off plug
inserted into a socket is a
serious danger risk.
• Wires are coloured as follows:
−Blue = Neutral
−Brown = Live
• As the colours of the wire
may not correspond with
the coloured markings which
identify the terminals in
your plug, please refer to the
following:
−The Blue wire must be
connected to the terminal
which is marked ‘N’.
−The Brown wire must be
connected to the terminal
which is marked with the
letter ‘L’.
• Please note that if a 13 amp
plug is used, a 13 amp fuse
should be used.
• Remove and safely discard
any packaging material
and promotional labels
before using the Sage Smart
Grinder™ Pro for the first
time.
IMPORTANT SAFEGUARDS
CONTENTS WE RECOMMEND SAFETY FIRST

4 5
• To eliminate a choking
hazard for young children,
remove and safely discard the
protective cover fitted to the
power plug of the Sage
Smart Grinder™ Pro.
• Do not place the Sage Smart
Grinder™ Pro near the edge
of a bench or table during
operation.
• Do not place the Sage Smart
Grinder™ Pro on or near a hot
gas burner, electric element
or where it could touch a
heated oven.
• Do not operate the Sage
Smart Grinder™ Pro on a sink
drain board.
• Ensure that the surface is
level, clean and free of water.
• The Sage Smart Grinder™ Pro
is not intended to be operated
by means of an external timer
or separate remote control
system.
• To protect against electric
shock, do not immerse the
grinder base, power cord or
power plug in water or allow
moisture to come in contact
with these parts.
• Always switch the Sage
Smart Grinder™ Pro off at
the power outlet and unplug
if Sage Smart Grinder™ Pro
is to be left unattended, if
not in use, before cleaning,
before attempting to move,
disassembling, assembling
and when storing.
• The Sage Smart Grinder™
Pro is not intended for use
by young children or infirm
persons unless they have
been adequately supervised
by a responsible person to
ensure they can use the Sage
Smart Grinder™ Pro safely.
• Do not use attachments other
than those provided with the
Sage Smart Grinder™ Pro.
• Do not operate the Sage
Smart Grinder™ Pro without
locking the bean hopper lid in
position. Keep fingers, hands,
hair, clothing and utensils
away from the bean hopper
during operation.
• The coffee grinder should
not be switched on until the
bean hopper and hopper lid
are locked into position in the
grinding chamber.
• Do not operate the Sage
Smart Grinder™ Pro for
longer than 2 minutes as
this could cause overheating.
Allow the Sage Smart
Grinder™ Pro to cool down
for 20 minutes after long
operation.
• Do not use the Sage Smart
Grinder™ Pro for any other
purpose than grinding
coffee beans.
• Do not use pre ground coffee
in bean hopper. The Sage
Smart Grinder™ Pro will not
grind food that is sticky, or
extremely hard, or make
pastes of any fruits, seeds
or herbs ie. curry pastes,
nut batters.
• Keep the Sage Smart
Grinder™ Pro and accessories
clean. Follow the Care
and Cleaning instructions
provided on Page 18.
• The installation of a residual
current device (safety switch)
is recommended to provide
additional safety protection
when using electrical
appliances. It is advisable
that a safety switch with a
rated current not exceeding
30mA be installed in the
electrical circuit supplying
the appliance. See your
electrician for professional
advice.
• This appliance shall not be
used by children. Keep the
appliance and its cord out
of reach of children.
• Appliances can be used
by persons with reduced
physical, sensory or mental
capabilities or lack of
experience and knowledge
if they have been given
supervision or instruction
concerning use of the
appliance in a safe way and
if they understand the
hazards involved.
• Children should be
supervised to ensure that
they do not play with the
appliance.
We ReCoMMeNd SaFety FIRStWe ReCoMMeNd SaFety FIRSt

4 5
• To eliminate a choking
hazard for young children,
remove and safely discard the
protective cover fitted to the
power plug of the Sage
Smart Grinder™ Pro.
• Do not place the Sage Smart
Grinder™ Pro near the edge
of a bench or table during
operation.
• Do not place the Sage Smart
Grinder™ Pro on or near a hot
gas burner, electric element
or where it could touch a
heated oven.
• Do not operate the Sage
Smart Grinder™ Pro on a sink
drain board.
• Ensure that the surface is
level, clean and free of water.
• The Sage Smart Grinder™ Pro
is not intended to be operated
by means of an external timer
or separate remote control
system.
• To protect against electric
shock, do not immerse the
grinder base, power cord or
power plug in water or allow
moisture to come in contact
with these parts.
• Always switch the Sage
Smart Grinder™ Pro off at
the power outlet and unplug
if Sage Smart Grinder™ Pro
is to be left unattended, if
not in use, before cleaning,
before attempting to move,
disassembling, assembling
and when storing.
• The Sage Smart Grinder™
Pro is not intended for use
by young children or infirm
persons unless they have
been adequately supervised
by a responsible person to
ensure they can use the Sage
Smart Grinder™ Pro safely.
• Do not use attachments other
than those provided with the
Sage Smart Grinder™ Pro.
• Do not operate the Sage
Smart Grinder™ Pro without
locking the bean hopper lid in
position. Keep fingers, hands,
hair, clothing and utensils
away from the bean hopper
during operation.
• The coffee grinder should
not be switched on until the
bean hopper and hopper lid
are locked into position in the
grinding chamber.
• Do not operate the Sage
Smart Grinder™ Pro for
longer than 2 minutes as
this could cause overheating.
Allow the Sage Smart
Grinder™ Pro to cool down
for 20 minutes after long
operation.
• Do not use the Sage Smart
Grinder™ Pro for any other
purpose than grinding
coffee beans.
• Do not use pre ground coffee
in bean hopper. The Sage
Smart Grinder™ Pro will not
grind food that is sticky, or
extremely hard, or make
pastes of any fruits, seeds
or herbs ie. curry pastes,
nut batters.
• Keep the Sage Smart
Grinder™ Pro and accessories
clean. Follow the Care
and Cleaning instructions
provided on Page 18.
• The installation of a residual
current device (safety switch)
is recommended to provide
additional safety protection
when using electrical
appliances. It is advisable
that a safety switch with a
rated current not exceeding
30mA be installed in the
electrical circuit supplying
the appliance. See your
electrician for professional
advice.
• This appliance shall not be
used by children. Keep the
appliance and its cord out
of reach of children.
• Appliances can be used
by persons with reduced
physical, sensory or mental
capabilities or lack of
experience and knowledge
if they have been given
supervision or instruction
concerning use of the
appliance in a safe way and
if they understand the
hazards involved.
• Children should be
supervised to ensure that
they do not play with the
appliance.
WE RECOMMEND SAFETY FIRSTWE RECOMMEND SAFETY FIRST

