Samsung Verizon SLS-BU102 User manual

Verizon 4G LTE
Network Extender for Enterprise
User Guide
Network Systems
Samsung Telecommunications America
Document Version 1.0
March 2015
VSR 1.2.8

© 2015 SAMSUNG Electronics Co. Ltd.
All Rights Reserved. No part of this document may be photocopied, reproduced, stored in a retrieval
system, or transmitted, in any form or by any means whether, electronic, mechanical, or otherwise
without the prior written permission of SAMSUNG Electronics Co., Ltd.
No warranty of accuracy is given concerning the contents of the information contained in this
publication. To the extent permitted by law no liability (including liability to any person by reason of
negligence) will be accepted by SAMSUNG Electronics Co., Ltd., its subsidiaries or employees for
any direct or indirect loss or damage caused by omissions from or inaccuracies in this document.
SAMSUNG Electronics Co., Ltd. reserves the right to change details in this publication without
notice.
This manual should be read and used as a guideline for properly installing and/or operating the
product.
This manual may be changed for system improvement, standardization and other technical
reasons without prior notice.
Updated manuals are available at:
http://www.verizonwireless.com/

Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 iii
©Samsung
This product contains chemicals known to the State of California to cause cancer
and reproductive toxicity.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the
property of Samsung or its respective suppliers relating to the SAMSUNG device,
including but not limited to, accessories, parts, or software relating thereto (the
“4G LTE Network Extender for Enterprise”), is proprietary to Samsung and
protected under federal laws, state laws, and international treaty provisions.
Intellectual Property includes, but is not limited to, inventions (patentable or
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agree that you will not (and will not attempt to) modify, prepare derivative works
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with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product, including but not limited to
‘PowerTOP’ and ‘e2fsprogs’, incorporate source code covered under GNU
General Public License (GPL), GNU Lesser General Public License (LGPL),
OpenSSL License, BSD License and other open source licenses. To obtain the
source code covered under the open source licenses, please visit:
http://opensource.samsung.com.

Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2 v1.0 iv
©Samsung
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON
THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO
EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE
MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY
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CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT
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MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR
IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO
THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR
ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR
USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE
EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR
BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR
INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY
SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM
SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR
DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER
MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH
AS CUSTOM OS.
Samsung Telecommunications America (STA), LLC
Address:
1301 E. Lookout Drive
Richardson, TX 75082
Phone: 1-800-SAMSUNG (726-7864)
Phone: [phone]-HELP (4357)
Internet Address:
www.samsung.com
©2014 Samsung Telecommunications America, LLC. Samsung is a registered
trademark of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System
(Automated Response System) at: www.samsung.com/us/support

Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2.6 v1.0 v
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Contents
Preface 1
Relevance ......................................................................................................................................... 1
Conventions in this Document ......................................................................................................... 1
Revision History................................................................................................................................ 1
Organization of This Document ....................................................................................................... 2
Related Documentation ................................................................................................................... 2
Personal and Product Safety ............................................................................................................ 3
Chapter 1 Getting Started 5
Introduction ..................................................................................................................................... 5
Features ........................................................................................................................................... 6
System Requirements ...................................................................................................................... 7
Components ..................................................................................................................................... 9
Chapter 2 Device Setup 12
4G LTE Network Extender Setup .................................................................................................... 12
System Status Indicator Startup Sequence .................................................................................... 15
Chapter 3 Graphical User Interface (GUI) 28
Welcome ............................................................................................Error! Bookmark not defined.
Connected Devices ......................................................................................................................... 33
Settings........................................................................................................................................... 34
About.............................................................................................................................................. 37
Chapter 4 Configuring Your Device 41
Chapter 5 Troubleshooting 43
Solid Red LED.................................................................................................................................. 43
Solid Alternating Orange and Red LED ........................................................................................... 43
Blinking Red LED............................................................................................................................. 43
Blinking Orange LED ....................................................................................................................... 43
Slow Blinking Alternating Red and Green LED ............................................................................... 44
Alarms ............................................................................................................................................ 44
Appendix Acronyms 49

