Matrix SETU VGFX User manual

SETU VGFX
Quick Start

SETU VSETU V
SETU VSETU V
SETU VGFXGFX
GFXGFX
GFX
VoIP-GSM-FXS-FXO Gateway
Quick Start

Introduction
Thank you for choosing Matrix SETU VGFX! Please read the instruction in this
quick start to install this feature reached system.
This Quick Start is meant to help you to install the basic features and parameters
of VGFX. For detailed information on installing and configuring SETU VGFX,
please refer 'SETU VGFX V1 System Manual' provided to you on the CD-ROM.
Know your SETU VGFX
SETU VGFX has 1 WAN Port, 2 FXO Ports, 2 FXS Ports, 4 Mobile Ports, 9 SIP
Trunks, Antenna Connecter, a Power Socket and 10 LEDs.
SETU VGFX is available in three different configurations:
1. SETU VGFX8422: supports 4 Mobile Ports, 2 FXO Ports and 2 FXS Ports.
This is the default configuration of SETU VGFX.
2. SETU VGFX8404: supports 4 Mobile Ports and 4 FXS Ports.
3. SETU VGFX8440: supports 4 Mobile Ports and 4 FXO Ports.
This Quick Start is written with reference to the default configuration. The term
SETU VGFX refers to SETU VGFX8422, unless otherwise specified.
LEDs:
There are total 10 LEDs in VGFX. These LEDs are labeled as M1, M2, M3, M4,
P1,P2,P3,P4, STSand PWRas shownin thefigure below. These LEDs indicate
the status of ports, various events occurring on the ports and also the error
conditions.

M1 M2 M3 M4 Power
P1 P2 P3 P4 Status
All LEDs are of dual colour (Red/Green) except Power LED which is of single
colour (Red). Power (PWR) and Status (STS) LEDs are non-programmable
whereas all port LEDs are programmable.
By default, LEDs labeled as M1, M2, M3 and M4 show status of Mobile
Ports. LEDs labeled as P1 and P2 show status of FXO Ports and P3 and P4
show status of FXS Ports.
Port LEDs can be programmed for showing the status of SIP Trunks also.
You can program LEDs for showing status of maximum 8 SIP Trunks
simultaneously. (Refer "Step 10" for more details)
Before You Start
Verify Package Contents
SETU VGFX with Antenna
(Rubber ducky SMA)
Quick Start and User Card CD containing System Manual,
Quick Start and User Card
Adaptor 12VDC, 2A
(Country Specific)
Two Screws M 7/30 with Grips
External Antenna SMAwith cable
AWarranty Card Set
AMounting Template
Ethernet Cable (RJ45)
Makesure that all the above mentioned componentsare present when you open
the Sales Kit of SETU VGFX. In case any of the part is missing or damaged,
contact the source from where you have purchased your VGFX.

Get your Internet Connection ready:
To install VGFX, you must have:
1. BroadbandInternet connection fromanISP tomakeand receive callsthrough
public internet. If you want to make calls within your network, you do not
need an internet connection.
2. Connection from an Internet Telephony Service Provider (ITSP) to activate
your SIP Trunks. You do not need an ITSP connection for making Peer to
Peer calls.
Get your Network Information ready:
Ask your LAN Administrator/ISP for:
1. IP Address
2. Subnet Mask
3. Gateway Address
4. DNS Address
5. DNS Domain Name
Ask your ITSP for:
1. SIP ID/User ID
2. Authentication User ID (in most cases it is same as SIP ID)
3. Authentication Password
4. Registrar Server Address
5. Registrar Server Port
6. Outbound Proxy Server Address
7. Outbound Proxy Server Port
To install VGFX, you should also have:
1. An active SIM card/s from GSM service provider.
2. Analog trunk line from Public Switched Telephone Network (PSTN).
Installing SETU VGFX
Take proper precautions while installing VGFX to reduce the risk of fire, electric
shock and injury to the system as well as the person using it. (Refer Installation
Precautions and Safety Instructions under 'Protecting SETU VGFX' topic in the
System Manual)
Mounting SETU VGFX on wall:
SETU VGFX should be installed at the airy, dust free and moisture free place.
• Select a suitable place on the wall for mounting SETU VGFX.
• Put the mounting template on the wall and mark the nail hole on the wall.
• Drill a hole of appropriate size.
• Insert the screw and tighten it leaving the screw head a few millimeters
protruded of the wall.
• Check the strength of the nail.
• Hang VGFX on the wall.

