Samsung Jitterbug Touch3 User manual

User Guide
C12 M100 Y 36 K0

Welcome to GreatCall!
Thank you for choosing the Jitterbug Touch3. We’ve made it easy for you to stay
connected to friends and family with the simplicity of GreatCall. Additionally,
our service professionals and health and safety services are designed to keep
you protected, connected and in control of your life. This helpful guide contains
information you need to start using your new smartphone. And if you have any
questions or need assistance, you can count on us to be here day and night.
Best Regards,
Your friends at GreatCall
For additional information about GreatCall or your new Touch3, visit greatcall.com.

Table of Contents

Table of Contents I
Table of Contents
Contents
Section 1: Getting Started..................................................................1
Key Items in the Box................................................................................................2
The Front of your Touch3 .........................................................................................4
The Back of your Touch3..........................................................................................6
Understanding Touch Gestures ...............................................................................8
Turning your Phone On and Off................................................................................9
Turning On your Phone...................................................................................... 9
Turning Off your Phone ................................................................................... 10
Activating your Touch3..........................................................................................11
Sign into GreatCall................................................................................................14
Charging the Battery .............................................................................................16
Battery Level Indicator ..........................................................................................17
Getting More Information......................................................................................18
GreatCall Customer Service ...................................................................................19

II Table of Contents
Table of Contents
Section 2: Understanding the Basics.................................................21
Navigation Buttons ...............................................................................................22
Using the Lock Screen...........................................................................................24
Lock Screen Features ...................................................................................... 24
Unlocking your Phone ..................................................................................... 26
Locking your Phone......................................................................................... 27
Shake for Help......................................................................................................28
GreatCall Home Screen ........................................................................................29
Home Tab ....................................................................................................... 30
Organizing your Home Tab .............................................................................. 31
People Tab...................................................................................................... 31
All Apps Button............................................................................................... 32
GreatCall Button ............................................................................................. 32
5Star Button ................................................................................................... 33
Status Bar....................................................................................................... 34
Notication Area............................................................................................35
Status Area....................................................................................................36

Table of Contents III
Table of Contents
Notication Panel .................................................................................................37
Expanding the Notication Panel .................................................................... 37
Clearing Notications ..................................................................................... 39
Quick Settings ................................................................................................ 40
Closing the Notication Panel ......................................................................... 41
Ringer and Notication Sounds.............................................................................42
Adjusting the Ringer Volume .................................................................................43
Adjusting the Screen Brightness ...........................................................................44
Using the On-Screen Keyboard..............................................................................45
Landscape Keyboard ...................................................................................... 47
Voice Typing ................................................................................................... 48
Predictive Text ................................................................................................ 49
Managing Your Usage ...........................................................................................50
What is Data?.................................................................................................. 51
Using Wi-Fi to Reduce Your Data Plan Usage .................................................... 52
Checking your Usage....................................................................................... 53

IV Table of Contents
Table of Contents
Section 3: Placing and Receiving Calls ..............................................57
Dialing a Number..................................................................................................58
Redialing a Number ..............................................................................................60
Answering or Ignoring a Call..................................................................................61
Answering the Call.......................................................................................... 61
Ignoring the Call ............................................................................................. 61
Speakerphone ......................................................................................................62
Adjusting the Call Volume .....................................................................................63
Accessing the Keypad during Calls ........................................................................64
Voicemail..............................................................................................................65
Setting up your Personalized Voicemail Greeting............................................. 66
Listening to your Personalized Voicemail Greeting........................................... 68
When to Check Voicemail................................................................................ 68
Listening to Voicemail Messages..................................................................... 70
Deleting Voicemail Messages.......................................................................... 70
Returning a Call .............................................................................................. 71
Checking Voicemail by Calling......................................................................... 71

Table of Contents V
Table of Contents
People Tab............................................................................................................72
Creating a People Contact ............................................................................... 73
Managing your People Contacts ...................................................................... 74
Adding Favorites............................................................................................. 75
Removing Favorites......................................................................................... 75
Sorting your Favorites ..................................................................................... 76
Editing a People Contact ................................................................................. 77
Deleting a People Contact............................................................................... 77
People History ................................................................................................ 78
Section 4: Text Messages..................................................................81
Composing and Sending Text Messages................................................................82
Reading and Replying to Text Messages ................................................................84
Sending a Photo or Video Message .......................................................................85
Section 5: Camera and Photo Album .................................................87
The Camera App ...................................................................................................88
Taking a Photo......................................................................................................90

