Samsung S27BG65 Series User manual

The colour and the appearance may differ depending on the product, and the specifications are
subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
User Manual
S27BG65* S32BG65* S28BG70* S32BG70*

Contents
Contents
Remote Control and Peripherals
About the Samsung Smart Remote
32 Connecting the Samsung Smart Remote to the product
Precautions and Notes
Read After Installing the product
33 Picture sizes and input signals
Read Before Connecting a Computer (Supported Resolutions)
34 S27BG65* / S32BG65*
VESA DMT
VESA CVT
36 S28BG70* / S32BG70*
VESA DMT
VESA CVT
CVT Custom
Supported Resolutions forVideo Signals (CTA-861)
38 S27BG65* / S32BG65*
39 S28BG70* / S32BG70*
40 List of graphic cards supporting HDR10
Specifications
General
Before Using the Product
Safety Precautions
4 Electricity and Safety
5 Installation
6 Operation
Cleaning
Correct posture to use the product
Preparations
Installation
10 Attaching the Stand
12 Precautions for moving the product
13 Checking the space around the product
14 Adjusting the Product Tilt and Height
16 Rotating the Product
19 Anti-theft Lock
20 Attaching the BRACKET WALL
Control Panel
Connections
Ports
25 Connecting the Product to a PC as a USB HUB
26 Connecting the Power
Tidying Up the Connected Cables

Appendix
Responsibility for the Pay Service (Cost to Customers)
43 Not a product defect
44 A Product damage caused by customer’s fault
44 Others
FreeSync (forAMD graphics card)
Supported Resolutions for FreeSync (VRR)
47 S27BG65* / S32BG65*
VESA CVT
CTA-861
48 S28BG70* / S32BG70*
VESA CVT
CVT Custom

- 4 -
Before Using the Product
Safety Precautions
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE
PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is
present inside. It is dangerous to make any
kind of contact with any internal part of this
product.
AC voltage: Rated voltage marked with this
symbol is AC voltage.
This symbol indicates that this product has
included important literature concerning
operation and maintenance.
DC voltage: Rated voltage marked with this
symbol is DC voltage.
Class II product: This symbol indicates that a
safety connection to electrical earth (ground)
is not required. If this symbol is not present
on a product with a mains lead, the product
MUST have a reliable connection to protective
earth (ground).
Caution. Consult instructions for use: This
symbol instructs the user to consult the user
manual for further safety related information.
Electricity and Safety
Warning
●Do not use a damaged power cord or plug, or a loose power socket.
●Do not use multiple products with a single power socket.
●Do not touch the power plug with wet hands.
●Insert the power plug all the way in so it is not loose.
●Connect the power plug to a grounded power socket (type 1 insulated devices only).

- 5 -
●Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.
●Do not place the power cord or product near heat sources.
●Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
●Do not disconnect the power cord while the product is being used.
●Only use the power cord provided with your product by Samsung. Do not use the power cord with other
products.
●Keep the power socket where the power cord is connected unobstructed.
–The power cord must be disconnected to cut off power to the product when an issue occurs.
●Hold the plug when disconnecting the power cord from the power socket.
Installation
Warning
●DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL
THE PRODUCT NEAR HEAT SOURCES.
●Keep the plastic packaging out of the reach of children.
–Children may suffocate.
●Do not install the product on an unstable orvibrating surface (insecure shelf, sloped surface, etc.)
–The product may fall and become damaged and/or cause an injury.
–Using the product in an area with excess vibration may damage the product or cause a fire.
●Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
●Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
–The product lifespan may be reduced or a fire may result.
●Do not install the product within the reach of young children.
–The product may fall and injure children.
●Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution.
And do not install or use the product in the kitchen or near the kitchen stove.

- 6 -
Caution
●Do not drop the product while moving.
●Do not set down the product on its front.
●When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product
is not protruding.
–The product may fall and become damaged and/or cause an injury.
–Install the product only on cabinets or shelves of the right size.
●Set down the product gently.
–Product failure or personal injury may result.
●Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme
temperatures or a significant presence of moisture, or a place where the product will operate continuously for
an extended period of time) may seriously affect its performance.
–Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.
●Before assembling the product, place the product down on a flat and stable surface so that the screen is facing
downwards.
–The product is curved. Placing pressure on the product when on a flat surface may damage the product.
When the product is on the ground facing up or down, do not put pressure on it.
Operation
Warning
●There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.
–Contact Samsung Customer Service Centre for repairs.
●To move the product, first disconnect all the cables from it, including the power cable.
●If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately
and contact Samsung Customer Service Centre.
●Do not let children hang from the product or climb on top of it.
–Children may become injured or seriously harmed.
●If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then
contact Samsung Customer Service Centre.
–Continued use can result in a fire or electric shock.

