Samsung U Flex EO-BG950 User manual

www.samsung.com
User Manual
EO-BG950
Samsung U Flex Headphones
English (EU). 07/2017. Rev.1.1

Table of Contents
English (UK)
Français
Deutsch
Italiano
Español
Magyar
Polski
Română
Български
Hrvatski
Srpski
Português
Latviešu
Lietuvių kalba
Eesti
Nederlands
Svenska
Norsk
Suomi
Dansk
Ελληνικά
Slovenščina
Slovenčina
Čeština
Türkçe


Русский
Українська
Қазақ тілі
English (USA)
Español (Castellano)
简体中文
繁體中文 (台灣)
Français (Canada)
Português (Brasil)
한국어

1
English (UK)
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Images may differ in appearance from the actual product. Content is subject to change
without prior notice.
•
Before using the headset, make sure it is compatible with your device.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Note: notes, usage tips, or additional information

2
English (UK)
Getting started
Package contents
Check the product box for the following items:
•
Headset
•
Earbud tip (3 sets, S/M/L)
•
USB cable
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

Getting started
3
English (UK)
Device layout
Right earphone
Volume (-) button
Notification light
Neckband
Volume (+) button
Left earphone
Power switch
Microphone
Charger port
Fastening magnet
Active button
Play button
Charger port cover
Fastening magnet

Getting started
4
English (UK)
Buttons and functions
Name Function
Power switch
•
Slide to turn the headset on or off.
•
Slide towards and hold for approximately three seconds to enter
Bluetooth pairing mode.
Play button
•
Press to play or pause multimedia files.
•
When a call comes in, press to answer or end calls.
•
When a call comes in, press and hold for one second to reject a
call.
Volume buttons
•
Press to adjust the volume during a call or media playback.
•
Press and hold the Volume (-) button to skip to the next file during
media playback.
•
Press and hold the Volume (+) button to skip to the previous file
during media playback.
•
Press and hold the Volume buttons (+ and -) simultaneously for
about a second to turn the vibration feature on or off.
Active button
•
Press to launch the customised features. You can set the
customised features in
Samsung Level .
•
Press and hold to launch voice recognition application such as
Bixby or S Voice .
Notification light
The notification light alerts you to the headset’s status.
Status Colour
Power on
•
Flashes blue three times
Power off
•
Flashes red three times
Bluetooth pairing
mode
•
Flashes red, green, and blue
Connected via
Bluetooth
•
Quickly flashes blue three times

Getting started
5
English (UK)
Status Colour
Incoming call
•
Flashes blue
Charging
•
Continuously on red
Fully charged
•
Continuously on green
During use or in
sleep mode
•
Off
Charging the battery
Charge the battery before using the headset for the first time or when the headset has been
unused for extended periods.
Use only Samsung-approved chargers (above 5 V / 700 mA) and cables. Unapproved
chargers can cause the battery to explode or damage the headset.
•
You can charge the headset using the charger (sold separately).
•
Using a power source other than the charger, such as a computer, may result in a
slower charging speed due to a lower electric current.
•
The headset can be used while it is charging, but it may take longer to fully charge
the battery.
•
While charging, the headset may heat up. This is normal and should not affect the
headset’s lifespan or performance. If the battery gets hotter than usual, the charger
may stop charging.
•
If the headset is not charging properly, take the headset and the charger to a
Samsung Service Centre.

Getting started
6
English (UK)
1 Open the charger port cover. Connect the headset to the USB power adaptor via the USB
cable. Plug the USB power adaptor into an electric socket.
Connecting the charger improperly may cause serious damage to the headset. Any
damage caused by misuse is not covered by the warranty.
2 After fully charging, first unplug the USB cable from the headset, and then unplug it from
the computer or the electric socket.
•
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
•
The socket-outlet shall be installed near the equipment and shall be easily
accessible.
Turning the headset on and off
Bluetooth pairing mode
ON
OFF
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.

7
English (UK)
Connecting via Bluetooth
Bluetooth
About Bluetooth
Bluetooth is a wireless technology standard that uses a 2.4 GHz frequency to connect to
various devices over short distances. It can connect and exchange data with other Bluetooth
enabled devices, such as mobile devices, computers, printers, and other digital home
appliances, without connecting via cables.
Notices for using Bluetooth
•
To avoid problems when connecting your headset to another device, place the devices
close to each other.
•
Ensure that your headset and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
•
Ensure that there are no obstacles between the headset and a connected device,
including human bodies, walls, corners, or fences.
•
Do not touch the Bluetooth antenna of a connected device.
•
Bluetooth uses the same frequency as some industrial, scientific, medical, and low power
products and interference may occur when making connections near these types of
products.
•
Some devices, especially those that are not tested or approved by the Bluetooth SIG, may
be incompatible with the headset.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files
or illegally tapping communications for commercial purposes).

