Samsung Galaxy J7 Prime Guide

©2017 Samsung Electronics America, Inc. Samsung and
Galaxy J7 are both trademarks of Samsung Electronics Co.,
Ltd. Google Play, Gmail, Chrome, YouTube and Google are
trademarks of Google, Inc. LTE is a trademark of ETSI. T-Mobile
and the magenta color are registered trademarks of Deutsche
Telekom AG. Other company and product names mentioned
herein may be trademarks of their respective owners. Device
and screen images simulated. Appearance of device may vary.
Printed in Mexico GH68-47676A
TCS534438.1

Table of Contents
2 My Carrier
3 Service
4 Phone Functions
6 Set Up Your Phone
10 Customize Your Phone
11 Calling Features
14 Voicemail
15 Contacts
16 Messages
18 Connections
22 Apps & More
25 Camera
26 Security
27 Legal
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2
My Carrier
This guide provides you with the information you need to
get started. For more information and additional support,
please visit t-mobile.com/support/ where you can:
• Register at my.t-mobile.com/ to check your
minutes, pay your bill, upgrade your phone, and
change your rate plan.
• Review your device’s User Manual and
troubleshooting FAQs.
• View the latest troubleshooting solutions in the
Support Forums or ask a question of your own.
Access account information:
1. From the Home screen, tap Apps g
T-Mobile folder gT-Mobile.
2. Choose from an available category.
Note: Devices and software are constantly
evolving—the screen images and icons you see
here are for reference only.
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3
Service
If you are a new T-Mobile®customer and your service is
not yet activated, call Customer Care at 1-800-937-8997
and a T-Mobile Activations representative will assist you.
You will need the following information when
activating service:
• Your Service Agreement and the agent code on
your Agreement
• Your name, home address, home phone number,
and billing address
Note: For business and government accounts,
please provide the name of the organization, the
address, and the tax ID.
• Your Social Security number, current driver’s
license number, and date of birth for credit check
purposes
• Your choice of T-Mobile rate plan and services
(see t-mobile.com for the latest plan information)
• SIM serial number and IMEI number (located on
the box barcode label)
Note: Service or use is your agreement to
T-Mobile’s Terms and Conditions. T-Mobile
requires Arbitration of Disputes unless, for
new customers, you opt-out within 30-days, or
for existing customers, you previously
opted-out. Failure to activate service within
30-days from purchase will also be considered
acceptance. For details, see T-Mobile’s Terms and
Conditions at T-Mobile.com/terms-conditions.
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4
Front Image
Phone Functions
Volume
Key Power/
Lock Key
Front
Camera
Home
Back
Recent
Apps
Ear Jack
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5
Back Image
Rear
Camera
USB/Charger Port
Power/
Lock Key
Speaker Flash
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6
Set Up Your Phone
Remove the Back Cover
• Locate the cover release latch and remove the
cover.
Install the SIM Card
• Slide the SIM card into the SIM card slot until it is
secured.
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7
Optional: Install a microSD
• Slide the microSD card into the card slot until it is
secured*.
Insert the Battery
• Insert the battery, making sure to align the gold
contacts and press down to secure the battery.
Note: microSD card sold separatley*
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8
Replace the Back Cover
• Position the back cover over the battery
compartment and press down.
Charge the Device
• Before turning on your device, charge it fully.
Be sure to use the charger that came with the
device.
Warning: Use only charging devices and batteries
that are approved by Samsung. Samsung
accessories are designed for your device to
maximize battery life. Using other accessories may
void your warranty and may cause damage.
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9
Turn Your Phone On and Off
1. To turn ON, press and hold the
Power/Lock key.
2. To turn OFF, press and hold the
Power/Lock key and follow the prompts.
Initial Device Configuration
1. Select a language and tap START or tap
ACCESSIBILITY if you are visually impaired or hard
of hearing.
2. Follow the prompts to complete setup.
Lock and Unlock the Screen
1. To Lock, press the Power/Lock key.
2. To Unlock, press the Power/Lock key then swipe
your finger across the screen.
Volume and Ringtones
1. From the Home screen, tap Apps g
Settings gSounds and vibration.
• Tap Volume to increase or decrease ringtone
volume.
• Tap Ringtone to select a ringtone.
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10
Customize Your Phone
Wallpaper and Widgets
◆Touch and hold a blank space on a Home screen
to access the following options:
• Wallpapers and themes: Change the look of
the Home and Lock screens with a variety of
wallpapers, icons, and themes.
• Widgets: Widgets act as shortcuts for
applications and some device features.
• Screen grid: Change the number of icons that
can be placed on a Home screen.
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11
Calling Features
Make a Call
◆From the Home screen, tap Phone.
Answer a Call
◆At the incoming call screen, touch and slide
Answer.
End a Call
◆From within an active call, tap End call.
