Samsung Galaxy Note Edge User manual

User Guide
(UG template version 15a)
SPT_SM-N915P_UG_Eng_102315_FINAL

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Table of Contents
Get Started 1
Your Phone at a Glance 1
Set Up Your Phone 1
Activate Your Phone 4
Complete the Setup 5
Set Up Voicemail 6
Sprint Account Information and Help 6
Sprint Account Passwords 6
Manage Your Account 7
Sprint Support Services 8
Phone Basics 9
Your Phone’s Layout 9
Turn Your Phone On and Off 11
Turn Your Screen On and Off 11
Touchscreen Navigation 12
Your Home Screen 16
Customize Your Home Screen 16
Extended Home Screens 18
Status Bar and Notification Panel 19
Status Bar 19
Notification Panel 21
Edge Screen Features 22
Edge Screen Basics 22
Customize App Shortcuts 23
Quick Tools 23
Edge Screen Options 24
S Pen 24
Air Command 25
Action Memo 25
Smart Select 26
Image Clip 27
Screen Write 27
TOC i

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Air View 28
S Pen Options 28
Screen View Options 28
Motions and Gestures 28
Multi Window 29
Enter Text 32
Text Input Methods 32
Google Voice Typing 33
Samsung Keyboard 34
Swype 34
Tips for Editing Text 35
Phone Calls 36
Wi-Fi Calling 36
Make Phone Calls 36
Call Using the Keypad 36
Call from Logs 37
Call from Contacts 38
Call a Number in a Text Message 38
Call a Number in an Email Message 38
Make an Emergency Call 39
Receive Phone Calls 39
Multitasking While on a Call 42
End a Call 42
Phone Call Options 43
Dialing Options 43
Caller ID 44
Call Waiting 44
Three-Way Calling 45
Call Forwarding 45
In-Call Options 46
Voicemail 47
Voicemail Setup 47
Retrieve Your Voicemail Messages 47
Voicemail Notification 48
Visual Voicemail 48
TOC ii

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Set Up Visual Voicemail 49
Review Visual Voicemail 49
Visual Voicemail Options 50
Configure Visual Voicemail Settings 51
Change Your Main Greeting 51
Edit the Display Name 51
Logs 52
Access Call Settings 54
Contacts 55
Get Started with Contacts 55
Access Contacts 55
Find a Contact 55
Contacts Settings Options 56
Add a Contact 56
Save a Phone Number 57
Edit a Contact 57
Add or Edit Information for a Contact 57
Assign a Picture to a Contact 58
Assign a Ringtone to a Contact 58
Link Contacts 58
Delete Contacts 59
Move Contacts 59
Speed Dials 59
Favorites 60
Groups 61
Share Contacts 63
Import and Export Contacts 64
Accounts and Messaging 65
Google Account 65
Create a Google Account 65
Sign In to Your Google Account 65
Access Gmail 66
Send a Gmail Message 66
Read and Reply to Gmail Messages 66
Samsung Account 67
TOC iii

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Email 67
Add an Email Account 67
Add a Microsoft Exchange ActiveSync Account 68
Compose and Send Email 69
Reply To or Forward Email 69
Manage Your Email Inbox 70
Access Email Settings 71
Delete an Email Account 71
Text and Multimedia Messaging 72
Send a Text Message (SMS) 72
Send a Multimedia Message (MMS) 72
Save and Resume a Draft Message 73
New Messages Notification 73
Managing Conversations 73
Access Messages Settings 75
Messaging Plus 75
Messenger 76
Social Networking Accounts 76
Facebook 76
Google+ 76
Hangouts 76
Instagram 77
Pages Manager 77
Sprint FamilyWall 77
Sprint Fun & Games 77
YouTube 77
Apps and Entertainment 79
Google Play Store 79
Find and Install an App 79
Open an Installed App 80
Uninstall an App 80
Galaxy Apps.80
Google Play Movies & TV 80
Google Play Books 80
Google Play Games 80
TOC iv