Connecting SETU VGFX
Connect SETU VGFX as shown below:
Router
RJ11
Adaptor
PC
Ethernet
Switch
RJ11 Antenna
• Place SETU VGFX at a suitable place where it can be provided with proper
power supply.
• Connect Ethernet (WAN) Port of SETU VGFX to the LAN Switch/Network of
the Enterprise.
• Connect PSTN line to the FXO Port of SETU VGFX or connect FXO Ports of
SETU VGFX to the FXS Ports of the PBX.
• Connect telephone instruments to the FXS Ports of SETU VGFX or connect
FXS Ports of SETU VGFX to the FXO Ports of the PBX.
• Connect Antenna to SETU VGFX.
• Insert SIM Card into the Mobile Port of SETU VGFX for the mobile network.
If SIM protection is enabled in the SIM Card, ensure that SIM PIN of the SIM
Card and VGFX is same. By default, SIM PIN of all the Mobile Ports of the
VGFX is 1234. To change SIM PIN of the SIM Card, SE is recommended to
take following steps:
• Switch Off VGFX.
• Remove SIM Card and insert the same in the mobile instrument.
• Enable 'SIM PIN at Power ON' parameter in the SIM Card. (This step is
not required if SIM protection is already ON)
• Change the SIM PIN of the SIM Card to 1234 i.e. the default SIM PIN of
VGFX.
• Remove SIM Card from the mobile instrument and insert it in VGFX.
• Change the SIM PIN after VGFX attains normal working position.
• Connect Power Socket of SETU VGFX to the power supply using 12V DC,
2A power adaptor.

Switching ON SETU VGFX
After connecting SETU VGFX as shown above, switch ON the power supply.
At Power ON, Power LED will turn ON (Continuous Red). Initialization process
will start and LED sequence of all other LEDs during initialization process is
shown in the table given below:
System Status STS P1 P2 P3 P4 M1 M2 M3 M4 Time in MS
Power ON - UBOOT OFF ON OFF OFF OFF OFF OFF OFF OFF
Kernel UP & LED Driver
Loaded OFF ON ON OFFOFFOFFOFFOFFOFF
Application Load OFF ON ON ON OFF OFF OFF OFF OFF 200ms
VOPP Program
Download Success OFF ON ON ON ON OFF OFF OFF OFF 200ms
All Init Done, System
goes Live ON ON ON ON ON ON ON ON ON 1000 ms
ON ON ON ON ON ON ON ON ON 1000 ms
OFF OFF OFF OFF OFF OFF OFF OFF OFF 1000 ms
ON OFFOFFOFFOFFOFFOFFOFFOFF 1000 ms
OFF OFF OFF OFF OFF OFF OFF OFF OFF 1000 ms
(Continuous
Last 2 steps)
Red color text (Bold) indicates that led will glow red and Green color text
(Bold+Italic) indicates that led will glow green.
Mobile Port LEDs (M1, M2, M3 and M4) will display following error/event/status
during initialization:
Event/State/
Status Color Cadence (in ms) (1 cadence is of 4000ms)
GSM Initialization Red 500ms On- 500ms Off – 500ms On-500ms Off- 500msOn-500ms Off- 500ms On- 500ms Off (4
Blinks)
PUK required Red 500ms On- 500ms Off – 500ms On-500ms Off-
500msOn-1500ms Off (3 Blinks)
SIM PIN faulty Red 500ms On- 500ms Off – 500ms On-2500ms Off (2
Blinks)
SIM Absent Red 500ms On- 3500ms Off (1 Blinks)
GSM network
absent Red 1sec On – 1sec Off

