Samsung OfficeServ WIP-5000M User manual

1
SAFETY CONCERNS
For product safety and correct operation, the following
information must be given to the operator/user and shall
be read before the installation and operation.
Conventions
WARNING
Provides information or instructions that the reader
should follow in order to avoid personal injury or
fatality.
CAUTION
Provides information or instructions that the reader
should follow in order to avoid a service failure or
damage to the system.
NOTE
Indicates additional information as a reference.
Symbols
Indication of a general caution.
Indication for prohibiting an action for a product.
Indication for commanding a specifically required
action.

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WARNING
Do not connect conductive
objects, such as neckless or
coins, to the charging
phones of the battery
(metallic part).
The object may explode and
cause fire due to overheating.
Use only the charger
provided with the
WIP-5000M phone.
Using other chargers can
result in overheating or
explosion and may cause
malfunction.
The battery shall be used
only for the WIP-5000M
phone.
Using the battery for other
purposes may cause
malfunction, fire, or electric
shock.
Do not put instruments that
contain water such as vases,
cups, cosmetics, and
medicines, or small metals
near the phone.
Moisture in the phone can
cause a fire and electric
shocks.

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Do not place the phone in a
dusty area or in fluctuating
temperature environments.
It may cause a fire or electric
shocks.
Do not install the phone near
a heater(cigarette lighter,
heating apparatus, etc.).
It may cause a fire or electric
shocks.
Do not use inflammable
solvent or material near the
phone. Do not store them
near the phone.
It may cause a fire or electric
shocks.
If the phone makes(horrible)
noise, bad smell, or smoke,
immediately call the Service
Center.
It may cause a fire or electric
shocks.

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CAUTION
Before execute the
[MENU]▶[6.System]
▶[3.Unregistration], double
check whether this function
should be executed since all
phone information
registered to the system will
be deleted.
Use a soft dry cloth to clean
the phone. Do not use any
chemical solvents like wax,
benzene, alcohol, thinner,
mosquito spray, aerosol,
lubricant, or detergent.
The use of chemicals on the
phone may cause fading/
discoloring or damage to the
parts.
Do not install the phone on
an unstable place or near the
direct rays of sunlight.
It may cause severe damage to
the parts of the phone, and
your phone may not work
properly.
Do not separate, repair nor
remodel the phone
arbitrarily.
If a repair is needed, please
contact where the phone
was purchased or call the
Service Center.

5
TABLE OF CONTENTS
SAFETY CONCERNS 1
Conventions .......................................................... 1
Symbols ................................................................ 1
WARNING ............................................................. 2
CAUTION .............................................................. 4
PREPARATION 7
About This Guide ................................................... 7
Overview of WIP-5000M......................................... 7
Phone Layout ........................................................ 8
Unpacking............................................................11
Installing the Battery.............................................11
Installing the Battery.............................................12
Removing the Battery............................................12
Charging the Battery.............................................13
Checking the Battery Status...................................14
BASIC FEATURES 15
To Turn the Power On ...........................................15
To Turn the Power Off ...........................................21
Making a Call........................................................22
Answering a Call...................................................24
Refusing or deflecting a Call ..................................25
Volume Adjustment...............................................26
Setting the Etiquette Mode ....................................28
Setting the Automatic Key Lock..............................29
Entering Characters ..............................................30

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CONVENIENT FEATURES 34
Features on a Calling Failure.................................. 34
Features Used During a Call .................................. 35
Dialing using the Service key................................. 44
APPLICATION MENUS 47
Menu Structure .................................................... 47
Phone Book ......................................................... 55
Utilities................................................................ 65
Message .............................................................. 71
Soft Keys ............................................................. 78
Volume/Ring ........................................................ 85
Phone Settings..................................................... 88
System .............................................................. 100
TROUBLESHOOTING 103
ANNEX 106
Product Specifications......................................... 106

7
PREPARATION
About This Guide
This user guide provides instructions for the use of
Samsung’s latest WIP-5000M mobile phone. Please
take the time to study this guide to become familiar
with the operation of your WIP-5000M and the
benefits this new phone can provide. Keep this guide
handy. You may need to look up instructions for
infrequently used features.
Overview of WIP-5000M
The WIP-5000M(Wireless IP-Phone Mobile type) is the
wireless mobile phone that allows a voice
communication through IEEE 802.11b wireless LAN.
WIP-5000M supports voice communication using
IEEE802.11b WLAN. Based on IEEE802.11b standard,
VoIP voice signals received are compressed to a voice
CODEC and transferred as data packets.
Data terminals such as PDA and laptop PC that
support wireless connection can be used along with
the WIP-5000M.

