Samsung SPRINT SPH-i500 Technical manual

LMI500_060203_F1
Online User’s Guide
Dual-Band Tri Mode PCS Phone
Model SPH-i500

i
Welcome to Sprint
print built the largest all-PCS nationwide network with advanced
multimedia services and clear calls, reaching more than 230 million
people for clarity you can see and hear. We built our network to give you
what we believe you really want from a wireless phone, clear sound, private
conversations and time-saving features.
But with Sprint, you can do something even more far-reaching – simplify
your life. Our advanced technology is designed to grow with your
communications needs so that one day you'll be able to rely entirely on your
PCS Phone to stay connected.
This guide will familiarize you with our technology and with your new
PCS Phone through simple, easy-to-follow instructions. If you have already
reviewed the Start Here Guide, which was packaged with your new phone,
then you're ready to explore the advanced features outlined in this guide.
Note: For the latest release of this guide, please go to
http://www.sprintpcs.com.
If you have not read your Start Here Guide, go to Section One - Getting
Started. This section provides all the information you need to quickly
activate your phone, set up your voicemail and much more. It also contains
information on how to contact Sprint should you have questions about
service, want to purchase additional products or services, or just to check
your account balance.
Thank you for choosing Sprint.
S

ii
Introduction to this
Online User’s Guide
his Online User’s Guide introduces you to PCS Service and all the
features of your new phone. It’s divided into four sections:
䊳Section 1: Getting Started
䊳Section 2: Understanding Your Phone
䊳Section 3: Using PCS Service Features
䊳Section 4: Safety and Warranty Information
Throughout the guide, you'll find tips that highlight special shortcuts
and timely reminders to help you make the most of your new phone and
service. The Table of Contents and Index will help you locate specific
information quickly.
You'll get the most out of your phone if you read each section. However, if you'd
like to get right to a specific feature, simply turn to that page. Follow the
instructions in that section and you'll be ready to use your phone in no time.
Tip: You can print out this guide to keep on hand or view it online. If you're
viewing it online, simply click on a topic in the Table of Contents or on any
page reference within a section to go directly to that topic.
T

Table of Contents
Welcome to Sprint .............................................................. i
Introduction to this Online User’s Guide....................... ii
SECTION 1: Getting Started .............................................. 8
Setting Up Service................................................................................... 9
Getting Started With PCS Service.............................................................................. 10
Setting Up Your Voicemail........................................................................................ 11
Getting Help............................................................................................................... 11
SECTION 2: Understanding Your Phone ....................... 13
Your PCS Phone: The Basics ............................................................... 14
Front View of Phone.................................................................................................. 15
Viewing the Display Screen....................................................................................... 19
Entering Data in the Graffiti®Writing Area of your Phone............................... 20
Graffiti Writing....................................................................................................... 20
eZiText.................................................................................................................... 20
Features of Your i500................................................................................................. 22
Turning Your Phone ON and OFF............................................................................ 23
Software Version..................................................................................................... 24
Using the Battery ....................................................................................................... 24
Connecting the Desktop Holder............................................................................ 26
Installing the i500 Installation CD Software ........................................................... 28
Displaying Your Phone Number............................................................................... 29
Making and Answering Calls.................................................................................... 30
Making Calls.......................................................................................................... 30
One-Handed Dialing ............................................................................................. 30
Answering Calls...................................................................................................... 30
Missed Call Notification......................................................................................... 31
Calling Emergency Numbers................................................................................ 31
Using One/Two Touch Speed Dialing.................................................................. 32
Dialing Options...................................................................................................... 32
In-Call Options ...................................................................................................... 33
End-of-Call Options............................................................................................... 35