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Google Play Newsstand 81
Music Apps 81
Google Play Music 81
Music 81
NextRadio 84
Samsung Milk Music 84
Spotify 85
Sprint Music Plus 85
Sprint Zone 86
Sprint TV & Movies 86
1Weather 87
eBay 87
NASCAR Mobile 87
NBA Game Time 87
PEN.UP 88
Uber 88
Web and Data 89
Wi-Fi 89
Turn Wi-Fi On or Off 89
Turn Wi-Fi On and Connect to a Wireless Network 89
Internet 91
Chrome 91
Data Services General Information (4G LTE and 3G Networks) 91
4G LTE 91
Your User Name 92
Data Connection Status and Indicators 92
Hotspot 93
Tethering 94
Virtual Private Networks (VPN) 94
Prepare Your Phone for VPN Connection 94
Add a VPN 95
Connect to a VPN 95
Disconnect from a VPN 96
Pictures and Video 97
Camera 97
TOC v

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Open the Camera 97
Take a Picture 98
Record Videos 98
Review Pictures and Videos from the Camera 99
Configure the Camera 100
Gallery 103
View Photos and Videos 104
Work with Photos 106
Share Photos and Videos 106
Video 108
Tools and Calendar 109
Bluetooth 109
Turn Bluetooth On or Off.. 109
Connect a Bluetooth Headset or Car Kit 109
Reconnect a Headset or Car Kit 110
Disconnect or Unpair from a Bluetooth Device 110
Send Information Using Bluetooth 111
Receive Information Using Bluetooth 112
Calculator 112
Calendar 113
Add an Event to the Calendar 113
Event Alerts 114
View Events 115
Delete Events 116
Clock 117
Dropbox 118
Drive 118
Evernote 118
Flipboard Briefing 119
Galaxy Apps 120
Google Now 120
Google Search 120
Google Settings 120
Hancom Office 2014 120
Lookout Security 120
TOC vi

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My Files 121
Navigation122
Google Maps 122
Scout 122
Peel Smart Remote 122
S Health 123
S Note 125
S Voice 127
Scrapbook 128
Using the Smart Select and Image Clip Tools 128
Sprint ID 129
Voice Recorder 129
Voice Search 131
microSD Card 132
Install a microSD Card 132
Remove a microSD Card 133
View microSD Card Memory 133
Format a microSD Card 133
Unmount a microSD Card 133
Transfer Files Between Your Phone and a Computer 134
Update Your Phone 134
Before Updating Your Firmware 134
Update Your Phone 135
Sprint Worldwide Wireless Service 136
Activate Sprint Worldwide Service on Your Account 136
Your Phone’s SIM Card for International Roaming 136
Set Network Mode Options 137
Make and Receive Worldwide Calls 137
Sprint International Voicemail Service 138
Set Up Your Voicemail Access Number for International Use 138
Access Your Voicemail Internationally
.139
International Data Roaming 139
Get Started With Sprint Worldwide Data Services.139
Access Email and Data Services Internationally on GSM/UMTS Networks 140
Access Email and Data Services on Internationally on CDMA Networks 140
TOC vii

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International Roaming Status Messages 140
Contact Sprint for Assistance with International Service 142
Settings 144
Using Settings 144
Access Settings 144
Search Settings 144
Settings Options 144
Wi-Fi Calling Settings 145
Wi-Fi Settings 145
Configure Wi-Fi Settings 145
Advanced Wi-Fi Settings 146
Wi-Fi Direct Settings 147
Bluetooth Settings 147
Hotspot and Tethering Settings 148
Hotspot Settings 148
Tethering Settings 150
Airplane Mode 150
Data Usage Settings 151
Location Settings 152
NFC and Sharing Settings 153
Turn NFC On or Off 153
Android Beam Settings 153
S Beam Settings 153
Tap and Pay 154
Nearby Devices Settings 154
Printing Settings 155
Screen Mirroring Settings 156
MirrorLink Settings 156
More Networks Settings 156
Default Messaging App Settings 156
Mobile Networks Settings 157
VPN Settings 157
Roaming Settings 158
Sounds and Notifications Settings 158
Volume Settings 158
TOC
viii

