Samsung SM-A245M/N User manual

www.samsung.com
USER MANUAL
English (LTN). 03/2023. Rev.1.0
SM-A245M/N
SM-A245M/DSN

2
Table of Contents
Getting started
5 Device layout and functions
8 Charging the battery
11 Nano-SIM card
13 microSD card
15 Turning the device on and off
16 Initial setup
16 Samsung account
17 Transferring data from your previous
device (Smart Switch)
20 Understanding the screen
29 Notification panel
31 Entering text
Apps and features
34 Installing or uninstalling apps
35 Phone
38 Contacts
40 Messages
41 Camera
53 Gallery
57 AR Zone
61 Multi window (Using multiple apps
at once)
64 Samsung Internet
65 Samsung Health
66 Samsung Notes
67 Samsung Members
67 Samsung Kids
68 Samsung Global Goals
68 Galaxy Shop
68 Galaxy Wearable
69 Calendar
70 Reminder (Receiving notifications
for to-do items)
71 Radio
72 Voice Recorder
72 My Files (Checking and managing
the files)
72 Clock
73 Calculator
73 Game Launcher
74 Game Booster (Configuring your
gaming environment)
75 SmartThings
76 Sharing content
77 Music Share
79 Smart View (Mirroring on a TV
screen)
79 Google apps

Table of Contents
3
99 Security and privacy
100 Face recognition
102 Fingerprint recognition
105 Samsung Pass
107 Secure Folder
110 Location
111 Safety and emergency
111 Accounts and backup
112 Samsung Cloud
113 Google
113 Advanced features
114 Motions and gestures
115 Dual Messenger
116 Digital Wellbeing and parental
controls
116 Battery and device care
116 Optimizing your device
117 Battery
117 Storage
117 Memory
117 Device protection
118 Auto optimization
118 Software update
118 Diagnostics
118 Maintenance mode
118 Ultra data saving
119 Apps
119 General management
120 Accessibility
121 Software update
121 Remote support
122 About phone
Settings
80 Introduction
80 Samsung account
80 Connections
82 Wi-Fi
83 Bluetooth
84 NFC and contactless payments
86 Data saver
86 Mobile data only apps
87 Mobile Hotspot
87 More connection settings
89 Connected devices
90 Modes and Routines
90 Using modes
90 Using routines
91 Sounds and vibration
92 Sound quality and effects
92 Separate app sound
93 Notifications
93 Display
95 Motion smoothness
95 Changing the screen mode or
adjusting the display color
96 Wallpaper and style
96 Themes
96 Home screen
97 Lock screen
97 Smart Lock
98 Always On Display (Displaying
information when the screen is
turned off)

Table of Contents
4
Usage notices
123 Precautions for using the device
125 Notes on package contents and
accessories
126 Device overheating situations and
solutions
Appendix
130 Troubleshooting
136 About Hearing Aid Compatibility
(HAC)

5
Getting started
Device layout and functions
Speaker
Side key (Fingerprint
recognition sensor)
Volume key
Touch screen
Proximity sensor
Front camera
Multipurpose jack
(USB Type-C)
Headphone jack
SIM card / microSD
card tray
Light sensor
Rear camera
NFC antenna
Flash
Microphone
Main antenna
Speaker Microphone
GPS antenna

Getting started
6
•
When using the speakers, such as when playing media files or using
speakerphone, do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Center
or an authorized service center.
•
If dust or foreign materials enter the microphone, speaker, or receiver, or if these
parts are covered, the device’s sound may become quiet or certain features may
not work. If you attempt to remove the dust or foreign materials with a sharp
object, the device may be damaged and its appearance may be affected.
•
Connectivity problems and battery drain may occur in the following situations:
‒
If you attach metallic stickers on the antenna area of the device
‒
If you attach a device cover made with metallic material to the device
‒
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Do not cover the proximity/light sensor area with accessories, such as stickers or
a cover. Doing so may cause the sensor to malfunction.
•
The light may flicker at the top of the device during calls because of proximity
sensor operation.
•
Prevent water from coming into contact with the touch screen. The touch screen
may malfunction in humid conditions or when exposed to water.

Getting started
7
Hard keys
Key Function
Side key
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
•
Press twice to open the app or feature you set.
Side key +
Volume Down
key
•
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice.
Open
Settings , tap Advanced features
→
Side key , and then select an option you want.
Soft buttons
Back button
Home button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen.
Refer to Navigation bar (soft buttons) for more information.

Getting started
8
Charging the battery
Charge the battery before using it for the first time or when it has been unused for
extended periods.
Wired charging
Connect the USB cable to the USB power adapter and plug the cable into the device’s
multipurpose jack to charge the battery. After fully charging, disconnect the charger
from the device.
Quick charging
Use a fast charger.
You can check the connection status of the charger by opening
Settings and tapping
Battery and device care
→
Battery .
•
If fast charging does not work, open Settings , tap Battery and device care
→
Battery
→
More battery settings , and then check if the feature you want
is turned on. Also, check if the USB cable and the USB power adapter are
connected properly.
•
You can charge the battery more quickly while the device or its screen is turned
off.

