Samsung SBB-SSF User manual

User Manual
The colour and the appearance may differ depending on the
product, and the specications are subject to change without prior
notice to improve the performance.
SBB-SSF

2
Table of contents
Before Using the Product
Copyright 5
Safety Precautions 6
Symbols 6
Electricity and Safety 6
Installation 7
Operation 8
Cleaning 10
Storage 10
Preparations
Checking the Components 11
Components 11
Parts 12
Control Panel 12
Reverse Side 13
Mounting the Signage Player Box 14
Conneting to the Signage Player Box 14
Remote Control 15
Remote Control (RS232C) 17
Cable Connection 17
Connection 20
Control Codes 21
Connecting and Using
a Source Device
Before Connecting 28
Pre-connection Checkpoints 28
Connecting to a PC 28
Connection Using an HDMI Cable 28
Connection Using an DP Cable 29
Connecting to a Video Device 30
Connection Using an HDMI Cable 30
Connecting the LAN Cable 31
Changing the Input source 32
Source 32
Web Browser 33
Settings 33
Refresh Options 35
Using MDC
MDC Programme Installation/Uninstallation 36
Installation 36
Uninstallation 36
Connecting to MDC 37
Using MDC via RS-232C (serial data
communications standards) 37
Using MDC via Ethernet 38
Player feature
Player 40
Viewing content 40
When content is running 41
Available menu 41
File Formats Compatible with Player 42
File Formats Compatible with Video Wall 47
Schedule 49
Clone Product 50
ID Settings 51
Device ID 51
Device ID Auto Set 51
PC Connection Cable 51
Video Wall 52
Video Wall 52
Horizontal x Vertical 52
Screen Position 52
Format 53
Network Status 54
On/Off Timer 55
On Timer 55
Off Timer 56
Holiday Management 56
Ticker 57
URL Launcher 58
URL Launcher Settings 59

3
Table of contents
Approving a connected device from the
server 60
Setting the current time 61
Picture
HDMI UHD Color 62
HDMI Black Level 62
Picture Size 63
Picture Size 63
Auto Wide 63
Fit to Screen 63
Zoom/Position 63
Reset Picture 63
OnScreen Display
Display Orientation 64
Onscreen Menu Orientation 64
Source Content Orientation 64
Aspect Ratio 64
Message Display 65
Source Info 65
No Signal Message 65
MDC Message 65
Download Status Message 65
Language 65
Reset OnScreen Display 65
Sound Adjustment
Sound Mode 66
Balance 66
Equaliser 67
Auto Volume 67
Reset Sound 67
Network
Network Status 68
Open Network Settings 68
Network Settings 69
Server Network Settings 71
Connect to server 71
MagicInfo Mode 71
Server Access 71
FTP Mode 71
Proxy server 71
Device Name 71
System
Accessibility 72
Menu Transparency 72
High Contrast 72
Enlarge 72
Start Setup 73
Time 73
Clock Set 73
DST 73
Sleep Timer 73
Power On Delay 73
Auto Source Switching 74
Auto Source Switching 74
Primary Source Recovery 74
Primary Source 74
Secondary Source 74
Power Control 74
Auto Power On 74
Max. Power Saving 74
Standby Control 75
Network Standby 75
Power Button 75
Eco Solution 75
No Signal Power Off 75
Auto Power Off 75
Temperature Control 75
Input Device Manager 76
Keyboard Language 76

4
Table of contents
Keyboard type 76
Input Language Shortcut 76
Play via 76
Change PIN 76
Security 76
Safety Lock On 76
Button Lock 77
USB Auto Play Lock 77
Touch Control Lock 77
General 77
Smart Security 77
Anynet+ (HDMI-CEC)78
HDMI Hot Plug 79
Game Mode 79
Reset System 79
Support
Software Update 80
Update now 80
Auto update 80
Contact Samsung 80
Reset All 80
Playing photos and
videos (Media Play)
Read the following before using media play
with a USB device 81
Using a USB device 83
Features provided in the media content list
page 84
Menu items in the media content list page 85
Available buttons and features during photo
playback 86
Available buttons and features during video
playback 86
Supported Subtitle and Media play file
formats 87
Subtitle 87
Supported image resolutions 87
Supported music file formats 88
Supported Video Formats 88
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 90
Testing the Product 90
Checking the Resolution and Frequency 90
Check the followings. 91
Q & A 97
Specifications
General 99
Preset Timing Modes 100
Appendix
Responsibility for the Pay Service (Cost to
Customers) 102
Not a product defect 102
A Product damage caused by customer's
fault 102
Others 102
Licence 103
Terminology 104

5
Before Using the Product
Chapter 01
Copyright
The contents of this manual are subject to change without notice to improve quality.
©2016 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•An administration fee may be charged if either
– (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
– (b) you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
•The amount of such administration charge will be advised to you before any work or home visit is carried
out.

