Samsung GALAXY J3 EMERGE User manual

Available applications and services are subject to change at any time.
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
Sprint User Guide
A downloadable, printable guide to your Samsung Galaxy
J3 Emerge and its features.
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Table of Contents
GETTING STARTED 1
Introduction 2
AbouttheUserGuide 2
GetSupportfromSprintZone 2
Set Up Your Phone 4
PartsandFunctions 4
BatteryUse 6
InserttheBattery 6
RemovetheBattery 7
ChargetheBattery 8
TurnYourPhoneOnandOff 9
UsetheTouchscreen 11
ActivateYourPhone 14
CompletetheSetupScreens 15
Basic Operations 17
Basics 17
HomeScreenandApplications(Apps)List 17
PhoneSettingsMenu 18
PortraitandLandscapeScreenOrientation 18
CaptureScreenshots 19
Applications 19
LaunchApplications 19
AppsList 20
PhoneNumber 23
AirplaneMode 23
EnterText 23
SamsungKeyboard 24
GoogleVoiceTyping 25
TipsforEditingText 26
GoogleAccount 26
CreateaGoogleAccount 26
SignIntoYourGoogleAccount 28
FactoryResetProtection 28

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GooglePlayStore 29
FindandInstallanApp 30
RequestaRefundforaPaidApp 30
UpdateanApp 31
UninstallanApp 32
GetHelpwithGooglePlay 33
LockandUnlockYourScreen 33
UpdateYourPhone 34
Your Phone's Home Screen 37
HomeScreenBasics 37
HomeScreenLayout 37
ExtendedHomeScreens 38
StatusBarandNotificationPanel 38
StatusBar 38
NotificationPanel 41
CustomizetheHomeScreen 44
ChangetheWallpaper 44
AddShortcutstotheHomeScreen 45
AddWidgetstotheHomeScreen 46
AddFolderstotheHomeScreen 46
MAKING CONNECTIONS 48
Phone Calls and Voicemail 49
PlaceandAnswerCalls 49
CallUsingthePhoneDialer 49
CallEmergencyNumbers 50
AnswerPhoneCalls 51
In-CallScreenLayoutandOperations 54
PlaceaCallfromContacts 55
CallfromCallLog 56
Voicemail 57
VisualVoicemail 58
SetUpVisualVoicemail 58
ReviewVisualVoicemail 59
VisualVoicemailOptions 60
ConfigureVisualVoicemailSettings 62
OptionalCallingServices 65

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Wi-FiCalling 65
CallerIDBlocking 66
CallWaiting 66
ConferenceCalling 67
CallForwarding 68
CallSettings 69
Contacts 72
AddaContact 72
ViewContacts 74
ContactsScreenLayout 75
EditaContact 76
DeleteaContact 77
Favorites 78
Groups 79
ShareaContact 81
ProfileSharing 83
ImportContacts 84
BackUpContacts 85
ContactsSettings 86
Messaging 88
TextandMultimediaMessaging 88
SendaTextMessage 88
SendaMultimediaMessage(MMS) 89
SaveandResumeaDraftMessage 91
NewMessagesNotification 91
ManageMessageConversations 92
MessagesSettings 94
Gmail 95
CreateandSendaGmailMessage 96
OpenGmailMessages 97
UseGmailLabels 98
ArchiveGmailThreads 99
MuteGmailThreads 99
DeleteGmailThreads 100
SearchGmailMessages 100
ReportSpamGmailMessages 100

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AddAnotherGoogle(Gmail)Account 100
SwitchingBetweenGmailAccounts 101
GmailSettings 101
Email 102
SetUpanEmailAccount 102
AddanEmailAccount 103
AddanExchangeActiveSyncAccount 105
CreateandSendanEmailMessage 106
OpenEmailMessages 107
DeleteanEmailAccount 108
ManageYourEmailInbox 108
ExchangeActiveSyncEmailFeatures 109
EmailSettings 111
Internet and Social Networking 114
DataServicesGeneralInformation(4GLTEand3GNetworks) 114
4GLTE 114
YourUserName 115
DataConnectionStatusandIndicators 116
Browser 116
UsetheBrowser 117
AddaBookmark 117
ViewBrowserHistory 118
OpenNewBrowserTabs 119
BrowserSettings 120
ChromeBrowser 121
GoogleMessenger 122
Facebook 122
Instagram 123
Messenger 123
Global Services 124
ActivateSprintWorldwideServiceonYourAccount 124
YourPhone’sSIMCardforInternationalGSMRoaming 124
EnableGlobalRoamingMode 125
SettheCommunicationsMethodforGlobalUse 126
SelectaCarrier 126
MakeandReceiveWorldwideCalls 126

