Samsung GALAXY S8 ACTIVE Guide

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registered trademarks of Deutsche Telekom AG. The Visual Voicemail and Name ID icons are
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be trademarks of their respective owners. Device and screen images simulated. Appearance
of device may vary.
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Table of Contents
2....... My Carrier
3....... Service
4....... Samsung Care
5....... Know Your Device
7....... Device Setup
11 ....... Home Screen
12....... Customize Home Screen
14....... Always On
15....... Apps
17....... Hello Bixby Activity Zone
18. . . . . . . Calls
21....... Voicemail
23. . . . . . . Contacts
24. . . . . . . Messages
26. . . . . . . Camera
27....... Internet
28. . . . . . . Connections
32. . . . . . . Security
33. . . . . . . Legal

2
My Carrier
This guide provides you with the information you
need to get started. For more information and
additional support, please visit t-mobile.com/
support where you can:
• Register at my.t-mobile.com to check your
minutes, pay your bill, upgrade your phone, and
change your rate plan.
• Review your device’s User Manual and
troubleshooting FAQs.
• View the latest troubleshooting solutions in the
Support Forums or ask a question of your own.
Access account information:
1. From the Home screen, swipe up for Apps and
then tap T-Mobile folder gT-Mobile.
2. Choose from an available category.

3
Service
If you are a new T-Mobile®customer and your
service is not yet activated, call Customer Care
at 1.800.937.8997 and a T-Mobile Activations
representative will assist you.
You will need the following information when
activating service:
• Your Service Agreement and the agent code on
your Agreement
• Your name, home address, home phone number,
and billing address
Note: For business and government accounts, please
provide the name of the organization, the address,
and the tax ID.
• Your Social Security number, current driver’s
license number, and date of birth for credit check
purposes
• Your choice of T-Mobile rate plan and services
(see t-mobile.com for the latest plan information)
• SIM serial number and IMEI number (located on
the box barcode label)
Note: Service or use is your agreement to T-Mobile’s
Terms and Conditions. T-Mobile requires Arbitration
of Disputes unless, for new customers, you opt-out
within 30-days, or for existing customers, you
previously opted-out. Failure to activate service
within 30-days from purchase will also be considered
acceptance. For details, see T-Mobile’s Terms and
Conditions at T-Mobile.com/terms-conditions.

4
Samsung Care
How can we help you?
Get to know your product
• To access user manuals, tips and
more visit samsung.com/us/support.
Ask the community
• To ask questions and get solutions
from other Samsung customers
visit us.community.samsung.com.
Contact us for support
• For hardware or software support call
us at 1.800.SAMSUNG or visit
samsung.com/us/support/contact.
• To find a service location near you visit
support-us.samsung.com/cyber/locator/
asc_locator.jsp.

5
Know Your Device
Front View
Volume Key
+
-
SIM/microSD
Card Tray
Front
Camera
Iris Scanner
Bixby Key
USB/Charging Port
Power/
Lock Key
Devices and software are constantly evolving—the screen images
and icons you see are for reference only.

6
Back View
Rear Camera
Fingerprint
Scanner
Flash

7
Device Setup
Install the SIM and Memory Card
Ifyou need to replace your SIM card, follow these
steps.
1. Hold the device securely.
2. Use the SIM removal tool that came with your
device to open the SIM card tray.
3. Turn the tray over and place the SIM card in the
bottom of the tray.
Make sure that the card’s gold contacts face
upward and that the card is positioned as shown.
Fingerprint
Scanner

8
4. Turn the tray over and place the memory card on
the top of the tray with the gold contacts facing
down.
5. Slide the SIM card/Memory card tray back into
the slot.
Memory card sold separately.

9
Charge the Device
Before turning on your phone, charge it fully.
Your device comes with an Adaptive Fast Charging
charger and a USB cable. Plug the smaller end of
the cable into the USB/charger port on your device
and the larger end into the charger. Then plug the
charger into an electrical outlet to charge the device.
Note: Use only charging devices that are approved
by Samsung. Samsung accessories are designed
for your device to maximize battery life. Using other
accessories may invalidate your warranty and may
cause damage.

