Samsung S19E310HY User manual

User manual
S19E310HY
S22E310HY
S22E310H
S24E310HL
S27E310H
The color and the appearance may differ depending on
the product, and the specifications are subject to
change without prior notice to improve the performance.
BN46-00452A-01

Table Of Contents 2
Table Of Contents
BEFORE USING THE
PRODUCT
7 Copyright
7 Icons used in this manual
8 Cleaning
9 Securing the Installation Space
9 Precautions for storage
10 Safety Precautions
10 Symbols
11 Electricity and Safety
12 Installation and Safety
14 Operation and Safety
18 Correct posture to use the product
PREPARATIONS 19 Checking the Contents
19 Checking the Components
20 Parts
20 Control Panel
21 Direct Key guide
22 Function Key Guide
24 Reverse Side
25 Installation
25 Attaching the Stand
26 Removing the Stand
27 Adjusting the Product Tilt
28 Installing a Wall-mount Kit or Desktop Stand
29 Anti-theft Lock
CONNECTING AND USING
A SOURCE DEVICE
30 Before Connecting
30 Pre-connection Checkpoints
30 Connecting and Using a PC
30 Connecting to a PC
32 Connecting the Power
33 Driver Installation
34 Setting Optimum Resolution

Table Of Contents
Table Of Contents 3
SCREEN SETUP 35 Brightness
35 Configuring Brightness
36 Contrast
36 Configuring Contrast
37 Sharpness
37 Configuring Sharpness
38 Eye Saver Mode
38 Configuring Eye Saver Mode
39 Game Mode
39 Configuring Game Mode
40 SAMSUNG MAGIC Bright
40 Configuring SAMSUNG MAGIC Bright
42 SAMSUNG MAGIC Angle (S19E310HY /
S22E310HY / S22E310H / S27E310H)
42 Configuring SAMSUNG MAGIC Angle
44 SAMSUNG MAGIC Upscale
44 Configuring SAMSUNG MAGIC Upscale
46 Image Size
46 Changing the Image Size
48 HDMI Black Level
48 Configuring the HDMI Black Level Settings
50 Response Time (S24E310HL /
S27E310H)
50 Configuring the Response Time
51 H-Position & V-Position
51 Configuring H-Position & V-Position
53 Coarse
53 Adjusting Coarse
54 Fine
54 Adjusting Fine

Table Of Contents
Table Of Contents 4
CONFIGURING TINT 55 Red
55 Configuring Red
56 Green
56 Configuring Green
57 Blue
57 Configuring Blue
58 Color Tone
58 Configuring the Color Tone Settings
59 Gamma
59 Configuring Gamma
COORDINATING OSD 60 Language
60 Configuring Language
61 Menu H-Position & Menu V-Position
61 Configuring Menu H-Position & Menu V-
Position
62 Display Time
62 Configuring Display Time
63 Transparency
63 Changing Transparency
SETUP AND RESET 64 Reset All
64 Initializing Settings (Reset All)
65 Eco Saving Plus
65 Configuring Eco Saving Plus
66 Off Timer
66 Configuring Off Timer
67 Configuring Turn Off After
68 PC/AV Mode
68 Configuring PC/AV Mode

Table Of Contents
Table Of Contents 5
69 Key Repeat Time
69 Configuring Key Repeat Time
70 Source Detection
70 Configuring Source Detection
71 Power LED On
71 Configuring Power LED On
INFORMATION MENU AND
OTHERS
72 INFORMATION
72 Displaying INFORMATION
73 Configuring Brightness, Contrast and
Sharpness from the Initial Screen
INSTALLING THE
SOFTWARE
74 Easy Setting Box
74 Installing the Software
75 Removing the Software
TROUBLESHOOTING
GUIDE
76 Requirements Before Contacting
Samsung Customer Service Center
76 Testing the Product
76 Checking the Resolution and Frequency
76 Check the following.
79 Q & A
SPECIFICATIONS 81 General (S19E310HY)
82 General (S22E310HY / S22E310H)
83 General (S24E310HL)
84 General (S27E310H)
85 PowerSaver
86 Standard Signal Mode Table
APPENDIX 89 Contact SAMSUNG WORLD WIDE

Table Of Contents
Table Of Contents 6
97 Responsibility for the Pay Service (Cost
to Customers)
97 Not a product defect
97 A Product damage caused by customer's fault
97 Others
98 Correct Disposal
98 Correct Disposal of This Product (Waste
Electrical & Electronic Equipment)
99 Terminology
INDEX

7
Before Using the Product
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
© 2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is
prohibited.
Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Icons used in this manual
An administration fee may be charged if either
(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
(b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
The amount of such administration charge will be advised to you before any work or home visit is
carried out.
The following images are for reference only. Real-life situations may
differ from what is shown in the images.

