Samsung Galaxy Note 9 User manual

SI\MSUNG
GalaxyNote9
User manual

Table of contents
Device features 1
Meet Bixby 1
S Pen 1
Camera 1
Security 1
Night mode 1
Water and dust resistance 1
Getting started 2
Device layout 3
Assemble your device 5
Start using your device 7
Use the Setup Wizard 7
Lock or unlock your device 8
Accounts 9
Transfer data from an old device 10
Set up voicemail 11
Navigation 12
Navigation bar 17
i GEN_N960U_EN_UM_TN_SB3_030819_FINAL

Table of contents
Customize your home screen 19
S Pen 26
Edge screen 36
Bixby 40
Always On Display 41
Flexible security 41
Multi window 46
Enter text 47
Emergency mode 50
Apps 52
Using apps 53
Uninstall or disable apps 53
Search for apps 53
Sort apps 53
Create and use folders 54
Samsung apps 55
Galaxy Essentials 55
Galaxy Apps 55
Galaxy Wearable 55
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Table of contents
PENUP 55
Samsung Health 56
Samsung Notes 58
Samsung Pay 59
Samsung+ 61
SmartThings 62
Calculator 63
Calendar 64
Camera 66
Clock 72
Contacts 76
Email 81
Gallery 84
Internet 89
Messages 92
My Files 94
Phone 96
Google apps 104
Chrome 104
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Table of contents
Drive 104
Duo 104
Gmail 104
Google 104
Maps 105
Photos 105
Play Movies & TV 105
Play Music 105
Play Store 105
YouTube 105
Additional apps 106
Facebook 106
Settings 107
Access Settings 108
Search for Settings 108
Connections 109
Wi-Fi 109
Bluetooth 111
Phone visibility 112
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Table of contents
NFC and payment 113
Airplane mode 114
Data usage 114
Mobile hotspot 115
Tethering 117
Nearby device scanning 117
Connect to a printer 117
MirrorLink 118
Download booster 118
Virtual Private Networks 118
Ethernet 119
Private DNS 119
Sounds and vibration 120
Sound mode 120
Vibrations 121
Volume 121
Ringtone 122
Notification sounds 122
System sounds and vibration 122
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Table of contents
Dolby Atmos 123
Equalizer 123
Headset audio options 123
Adapt sound 124
Separate app sound 124
Notifications 125
Manage notifications 125
Customize app notifications 125
Smart alert 126
Smart pop-up view 126
Display 126
Screen brightness 126
Blue light filter 127
Night mode 127
Screen mode 127
Font size and style 127
Screen zoom 128
Screen resolution 128
Lift to wake 128
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Table of contents
Full screen apps 128
Screen timeout 128
Accidental touch protection 129
Touch sensitivity 129
Screen saver 129
Smart stay 129
Reduce animations 130
One-handed mode 130
Device maintenance 130
Quick optimization 130
Battery 131
Storage and memory card 131
Memory 132
Language and input 133
Date and time 135
Troubleshooting 136
Lock screen and security 139
Screen lock types 139
Clock and information 140
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Table of contents
Google Play Protect 140
Find My Mobile 140
Security update 141
Samsung Pass 141
Install unknown apps 142
Secure Folder 142
Secure startup 142
Encrypt SD card 142
View passwords 143
Security update service 143
Device administration 143
Credential storage 144
Advanced security settings 144
Location 145
App permissions 146
Permission usage monitor 146
Send diagnostic data 146
Samsung Ads 146
Accounts 147
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Table of contents
Samsung Cloud 147
Add an account 147
Account settings 147
Synchronize accounts 148
Remove an account 148
Backup and restore 148
Google settings 149
Accessibility 149
Screen Reader 149
Visibility enhancements 150
Hearing Enhancements 151
Interaction and dexterity 152
Advanced settings 153
Installed services 154
Other settings 154
Help 154
Manage game features 154
Device assistance app 155
Dual messenger 155
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Table of contents
About phone 155
Learn more 156
Videos 156
Smart Simulator 156
Tips 156
Samsung Care 156
Talk to an agent 156
Legal information 157
Intellectual property 158
Open source software 158
Disclaimer of warranties; exclusion of liability 159
Modification of software 159
Samsung Knox 160
Maintaining water and dust resistance 160
Restricting children’s access to your mobile device 161
Samsung Electronics America, Inc. 162
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Device features
Meet Bixby
Bixby learns what you like to do and works with your favorite apps and
services to help you get more done. See Bixby on page 40.
SPen
The S Pen is designed for special functions with Samsung Galaxy devices. It
uses Bluetooth Low Energy (BLE) to work as a remote. See S Pen on page 26.
Camera
The camera on your device has several unique features. See Camera on
page 66.
Security
Use your face, fingerprint, or iris to unlock your device. For more information,
see Flexible security on page 41.
Night mode
Use a darker theme to keep your eyes comfortable at night. See Night mode on
page 127.
Water and dust resistance
This device is rated IP68 using the Ingress Protection rating system. See
Maintaining water and dust resistance on page 160.