Contents
Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2 v1.0 vi
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List of Figures
Figure 1. Verizon Wireless 4G LTE Network Extender for Enterprise ............................................................. 5
Figure 2. Box Contents .................................................................................................................................... 7
Figure 3. Components - Front View ................................................................................................................ 9
Figure 4. Connection Overview ..................................................................................................................... 10
Figure 5. STS LED Overview........................................................................................................................... 11
Figure 6. Connect the RF Antennas............................................................................................................... 12
Figure 7. Connect the Ethernet Cable ........................................................................................................... 13
Figure 8. Connect the GPS Antenna .............................................................................................................. 13
Figure 9. Connect the GPS Arrestor and Line Amplifier ................................................................................ 14
Figure 10. Connect the Power Supply ............................................................................................................. 14
Figure 11. Power On........................................................................................................................................ 15
Figure 12. Software Loaded ............................................................................................................................ 16
Figure 13. Acquired IPv4 Address ................................................................................................................... 17
Figure 14. DNS Lookup .................................................................................................................................... 18
Figure 15. Attempting to Reach SeGW ........................................................................................................... 19
Figure 16. Successfully Reached SeGW........................................................................................................... 20
Figure 17. VPN Setup Completed.................................................................................................................... 21
Figure 18. SeGW Authentication Failure......................................................................................................... 22
Figure 19. GPS Acquisition Progress................................................................................................................ 23
Figure 20. Connection with Management System .......................................................................................... 24
Figure 21. Software Update ............................................................................................................................ 25
Figure 22. Configuration in Progress............................................................................................................... 26
Figure 23. Operational Status ......................................................................................................................... 27
Figure 24. 4G LTE Network Extender Login Pop-Up Window ......................................................................... 30
Figure 25. 4G LTE Network Extender Welcome Page ..................................................................................... 31
Figure 26. Header Status States ...................................................................................................................... 32
Figure 27. Mouse-over GPS Fix ....................................................................................................................... 32
Figure 28. 4G LTE Network Extender Connected Devices Page ...................................................................... 33
Figure 29. 4G LTE Network Extender Network Settings Tab........................................................................... 34
Figure 30. 4G LTE Network Extender Advanced Settings Tab ......................................................................... 35
Figure 31. 4G LTE Network Extender Change Password Tab .......................................................................... 36
Figure 32. 4G LTE Network Extender Status and Alerts Tab ........................................................................... 37
Figure 33. 4G LTE Network Extender GPS Tab ................................................................................................ 38
Figure 34. 4G LTE Network Extender Performance Tab.................................................................................. 39
Figure 35. 4G LTE Network Extender Support Tab.......................................................................................... 40

Contents
Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2 v1.0 vii
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List of Tables
Table 1. Destination Ports............................................................................................................................ 41
Table 2. 1588 Ports ...................................................................................................................................... 41
Table 3. Firewall Settings ............................................................................................................................. 41
Table 4. Critical Alarms ................................................................................................................................ 44
Table 5. Minor Alarms ................................................................................................................................. 47

Verizon 4G LTE Network Extender for Enterprise User Guide VSR 1.2 v1.0 1
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Preface
This manual describes how to install the 4G LTE Network Extender for Enterprise
and cable connection specifications.
Relevance
This manual applies to the following products/software.
Model
Release
SLS-BU102
VSR 1.2.6
Conventions in this Document
Samsung Networks product documentation uses the following conventions.
Symbols
Symbol
Description
Indicates a task.
Indicates a shortcut or an alternative method.
Provides additional information.
Provides information or instructions that you should follow to avoid service
failure or damage to equipment.
Provides information or instructions that you should follow to avoid personal
injury or fatality.
Provides antistatic precautions that you should observe.
Revision History
The following table lists all versions of this document.
Version
Date
Description
1.0
03/13/2015
First version

Chapter 1 Getting Started
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Organization of This Document
Section
Title
Description
Chapter 1
Getting Started
Provides an overview of the Network
Extender.
Chapter 2
Device Setup
Describes the procedures needed to
set up the Network Extender.
Chapter 3
Network Extender Admin
Website (Local)
Describes the Network Extender
Admin Website (Local).
Chapter 4
Configuring Your Device
Provides detailed information
regarding firewall settings.
Chapter 5
Troubleshooting
Provides information to troubleshoot
STS LED statuses.
Appendix A
Acronyms
List of terms.
Related Documentation
Verizon 4G LTE Network Extender for Enterprise Quick Start Guide
Verizon 4G LTE Network Extender for Enterprise Product, Safety and
Warranty
Verizon 4G LTE Network Extender for Enterprise Installation Manual

