Samsung Galaxy Note 20 5G User manual

User manual

Contents
Features
S Pen| Mobile continuity| Bixby| Biometric security| Dark mode
Getting started
Device layout: Galaxy Note20 5G | Galaxy Note20 Ultra 5G
Set up your device: Charge the battery| Wireless PowerShare
Start using your device: Turn on your device| Use the Setup Wizard| Transfer data from
an old device| Lock or unlock your device| Side key settings| Accounts| Set up voicemail|
Navigation| Navigation bar| Customize your home screen| S Pen| Samsung Daily| Bixby|
Digital wellbeing and parental controls| Always On Display| Biometric security| Mobile
continuity| Multi window| Edge screen| Enter text| Emergency mode
Customize your home screen: App icons| Wallpaper| Themes| Icons| Widgets| Home
screen settings| Easy mode| Status bar| Notification panel
Camera and Gallery
Camera: Navigate the camera screen| Configure shooting mode| AR Zone| Single take |
Live focus| Scene optimizer| Record videos| Live focus video| Zoom-in mic| Super
Slow-mo| Super steady| Wide-angle lens | Camera settings
Gallery: View pictures| Edit pictures| Play video| Video enhancer| Edit video| Share
pictures and videos| Delete pictures and videos| Group similar images | Create a movie|
Take a screenshot| Screen recorder
Mobile continuity
Link to Windows | Samsung DeX
2ATT_N981U_N986U_EN_UM_TN_TGM_081020_FINAL

Samsung apps
Galaxy Essentials| ARZone| Bixby| Galaxy Store| Galaxy Wearable| Game Launcher|
PENUP| Samsung Global Goals| Samsung Members| Smart Switch| SmartThings|
Tips| Calculator| Calendar| Clock| Contacts| Internet| Messages| MyFiles| Phone|
Samsung Health| Samsung Notes| Samsung Pay
Google apps
Chrome| Drive| Duo| Gmail| Google| Google Pay| Maps| Photos| Play Movies & TV|
Play Store| YouTube| YT Music
Carrier apps
AT&T Cloud| AT&T ProTech| AT&TSmart Wi-Fi| AT&TTHANKS| AT&T TV| Call Protect |
Device Help| DIRECTV | Mobile Security| myAT&T| Setup &Transfer| Visual Voicemail
Microsoft apps
Outlook| Office | OneDrive
Settings
Connections: Wi-Fi| Bluetooth| NFC and payment| Airplane mode| Mobile networks|
Data usage| Mobile hotspot| Tethering| Nearby device scanning| Connect to a printer|
Virtual Private Networks| Private DNS| Ethernet
Customization: Display| Notifications| Sounds and vibration
Security: Lock screen and security| Face recognition| Fingerprint scanner
Accounts: Samsung Cloud | Add an account| Account settings| Remove an account|
Backup and restore| Google settings
Backup: Samsung account| Google Account| External storage transfer
Accessibility: Screen Reader| Visibility enhancements | Hearing enhancements|
Interaction and dexterity| Advanced settings| Installed services | About Accessibility
Contents
3

Other: Tips and help| Dual Messenger | About phone
Learn more
Legal information
Contents
4

Getting started
Galaxy Note20 5G
Galaxy Note20 Ultra 5G
Set up your device
Start using your device
5

Galaxy Note20 5G
Front camera
Rear cameras
Volume keys
Side key
Fingerprint
scanner
USB charger/Audio port
Flash
S Pen
Getting started
6
Devices and software are constantly evolving — the illustrations you see here are for reference only.

Galaxy Note20 Ultra 5G
Front camera
Rear cameras
Volume keys
Side key
Fingerprint
scanner
USB charger/Audio port
Flash
S Pen
Getting started
7
Devices and software are constantly evolving — the illustrations you see here are for reference only.

