Samsung Galaxy Buds Live User manual

www.samsung.com
USER MANUAL
English. 08/2020. Rev.1.1
SM-R180

2
Table of Contents
Basics
3 Read me first
4 About the Galaxy Buds Live
5 Device layout and functions
6 Attaching a wing tip to the earbud
7 Battery
14 Battery indicator lights identification
Using the earbuds
16 Connecting the earbuds to a mobile
device
22 Wearing the earbuds
23 Using the earbud by touch
26 Using the active noise cancelling
feature
26 Using Bixby
27 Listening to music
29 Using the equaliser
29 Using call features
Galaxy Wearable App
31 Introduction
32 Connecting and disconnecting the
earbuds
33 Viewing Galaxy Buds Live status and
customising settings
Appendix
37 Troubleshooting
40 Managing the Galaxy Buds Live
41 Restarting the earbuds
41 Coupling the earbuds
42 Removing the battery

3
Basics
Read me first
Please read this manual before using this device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, model
specifications, or device’s software. Images may differ in appearance from the actual
product. Content is subject to change without prior notice.
•
Before using other mobile devices, make sure they are compatible with the device. Visit
www.samsung.com to see the specifications of compatible mobile devices.
•
Be careful to not get the device wet while using it. The device could malfunction if it
is damaged by water. Do not wear the device during activities, such as showering or
swimming. Doing so can damage the device.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Some functions may not work as described in this manual depending on the maker and
model of the mobile device you connect to the device.
•
This product includes certain free/open source software. To see the instructions for
viewing the open source licence, go to the Samsung website (opensource.samsung.com).
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information

Basics
4
About the Galaxy Buds Live
Galaxy Buds Live are wireless earbuds which allow you to listen to music or answer incoming
calls after connecting them to your device even while doing other activities, such as working
out.
Do not wear the earbuds in high-traffic areas, such as roads or crosswalks. Doing so
may result in accidents due to slowed reaction times.

Basics
5
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the Galaxy Buds Live, available accessories, and their
images may vary depending on the region.
•
The supplied items are designed only for the Galaxy Buds Live and may not be
compatible with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from the Samsung website. Make sure
they are compatible with the models before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Device layout
Earbud
Touch-sensitive sensor
Charging contacts
Speaker
Antenna area
Microphones
Touch area
Wing tip

Basics
6
If you use the earbuds when they are broken, there may be a risk of injury. Use the
earbuds only after they have been repaired at a Samsung Service Centre.
If foreign materials are placed on the touch-sensitive sensor, they may cause the
sensor to malfunction. Before wearing the earbuds, clean the sensor first.
Charging case
Charging contacts
(right)
Earbud battery
indicator light
Charging case battery
indicator light
Charging contacts
(left)
Charger port (USB
Type-C)
If there is sweat or liquid on the charging contacts, corrosion may occur on the Galaxy
Buds Live. When there is sweat or liquid on the charging contacts or earbuds, clean
them before inserting the earbuds in the charging case.
Attaching a wing tip to the earbud
1 Select the wing tip that fits your ear.
2 Select the wing tip for the left or right ear by checking for the L or R mark on the wing
tips.

Basics
7
3 Find the L or R mark on the bottom of wing tip’s back side, and ensure that it is facing the
earbud. Hook the wing tip into the fixation hook.
•
Do not put the earbuds in your ears without wing tips. Doing so may hurt your
ears.
•
Do not pull the wing tip excessively when you attach or detach it. The wing tip may
tear.
Do not put the wing tips on the earbuds in the wrong direction. The earbuds will not
fit in your ears properly.
4 Cover the rest of earbud with the wing tip.
5 Follow the same procedure for the opposite earbud.
Battery
Charging the battery
Fully charge the battery before using the earbuds for the first time or when they have been
unused for extended periods. The earbuds will power on while charging. When you charge
the battery for the first time or when the battery is completely discharged, it needs at least
10 minutes to start to work.
Check the direction of each earbud, insert them into the corresponding slots, and then
connect the charger.