Getting started
9
Charging other devices
Use the USB cable to charge another mobile device with your phone’s battery.
Connect your phone and the other device using your phone’s USB cable. A USB connector
may be needed depending on the other device.
When charging starts, the battery charging icon will appear on the other device’s screen.
The app selection pop-up window that appears on your phone is for data transfer.
Do not select an app from the pop-up window.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimize the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side key.
•
Turn on power saving mode.
•
Close unnecessary apps.
•
Turn off the Bluetooth feature when not in use.
•
Turn off auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.

Getting started
10
Battery charging tips and precautions
Use only Samsung-approved battery, charger, and cable specifically designed for
your device. Incompatible battery, charger, and cable can cause serious injuries or
damage to your device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be
damaged if you use Micro USB cable.
•
If you charge the device while the multipurpose jack is wet, the device may be
damaged. Thoroughly dry the multipurpose jack before charging the device.
•
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not
in use to avoid wasting power. The charger should remain close to the electric
socket and easily accessible while charging.
•
When using a charger, it is recommended to use an approved charger that
guarantees the charging performance.
•
If the battery is completely discharged, the device cannot be turned on
immediately when the charger is connected. Allow a depleted battery to charge
for a few minutes before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection
to another device, the battery will drain quickly. To avoid losing power during a
data transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a
slower charging speed because of a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge
the battery.
•
If the device receives an unstable power supply while charging, the touch screen
may not function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and
should not affect the device’s lifespan or performance. If the battery gets hotter
than usual, the charger may stop charging.
•
If the device is not charging properly, take the device and the charger to a
Samsung Service Center or an authorized service center.

Getting started
11
Nano-SIM card
Insert the SIM or USIM card provided by your carrier.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or carriers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.
Some services that require a network connection may not be available depending
on the carrier.
Inserting the SIM or USIM card
21 3 4
Single SIM card tray
Dual SIM card tray
1 Insert the ejection pin into the hole on the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Place the SIM or USIM card on the tray with the gold-colored contacts facing
downwards and gently press the SIM or USIM card into the tray to secure it.

Getting started
12
4 Insert the tray back into the tray slot.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device
may be damaged.
•
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of
the tray.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
SIM manager (dual SIM models)
Open Settings and tap Connections
→
SIM manager .
•
SIM cards : Activate the SIM card to use and customize the SIM card settings.
•
Preferred SIMs : Select to use specific SIM cards for some features, such as voice
calls, when two cards are activated.
•
Data switching : Set the device to use another SIM card for data services if the
preferred SIM card cannot connect to the network.
You may incur additional charges when using this feature.
•
More SIM settings : Customize the call settings.

Getting started
13
microSD card
Inserting an SD card
Your device’s SD card capacity may vary from other models and some SD cards may not
be compatible with your device depending on the SD card manufacturer and type. To
check out your device’s maximum SD card capacity, refer to the Samsung website.
2 431
1 Insert the ejection pin into the hole on the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Place an SD card on the tray with the gold-colored contacts facing downwards and
gently press the SD card into the tray to secure it.
4 Insert the tray back into the tray slot.
•
Use only a microSD card.
•
Some SD cards may not be fully compatible with the device. Using an
incompatible card may damage the device, the SD card, or the data stored in it.
•
Use caution to insert the SD card right-side up.
•
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device
may be damaged.
•
When you remove the tray from the device, the mobile data connection will be
disabled.
•
If the card is not fixed firmly into the tray, the SD card may leave or fall out of the
tray.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.

Getting started
14
•
The device supports the FAT and the exFAT file systems for SD cards. When
inserting a card formatted in a different file system, the device will ask to
reformat the card or will not recognize the card. To use the SD card, you must
format it. If your device cannot format or recognize the SD card, contact the SD
card manufacturer, a Samsung Service Center or an authorized service center.
•
Frequent writing and erasing of data shortens the lifespan of SD cards.
•
When inserting an SD card into the device, the SD card’s file directory appears in
the
My Files
→
SD card folder.
Removing the SD card
Before removing the SD card, first unmount it for safe removal.
1 Open Settings and tap Battery and device care
→
Storage .
2 Swipe to the left to access the SD card page.
3 Tap
→
Unmount .
Do not remove external storage, such as an SD card or USB storage, while the
device is transferring or accessing information, or right after transferring data.
Doing so can cause data to be damaged or lost or cause damage to the external
storage or phone. Samsung is not responsible for losses, including loss of data,
resulting from the misuse of external storage devices.
Formatting the SD card
An SD card formatted on a computer may not be compatible with the device. Format the
SD card on the device.
1 Open Settings and tap Battery and device care
→
Storage .
2 Swipe to the left to access the SD card page.
3 Tap
→
Format .
Before formatting the SD card, remember to make backup copies of all important
data stored in the SD card. The manufacturer’s warranty does not cover loss of data
resulting from user actions.

