Samsung Convoy 4 User manual

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MOBILE
PHONE
Product Safety &
Warranty Information
Please read this manual before
operating your device and keep
it for future reference.
This document is watermarked because certain important information in the document has not yet been verified.
This document has been sent to you as a draft and for informational purposes only.
The document should only be used for internal purposes and may not be distributed outside of Samsung,
except to Samsung's carrier customer for testing purposes. Distributing the
document outside of Samsung, except to Samsung's carrier customer for testing purposes could result in legal exposure
to the company if the preliminary, unverified information in the draft turns out to be inaccurate.

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VZW_B690V_EN_HS_PS_011516_R1
Note: READ THIS INFORMATION BEFORE
USING YOUR MOBILE DEVICE.
Samsung Limited Warranty
- This
product is covered under the
applicable Samsung Limited
Warranty
including its dispute
resolution procedure.
WARNING! This product contains
chemicals known to the State
of California to cause cancer,
birth defects, or other
reproductive harm. For more
information, please call
1-800-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as defined
below, owned by or which is otherwise
the property of Samsung or its respective
suppliers relating to the SAMSUNG
Phone, including but not limited to,
accessories, parts, or software relating
thereto (the “Phone System”), is
proprietary to Samsung and protected
under federal laws, state laws, and
international treaty provisions.

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Intellectual Property includes, but is not
limited to, inventions (patentable or
unpatentable), patents, trade secrets,
copyrights, software, computer
programs, and related documentation
and other works of authorship. You may
not infringe or otherwise violate the
rights secured by the Intellectual
Property. Moreover, you agree that you
will not (and will not attempt to) modify,
prepare derivative works of, reverse
engineer, decompile, disassemble, or
otherwise attempt to create source code
from the software. No title to or
ownership in the Intellectual Property is
transferred to you. All applicable rights of
the Intellectual Property shall remain
with SAMSUNG and its suppliers.
Open Source Software
Some software components of this
product, including but not limited to
'PowerTOP' and 'e2fsprogs', incorporate
source code covered under GNU General
Public License (GPL), GNU Lesser
General Public License (LGPL), OpenSSL
License, BSD License and other open
source licenses. To obtain the source
code covered under the open source
licenses, please visit:

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http://opensource.samsung.com
Disclaimer of Warranties;
Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE
WARRANTY PAGE ENCLOSED WITH THE
PRODUCT, THE PURCHASER TAKES THE
PRODUCT "AS IS", AND SAMSUNG
MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT,
INCLUDING BUT NOT LIMITED TO THE
MERCHANTABILITY OF THE PRODUCT OR
ITS FITNESS FOR ANY PARTICULAR
PURPOSE OR USE; THE DESIGN,
CONDITION OR QUALITY OF THE
PRODUCT; THE PERFORMANCE OF THE
PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR COMPLIANCE
OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE,
SPECIFICATION OR CONTRACT
PERTAINING THERETO. NOTHING
CONTAINED IN THE INSTRUCTION
MANUAL SHALL BE CONSTRUED TO
CREATE AN EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT. IN

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ADDITION, SAMSUNG SHALL NOT BE
LIABLE FOR ANY DAMAGES OF ANY KIND
RESULTING FROM THE PURCHASE OR
USE OF THE PRODUCT OR ARISING
FROM THE BREACH OF THE EXPRESS
WARRANTY, INCLUDING INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES,
OR LOSS OF ANTICIPATED PROFITS OR
BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR
PERFORMANCE ISSUES OR
INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR
YOUR MODIFICATION OF OPERATING
SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM
SOFTWARE MAY CAUSE YOUR DEVICE
AND APPLICATIONS TO WORK
IMPROPERLY. YOUR CARRIER MAY NOT
PERMIT USERS TO DOWNLOAD CERTAIN
SOFTWARE, SUCH AS CUSTOM OS.
IF YOUR CARRIER PROHIBITS THIS, IF
YOU ATTEMPT TO DOWNLOAD
SOFTWARE ONTO THE DEVICE WITHOUT
AUTHORIZATION, YOU WILL BE NOTIFIED
ON THE SCREEN THAT THE DEVICE WILL
NO LONGER OPERATE AND BE
INSTRUCTED TO POWER DOWN THE