Basics
8
The charging case, which has a built-in battery, is charged along with the earbuds that are in
the charging case when connected to the charger.
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage
to your device.
•
Connecting the charger improperly may cause serious damage to the charging
case. Any damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The charging case may be
damaged if you use Micro USB cable.
•
Chargers are sold separately.
•
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power.
•
You cannot use your earbuds’wireless features while charging the earbuds’
batteries.
•
Keep the charging case closed while you store or charge the earbuds, or when you
charge the charging case.
•
If you touch the charging contacts while charging the charging case, it may affect
charging.
•
If there is sweat or liquid on the charging contacts, corrosion may occur on the
Galaxy Buds Live. When there is sweat or liquid on the charging contacts or
earbuds, clean them before inserting the earbuds in the charging case.
•
When you insert your earbuds in the charging case, the charging will start
automatically, and it will stop automatically if earbuds are fully charged.
•
It will likely not have a huge impact on the life of your Galaxy Buds Live even if you
do not remove your earbuds from the charging case after the earbuds are fully
charged.
•
If you will not be using your Galaxy Buds Live for a long time, store them after they
are charged.
•
Do not put the wing tips on the earbuds in the wrong direction. The earbuds will
not be charged if they are not properly inserted into the charging case.

Basics
9
1 Open the charging case.
2 Check the direction of each earbud and correctly insert them into their corresponding
slots in the charging case.
R
L
3 Close the charging case.

Basics
10
4 Connect the USB cable to the charger and then plug the USB cable into the charger port.
Connecting the USB cable improperly may cause serious damage to the charging
case. Any damage caused by misuse is not covered by the warranty.
5 Plug the charger into an electric socket.
The batteries of the earbuds and the charging case are charged simultaneously.
6 After fully charging, disconnect the charging case from the charger. First unplug the USB
cable from the charging case and then unplug the charger from the electric socket.
Reducing the battery consumption
When you are not using the earbuds, store them in the charged charging case. The
touch-sensitive sensor will continue to work while wearing the earbuds and reduce the usage
time.
Battery charging tips and precautions
•
If there is sweat or liquid on the charging contacts, corrosion may occur on the Galaxy
Buds Live. When there is sweat or liquid on the charging contacts or earbuds, clean them
before inserting the earbuds in the charging case.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
While charging, the Galaxy Buds Live and the charger may heat up. This is normal and
should not affect the Galaxy Buds Live’s lifespan or performance. If the battery gets
hotter than usual, the charger may stop charging. If this occurs during wireless charging,
disconnect the Galaxy Buds Live from the charger to let them cool down, then charge the
Galaxy Buds Live again later.

Basics
11
•
If you charge the Galaxy Buds Live while the charger port is wet, the Galaxy Buds Live
may be damaged. Thoroughly dry the charger port before charging the Galaxy Buds Live.
•
If the Galaxy Buds Live are not charging properly, take the Galaxy Buds Live and the
charger to a Samsung Service Centre.
•
Avoid bending the USB cable. Doing so may damage or reduce the lifespan of the USB
cable. Never use a damaged USB cable.
Wireless charging
The charging case has a built-in wireless charging coil. You can charge the battery by using a
wireless charger or another device that functions as a wireless charger.
Charging the battery with a wireless charger
1 Open the charging case.
2 Check the direction of each earbud and correctly insert them into their corresponding
slots in the charging case.
3 Close the charging case.
4 Place the centre of the charging case’s back on the centre of the wireless charger.

