Samsung GALAXY S5 Operating manual

Important Information
for the Samsung Galaxy S® 5
Important Health, Safety, and Warranty Information – page 2
General Terms and Conditions of Service – page 20
Important Message from Sprint – page 55

2 Important Health, Safety and Warranty Information
Important Health,
Safety and Warranty
Information
Important information about your device
can be accessed in writing on the mobile
device, or at www.samsung.com.
Read this information before using your
mobile device.
Warranty Information
Samsung Limited Warranty - This product
is covered under the applicable Samsung
Limited Warranty. Full written terms and
detailed information about the warranty
and obtaining service are available:
• On the device, tap Settings > About
device > Legal information > Samsung
legal > Warranty
• Online at:
English: www.samsung.com/us/Legal/
Phone_HSGuide
Spanish: www.samsung.com/us/Legal/
Phone_HSGuide_SP

2 Important Health, Safety and Warranty Information Important Health, Safety and Warranty Information 3
End User License Agreement
for Software
The End User License Agreement (EULA) for
this device is available:
• On the device, tap Settings > About
device > Legal information > Samsung
legal > End User License Agreement
• Online at www.samsung.com/us/Legal/
SamsungLegal-EULA2
Health and Safety Information
The complete Health and Safety document
is available:
• On the device, tap Settings > About
device > Legal information > Samsung
legal > Health and Safety
• Online at:
English: www.samsung.com/us/Legal/
Phone_HSGuide
Spanish: www.samsung.com/us/Legal/
Phone_HSGuide_SP

4 Important Health, Safety and Warranty Information
Warning! This product contains
chemicals known to the State
of California to cause cancer
and reproductive toxicity. For
more information, please call
1-800-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as deined below,
owned by or which is otherwise the
property of Samsung or its respective
suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories,
parts, or software relating there to (the
“Phone System”), is proprietary to Samsung
and protected under federal laws, state
laws, and international treaty provisions.
Intellectual Property includes, but is
not limited to, inventions (patentable or
unpatentable), patents, trade secrets,
copyrights, software, computer programs,
and related documentation and other
works of authorship. You may not infringe
or otherwise violate the rights secured by
the Intellectual Property. Moreover, you
agree that you will not (and will not attempt
to) modify, prepare derivative works of,
reverse engineer, decompile, disassemble,
or otherwise attempt to create source code
from the software. No title to or ownership
in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual
Property shall remain with SAMSUNG and
its suppliers.
Open Source Software
Some software components of this product
incorporate source code covered under
GNU General Public License (GPL), GNU
Lesser General Public License (LGPL),
OpenSSL License, BSD License and other
open source licenses. To obtain the source

4 Important Health, Safety and Warranty Information Important Health, Safety and Warranty Information 5
code covered under the open source
licenses, please visit:
http://opensource.samsung.com.
Disclaimer of Warranties; Exclusion of
Liability
EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE
WARRANTY PAGE ENCLOSED WITH THE
PRODUCT, THE PURCHASER TAKES THE
PRODUCT "AS IS", AND SAMSUNG MAKES
NO EXPRESS OR IMPLIED WARRANTY OF
ANY KIND WHATSOEVER WITH RESPECT
TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO THE MERCHANTABILITY OF
THE PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE; THE
DESIGN, CONDITION OR QUALITY OF
THE PRODUCT; THE PERFORMANCE OF
THE PRODUCT; THE WORKMANSHIP OF
THE PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR COMPLIANCE OF
THE PRODUCT WITH THE REQUIREMENTS
OF ANY LAW, RULE, SPECIFICATION
OR CONTRACT PERTAINING THERETO.
NOTHING CONTAINED IN THE INSTRUCTION
MANUAL SHALL BE CONSTRUED TO CREATE
AN EXPRESS OR IMPLIED WARRANTY OF
ANY KIND WHATSOEVER WITH RESPECT
TO THE PRODUCT. IN ADDITION, SAMSUNG
SHALL NOT BE LIABLE FOR ANY DAMAGES
OF ANY KIND RESULTING FROM THE
PURCHASE OR USE OF THE PRODUCT
OR ARISING FROM THE BREACH OF
THE EXPRESS WARRANTY, INCLUDING
INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, OR LOSS OF ANTICIPATED
PROFITS OR BENEFITS.

6 Important Health, Safety and Warranty Information
Modiication of Software
SAMSUNG IS NOT LIABLE FOR
PERFORMANCE ISSUES OR
INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR YOUR
MODIFICATION OF OPERATING SYSTEM
SOFTWARE.
USING CUSTOM OPERATING SYSTEM
SOFTWARE MAY CAUSE YOUR DEVICE AND
APPLICATIONS TO WORK IMPROPERLY.
YOUR CARRIER MAY NOT PERMIT USERS TO
DOWNLOAD CERTAIN SOFTWARE, SUCH AS
CUSTOM OS.
SSAFE™ (Samsung For Enterprise)
SAFE™: “SAFE™” (Samsung For Enterprise)
is a mark for a Samsung device which
has been tested against Samsung’s
own internal criteria for interoperability
with certain third party security-related
solutions for MDM and VPN. The testing
includes ield testing with local network
connection and menu tree testing which
tests functionality of the solutions in
conjunction with the Samsung device.
During the testing, the device is tested with
the security solutions to see if the solutions
work with the device as described by the
third party security solution providers. The
testing, for example, includes ield testing
with local network connection and menu
tree testing which tests functionality of the
solutions in conjunction with the Samsung
device. For more information about
Samsung’s SAFE™ program, please refer to
www.samsung.com/us/safe.
Disclaimer of Warranties: EXCEPT AS
OTHERWISE PROVIDED IN THEIR STANDARD
END USER LICENSE AND WARRANTY, TO
THE FULL EXTENT PERMITTED BY LAW
SAMSUNG ELECTRONICS CO., LTD.,
SAMSUNG ELECTRONICS AMERICA, INC.,