Controlling Your Phone’s Settings...................................................... 36
Adjusting the Phone’s Volume Settings ................................................................... 37
Ringer Types.............................................................................................................. 37
Selecting Ringer Types for Voice Calls.................................................................. 37
Selecting Ringer Types for Messages .................................................................... 38
Selecting a Roam Ringer...................................................................................... 38
Selecting a Tone Length............................................................................................ 38
Alert Notification........................................................................................................ 39
Silent Mode ................................................................................................................ 39
Changing the Greeting.............................................................................................. 40
Changing the Backlight Time Length ..................................................................... 40
Changing the Display Screen.................................................................................... 41
Setting Your Phone’s Security............................................................. 43
Accessing the Security Menu..................................................................................... 44
Restricting Incoming and Outgoing Calls............................................................... 44
Locking your Phone.................................................................................................. 45
Unlocking Your Phone.............................................................................................. 45
Changing the Lock Code........................................................................................... 46
Unassign a Lock Code............................................................................................... 46
Calling in Lock Mode................................................................................................ 47
Current Privacy.......................................................................................................... 47
Using Special Numbers............................................................................................. 47
Resetting Your Phone................................................................................................ 48
Controlling Your Roaming Experience .............................................. 49
Understanding Roaming .......................................................................................... 50
Setting Your Phone’s Roam Mode ........................................................................... 51
Controlling Roaming Charges Using Call Guard ................................................... 52
Application Menus and Entering Text ............................................... 53
Application Launcher............................................................................................ 54
Application Categories........................................................................................... 54
Applications Display .............................................................................................. 56
Elements of the Application Screen...................................................................... 56
Menus..................................................................................................................... 58
Online Help............................................................................................................ 58
Finding Records..................................................................................................... 59

Sorting Records...................................................................................................... 59
Private Records ...................................................................................................... 59
Attaching Notes...................................................................................................... 60
Choosing Fonts ...................................................................................................... 61
Getting Application Information.......................................................................... 61
Beaming Information........................................................................................... 62
Managing Call History .......................................................................... 63
Viewing History .......................................................................................................... 64
Making a Call From Call History.............................................................................. 64
Saving a Phone Number From Call History............................................................ 65
Prepending a Phone Number From Call History .................................................... 66
Erasing Call History................................................................................................... 66
Using the Address Book ....................................................................... 67
Creating an Address Book Entry............................................................................ 68
Address Details........................................................................................................ 70
Speed Dial............................................................................................................... 72
Voice Dial ............................................................................................................... 73
Making Calls from the Address Book.................................................................... 74
Viewing Address Book Entries................................................................................ 75
Editing an Address Book Entry.............................................................................. 75
Looking up an Address Book Entry....................................................................... 76
Sorting the Address Book....................................................................................... 76
Beaming Address Book Entries ............................................................................. 77
Address Book Menu Options.................................................................................. 78
Date Book................................................................................................ 80
Scheduling Events ................................................................................................. 81
Scheduling Untimed Events.................................................................................. 83
Rescheduling an Event.......................................................................................... 84
Setting an Alarm for an Event .............................................................................. 85
Marking an Event As Private................................................................................. 85
Changing the Date Book View .............................................................................. 86
Scheduling Repeating Events ............................................................................... 89
Date Book Menus................................................................................................... 91
Using Your Phone’s

Voice Services ....................................................................................... 93
Using Voice-Activated Dialing................................................................................... 94
Recording Memos...................................................................................................... 96
Getting to Know the Handheld Computer.......................................... 98
What is a Handheld Computer.............................................................................. 99
Tapping and Typing............................................................................................ 100
Opening an Application ...................................................................................... 100
Customizing your Handheld Computer............................................................. 101
Entering Information into the Handheld Computer........................ 103
Using the On-Screen keyboard ........................................................................... 104
Graffiti®Writing ................................................................................................. 105
Importing Data.................................................................................................... 112
Expense Manager................................................................................ 114
Creating Expense Items....................................................................................... 115
Changing the Expense Date................................................................................ 116
Entering Receipt Details...................................................................................... 117
Entering the Expense Type Automatically......................................................... 118
Expense List Display Options .............................................................................. 119
Changing Currency and Symbol Display........................................................... 120
Sending Data to Microsoft Word or Excel .......................................................... 121
Expense Menus .................................................................................................... 122
Memo Pad ............................................................................................. 123
Creating a New Memo......................................................................................... 124
Choosing a Memo Category................................................................................ 124
Making a Memo Private...................................................................................... 125
Reviewing or Editing Memos.............................................................................. 126
Sorting Memos..................................................................................................... 126
Deleting a Memo ................................................................................................. 127
Beaming a Memo................................................................................................ 127
Memo Pad Menus................................................................................................ 128
To Do List............................................................................................... 129
Creating a To Do List Item.................................................................................. 130
Setting Priorities .................................................................................................. 131
Checking OFF To Do List Items.......................................................................... 132