6 7
FoR HoUSeHoLd USe oNLy
SaVe tHeSe INStRUCtIoNS
We ReCoMMeNd SaFety FIRSt
IMpoRtaNt SaFeGUaRdS
FoR aLL eLeCtRICaL
appLIaNCeS
• This appliance is for
household use only.
• Unwind power cord fully
before use.
• Do not let power cord hang
over the edge of a table or
counter, or touch
hot surfaces.
• Do not use the appliance
for anything other than
its intended purpose as
described in this instruction
book. Do not use outdoors.
Do not use in moving
vehicles or boats.
• Close supervision is
necessary when any
appliance is used by or
near children.
• Regularly inspect the supply
power cord and actual
appliance for any damage.
Do not operate if damaged in
any way or after the appliance
malfunctions. Immediately
cease use of the appliance
and call Sage™ on
0808 178 1650.
• If the supply cord is damaged
it must be replaced by the
manufacturer, its service
agent or similarly qualified
persons in order to avoid a
hazard.
• For any maintenance other
than cleaning, please contact
Sage™ Customer Service
on 0808 178 1650 or go to
sageappliances.co.uk.
• Consult a qualified electrician
if the grounding instructions
are not completely
understood, or if doubt exists
as to whether the appliance is
properly grounded.
• Children should be
supervised to ensure that
they do not play with the
appliance.
• Misuse may cause injury.
• Any maintenance other
than cleaning should be
performed by an authorised
Sage Service Centre.
We ReCoMMeNd SaFety FIRSt
The symbol shown
indicates that this
appliance should not be
disposed of in normal
household waste. It should
be taken to a local
authority waste collection
centre designated for this
purpose or to a dealer
providing this service.
For more information,
please contact your local
council office.

6 7
FOR HOUSEHOLD USE ONLY
SAVE THESE INSTRUCTIONS
WE RECOMMEND SAFETY FIRST
IMPORTANT SAFEGUARDS
FOR ALL ELECTRICAL
APPLIANCES
• This appliance is for
household use only.
• Unwind power cord fully
before use.
• Do not let power cord hang
over the edge of a table or
counter, or touch
hot surfaces.
• Do not use the appliance
for anything other than
its intended purpose as
described in this instruction
book. Do not use outdoors.
Do not use in moving
vehicles or boats.
• Close supervision is
necessary when any
appliance is used by or
near children.
• Regularly inspect the supply
power cord and actual
appliance for any damage.
Do not operate if damaged in
any way or after the appliance
malfunctions. Immediately
cease use of the appliance
and call Sage™ on
0808 178 1650.
• If the supply cord is damaged
it must be replaced by the
manufacturer, its service
agent or similarly qualified
persons in order to avoid a
hazard.
• For any maintenance other
than cleaning, please contact
Sage™ Customer Service
on 0808 178 1650 or go to
sageappliances.co.uk.
• Consult a qualified electrician
if the grounding instructions
are not completely
understood, or if doubt exists
as to whether the appliance is
properly grounded.
• Children should be
supervised to ensure that
they do not play with the
appliance.
• Misuse may cause injury.
• Any maintenance other
than cleaning should be
performed by an authorised
Sage Service Centre.
WE RECOMMEND SAFETY FIRST
The symbol shown
indicates that this
appliance should not be
disposed of in normal
household waste. It should
be taken to a local
authority waste collection
centre designated for this
purpose or to a dealer
providing this service.
For more information,
please contact your local
council office.

