Samsung Galaxy A10e User manual

ABOUT
YOUR PHONE
PLEASE RECYCLE
Printed in the U.S.A. BKLT-SAS102DL
ADVANCED FEATURES
DISCOVER
ENJOY
USE

1. MEMORY/SIM CARD TRAY
2. RECENT APPLICATIONS
• Press to open the recently-used applications.
• Split screen view: Tap the recently-used applications icon.
Tap the icon located at the top of the app you want to open.
Tap Open in split screen view. To open another app, tap it.
The apps will appear on the top and bottom of the screen.
3. HOME
• Press to access the Home screen.
• Press and hold to open Google Assistant.
4. HEADSET JACK
5. VOLUME
6. POWER/LOCK
• ON: Press and hold until your screen lights up.
• OFF: Press and hold until the power options appear.
Tap Power o, and then tap Power o again.
• Press to wake up or lock the screen.
7. BACK
Press to go back to the previous screen, menu or option.
8. CHARGER/USB DOCK
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TABLE OF CONTENTS
1. YOUR DEVICE ........................................................................... 1
Serial number
Phone number
SIM number
2. ADVANCED FEATURES.......................................................... 5
Samsung Account .................................................................. 6
Samsung Cloud....................................................................... 7
Accessibility............................................................................10
Screen reader
Visibility
Hearing
Interaction & dexterity
Advanced settings
Apps...........................................................................................15
Calendar ..................................................................................18
Camera.......................................................................................................................19
Take a picture
Gallery
Settings
Shooting mode
Features
Edit pictures and video
Contacts...................................................................................23
Create a Contact
Direct Share
Send SOS message to a Contact
Data Usage..............................................................................25
Digital Wellbeing ..................................................................26
Printing.....................................................................................27
Screenshots............................................................................28

1
Learn how to access
the unique numbers
that identify your
device. Keep these for
future reference.
1. Your Device
Security ....................................................................................29
Screen lock
Face recognition
Encrypt SD card
SIM card lock
Google Play Protect
Secure folder
Find my mobile
Permission manager
VPN ............................................................................................34
Wi-Fi...........................................................................................35
Wi-Fi direct
Health & Safety Information...........................................37
06/2020

2 3
ESSENTIAL INFORMATION
Your phone has several unique identier numbers that
you may need for activation and other functions. You can
access these numbers as follows:
Serial Number
←
Home > Settings > About phone.
Your Serial Number will appear next to IMEI.
Phone Number
←
Home > Settings > About phone.
Your Phone Number will appear next to Phone number.
SIM Number
Your SIM number can be found on the red Activation Card
that came with your phone or, on the SIM card.
1. Locate the SIM/Memory Card tray on the left edge of
the phone.
2. Press the pin tool provided into the hole until the tray
pops out.
3. On the SIM card, you will see a number beginning with
89. This is your SIM number.
For more information about your device:
Go to your service provider’s website > Help >
Tutorials and User Manuals > select device

4 5
Learn about the
advanced features that
can make your device
more personal and
more fun to use.
2. Advanced Features

6 7
SAMSUNG ACCOUNT
A Samsung account can be created during the setup
process on your phone. You can also create the account
at any time at account.samsung.com.
Having a Samsung account will give you access to several
features on your phone including:
• Samsung Cloud
• Samsung App store
• Find My Mobile
• and more
SAMSUNG CLOUD
←
Settings > Accounts and backup > Samsung Cloud
The Samsung cloud allows you to free up memory space
on your device and still have full access to your most
important information. When you use the Samsung
Cloud, you won’t have to worry about losing your data to
a lost, stolen, or a broken Galaxy device. You will get an
easy and seamless backup, sync, restore, and upgrade
experience across all your Galaxy devices.
You will need to create a Samsung account to access the
Samsung Cloud and other phone features. Once your
account is created, you will have 15GB of storage linked to
your account. Unlimited storage is provided for preloaded
Samsung apps such as Contacts and Calendar.
If you need more storage space, you can purchase it
directly from the Storage plan option.