System LED (STS) will display the following error/events/status:
System Status LED Status Comment
VoPP Program Down
Load Fail. Red On Continuously VoPP Program download fail
Gateway started
successfully and
NW_Up_SIP_Up_CDR
_OK
GREEN Blink
1sec On-1sec Off Gateway Started Successfully.
Network link is Up. SIP
stack is Up CDR buffer is
not full
NW_Down_SIP_
down_CDR_OK Green Blink 500 ms on-500ms off-500
ms on-500ms off-500 ms
on-500ms off- 500 ms on-
500ms off
Network link is down. SIP
stack is down CDR buffer
is not full
NW_Up_SIP_down_C
DR_OK Green Blink 500 ms on-500ms off-500
ms on-500ms off- 500 ms
on-1500ms off
Network link is Up.
SIP stack is down CDR
buffer is not full
NW_Down_SIP_
down_CDR_Full Red Blink 500 ms on-500ms off-500
ms on-500ms off-500 ms
on-500ms off- 500 ms on-
500ms off
Network link is down. SIP
stack is down CDR buffer
is full
NW_Up_SIP_down_C
DR_Full Red Blink 1sec On-1sec Off Network link is up. SIP stack is up CDR
buffer is full
NW_Up_SIP_Up_CDR
_Full Red Blink 500 ms on-500ms off-500
ms on-500ms off- 500 ms
on-1500ms off
Network link is up.
SIP stack is up CDR
buffer is full
FXS/FXO/Mobile Port LED status during normal functioning is as shown below:
ON OFF ON OFF
Port Idle/Disable -
Incoming Ring Event Red 400 200 400 3000
Off-Hook Event Red
Speech Green Continuous Continuous
Event/State/Status Color Cadence (1 cadence is of 4000ms)
OFF
LED of FXS Port, that is used to enter the programming mode, will glow
continuous GREEN while the system is in programming mode. Once the
command to exit programming mode is issued, the LED will turn continuous

RED i.e. will display the Off-Hook Event.
You can also program Port LEDs for showing the status of SIP Trunks. For
example, if you are using only two mobile ports and other two mobile ports are
disabledthen you canprogram these LEDs for showing the status ofSIPTrunks.
(Refer Step 13: 'Checking the Status' for more details)
If LED is programmed for SIP Trunk, it will display following error/event/status:
ON OFF ON OFF
SIP Disable -
SIP Registered Green
SIP Registration
Failed Red
SIP Authentication
Failed Red 200 200 200 3400
Continuous
Continuous
Event/State/Status Color Cadence (1 cadence is of 5000msec)
OFF
Whenall LEDsare programmedfor SIPTrunks then no LED indication would
be displayed for FXS/FXO and Mobile Port.
Accessing Web Jeeves:
Programming of SETU VGFX can be done using Web JEEVES only. It does not
support programming of VGFX using telephone instrument except few Network
Port Parameters. To access Web JEEVES, Network Port Parameters should be
programmed first using conventional phone. Follow the steps shown below:
Accessingweb jeeves is a very importantstep in programmingVGFX. To access
web jeeves, Network Port Parameters should be programmed first using
conventional phone.
1. Pick up handset of analog phone connected to SETU VGFX.
2. Dialthe programming access code #19 followed by default password 1234.
You will get programming tone.
3. To access Web JEEVES using computer/computers in LAN to which VGFX
is connected, change IP address and Subnet Mask of SETU VGFX to bring
VGFX and computer/computers in LAN in the same subnet. Ensure that
their IP Addresses are different.
4. To program Network Port IP address, use command: 11-IP Address-#*
Where,
IP address is of 12 digits in XXX.XXX.XXX.XXX format. Each octet is of
three digits ranging from 001 to 255. For example, to program IP address
192.168.1.120, enter the command 11-192168001120-#*. By default, IP
Address of VGFX is 192.168.001.176.