8
C
B
D
E
F
G
H
M
L
O
N
A
K
J
I
Oi
Oii
A. Bean Hopper Lid
Air tight seal to maximise bean freshness.
B. Bean Hopper
450g bean hopper with locking system for
easy removal and bean transfer.
C. Hardened Stainless Steel Conical Burrs
Maximises particle size for full flavour
potential.
- Removable and Adjustable Upper Burr
D. Backlit LCD Screen
Displays grind setting, grind size, number
of shots or cups and current grind time.
E. GRIND AMOUNT|PROGRAM Dial
Adjusts programmed amount to increase
or decrease dose.
F. SHOTS|CUPS Button
Selects number of shots or cups.
G. Grind Outlet
H. Grind Tray
Catches grind overflow.
Removable for easy cleaning.
I. Grind Size Dial
60 custom grind settings from espresso
to plunger.
J. START|PAUSE|CANCEL Button
Starts, Pauses and Cancels operation.
K. Portafilter Activation Switch
Activates or cancels grinder with a press
of the portafilter.
aCCeSSoRIeS
L. Portafilter Cradle 50–54mm
M. Portafilter Cradle 58mm
N. Conical Burr Cleaning Brush
O. Grinds Container
For storing ground coffee.
Oi - Container Cap
Oii - Container Lid
Not SHoWN
Grinding Chamber
Minimises static of beans
before dispensing.
Automatic Thermal Safety Shut Off
Protects motor from overheating.
Power Saving/Sleep Mode
Unit powers down to standby after
5 minutes of non use.
Cord Storage
KNoW yoUR NeW appLIaNCe KNoW yoUR NeW appLIaNCe

8
C
B
D
E
F
G
H
M
L
O
N
A
K
J
I
Oi
Oii
A. Bean Hopper Lid
Air tight seal to maximise bean freshness.
B. Bean Hopper
450g bean hopper with locking system for
easy removal and bean transfer.
C. Hardened Stainless Steel Conical Burrs
Maximises particle size for full flavour
potential.
- Removable and Adjustable Upper Burr
D. Backlit LCD Screen
Displays grind setting, grind size, number
of shots or cups and current grind time.
E. GRIND AMOUNT|PROGRAM Dial
Adjusts programmed amount to increase
or decrease dose.
F. SHOTS|CUPS Button
Selects number of shots or cups.
G. Grind Outlet
H. Grind Tray
Catches grind overflow.
Removable for easy cleaning.
I. Grind Size Dial
60 custom grind settings from espresso
to plunger.
J. START|PAUSE|CANCEL Button
Starts, Pauses and Cancels operation.
K. Portafilter Activation Switch
Activates or cancels grinder with a press
of the portafilter.
ACCESSORIES
L. Portafilter Cradle 50–54mm
M. Portafilter Cradle 58mm
N. Conical Burr Cleaning Brush
O. Grinds Container
For storing ground coffee.
Oi - Container Cap
Oii - Container Lid
NOT SHOWN
Grinding Chamber
Minimises static of beans
before dispensing.
Automatic Thermal Safety Shut Off
Protects motor from overheating.
Power Saving/Sleep Mode
Unit powers down to standby after
5 minutes of non use.
Cord Storage
KNOW YOUR NEW APPLIANCE KNOW YOUR NEW APPLIANCE

10 11
OPERATING YOUR NEW APPLIANCE
GRINDER OVERVIEW
Your Smart Grinder™ Pro uses hardened
stainless steel Concial Burrs to grind whole
bean coffee suitable for a range of brewing
methods, from the finest setting for espresso
to the coarsest setting for plunger. You are
able to select the amount of shots or cups with
a single button. The grind amount (dose) for
all coffee types is controlled by a digital timer.
The default dose for each brew method can be
adjusted by turning the Grind Amount Dial
and changing the time the grinder will run.
Once you have the desired dose, you can press
and hold the PROGRAM button to set your
custom time. You can grind directly into
a portafilter, grinds container or drip coffee
filter basket.
BEFORE FIRST USE
Remove and safely discard all promotional
labels and packing materials attached to your
Sage product.
Wash hopper, cradles, grind container,
container lid and cleaning brush in warm
soapy water and dry thoroughly. Wipe
exterior of grinder with a soft damp cloth and
dry thoroughly. Place grinder on flat level
surface and plug power cord into 230–240V
outlet and switch Power ‘ON’.
ENERGY SAVING FEATURE
The grinder will automatically switch
off if not used after 5 minutes.
To reactivate the machine whilst in
POWER SAVING/SLEEP MODE, press
any button on the grinder control panel.
NOTE
If bean hopper has not been locked
into position, ‘PLEASE LOCK HOPPER’
message will be displayed on the LCD
screen disabling the operation of the
grinder for safety.
ASSEMBLING YOUR SAGE SMART
GRINDER™ PRO
Bean Hopper
Align tabs on the base of the bean hopper
and insert hopper into position. Turn the
bean hopper dial 90° to lock into position.
Fill with fresh coffee beans and secure lid
on top of bean hopper.
The bean hopper can be removed by turning
dial anti clockwise and lifting hopper to pull
out. The locking system allows you to remove
and transfer beans in the hopper to a storage
container safely.
Within each brew method (espresso, percolator,
filter or plunger), there is a range of grind
size settings. Between each brew method the
grind size settings will differ. This is due to
each method requiring different grind sizes for
optimum extraction.
Experiment with different grind size settings
by rotating the Grind Size dial to achieve the
brew that best suits your taste.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
GRINDING FOR ESPRESSO COFFEE
Use single wall filter baskets when grinding
fresh coffee beans. Use the finer 1–30 settings
in the ESPRESSO range.
STEP 1:
Insert the appropriate portafilter cradle size.
Insert your portafilter into the cradle.
PUSH
50-54mm
58mm
CRADLES
NOTE
You can change the amount already
selected during operation by pressing
the SHOTS|CUPS button. Maximum
number of shots with the cradle
inserted is 2.
STEP 2:
Selecting your SHOTS|CUPS
Select the desired amount of ground coffee
required by pressing the SHOTS|CUPS button.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
Continue pressing the SHOTS|CUPS button
until desired amount is displayed.
The maximum number of shots or cups for
each brew method is shown in the coffee
chart below. The amount dispensed will vary
depending on the brew method selected and
the grind amount.
Rotate the Grind Amount Dial to adjust the
grinding time to achieve the correct amount of
coffee. Increasing time will increase the dose
and decreasing the time will decrease the dose.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
PLUNGER
1 UP TO 12 CUPS
BREW METHOD
GRIND SETTING
GRIND SIZE
AMOUNT
FINE
1-30
1 UP TO 8 SHOTS
ESPRESSO DRIP FILTER
MEDIUM COARSE
46-54
COARSE
55-60
1 UP TO 12 CUPS
PERCOLATOR
31-45
1 UP TO 12 CUPS
MEDIUM
COFFEE CHART
OPERATING YOUR NEW APPLIANCE