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Sound Mode 159
Vibration Intensity 159
Vibrate When Ringing 159
Ringtones 160
Vibrations 160
Notification Ringtone 160
Other Sounds 160
Do Not Disturb 161
Notifications on Locked Screen 161
Application Notifications 161
Notification Access 162
Display and Wallpaper Settings 162
Brightness 162
Wallpaper Settings 162
Font 163
One-Handed Operation Settings 163
Screen Rotation 163
Smart Stay 163
Screen Timeout 164
Screen Mode 164
Auto Adjust Screen Tone 164
Daydream 164
LED Indicator Settings 165
Touch Key Light Duration 165
Increase Touch Sensitivity 165
Lock Screen Settings 166
Screen Lock 166
Set a Swipe Screen Lock 166
Set a Pattern Screen Lock 167
Set a PIN Screen Lock 168
Set a Password Screen Lock 169
Set a Fingerprint Screen Lock 170
Multi Window Settings 171
Notification Panel Settings 171
S Pen Settings 172
TOC ix

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Motions and Gestures Settings 173
Edge Screen Settings 173
Accounts Settings 176
Cloud Settings 176
Backup and Reset Settings 177
Easy Mode Settings 178
Accessibility Settings 178
Vision Accessibility Settings 178
Hearing Accessibility Settings 179
Dexterity and Interaction Settings 180
Configure Other Accessibility Settings 181
Configure Accessibility Services 181
Private Mode Settings 182
Finger Scanner 182
Language and Input Settings 183
Choose a Default Language 183
Set a Default Input Method 183
Samsung Keyboard Settings 183
Swype Settings 185
Google Voice Typing Settings 186
Handwriting Recognition 187
Speech Settings 187
Mouse/Trackpad Settings 188
Date and Time Settings 189
Safety Assistance 189
Accessories Settings 190
Power Saving Settings 190
Storage Settings 191
Security Settings 192
Device Administration 192
Encryption 192
Reactivation Lock 193
Passwords 193
Security Update Service 193
Credential Storage 194
TOC x

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KNOX Security 194
Advanced Settings 194
Help 195
Activate This Device 195
System Update Settings 195
About Device Settings 195
Application Manager Settings 196
Default Applications Settings 197
Calendar Settings 197
Call Settings 198
Call Rejection 198
Answering and Ending Calls 199
Call-Related Status Pop-Ups 199
Show Caller Information 199
Call Alerts 200
Call Accessories 200
More Settings 201
Ringtones and Keypad Tones 201
Personalize Call Sound 202
Noise Reduction 202
US Dialing 202
International Dialing 202
DTMF Tones 203
Voicemail Settings 203
Contacts Settings 203
Email Settings 204
Gallery Settings 208
Internet Settings 208
Messages Settings 209
S Voice Settings 211
Copyright Information 212
Intellectual Property 212
Open Source Software 212
Disclaimer of Warranties; Exclusion of Liability 212
Modification of Software 213
TOC xi

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Samsung KNOX 213
Samsung Electronics America (SEA), Inc. 213
Do you have questions about your Samsung Mobile Device?.213
Legal Information 214
Index 215
TOC xii

Get Started
Get Started
The following topics give you all the information you need to set up your phone and Sprint service the first
time.
Your Phone at a Glance
The following illustration outlines your phone’s primary features.
Set Up Your Phone
Before using your new phone, you must install and charge the battery, as well as installing an optional
memory card (not included).
Note:Your phone’s battery should have enough charge to turn the phone on and find a signal, complete
the setup wizard, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
1

Get Started
Remove the Back Cover
Remove the cover for access to the SIM card, optional memory card (not included), and the battery.
1. Remove the back cover using the slot on the top of your phone.
2. Carefully lift the cover.
Warning:Do not bend or twist the back cover excessively. Doing so may damage the cover.
Install a Memory Card (Optional)
You can use an optional microSD or microSDHC memory card (not included) to expand available memory
space.
■ Carefully slide the memory card into the memory card socket (as shown) until the card locks into
place. Make sure that the card’s gold contacts face into the phone and that the card is positioned
as shown.
2