Changing Priorities and Due Dates.................................................................... 132
Deleting a To Do List Item.................................................................................. 134
Displaying Completed and Due Items................................................................ 134
To Do Menus........................................................................................................ 135
Calculator.............................................................................................. 136
Opening the Calculator....................................................................................... 137
Using the Calculator Buttons.............................................................................. 137
Displaying Recent Calculations.......................................................................... 138
Managing Handheld Computer Software........................................ 140
Applications Launcher......................................................................................... 141
Installing Palm OS®Applications..................................................................... 143
Deleting Handheld Computer Applications ....................................................... 144
Checking Memory Usage..................................................................................... 145
Beaming Capabilities .......................................................................................... 145
HotSync® Operations......................................................................... 148
HotSync®Manager and Technology................................................................. 149
Performing Your First HotSync Operation......................................................... 149
Creating a User Profile ........................................................................................ 151
Performing a Local HotSync®Operation.......................................................... 152
Selecting HotSync Setup Options........................................................................ 152
Customizing the HotSync®Operation............................................................... 153
Performing a HotSync®Operation via a Network............................................ 154
Using File Link..................................................................................................... 155
IR HotSync®Operations..................................................................................... 156
Performing an IR HotSync®operation............................................................. 158
Changing the Plugin Screen............................................................................... 158
SECTION 3: Using PCS Service Features ................... 160
PCS Service Features: The Basics ................................................... 161
Using Voicemail....................................................................................................... 162
Setting Up Voicemail........................................................................................... 162
Knowing When You Have Messages.................................................................... 162
Message Types...................................................................................................... 162
New Voicemail Message Alerts............................................................................. 163
Retrieving Your Voicemail Messages.................................................................. 163

Clearing the Voicemail Message Icon ................................................................ 164
Text Messaging........................................................................................................ 164
Deleting All Messages........................................................................................... 164
Signing Up for Updates ....................................................................................... 164
Viewing Pictures................................................................................................... 165
Using Caller ID ........................................................................................................ 165
Responding to Call Waiting.................................................................................... 166
Three-Way Calling............................................................................................... 166
Forwarding Your Calls......................................................................................... 167
PCS VisionSM ......................................................................................... 168
Browsing the Web on Your Phone.......................................................................... 169
Launching the Web ............................................................................................. 169
Your User Name................................................................................................... 169
Net Guard............................................................................................................. 170
Browsing the Web ................................................................................................ 170
PCS Business ConnectionSM
Personal Edition...................................................................................................... 173
PCS Vision FAQs....................................................................................................... 174
PCS Voice CommandSM ....................................................................... 176
Getting Started With PCS Voice Command............................................................ 177
Creating Your Own Address Book ........................................................................... 177
Making a Call With PCS Voice Command............................................................. 178
Accessing Information Using
PCS Voice Command .............................................................................................. 178
SECTION 4: Safety Guidelines and
Warranty Information .................................................... 179
Safety ..................................................................................................... 180
Getting the Most Out of Your Reception................................................................. 181
Maintaining Safe Use of and Access to Your Phone.............................................. 182
Caring for the Battery.............................................................................................. 185
Acknowledging Special Precautions and the FCC Notice...................................... 186
Owner’s Record........................................................................................................ 188
User Guide Proprietary Notice................................................................................. 188
Manufacturer’s Warranty................................................................... 189
Troubleshooting ...................................................................................................... 190

