Samsung Galaxy A10e User manual

User manual

Table of contents
Features 1
Camera 1
Security 1
Expandable storage 1
Night mode 1
Getting started 2
Galaxy A10e 3
Assemble your device 4
Charge the battery 5
Start using your device 6
Use the Setup Wizard 6
Transfer data from an old device 6
Lock or unlock your device 7
Accounts 8
Set up voicemail 9
Navigation 10
Navigation bar 15
Customize your home screen 17
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Bixby 23
Digital wellbeing 24
Flexible security 25
Multi window 27
Enter text 28
Emergency mode 31
Apps 33
Using apps 34
Uninstall or disable apps 34
Search for apps 34
Sort apps 34
Create and use folders 35
App settings 35
Samsung apps 37
Galaxy Essentials 37
Galaxy Store 37
Samsung Members 37
Samsung Notes 38
Calculator 40
Table of contents
ii

Calendar 41
Camera 43
Contacts 47
Clock 52
Email 57
Gallery 60
Internet 64
Messages 67
My Files 69
Phone 71
Google apps 79
Chrome 79
Drive 79
Duo 79
Gmail 79
Google 79
Maps 80
Photos 80
Play Movies & TV 80
Table of contents
iii

Play Music 80
Play Store 80
YouTube 80
Carrier apps 81
Call Protect 81
AT&T ProTech 81
AT&TSmart Wi-Fi 81
Device Help 81
DIRECTV NOW 81
DriveMode 81
Mobile Security 81
myAT&T 82
Secure Family 82
Setup &Transfer 82
Visual Voicemail 82
Additional apps 83
Amazon Shopping 83
Facebook 83
Table of contents
iv

Settings 84
Access Settings 85
Search for Settings 85
Connections 85
Wi-Fi 85
Bluetooth 87
Airplane mode 88
Mobile networks 89
Data usage 89
Mobile hotspot 90
Tethering 92
Nearby device scanning 92
Connect to a printer 93
Virtual Private Networks 93
Private DNS 94
Ethernet 94
Sounds and vibration 95
Sound mode 95
Vibrations 95
Table of contents
v

Volume 96
Ringtone 97
Notification sounds 97
System sounds 97
Dolby Atmos 98
Equalizer 98
Adapt sound 98
Notifications 99
Manage notifications 99
Customize app notifications 99
Smart alert 99
Display 100
Screen brightness 100
Night mode 100
Font size and style 100
Screen zoom 101
Full screen apps 101
Screen timeout 101
Touch sensitivity 101
Table of contents
vi

Screen saver 101
Reduce animations 102
Smart stay 102
One-handed mode 102
Device maintenance 103
Quick optimization 103
Battery 103
Storage 104
Memory 105
Language and input 105
Date and time 108
Troubleshooting 108
Lock screen and security 111
Screen lock types 111
Google Play Protect 113
Find My Mobile 113
Security update 114
Install unknown apps 114
Secure Folder 114
Table of contents
vii

Encrypt SD card 114
Factory data reset password 115
Set up SIM card lock 115
View passwords 115
Security update service 116
Device administration 116
Credential storage 116
Strong Protection 116
Advanced security settings 117
Location 117
App permissions 118
Send diagnostic data 118
Accounts 119
Add an account 119
Account settings 119
Remove an account 119
Backup and restore 120
Samsung Cloud 121
Google settings 121
Table of contents
viii

Accessibility 121
Screen Reader 121
Visibility enhancements 122
Hearing enhancements 123
Interaction and dexterity 124
Advanced settings 126
Installed services 126
Other settings 126
Help 126
Dual Messenger 127
About phone 127
Learn more 128
Videos 128
Smart Simulator 128
Tips 128
Samsung Care 128
Talk to an agent 128
Legal information 129
Intellectual property 130
Table of contents
ix

Open source software 130
Disclaimer of warranties; exclusion ofliability 131
Modification of software 131
Notice from AT&T 132
Samsung Knox 133
Restricting children’s access to your mobile device 133
Samsung Electronics America, Inc. 133
Table of contents
x