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SprintInternationalVoicemailService 127
SetUpYourVoicemailAccessNumberforInternationalUse 127
AccessYourVoicemailInternationally 128
InternationalDataRoaming 129
AccessEmailandDataServicesInternationally 129
ContactSprintforAssistancewithInternationalService 130
Connectivity 132
TransferFilesbetweenYourPhoneandaComputer 132
Wi-Fi 133
TurnWi-FiOnandConnecttoaWirelessNetwork 134
Wi-FiSettings 135
DisconnectWi-Fi 135
Wi-FiDirect 135
Bluetooth 136
BluetoothInformation 136
EnabletheBluetoothFeature 137
PairBluetoothDevices 138
ConnecttoaPairedBluetoothDevice 139
SendInformationUsingBluetooth 140
ReceiveInformationUsingBluetooth 141
Hotspot 142
Tethering 143
APPS AND ENTERTAINMENT 144
Camera and Video 145
CameraOverview 145
TakePicturesandRecordVideos 145
TakeaPicture 146
RecordVideos 147
ShootingMode 147
ViewPicturesandVideosUsingGallery 148
EditPictures 150
RotateaPicture 150
EditTools 150
SharePicturesandVideos 152
SendPicturesorVideosbyEmailorGmail 152
SendPicturesorVideosbyMultimediaMessaging 152

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SendPicturesorVideosbyBluetooth 153
SendPicturesorVideosviaAdditionalAppsorSocialMedia 154
CameraSettings 155
SwitchCameras 155
SetCameraFunctions 155
Productivity 158
1Weather 158
AAA 158
Calculator 158
Calendar 159
AddanEventtotheCalendar 159
ViewCalendarEvents 160
SyncCalendars 161
SynchronizeanExchangeActiveSyncCalendar 162
CalendarSettings 162
CallerID 163
Clock 163
SetAlarms 163
AdditionalClockFeatures 164
Drive 166
GoogleDuo 166
GoogleMaps 166
GoogleSearch 167
Lookout 168
MyFiles 168
Photos 169
SamsungNotes 169
SprintFamilyLocator 170
TechExpert 171
Uber 171
Entertainment and Activities 172
Amazon 172
AmazonKindle 172
AmazonMusic 172
AmazonPhotos 172
AmazonVideo 172

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AppSpotlight 172
DraftKings 173
GalaxyApps 173
Gallery 173
GooglePlayMusicApp 174
PlayMusicwithGooglePlay 174
GooglePlayMusicScreenLayout 175
CreatePlaylistsinGooglePlayMusic 176
Loot 177
NextRadio 178
Playphone 178
Samsung+ 178
SprintFun&Games 178
SprintMusicPlus 179
SprintTV&Movies 180
SprintZone 180
Texture 181
YouTube 181
SETTINGS 183
Connections Settings 184
BasicSettings 184
Wi-FiSettingsMenu 186
BluetoothSettings 188
DataUsageSettings 189
AirplaneModeSettings 191
MobileNetworksSettings 191
LocationSettings 193
MoreConnectionSettings 195
NearbyDeviceScanning 196
Printing 197
VirtualPrivateNetworks(VPN) 198
Wi-FiCallingSettings 202
HotspotandTetheringSettings 203
HotspotSettings 203
TetheringSettings 205
Device Settings 206

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SoundsandVibrationSettings 206
SoundMode 207
VibrateWhileRinging 208
Volume 209
RingtonesandSounds 210
VibrationPattern 212
NotificationSounds 212
DoNotDisturb 213
SystemSounds 215
Key-tapFeedback 216
SoundQualityandEffects 217
NotificationsSettings 218
DisplaySettings 219
Brightness 220
FontSizeandStyle 220
EasyMode 221
IconFrames 222
StatusBar 223
ScreenTimeout 224
ScreenSaver 225
AdvancedFeaturesSettings 225
One-HandedOperation 225
OtherAdvancedFeaturesSettings 226
ApplicationsSettings 227
ApplicationsOverview 228
DefaultApplications 230
AppPermissionSettings 231
Personal Settings 232
WallpapersandThemesSettings 232
Wallpaper 232
Themes 232
Icons 233
LockScreenandSecuritySettings 234
ScreenLock 235
UnknownSources 238
SecureFolder 238