10 11
OPERATING YOUR NEW APPLIANCE
GRINDER OVERVIEW
Your Smart Grinder™ Pro uses hardened
stainless steel Concial Burrs to grind whole
bean coffee suitable for a range of brewing
methods, from the finest setting for espresso
to the coarsest setting for plunger. You are
able to select the amount of shots or cups with
a single button. The grind amount (dose) for
all coffee types is controlled by a digital timer.
The default dose for each brew method can be
adjusted by turning the Grind Amount Dial
and changing the time the grinder will run.
Once you have the desired dose, you can press
and hold the PROGRAM button to set your
custom time. You can grind directly into
a portafilter, grinds container or drip coffee
filter basket.
BEFORE FIRST USE
Remove and safely discard all promotional
labels and packing materials attached to your
Sage product.
Wash hopper, cradles, grind container,
container lid and cleaning brush in warm
soapy water and dry thoroughly. Wipe
exterior of grinder with a soft damp cloth and
dry thoroughly. Place grinder on flat level
surface and plug power cord into 230–240V
outlet and switch Power ‘ON’.
ENERGY SAVING FEATURE
The grinder will automatically switch
off if not used after 5 minutes.
To reactivate the machine whilst in
POWER SAVING/SLEEP MODE, press
any button on the grinder control panel.
NOTE
If bean hopper has not been locked
into position, ‘PLEASE LOCK HOPPER’
message will be displayed on the LCD
screen disabling the operation of the
grinder for safety.
ASSEMBLING YOUR SAGE SMART
GRINDER™ PRO
Bean Hopper
Align tabs on the base of the bean hopper
and insert hopper into position. Turn the
bean hopper dial 90° to lock into position.
Fill with fresh coffee beans and secure lid
on top of bean hopper.
The bean hopper can be removed by turning
dial anti clockwise and lifting hopper to pull
out. The locking system allows you to remove
and transfer beans in the hopper to a storage
container safely.
Within each brew method (espresso, percolator,
filter or plunger), there is a range of grind
size settings. Between each brew method the
grind size settings will differ. This is due to
each method requiring different grind sizes for
optimum extraction.
Experiment with different grind size settings
by rotating the Grind Size dial to achieve the
brew that best suits your taste.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
GRINDING FOR ESPRESSO COFFEE
Use single wall filter baskets when grinding
fresh coffee beans. Use the finer 1–30 settings
in the ESPRESSO range.
STEP 1:
Insert the appropriate portafilter cradle size.
Insert your portafilter into the cradle.
PUSH
50-54mm
58mm
CRADLES
NOTE
You can change the amount already
selected during operation by pressing
the SHOTS|CUPS button. Maximum
number of shots with the cradle
inserted is 2.
STEP 2:
Selecting your SHOTS|CUPS
Select the desired amount of ground coffee
required by pressing the SHOTS|CUPS button.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
Continue pressing the SHOTS|CUPS button
until desired amount is displayed.
The maximum number of shots or cups for
each brew method is shown in the coffee
chart below. The amount dispensed will vary
depending on the brew method selected and
the grind amount.
Rotate the Grind Amount Dial to adjust the
grinding time to achieve the correct amount of
coffee. Increasing time will increase the dose
and decreasing the time will decrease the dose.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
PLUNGER
1 UP TO 12 CUPS
BREW METHOD
GRIND SETTING
GRIND SIZE
AMOUNT
FINE
1-30
1 UP TO 8 SHOTS
ESPRESSO DRIP FILTER
MEDIUM COARSE
46-54
COARSE
55-60
1 UP TO 12 CUPS
PERCOLATOR
31-45
1 UP TO 12 CUPS
MEDIUM
COFFEE CHART
OPERATING YOUR NEW APPLIANCE

