Samsung Galaxy A20 Installation guide

BasicManual
SCV46
CellphoneandPHSoperatorscollectandrecycleunused
telephones,batteriesandbatterychargersatstoresbearing
thelogoregardlessofbrandandmanufacturerto
protecttheenvironmentandreusevaluableresources.
November2019,1stEdition
Soldby:
KDDICORPORATION,
OKINAWACELLULARTELEPHONECOMPANY
Importedby:SAMSUNGELECTRONICSJAPANCo.,Ltd.
Manufacturedby:SamsungElectronicsCo.,Ltd.
Forgeneralinformation(tollfree)
Businesshours9:00−20:00(7daysaweek)
Fortheft,loss,damage(tollfree)
RepairandDeliverySupportCenter
Fortheft,loss,damage(tollfree)
Fromnon-aumobilephones/
generalsubscriberphones:
Fromaucellphones:
withoutareacode
Forinquiries,call:
CustomerCenter
Incaseabovenumbersarenotavailable,
calltoll-free:
Fromnon-aumobilephones/
generalsubscriberphones:
Fromaucellphones:
withoutareacode
Incaseabovenumbersarenotavailable,
calltoll-free:
Fromaucellphones/non-aumobilephones/
generalsubscriberphones
:
Businesshours9:00−20:00(7daysaweek)
Businesshours24hours(7daysaweek)
"オンラインマニュアル(OnlineManual)"
(Japanese)
Fordetaileddescriptionsonvarious
functions,usethe"オンラインマニュアル
(OnlineManual)"(Japanese)onyour
productwiththefollowingoperations.
Onthehomescreen,flickuporflickdown→
[Galaxy]→[取扱説明書(OnlineManual)]
Inaddition,youcanalsoreferto
"オンラインマニュアル(Online
Manual)"(Japanese)available
ontheauhomepage.
https://www.au.com/online-manual/scv46/(Japanese)
InstructionManualsinvideo
Youcancheckbasicitemssuchastouchpanel
operationsandhowtoreceivecallswithvideos
(Japanese).
Onthehomescreen,flickuporflickdown
→[auツール／サポート(autool/support)]→
[SATCH]→[QR/barcodefunction]→
readtheQRcodeontheright
ThisManual
Thismanualisdescribedwiththecontentof
Android9. 

1
Introduction
Preface
Thank you for purchasing the Galaxy A20 (referred to
as the "product" in this manual).
Before using the product, be sure to read the "Basic
Manual" (this manual) and "Notes on Usage" to ensure
correct usage.
Instruction Manuals
■ "Basic Manual" (this manual)
Handles only basic operations of major functions of
the product.
■ "オンラインマニュアル (Online Manual)"
(Japanese)
For detailed descriptions on various functions, use
the "オンラインマニュアル(Online Manual)" (Japanese)
on your product with the following operations.
On the home screen, ick up or ick down → [Galaxy]
→ [取扱説明書(Online Manual)]
In addition, you can also refer to "オンラインマニュア
ル(Online Manual)" (Japanese) available on the au
homepage.
https://www.au.com/online-manual/scv46/
(Japanese)
■ "取扱説明書(詳細版)(Full Instruction
Manual)" (Japanese)
For detailed descriptions on various functions, refer
to the "取扱説明書(詳細版)(Full Instruction Manual)"
(Japanese) available on the au homepage.
https://www.au.com/support/service/mobile/guide/
manual/ (Japanese)

2
Illustrations and Descriptions in
this Manual
■ Note on key/button illustrations
In this manual, the key/button illustrations are
simplied as shown below.
(Powerkey)
Volumekey
Button Explanation
(History button)
Display the recently-used
applications and the suggested
apps, etc. The recently used apps
also can be displayed on the
history list.
(Home button)
Display the home screen. Touch
and hold to start the "Google
Assistant".
(Back button)
Return to the previous screen.

3
■ Description of operations for selecting
item/icon/button, etc.
In this manual, operation steps are described as
follows.
Description Explanation
On the home
screen, [ ] →
enter a phone
number of the
other party →
[ ]
On the home screen, tap*1 " ",
then enter a phone number of the
other party and tap " ".
On the Applications
screen, [Settings]
→ [General
management]
On the home screen, ick up or ick
down
*2
, then tap "Settings" on the
Application screen is displayed and
tap "General management".
*1 Tapping is lightly touching a button or icon displayed
on the screen with your nger.
*2 In this manual, the operation to display the
applications screen is omitted.