Set up your device
Charge the battery| Wireless PowerShare
Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able
to use your previous SIM card. Contact your carrier for more details.
Charge your device
Before turning on your
device, charge it fully.
Install SIM/microSD card
Place the SIM card and
optional microSD card (Galaxy
Note20 Ultra 5G only; sold
separately) into the tray with
the gold contacts facing down.
NOTEThe use of mobile devices on an aircraft or a ship may be subject to
federal and local guidelines and restrictions. Check with appropriate authorities
and always follow crew instructions regarding when and how you may use your
device.
Getting started
8
Devices and software are constantly evolving — the illustrations you see here are for reference only.

NOTEUse only charging devices and batteries (if applicable) that are approved
by Samsung. Samsung charging devices and batteries are designed for your
device to maximize battery life. Using other charging devices and batteries may
void your warranty and may cause damage.
NOTEYour device is IP68 rated for dust and water resistance. To maintain the
water-resistant and dust-resistant features of your device, make sure that the
SIM card/Memory card tray openings are maintained free of dust and water, and
the tray is securely inserted prior to any exposure to liquids. For more
information, see Maintaining water and dust resistance.
Charge the battery
Your device is powered by a rechargeable battery. Acharger (charging head and USB
Type-C cable) is included with the device for charging the battery from a power
outlet.
TIPWhile charging, the device and the charger may become hot and stop
charging. Thisusually does not affect the device’s lifespan or performance and is
in the device’s normal range of operation. Disconnect the charger from the device
and wait for the device to cool down. Formore information, visit
samsung.com/us/support/answer/ANS00076952.
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Getting started

Wireless PowerShare
Wirelessly charge your compatible Samsung devices using your phone. Some features
are not available while sharing power.
1. From Quick settings, tap Wireless PowerShare to enable this feature.
2. With the phone face down, place the compatible device on the back of the phone
to charge. A notification sound or vibration occurs when charging begins.
NOTEWireless PowerShare works with most Qi-Certified devices. Requires
minimum 30% battery to share. Speed and power efficiency of charge varies by
device. May not work with some accessories, covers, or other manufacturer’s
devices. If you have trouble connecting or charging is slow, remove any cover
from each device.
For best results when using Wireless PowerShare, please note:
•Remove any accessories or cover before using the feature. Depending on the
type of accessory or cover, Wireless PowerShare may not work properly.
•The location of the wireless charging coil may vary by device, so you may need to
adjust the placement to make a connection. When charging starts, a notification
or vibration will occur, so the notification will help you know you've made a
connection.
Getting started
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Devices and software are constantly evolving — the illustrations you see here are for reference only.

•Call reception or data services may be affected, depending on your network
environment.
•Charging speed or efficiency can vary depending on device condition or
surrounding environment.
•Do not use headphones while charging with Wireless PowerShare.
Start using your device
Turn on your device| Use the Setup Wizard| Transfer data from an old device| Lock or
unlock your device| Side key settings| Accounts| Set up voicemail| Navigation|
Navigation bar| Customize your home screen| S Pen| Samsung Daily| Bixby| Digital
wellbeing and parental controls| Always On Display| Biometric security| Mobile
continuity| Multi window| Edge screen| Enter text| Emergency mode
Turn on your device
Use the Side key to turn your device on. Do not use the device if the body is cracked or
broken. Use the device only after it has been repaired.
◌Press and hold the Side key to turn the device on.
•To turn the device off, open the Notification panel, and tap Power >
Power off. Confirm when prompted.
•To restart your device, open the Notification panel, and tap Power >
Restart. Confirm when prompted.
TIP You can also turn your device off by pressing the Side and Volume down keys
at the same time. To learn more about powering off your device from Settings,
tap Advanced features > Side key > How to power off your phone.
Use the Setup Wizard
The first time you turn your device on, the Setup Wizard guides you through the basics
of setting up your device.
Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up
accounts, choose location services, learn about your device’s features, and more.
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Getting started