12 13
OPERATING YOUR NEW APPLIANCE
STEP 3:
Select your grind size
For espresso, we recommend selecting Grind
Size setting 12 as a starting point and moving
the Grind Size dial Coarser or Finer to adjust
the flow of espresso as required. This should
be done in conjunction with setting the grind
amount (dose).
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
You will need to extract a shot of espresso to
determine if a change in grind size and/or
grind amount is necessary to achieve the
correct rate of flow. Traditionally, a single shot
of espresso is defined as ~30ml in 30 seconds
and a double shot of espresso as ~60mls in
30 seconds.
NOTE
If the Grind Size Dial is tight,
run the grinder by pressing the
START|PAUSE|CANCEL button while
turning the Grind Size Dial. This will
release coffee grounds caught between
the burrs.
GRINDING INTO GRINDS
CONTAINER OR COFFEE FILTER
STEP 1:
Remove cradle by sliding out from under the
grind outlet.
PULL
Slide in grinds container with cap open or
coffee filter directly under grind outlet.
INSERT UNDER
GRIND OUTLET
OPEN CONTAINER
CAP
• Select the required amount of ground
coffee by pressing the SHOTS|CUPS
button.
FEATURES OF YOUR SAGE
SMART GRINDER™ PRO
Automatic Grinding
Grinding automatically allows you to grind
hands-free. The grinder will automatically
stop when the preset amount of coffee is
dispensed.
• Press and release either the
START|PAUSE|CANCEL button or
push the handle of your portafilter once.
This will activate the PORTAFILTER
SWITCH.
• Grinding will automatically stop when
the preset amount is dispensed.
START PAUSE PORTAFILTER SWITCH
PRESS & RELEASE
OR
PUSH
It is normal for the correct amount of coffee
to appear overfilled in your portafilter. Un-
tamped coffee is approximately three times
the volume of tamped coffee.
NOTE
Programming a custom grind amount/
time only sets it for that particular
brew method. This will not change
the other Shots or Cups settings.
• Press the START|PAUSE|CANCEL
button to start grinding operation.
START PAUSE
SHOTS CUPS
CANCEL
START PAUSE
SHOTS CUPS
CANCEL
You can grind into grinds container without
the lid. However, we recommend keeping the
lid on to prevent coffee grinds from escaping.
OPERATING YOUR NEW APPLIANCE

12 13
OPERATING YOUR NEW APPLIANCE
STEP 3:
Select your grind size
For espresso, we recommend selecting Grind
Size setting 12 as a starting point and moving
the Grind Size dial Coarser or Finer to adjust
the flow of espresso as required. This should
be done in conjunction with setting the grind
amount (dose).
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
You will need to extract a shot of espresso to
determine if a change in grind size and/or
grind amount is necessary to achieve the
correct rate of flow. Traditionally, a single shot
of espresso is defined as ~30ml in 30 seconds
and a double shot of espresso as ~60mls in
30 seconds.
NOTE
If the Grind Size Dial is tight,
run the grinder by pressing the
START|PAUSE|CANCEL button while
turning the Grind Size Dial. This will
release coffee grounds caught between
the burrs.
GRINDING INTO GRINDS
CONTAINER OR COFFEE FILTER
STEP 1:
Remove cradle by sliding out from under the
grind outlet.
PULL
Slide in grinds container with cap open or
coffee filter directly under grind outlet.
INSERT UNDER
GRIND OUTLET
OPEN CONTAINER
CAP
• Select the required amount of ground
coffee by pressing the SHOTS|CUPS
button.
FEATURES OF YOUR SAGE
SMART GRINDER™ PRO
Automatic Grinding
Grinding automatically allows you to grind
hands-free. The grinder will automatically
stop when the preset amount of coffee is
dispensed.
• Press and release either the
START|PAUSE|CANCEL button or
push the handle of your portafilter once.
This will activate the PORTAFILTER
SWITCH.
• Grinding will automatically stop when
the preset amount is dispensed.
START PAUSE PORTAFILTER SWITCH
PRESS & RELEASE
OR
PUSH
It is normal for the correct amount of coffee
to appear overfilled in your portafilter. Un-
tamped coffee is approximately three times
the volume of tamped coffee.
NOTE
Programming a custom grind amount/
time only sets it for that particular
brew method. This will not change
the other Shots or Cups settings.
• Press the START|PAUSE|CANCEL
button to start grinding operation.
START PAUSE
SHOTS CUPS
CANCEL
START PAUSE
SHOTS CUPS
CANCEL
You can grind into grinds container without
the lid. However, we recommend keeping the
lid on to prevent coffee grinds from escaping.
OPERATING YOUR NEW APPLIANCE

14 15
OPERATING YOUR NEW APPLIANCE OPERATING YOUR NEW APPLIANCE
Pause Function
You can pause the grinder during operation
allowing you to collapse or settle the coffee
in the portafilter.
• Press and release the
START|PAUSE|CANCEL button to
start the grinding operation.
• During grinding, press the
START|PAUSE|CANCEL button again
to pause the operation for 10 seconds.
• Press again within this time to resume
grinding the remaining dose.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
PRESS & RELEASE
Program Function
Once you have set your required dose, you
can program this time into the number of
shot(s) currently displayed on the LCD. Press
and hold the PROGRAM button, grinder
will beep twice to confirm. Only the shot
displayed will be programmed, all other shots
will remain unchanged.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
PRESS & HOLD
Manual Grinding
Grinding manually allows you to have
complete control over how much coffee
is dispensed.
• Press and hold either the
START|PAUSE|CANCEL button or push
the handle of your portafilter to activate
the PORTAFILTER SWITCH for as long
as you require.
• Release START|PAUSE|CANCEL button
or PORTAFILTER SWITCH and grinding
will stop.
START PAUSE PORTAFILTER SWITCH
PRESS, HOLD & RELEASE
OR
PUSH
ADJUSTING YOUR GRIND AMOUNT
The Grind Amount Dial gives you the ability
to modify the preset SHOTS|CUPS amounts
to deliver more or less ground coffee into your
portafilter or grinds container.
Increasing the Grind Amount
To increase the grind amount selected, turn
the GRIND AMOUNT dial to the right.
Each adjustment will increase the grind time
by 0.2 of a second.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
Decreasing the Grind Amount
To decrease grind amount selected, turn
the Grind Amount Dial to the left.
Each adjustment will decrease the grind time
by 0.2 of a second.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
NOTE
To RESET the grind amount/time to
the default settings, press and hold
the SHOTS|CUPS button until a long
beep sounds.