Resetting Your Handheld .................................................................................... 190
Tips........................................................................................................................... 192
Removing the i500 from the Desktop Holder .................................................... 192
Internal/External Battery Charge....................................................................... 192
Screen Calibration............................................................................................... 193
HotSync®to Save Current Settings.................................................................... 193
Common Problems................................................................................................. 195
HotSync ................................................................................................................ 195
Fatal Errors........................................................................................................... 198
USB Problems ...................................................................................................... 199
Resetting the i500................................................................................................ 200
Operating Systems ............................................................................................... 202
Palm OS®Applications....................................................................................... 204
Using your i500 with the Sprint Business Connection Palm OS Client ........... 204
Battery................................................................................................................... 205
Manufacturer’s Warranty........................................................................................ 206
Index....................................................................................................... 209

Section 1
Getting Started 8
Section 1
Getting Started

Section 1: Getting Started
1A: Setting Up Service 9
1A
Setting Up Service
In This Section
䊳Getting Started With PCS Service
䊳Setting Up Voicemail
䊳Getting Help
his section walks you through the basics of setting up service for
your PCS Phone, including unlocking and activating your phone,
setting up your voicemail and how to contact Sprint for assistance with
your PCS Service.
T

Section 1: Getting Started
1A: Setting Up Service 10
Getting Started With PCS Service
Determine If Your Phone Is Already Activated
If you received your phone in the mail or purchased it at a Sprint Store, it
probably has been activated. All you need to do is unlock your phone.
If your phone is not activated, please refer to the Start Here Guide
included with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1. Press and hold to turn the phone on.
2. The System Lockout screen is displayed.
3. Enter your four-digit lock code using the on screen keyboard or
Graffiti writing area.
Tip: If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 0000. If none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Activating Your Phone
To activate your phone, follow the directions in the Start Here Guide that
was included with your phone. Or visit http://activate.sprintpcs.com and
activate your phone online.

Section 1: Getting Started
1A: Setting Up Service 11
Setting Up Your Voicemail
All unanswered calls to your PCS Phone are automatically transferred to
voicemail, even if your phone is in use or turned off. Therefore, you will
want to set up your voicemail and personal greeting as soon as your
PCS Phone is activated.
To set up voicemail:
1. From the Phone main menu, tap .
2. Select Messages and tap Voicemail.
3. The Voicemail screen is displayed.
4. Tap the Listen button.
5. Follow the message prompts to setup your voicemail.
Or:
1. Press and hold to connect to voicemail.
Note: The voicemail setup process may vary in certain Affilitate areas.
Getting Help
Visit Our Web Site
Stop by www.sprintpcs.com to get up-to-date information on PCS
Services, options and more.
You can also:
䊳Review coverage maps
䊳Learn how to use voicemail
䊳Access your account information
䊳Purchase accessories
䊳Add additional options to your service plan
䊳Check out frequently asked questions
䊳And more

Section 1: Getting Started
1A: Setting Up Service 12
PCS Customer Solutions
Claire, your virtual service representative is also available to assist you
24 hours a day, seven days a week. Visit her at www.sprintpcs.com by
logging on and clicking on Claire’s Directory for Service Solutions.
Receiving Automated Invoicing Information
For your convenience, your phone gives you free access to invoicing
information on your PCS Account. This information includes balance
due, payment received, invoicing cycle and the amount of minutes used
since your last invoicing cycle. Follow these steps to access this
information:
䊳Press .
Note: This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services, including
residential, business and government listings; assistance with local or
long-distance calls; movie listings; hotel, restaurant and shopping
information and major local event information. There is a per call
charge and you will be billed for airtime.
䊳Press .
PCS Operator Services
PCS Operator Services can provide assistance in placing collect calls or
calls billed to a local telephone calling card or a third party.
䊳Press .
For more information or to see the latest in products and services, visit us
online at www.sprintpcs.com.
Note: PCS Operator Services may not be available in all
Affiliate markets.

