Samsung SM-W2018 User manual

www.samsung.com/cn
User Manual
English (CHN). 11/2017. Rev.1.0
SM-W2018

2
Table of Contents
Basics
4 Read me first
5 Device overheating situations and
solutions
8 Device layout and functions
12 Battery
17 SIM or USIM card (nano-SIM card)
21 Memory card (microSD card)
24 Turning the device on and off
26 Initial setup
28 Samsung account
29 Transferring data from your previous
device
33 Understanding the screen
42 Notification panel
44 Entering text
Apps and features
47 Installing or uninstalling apps
49 Bixby
65 Phone
70 Contacts
74 Messages
76 Internet
78 Email
79 Camera
97 Gallery
101 Always On Display
101 Multi window
105 Smart Manager
108 Samsung Pay
112 Samsung Members
113 Samsung Notes
114 Calendar
115 Samsung Health
121 Music
122 Video
123 Voice Recorder
124 My Files
125 Clock
127 Calculator
127 Samsung Data Store
129 Dual Messenger
130 Samsung Connect
134 Sharing content

Table of Contents
3
Appendix
179 Troubleshooting
184 Service provider apps
185 Notices
Settings
135 Introduction
135 Connections
136 WLAN
138 Bluetooth
140 NFC and payment
142 Mobile Hotspot and Tethering
143 SIM card manager
144 More connection settings
146 Sounds and vibration
147 Notifications
148 Display
149 Blue light filter
149 Changing the screen mode or
adjusting the display colour
151 Screensaver
151 Wallpapers and themes
152 Premium watch
152 Advanced features
154 Apps
154 Lock screen and security
155 Face recognition
157 Fingerprint recognition
162 Iris recognition
168 Smart Lock
169 Secure Folder
173 Accounts
174 Accessibility
175 General management
177 Software update
178 User manual
178 About phone

4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
If you have questions about an app provided with the device, contact a Samsung Service
Centre. For user-installed apps, contact service providers.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the
Settings app and
tap
About phone
→
Status .
•
Do not modify the device’s operating system or install an operating system from
an unofficial source to avoid device malfunctions, data corruption or loss, or
incompatibility. Violations of the above regulation will void your warranty.

Basics
5
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging, the
device may feel hotter to the touch. This does not affect the device’s lifespan or performance
and is in the device’s normal range of operation. If the battery becomes too hot, the charger
may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging is only available on supported models.

Basics
6
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming

Basics
7
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.

Basics
8
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Never use a damaged charger or battery.
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

Basics
9
Device layout
Back key
Iris recognition camera
Navigation key
Front camera
Dial key
Delete key
Pause key
Confirm key
SIM card / Memory card tray
Internal touchscreen
Alphanumeric keys
Home key
Recents key
Iris recognition LED
Speaker
Loud speaker
Proximity/Light sensor
Lock key
SIM/USIM card switch key
Power key
Silent mode key
Multipurpose jack (USB Type-C) /
Headset jack
Microphone

Basics
10
Back key
Rear camera
Recents key
Heart rate sensor
Flash
MST antenna Volume key
Bixby key
External touchscreen
Home key
GPS antenna
Fingerprint recognition sensor
Main antenna
Wireless charging coil
NFC antenna
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.