- 7 -
●Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
–The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious
injury.
●During a lightning or thunderstorm, power off the product and remove the power cable.
●Do not drop objects on the product or apply impact.
●Do not move the product by pulling the power cord or any cable.
●If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.
●Do not lift or move the product by pulling the power cord or any cable.
●Do not use or keep combustible spray or an inflammable substance near the product.
●Ensure the vents are not blocked by tablecloths or curtains.
–An increased internal temperature may cause a fire.
●Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc)
into the product (via the vent or input/output ports, etc).
–Be sure to power off the product and disconnect the power cord when water or other foreign substances
have entered the product. Then contact Samsung Customer Service Centre.
●Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
–Be sure to power off the product and disconnect the power cord when water or other foreign substances
have entered the product. Then contact Samsung Customer Service Centre.
Caution
●Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or
defective pixels.
–Set the screen to power-saving mode or moving-picture screen saverwhen not using the product for an
extended period of time.
●Disconnect the power cord from the power socket if you do not plan on using the product for an extended
period of time (vacation, etc).
–Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
●Use the product at the recommended resolution and frequency.
–Your eyesight may deteriorate.

- 8 -
●Do not hold the product upside-down or move it by holding the stand.
–The product may fall and become damaged or cause an injury.
●Looking at the screen too close for an extended period of time can deteriorate your eyesight.
●Do not use humidifiers or stoves around the product.
●Rest your eyes for more than 5 minutes or look at distance objects for every1 hour of product use.
●Do not touch the screen when the product has been turned on for an extended period of time as it will become
hot.
●Store small accessories out of the reach of children.
●Exercise caution when adjusting the product angle or stand height.
–Your hand or finger may get stuck and injured.
–Tilting the product at an excessive angle may cause the product to fall and an injury may result.
●Do not place heavy objects on the product.
–Product failure or personal injury may result.
Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.
"Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be
charged.)
Do not press the product screen with hands or other objects. There is a risk of damaging the screen.
"Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
1. Power off the product and PC.
2. Disconnect the power cord from the product.
"Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
3. Wipe the product with a clean, soft and dry cloth.
Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product clean.
●Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product.
●Do not spray water or detergent directly on the product.
4. Connect the power cord to the product when cleaning is finished.
5. Power on the product and PC.

- 9 -
Correct posture to use the product
Use the product in the correct posture as follows:
●Straighten your back.
●Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen.
●Keep your eyes directly in front of the screen.
●Adjust the angle so light does not reflect on the screen.
●Keep your forearms perpendicular to your upper arms and level with the back of your hands.
●Keep your elbows at about a right angle.
●Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to
the floor, and your arms lower than your heart.
●Do the Eye excercises or blink frequently, then eye fatigue will be relieved.

- 10 -
Preparations
Installation
Attaching the Stand
"Before assembling the product, place the product down on a flat and stable surface so that the screen is facing
downwards.
"Disassembly is the reverse order of assembly.
S27BG65* / S32BG65*
x 4
1234
Place the stand neck on
the monitor as shown in
the figure.
Fasten the screws at the
top of the stand neck.
Insert the stand base
into the stand neck in the
direction as shown in the
figure.
Disassemble the COVER-
REAR TOP.
567
Assemble the COVER-
REAR TOP to the stand
neck as shown in the
figure.
Rotate the COVER-REAR TOP clockwise. Stand up the monitor as
shown in the figure.
8
After installing the
stand, place the product
upright.
Caution
Do not arbitrarily remove
the panel film. If not
observed, the warranty
service may be restricted.

