Samsung iPolis SNP-3302 User manual

NETWORK CAMERA
User Manual SNP-3302/3302H/
3371/3371H/3371TH

Copyright
©2011 Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this
document shall be reproduced, distributed or changed, partially or wholly, without formal authorization of
Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but
no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on
the user’s own responsibility. Samsung Techwin reserves the right to change the contents of this document
without prior notice.
Warranty
If the product does not operate properly in normal conditions, please let us know. Samsung Techwin will resolve
the problem for free of charge. The warranty period is 3 years. However, the followings are excluded:
• If the system behaves abnormally because you run a program irrelevant to the system operation.
• Deteriorated performance or natural worn-out in process of time
❖Design and specifications are subject to change without prior notice.
❖The default password can be exposed to a hacking thread so it is recommended to change the
password after installing the product.
Note that the security and other related issues caused by the unchanged password shall be
responsible for the user.
Network Camera
User Manual

English _3
●OVERVIEW
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.
overview

overview
4_ overview
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC
OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS
ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on the apparatus.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature
accompanying the product.

English _5
●OVERVIEW
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive
heat such as sunshine, fire or the like.
CAUTION
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
The BNC Out terminal of the product is provided for easier installation, and is
not recommended for monitoring purposes.
If you keep the BNC cable connected, a risk of lightening may cause damage
or malfunction to the product.
Please use the input power with just one camera and other devices must not
be connected.

overview
6_ overview
Please read the following recommend safety precautions carefully.
Do not place this apparatus on an uneven surface.
Do not place this apparatus near conductive material.
Do not attempt to service this apparatus yourself.
Do not install near any magnetic sources.
Do not block any ventilation openings.
Do not place heavy items on the product.
Do not expose the camera to radioactivity.
User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.
Reference : In case of providing information for helping of product’s usages
Notice : If there’s any possibility to occur any damages for the goods and
human caused by not following the instruction
Please read this manual for the safety before using of goods and keep it in
the safe place.

English _7
●OVERVIEW
CONTENTS
OVERVIEW
3
3Important Safety Instructions
9Product Features
9Recomended PC Specifications
10 Recomended SD/SDHC Memory
Card Specifications
10 What’s Included
12 At a Glance (SNP-3302/3371)
15 At a Glance (SNP-3302H/3371H/
3371TH)
INSTALLATION &
CONNECTION
17
19 DIP Switch Setting (SNP-3302H/
3371H/3371TH)
29 Installation
40 Inserting/Removing an SD
Memory Card
41 Memory Card Information
(Not Included)
NETWORK CONNECTION
AND SETUP
42
42 Connecting the Camera Directly
to Local Area Networking
43 Connecting the Camera Directly
to a DHCP Based DSL/Cable
Modem
44 Connecting the Camera Directly
to a PPPoE Modem
45 Connecting the Camera to a
Broadband Router with the
PPPoE/Cable Modem
46 Buttons used in IP Installer
47 Static IP Setup
50 Dynamic IP Setup
51 Port Range Forward (Port Mapping)
Setup
53 Connecting to the Camera from a
Shared Local PC
53 Connecting to the Camera from a
Remote PC via the Internet

overview
8_ overview
SETUP SCREEN
64
64 Setup
64 Audio & Video Setup
79 Network Setup
85 Event Setup
94 System Setup
APPENDIX
99
99 Specification
104 Product Overview
106 Troubleshooting
108 Open Source Announcement
110 GPL/LGPL Software License
WEB VIEWER
54
54 Connecting to the Camera
55 Login
56 Installing Silverlight Runtime
58 Using the Live Screen
61 Playback
63 Playing the backup recordings