8 9
Once your Samsung account is congured, the following
options are available:
• Cloud usage: View how much cloud storage your data
is using.
• Sync settings: Enable or disable syncing for contacts,
calendar, Samsung notes, bookmarks, saved pages,
opened tabs from your browser, keyboard data, and
images and videos in your Gallery.
• Back up my data: Select content from your device to
back up to the cloud. Once backup is enabled, your
apps will back up once every 24 hours if the phone is
charging, connected to Wi-Fi, or once the screen has
been o for an hour.
With Samsung Cloud you can:
• Sync, back-up, and restore using Samsung Cloud
• Download photos and videos stored only in Samsung
Cloud
• Use Samsung Cloud Storage
Sync your data from multiple devices
←
Settings > Accounts and backup > Samsung Cloud
What content is synced?
• Bluetooth
• Calendar
• Contacts
• Keyboard data
• Samsung Internet
• Samsung Notes
• Email
• Social Networking
• Picture & Video Sharing Accounts
What content can be backed up and restored?
• Phone
• Messages
• Contacts
• Calendar
• Clock
• Settings
• Bixby Home
• Home Screen
• Apps
• Documents
• Music

10 11
ACCESSIBILITY
←
Settings > Accessibility
Accessibility services are special features that make
using the device easier for those with certain physical
disabilities. You can turn on Accessibility features to assist
with several aspects of the device.
Screen reader
• Voice Assistant: Gives spoken feedback to assist blind
and low vision users. Voice Assistant can collect the
text you enter, including personal data and credit card
numbers. It can also log your user interface interactions
with the device. For your security, Voice Assistant will
not collect your passwords.
• Voice Assistant tutorial: Provides instructions to use
Voice Assistant.
• Settings: Congure Voice Assistant to better assist you.
Visibility
• High contrast theme: Adjust colors and screen fonts
to increase the contrast for easier viewing.
• High contrast fonts: Adjust the color and outline of
fonts to increase the contrast with the background.
• High contrast keyboard: Adjust the size of the
Samsung keyboard and change its colors to increase
the contrast between the keys and the background.
• Show button shapes: Show buttons with shaded
backgrounds to make them stand out.
• Remove animations: Remove certain screen eects if
you are sensitive to motion.
• Color inversion: Reverse the display of colors from
white text on a black background to black text on a
white background.
• Color correction: Adjust the color of the screen if you
are color blind or have diculty reading the display
because of the screen color.
• Magnier window: Magnify content shown on the
screen.
• Magnication: Use exaggerated gestures such as
triple-tapping, double pinching, and dragging two
ngers across the screen.

12 13
• Large mouse/touchpad pointer: Enable a large
pointer for a connected mouse or touchpad.
• Font size and style: Congure screen fonts.
• Screen zoom: Congure the screen zoom level.
Hearing
• Real time text: Real Time Text (RTT) is an alternative to
external TTY devices. You can use RTT to communicate
via text while you’re on a voice call. You will need to be
connected to LTE or have Wi-Fi calling turned on.
• Mute all sounds: Turn o all sounds on your phone,
including calls, alerts and media.
• Hearing aids: Improve the sound quality for use with
hearing aids.
• Mono Audio: Switch audio from stereo to mono for
listening with one ear.
Interaction & dexterity
• Universal switch: Control your device with your
customized switches.
• Assistant menu: Improve the device accessibility for
users with reduced dexterity.
• Click after pointer stops: Automatically clicks on an
item after the pointer stops over it.
• Answering and ending calls: Simplify motions needed
to answer phone calls or respond to notications and
alarms.
» Read caller names aloud: Hear callers’ names aloud
when using Bluetooth or a headset (not included).
» Press Volume up to answer: Use the volume keys to
answer calls.
» Answer automatically: Answer calls after a set
duration when using Bluetooth or a headset
(not included).
» Press Side key to end: End calls by pressing the
Side key.
• Interaction control: Customize areas of screen
interactions, hard keys, and the keyboard.
• Touch and hold delay: Select a time interval for this
action.
• Tap duration: Set how long an interaction must be
held to be recognized as a tap.
• Ignore repeated touches: Set the duration of time in
which to ignore repeated touches.