VI Table of Contents
Table of Contents
Changing the Camera Mode..................................................................................90
Recording a Video.................................................................................................91
Viewing your Photos and Videos ...........................................................................92
Sharing your Photos and Videos............................................................................93
Section 6: Email................................................................................95
Setting up your Email Account...............................................................................96
Setting up a New Gmail Account ..................................................................... 97
Setting up an Existing Gmail Account .............................................................. 98
Setting up an Existing Standard Email Account................................................ 98
Composing and Sending Email..............................................................................99
Composing and Sending Email using the Gmail App........................................ 99
Composing and Sending Email using the Email App ........................................ 99
Reading and Replying to an Email .......................................................................100
Sending an Email with a Photo or Video Attachment............................................101
Sending an Email with a Photo or Video using the Gmail App ........................ 101
Sending an Email with a Photo or Video using the Email App......................... 101

Table of Contents VII
Table of Contents
Section 7: GreatCall Health and Safety Apps ....................................105
5Star ..................................................................................................................106
Urgent Care.........................................................................................................107
MedCoach ..........................................................................................................108
Section 8: Managing your Settings ..................................................111
Wi-Fi ...................................................................................................................112
Connecting to a Wi-Fi Network ......................................................................112
Turning Wi-Fi On and Off ............................................................................... 113
Bluetooth ...........................................................................................................114
Pairing a Bluetooth Device ............................................................................114
Turning Bluetooth On and Off........................................................................ 115
Airplane Mode ....................................................................................................116
Turning Airplane Mode On and Off ................................................................116
Section 9: Personalize Your Phone ...................................................119
Google Account...................................................................................................120
Setting up a New Google Account ................................................................. 120

VIII Table of Contents
Table of Contents
Changing your Color Theme.................................................................................121
Changing the Lock Screen Photo .........................................................................122
Adding a Lock Screen Photo..........................................................................122
Removing a Lock Screen Photo...................................................................... 122
Changing the Sounds..........................................................................................123
Replacing the Battery..........................................................................................124
Adding more Memory..........................................................................................125
Health and Safety Information .........................................................127
Customer Agreement .......................................................................175
Index ...............................................................................................187

Table of Contents IX
Table of Contents

Getting Started
X Getting Started

Getting Started 1
Getting Started
Section 1: Getting Started
This section explains how to get started using your Jitterbug Touch3 phone.
Topics
• Key Items in the Box
• The Front of your Touch3
• The Back of your Touch3
• Understanding Touch Gestures
• Turning your Phone On and Off
• Activating your Touch3
• Sign into GreatCall
• Charging the Battery
• Battery Level Indicator
• Getting More Information
• GreatCall Customer Service
For additional support, visit us online at greatcall.com/support.

Getting Started
2 Getting Started
Key Items in the Box
The Jitterbug Touch3 box you received includes everything you need to get started:
Wall Charger
USB Cable
User Guides
Jitterbug Touch3
GET
BACK
For you & a friend.
$25
With GreatCall Link,
families stayconnected,
even when they’re apart.
TM
User Guide

Getting Started 3
Getting Started
Jitterbug Touch3 – your easy-to-use smartphone with the Battery pre-installed
Wall Charger – allows you to charge your phone using any wall outlet
USB Cable – allows you to connect your phone to the Wall Charger or a computer
with a USB port
User Guides – contains important information about activating and using your
phone

Getting Started
4 Getting Started
The Front of your Touch3
Front-facing Camera Earpiece
Power/Lock Button
Back Button
Home Button
Display
Menu Button

Getting Started 5
Getting Started
Front-facing Camera – allows you to take pictures or videos
Earpiece – lets you hear the caller loud and clear
Power/Lock Button – allows you to lock and unlock your phone as well as power it
on and off
Display – shows all the information you need to operate your Touch3
Menu Button ( ) – displays additional options that may be available for the
current screen you are viewing
Back Button ( ) – takes you one step back from your last action
Home Button ( ) – takes you back to the Home Screen

Getting Started
6 Getting Started
The Back of your Touch3
Volume Button
Speaker
Battery Cover
Battery Cover Release
Microphone
Main Camera
Power Connector
Headset Jack