English _9
●OVERVIEW
PRODUCT FEATURES
• 4CIF Video Quality
• Multi-Streaming
This network camera can display videos in different resolutions and qualities
simultaneously using different CODECs.
M
However, MPEG-4 video can not be played on a web page. Use CMS software if you want to play
the video on a web page.
• Web Browser-based Monitoring
Using the Internet web browser to display the image in a local network environment.
• Alarm
If an event occurs, the event-related video will be transferred to the email specified by the
user or saved to the SD memory, or the event signal will be sent to the Alarm Out port.
• Intelligent Video Analysis
Analyzes the event video according to the user-specified rules to recognize the event.
• ONVIF (Spec 1.02) Compliance
This product supports ONVIF Core Spec. 1.02.
For more information, refer to www.onvif.org.
RECOMENDED PC SPECIFICATIONS
•CPU : Intel(R) Core(TM)2 2.00 GHz or higher
•Operating System : Windows XP, VISTA, 7, Mac OS
•Resolution : 1280X1024 pixels or higher
•RAM : 1GB or higher
•Web Browser :
Internet Explorer 7.0 or 8.0,
Firefox, Chrome, Safari
Neither a beta test version unlike the version released in the company website nor the developer version will
be supported.
On Firefox v3.5 or higher, displaying warning message dialog may cause an error.
If connecting to IPv6 in Windows XP, it can cause some problem.
It is recommended to connect to IPv6 in Windows 7.
•Video Memory : 128MB or higher

overview
10_ overview
RECOMENDED SD/SDHC MEMORY CARD SPECIFICATIONS
•2GB ~ 32GB
•To ensure proper recording of video data, it is recommended you use a memory card that
supports at least read/write speed 10Mbps and Class 6.
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package.
Appearance Item Name Quantity Description Model Name
Camera 1
SNP-3302/3371,
SNP-3302H/
3371H/3371TH
User Manual,
Installer S/W CD,
CMS S/W DVD
2
SNP-3302/3302H/
3371/3371H/3371TH
Quick Guide 1
BNC cable 1
Used to test the camera
connection to a portable display
device
Installation base 1 If installing it indoors or in a
ceiling housing SNP-3302/3371

English _11
●OVERVIEW
Appearance Item Name Quantity Description Model Name
Tapping Screw 3
Used for installation on the wall
or ceiling
SNP-3302/3371
Template 1 Product installation guide
Hexagon screw 3 Used for attaching the
installation base to the camera
SNP-
3302H/3371H/3371TH
L Wrench 1
Used for fixing the installation
base after attaching it to the
camera
Installation base 1 Bracket for mounting outdoors

overview
12_ overview
AT A GLANCE (SNP-3302/3371)
Appearance
Item Description

Unlock button Used if installing the camera in the installation base.
b
Dome Cover Dome cover for the lens and unit protection.
c
Main unit Protect the internal PTZ mechanism from the direct sunlight.

SD Memory Card
Compartment Compartment for the SD memory card.

Reset Button Pressing and holding this button for about 5 seconds will reset all camera
settings to the factory default.

After Service Port
(A/S port) This is for the repair purpose only that is not available for the user.

b
c




English _13
●OVERVIEW
Bottom View of Installation
Base
Item Description

Communications
Setup Switch Set the transfer rate and protocols.
b
ID Setup Switch Specify the camera ID.
c
Safety cable hook Cable hook that is designed for preventing an accidental fall of the product.

Communications
and AUX Ports Used for RS-485 communications.

Network
Connections Network cable port.

Audio Input Port Used to connect the audio input cable.
Inner View of Installation Base
/0
SW1
SW2
ON2,400
Baud
Weight
2-5 2-6
Address
4,800
9,600
19,200
ON 1-1
1-2
1-3
1-4
1-5
1-6
1-7
1-8
1
2
4
8
16
32
64
128
ON OFF
OFF OFF
OFF ON
2-10
XOFFOFF
ONONO
2-11 Termination
ETC
AUX1
AUX2
ON
ON
2-7
422
Response
2-8 2-9 2-12
Protocol 2-1
STW
Pelco-D
Pelco-P
SEC
Panasonic
Vicon
Honeywell
AD
2-2 2-3 2-4
OFF OFF OFF OFF
OFF OFF OFF ON
OFF OFF ON OFF
OFF OFF ON ON
OFF ON OFF OFF
OFF ON OFF ON
OFF OFFON ON
OFF ON ON ON
ON ON
OFF
SW1
12345678
SW2 ON ON
OFF
123456789 121110
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overview
14_ overview
Item Description

Audio Output Port Used to connect the audio output cable.