14 15
OPERATING YOUR NEW APPLIANCE OPERATING YOUR NEW APPLIANCE
Pause Function
You can pause the grinder during operation
allowing you to collapse or settle the coffee
in the portafilter.
• Press and release the
START|PAUSE|CANCEL button to
start the grinding operation.
• During grinding, press the
START|PAUSE|CANCEL button again
to pause the operation for 10 seconds.
• Press again within this time to resume
grinding the remaining dose.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
PRESS & RELEASE
Program Function
Once you have set your required dose, you
can program this time into the number of
shot(s) currently displayed on the LCD. Press
and hold the PROGRAM button, grinder
will beep twice to confirm. Only the shot
displayed will be programmed, all other shots
will remain unchanged.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
PRESS & HOLD
Manual Grinding
Grinding manually allows you to have
complete control over how much coffee
is dispensed.
• Press and hold either the
START|PAUSE|CANCEL button or push
the handle of your portafilter to activate
the PORTAFILTER SWITCH for as long
as you require.
• Release START|PAUSE|CANCEL button
or PORTAFILTER SWITCH and grinding
will stop.
START PAUSE PORTAFILTER SWITCH
PRESS, HOLD & RELEASE
OR
PUSH
ADJUSTING YOUR GRIND AMOUNT
The Grind Amount Dial gives you the ability
to modify the preset SHOTS|CUPS amounts
to deliver more or less ground coffee into your
portafilter or grinds container.
Increasing the Grind Amount
To increase the grind amount selected, turn
the GRIND AMOUNT dial to the right.
Each adjustment will increase the grind time
by 0.2 of a second.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
Decreasing the Grind Amount
To decrease grind amount selected, turn
the Grind Amount Dial to the left.
Each adjustment will decrease the grind time
by 0.2 of a second.
START PAUSE
GRIND AMOUNT SHOTS CUPS
CANCELPROGRAM
NOTE
To RESET the grind amount/time to
the default settings, press and hold
the SHOTS|CUPS button until a long
beep sounds.

16 17
opeRatING yoUR NeW appLIaNCe
adJUStING CoNICaL BURRS
Some types of coffee may require a wider grind range to achieve an ideal extraction or brew.
A feature of your Smart Grinder™ Pro is the ability to extend this range with an adjustable upper
burr. We recommend making only one adjustment at a time.
13
Hold hopper over container & turn
dial to release beans into container
Align hopper
into position
Run grinder
until empty
Remove hopper
Unlock hopper
1 2 3 4 5
Move adjustable
top burr, 1 number,
coarser or finer
Remove wire
handle from both
sides of the burr
Align the number
with the handle
opening
Remove upper
burr
6
8877 9
Insert wire
handle from both
sides of the burr
10
Push upper burr
firmly into
position
11
Lock upper burr
12
Align hopper
into position
AIR TIGHT
CONTAINER
14
Lock hopper
15
Check your
extraction
F
I
N
E
C
O
A
R
S
E
F
I
N
E
C
O
A
R
S
E
4
5
6
7
8
F
I
N
E
C
O
A
R
S
E
F
I
N
E
C
O
A
R
S
E
CaRe, CLeaNING & StoRaGe
CaRe, CLeaNING & StoRaGe
1. Empty beans from the hopper and grind
out any excess beans (see below).
2. Unplug power cord from power outlet
before cleaning.
3. Wash the grind container and lid, bean
hopper and lid in warm soapy water, rinse
and dry thoroughly.
4. Wipe and polish exterior of appliance
with a soft damp cloth.
CLeaNING CoNICaL BURRS
Regular cleaning helps the burrs achieve consistent grinding results which is especially important
when grinding for espresso coffee.
13
Hold hopper over container & turn
dial to release beans into container
Align hopper
into position
Run grinder
until empty
Remove hopper
Unlock hopper
1 2 3 4 5
Clean lower
burr with
cleaning brush
Clean upper
burr with
cleaning brush
Clean grind
outlet with
brush
Remove upper
burr
6
8877 9
Push upper
burr firmly into
position
10
Lock upper burr
11
Align hopper
into position
12
Lock hopper
AIR TIGHT
CONTAINER
Note
Do not use alkaline or abrasive cleaning
agents, steel wool or scouring pads, as
these can damage the surface.
Note
Please do not clean any grinder parts or
accessories in the dishwasher.