10
Turn the Device On and Off
• To turn On, press and hold the Power/Lock key.
• To turn Off, press and hold the Power/Lock key
and follow the prompts.
Lock and Unlock the Screen
Use your device’s screen lock features to secure
your device.
• To Lock, press the Power/Lock key.
• To Unlock, press the Power/Lock key, and then
swipe your finger across the screen.
Configure Your Device
When you first turn on your device, you need to set
up a few things.
1. Select a language and tap START or tap
ACCESSIBILITY.
2. Follow the prompts to complete the setup
process.

11
Home Screen
The Home screen is the starting point for using your
device.
• Swipe up to open the Apps panel.
• Swipe right or left to access additional screens.
Widgets
Notifications
Recent Apps Back
Home

12
Customize Home Screen
Wallpaper and Widgets
◆Touch and hold a blank space on a home
screen to access options.
• Wallpapers and themes: Change the look of
the Home and Lock screens with a variety of
wallpapers, icons, and themes. You can also
customize the Always on Display screen.
• Widgets: Drag a widget to an empty space on the
Home screen for quick access to applications.
• Home screen settings: Customize the look of the
Home screen.

13
Volume and Ringtones
◆From the Home screen, swipe up for Apps,
and then tap Settings gSounds and
vibration.
• Tap Volume to increase or decrease device
volume settings.
• Tap Ringtone to select a ringtone.

14
Always On
With Always On, the time, date, and notifications are
always displayed in standby mode, without unlocking
your device.
Enable Always On
◆From the Home screen, swipe up for Apps, and
then tap Settings gLock screen and
security gAlways On Display.

15
Apps
Find new apps to download and install on your
device.
Play Store: Download new apps from the
Google Play™store.
Visit play.google.com/store/apps to learn
more.
Galaxy Apps: view and download Samsung
apps that are optimized for use with Galaxy
devices.
Visit samsung.com/global/galaxy/apps/
galaxy-apps.

16
Samsung Smart Switch
Easily transfer your photos, videos, music, apps and
more with Samsung Smart Switch™.
Use the USB connector (that came with your new
device) to transfer content.
Select Smart Switch during setup, or open it later
from the Home screen by swiping up for Apps and
tapping Settings gCloud and accounts g
Smart Switch.
Old Device GS8 Active
USB connector
USB cable
(old device)
For more information and a list of compatible
devices visit samsung.com/smartswitch.

17
Hello Bixby Activity Zone
Bixby Assistant responds to your voice commands
and can help you understand your settings and set
up your Samsung device. Just one swipe to the right
on your Samsung Galaxy S8 Active and you can
quickly access your compass, flashlight, stopwatch,
and more, all on the Activity Zone screen.
To launch Hello Bixby Activity Zone, press the
Bixby key or swipe right from a home screen.

18
Calls
Make a Call
◆From the Home screen, tap Phone.
Answer or Reject a Call
◆To answer an incoming call, touch and slide
Answer in any direction. Or touch and slide
Reject in any direction to route the call to
your voicemail system.
End a Call
◆From the call screen, tap End call.
Options
Hide keypad V oicemail
Phone and Video calling

19
Wi-Fi Calling
Wi-Fi® Calling improves your coverage and allows
you to make phone calls and send messages over a
Wi-Fi network (when a Wi-Fi network is available).
Important: You must have a 911 emergency address
registered with your account. Log into your account at
t-mobile.com. Go to your profile and follow the menu
options to register your address. Corporate accounts
may require administrator assistance for 911 address
registration.
Enable Wi-Fi Calling
1. From the Home screen, swipe up for Apps, and
then tap Settings gConnections g
Moreconnection settings gWi-Fi Calling.
2. Tap Enable/Disable to turn off the feature. Tap it
again to activate and register your device with the
network. When connected, is displayed in the
status bar.