6
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has
been included with this product.
Symbols
Warning
A serious or fatal injury may result if
instructions are not followed.
Caution
Personal injury or damage to properties may
result if instructions are not followed.
Activities marked by this symbol are
prohibited.
Instructions marked by this symbol must be
followed.
Electricity and Safety
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•An electric shock or fire may result.
Do not use multiple products with a single power socket.
•Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock may result.
Insert the power plug all the way in so it is not loose.
•An unsecure connection may cause a fire.
Connect the power plug to a grounded power socket (type 1 insulated devices only).
•An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the power cord under a
heavy object.
•Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•A fire or electric shock may result.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
•A fire may result.

7
Caution
Do not disconnect the power cord while the product is being used.
•The product may become damaged by an electric shock.
Only use the power cord provided with your product by Samsung. Do not use the power cord
with other products.
•A fire or electric shock may result.
Keep the power socket where the power cord is connected unobstructed.
•The power cord must be disconnected to cut off power to the product when an issue
occurs.
•Note that the product is not completely powered down by using only the power button on
the remote.
Hold the plug when disconnecting the power cord from the power socket.
•An electric shock or fire may result.
Installation
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO
NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•A fire may result.
Have a technician install the wall-mount hanger.
•Installation by an unqualified person can result in an injury.
•Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a bookcase or closet.
•An increased internal temperature may cause a fire.
Install the product at least 10 cm away from the wall to allow ventilation.
•An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children.
•Children may suffocate.
Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface,
etc.)
•The product may fall and become damaged and/or cause an injury.
•Using the product in an area with excess vibration may damage the product or cause a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.),
oil, or smoke.
•A fire or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
•The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
•The product may fall and injure children.
Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in
a kitchen or near a kitchen counter.

8
Caution
Do not drop the product while moving.
•Product failure or personal injury may result.
Do not set down the product on its front.
•The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom edge of the front
of the product is not protruding.
•The product may fall and become damaged and/or cause an injury.
•Install the product only on cabinets or shelves of the right size.
Set down the product gently.
•Product failure or personal injury may result.
Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical
substances, extreme temperatures or a significant presence of moisture, or a place where
the product will operate continuously for an extended period of time) may seriously affect its
performance.
•Be sure to consult Samsung Customer Service Centre if you want to install the product at
such a place.
Operation
Warning
There is a high voltage inside the product. Never disassemble, repair or modify the product
yourself.
•A fire or electric shock may result.
•Contact Samsung Customer Service Centre for repairs.
Before moving the product, turn off the power switch and disconnect the power cable and all
other connected cables.
•Damage to the cord may result in a fire or electric shock.
If the product generates abnormal sounds, a burning smell or smoke, disconnect the power
cord immediately and contact Samsung Customer Service Centre.
•An electric shock or fire may result.
If the product is dropped or the outer case is damaged, turn off the power switch and
disconnect the power cord. Then contact Samsung Customer Service Centre.
•Continued use can result in a fire or electric shock.
Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
During a lightning or thunderstorm, power off the product and remove the power cable.
•A fire or electric shock may result.
Do not drop objects on the product or apply impact.
•A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable.
•Product failure, an electric shock or fire may result from a damaged cable.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.
•Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
•Product failure, an electric shock or fire may result from a damaged cable.