16 17
OPERATING YOUR NEW APPLIANCE
ADJUSTING CONICAL BURRS
Some types of coffee may require a wider grind range to achieve an ideal extraction or brew.
A feature of your Smart Grinder™ Pro is the ability to extend this range with an adjustable upper
burr. We recommend making only one adjustment at a time.
13
Hold hopper over container & turn
dial to release beans into container
Align hopper
into position
Run grinder
until empty
Remove hopper
Unlock hopper
1 2 3 4 5
Move adjustable
top burr, 1 number,
coarser or finer
Remove wire
handle from both
sides of the burr
Align the number
with the handle
opening
Remove upper
burr
6
8877 9
Insert wire
handle from both
sides of the burr
10
Push upper burr
firmly into
position
11
Lock upper burr
12
Align hopper
into position
AIR TIGHT
CONTAINER
14
Lock hopper
15
Check your
extraction
F
I
N
E
C
O
A
R
S
E
F
I
N
E
C
O
A
R
S
E
4
5
6
7
8
F
I
N
E
C
O
A
R
S
E
F
I
N
E
C
O
A
R
S
E
CARE, CLEANING & STORAGE
CARE, CLEANING & STORAGE
1. Empty beans from the hopper and grind
out any excess beans (see below).
2. Unplug power cord from power outlet
before cleaning.
3. Wash the grind container and lid, bean
hopper and lid in warm soapy water, rinse
and dry thoroughly.
4. Wipe and polish exterior of appliance
with a soft damp cloth.
CLEANING CONICAL BURRS
Regular cleaning helps the burrs achieve consistent grinding results which is especially important
when grinding for espresso coffee.
13
Hold hopper over container & turn
dial to release beans into container
Align hopper
into position
Run grinder
until empty
Remove hopper
Unlock hopper
1 2 3 4 5
Clean lower
burr with
cleaning brush
Clean upper
burr with
cleaning brush
Clean grind
outlet with
brush
Remove upper
burr
6
8877 9
Push upper
burr firmly into
position
10
Lock upper burr
11
Align hopper
into position
12
Lock hopper
AIR TIGHT
CONTAINER
NOTE
Do not use alkaline or abrasive cleaning
agents, steel wool or scouring pads, as
these can damage the surface.
NOTE
Please do not clean any grinder parts or
accessories in the dishwasher.

18 19
MAKING GOOD COFFEEMAKING GOOD COFFEE
MAKING BETTER QUALITY COFFEE
• Freshly ground coffee is the key to making
coffee with more flavour and body.
• Coffee flavour and strength is a personal
preference. Vary the type of coffee beans,
amount of coffee and fineness of grind to
achieve the flavour you prefer.
• Use freshly roasted coffee beans with a
‘roasted on’ date to maximise flavour, not a
use-by or best before date.
• Use coffee beans between 5 and 20 days
after the ‘roasted on’ date for optimal
freshness.
• Store coffee beans in a dark, cool and
dry place. Vacuum seal if possible.
• Buy in small batches to reduce the
storage time.
• Once coffee is ground, it quickly loses its
flavour and aroma. For the best results,
grind beans immediately before brewing.
• Do not store beans in the bean hopper.
Place them back in an airtight container.
• When storing the appliance, run grinder
empty to clear ground beans left in
chamber.
• Run grinder for 2 seconds to purge some
coffee before each use, for maximum
freshness.
• Clean the bean hopper and conical burrs
regularly.
PLUNGER COFFEE
Follow these easy steps for a great cup:
1. Using a variable temperature kettle, heat
the appropriate volume of water to 95˚C.
This is an ideal temperature for brewing
coffee. Do not use boiling water.
2. Select grind size setting 58.
3. Select the number of cups you are brewing.
Adjust the amount of coffee to suit the
strength you prefer.
4. Place the ground coffee in the plunger
vessel.
5. Pour the heated water into the plunger in
a swirling manner to ensure all the ground
coffee is soaked and the plunger vessel is
full. The ‘bloom’ (expanding coffee and
gases) should reach the top of the plunger.
6. Using a timer, wait 4 minutes.
7. Using a spoon, break the ‘crust’ (the bloom
becomes dense and a bit hard).
8. Insert the plunger and carefully press
down.
9. Do not press too hard. Gently release
pressure by pulling up slightly and press
down again if you have pressed too hard.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Grinder does
not start after
pressing START|
PAUSE|CANCEL
button
• Grinder not plugged in.
• Grinder has overheated.
• Bean hopper not attached
correctly. ‘PLEASE LOCK
HOPPER’ will be displayed
on LCD screen.
• Plug power cord into
power outlet.
• Remove power plug from power
outlet. Leave for 20 minutes to cool
down before using again.
• Lock bean hopper into position.
Motor starts but
no ground coffee
coming from
grind outlet
• Incorrect button pressed.
• No coffee beans in bean
hopper.
• Grinder/bean hopper
is blocked.
• Press START|PAUSE|CANCEL
or PORTAFILTER SWITCH
to activate.
• Fill bean hopper with fresh
coffee beans.
• Remove bean hopper. Inspect
bean hopper and burrs for
blockage. Replace parts and
try again.
Motor starts but
operates with
a loud ‘racket’
noise
• Grinder is blocked
with foreign item or chute
is blocked.
• Moisture clogging grinder
• Remove bean hopper, inspect burrs
and remove any foreign body.
• Clean burrs and chute (refer to
Care & Cleaning on page 17).
• Leave burrs to dry thoroughly
before re-assembling. You can use
a hair dryer to blow air into grinder
inlet (lower burr) to dry.
Unable to lock
bean hopper into
position
• Coffee beans obstructing
bean hopper locking
device.
• Remove bean hopper. Clear coffee
beans from top of burrs. Re-lock
hopper into position & try again.
Not enough/
too much coffee
grind
• Grind amount requires
adjustment.
• Press SHOTS|CUPS button to
change grind amount.
• Use Grind Amount Dial to fine
tune the amount ‘more’ or ‘less’.
Portafilter
overfills
• It is normal for the correct amount
of coffee to appear overfilled in
your portafilter. Untamped coffee
has approximately three times
the volume of tamped coffee.
Emergency stop? • Press START|PAUSE|CANCEL
button to stop operation.
• Unplug power cord from
power outlet.