Chapter 1 Getting Started
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Personal and Product Safety
This product safety information includes U.S. directives that you must follow.
All applicable OSHA regulations and standards shall be followed.
The installation, maintenance, or removal of telecommunications equipment
requires qualified, experienced personnel. Samsung installation instructions are
written for such installation personnel.
Site Safety
Site construction shall be design-approved and certified by engineers who have
valid and up-to-date P.E. license approval with the National Society of
Professional Engineers.
Workers shall evaluate site safety as per all applicable safety ordinances and
requirements including, but not limited to OSHA, NFPA 70, and applicable
building code requirements prior to, during, and after completion. Workers shall
not conduct product work until and unless the site is in full safety compliance with
associated regulatory requirements.
Materials
Workers shall use only approved materials that comply with applicable safety and
environmental requirements. All materials shall be deployed in accordance with all
applicable safety requirements, and according to manufacturer instruction.
Workers shall not install any materials that are intrinsically unsafe, or has
shipping, handling, or installation instructions that are intrinsically unsafe.
Electrical
This product contains hazardous energy levels as defined by UL 60950. Care must
be taken as injury to personnel or damage to the equipment could result from
mistakes. Maintenance should only be carried out by approved workers who have
adequate training and understanding, and are familiar with the required procedures
and instructions.
In addition to all applicable safety requirements, workers shall abide by the latest
edition of NFPA 70 national electrical code. Certified and licensed Electricians
and Power Limited Technicians shall perform electrical work as required by
applicable regulatory requirements.
All structural materials shall be grounded, and all input and outputs shall have
built-in isolation from the network as per NFPA 70 standards and client-approved
standards. All connectivity and input and output hardware ports that connect to
external power sources shall be designed and installed to meet national safety and
regulatory requirements.

Chapter 1 Getting Started
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Circuit Breaker
Branch circuit protection
The power system must be equipped with external branch circuit protection that
complies with NEC requirement and have a rating maximum of 20A.
(Use UL-listed circuit breaker.)
FCC Radiation Exposure Statement
To ensure the safety of users, the FCC has established criteria for the amount of radio
frequency energy various products may produce depending on their intended usage. This
product has been tested and found to comply with the FCC’s exposure criteria.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter. Please reference the Verizon 4G LTE Network Extender for Enterprise Product,
Safety and Warranty guide.
The installation of the base unit should allow at least 20 centimeters between the
base and persons to be in compliance with FCC RF exposure guidelines.

Chapter 1 Getting Started
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Chapter 1 Getting Started
Introduction
This user guide introduces the Verizon Wireless 4G LTE Network Extender for
Enterprise, designed to quickly enhance and extend the Verizon Wireless 4G LTE
network experience.
Figure 1. Verizon Wireless 4G LTE Network Extender for Enterprise
The following sections are included in this manual:
Important Safety Information
Using Your Device
LED Guide
Device Setup
Network Extender Admin Website (Local) Troubleshooting
Glossary
Warranty Information
Important! Before installing the Network Extender, it is essential to read the entire
manual to ensure proper operation of the system.

Chapter 1 Getting Started
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Features
The Network Extender provides the following features:
The Network Extender is a Plug and Play device that can be installed to
automatically provide enhanced in-building wireless service in an enterprise or
small office without having to change your existing mobile phone.
The Network Extender enables users to easily install and configure the system
by connecting to an existing broadband network.
The Network Extender supports an embedded web server, which enables
customization of IP settings. For more information, see the Network Extender
Admin Website (Local) chapter.
For a description of acronyms, see the Acronyms appendix.
The Network Extender box contains:
Network Extender
Ethernet cable
Two RF antennas
GPS antenna
GPS cable (7m, 22.9 ft.)
Power cord
Power supply
Mounting brackets (two brackets)
Quick Start Guide
Product Safety and Warranty manual

