Samsung GALAXY S8 ACTIVE Guide

©2017 Samsung Electronics America, Inc. Samsung and Galaxy S are both trademarks of
Samsung Electronics Co., Ltd. Google Play, Gmail, Chrome, YouTube and Google are
trademarks of Google, Inc. LTE is a trademark of ETSI. T-Mobile and the magenta color are
registered trademarks of Deutsche Telekom AG. The Visual Voicemail and Name ID icons are
trademarks of T-Mobile USA, Inc. Other company and product names mentioned herein may
be trademarks of their respective owners. Device and screen images simulated. Appearance
of device may vary.
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Table of Contents
2....... My Carrier
3....... Service
4....... Samsung Care
5....... Know Your Device
7....... Device Setup
11 ....... Home Screen
12....... Customize Home Screen
14....... Always On
15....... Apps
17....... Hello Bixby Activity Zone
18. . . . . . . Calls
21....... Voicemail
23. . . . . . . Contacts
24. . . . . . . Messages
26. . . . . . . Camera
27....... Internet
28. . . . . . . Connections
32. . . . . . . Security
33. . . . . . . Legal

2
My Carrier
This guide provides you with the information you
need to get started. For more information and
additional support, please visit t-mobile.com/
support where you can:
• Register at my.t-mobile.com to check your
minutes, pay your bill, upgrade your phone, and
change your rate plan.
• Review your device’s User Manual and
troubleshooting FAQs.
• View the latest troubleshooting solutions in the
Support Forums or ask a question of your own.
Access account information:
1. From the Home screen, swipe up for Apps and
then tap T-Mobile folder gT-Mobile.
2. Choose from an available category.

3
Service
If you are a new T-Mobile®customer and your
service is not yet activated, call Customer Care
at 1.800.937.8997 and a T-Mobile Activations
representative will assist you.
You will need the following information when
activating service:
• Your Service Agreement and the agent code on
your Agreement
• Your name, home address, home phone number,
and billing address
Note: For business and government accounts, please
provide the name of the organization, the address,
and the tax ID.
• Your Social Security number, current driver’s
license number, and date of birth for credit check
purposes
• Your choice of T-Mobile rate plan and services
(see t-mobile.com for the latest plan information)
• SIM serial number and IMEI number (located on
the box barcode label)
Note: Service or use is your agreement to T-Mobile’s
Terms and Conditions. T-Mobile requires Arbitration
of Disputes unless, for new customers, you opt-out
within 30-days, or for existing customers, you
previously opted-out. Failure to activate service
within 30-days from purchase will also be considered
acceptance. For details, see T-Mobile’s Terms and
Conditions at T-Mobile.com/terms-conditions.

4
Samsung Care
How can we help you?
Get to know your product
• To access user manuals, tips and
more visit samsung.com/us/support.
Ask the community
• To ask questions and get solutions
from other Samsung customers
visit us.community.samsung.com.
Contact us for support
• For hardware or software support call
us at 1.800.SAMSUNG or visit
samsung.com/us/support/contact.
• To find a service location near you visit
support-us.samsung.com/cyber/locator/
asc_locator.jsp.

5
Know Your Device
Front View
Volume Key
+
-
SIM/microSD
Card Tray
Front
Camera
Iris Scanner
Bixby Key
USB/Charging Port
Power/
Lock Key
Devices and software are constantly evolving—the screen images
and icons you see are for reference only.

6
Back View
Rear Camera
Fingerprint
Scanner
Flash

7
Device Setup
Install the SIM and Memory Card
Ifyou need to replace your SIM card, follow these
steps.
1. Hold the device securely.
2. Use the SIM removal tool that came with your
device to open the SIM card tray.
3. Turn the tray over and place the SIM card in the
bottom of the tray.
Make sure that the card’s gold contacts face
upward and that the card is positioned as shown.
Fingerprint
Scanner

8
4. Turn the tray over and place the memory card on
the top of the tray with the gold contacts facing
down.
5. Slide the SIM card/Memory card tray back into
the slot.
Memory card sold separately.

9
Charge the Device
Before turning on your phone, charge it fully.
Your device comes with an Adaptive Fast Charging
charger and a USB cable. Plug the smaller end of
the cable into the USB/charger port on your device
and the larger end into the charger. Then plug the
charger into an electrical outlet to charge the device.
Note: Use only charging devices that are approved
by Samsung. Samsung accessories are designed
for your device to maximize battery life. Using other
accessories may invalidate your warranty and may
cause damage.