8
Before Using the Product
Before Using the Product
Cleaning
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
1. Power off the monitor and computer.
2. Disconnect the power cord from the monitor.
Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
3. Wipe the monitor screen using a clean, soft and dry cloth.
Do not apply a cleaning agent that contains alcohol,
solvent, or surfactant to the monitor.
Do not spray water or detergent directly on the product.
4. Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the monitor.
5. Connect the power cord to the product after cleaning the product.
6. Power on the monitor and computer.
!
!

9
Before Using the Product
Before Using the Product
Securing the Installation Space
Ensure some space around the product for ventilation. An internal temperature rise may cause fire
and damage the product. Be sure to allow the amount of space as shown below or greater when
installing the product.
The exterior may differ depending on the product.
Precautions for storage
Be sure to contact Samsung Customer Service Center (page 89) if the inside of the monitor needs
cleaning. (A service fee will be charged.)
10 cm
(3.93
inches)
10 cm
(3.93
inches)
10 cm (3.93 inches)
10 cm (3.93 inches)
10 cm
(3.93 inches)

10
Before Using the Product
Before Using the Product
Safety Precautions
Symbols
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR
BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside. It is dangerous to
make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and
maintenance has been included with this product.
Warning A serious or fatal injury may result if instructions are not followed.
Caution Personal injury or damage to properties may result if instructions are
not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.

11
Before Using the Product
Before Using the Product
Electricity and Safety
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
An electric shock or fire may result.
Do not plug many products into the same power socket.
Otherwise, the socket may overheat and cause a fire.
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Insert the power plug all the way in so it is not loose.
An unstable connection may cause a fire.
Ensure you connect the power plug to a grounded power socket. (type 1
insulated devices only).
An electric shock or injury may result.
Do not bend or pull the power cord with force. Do not weigh the power cord
down with a heavy object.
A damaged power cord may cause an electric shock or fire.
Do not place the power cord or product near heat sources.
An electric shock or fire may result.
Remove foreign substances such as dust around the plug pins and power socket
with a dry cloth.
Otherwise, a fire may result.
!
!
!

12
Before Using the Product
Before Using the Product
Caution
Installation and Safety
Warning
Do not unplug the power cord when the product is in use.
The product may become damaged by an electric shock.
Do not use the power cord for products other than authorized products supplied
by Samsung.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
If any problem occurs in the product, unplug the power cable to completely
cut the power to the product.
Power to the product cannot be completely cut off with the power button.
Hold the plug when disconnecting the power cord from the power socket.
An electric shock or fire may result.
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP
OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
Otherwise, a fire may result.
Avoid installing the product in a narrow space with bad ventilation, such as a
bookshelf or wall closet.
Otherwise, a fire may result due to an increased internal temperature.
Keep the plastic packaging bag for the product in a place that cannot be reached
by children.
Children may suffocate.
!
!
!
!

13
Before Using the Product
Before Using the Product
Caution
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.).
The product may fall and break or cause a personal injury.
Using the product in an area with excess vibration may damage the product
or cause a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture (water
drips, etc.), oil, or smoke.
An electric shock or fire may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a
stove.
Otherwise, the product lifespan may be reduced, or a fire may result.
Do not install the product within the reach of young children.
The product may fall and injure children.
Edible oil, such as soybean oil, can damage or deform the product. Do not install
the product in a kitchen or near a kitchen counter.
Take care not to drop the product when moving it.
Otherwise, product failure or personal injury may result.
Do not set down the product on its front.
The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom
edge of the front of the product is not protruding.
The product may fall and break or cause a personal injury.
Install the product only on cabinets or shelves of the right size.
!
!

14
Before Using the Product
Before Using the Product
Operation and Safety
Warning
Put down the product carefully.
The product may fall and break or cause a personal injury.
Installing the product in an unusual place (a place exposed to a lot of fine dust,
chemical substances, extreme temperatures or a significant presence of
moisture, or a place where the product will operate continuously for an extended
period of time) may seriously affect its performance.
Be sure to consult Samsung Customer Service Center (page 89) before
installation if you want to install the product at such a place.
High voltage runs through the product. Do not attempt to disassemble, repair, or
modify the product on your own.
An electric shock or fire may result.
Contact Samsung Customer Service Center (page 89) for repair.
To move the product, first disconnect all the cables from it, including the power
cable.
Otherwise, the power cord may be damaged and a fire or electric shock may
result.
If the product generates a strange noise, a burning smell, or smoke, remove the
power cord immediately and contact Samsung Customer Service Center (page
89).
An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
The product may fall, and your child may become injured or seriously
harmed.
If the product falls or the exterior is damaged, power off the product, remove the
power cord, and contact Samsung Customer Service Center (page 89).
Otherwise, an electric shock or fire may result.
Do not put a heavy object, toy, or sweets on top of the product.
The product or heavy objects may fall as children try to reach for the toy or
sweets resulting in a serious injury.
!
SAMSUNG
!
!
!