Chapter 1 Getting Started
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Figure 2. Box Contents
The following optional items are available via third party suppliers. Please contact
your Verizon sales representative for details:
Extra length GPS cables and outdoor GPS antenna
Power over Ethernet (POE) Power Injectors and Switches:
.)
System Requirements
An always-on broadband Internet connection with a recommended minimum
bandwidth.
oFor 30 users or less, a bandwidth of 20 Mbps downlink and 10 Mbps
uplink per unit is required to support an optimal data connection.
oFor 31 or higher users, a bandwidth of 50 Mbps downlink and 20 Mbps
uplink is recommended.
Firewall modifications are required to support the solution. Be sure to contact
your IT administrator for the required changes. Please review the Configuring
Your Device chapter, which discusses firewall rules and requirements.
Firewall modifications are required for the solution to operate. Most calls to
Customer Care arise from firewall challenges. Please verify that firewall rule
changes have been made before calling into Customer Care.

Chapter 1 Getting Started
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Chapter 1 Getting Started
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Components
The two wireless antennas provide omnidirectional transmission and reception of
signals between the Network Extender and communicating with Verizon Wireless
mobile phones. Each wireless antenna rotates 360 degrees to accommodate various
installations.
The included GPS antenna is required for the automated setup process and is
necessary in the event the mobile phone is used to call for emergency services
while in the coverage area for the Network Extender. In the event a GPS
connection is not possible, refer to the Troubleshooting chapter.
Figure 3. Components - Front View
The Network Extender has a single multicolored LED used to indicate the device
connectivity status. Please review the Network Extender Setup chapter for the
LED guide when attempting to troubleshoot any issues.

Chapter 1 Getting Started
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Figure 4. Connection Overview
The rear of the Network Extender provides access to the WAN port, power port,
and external GPS antenna.
1 GPS Antenna Port provides access to the external GPS antenna for removal
and relocation. The connections labelled 1PPS (Pulse per Second) and 10M
(10 MHz) are not used in the product.
2 Heat Vents provide passive ventilation for the Network Extender and allow
for dissipation of internally generated heat.
The Network Extender needs to remain unobstructed to allow proper air flow to
the internal components. Place the unit at least 3 meters (9.8 feet) away from
products that generate electromagnetic radiation.
3 DC Power Port provides power to the Network Extender when connected to
the AC power supply and cord (included).
Only use the provided power cord and supply. Using any other power source may
result in damage to the Network Extender.
4 Backhaul (or WAN) Port(B/H) allows you to connect the Ethernet cable
provided to establish secure communication with the Verizon Wireless 4G
LTE network via the Internet. The Backhaul port provides Ethernet
connectivity at 100 Base-TX/1000 Base-T.
5 RESET Button allows you to reset the device to factory defaults. Use a pen to
push and hold the recessed button for 10 seconds. The STS LED will then
become solid red, indicating that the device is resetting. Any manually
configured parameters will require reconfiguration.
6 STS LED (state status) indicator provides the current operational status of the
Network Extender. When blinking green, the Network Extender is in
operation. Other system states are indicated below.
7 LMT Port allows you to connect to the Network Extender Admin Website
(Local) to manage the device settings and view the device status and alarm
status.

Chapter 1 Getting Started
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Figure 5. STS LED Overview

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Chapter 2 Network Extender
Setup
Network Extender Setup
This section outlines the procedures needed to set up the Network Extender.
You may also review the Installation Manual for detailed installation instructions.
1 Confirm your package contains all components.
2 Review the Product Safety and Warranty document included in the package
contents before installing the Network Extender.
3 Place the unit near a window to acquire a GPS signal. If this is not possible,
refer to the Troubleshooting chapter. A GPS signal is required to maintain
continuous timing for proper operation and E911 service.
4 Connect the RF antennas.
Figure 6. Connect the RF Antennas

Chapter 2 Network Extender Setup
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Connect one end of the included Ethernet cable to an open LAN port on your
service provider router and connect the other end to the Backhaul Port (B/H)
located at the rear of the Network Extender. Connecting to the LMT port is
optional and is only needed when you wish to directly connect a computer to the
Network Extender to access the Local Admin Website
Figure 7. Connect the Ethernet Cable
5 Connect the supplied GPS antenna as shown in figure 8 below. Other GPS
antenna options are explained in the Network Extender Installation Manual.
Figure 8. Connect the GPS Antenna