4
■ Note on Illustrations, Screenshots
This manual uses screenshots and describes operations
with the au Nano IC Card 04 inserted.
The illustrations and screenshots used in this manual are
simplied and may look di󱐯erent from the actual screens.
Note that in some cases, a part of a screen may be omitted.
Iconsandthelike
atthetopofthe
screenornavigation
baratthebottomof
thescreenare
omittedfor
descriptionsin
thismanual.
Actualscreen Examplescreenshot
inthismanual
◎ In this manual, screenshots for body color "Red"
are provided as examples.
◎ Descriptions in this manual are based on the
operations of portrait screen. Menu items/icons/
buttons on the screen may be di󱐯erent from the
ones in the horizontal display.
◎ In this manual, "au Nano IC Card 04" is listed as
"au IC card".
◎ In this manual, "microSD™ memory card
(commercial item)", "microSDHC™ memory card
(commercial item)" or "microSDXC™ memory card
(commercial item)" is called "microSD memory
card" for short.
◎ All of the indicated amounts exclude tax unless
otherwise specied.
◎ Company names and product names referred
to in this manual are trademarks or registered
trademarks of respective companies. The TM and
® marks may be omitted in this manual.

5
Instruction Manual with Videos
You can check basic items such as how to operate
the touch panel and how to receive calls with videos
(Japanese).
a
b
On the home screen,
ick up or ick down
On the Applications
screen, [auツール／サポー
ト (au tool/support)]
c
d
[SATCH] Complete the
questionnaire → [OK]
e
f
[Yes] [QR/ barcode function]

6
g
h
[Allow] Read the above QR code
i
j
Tap URL of
the scanned data
Tap URL of
the scanned data
k
Check the instruction
manual with videos.

7
Contents
Introduction ……………………………… 1


  

Contents …………………………………… 7
Getting Ready …………………………… 8

 

  
 
 

  
  
󱐯 

 
  
  
  

 
Basic Operation ……………………… 40
  
 
  
 
 


  
  
 

8
Getting Ready
Getting Ready
List of Packaged Items
Before you start using the product, make sure that
you have all the following packaged with the product.
Main unit SIM card removal tool
(sample)*1
*1 Use to insert/eject the au Nano IC Card 04 and
microSD memory card.
• Clear case (sample)
• 取扱説明書 (Instruction Manual) (Japanese)
• ご利用にあたっての注意事項 (Notes on Usage)
(Japanese)
The following items are not included in the package.
• microSD memory card
• AC adapter
• USB Type-C cable
◎ Please purchase a specied charging equipment
(sold separately).
◎ The battery is built into the product.
◎ Illustrations used in this manual are just images
for explanations. They may be di󱐯erent from actual
ones.

9
Getting Ready
Names of Parts and their
Functions
《Bottomside》
s tr
《Rightside》《Leftside》
《Topside》
kl
《Frontside》
《Backside》
p
q
o
n
m
c
b
a
j
h
i
f
e
g
d

10
Getting Ready
a
Receiver
b
Front camera
In addition to the shooting function, there is
a function to adjust the display brightness
automatically according to the ambient brightness.
c
Display (Touch panel)
The protective lm attached on the display at the
time of purchase is intended to protect the display
until the product reaches the customer's hand.
d
Proximity sensor*1
Turn o󱐯 display automatically when proximity of
face is detected. Also, operate the product by
detecting motion of hand (gesture).
e
GPS antenna part*2
f
Rear camera
g
Flash/Light
h
Wi-Fi®/Bluetooth® antenna part*2
i mark
j
LTE Built-in antenna part*2
k
Mouthpiece/Microphone (upper)*3
l
Headset connection terminal
m
Tray eject hole
The hole for inserting the SIM card removal tool
(sample) to retrieve the au IC card/microSD
memory card tray.
n
au IC card/microSD memory card tray
o
Strap hole
p
Volume key
Adjust ringtone volume and media sound volume.
When the camera starts up, it operates as a still
image shutter or a movie shooting start button.
q (Power key)
Press and hold for over 2 seconds to turn the
power on/o󱐯. When the power is on, press to set
screen lock.
r
Mouthpiece/Microphone (lower)*3
s
USB Type-C connection terminal (external
connection terminal)
t
Speaker

11
Getting Ready
*1 Do not cover with the sticker, etc., Functions may not
work correctly.
*2 The antenna is built into the product. Covering around
the antenna by hand may a󱐯ect calling quality /
communication quality.
*3 Be careful to not cover over the mouthpiece/
microphones (upper/lower) with your ngers, etc.,
while relevant functions are being used. In addition, do
not insert the SIM card removal tool (sample) into the
product since this might cause damage.
◎ The rear cover of the product cannot be removed.
Forcibly attempting to remove the rear cover may
cause damage or a fault. The battery is built-in to
the product and you cannot remove it.
◎ To forcibly restart the product, refer to "Turning
the Power on/o󱐯" (uP.23).