Getting started
15
Turning the device on and off
Follow all posted warnings and directions from authorized personnel in areas
where the use of wireless devices is restricted, such as airplanes and hospitals.
Side key
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
Turning the device off
1 To turn off the device, press and hold the Side key. Alternatively, open the notification
panel, swipe downwards, and then tap .
2 Tap Power off .
To restart the device, tap
Restart .
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Emergency call
You can make an emergency call or check the medical information you saved.
Press and hold the Side key, and then tap
Emergency call . Alternatively, open the
notification panel, swipe downwards, and then tap
→
Emergency call .
To manage your medical information and emergency contacts, open Settings and
tap
Safety and emergency .

Getting started
16
Initial setup
When you turn on your device for the first time or after performing a data reset, follow
the on-screen instructions to set up your device.
If you do not connect to a Wi-Fi network, you might not be able to set up some
device features during the initial setup.
Samsung account
Using the Samsung account, you can use a variety of Samsung services that are provided
through mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com.
1 Open Settings and tap Samsung account .
Alternatively, open
Settings and tap Accounts and backup
→
Manage accounts
→
Add account
→
Samsung account .
2 Sign in to your Samsung account. If you do not have a Samsung account, tap Create
account
.
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap Find ID or Forgot password? on
the Samsung account sign-in screen. You can find your ID or reset your password after
you enter the required information.
Signing out of your Samsung account
When you sign out of your Samsung account, your data, such as contacts or events, will
also be removed from your device.
1 Open Settings and tap Accounts and backup
→
Manage accounts .
2 Tap Samsung account
→
My profile and tap Sign out at the bottom of the screen.
3 Tap Sign out , enteryour Samsung account password, and then tap OK .

Getting started
17
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new phone.
Open
Settings and tap Accounts and backup
→
Bring data from old device .
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data using a USB cable
You can connect your previous device to your new phone with the USB cable to transfer
data.
1 Connect your new phone and the previous device using your new phone’s USB cable.
A USB connector may be needed depending on the previous device.
2 When the app selection pop-up window appears, tap Smart Switch
→
Receive data .
3 In the previous device, tap OK .
If you do not have the app, download it from
Galaxy Store or Play Store .
Your new phone will recognize the previous device and a list of data you can transfer
will appear.
4 On your new phone, select an option you want, tap Next , and then follow the
on-screen instructions to transfer data.
Do not disconnect the USB cable from the device when you are transferring files.
Doing so may cause data loss or device damage.
Transferring data increases the battery power consumption of your device. Ensure
that your device is sufficiently charged before transferring data. If the battery
power is low, data transfer may be interrupted.

Getting started
18
Transferring data wirelessly
Transfer data from your previous device to your new phone wirelessly through Wi-Fi
Direct.
1 On the previous device, open Smart Switch .
If you do not have the app, download it from
Galaxy Store or Play Store .
2 On your new phone, open Settings and tap Accounts and backup
→
Bring data from
old device
.
3 Place the devices near each other.
4 On the previous device, tap Send data
→
Wireless .
5 On your new phone, tap Receive data , select your previous device’s operating system,
and then tap
Wireless .
6 On the previous device, tap Allow .
7 On your new phone, select an option you want, tap Next , and then follow the
on-screen instructions to transfer data.
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1 Back up data from your previous device to external storage.
2 Insert or connect the external storage device to your phone.
3 On your phone, open Settings and tap Accounts and backup
→
External storage
transfer
.
4 Select the backup date under Restore from SD card .
5 Select an option you want, tap Next , and then follow the on-screen instructions to
transfer data.

Getting started
19
Transferring backup data from a computer
Back up data from your previous device to a computer and import the data to your new
phone.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, open Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using
an app provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your new phone to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your new
phone.

Getting started
20
Understanding the screen
Controlling the touch screen
Tapping
Tap the screen.
Touching and
holding
Touch and hold
the screen for
approximately
2 seconds.
Dragging
Touch and hold
an item and
drag it to the
target position.
Double tapping
Double tap the
screen.
Swiping
Swipe upwards,
downwards, to
the left, or to the
right.
Spreading and
pinching
Spread two
fingers apart
or pinch on the
screen.
•
Do not allow the touch screen to come into contact with other electrical devices.
Electrostatic discharges can cause the touch screen to malfunction.
•
To avoid damaging the touch screen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips or other object.
•
It is recommended not to use fixed graphics on part or all of the touch screen
for extended periods. Doing so may result in afterimages (screen burn-in) or
ghosting.
The device may not recognize touch inputs close to the edges of the screen, which
are outside of the touch input area.