Section 2
Understanding Your Phone 13
Section 2
Understanding Your
Phone

Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 14
Section 2A
Your PCS Phone: The Basics
In This Section
䊳Front View of Phone
䊳Viewing the Display Screen
䊳Features of Your Phone
䊳Turning Your Phone On and Off
䊳Using the Battery and Charger
䊳Installing the Software from the Installation CD
䊳Displaying Your Phone Number
䊳Making and Answering Calls
our PCS Phone is packed with features that simplify your life and
expand your ability to stay connected to the people and information
that are important to you. This section will guide you through the basics of
your phone and you’ll be on your way to using it in no time.
Y

Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 15
Front View of Phone

Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 16
1. Speaker: The speaker allows you to hear the other caller.
2. Position Location Indicator: This icon is displayed when the
Position Location feature is enabled on your phone. For more
information on Position Location, see the i500 Online User Manual.
3. Signal Strength Indicator: This icon represents the signal strength by
displaying bars. The more bars displayed, the better the signal
strength.
4. Date Book: Automatically launches the Date Book and allows you to
schedule an event.
5. Address Book: Automatically launches the Address Book and allows
you to save names, addresses, phone numbers, e-mail addresses, and
other information about your personal or business contacts.
6. Application Launcher: The Application Launcher displays the icons
of the applications loaded on your phone.
7. Volume Up/Down Key: Adjust the ringer volume in standby mode.
Adjust the voice volume during a call. Volume Keys also mute the
ringer during an incoming call. Moves page to page in Palm OS®
applications.
8. Menu Launcher: The Menu Launcher displays the menu options
associated with the screen that is displayed on the phone.
9. Up/Down Scroll Keys: Allows you to scroll up or down or to choose
different options in applications.
10. OK Key: Pressing the OK key accepts the highlighted choice when
navigating through the menu.
11. TALK Key: Place or receive a call. In standby mode, tap the key once
to display the call log. If you press and hold the key down, you will dial
the last number in the call log.
12. Menu Key: Pressing this key will automatically display the Menu
options associated with the screen displayed on the phone.
13. Headset Jack: (located in the bottom left side of the phone below
the Menu key.) Allows you to plug in an optional headset for safe,
convenient hands-free conversations.

Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 17
14. Microphone: The Microphone allows the other caller to hear you
clearly when you are speaking to them.
15. Reset: To perform a soft reset, unscrew the stylus and press the reset
button located in the bottom right corner of your phone.
16. Numeric Keypad: Use these keys to enter numbers, letters, and
characters.
17. END/Power Key: Press and hold this button to power on or off the
phone. Press once briefly to end a call.
18. Back Key: Press the back key once to delete the last number or press
and hold to delete all the numbers. Press the back key to go to the last
menu when not in text mode.
19. Graffiti Text/Numeric Area: This area is used to enter
alphanumeric characters by writing in the graffiti area or by tapping
the “a” or “1” icons to display the on-screen keyboard.
20. Find: Tap this icon to display the Find dialog box. Enter the search
criteria using the on-screen keyboard or by writing in the graffiti area.
21. Calculator: Tap this icon to launch the calculator application.
22. Message Screen: Automatically launches the Messages screen to
access any voicemail or page/text messages.
23. Web Launcher: Automatically launches the web browser.
24. Main Application Screen: Displays all the application icons or
phone related screens associated with your phone.
25. Submenu Area: Displays any other submenus associated with the
display.
26. Battery Indicator: The battery indicator displays the amount of
remaining battery charge left in your phone. When the battery icon
displays three bars, the phone’s battery is fully charged. When it is
clear, the phone’s battery is completely discharged.
27. Ringer Indicator: This icon indicates that the ringer or vibration
is selected.