Samsung SL-M3820DW/XAA User manual

BASIC
User’s Guide
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

2
BASIC
1. Introduction
Key benefits 5
Features by models 8
Useful to know 11
About this user’s guide 12
Safety information 13
Machine overview 19
Control panel overview 22
Turning on the machine 24
Installing the driver locally 25
Reinstalling the driver 28
2. Menu Overview and Basic Setup
Menu overview 30
Machine’s basic settings 33
Media and tray 35
Basic printing 46
3. Maintenance
Ordering supplies and accessories 53
Available consumables 54
Available accessories 56
Available maintenance parts 57
Storing the toner cartridge 58
Redistributing toner 60
Replacing the toner cartridge 62
Replacing the imaging unit 65
Installing accessories 67
Monitoring the supplies life 71
Setting the toner/imaging unit low alert 72
Cleaning the machine 73
Tips for moving & storing your machine 77
4. Troubleshooting
Tips for avoiding paper jams 79
Clearing paper jams 80
Understanding the status LED 92
Understanding display messages 95

3
BASIC
5. Appendix
Specifications 101
Regulatory information 109
Copyright 119

1. Introduction
This chapter provides information you need to know before using the machine.
•Keybenefits 5
• Features by models 8
• Useful to know 11
• About this user’s guide 12
• Safety information 13
• Machine overview 19
• Control panel overview 22
• Turning on the machine 24
• Installing the driver locally 25
• Reinstalling the driver 28

Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 49).
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 193).
• To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 193).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
Fast high resolution printing
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output
(1200 x 600 x 2 bit).
• Fast, on-demand printing.
- M332x series
▪For single-side printing, 33 ppm (A4) or 35 ppm (Letter).
- M382x series
▪For single-side printing, 38 ppm (A4) or 40 ppm (Letter).
- M402x series
▪For single-side printing, 40 ppm (A4) or 42 ppm (Letter).

Key benefits
Convenience
• You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 173).
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 212).
• Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Easy Printer
Manager" on page 219 or "Using Samsung Printer Status" on page 222).
• Samusng AnyWeb Print helps you screen-capture, preview, scrap, and print
the screen of Windows Internet Explorer more easily than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 213).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 103).
• Print watermark: You can customize your documents with words, such as
“CONFIDENTIAL” (see "Using advanced print features" on page 193).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 193).
• You can print in various operating systems (see "System requirements" on
page 105).
• Your machine is equipped with a USB interface and/or a network interface.

Key benefits
Supports various wireless network setting method
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
• Using the USB cable or a network cable
- You can connect and set various wireless network settings using a USB
cable or a network cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 146.

Features by models
Some features and optional goods may not be available depending on model or country.
Operating System
(●: Included, Blank: Not available)
Operating System M332x series M382x series M402x series
Windows ● ● ●
Mac ● ● ●
Linux ● ● ●
Unix ● ●
(M382xND/M382xDW only)
●

Features by models
Software
You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software
in the Select Software to Install window.
(●: Included, Blank: Not available)
Software M332x series M382x series M402x series
SPL printer driver ● ● ●
PCL printer driver ● ●
(M382xND/M382xDW only)
●
PS printer drivera● ●
(M382xND/M382xDW only)
●
XPS printer drivera● ● ●
Samsung Easy Printer Manager Device Settings ● ● ●
Samsung Printer Status ● ● ●
Direct Printing Utilitya● ● ●
Samsung AnyWeb Printa● ● ●
SyncThru™ Web Service ● ●
(M382xND/M382xDW only)
●
SyncThru Admin Web Service ●●
(M382xND/M382xDW only)
●
Easy Eco Driver ● ● ●
Easy Capture Manager ● ● ●
a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether
your computer’s OS support the software.

Features by models
Variety feature
(●: Included, ○: optional, Blank: Not available)
Features M332x series M382x series M402x series
Hi-Speed USB 2.0 ● ● ●
IEEE 1284B parallel connectora○ ○ ○
Network Interface Ethernet 10/100 Base TX wired
LAN
● ●
(M382xND/M382xDW only)
Network Interface Ethernet 10/100/1000 Base TX
wired LAN
●
Network Interface 802.11b/g/n wireless LANb●
(M382xDW only)
Eco printing ● ● ●
Duplex (2-sided) printing ● ● ●
USB memory interface
Memory module
○
(M382xND/M382xDW only)
○
Optional tray (Tray2)
○ ○
(M382xND/M382xDW only)
○
AirPrint ● ● ●
Google Cloud Print™ ● ● ●
a. If you use the parallel port, you cannot use the USB cable.
b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer
where you bought your machine.