Hide
Keypad
Video Calling
Voicemail
Dial Number
Options
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12
Reject a Call
◆At the incoming call screen, touch and slide
Reject to route the call to your voicemail
system.
Wi-Fi Calling
Wi-Fi®Calling allows you to make and receive phone
calls and messages over a Wi-Fi connection.
Important! You must have a 911 emergency
address registered with your account. Log into your
account at t-mobile.com. Go to your profile and
follow the menu options to register your address.
Corporate accounts may require administrator
assistance for 911 address registration.
Enable Wi-Fi Calling
1. From the Home screen, tap Apps g
Settings gConnections g
More connection settings gWi-Fi Calling.
2. Tap the Wi-Fi Calling slider to turn off the feature.
Tap it again to activate and register your device with
the network.
3. Confirm that Wi-Fi is connected and
Wi-Fi Calling Ready is displayed in the
status bar.
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13
Disable Wi-Fi Calling
1. From the Home screen, tap Apps g
Settings gConnections g
More connection settings gWi-Fi Calling.
2. Tap the Wi-Fi Calling slider to toggle off
the feature.
Change connection preferences
1. From the Home screen, tap Apps g
Settings gConnections g
More connection settings gWi-Fi Calling.
2. Tap your connection preference.
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14
Voicemail
Set Up Voicemail
1. From the Home screen, tap Phone.
2. Touch and hold .
3. Follow the prompts to set up your mail box.
Access Voicemail
1. From the Home screen, tap Phone.
2. Touch and hold .
Visual Voicemail
Visual Voicemail allows you to view, listen, and save all
voicemails in any order directly from the phone, without
calling Voicemail.
Initial Configuration and Setup
1. From the Home screen, tap Apps g
T-Mobile folder gVisual Voicemail.
2. Read the information and follow the setup
instructions.
3. Tap an on-screen voicemail message to play
it back.
Delete Visual Voicemail Messages
1. From the Visual Voicemail application screen,
tap the voicemail message you want to delete.
2. Tap Delete gOK.
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15
Contacts
Create a New Contact
1. From the Home screen, Apps gContacts.
2. Tap to add a new contact.
3. Enter the contact information.
4. Tap SAVE.
Edit a Contact
1. From the Home screen, Apps gContacts.
2. Tap a contact to view its information, and then
tap EDIT.
3. Tap SAVE to store the new entry.
Delete a Contact
1. From the Home screen, Apps gContacts.
2. Touch and hold a contact name from the list and
tap DELETE.
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16
Messages
Create and Send a Message
Create and send a message using the Messages app.
1. From the Home screen, tap Messages, and then
tap .
2. Tap to compose message.
3. Enter the recipient’s phone number or email
address.
4. Tap the Enter message field and use the keypad to
enter a message.
• Tap Attach and select a file type.
• Tap Emoticons to choose an emoticon.
5. Review the message and tap .
Gmail
Before you can access Google™applications, you must
first sign in to or set up a new Google account.
◆From the Home screen, tap Google folder g
Gmail.
• Tap Add an email address to create a new
account or to log in to an existing Gmail
account.
• Tap TAKE ME TO GMAIL if you have an
account setup on your device.
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17
Set Up Your Email Account
Check email on the go with popular Internet-based email
accounts.
1. From the Home screen, tap Email.
2. Enter your email address and password into the
appropriate fields, and then tap SIGN IN.
3. Follow the prompts to complete the setup.
4. Tap DONE to store the new account.
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18
Connections
Connect to Bluetooth
1. From the Home screen, tap Apps g
Settings gConnections gBluetooth.
2. Tap On/Off to turn on Bluetooth®.
3. Tap a device from the list to initiate pairing.
4. Enter the passkey/PIN code if required, and
then tap OK.
5. Once successfully paired to an external device,
displays in the status bar.
Connect to Wi-Fi
1. From the Home screen, tap Apps g
Settings gConnections gWi-Fi.
2. Tap the Wi-Fi slider to the right to turn it on.
3. Tap a network in which to connect and enter the
password if prompted. When connected,
displays in the status bar.
Mobile HotSpot
Turn your device into a Mobile HotSpot. The feature
works best when used in conjunction with 4G/LTE
data services.
Note: You must have qualifying service on your
account in order to use the Mobile HotSpot.
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19
Activate Mobile HotSpot service
1. From the Home screen, tap Apps g
Settings gConnections g
Mobile HotSpot and Tethering g
Mobile HotSpot.
2. Tap the Mobile HotSpot slider to turn it on.
3. Edit the Network name field, and then create a new
Network SSID name.
4. Enable the Broadcast network name (SSID) field
if you would like to broadcast your SSID name to
nearby devices.
5. Verify the Security field is set to WPA2 PSK.
6. Enter a new password.
7. Tap SAVE to store the new settings.
8. When connected is displayed in the status bar.
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