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SecureStartup 238
EncryptSDCard 238
OtherSecuritySettings 238
AccountsSettings 240
Accounts 240
Backup 241
GoogleSettings 244
AccessibilitySettings 245
VisionAccessibilitySettings 246
HearingAccessibilitySettings 247
DexterityandInteractionSettings 248
ConfigureOtherAccessibilitySettings 249
System Settings 250
GeneralManagementSettings 250
LanguageandInputSettings 250
DateandTimeSettings 252
Reset 253
FactoryDataReset 255
DeviceMaintenanceSettings 256
OptimizeNow 256
BatterySettings 257
StorageSettings 258
microSDCardSettings 259
RAM 264
SystemUpdate 265
AboutDevice 266
GETTING HELP 268
For Assistance 269
Troubleshooting 269
SprintAccountInformationandHelp 270
SprintAccountPasswords 270
ManageYourAccount 271
SprintSupportServices 271
LegalInformation 272
Opt-OutInformation 272
Health&SafetyandWarranty 272

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CopyrightInformation 273
IntellectualProperty 273
OpenSourceSoftware 273
DisclaimerofWarranties;ExclusionofLiability 273
SamsungElectronicsAmerica,Inc. 274
DoyouhavequestionsaboutyourSamsungMobileDevice? 275
INDEX 276

Getting Started 1
Getting Started
Thetopicsinthissectionwillintroduceyoutoyourphone,helpyougetsetupwithservice,provide
anoverviewofthephonescreen,andgetyoustartedwithbasicphoneoperations.

Getting Started Introduction 2
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
About the User Guide
ThankyouforpurchasingyournewSamsungGalaxyJ3Emerge.Thefollowingtopicsexplainhow
besttousethisguidetogetthemostoutofyourphone.
Before Using Your Phone
ReadtheGetStartedguideandImportantInformationbookletthatwerepackagedwithyourphone
thoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone'shomescreen,whichisdisplayedby
pressingHome .Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsandotherillustrationsinthisuserguidemayappeardifferentlyonyourphone.Key
labelsintheuserguidearesimplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras“phone,”“device,”or“handset.”A
microSD™,microSDHC™,ormicroSDXC™cardisreferredtoasan“SDcard”ora“memory
card.”
Get Support from Sprint Zone
AccesssupportforyourphoneandservicethroughthepreloadedSprintZoneapp.
1. Fromhome,tapApps >Sprint Zone .

Getting Started Introduction 3
2. FromtheSprintZonemainpage,tapSupport.
3. Tapatopictoviewitscontents.

Getting Started Set Up Your Phone 4
Set Up Your Phone
ThefollowingtopicsgiveyoualltheinformationyouneedtosetupyourSamsungphoneand
wirelessservicethefirsttime.
Parts and Functions
Thistopicillustratesyourphone’sprimarypartsandkeyfunctions.
Note:Yourphone'sscreensandappslayoutsaresubjecttochange.Thisuserguideusessample
imagesonly.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandkeys.
Front View
Part Description
Earpiece Listentocallsandautomatedpromptswhenusingthephone.
Proximity sensors Detectwhenobjectsareclosetothescreen.Forexample,when
youholdthephonetoyourearwhileonaphonecall,thesensors
temporarilylockthescreentopreventaccidentalscreentouches.
Power/Lock key Turnthephoneorscreenonoroff,enableEmergencymode,or
restartthephone.
Back key Returnsyoutothepreviousscreen,orcloseadialogbox,options
menu,thenotificationpanel,orthekeyboard.