Alarm I/O Port Used to connect the alarm I/O cable.

Power Port Used to connect the power.

Video Out Port Analog video output port. (for installation)

English _15
●OVERVIEW
AT A GLANCE (SNP-3302H/3371H/3371TH)
Appearance
Item Description

Main unit Protects the internal PTZ mechanism from the direct sunlight, rain or
external impact.
b
Dome Cover Dome cover for the lens and unit protection.
c
Safety cable hook Cable hook that is designed for preventing an accidental fall of the product.
c

b

overview
16_ overview
Bottom View of Installation
Base
Item Description

Communications
Setup Switch Set the transfer rate and protocols.
b
ID Setup Switch Specify the camera ID.
c
Communications
and AUX Ports Used for RS-485 communications.

Audio Input Port Used to connect the audio input cable.

Audio Output Port Used to connect the audio output cable.

Network
Connections Network cable port.

Video Out Port Analog video output port. (for installation)

Power Port Used to connect the power.

Alarm I/O Port Used to connect the alarm I/O cable.
Inner View of Installation Base
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English _17
●INSTALLATION & CONNECTION
❖Camera Wiring Interface Board
For the camera wiring, please refer to the picture below.
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D+ D- TX+ TX- GND COM N.O
Video
Output
Communications and AUX
Refer to Control Signal
Connection Diagram
Power Supply
AC24V 2.5A
Alarm
ETHERNET
Audio IN
Alarm output
Alarm Input
Power Input
AUX Output
Ground
Audio OUT
installation & connection

installation & connection
18_ installation & connection
Control Signal Connection
• RS-485 Communications
D+
D-
TXD+
TXD-
Camera Controller
• RS-422 Communications
D+
D-
TXD+
TXD-
TX+
TX-
RXD+
RXD-
Camera Controller
J
The maximum power capacity of the alarm and AUX outputs is 30VDC/2A, 125VAC/0.5A, and
250VAC/0.25A.
When connecting alarm input and output cables, be sure to connect one cable to each
terminal respectively.
To connect products over the camera’s capacity, please use an additional relay device.
Connecting the power connector and GND incorrectly to the NC/NO and COM ports can cause
a short circuit which may lead to fire and damage the camera.

English _19
●INSTALLATION & CONNECTION
DIP SWITCH SETTING (SNP-3302H/3371H/3371TH)
How to set up Protocols and ID DIP Switches
You can control various settings of the camera system using the Communication and ID
DIP switches. Before installing the product, please set up the DIP switches according to the
installation environment.
1. Set the switches according to your installation environment. For more detailed setup
information, please refer to the chart on the next page.
2. The camera may malfunction if the switches are not fully turned On/Off; please
double check the switches before finishing setup.
Communication Protocol DIP Switch Settings (SW2)
Communication Protocol
DIP Switch (SW2)
Camera ID DIP Switch (SW1)
ON
OFF
SW2
ON

installation & connection
20_ installation & connection
SW2 Pin No. Purpose
1~4 Protocol Settings
5~6 Baud Rate Settings
7Transfer Method (RS-485/422) Settings
8Response Mode Settings
9RESERVED
10~11 Termination Settings
12 RESERVED
•Protocol Settings
Select a communication protocol for the camera.
No. Protocol SW2-#1 SW2-#2 SW2-#3 SW2-#4
1 SAMSUNG-T OFF OFF OFF OFF
2 PELCO-D OFF OFF OFF ON
3 PELCO-P OFF OFF ON OFF
4 SAMSUNG-E OFF OFF ON ON
5 Panasonic OFF ON OFF OFF
6 VICON OFF ON OFF ON
7 Honeywell OFF ON ON OFF
8 AD OFF ON ON ON
9 Reserved ON OFF OFF OFF
10 Reserved ON OFF OFF ON
11 Reserved ON OFF ON OFF
12 Reserved ON OFF ON ON
13 Reserved ON ON OFF OFF
14 Reserved ON ON OFF ON
15 Reserved ON ON ON OFF
16 Reserved ON ON ON ON