14 15
Advanced settings
• Power and Volume up keys: By pressing keys quickly
you can access the selected Accessibility settings.
• Volume up and down keys: Access additional
assistance services you have selected.
• Flash notication: Set the camera light or screen to
blink whenever you receive a notication.
• Notication reminder: Beep at set intervals to remind
you of any unread notications.
APPS
←
Home screen > Swipe up
The Apps home screen displays all preloaded apps and
apps that you download. You can uninstall, disable,
or hide apps from view automatically. Preloaded apps
cannot be uninstalled. Disabled apps will be turned o
and hidden.
Galaxy Store
←
Apps > Galaxy Store
View and download Samsung apps, games, themes and
more options that are optimized for use with Galaxy
devices.
Samsung Members
←
Home Screen > Swipe up > Samsung folder >
Samsung Members
This is a pre-loaded all-in-one app that oers exclusive
experiences and content, customer communication and
DIY support tools for your device.

16 17
Arrange the Order
←
Settings > Apps > More options (3 dots) > Sort
Multi window
←
Recent apps > Tap on the app icon > Open in split
screen view > Tap on the second app
With apps that support this feature, the multi window
function is a convenient way to use them at the same
time. You can adjust the size of each app display as
necessary and change their position.
Game Launcher
←
Settings > Advanced Features > Games Launcher
With this control center, you can keep all your games in
one convenient place. Once you enable Game Launcher,
new downloads will be added automatically. Before
launching a game, you can mute the sound, hide alerts,
adjust game settings and enable Game Tools.
Smart Switch
←
Settings > Accounts and backup > Smart Switch
This feature allows you to easily transfer contacts, photos,
music, videos, messages, notes, calendars, and more
from your old devices to your new device. You can choose
to download this app after your initial setup or you can
download it later from the settings menu.
Use Folders
Folders help you to organize App shortcuts on the Apps
list. Once you create a folder, you can add a name or
change the color of the folder. When you delete a folder,
the app shortcuts will return to your Apps list.
To create a folder:
1. Touch/ hold an app shortcut, and drag it on top of
another app shortcut until a highlighted box is displayed.
2. Release the app shortcut to create a folder.

18 19
CALENDAR
←
Apps > Calendar > More options
Create and share events with your family, friends, and
co-workers using the calendar, so you can be sure not
to miss or overlap any appointments or events. You can
select to view a full year, month, week, day or even hourly
schedules including tasks that you have added.
You can also use your Calendar to create tasks and assign
a priority, reminder, or notes to each task. A task appears
as a checklist item and is removed once you mark the task
as complete. You can choose to set the task for today,
tomorrow, or you can set a specic date.
CAMERA
←
Apps > Camera
Rear camera resolution: 13MP
Front camera resolution: 8MP
Video recording resolution: 1920x1080
The pictures and high-quality videos you take with the
phone’s camera are, by default, saved to your phone’s
Gallery. If you have an optional memory card (not
included) installed, you can select to save pictures and
videos to the memory card. You can also back them up
to the Cloud for future access and to help keep memory
space on your device available.
This device can support up to a 512GB microSD card.
Some memory cards may not be fully compatible.