5. To program Network port Subnet Mask, use command: 12-Subnet Mask-#*
Where,
Subnet Mask is of 12 digits in XXX.XXX.XXX.XXX format. Each octet is of
three digits. Valid range is 0, 128, 192, 224, 240, 248, 252, 254 and 255. For
example, to program Subnet Mask 255.255.254.0, enter the command
12-255255254000-#*. By default, Subnet Mask of VGFX is
255.255.255.000.
6. To exit programming mode, use command: 00#*.
VGFX restarts as soon as IPAddress or Subnet Mask is changed.
7. After changing IPAddress and Subnet Mask as shown above, open web
browser of the computer connected to VGFX and enter IPAddress of VGFX
in the URL of the web browser. Login page of VGFX Web JEEVES will
appear on the screen.
8. Enter default password 1234 in the login page and reach the home page.
Programall thenecessary parametersof SETU VGFX one by one by clicking
the links given on the left side of the web page.
Programming SETU VGFX
Once VGFX is switched ON, the SE is advised to program it in the following
sequence:
1. SIM PIN
2. Date and Time Settings
3. Call Progress Tones
4. Ring Type
5. Mobile Network Selection
6. SIP Trunk Parameters
7. Routing Groups
8. Routing Mechanism
9. Network Port Parameters
After programming VGFX in above mentioned sequence, you will be able to
make and receive calls.
• Open Web browser of the computer connected to VGFX.
• Enter IP Address of SETU VGFX in the URL field and press 'Enter' key.
Login Page of SETU VGFX will appear on the screen.

• Enter default SE password (1234) in the 'Password' field and click on 'Login'
button. Home page of Web JEEVES will open up.

Step 1: SIM PIN
SIM PIN is a security feature used by the GSM network. This feature is used to
protect the SIM card inserted in the system from mis-use.
• If this feature is enabled, the network will ask the user to enter SIM PIN at
every Power On.
• If the user enters wrong SIM PIN for three times then the network suspects
the user and asks for the Personal Unlock Keyword (PUK).
• Ifwrong PUK numberis entered for ten times then the SIM Card will become
useless.
Follow the steps given below to enable SIM protection or change SIM PIN in
VGFX:
• Switch Off VGFX.
• Remove SIM card and insert the same in the mobile instrument.
• Enable 'SIM PIN at Power ON' parameter in the SIM card. (This step is not
required if SIM protection is already ON)
• Change the SIM PIN of the SIM card to 1234. (default)
• Remove SIM card from the mobile instrument and insert it in VGFX.
• Switchon the system and change the SIM PINafter it attainsnormal working
position.
SE should take above steps to change the SIM PIN of the SIM Card in case
SIM protection of SIM Card is enabled and SIM PIN of SIM Card and VGFX
is different else VGFX will not initialize.
(Refer 'Port Parameters-Mobile' feature in System Manual for more details)
Step 2: Date and Time
Click on 'Date and Time Settings' link and program following parameters:

•Current Date: Enter current date in DD-MM-YYYY format.
Valid range for date = 01 to 31
Valid range for month = January to December
Valid range for year = 2008 to 2099
•Current Time: Enter current time in HH-MM-SS format.
Valid range for hour = 00 to 23
Valid range for minutes = 00 to 59
Valid range for seconds = 00 to 59
•Current Day: Depending on the current date entered by SE, System
automatically sets current day in this field.
•NTP Address: In this field, select one of following Time Servers:
1. Ntp1.cs.wisc.edu
2. Time.windows.com
3. Time.nist.gov
Default = Ntp1.cs.wisc.edu
OR
Enter IP address of NTP server address manually.
• Maximum Length = 40 characters
• All ASCII characters allowed

•Time Zone: Select the time zone from the given combo box depending on
the country of installation of SETU VGFX.
After programming Date and Time settings, click on submit button at the
bottom of the page to save the settings.
Step 3: Call Progress Tones
Click on 'Call Progress Tones' link and program following parameters:
• Select either Countrywise or Customized option. By default, Countrywise
option is selected.
• If'Countrywiseoption'is selected thenthecombo box forselectingthe country
becomes editable. Select the country in which SETU VGFX is installed. By
default, INDIA is selected.
• If 'Customized option' is selected then countrywise combo box becomes
uneditable and CPTG table will become editable. Program frequency and
cadence for each tone. By default, values for all tones are displayed as per
the last country selected.
•Frequency1: Program frequency1 for each tone. Range of frequency 1
is 300-1400 Hz for all tones.