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DEVICE. YOU MUST THEN CONTACT
YOUR CARRIER TO RESTORE THE DEVICE
TO THE CARRIER AUTHORIZED
SETTINGS.
Samsung Electronics
America (SEA), Inc
©2015 Samsung Electronics America,
Inc. Samsung is a registered trademark
of Samsung Electronics Co., Ltd.
Do you have questions about your
Samsung Mobile Device?
For 24 hour information and assistance,
we offer a new FAQ/ARS System
(Automated Response System) at:
www.samsung.com/us/support
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Phone:
1-800-SAMSUNG (726-7864)
Internet Address:
www.samsung.com

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1
Table of Contents
Section 1: Health and Safety
Information ............................3
Exposure to Radio Frequency (RF)
Signals . . . . . . . . . . . . . . . . . 3
Specific Absorption Rate (SAR)
Certification Information . . . 14
FCC Part 15 Information
to User . . . . . . . . . . . . . . . . 18
Commercial Mobile Alerting
System (CMAS) . . . . . . . . . . 19
Samsung Mobile Products and
Recycling . . . . . . . . . . . . . . 20
Smart Practices While
Driving . . . . . . . . . . . . . . . . 22
Battery Use and Safety . . . . . . 25
UL Certified Travel Charger . . . 30
Display / Touch-Screen . . . . . 31
GPS & AGPS . . . . . . . . . . . . . . 32
Emergency Calls . . . . . . . . . . 34
Care and Maintenance . . . . . . 36
Responsible Listening . . . . . . 38
Operating Environment . . . . . . 42
FCC Hearing Aid Compatibility
(HAC) Regulations for
Wireless Devices . . . . . . . . 47
Restricting Children's Access
to Your Mobile Device . . . . . 51

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2
FCC Notice and Cautions . . . . 51
Other Important Safety
Information . . . . . . . . . . . . 52
Section 2: Warranty
Information ..........................56
Standard Limited Warranty . . 57
End User License Agreement
for Samsung Software
(EULA) . . . . . . . . . . . . . . . . 68
Index .....................................98

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Health and Safety Information 3
Section 1: Health and
Safety Information
This section outlines the safety
precautions associated with using your
phone. The terms “mobile device” or
“cell phone” are used in this section to
refer to your phone.
Read this information
before using your mobile device
.
Exposure to Radio
Frequency (RF) Signals
The U.S. Food and Drug Administration
(FDA) has published information for
consumers relating to Radio Frequency
(RF) exposure from wireless phones. The
FDA publication includes the following
information:
Do cell phones pose a health
hazard?
Many people are concerned that cell
phone radiation will cause cancer or
other serious health hazards. The weight
of scientific evidence has not linked cell
phones with any health problems.
Cell phones emit low levels of Radio
Frequency (RF) energy. Over the past 15
years, scientists have conducted

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hundreds of studies looking at the
biological effects of the radio frequency
energy emitted by cell phones. While
some researchers have reported
biological changes associated with RF
energy, these studies have failed to be
replicated. The majority of studies
published have failed to show an
association between exposure to radio
frequency from a cell phone and health
problems.
The low levels of RF cell phones emit
while in use are in the microwave
frequency range. They also emit RF at
substantially reduced time intervals
when in the stand-by mode. Whereas
high levels of RF can produce health
effects (by heating tissue), exposure to
low level RF that does not produce
heating effects causes no known
adverse health effects.
The biological effects of radio frequency
energy should not be confused with the
effects from other types of
electromagnetic energy.
Very high levels of electromagnetic
energy, such as is found in X-rays and
gamma rays, can ionize biological
tissues. Ionization is a process where

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Health and Safety Information 5
electrons are stripped away from their
normal locations in atoms and
molecules. It can permanently damage
biological tissues including DNA, the
genetic material.
The energy levels associated with radio
frequency energy, including both radio
waves and microwaves, are not great
enough to cause ionization of atoms and
molecules. Therefore, RF energy is a
type of non-ionizing radiation. Other
types of non-ionizing radiation include
visible light, infrared radiation (heat), and
other forms of electromagnetic radiation
with relatively low frequencies.
While RF energy does not ionize
particles, large amounts can increase
body temperatures and cause tissue
damage. Two areas of the body, the eyes
and the testes, are particularly
vulnerable to RF heating because there
is relatively little blood flow in them to
carry away excess heat.