Transfer data from an old device
Use Smart Switch™ to transfer contacts, photos, music, videos, messages, notes,
calendars, and more from your old device. Smart Switch can transfer your data via
USBcable, Wi-Fi, or computer.
Visit samsung.com/us/support/owners/app/smart-switch to learn more.
1. From Settings, tap Accounts and backup > Smart Switch.
2. Follow the prompts and select the content to transfer.
Visit samsung.com/smartswitch for more information.
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Getting started

Lock or unlock your device
Use your device’s screen lock features to secure your device. By default, the device
locks automatically when the screen times out. For more information about screen
locks, see Lock screen and security.
Side key
Press to lock.
Press to turn on the
screen, and then
swipe the screen to
unlock it.
Getting started
13
Devices and software are constantly evolving — the illustrations you see here are for reference only.

Side key settings
You can customize the shortcuts assigned to the Side key.
Double press
Choose which feature is launched when the Side key is pressed twice.
1. From Settings, tap Advanced features > Side key.
2. Tap Double press to enable this feature, and tap an option:
lQuick launch camera (default)
lOpen Bixby
lOpen app
Press and hold
Choose which feature is launched when you press and hold the Sidekey.
1. From Settings, tap Advanced features > Side key.
2. Under the Press and hold heading, tap an option:
lWake Bixby (default)
lPower off menu
Accounts
Set up and manage your accounts.
TIPAccounts may support email, calendars, contacts, and other features. See
your carrier for more information.
Add a Google Account
Sign in to your Google Account to access your Google Cloud Storage, apps installed
from your account, and make full use of your device’s Android™ features.
1. From Settings, tap Accounts and backup > Accounts.
2. Tap Add account > Google.
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Getting started

NOTEWhen you sign in to a Google Account, Factory Reset Protection (FRP) is
activated. FRP requires your Google Account information when resetting to
factory settings. For more information, see Factory Reset Protection.
Add a Samsung account
Sign in to your Samsung account to access exclusive Samsung content and make full
use of Samsung apps.
1. From Settings, tap Accounts and backup > Accounts.
2. Tap Add account> Samsung account.
TIPTo quickly access your Samsung account, from Settings tap Samsung
account profile.
Add an Outlook account
Sign in to your Outlook® account to view and manage email messages.
1. From Settings, tap Accounts and backup > Accounts.
2. Tap Add account > Outlook.
Set up voicemail
You can set up your voicemail service when you access it for the first time. You can
access voicemail through the Phone app.
1. From Phone, tap Voicemail.
2. Follow the tutorial to create a password, record a greeting, and record your
name.
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Getting started

Navigation
A touch screen responds best to a light touch from the pad of your finger or a
capacitive stylus. Using excessive force or a metallic object on the touch screen may
damage the surface of the screen and the damage will not be covered by the
warranty.
Tap
Lightly touch items to select or launch them.
lTap an item to select it.
lDouble-tap an image to zoom in or out.
Getting started
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Devices and software are constantly evolving — the illustrations you see here are for reference only.

Swipe
Lightly drag your finger across the screen.
lSwipe the screen to unlock the device.
lSwipe the screen to scroll through the Home screens or menu options.
Getting started
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Devices and software are constantly evolving — the illustrations you see here are for reference only.

Drag and drop
Touch and hold an item, and then move it to a new location.
lDrag an app shortcut to add it to a Home screen.
lDrag a widget to place it in a new location.
Getting started
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Devices and software are constantly evolving — the illustrations you see here are for reference only.

Zoom in and out
Bring your thumb and forefinger together or apart on the screen to zoom in and out.
lMove your thumb and forefinger together on the screen to zoom out.
lMove your thumb and forefinger apart on the screen to zoom in.
Getting started
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Devices and software are constantly evolving — the illustrations you see here are for reference only.

Touch and hold
Touch and hold items to activate them.
lTouch and hold a field to display a pop-up menu of options.
lTouch and hold a Home screen to customize the Home screen.
Getting started
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Devices and software are constantly evolving — the illustrations you see here are for reference only.