Connecting via Bluetooth
8
English (UK)
Connecting to other devices
This headset is compatible with Bluetooth-enabled devices.
1 Headset Slide the Power switch towards and hold it for approximately three seconds
to enter Bluetooth pairing mode.
When you turn on the headset for the first time, it automatically enters Bluetooth pairing
mode.
2 Other device Activate the Bluetooth feature and search for Bluetooth devices.
For more information, refer to the other device’s user manual.
3 Other device Tap
Samsung U Flex (0000) from the list.
•
The PIN for the headset is the four-digit number in parenthesis displayed on the
other device’s Bluetooth settings screen. The number differs depending on the
headset.
•
Once devices are paired, recently connected devices automatically connect to your
headset whenever you turn it on.
•
If the Bluetooth connection fails or other device cannot locate the headset, remove
the device’s information from the other device’s list. Then, try to connect again.
•
If the headset does not work properly, restart it or try to pair the devices again.
•
The Bluetooth connection range and sound quality may vary depending on the
connected devices.

Connecting via Bluetooth
9
English (UK)
Connecting additional devices
The headset can connect to up to two Bluetooth-enabled devices at the same time. When
you connect the headset to two devices, the last device you connect is recognised as the
primary device. The other device is recognised as the secondary device.
1 Connect the headset to a device via Bluetooth.
2 Slide the Power switch to the right and hold it for approximately three seconds to enter
Bluetooth pairing mode.
The first device will be disconnected.
3 Connect the headset to a second device.
4 Reconncet the headset to the first device from the first device’s Bluetooth settings screen.
This feature may not be supported on some devices.
Reconnecting or disconnecting the devices
Reconnecting the devices
If the Bluetooth connection ends due to the distance between the devices, bring the devices
closer together within a certain period of time. The devices will automatically reconnect.
If the Bluetooth connection ends because of a device malfunction, access the Bluetooth
menu on the connected device to pair them again.
Disconnecting the devices
Slide the Power switch towards and hold it for approximately three seconds. Then, the
connection ends and the headset enters Bluetooth pairing mode.
You can also end the connection by turning off the headset. When you turn on the headset
again and the devices are in range, the headset automatically connects with the most
recently paired device.
Noise may occur if the Bluetooth connection is disconnected improperly.

10
English (UK)
Using the headset
Wearing the headset
The headset contains magnets in its earbuds. The American Heart Association (US)
and the Medicines and Healthcare Products Regulatory Agency (UK) both warn
that magnets can affect the operation of implanted pacemakers, cardioverters,
defibrillators, insulin pumps or other electro medical devices (collectively,“Medical
Device”) within the range of 15 cm (6 inches). If you are a user of any of these Medical
Devices, DO NOT USE THE HEADSET UNLESS YOU HAVE CONSULTED WITH YOUR
PHYSICIAN.
•
Do not store your headset near magnetic fields. Magnetic stripe cards, including
credit cards, phone cards, passbooks, and boarding passes, may be damaged by
magnetic fields.
•
Do not bend or twist the headset excessively.
•
Do not apply excessive pressure to the headset.
•
Do not pull on any part of the headset excessively.
Wearing the headset
Wear the headset around your neck and insert the earphones into your ears.

Using the headset
11
English (UK)
Connecting the earphones
Connect the earphones to each other using the built-in magnets.
Using the headset
Various features are available when the headset is connected to another device.
The following descriptions are based on a Samsung mobile device running Android
5.0. Some features may not be available depending on the connected device.
Calling features
Answering a call
When a call comes in while you are wearing the headset, the headset will beep and vibrate.
Press the Play button to answer the call.
•
When the headset is connected to two devices and both devices receive calls
simultaneously, the headset will be connected to the device that recevie call first.
•
When you play a multimedia file from one device, you can still answer calls from
the other device.
Rejecting a call
Press and hold the Play button for one second.

Using the headset
12
English (UK)
Adjusting the volume
Press the Volume button.
Switching sound output
Use the connected device’s call features to switch call audio between the headset and the
device.
Ending a call
Press the Play button.
Playing multimedia files
Control media playback, such as music and videos, using the Play button.
Playing and pausing a multimedia file
Press the Play button. The most recently-played music file will play automatically in the
default music app installed on the connected device.
During playback, press the Play button to pause playback. To resume playback, press the Play
button again.
When two connected devices are simultaneously playing multimedia files, the
headset will stream from the device that started playing a file first. When you pause
the currently-playing file, the file playing on the other device will play automatically.
Skipping to the next multimedia file
Press and hold the Volume (-) button to skip to the next file during playback.
Skipping to the previous multimedia file
Press and hold the Volume (+) button to skip to the previous file during playback.
Adjusting the volume
Press the Volume button.
Using Samsung Level
On the connected device, download the Samsung Level app from Google Play Store or
Galaxy Apps. With the app, you can check the remaining battery power and adjust the