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Research Results to Date: Is there a
connection between RF and certain
health problems?
The results of most studies conducted to
date say no. In addition, attempts to
replicate and confirm the few studies
that have shown a connection have
failed.
The scientific community at large
therefore believes that the weight of
scientific evidence does not show an
association between exposure to Radio
Frequency (RF) from cell phones and
adverse health outcomes. Still the
scientific community has supported
additional research to address gaps in
knowledge. Some of these studies are
described below.
Interphone Study
Interphone is a large international study
designed to determine whether cell
phones increase the risk of head and
neck cancer. A report published in the
International Journal of Epidemiology
(June, 2010) compared cell phone usage
for more than 5,000 people with brain
tumors (glioma and meningioma) and a
similar number of healthy controls.

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Health and Safety Information 7
Results of this study did NOT show that
cell phones caused brain cancer. In this
study, most people had no increased risk
of brain cancer from using cell phones.
For people with the heaviest use of cell
phones (an average of more than ½ hour
per day, every day, for over 10 years) the
study suggested a slight increase in
brain cancer. However, the authors
determined that biases and errors
prevented any conclusions being drawn
from this data. Additional information
about Interphone can be found at
www.iarc.fr/en/media-centre/pr/2010/pdfs/
pr200_E.pdf.
Interphone is the largest cell phone study
to date, but it did not answer all
questions about cell phone safety.
Additional research is being conducted
around the world, and the FDA continues
to monitor developments in this field.
International Cohort Study on Mobile
Phone Users (COSMOS)
The COSMOS study aims to conduct
long-term health monitoring of a large
group of people to determine if there are
any health issues linked to long-term
exposure to radio frequency energy from
cell phone use. The COSMOS study will

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follow approximately 300,000 adult cell
phone users in Europe for 20 to 30
years. Additional information about the
COSMOS study can be found at
www.ukcosmos.org/index.html .
Risk of Brain Cancer from Exposure
to Radio Frequency Fields in
Childhood and Adolescence (MOBI-
KIDS)
MOBI-KIDS is an international study
investigating the relationship between
exposure to radio frequency energy from
communication technologies including
cell phones and brain cancer in young
people. This is an international
multi-center study involving 14 European
and non-European countries. Additional
information about MOBI-KIDS can be
found at
www.creal.cat/programes-recerca/
en_projectes-creal/view.php?ID=39.
Surveillance, Epidemiology, and End
Results (SEER) Program of the
National Cancer Institute
The National Cancer Institute (NCI)
actively follows cancer statistics in the
United States to detect any change in
rates of new cases for brain cancer. If
cell phones play a role in risk for brain

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Health and Safety Information 9
cancer, rates should go up, because
heavy cell phone use has been common
for quite some time in the U.S. Between
1987 and 2005, the overall age-adjusted
incidence of brain cancer did not
increase. Additional information about
SEER can be found at
http://seer.cancer.gov/ .
Cell Phone Industry Actions
Although the existing scientific data do
not justify FDA regulatory actions, the
FDA has urged the cell phone industry to
take a number of steps, including the
following:
•
Support-needed research on possible
biological effects of RF for the type of
signal emitted by cell phones;
• Design cell phones in a way that minimizes
any RF exposure to the user; and
• Cooperate in providing users of cell phones
with the current information on cell phone
use and human health concerns.
The FDA also is working with voluntary
standard-setting bodies such as the
Institute of Electrical and Electronics
Engineers (IEEE), the International
Commission on Non-Ionizing Radiation