18 19
MAKING GOOD COFFEEMAKING GOOD COFFEE
MAKING BETTER QUALITY COFFEE
• Freshly ground coffee is the key to making
coffee with more flavour and body.
• Coffee flavour and strength is a personal
preference. Vary the type of coffee beans,
amount of coffee and fineness of grind to
achieve the flavour you prefer.
• Use freshly roasted coffee beans with a
‘roasted on’ date to maximise flavour, not a
use-by or best before date.
• Use coffee beans between 5 and 20 days
after the ‘roasted on’ date for optimal
freshness.
• Store coffee beans in a dark, cool and
dry place. Vacuum seal if possible.
• Buy in small batches to reduce the
storage time.
• Once coffee is ground, it quickly loses its
flavour and aroma. For the best results,
grind beans immediately before brewing.
• Do not store beans in the bean hopper.
Place them back in an airtight container.
• When storing the appliance, run grinder
empty to clear ground beans left in
chamber.
• Run grinder for 2 seconds to purge some
coffee before each use, for maximum
freshness.
• Clean the bean hopper and conical burrs
regularly.
PLUNGER COFFEE
Follow these easy steps for a great cup:
1. Using a variable temperature kettle, heat
the appropriate volume of water to 95˚C.
This is an ideal temperature for brewing
coffee. Do not use boiling water.
2. Select grind size setting 58.
3. Select the number of cups you are brewing.
Adjust the amount of coffee to suit the
strength you prefer.
4. Place the ground coffee in the plunger
vessel.
5. Pour the heated water into the plunger in
a swirling manner to ensure all the ground
coffee is soaked and the plunger vessel is
full. The ‘bloom’ (expanding coffee and
gases) should reach the top of the plunger.
6. Using a timer, wait 4 minutes.
7. Using a spoon, break the ‘crust’ (the bloom
becomes dense and a bit hard).
8. Insert the plunger and carefully press
down.
9. Do not press too hard. Gently release
pressure by pulling up slightly and press
down again if you have pressed too hard.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Grinder does
not start after
pressing START|
PAUSE|CANCEL
button
• Grinder not plugged in.
• Grinder has overheated.
• Bean hopper not attached
correctly. ‘PLEASE LOCK
HOPPER’ will be displayed
on LCD screen.
• Plug power cord into
power outlet.
• Remove power plug from power
outlet. Leave for 20 minutes to cool
down before using again.
• Lock bean hopper into position.
Motor starts but
no ground coffee
coming from
grind outlet
• Incorrect button pressed.
• No coffee beans in bean
hopper.
• Grinder/bean hopper
is blocked.
• Press START|PAUSE|CANCEL
or PORTAFILTER SWITCH
to activate.
• Fill bean hopper with fresh
coffee beans.
• Remove bean hopper. Inspect
bean hopper and burrs for
blockage. Replace parts and
try again.
Motor starts but
operates with
a loud ‘racket’
noise
• Grinder is blocked
with foreign item or chute
is blocked.
• Moisture clogging grinder
• Remove bean hopper, inspect burrs
and remove any foreign body.
• Clean burrs and chute (refer to
Care & Cleaning on page 17).
• Leave burrs to dry thoroughly
before re-assembling. You can use
a hair dryer to blow air into grinder
inlet (lower burr) to dry.
Unable to lock
bean hopper into
position
• Coffee beans obstructing
bean hopper locking
device.
• Remove bean hopper. Clear coffee
beans from top of burrs. Re-lock
hopper into position & try again.
Not enough/
too much coffee
grind
• Grind amount requires
adjustment.
• Press SHOTS|CUPS button to
change grind amount.
• Use Grind Amount Dial to fine
tune the amount ‘more’ or ‘less’.
Portafilter
overfills
• It is normal for the correct amount
of coffee to appear overfilled in
your portafilter. Untamped coffee
has approximately three times
the volume of tamped coffee.
Emergency stop? • Press START|PAUSE|CANCEL
button to stop operation.
• Unplug power cord from
power outlet.

Registered in England & Wales No. 8223512. Due to continued product improvement, the products illustrated or photographed
in this document may vary slightly from the actual product.
Copyright BRG Appliances 2014.
BCG820BSSUK Issue - C14
BCG820BSSUK
(Suits all colour models)
the Smart Grinder™ Pro
Instruction Booklet
Freephone (UK Landline): 0808 178 1650
Mobile Calls (National Rate): 0333 0142 970
www.sageappliances.co.uk
[e-mail]
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questions or issues that you might have
in the future. If you wish, we can also send
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tips on making the best of your appliance.
Go to www.sageappliances.co.uk
and click on ‘Product Registration’.
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Our constant aim is to improve the quality
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We welcome your comments and ideas in
assisting our ongoing development.
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Sage™by Heston Blumenthal‰
Customer Service Centre