Get Started
Install the Battery
■ Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone,
and gently press the battery into place.
Replace the Back Cover
■ Replace the battery compartment cover, making sure all the tabs are secure and there are no
gaps around the cover.
3

Get Started
Charge the Battery
For fastest charging times, use the Adaptive Fast Charging charger that came with your phone. This
charger provides faster charging only when connected to devices that have Adaptive Fast Charging.
1. Plug the USB cable into the USB Charger/Accessory Port on the bottom of the phone.
2. Plug the other end of the USB cable into the Adaptive Fast Charging charger, and then plug the
Charging Head into an electrical outlet to charge your battery.
Caution: Use only Samsung-approved charging devices. Samsung accessories are designed to
maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
●
If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
●
If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the instructions to continue.
●
If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you are swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
•
Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
•
Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
4

Get Started
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power/Lock keywhile the phone is being activated. Pressing the Power/Lock key
cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup
After you turn on your phone and activate it, your phone displays a Welcome screen. From the Welcome
screen follow the prompts to set up features and preferences on your phone.
Note:In some cases, you may be able to complete the setup process before your phone has been
activated on your Sprint account.
1. At the Welcome screen,select a language and tap Start.
2. Follow the instructions to configure your phone’s basic options, such Wi-Fi connections, EULA &
Diagnostic Data, Tap & Go options, location settings, etc.
Google Account: Many of your phone’s applications, such as Gmail, Hangouts, and the
Google Play store, require a Google Account. To use these applications, you must set up
your Google Account on your phone. Complete the steps to sign in to your current Google
Account, or sign up for a new Google Account.
Samsung Account: Your Samsung Account is used for access to Samsung apps and
services, such as Samsung Hub, Samsung Apps, Samsung Link, and much more. Complete
the steps to sign in to your current Samsung Account, or sign up for a new Samsung
Account.
Reactivation Lock:Protect your device in case it is lost or stolen by stopping other people
from reactivating your device after it has been reset. You need a Samsung account to use
this service.
3. Tap Finish to complete setup.
You may see a series of informational or update screens. Follow the prompts to continue.
Note:During or after setup, you may see a Connections Optimizer notice. Read the notice and then tap
I agree to allow your phone to connect automatically to the best available data network, including Wi-Fi.
To turn Connections Optimizer off at any time, from home, tap Apps > Settings >More
networks > Mobile networks > Connections optimizer and uncheck the box next to Connections
Optimizer. See Mobile Networks Settings for details.
5

Set Up Voicemail
Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access.
Note:Voicemail Password –Sprint strongly recommends that you create a password when setting up
your voicemail to protect against unauthorized access. Without a password, anyone who has access to
your phone is able to access your voicemail messages.
1. From home, tap Phone.
If your screen is locked, press the Power/Lock key to turn on the display and then swipe
your screen in any direction. See Turn Your Screen On and Off.
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Tip:You can also access and set up voicemail with the Visual Voicemail app. From home, tap Apps
> Voicemail, and then tap Personalize now.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your voicemail
account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your
information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to
sprint.com/mysprint. (Click Sign in/Register and then click Sign up now! to get started.) If you are not
the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account
password at sprint.com/mysprint.
Get Started 6

for more
information on your voicemail password.
Voicemail Password
You will create your voicemail password when you set up your voicemail. See Set Up Voicemail
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and
authorize purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online:sprint.com/mysprint
●Access your account information.
●Check your minutes used (depending on your Sprint service plan).
●View and pay your bill.
●Enroll in Sprint online billing and automatic payment.
●Purchase accessories.
●Shop for the latest Sprint phones.
●View available Sprint service plans and options.
●Learn more about data services a19
●nd other products like games, ringtones, screen savers, and more.
From Your Sprint Phone
1. From home, tap Phone > Keypad tab.
2. Do any of the following:
to access a summary of your Sprint service plan or get answers to
other questions.
to access the “Pay My Bill” section of Sprint Zone to make a
payment.
to check minute usage and account balance.
Note: For additional account information, you can access Sprint Zone from your phone. From home, tap
Apps > Sprint Zone.
Tap
Tap
Tap
Get Started 7