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Protection (ICNIRP), and others to assure
that safety standards continue to
adequately protect the public.
Reducing Exposure: Hands-Free
Kits and Other Accessories
Steps to Reduce Exposure to Radio
Frequency Energy
If there is a risk from being exposed to
radio frequency energy (RF) from cell
phones - and at this point we do not
know that there is - it is probably very
small. But, if you are concerned about
avoiding even potential risks, you can
take a few simple steps to minimize your
RF exposure.
•
Reduce the amount of time spent using
your cell phone;
• Use speaker mode or a headset to place
more distance between your head and the
cell phone.
Hands-Free Kits
Hands-free kits may include audio or
Bluetooth®headsets and various types
of body-worn accessories such as
belt-clips and holsters. Combinations of
these can be used to reduce RF energy
absorption from cell phones.

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Health and Safety Information 11
Headsets can substantially reduce
exposure because the phone is held
away from the head in the user's hand or
in approved body-worn accessories. Cell
phones marketed in the U.S. are required
to meet RF exposure compliance
requirements when used against the
head and against the body.
Because there are no known risks from
exposure to RF emissions from cell
phones, there is no reason to believe that
hands-free kits reduce risks. Hands-free
kits can be used for convenience and
comfort. They are also required by law in
many states if you want to use your
phone while driving.
Cell Phone Accessories that Claim to
Shield the Head from RF Radiation
Because there are no known risks from
exposure to RF emissions from cell
phones, there is no reason to believe that
accessories which claim to shield the
head from those emissions reduce risks.
Some products that claim to shield the
user from RF absorption use special
phone cases, while others involve
nothing more than a metallic accessory
attached to the phone.

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Studies have shown that these products
generally do not work as advertised.
Unlike “hands-free” kits, these so-called
“shields” may interfere with proper
operation of the phone. The phone may
be forced to boost its power to
compensate, leading to an increase in RF
absorption.
Children and Cell Phones
The scientific evidence does not show a
danger to any users of cell phones from
RF exposure, including children and
teenagers. The steps adults can take to
reduce RF exposure apply to children
and teenagers as well.
•
Reduce the amount of time spent on the
cell phone;
• Use speaker mode or a headset to place
more distance between the head and the
cell phone.
Some groups sponsored by other
national governments have advised that
children be discouraged from using cell
phones at all. For example, The Stewart
Report from the United Kingdom made
such a recommendation in December
2000. In this report, a group of
independent experts noted that no

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Health and Safety Information 13
evidence exists that using a cell phone
causes brain tumors or other ill effects.
Their recommendation to limit cell phone
use by children was strictly
precautionary; it was not based on
scientific evidence that any health
hazard exists.
Additional information on the safety of RF
exposures from various sources can be
obtained from the following
organizations (updated 12/31/2014):
•
FCC RF Safety Program:
www.fcc.gov/encyclopedia/radio-
frequency-safety
• Environmental Protection Agency (EPA):
www.epa.gov/radtown/wireless-tech.html
• Occupational Safety and Health
Administration (OSHA):
www.osha.gov/SLTC/
radiofrequencyradiation/
(Note: This web address is case sensitive.)
• National Institute for Occupational Safety
and Health (NIOSH):
www.cdc.gov/niosh/
• World Health Organization (WHO):
www.who.int/peh-emf/en/

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•
International Commission on Non-Ionizing
Radiation Protection:
www.icnirp.de
• Health Protection Agency:
www.hpa.org.uk/Topics/Radiation/
• US Food and Drug Administration:
www.fda.gov/Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/
CellPhones/default.htm
Specific Absorption Rate
(SAR) Certification
Information
Your wireless device is a radio
transmitter and receiver. It is designed
and manufactured not to exceed the
exposure limits for Radio Frequency (RF)
energy set by the Federal
Communications Commission (FCC) of
the U.S. Government.
These FCC RF exposure limits are
derived from the recommendations of
two expert organizations: the National
Council on Radiation Protection and
Measurement (NCRP) and the Institute of
Electrical and Electronics Engineers
(IEEE). In both cases, the