Basics
12
5 After fully charging, disconnect the charging case from the wireless charger.
Precautions for wireless charging
Do not place the charging case on the wireless charger when conductive materials,
such as metal objects and magnets, are placed between the charging case and the
wireless charger.
The Galaxy Buds Live may not charge properly or may overheat, or the charging case
may be damaged.
Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.
Charging the battery using Wireless PowerShare
1 Open the charging case.
2 Check the direction of each earbud and correctly insert them into their corresponding
slots in the charging case.
3 Close the charging case.
4 Place the centre of the charging case’s back on the device that functions as a wireless
charger.
The location of the wireless charging coil may vary by device. Adjust the device and
the charging case to make a strong connection.
The device that
functions as a wireless
charger

Basics
13
5 After fully charging, disconnect the charging case from the device that functions as a
wireless charger.
•
To charge properly, do not move or use either the device that functions as a
wireless charger or the charging case while charging.
•
The power charged to the Galaxy Buds Live may be less than the amount shared to
them by the device that functions as a wireless charger.
•
If you charge the Galaxy Buds Live while charging the device that functions as a
wireless charger, the charging speed may decrease or the Galaxy Buds Live may
not charge properly, depending on the charger type.
•
The charging speed or efficiency may vary depending on the device’s condition or
the surrounding environment.
•
If the remaining battery power of the device that functions as a wireless charger
drops below a certain level, power sharing will stop.
Checking the battery level
Connect the earbuds to your mobile device, launch the Galaxy Wearable app on your
mobile device, and view the battery status of each earbud and the charging case. Refer to
Connecting the earbuds to a mobile device for more information.
When the remaining battery level is low, a notification will appear on the mobile
device’s notification panel.

Basics
14
Battery indicator lights identification
The battery indicator lights inform you of your earbuds and the charging case’s charging
status.
The earbud battery indicator light is located inside of the charging case and shows the
charging status of the earbuds. The charging case battery indicator light on the front of the
charging case indicates the charging status of the case itself.
Earbud battery indicator light
Earbud battery indicator
light
Colour Status
Continuously red
•
Charging
Continuously green
•
Fully charged
Flashes red
•
Charging blocked due to abnormal temperatures

Basics
15
Charging case battery indicator light
Charging case battery
indicator light
Colour Status
Continuously red
•
Charging
Continuously green
•
Fully charged
Flashes red (rapid pace)
•
Charging blocked due to abnormal temperatures
Flashes red (flashes after
closing the charging case)
•
Battery power is low (lower than 10 %)
Red (stays on for five seconds
after closing the charging
case)
•
Battery power is low (between 10 % and 29 %)
Yellow (stays on for five
seconds after closing the
charging case)
•
Battery power is moderate (between 30 % and 59 %)
Green (stays on for five
seconds after closing the
charging case)
•
Battery power is high (more than 60 %)
•
The charging case battery indicator light flashes red when the external power is cut
off during charging.
•
If the battery indicator lights do not work as described, disconnect the charger
from the charging case and reconnect it.
•
The charging case battery indicator light will turn on only after inserting the
earbuds into the charging case and closing it.

16
Using the earbuds
Connecting the earbuds to a mobile device
Connecting the earbuds to a Samsung mobile device for the
first time
1 Check the direction of each earbud and correctly insert them into their corresponding
slots in the charging case.
If the earbud battery indicator light does not flash, connect the charging case to the
charger and charge them for more than 10 minutes.
2 Close the charging case.
3 Open the charging case.
The earbuds will enter Bluetooth pairing mode automatically and a pop-up window will
appear on your mobile device.
If the pop-up window does not appear or if you want to connect to a non-Samsung
mobile device that also uses the Android OS, refer to Connecting to a non-Samsung
mobile device that also uses the Android OS (or, the connection pop-up window does
not appear).
When the charging case battery indicator light flashes in red, take out the earbuds
from the charging case and insert them into the case again.

Using the earbuds
17
4 On your mobile device, tap
Connect on the pop-up window.
•
The connection pop-up window will appear only on Samsung mobile devices
running Android 7.1.1 or later that have the SmartThings app installed. If the
pop-up window does not appear, update the SmartThings app to the latest
version.
•
The appearance of the pop-up window may vary depending on your connected
mobile device.
5 Follow the on-screen instructions to complete the connection.
Once the earbuds are connected to your mobile device, they will automatically attempt
to connect to your mobile device whenever you open the charging case while the
earbuds are inside it.