20 21
Take a picture
You can take a picture using any of the ways listed below.
• Tap the capture icon.
• Press the Volume key: Great option when you’re taking
seles.
• Tap screen: Tap the screen to take seles.
• Show palm: Detects your palm and automatically takes
a picture a few seconds later.
• Floating shutter button: An extra shutter button that
can be placed anywhere on the screen to make it easier
to reach.
Gallery
←
Apps > Gallery
Launching the Gallery displays all the available visual
images stored on your device. When another app, such as
Email, saves a picture, a Download folder is automatically
created to contain the picture. Likewise, when you take a
screenshot, a Screenshots folder is automatically created
in the Gallery to store all screenshots.
Settings
You can adjust your camera’s settings or create custom
settings using the icons on the main camera screen and
in the Camera Settings menu. For pictures and video,
adjust the focus and brightness by tapping on the screen
to access those settings. You can also change shooting
modes and apply special eects by swiping to the left or
right respectively, as you frame the image you want to
capture.
Shooting Mode
You can allow the camera to select the ideal mode for
your pictures, or you can select your own from several
shooting modes.
• Pro: Manually adjust the ISO sensitivity, exposure value,
white balance, and color tone for the picture.
• Panorama: Create a linear image by pressing the
capture icon as you move the device in a horizontal or
vertical direction.
• Photo: Allow the camera to determine the ideal settings
for the picture.
• Video: Allow the camera to determine the ideal settings
for the video.
• Sele: Switch to the front camera to take seles and
apply various eects.

22 23
Features
• HDR (Rich tone): Enables the light sensitivity and color
depth features of the camera to produce a brighter and
richer picture.
• Timer: Take time-delayed pictures or videos.
• Grid lines: Display viewnder grid lines to help you
align dierent elements in the picture.
• Pictures as previewed: Save the sele or self-recording
as viewed on the camera screen or as ipped images.
• Location tags: Attach a GPS location tag to the picture.
• Volume key function: Use the Volume key as the
camera key, the record key, or for system volume.
• Storage location: Select the memory location for
storage. This only appears if an optional memory card
(not included) is installed.
• Quick launch: Open the camera by pressing the power
key twice in quick succession.
• Shutter sound: Enable or disable a shutter sound
when pictures are taken.
• Reset settings: Reset the camera settings.
Edit Pictures and Video
←
Gallery > Tap picture or video > Select editing tool
options at the bottom of the image
CONTACTS
←
Apps > Contacts > Create Contact
Store and manage your contacts and synchronize them
with personal accounts that you have added to your
device. Accounts can also support email, calendars and
other features.
Create a Contact
Once you save the contact, you can create groups or
mark contacts as favorites for easier access to the ones
you frequently use. You can edit, share, link, import or
export contacts as necessary. If you are saving contacts to
an account that does not automatically back them up to
the Cloud, you can manually back them up to a memory
card if you have one installed, or for re-import if needed.

24 25
Direct Share
←
Settings > Advanced features > Direct share > On/O
Share content with your contacts directly using the
sharing panel from within any app. Once enabled,
contacts you have shared content with previously will
appear as an option in the Share window for each app.
Send SOS message to a Contact
←
Settings > Advanced features > Send SOS message >
On/O
In an emergency situation, you can quickly send a
message with your location to a designated contact
or list of contacts. You can include a picture from the
front or rear camera and/or include a ve-second audio
recording.
Once this feature is activated, and you have entered at
least one contact to the list, simply tap the Power key
quickly three times to send the SOS message.
DATA USAGE
←
Settings > Connections > Data usage
Your smartphone Service Plan includes data. There
are several options to monitor how your data is being
used, and set limits and restrictions to conserve it. If you
choose to log in to Wi-Fi networks, it is important that you
connect to known, secure networks and set up passwords
as necessary.
The Data usage menu will allow you to
• Turn Data Saver On or O
• Turn Mobile Data On or O
• Set or remove limits to mobile data usage
• Create an alert for mobile data usage
• Check mobile data Usage by apps
• Monitor your apps’ mobile data usage
• Check Wi-Fi usage

26 27
PRINTING
←
Home screen > Settings > Connections >
More connection settings > Printing
Print images and documents to compatible printers
(not included). To install additional print service drivers,
simply tap Download plugin.
DIGITAL WELLBEING
←
Settings > Digital wellbeing
You can monitor and manage your digital habits by
getting a daily view of your digital usage. You can also
congure notication settings for your apps.
• Screen time: Tap the time value in the dashboard to
see how long each app has been opened and used
that day.
• Notications: Tap to see how many notications have
been received from each app that day.
• Unlocks: Tap to see how many times each app has
been opened that day.
• App timers: Set a daily limit for how long you use
each app.
• Wind down: Enable to turn the screen to grayscale
and limit notications before going to bed.