12
Getting Ready
Attaching/Detaching the Clear
Case (Sample)
• Make sure to and hold the product in your hand when
attaching/detaching the Clear case (sample) so that
the display does not get damaged. And be aware not
to press the (Power key) and volume key.
Attaching the Clear case (sample)
a
Hook a of the Clear case (sample)
with the product and attach the Clear
case (sample) in the orientation in the
illustration
a
a
Detaching the Clear case (sample)
a
Hook a of the Clear case (sample)
with your ngertip, and remove the
Clear case (sample) in the orientation
in the illustration
a
a

13
Getting Ready
au IC Card (SIM Card)
Your phone number, etc. is recorded on the au IC card.
The product is compliant with au Nano IC Card 04
only.
(Front)(Back)
IC(metallic)part
auNanoICCard04
◎ Since the au IC card might become faulty or get
damaged when it is handled, be aware of the
following.
- Do not touch the IC (metallic) part of the au
IC card.
- Check that the card is inserted in the
correct direction.
- Do not use force to attach or remove.
◎ An error message will be displayed when the au
IC card is not properly inserted, or if something is
wrong with the au IC card.
◎ Do not lose the au IC card after it has been
removed.
◎ Do not insert the au IC card to which a conversion
adapter is attached. Doing so may cause a fault.
◎ The bundled SIM card removal tool (sample) is
necessary to insert/eject the au IC card.
◎ Do not insert the bundled SIM card removal
tool (sample) into any hole other than the tray
eject hole. In addition, do not use it for any
other purposes except for what is written in this
manual.

14
Getting Ready
When au IC card is not inserted
When the au IC card is not inserted, the following
operations are not available. Also, the will be
displayed.
• Making a call*/receiving a call
• Receiving/sending SMS
• Receiving/sending ＋メッセージ (+Message)
• Receiving/sending and initial settings of au-mail
• Setting up PIN code
• Checking the phone number and mail address of
the product
Besides the above, some functions requiring your
phone number might not be available.
* Emergency calls to 110 (Police), 119 (Fire department
or ambulance service), 118 (Japan Coast Guard), are
also not available.
However, in the case of overseas, only emergency calls
can be sent out (emergency numbers di󱐯er depending
on countries.).

15
Getting Ready
Attaching/Removing an au IC
Card
Make sure to turn o󱐯 the product beforehand when
attaching/removing an au IC card.
If the Clear case (sample) is attached to the product,
detach the Clear case (sample).
Attaching the au IC card
a
Insert the tip of the SIM card removal
tool (sample) into the au IC card/
microSD memory card tray eject hole
in a straight line
The au IC card/microSD memory card tray will
slightly eject.
• Not inserting the tool in a straight line
might result in damage or a fault.
b
Pull out the au IC card/microSD
memory card tray in a straight line

16
Getting Ready
c
Place the IC (metallic) part of the au
IC card face down on the au IC card/
microSD memory card tray
• Take care to note the direction of the notch.
• Make sure that the au IC card is tted
correctly in the au IC card/microSD memory
card tray. If the au IC card is not tted
correctly, the card may get jammed in the
product when you insert the tray.
Notch
IC(metallic)
part
d
Insert the au IC card/microSD memory
card tray in a straight line all the way
into the au IC card/microSD memory
card slot as shown in the diagram
• If you turn the au IC card/microSD memory
card tray upside down, the au IC card may
be falled.

17
Getting Ready
Removing the au IC card
a
Insert the tip of the SIM card removal
tool (sample) into the au IC card/
microSD memory card tray eject hole
in a straight line
The au IC card/microSD memory card tray will
slightly eject.
• Not inserting the tool in a straight line
might result in damage or a fault.
b
Pull out the au IC card/microSD
memory card tray in a straight line
• If you turn the au IC card/microSD memory
card tray upside down, the au IC card may
be falled.
c
Remove the au IC card from the au IC
card/microSD memory card tray
d
Insert the au IC card/microSD memory
card tray in a straight line all the way
into the au IC card/microSD memory
card slot as shown in the diagram

18
Getting Ready
Attaching/Removing a MicroSD
Memory Card
Make sure to turn o󱐯 the product beforehand when
attaching/removing a microSD memory card.
If the Clear case (sample) is attached to the product,
detach the Clear case (sample).
• Do not apply excess force when inserting/removing
a microSD memory card.
Attaching a microSD memory card
a
Insert the tip of the SIM card removal
tool (sample) into the au IC card/
microSD memory card tray eject hole in
a straight line
The au IC card/microSD memory card tray will
slightly eject.
• Not inserting the tool in a straight line
might result in damage or a fault.
b
Pull out the au IC card/microSD
memory card tray in a straight line
• If you turn the au IC card/microSD memory
card tray upside down, the au IC card or the
microSD memory card may be falled.

19
Getting Ready
c
Place the IC (metallic) part of the
microSD memory card face down on
the au IC card/microSD memory card
tray
• Make sure that the microSD memory card
is tted correctly in the au IC card/microSD
memory card tray. If the microSD memory
card is not tted correctly, the card may get
jammed in the product when you insert the
tray.
d
Insert the au IC card/microSD memory
card tray in a straight line all the way
into the au IC card/microSD memory
card slot
• If you turn the au IC card/microSD memory
card tray upside down, the au IC card or the
microSD memory card may be falled.
◎ The microSD memory cards have distinguishable
front and back/forward and backward orientations.
If they are forcibly put in and can no longer be
able to be removed, this might cause damage.
◎ For details on usable microSD memory cards,
refer to "取扱説明書 詳細版(Full Instruction Manual)"
(Japanese).