15
Before Using the Product
Before Using the Product
If there is a thunderstorm or lightning strike, turn off the power and disconnect the
power cable.
An electric shock or fire may result.
Do not drop objects on the product or apply impact.
An electric shock or fire may result.
Do not move the product by pulling the power cord or any cable.
Otherwise, the cable may be damaged and product failure, an electric shock
or fire may result.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate
the area immediately.
Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
Otherwise, the cable may be damaged and product failure, an electric shock
or fire may result.
Do not use or keep combustible spray or an inflammable substance near the
product.
An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
Otherwise, a fire may result from an increased internal temperature.
Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable
object (paper, match, etc.) into the vent or ports of the product.
If water or any foreign substance enters the product, be sure to power off the
product, remove the power cord, and contact Samsung Customer Service
Center (page 89).
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product.
If water or any foreign substance enters the product, be sure to power off the
product, remove the power cord, and contact Samsung Customer Service
Center (page 89).
Product failure, an electric shock or fire may result.
!
!
!
GAS
!
100

16
Before Using the Product
Before Using the Product
Caution
Leaving the screen fixed on a stationary image for an extended period of time
may cause afterimage burn-in or defective pixels.
If you are not going to use the product for an extended period of time,
activate power-saving mode or a moving-picture screen saver.
Disconnect the power cord from the power socket if you do not plan on using the
product for an extended period of time (vacation, etc.).
Otherwise, a fire may result from accumulated dust, overheating, an electric
shock, or electric leakage.
Use the product at the recommended resolution and frequency.
Otherwise,Your eyesight may deteriorate.
Do not put DC power adapters together.
Otherwise, a fire may result.
Remove the plastic bag from the DC power adapter before you use it.
Otherwise, a fire may result.
Do not let water enter the DC power device or get the device wet.
An electric shock or fire may result.
Avoid using the product outdoors where it can be exposed to rain or snow.
Be careful not to get the DC power adapter wet when you wash the floor.
Do not put the DC power adapter near to any heating apparatus.
Otherwise, a fire may result.
Keep the DC power adapter in a well-ventilated area.
Looking at the screen too close for an extended period of time can deteriorate
your eyesight.
!
!
-_-
!
!
!
!

17
Before Using the Product
Before Using the Product
Do not hold the monitor upside-down or move it by holding the stand.
The product may fall and break or cause a personal injury.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an extended
period of time as it will become hot.
Store the small accessories used with the product out of reach of children.
Exercise caution when adjusting the product angle or stand height.
Otherwise, children's fingers or hands may become stuck and injured.
Tilting the product excessively may cause it to fall and result in personal
injury.
Do not place heavy objects on the product.
Product failure or personal injure may result.
!
!
!

18
Before Using the Product
Before Using the Product
Correct posture to use the product
Use the product in the correct posture as follows:
Straighten your back.
Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly
downward at the screen.
Keep your eyes directly in front of the screen.
Adjust the angle so light does not reflect on the screen.
Keep your forearms perpendicular to your upper arms and level with the back of
your hands.
Keep your elbows at about a right angle.
Adjust the height of the product so you can keep your knees bent at 90 degrees or
more, your heels attached to the floor, and your arms lower than your heart.

19
1 Preparations
1 Preparations
1.1 Checking the Contents
1.1.1 Checking the Components
Contact the dealer from whom you purchased the product if any item is missing.
The appearance of the components and items sold separately may differ from the image shown.
Components
Components may vary depending on the country.
Quick Setup Guide Warranty card
(Not available in some
locations)
Regulatory guide
User manual (optional) DC power adapter
(Integrated)
(optional)
DC power adapter
(Detachable)
(optional)
Power cable
(Only provided with the
detachable DC power
adapter.)
D-SUB cable (optional) HDMI cable (optional)
HDMI-DVI cable (optional) Stand base Stand neck

20
Preparations
1
1 Preparations
1.2 Parts
1.2.1 Control Panel
The color and shape of parts may differ from what is shown. Specifications are subject to change
without notice to improve quality.
To activate the button on the product, press the [ ] etching position exactly.
Press the other position may cause wrong action.
Icons Description
Power LED
This LED is power status indicator and works as
Power on (Power button): Off
Power saving mode: Blinking
Power Off (Power button): On
The power Indicator operation can be swapped by changing in the
menu. (SETUP&RESET Power LED On)
Actual models because of functional variation maybe haven’t this
function.
Function Key Guide
Press the [ ] button when the screen is turned on. The Function Key
Guide will appear. To access the onscreen menu when the guide is
displayed, press the corresponding direction button again.
Function Key Guide may vary depending on the function or product
model. Please refer to the actual product.
DOME Type JOG Button
Function Key Guide
Return
PRESS(Power on, Confirm selection)
Move to
RIGHT
Move to
DOWN
Move to
UP
Move to
LEFT
Power LED