Samsung SM-G570F/DD User manual

www.samsung.com
User Manual
English. 09/2016. Rev.1.0
SM-G570F
SM-G570F/DD
SM-G570F/DS
SM-G570Y
SM-G570Y/DS
SM-G610F
SM-G610F/DD
SM-G610F/DS
SM-G610Y
SM-G610Y/DS

2
Table of Contents
Basics
4 Read me first
6 Package contents
7 Device layout
9 Battery
12 SIM or USIM card (nano-SIM card)
18 Memory card (microSD card)
20 Turning the device on and off
21 Touchscreen
24 Home screen
30 Lock screen
32 Notification panel
34 Entering text
36 Screen capture
36 Opening apps
37 Samsung account
38 Transferring data from your previous
device
40 Device and data management
43 Sharing features
44 Emergency mode
Applications
45 Installing or uninstalling apps
47 Phone
51 Contacts
54 Messages
57 Internet
59 Email
60 Camera
69 Gallery
73 Samsung Notes
75 S Planner
76 S Health
79 Voice Recorder
80 My Files
80 Clock
82 Calculator
82 Radio
84 USB Backup
85 Google apps

Table of Contents
3
Appendix
115 Troubleshooting
Settings
87 Introduction
87 Wi-Fi
89 Bluetooth
91 Flight mode
91 Mobile hotspot and tethering
92 Data usage
93 SIM card manager (dual SIM models)
94 Mobile networks
94 More connection settings
96 Smart Manager
99 Applications
99 Sounds and vibrations
100 Notifications
100 Do not disturb
101 Display
101 Advanced features
102 Wallpaper
102 Themes
102 Home screen
103 Lock screen and security
107 Privacy and safety
108 Easy mode
109 Accessibility
110 Accounts
110 Google
110 Samsung Cloud
111 Backup and reset
112 Language and input
112 Battery
113 Storage
113 Date and time
114 User manual
114 About device

4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.

Basics
5
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, tap
Apps
→
Settings
→
About device
→
Battery info .
•
Depending on the region, you can view the regulatory information on the device. To view
the information, tap
Apps
→
Settings
→
About device
→
Regulatory information .
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information

Basics
6
Package contents
Check the product box for the following items:
•
Device
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

Basics
7
Device layout
Microphone
Headset jack
Back key
Multipurpose jack
Proximity sensor
LED indicator
Receiver
Power key
Touchscreen
Recents key
Home key (Fingerprint
recognition sensor)
Front camera
Loud speaker
GPS antenna
Main antenna
Volume key
Rear camera
Flash
SIM card tray
Single SIM models:
Memory card tray
Dual SIM models:
SIM card / Memory
card tray

Basics
8
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Recents
•
Tap to open the list of recent apps.
Home
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch Google .
Back
•
Tap to return to the previous screen.
•
Tap and hold to access additional options for the current
screen.
Volume
•
Press to adjust the device volume.

Basics
9
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable
into the multipurpose jack.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
2 Plug the USB power adaptor into an electric socket.
3 After fully charging, disconnect the device from the charger. First unplug the charger
from the device, and then unplug it from the electric socket.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.

Basics
10
Viewing the remaining charging time
While charging, open the Home screen and tap Apps
→
Settings
→
Battery .
The actual charging time may vary depending on the status of your device and the
charging conditions. The remaining charging time may not be displayed when you
charge the device in very cold or very hot conditions.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the Smart manager.
•
When you are not using the device, switch to sleep mode by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.

Basics
11
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Power saving mode
Save the battery power by limiting the device’s functions.
On the Home screen, tap
Apps
→
Settings
→
Battery
→
Power saving mode , and then tap
the switch to activate it.
To automatically activate power saving mode when the remaining battery power reaches the
preset level, tap
Start power saving and select an option.
Ultra power saving mode
Use this mode to extend the device’s battery power. In ultra power saving mode, the device
performs the following:
•
Displays colours on the screen as grey tones.
•
Restricts the available apps to essential and selected apps only.
•
Deactivates the mobile data connection when the screen turns off.
•
Deactivates the Wi-Fi and Bluetooth features.
On the Home screen, tap
Apps
→
Settings
→
Battery
→
Ultra power saving mode , and
then tap the switch to activate it.
To deactivate ultra power saving mode, tap
MORE
→
Disable Ultra power saving mode .
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.

Basics
12
Reserve battery mode
Save the battery power by reserving it for calls and messages. In reserve battery mode, you
can use only the
Phone and Messages apps.
This feature may not be available depending on the region or service provider.
To use reserve battery power mode, open the Home screen, tap
Apps
→
Settings
→
Battery
→
Reserve battery for calls , and then tap the switch to activate it. Then, drag the bar to set
the amount of battery power reserved for calls and messages. When your battery power
reaches the preset level, the device will alert you and activate reserve battery mode.
To deactivate reserve battery mode, tap
MORE
→
Disable Reserve battery for calls .
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
Dual SIM models: In some areas, data transfer speeds may be slower if two SIM
cards are inserted in the device than when one SIM card is inserted.
•
Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.

Basics
13
►
Single SIM models:
1 3 42
►
Dual SIM models:
–
SIM card tray 1:
1 3 42

Basics
14
–
SIM card tray 2:
1 3 42
1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
3
►
Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold-
coloured contacts facing downwards.
►
Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured
contacts facing downwards.
Place the primary SIM or USIM card on the tray 1 and the secondary SIM or USIM card on
the tray 2.

Basics
15
4 Gently press the SIM or USIM card into the tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5 Insert the tray back into the tray slot.
Removing the SIM or USIM card
1 Insert the ejection pin into the hole on the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Remove the SIM or USIM card.
►
Single SIM models:

Basics
16
►
Dual SIM models:
SIM card tray 1:
SIM card tray 2:
4 Insert the tray back into the tray slot.

Basics
17
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
On the Home screen, tap Apps
→
Settings
→
SIM card manager . Select a SIM or USIM card
and tap the switch to activate it.
Customising SIM or USIM cards
On the Home screen, tap Apps
→
Settings
→
SIM card manager and select a SIM or USIM
card to access the following options:
•
Icon : Change the icon of the SIM or USIM card.
•
Name : Change the display name of the SIM or USIM card.
•
Network mode : Select a network type to use with the SIM or USIM card.
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
On the Home screen, tap
Apps
→
Settings
→
SIM card manager and set the feature
preferences for your cards in
Preferred SIM card .

Basics
18
Memory card (microSD card)
Installing a memory card
Your device accepts memory cards with maximum capacities of 256 GB. Depending on the
memory card manufacturer and type, some memory cards may not be compatible with your
device.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat the
memory card.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card folder.
1 3 42

Basics
19
1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
When you remove the tray from the device, the mobile data connection will be
disabled.
3 Place a memory card on the tray with the gold-coloured contacts facing downwards.
4 Insert the tray back into the tray slot.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap
Apps
→
Settings
→
Storage
→
DETAIL
→
SD card
→
Unmount .
Alternatively, tap next to
SD card .
1 Insert the ejection pin into the hole on the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Remove the memory card.
4 Insert the tray back into the tray slot.
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.

Basics
20
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap
Apps
→
Settings
→
Storage
→
DETAIL
→
SD card
→
Format
→
FORMAT .
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off .
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Power key
Volume Down key