28 29
SCREENSHOTS
To capture an image of your screen, simply press and
hold the Power key and Volume down key at the same
time. When you take a screenshot, a Screenshots album
will automatically be created in the Gallery where all
screenshots will be saved.
SECURITY
←
Settings > Lock screen > Screen lock type
Screen Lock
It is recommended that you secure your device using a
screen lock. This added level of security helps prevent
someone from accessing your personal data, apps, and
email accounts. There are a variety of screen lock types
with dierent levels of security for your selection including
a numeric PIN, a pattern or a password.
You can set a Smart Lock to unlock your device
automatically when you are in a trusted location or when
trusted devices are detected.
Face Recognition
←
Settings > Biometrics and security > Face recognition
Face recognition is an added security option that will
let you unlock the screen easily. Before you register
your face, you will need to set a secure screen lock type
in order to unlock your phone once it restarts as you
complete the set-up. You may need it again in order to
ensure your phone is secure.

30
Encrypt SD Card
←
Settings > Biometrics and security >
Encrypt or decrypt SD card
Your device allows for an optional memory card of up
to 512GB (not included) that can be used for additional
storage. To protect and limit access of the information on
the memory card, you can encrypt it so that it can only
be read on your device once you enter the password you
create. If you perform a factory data reset, your phone
will be unable to read the encrypted memory card. Before
initiating a Factory data reset, make sure to decrypt the
installed memory card rst.
SIM Card Lock
←
Settings > Biometrics and security >
Other security settings > Set up SIM card lock
Your SIM card includes information like your phone
number and voice/data plans, which can be compromised
if the SIM card is placed into another device. To help
protect it, you can create a PIN that will lock access to the
SIM card.
31
Google Play Protect
←
Settings > Biometrics and security > Google Play Protect
You can congure Google Play Protect to regularly check
your apps and device for security risks and threats.
Updates are checked for automatically, and you will
receive a notication if any security threats are detected.
Secure Folder
←
Home Screen > Swipe up > Settings >
Biometrics and security > Secure Folder
A Secure Folder is a great way to keep your important
information safe and protect photos, videos, les, apps
and more. This feature uses the Samsung security
platform to encrypt content in order to keep it private
and protected from security risks. You can back-up and
transfer the content from a Secure Folder to a new
device.

32 33
Find My Mobile
←
Settings > Biometrics and security > Find My Mobile
Find My Mobile will help you locate your device and
protect your data. If your phone is lost, you can log in to
your Samsung account from ndmymobile.samsung.com
and remotely perform various functions to help you keep
your information secure.
You can also register a family member or other trusted
person as a guardian at Find My Mobile, allowing them
to locate your device, make your phone ring and activate
Emergency mode.
You must sign up for a Samsung account and enable
Google location service to use Find My Mobile.
• Google location service: This service must be ON in
order to nd your device.
• Remote unlock: Allow Samsung to store your PIN,
pattern, or password, allowing you to unlock and
control your device remotely.
• Send last location: Allow your device to send its
last location to the Find My Mobile server when the
remaining battery charge falls below a certain level.
• Remote controls: This feature must be turned ON to
access your device remotely.
Use the Find My Mobile feature to:
• Make your phone ring
• Lock/Unlock the phone
• Erase Data
• Backup your information
• Retrieve calls/messages
• Extend battery life
• Set Guardians
Permission manager
←
Settings > Biometrics and security > App permissions
Some apps, like the camera, microphone, or location
services, access features of your device when they are
running in the background and not just when you are
using the app. You can give or deny such access to each
app and set your device to notify you when this happens
for each category you select.