9
Do not use or keep combustible spray or an inflammable substance near the product.
•An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
•An increased internal temperature may cause a fire.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,
matches, etc) into the product (via the vent or input/output ports, etc).
•Be sure to power off the product and disconnect the power cord when water or other
foreign substances have entered the product. Then contact Samsung Customer Service
Centre.
•Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of
the product.
•Be sure to power off the product and disconnect the power cord when water or other
foreign substances have entered the product. Then contact Samsung Customer Service
Centre.
•Product failure, an electric shock or fire may result.
Caution
Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).
•Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
Do not put AC/DC adapters together.
•Otherwise, a fire may result.
Remove the plastic bag from the AC/DC adapter before you use it.
•Otherwise, a fire may result.
Do not let water enter the AC/DC adapter device or get the device wet.
•An electric shock or fire may result.
•Avoid using the product outdoors where it can be exposed to rain or snow.
•Be careful not to get the AC/DC adapterwet when you wash the floor.
Do not put the AC/DC adapter near to any heating apparatus.
•Otherwise, a fire may result.
Keep the AC/DC adapter in a well-ventilated area.
If you place the AC/DC power adapter so that it is hanging with the cord input facing
upwards, water or other foreign substances could enter the Adapter and cause the Adapter to
malfunction.
Make sure to rest the AC/DC power adapter flat on a table or the floor.
Do not use humidifiers or stoves around the product.
•A fire or electric shock may result.
Store small accessories out of the reach of children.
Do not place heavy objects on the product.
•Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too high.
•Having the sound too loud may damage your hearing.

10
Be careful that children do not place the battery in their mouths when removed from the
remote control. Place the battery in a location that children or infants cannot reach.
•If children have had the battery in their mouths, consult your doctor immediately.
When replacing the battery, insert it with the right polarity (+, -).
•Otherwise, the battery may become damaged or it may cause fire, personal injury or
damage due to leakage of the internal liquid.
Use only the specified standardised batteries, and do not use a new battery and a used battery
at the same time.
•Otherwise, the batteries may be damaged or cause fire, personal injury or damage due to
a leakage of the internal liquid.
The batteries (and rechargeable batteries) are not ordinary refuse and must be returned
for recycling purposes. The customer is responsible for returning the used or rechargeable
batteries for recycling.
•The customer can return used or rechargeable batteries to a nearby public recycling
centre or to a store selling the same type of the battery or rechargeable battery.
Do not dispose of batteries in a fire.
Cleaning
―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―Take the following steps when cleaning.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
―Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an
electric shock may result.
3
Wipe the product with a clean, soft and dry cloth.
•Do not use detergents that contain alcohol, solvent or surface-active agents.
•Do not spraywater or detergent directly on the product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.
Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create
white-coloured stains on the product.
―Contact Customer Service Centre if the inside of the product needs cleaning (service fee will
be charged).

11
– Contact the vendor where you
purchased the product if any
components are missing.
– The appearance of the components
may differ from the images shown.
– The RS232C adapter can be used to
connect to another monitor using the
D-SUB (9-pin) type RS232C cable.
Checking the Components
Components
+
+
-
-
Quick Setup Guide
Warranty card
(Not available in some
locations)
Regulatory guide Power cord
Batteries
(Not available in some
locations)
Remote Control DP cable AC/DC adapter IR blaster cable Velcro
RS232C(IN) adapter Rubber (x 2) Screw (M4 L8) (x 5) Screw (M4 L8 B-Type) (x 4)
Preparations
Chapter 02

12
Parts
Control Panel
―When the product is on, press Pto display the control menu.
Control menu
Power Off Source
Press: Move Press & Hold: Select
Buttons Description
Power Off
Power off the product.
On the control menu screen, press Pto move the cursor to Power Off ,
and then press and hold Pto turn off the product.
Source
Select the connected input source.
On the control menu screen, press Pto move the cursor to Source , and
then press and hold Pto display the input source screen.
With the input source screen displayed, press and hold Pto change the
input source.
―The Pbutton can be used to control Power Off and Source only.
―To close the control menu screen, wait more than 3 seconds without pressing P.

13
Reverse Side
―The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
DISPLAYOUT
Port Description
POWER STATUS
View the power status of the Signage Player Box.
P
Power on or off the Signage Player Box.
IR IN
Connect to the IR blaster cable.
USB ¨
Connect to a USB memory device.
RS232C OUT
Connects to MDC using an RS232C adapter.
RS232C IN
AUDIO OUT
Connects to the audio of a source device.
Port Description
HDMI IN 1, HDMI IN 2
Connects to a source device using a HDMI cable or HDMI-DVI cable.
DP IN
Connects to a PC using a DP cable.
DISPLAY OUT
Connects to another display device, using a DP cable.
DVI OUT
Use the DVI cable or HDMI-DVI cable to connect the Signage Player Box
to the display device.
RJ45
Connects to MDC using a LAN cable.
DC 14V
Connects to the AC/DC adapter.
SD Card
Connect to an SD memory card.