6 Important Health, Safety and Warranty Information Important Health, Safety and Warranty Information 7
AND THEIR AFFILIATES (COLLECTIVELY
REFERRED TO HEREIN AS THE “SAMSUNG
ENTITIES”) EXPRESSLY DISCLAIM ANY
AND ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTY
OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, INTEROPERABILITY
OR NON-INFRINGEMENT, WITH RESPECT
TO INFORMATION TECHNOLOGY
SECURITY PROTECTION, SAFE™ DEVICES
AND APPLICATIONS TESTED WITH SAFE™
DEVICES. IN NO EVENT SHALL THE
SAMSUNG ENTITIES BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, PUNITIVE,
OR CONSEQUENTIAL DAMAGES OF ANY
KIND WHATSOEVER WITH RESPECT TO
INFORMATION TECHNOLOGY SECURITY
PROTECTION, SAFE™ DEVICES OR
APPLICATIONS TESTED WITH SAFE™
DEVICES. In addition, information
technology security protection will be
affected by features or functionality
associated with, among other things the
e-mail platform, master data management,
and virtual private network solutions
selected by the software provider, solution
provider or user. Choice of an e-mail,
master data management, and virtual
private network solution is at the sole
discretion of the software provider, solution
provider or user and any associated
effect on information technology security
protection is solely the responsibility of
the software provider, solution provider
or user. For complete statement of limited
warranty, please refer to www.samsung.
com/us/safe, available on the web and
where Samsung smartphones and mobile
devices are sold. [010115]

8 Important Health, Safety and Warranty Information
Samsung Electronics America (SEA), Inc
Address:
85 Challenger Road
Ridgeield Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Internet Address:
www.samsung.com
©2015 Samsung Electronics America,
Inc. Samsung is a registered trademark of
Samsung Electronics Co., Ltd.
Do you have questions about your
Samsung Mobile Device?
For 24 hour information and assistance, we
offer a new FAQ/ARS System (Automated
Response System) at:
www.samsung.com/us/support
This section outlines the safety precautions
associated with using your phone. The
terms “mobile device” or “cell phone” are
used in this section to refer to your phone.
Read this information before using your
mobile device.
This device is capable of operating in Wi-Fi™
mode in the 2.4 and 5 GHz bands. The FCC
requires that devices operating within 5.15-
5.25 GHz may only be used indoors, not
outside, in order to avoid interference with
Mobile Satellite Services (MSS). Therefore,
this device is restricted from being used
outdoors when operating in frequencies
between 5.15-5.25 GHz.

8 Important Health, Safety and Warranty Information Important Health, Safety and Warranty Information 9
Speciic Absorption Rate (SAR)
Certiication Information
Your wireless device is a radio transmitter
and receiver. It is designed and
manufactured not to exceed the exposure
limits for Radio Frequency (RF) energy
set by the Federal Communications
Commission (FCC) of the U.S. Government.
These FCC RF exposure limits are derived
from the recommendations of two expert
organizations: the National Council on
Radiation Protection and Measurement
(NCRP) and the Institute of Electrical and
Electronics Engineers (IEEE). In both cases,
the recommendations were developed by
scientiic and engineering experts drawn
from industry, government, and academia
after extensive reviews of the scientiic
literature related to the biological effects of
RF energy.
The RF exposure limit set by the FCC for
wireless mobile phones employs a unit
of measurement known as the Speciic
Absorption Rate (SAR). The SAR is a
measure of the rate of absorption of RF
energy by the human body expressed in
units of watts per kilogram (W/kg). The FCC
requires wireless phones to comply
with a safety limit of 1.6 watts per
kilogram (1.6 W/kg).
The FCC SAR limit incorporates a
substantial margin of safety to give
additional protection to the public
and to account for any variations in
measurements.
SAR tests are conducted using standard
operating positions accepted by the FCC
with the phone transmitting at its highest
certiied power level in all tested frequency
bands. Although the SAR is determined at
the highest certiied power level, the actual

10 Important Health, Safety and Warranty Information
SAR level of the phone while operating can
be well below the maximum reported value.
This is because the phone is designed to
operate at multiple power levels so as to
use only the power required to reach the
network. In general, the closer you are to a
wireless base station antenna, the lower the
power output of the device.
Before a new model device is available for
sale to the public, it must be tested and
certiied to the FCC that it does not exceed
the SAR limit established by the FCC. Tests
for each model phone are performed in
positions and locations (e.g. at the ear and
worn on the body) as required by the FCC.
For body-worn operation, this device has
been tested and meets FCC RF exposure
guidelines when used with an accessory
that contains no metal and that positions
the mobile device a minimum of 1.5 cm
from the body. Use of other accessories
may not ensure compliance with FCC RF
exposure guidelines. The FCC has granted
an Equipment Authorization for this
mobile device with all reported SAR levels
evaluated as in compliance with the FCC RF
exposure guidelines.
The maximum SAR values for this model
phone as reported to the FCC are:
Simultaneous Transmission Head:
1.20 W/Kg
Simultaneous Transmission Body-worn:
1.37 W/Kg
The SAR information for this device can also
be found on Samsung’s website:
www.samsung.com/sar.
SAR information on this and other mobile
devices can be accessed online on the
FCC’s website through http://transition.
fcc.gov/oet/rfsafety/sar.html. To ind
information that pertains to a particular