Using the earbuds
18
•
If the earbuds do not connect to a mobile device within three minutes, Bluetooth
pairing mode will be deactivated. Close the charging case again and open it. The
earbuds will enter Bluetooth pairing mode.
•
If you want to connect to another mobile device after a connection has been
established, refer to Connecting with other devices after disconnecting from the
previous mobile device.
•
When connecting earbuds with a mobile device that has been signed in to a
Samsung account, the earbuds pairing information will be synced on the other
mobile devices that use the same Samsung account and you do not need to pair
them at the beginning again. To connect the other devices that use the same
Samsung account with the earbuds, on the mobile devices that you want to
connect, tap
Settings
→
Connections
→
Bluetooth , and then select the earbuds
synced through the Samsung account.
•
If only a single earbud is connected to your mobile device, you will hear the sound
in mono. It will automatically switch to stereo mode when both earbuds are
connected to your mobile device.
•
If the earbuds do not connect to a mobile device, the connection pop-up window
does not appear, or your mobile device cannot find the earbuds, touch and hold
both earbuds while wearing them to enter Bluetooth pairing mode manually.
When Bluetooth pairing mode is entered, you will hear a sound. However, you
cannot use this method when you are playing music after setting the volume
adjustment as a preset touch-and-hold feature.

Using the earbuds
19
Connecting to a non-Samsung mobile device that also uses
the Android OS (or, the connection pop-up window does not
appear)
1 On your mobile device, launch
Galaxy Store or Play Store and download the Galaxy
Wearable app.
•
You can download the Galaxy Wearable app only on mobile devices running
Android operating system 5.0 (API 21), or later, and with 1.5 GB of RAM or more.
•
You can change the language of the Galaxy Wearable app on your connected
mobile device. On your mobile device, launch
Settings
→
General management
→
Language and input
→
Language . English may appear by default if the
selected language on the Settings screen is not supported on the Galaxy Wearable
app.
•
When connecting to an iOS mobile device, launch the App Store app and install
the Samsung Galaxy Buds app to connect your earbuds to your device. You can
only download the Samsung Galaxy Buds app on mobile devices supporting
iPhone 7or later and the iOS10 version or higher. Some features may not be
available.
2 Check the direction of each earbud and correctly insert them into their corresponding
slots in the charging case.
If the earbud battery indicator light does not flash, connect the charging case to the
charger and charge them for more than 10 minutes.
3 Close the charging case.
4 Open the charging case.
The earbuds will enter Bluetooth pairing mode automatically.

Using the earbuds
20
5 On your mobile device, activate the Bluetooth feature to connect the earbuds to
your mobile device, launch the
Galaxy Wearable app, and then follow the on-screen
instructions to complete the connection.
Galaxy Buds Live (XXXX)
Galaxy Buds Live
Tips and precautions when connecting to the mobile device
•
If the earbuds do not connect to a mobile device within three minutes, Bluetooth pairing
mode will be deactivated. Close the charging case again and open it. The earbuds will
enter Bluetooth pairing mode.
•
If you want to connect to another mobile device after a connection has been established,
refer to Connecting with other devices after disconnecting from the previous mobile
device.
•
If the earbuds do not connect to a mobile device, the connection pop-up window does
not appear, or your mobile device cannot find the earbuds, touch and hold both earbuds
while wearing them to enter Bluetooth pairing mode manually. When Bluetooth pairing
mode is entered, you will hear a sound. However, you cannot use this method when
you are playing music after setting the volume adjustment as a preset touch-and-hold
feature.
•
Connection methods may vary depending on your device and software version.
•
You can download the Galaxy Wearable app only on mobile devices running Android
operating system 5.0 (API 21), or later, and with 1.5 GB of RAM or more.