2
Getting started
Device layout
Assemble your device
Start using your device

3
Getting started
Device layout
Devices and software are constantly evolving —the illustrations you see here are for reference only.

4
SI M/microSD
~ l!!!!!!!!!!!!!!!!!!!l!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!lllllll;;. -. - ... - _:- --- card tray
Dual camera
-- ------1 ...._ _ __.
Fingerprint -- ---+
scanner
Speaker
----__.
Microphone -----~
- -- Heart rate sensor
,.__ __ Flash
Getting started
Devices and software are constantly evolving —the illustrations you see here are for reference only.

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Getting started
Assemble your device
Your device uses a nano-SIM card. Your SIM card may be preinstalled, or you may be
able to use your previous SIM card. Contact your carrier for more details.
NOTE Use only charging devices and batteries that are approved by Samsung.
Samsung charging devices and batteries are designed for your device to
maximize battery life. Using other charging devices and batteries may void your
warranty and may cause damage.
Devices and software are constantly evolving —the illustrations you see here are for reference only.

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Getting started
NOTE Your device is IP68 rated for dust and water resistance. To maintain the
water-resistant and dust-resistant features of your device, make sure that the
SIM card/Memory card tray openings are maintained free of dust and water, and
the tray is securely inserted prior to any exposure to liquids. For more
information, see Maintaining water and dust resistance on page 160.
CAUTION To avoid electric shock and damage to your device, do not charge
device while it is wet or in an area where it could get wet. Do not handle device,
charger or cords with wet hands while charging. For more information, see
Maintaining water and dust resistance on page 160.
NOTE While charging, the device and the charger may become hot and stop
charging. This usually does not affect the device’s lifespan or performance and is
in the normal range of operation. Remove the device from the charger and wait
for the device to cool down. For more information, visit samsung.com/us/support
/answer/ANS00076952/.

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Getting started
Start using your device
Use the Power key to turn your device on or off. Do not use the device if the body is
cracked or broken. Use the device only after it has been repaired.
◌Press and hold the Power key.
•To turn the device off, press and hold the Power key, and tap
Confirm when prompted.
•To restart your device, press and hold the Power key, and tap
Power off.
Restart.
Use the Setup Wizard
The first time you turn your device on, the Setup Wizard guides you through the basics
of setting up your device.
Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up
accounts, choose location services, learn about your device’s features, and more.

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Getting started
Lock or unlock your device
Use your device’s screen lock features to secure your device. By default, the device
locks automatically when the screen times out. For more information about screen
locks, see Lock screen and security on page 139.
Devices and software are constantly evolving —the illustrations you see here are for reference only.

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Getting started
Accounts
Set up and manage your email accounts, your Google™ Account, and Samsung account.
TIP Accounts may support email, calendars, contacts, and other features. See
your carrier for more information.
Add aGoogle Account
Sign in to your Google Account to access your Google cloud storage, apps installed
from your account, and make full use of your device’s Android™ features.
1. From Settings, tap Accounts and backup > Accounts.
2. Tap Add account > Google.
NOTE When you sign in to a Google Account, Factory Reset Protection (FRP) is
activated. FRP requires your Google Account information when resetting to
factory settings. For more information, see Factory reset protection on page 138.
Add aSamsung account
Sign in to your Samsung account to access exclusive Samsung content and make full
use of Samsung apps.
1. From Settings, tap Accounts and backup > Accounts.
2. Tap Add account > Samsung account.
TIP To quickly access your Samsung account, from Settings tap Samsung
account.
Add an email account
Sign in to one or more of your email accounts to view and manage email messages.
◌From Settings, tap Accounts and backup > Accounts, and then tap
Add account > Email.