Using the headset
13
English (UK)
volume. You can also set the headset to notify you via voice notification or vibrate when you
have notifications on the connected device. For more information, refer to the app’s help
menu.
The Samsung Level app is compatible with Samsung mobile devices running Android
operating system 4.2.2 or later. Some features may differ or may not work on your
headset depending on the connected device or the operating system.
Using Active button
When you press the Active button for the first time, it automatically launches voice
recognition application such as
Bixby or S Voice .
Press the Active button to launch the customised features.
Press and hold the Active button to launch voice recognition application such as
Bixby or S
Voice
.
If Bixby or S Voice are not installed, the default voice recognition application will
launch.
With
Samsung Level , you can customise the Active button to activate various features such
as
Clock , Timer , S Health or Voice Recorder .
Voice Recorder on the Active button menu is available only with Samsung mobile
devices. If Voice Recorder does not appear on the Active button menu, update Voice
Recorder to the latest version from Galaxy Apps or Play Store.
Updating the device
The device can be updated to the latest software.
Updating over the air
The device can be directly updated to the latest software by the firmware over-the-air (FOTA)
service.
Tap
More
→
About Samsung U Flex
→
Update Samsung U Flex software
→
OK in
Samsung Level .

14
English (UK)
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions.
Your headset does not turn on
When the battery is completely discharged, your headset will not turn on. Charge the battery
completely before turning on the headset.
Your headset freezes
If the headset’s audio experiences any problems, such as freezing or distorting, try to resolve
it by turning off the headset and then turning it on again.
If the headset is still unresponsive, end the Bluetooth connection and reconnect it. To do
this, slide the Power switch towards and hold it for approximately three seconds to enter
Bluetooth pairing mode. When the headset enters Bluetooth pairing mode, connect the
devices again, and then check the operation of the headset.
If the problem is still not resolved, contact a Samsung Service Centre.
The battery does not charge properly (For Samsung-approved
chargers)
Ensure that the charger is connected properly.
If the problem is still not resolved, contact a Samsung Service Centre.

Appendix
15
English (UK)
Another Bluetooth device cannot locate your headset
•
Ensure that your headset is in Bluetooth pairing mode.
•
Restart your headset and search for the headset again.
•
Ensure that your headset and the other Bluetooth device are within the Bluetooth
connection range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
Your headset cannot connect to another Bluetooth device
•
Ensure that your headset and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
On the device you want to connect with, disconnect all paired devices and try to connect
again.
Bluetooth connection is often disconnected
•
If there are obstacles between the devices, the operating distance may be reduced.
•
Ensure that your headset and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
When using the headset with other Bluetooth devices, the connection may be affected
by electromagnetic waves. Use the headset in environments with fewer wireless devices
present.
You cannot hear others speaking
Adjust the device volume.
Sound echoes during a call
Adjust the volume by pressing the Volume button or move to another area.

Appendix
16
English (UK)
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
Audio quality is poor
•
Wireless network services may be disabled due to issues with the service provider’s
network. Ensure to keep the headset away from electromagnetic waves.
•
Ensure that your headset and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
You may experience drops in volume or noise depending on the connected device’s
volume. To avoid this, appropriately adjust the connected device’s sound.
The headset works differently as described in the manual
•
Available functions may differ depending on the connected device.
•
Some features cannot be used when two devices are connected with the headset at the
same time.
The battery depletes faster than when first purchased
•
When you expose the headset or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
The battery is consumable and the useful charge will get shorter over time.
Removing the battery
•
To remove the battery, contact an authorised service centre. To obtain battery
removal instructions, please visit www.samsung.com/global/ecodesign_energy.
•
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
•
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.

17
English (UK)
Copyright
Copyright © 2017 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth®is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
All other trademarks and copyrights are the property of their respective owners.

1
Français
Avant toute utilisation
Veuillez lire attentivement ce mode d'emploi, afin de pouvoir utiliser votre appareil
correctement et en toute sécurité.
•
Les illustrations peuvent différer par rapport à l’aspect réel du produit. Les contenus
peuvent faire l’objet de modifications sans préavis.
•
Avant d’utiliser les écouteurs, vérifiez qu’ils sont compatibles avec votre appareil.
Icônes utilisées dans ce mode d’emploi
Avertissement : situations susceptibles de vous blesser ou de blesser d’autres
personnes
Attention : situations susceptibles d’endommager votre stylet ou d’autres appareils
Remarque : remarques, conseils d’utilisation ou informations complémentaires