14
Mounting the Signage Player Box
To install the Signage Player Box inside the product, ensure it is installed by a technician who is
trained to install and disassemble the product.
* Ensure the vents (
A
) are not blocked by an object.
* If you mount this Signage Player Box on your display device, the Samsung Ultra Slim
WallMount (WMN1000*/WMN2000*) cannot be used.
Conneting to the Signage Player Box
Use a DP or DVI cable to connect the DISPLAY OUT or DVI OUT port on the Signage Player Box
to the display device.
* Press SOURCE on the remote control provided with the display device to change the input
source to MagicInfo.
* To view media in UHD resolution, use the supplied DP cable.
―The device may generate heat during operation. Need caution.

15
– Remote control button functions
may differ for different products.
Remote Control
―Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
―A button without a description in the image below is not supported on the product.
Power off the product.
Number buttons
Enter the password in the OSD menu.
Mute the sound.
Unmuting the sound: Press MUTE again or
press the volume control(+ VOL -) button.
Player Launch Button.
Display or hide the onscreen display menu, or
return to the previous menu.
Power on the product.
Adjust the volume.
Change the input source.
Use this hotkey to directly access MagicInfo.
This hotkey is available when a Signage
Player Box is connected.

16
Display information about the current input
source.
Move to the upper, lower, left or right menu,
or adjust an option's setting.
Confirm a menu selection.
Exit the current menu.
Manually select a connected input source
from HDMI 1, HDMI 2, or DisplayPort.
POWER ON / POWER OFF
Turn on or off the Smart Signage device.
SOURCE
View or select an external device connected
to the Smart Signage device.
Return to the previous menu.
Used in multimedia mode.
Quickly select frequently used functions.
– Remote control button functions
may differ for different products.
To place batteries in the remote control
Press a button on the remote
control pointing at the sensor on
the front of the product to perform
the corresponding function.
– Using other display devices in the
same space as the remote control
of this product can cause the other
display devices to be inadvertently
controlled.
Use the remote control within 7
m to 10 m from the sensor on the
product at an angle of 30 from
the left and right.
– Store used batteries out of reach of
children and recycle.
– Do not use a new and used battery
together. Replace both batteries at
the same time.
– Remove batteries when the remote
control is not to be used for an
extended period of time.

17
Remote Control (RS232C)
Cable Connection
RS232C Cable
Interface RS232C (9 pins)
Pin TxD (No.2), RxD (No.3), GND (No.5)
Bit rate 9600 bps
Data bits 8 bit
Parity None
Stop bit 1 bit
Flow control None
Maximum length 15 m (only shielded type)
•Pin assignment
1 2 3 4 5
6 7 8 9
5 4 3 2 1
9 8 7 6
<Male type> <Female type>
Pin Signal
1
Detect data carrier
2
Received data
3
Transmitted data
4
Prepare data terminal
5
Signal ground
6
Prepare data set
7
Send request
8
Clear to send
9
Ring indicator

18
•RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
5
16
9
-P2-
1
2
3
-P1-
-P1- -P1- -P2- -P2-
Male type Rx
Tx
Gnd
3
2
5
----------
----------
----------
2
1
3
Tx
Rx
Gnd
STEREO
PLUG
(3.5ø)
LAN Cable
•Pin assignment
12345678
Pin No Standard Colour Signal
1
White and orange TX+
2
Orange TX-
3
White and green RX+
4
Blue NC
5
White and blue NC
6
Green RX-
7
White and brown NC
8
Brown NC

19
•Connector : RJ45
Direct LAN cable (PC to HUB)
RJ45 RJ45 MDC
HUB
P1
P1P2
P2
Signal P1 P2 Signal
TX+ 1 <--------> 1 TX+
TX- 2 <--------> 2 TX-
RX+ 3 <--------> 3 RX+
RX- 6 <--------> 6 RX-
Cross LAN cable (PC to PC)
RJ45
P1 P2
Signal P1 P2 Signal
TX+ 1 <--------> 3 RX+
TX- 2 <--------> 6 RX-
RX+ 3 <--------> 1 TX+
RX- 6 <--------> 2 TX-

20
Connection
―Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the
product.
•Connection 1
DISPLAYOUT
•Connection 2
DISPLAYOUT
•Connection 3
DISPLAYOUT