Getting Started Set Up Your Phone 5
Part Description
Home key Returnsyoutothehomescreen.
Recent apps key Accessrecentlyusedapps.
Touchscreen Displayinformationneededtooperateyourphone,suchasthe
callstatus,theContactslist,andthedateandtime.Alsoprovides
one-tapaccesstoallofyourfeaturesandapplications.
Volume key Adjusttheringtoneormediavolumeoradjustthevoicevolume
duringacall.
Front camera Takespicturesandrecordsvideoswhilefacingthescreen,and
allowsyoutovideoconference.
Back View
Part Description
Microphone Transmityourvoiceforphonecallsorrecordyourvoiceor
ambientsoundsforvoicerecordingsandvideos.Therearetwo
microphones,oneonthetopandoneonthebottom.
Flash Helpilluminatesubjectsinlow-lightenvironmentswhenthe
cameraisfocusingandcapturingapictureorvideo.
Rear camera Takepicturesandvideos.
USB charger/accessory
port
ConnectthephonetothechargerusingaUSBcable.
Headset jack Pluginaheadsetforconvenient,hands-freeconversations.
Speaker Playringtonesandsounds.Thespeakeralsoletsyouhearthe
caller’svoiceinspeakerphonemode.

Getting Started Set Up Your Phone 6
Caution:Insertinganaccessoryintotheincorrectjackmaydamagethephone.
Battery Use
Thefollowingtopicsexplainhowtoinsertandremoveyourphone’sbattery.
Insert the Battery
Followtheseinstructionstoinsertyourphone’sbatterysafelyandproperly.
1. Removethebatterycover.
lLiftgentlyinthedirectionshown.
Caution:Whenremovingthebackcover,usetheslotnexttotheVolumekeytogentlyliftthecover
off.PullingontheSpeaker(locatednexttoPowerbutton)maycausedamage.
Warning:Donotbendortwistthebackcoverexcessively.Usingexcessiveforceonthecover
duringremovalorinstallationofaninternalcomponentcancausethematerialtobreak.
2. Insertthebattery.

Getting Started Set Up Your Phone 7
lAlignthecontactsofthebatterywiththecontactsinthephone.
3. Attachthebatterycover.
lMakesureallthetabsaresecureandtherearenogapsaroundthecover.
Remove the Battery
Followtheseinstructionstoremoveyourphone’sbattery.Alwayspowerthephoneoffbefore
removingthebattery.
1. Removethebatterycover.
lLiftgentlyinthedirectionshown.
Caution:Whenremovingthebackcover,usetheslotnexttotheVolumekeytogentlyliftthecover
off.PullingontheSpeaker(locatednexttoPowerbutton)maycausedamage.

Getting Started Set Up Your Phone 8
Warning:Donotbendortwistthebackcoverexcessively.Usingexcessiveforceonthecover
duringremovalorinstallationofaninternalcomponentcancausethematerialtobreak.
2. Removethebattery.
lLiftupwardgentlyasshown.
Charge the Battery
Yourdeviceispoweredbyarechargeable,standardLi-Ionbattery.AUSBcharger(charginghead
andUSBcable)isincludedwiththedevice,forchargingthebatteryfromanystandardoutlet.
Thebatterycomespartiallycharged.Youcanusethedevicewhilecharging.
Charge Using the AC Adapter (Charging Head)
Itisrecommendedyoufullychargethebatterybeforeusingyourdeviceforthefirsttime.
Note:Forfastestchargingtimes,usetheSamsungAdaptiveFastChargerthatcamewithyour
device.ThischargerprovidesfasterchargingonlywhenconnectedtodevicesthatsupportAdaptive
FastCharging.
1. InserttheUSBcableintotheUSBcharger/accessoryport.

Getting Started Set Up Your Phone 9
2. ConnecttheUSBcabletothecharginghead,andthenplugthechargingheadintoastandard
outlet.
3. UnplugthechargingheadfromtheoutletandremovetheUSBcablefromthedevicewhen
chargingiscomplete.
Charge Using a PC Connection
BeforeusingaPCconnectiontochargeyourphone,ensurethatthecomputeristurnedon.
Dependingonthetypeofconnection,yourphone’sbatterymaynotcharge.
1. InsertthesmallendoftheUSBcableintotheUSBcharger/accessoryportonthebottomofyour
phone.
2. InsertthelargeendoftheUSBcableintoaUSBportonyourcomputer.
3. Aftercharging,removetheUSBcablefromboththephoneandthecomputer.
Turn Your Phone On and Off
Theinstructionsbelowexplainhowtoturnyourphoneonandoff.
Turn Your Phone On
nPressandholdthePower/Lock key.