•Frequency2: Program frequency2 for each tone. Range of frequency 2
is 20-1400 Hz for all tones.
• Operator parameter has three options:
1. No: If 'No' is programmed then Frequency 2 is not applicable.
2. * (Modulation): If '*' (Modulation) is programmed then Frequency 1
and Frequency 2 is used as modulation i.e. F1* F2.
3. + (Addition): If Addition (+) is programmed then Frequency 1 and
Frequency 2 is used as addition i.e. F1 + F2.
•Cadence: Program Cadence ON time and OFF time.
1. ON time (msec): Range of Cadence ON Time is from 0000 to 9999
msec for all tones.
2. OFF time (msec): Range of Cadence OFF Time is from 0000 to
9999 msec for all tones.
Default Cadence for all the tones for INDIA is shown below:
ON
Time1 OFF Time1 ON Time2 OFF Time2 ON Time3 OFF Time3
DialTone 400 * 25999900000
Ring Back Tone 400 * 25 400 200 400 2000 0 0
ErrorTone1 400No 02502500000
ErrorTone2 400No 0100010000000
BusyTone 400No 07507500000
ConfirmationTone400No 01001000000
Feature Tone/
Programming Tone 400No 01009000000
Prompt Tone 400 No 0 100 100 100 2000 0 0
RoutingTone 400No 010019000000
Intrusion Tone 400 No 0 200 100 200 7500 0 0
Cadence (msec)
Tone Type Freq. 1
(Hz) Operator Freq. 2 (Hz)
Call Progress Tones and the country selected will not be defaulted when
you default the VGFX.
(Refer 'Call Progress Tones' feature in System Manual for details)
Step4: Ring Type
Click on 'Ring Type' link and program the following parameters:

• In 'Ring Type' field, select the country in which SETU VGFX is installed.
• Ring cadence value will change in Ring Cadence table automatically as per
thecountryprogrammedin RingTypefield.RingCadencetableisun-editable.
(Refer 'Ring Type' feature in System Manual for details)
Step5: Mobile Network Selection
Click on 'Mobile Network Selection' link and program the following parameters:
•Network Selection Mode: Selectone of the following twonetwork selection
modes:
1 Automatic
2 Manual
Default = Automatic

•Network Operator Code: If mode programmed for network selection is
'Manual'then program network operator codeand set the priority fornetwork
operators with which the SIM can get registered.
Maximum Length = 8 digits
Default = Blank.
In Manual mode for network selection, SIM Card will be registered only with
the network that is supported by the network operator of the SIM Card used
in the system.
(Refer ‘Mobile Network Selection’ in System Manual for more details).
Step6: SIP Trunk Parameters
Click on 'SIP Trunk Parameters 1' link and program the following parameters.

•Port Enable?: Enablethe statusof the SIPTrunk.Youwill be ableto receive
incoming calls and make outgoing calls only if the SIP Trunk is enabled.
• Valid options: Yes/No
Default = No
•SIP ID: Enter the SIP ID provided by the ITSP in this field.
• Maximum Length = 40 characters
• All ASCII characters allowed
Default = *
In case of Peer to Peer calls, the first SIPTrunk with SIP ID programmed as
'*' will always be used for routing the incoming call.

•Registrar Servers' Address: Enter SIP registrar server address provided
by ITSP in this field. It can be an IP address or domain.
• Maximum Length = 40 characters
• All ASCII characters allowed
Default = Blank
•Registrar Servers' Port: Enter registrar server listening port provided by
ITSP in this field.
• Valid range = 1024 to 65535
Default = 5060
•Authentication User ID: Enter User Id provided by ITSP for registering the
SIP Trunk with the SIP server.
• Maximum Length = 40 characters
• All ASCII characters allowed
Default = Blank
•Authentication Password: Enter the authentication password provided by
ITSP.
• Maximum Length = 24 characters
Default = Blank
•Outbound Proxy Server: Enable outbound proxy, if your ITSP have a SIP
outbound server to handle voice calls.
• Valid options: Yes/No
Default = No
•Outbound Proxy Server's Address: Enter the outbound proxy server
address provided by ITSP if outbound proxy is enabled. It can be IP address
or domain.
• Maximum Length = 40 character
• All ASCII characters allowed
Default = Blank
•Outbound Proxy Server's Port: Enterthe outboundproxy server'slistening
port provided by ITSP.
• Valid range = 1024 to 65535
Default = 5060
•Source Port IP Address: Select one of the following options as Source
Port IPAddress.
1. Use Network Port IPAddress
2. Use IP Address fetched using STUN
3. Use Router's Public IP Address
By default, Source Port IPAddress is 'Use Network Port IP Address'.