- 11 -
S28BG70* / S32BG70*
x 4
1234
Place the stand neck on
the monitor as shown in
the figure.
Fasten the screws at the
top of the stand neck.
Insert the stand base
into the stand neck in the
direction as shown in the
figure.
Disassemble the COVER-
REAR TOP.
567
Assemble the COVER-
REAR TOP to the stand
neck as shown in the
figure.
Rotate the COVER-REAR TOP clockwise. Stand up the monitor as
shown in the figure.
8
After installing the
stand, place the product
upright.
Caution
Do not arbitrarily remove
the panel film. If not
observed, the warranty
service may be restricted.

- 12 -
Precautions for moving the product
●Hold the lower corners or edges of the product
when moving it.
●Do not directly apply pressure on the screen.
●Do not hold the screen when moving the product.
●Do not hold the product upside down only by the
stand.
●Do not press down on the product. There is a risk
of damaging the product.
●Be careful and ensure that your fingers are not
caught.
●Be careful and ensure that your fingers are not
caught.
●Tilt the stand neck to sides to avoid contact with
the screwdriver.

- 13 -
Checking the space around the product
Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause
fire and damage the product. Maintain enough space around the product as shown in the diagram when installing
the product.
"The exterior may differ depending on the product.
S27BG65* / S32BG65*
10 cm
10 cm 10 cm
10 cm
10 cm
S28BG70* / S32BG70*
10 cm
10 cm
10 cm
10 cm
10 cm

- 14 -
Adjusting the Product Tilt and Height
"The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to
improve quality.
S27BG65* / S32BG65*
-9.0° (±2.0°) ~ 13.0° (±2.0°)
0 ~ 120.0 mm (±5.0 mm)
S28BG70* / S32BG70*
-9.0° (±2.0°) ~ 13.0° (±2.0°)
0 ~ 120.0 mm (±5.0 mm)
●The product tilt and height can be adjusted.
●When adjusting the tilt and height, hold both sides of the product and avoid using excessive force to prevent
damage.
●When adjusting the stand height, you may hear a noise. This noise is generated because the ball inside the
stand slides when the stand height is adjusted. It is a normal noise and not a product malfunction.

- 15 -
Caution
●Grasp the left and right sides of the monitor and adjust the swivel.
●Grasp the centre of the monitor and adjust the height.
●Do NOT hold the stand moving part with your hand when leveling the screen. Your hand may get hurt.
After adjusting the product tilt and height, if the screen is not level, take the following actions.
+1˚
-1˚
●Hold the bezel at both side edges and adjust the monitor angle until the screen becomes level. (Be careful
not to directly hold the LCD display.)
●The monitor angle can be adjusted from -1° to +1°.

- 16 -
Rotating the Product
"The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to
improve quality.
S27BG65* / S32BG65*
-15.0° (±2.0°) ~ 15.0° (±2.0°) -92.0° (±2.0°) ~ 92.0° (±2.0°)
S28BG70* / S32BG70*
-15.0° (±2.0°) ~ 15.0° (±2.0°) -92.0° (±2.0°) ~ 92.0° (±2.0°)

- 17 -
You can rotate your product as shown below.
4 5 6
1 2 3
●To rotate the monitor, raise it to the full height position.
●Adjust the monitor angle in the arrow direction shown in figure 2, and then rotate the monitor.
●If the stand or monitor is not at full height or tilt position and you rotate the monitor, the monitor corners may
hit the floor and become damaged.
●When rotating the product, be careful not to damage the product by hitting the object or stand.

- 18 -
Caution
●When rotating the product, be careful not to damage the product by hitting the object or stand.
●When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product
is not protruding.

- 19 -
Anti-theft Lock
"An anti-theft lock allows you to use the product securely even in public places.
"The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-
theft locking device for details.
To lock an anti-theft locking device:
1. Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2. Put one end of the cable through the loop on the other end.
3. Insert the locking device into the anti-theft lock slot at the back of the product.
4. Lock the locking device.
–An anti-theft locking device can be purchased separately.
–Refer to the manuals provided with your anti-theft locking device for details.
–Anti-theft locking devices can be purchased at electronics retailers or online.

- 20 -
Attaching the BRACKET WALL
"Power the product off and remove the power cable from the power socket.
S27BG65* / S32BG65*
3
1
4
2
S28BG70* / S32BG70*
3
1
4
2
Attach the BRACKET WALL here
BRACKET WALL
Align with on the monitor, then tightly fasten with the screws removed from the stand.