Features
Camera
The camera on your device has several unique features. See Camera on
page43.
Security
Use biometrics to unlock your device. See Flexible security on page25.
Expandable storage
Expand storage with a supported microSD™ card. See Memory card on page104.
Night mode
Use a darker theme to keep your eyes comfortable at night. See Night mode on
page100.
1

Getting started
Galaxy A10e
Assemble your device
Start using your device
2

Galaxy A10e
Front camera
SIM/microSD
card tray
Power key
Rear
camera
Flash
Volume key
USB charger
/Accessory
port
Microphone
Headset
jack
Speaker
Microphone
3
Getting started

Assemble your device
Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able
to use your previous SIM card. Contact your carrier for more details.
Install SIM/microSD card
Place the SIM card and
optional microSD card
(sold separately) into the
tray with the gold
contacts facing down.
Charge your device
Before turning on your
device, charge it fully.
Getting started
4
Devices and software are constantly evolving — the illustrations you see here are for reference only.

Charge the battery
Your device is powered by a rechargeable battery. Acharger (charging head and USB
Type-C cable) is included with the device for charging the battery from a power
outlet.
While charging, the device and the charger may become hot and stop charging.
Thisusually does not affect the device’s lifespan or performance and is in the device’s
normal range of operation.
TIP Disconnect the charger from the device and wait for the device to cool down.
Formore information, visit samsung.com/us/support/answer/ANS00076952.
5
Getting started

Start using your device
Use the Power key to turn your device on or off. Do not use the device if the body is
cracked or broken. Use the device only after it has been repaired.
◌Press and hold the Power key.
•To turn the device off, press and hold the Power key, and tap Power off.
Confirm when prompted.
•To restart your device, press and hold the Power key, and tap Restart.
Use the Setup Wizard
The first time you turn your device on, the Setup Wizard guides you through the basics
of setting up your device.
Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up
accounts, choose location services, learn about your device’s features, and more.
Transfer data from an old device
Use Smart Switch™ to transfer contacts, photos, music, videos, messages, notes,
calendars, and more from your old device. Smart Switch can transfer your data via
USBcable, Wi-Fi, or computer.
Visit samsung.com/us/support/owners/app/smart-switch to learn more.
1. From Settings, tap Accounts and backup > Smart Switch.
2. Follow the prompts and select the content to transfer.
Visit samsung.com/smartswitch for more information.
6
Getting started

Lock or unlock your device
Use your device’s screen lock features to secure your device. By default, the device
locks automatically when the screen times out. For more information about screen
locks, see Lock screen and security on page111.
Power key
Press to lock.
Press to turn on the
screen, and then swipe
the screen to unlock it.
Getting started
7
Devices and software are constantly evolving — the illustrations you see here are for reference only.

Accounts
Set up and manage your email accounts, your Google™ Account, and Samsung account.
TIPAccounts may support email, calendars, contacts, and other features. See
your carrier for more information.
Add a Google Account
Sign in to your Google Account to access your Google cloud storage, apps installed
from your account, and make full use of your device’s Android™ features.
1. From Settings, tap Accounts and backup > Accounts.
2. Tap Add account > Google.
NOTEWhen you sign in to a Google Account, Factory Reset Protection (FRP) is
activated. FRP requires your Google Account information when resetting to
factory settings. For more information, see Factory reset protection on page110.
Add a Samsung account
Sign in to your Samsung account to access exclusive Samsung content and make full
use of Samsung apps.
1. From Settings, tap Accounts and backup > Accounts.
2. Tap Add account> Samsung account.
TIPTo quickly access your Samsung account, from Settings tap Samsung
account.
Add an email account
Sign in to one or more of your email accounts to view and manage email messages.
1. From Settings, tap Accounts and backup > Accounts.
2. Tap Add account > Email.
8
Getting started

Set up voicemail
You can set up your voicemail service when you access it for the first time. You can
access voicemail through the Phone app.
1. From Phone, tap Voicemail.
2. Follow the tutorial to create a password, record a greeting, and record your
name.
9
Getting started