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Phone Layout
The following figure shows the main elements of your
phone.
Menu Button
Send Button
Hold Button
Transfer Button
Navigation Buttons
Cancel/Mute Button
End/Power Button
Conference Button
Dial Buttons
Microphone
Speaker
LCD Screen
Headset
Connection Hole
Volume Button
Etiquette
mode Button

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Button Description
Button Description
Used when calling or receiving an
outside trunk call/when transferring a
call.
Volume Used when controlling the volume of
voice or key tone.
Used when entering the menu mode.
Used when moving the menu bar
upward.
Used when moving the menu bar
downward.
Used when moving the menu bar to the
right direction/Directory/Call on Hold.
Used when moving the menu bar to the
left direction/Message/Conference call.
Used when selecting or saving the
selected item for function settings.
Used when erasing letters or moving to
an upper menu.
Used when holding/transferring a call.
Used to switch off the microphone.
Used for specific services.
Used when applying the etiquette mode.
~ Used when dialing or entering
characters.
Used when applying the automatic key
lock.
Used when turning the power on/off,
when returning to the initial screen or
when terminating the call.

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Icon (Display) Description
Button
Names Features
This indicates the signal intensity.
: weak signal : strong signal
This turns on when the service is not
available.
Blinks when trying to make a call and
turns on when a call is connected.
The status that indicates an alarm is set.
When a message is received.
Etiquette function or vibration function is
enabled.
Indicates that the automatic key lock is
enabled.
Indicates the battery charging level.
: fully charged : sufficient
: insufficient
: needs to be charged immediately

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Unpacking
After purchasing the WIP-5000M phone, you have to
check that the following items have been packed in
the box.
WIP-5000M Battery
(1 standard type)
Charger User Guide
Hand holder Leather case
for phone
Earphone
Option

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Installing the Battery
1. Insert the projecting part at the bottom of
battery into the recess compartment area of
the back of the WIP-5000M phone.
2. Press it in the direction of the arrow until it
clicks into place.
Removing the Battery
In order to take out the battery from the WIP-5000M
phone, slide the battery cover in the direction of the
arrow while simultaneously pressing the separator
button.

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Charging the Battery
After checking each component of the phone, charge
the battery as shown in the figure below.
Charging the battery
Charging the battery with phone

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Checking the Battery Status
The battery status can be checked by looking at the
battery status icons given below that appear on the
LCD panel of the phone.
Battery charge
When using the phone for the first time after
purchase, fully charge the battery before use since
the battery may be discharged.
Low Battery Indication
When the battery energy is completely discharged,
the phone makes a warning sound and the battery
icon starts to blink. It is recommended to change to
a new battery or charge the battery immediately. If
the phone is still used after the warning sound and
blinking, the battery will be completely discharged
and the power will automatically go off.
▶▶
▶
Fully charged Partially
consumed Almost discharged Fully discharged

15
BASIC FEATURES
To Turn the Power On
Press the button for more than 2 seconds.
If the phone is not registered to the system, register
the phone according to the following procedure:
Easy Registration
1. Press and hold the button and turn on
the power of the phone.
2. Enter the SSID and press the [OK] button.
ySSID: Enter the ESSID set in the WLAN connection
device. Refer to the ‘OfficeServ SOHO User Guide’ or
consult the system administrator to verify the ESSID.
_ _ _ _ _ _ _ _ _ _
Enter SSID
and OK button

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3. Select Enable or Disable to activate or not the
WEP Security service.
4. In case a WEP key has been enabled,
select ASCII Mode or HEX Mode to enter
the WEP Key.
5. Enter the WEP key and press the [OK] button.
yWEP: Enter the WEP key into the WLAN connection
device. See the section ‘Installation of the OfficeServ
SOHO’ or refer to your system administrator to verify
the WEP key.
yIf no WEP key is present, leave it blank and press
[OK].
WEP Mode
1: ASCII Mode
2: HEX Mode
WEP Key
1: Enable
2: Disable
_ _ _ _ _ _ _ _ _ _ _
Enter WEP Key
and OK button

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6. The telephone has been successfully
registered.
Verifying SSID
- The SSID is generally used with the OfficeServ
SOHO.
- From the OfficeServ SOHO, press [MENU] ▶
[Phone Setup] ▶[4. Network Setup] ▶
[3. Wireless LAN Setup] ▶[1. SSID] to
verify the SSID.
- SSID is the name of a radio network required
for connecting the OfficeServ SOHO to a WLAN
phone or to a desktop/laptop computer
11
Tue 27 Aug 16:34

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Manual Registration
Perform manual registering in the following cases:
- Mobile phone is set to Static IP mode.
- The WEP key set in the system must be set and
registered to the mobile phone.
1. Press and hold the button and turn on
the power of the phone.
2. Press [MENU] without entering the SSID.
_ _ _ _ _ _ _ _ _ _
Enter SSID
and OK button

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3. Select [2: Manual Regs.].
4. The following screen appears:
5. Next Steps are as same as steps from 3 to 5
in Easy Installation. The screen below appears
if the registration fails. Enter the SSID again
and press the [OK] button.
Registration
1: Previous
2: Manual Regs.
3: Language
_ _ _ _ _ _ _ _ _ _
Enter SSID
and OK button
_ _ _ _ _ _ _ _ _ _
Enter SSID
and OK button