Samsung SND-6011R User manual

NETWORK CAMERA
User Manual SND-6011R/SNO-6011R

Copyright
©2013 Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall
be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no
formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own
responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.
The default password can be exposed to a hacking thread so it is recommended to change the password
after installing the product.
Note that the security and other related issues caused by the unchanged password shall be responsible
for the user.
Network Camera
User Manual

English _3
●OVERVIEW
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.
overview

overview
4_ overview
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC
OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS
ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the Wall/ceiling
in accordance with the installation instructions.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature
accompanying the product.

English _5
●OVERVIEW
Class construction
An apparatus with CLASS construction shall be connected to a MAINS
socket outlet with a protective earthing connection.
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive
heat such as sunshine, fire or the like.
Disconnection Device
Disconnect the main plug from the apparatus, if it’s defected. And please call
a repair man in your location.
When used outside of the U.S., it may be used HAR code with fittings of
an approved agency is employed.
CAUTION
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
The CVBS out terminal of the product is provided for easier installation, and is
not recommended for monitoring purposes.
Please use the input power with just one camera and other devices must not
be connected.
The ITE is to be connected only to PoE networks without routing to the
outside plant.

overview
6_ overview
Please read the following recommended safety precautions carefully.
yDo not place this apparatus on an uneven surface.
yDo not install on a surface where it is exposed to direct sunlight, near
heating equipment or heavy cold area.
yDo not place this apparatus near conductive material.
yDo not attempt to service this apparatus yourself.
yDo not place a glass of water on the product.
yDo not install near any magnetic sources.
yDo not block any ventilation openings.
yDo not place heavy items on the product.
User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.
yReference : In case of providing information for helping of product’s usages
yNotice : If there’s any possibility to occur any damages for the goods and
human caused by not following the instruction
Please read this manual for the safety before using of goods and keep it in
the safe place.

English _7
●OVERVIEW
CONTENTS
OVERVIEW
3
3Important Safety Instructions
9Product Features
10 Recommended PC Specifications
11 Recommended Micro SD/SDHC/
SDXC Memory Card Specifications
11 What’s Included
13 At a Glance (SND-6011R)
16 At a Glance (SNO-6011R)
INSTALLATION &
CONNECTION
18
18 Installation (SND-6011R)
20 Installation (SNO-6011R )
23 Inserting/Removing a Micro SD
Memory Card (SND-6011R)
25 Memory Card Information (Not
Included)
26 Connecting with other Device
NETWORK CONNECTION
AND SETUP
30
30 Connecting the Camera Directly
to Local Area Networking
31 Connecting the Camera Directly
to a DHCP Based DSL/Cable
Modem
32 Connecting the Camera Directly
to a PPPoE Modem
33 Connecting the Camera to a
Broadband Router with the
PPPoE/Cable Modem
34 Buttons used in IP Installer
35 Static IP Setup
39 Dynamic IP Setup
40 Port Range Forward (Port
Mapping) Setup
42 Connecting to the Camera from a
Shared Local PC
42 Connecting to the Camera from a
Remote PC via the Internet

overview
8_ overview
SETUP SCREEN
59
59 Setup
59 Video Setup
72 Network Setup
83 Event Setup
98 System Setup
APPENDIX
105
105 Specification
110 Product Overview
112 Troubleshooting
114 Open Source Announcement
WEB VIEWER
43
43 Connecting to the Camera
45 Login
46 Installing Silverlight Runtime
49 Installing STW WebViewer Plugin
51 Using the Live Screen
53 Playing the recorded video

English _9
●OVERVIEW
PRODUCT FEATURES
•Dustproof/Waterproof (IP66) (SNO-6011R )
The dustproof and waterproof design makes you feel at ease when installing the product
outdoors or exposing it to rain.
•IR mode
If the IR indicator turns on, the product switches to the IR mode for preventing an object
from being too bright, which helps you identify the object in near distance.
•Visibility: 10m (SND-6011R )
In B/W mode, the IR indicator turns on with the effective visibility of 10m at 0 Lux.
•Visibility: 15m (SNO-6011R )
In B/W mode, the IR indicator turns on with the effective visibility of 15m at 0 Lux.
•Full HD Video Quality
•Multi-Streaming
This network camera can display videos in different resolutions and qualities
simultaneously using different CODECs.
•Web Browser-based Monitoring
Using the Internet web browser to display the image in a local network environment.
•Alarm
If an event occurs, the event-related video will be transferred to the FTP/email specified by
the user or saved to the Micro SD memory card.
•Built-in SD Memory (SNO-6011R )
This product is equipped with an internal 4GB memory card (SDHC).
•Tampering Detection
Detects tempering attempts on video monitoring.
•Motion Detection
Detects motion from the camera’s video input.

overview
10_ overview
•Intelligent Video Analysis
Analyzes video to detect logical events of specified conditions from the camera’s video
input.
•Face Detection
Detects faces from the camera’s video input.
•Auto Detection of Disconnected Network
Detects network disconnection before triggering an event.
•ONVIF Compliance
This product supports ONVIF Profile-S.
For more information, refer to www.onvif.org.
RECOMMENDED PC SPECIFICATIONS
•CPU : Intel Core 2 Duo 2.4 GHz or higher (for using 1920x1080 30 fps)
Intel Core i7 2.8 GHz or higher (for using 1920x1080 60 fps)
`Web Plug-in is optimized to SSE 4.1 Instruction Set.
•Resolution : 1280X1024 pixels or higher (32 bit color)
•RAM : 2GB or higher
•Supported OS : Windows XP / VISTA / 7, MAC OS X 10.7
•Supported Browser : Microsoft Internet Explorer (Ver. 10 ~ 7)
Mozilla Firefox (Ver. 19 ~9) ※Windows Only
Google Chrome 15.0 (Ver. 25 ~ 15) ※Windows Only
Apple Safari (Ver. 6.0.2(Mac OS X 10.8, 10.7 only), 5.1.7) ※Mac OS X only
`Windows 8 is supported only in the Desktop mode.
`Neither a beta test version unlike the version released in the company website nor the developer version will
be supported.
`For IPv6 connection, Window 7 or higher is recommended.
`For Mac OS X, only the Safari browser is supported.
•Video Memory : 256MB or higher
J
`If the driver of the video graphic adapter is not installed properly or is not the latest version, the
video may not be played properly.
`For a multi-monitoring system involving at least 2 monitors, the playback performance can be
deteriorated depending on the system.

English _11
●OVERVIEW
RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD
SPECIFICATIONS
•4GB ~ 64GB
•For your camera, we recommend you use a memory card from the following manufacturers:
Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend
•For the framerate below 30 fps, it is recommended to use the specification memory card
of Class 6 or higher.
•For the framerate over 31 fps, it is recommended to use the specification memory card of
Class 10 UHS or higher.
•It is recommended to set the storage frame rate to 30 fps or lower when you use the
embedded SD memory card.
For the storage frame of 31 fps or higher, it is recommended to contact the service center
and replace the memory card with the one for Class 10 UHS or higher class memory card.
(It is applicable only to the SNO-6011R model.)
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package.
Appearance Item Name Quantity Description Model Name
1. ALARM IN
2. GND
FRONT
TOP
VIDEO
RESET
1 2
Camera
1
SND-6011R or
SNO-6011R
1
Instruction book,
Installer S/W CD,
CMS S/W DVD
2SND-6011R/
SNO-6011R

overview
12_ overview
Appearance Item Name Quantity Description Model Name
Quick Guide
(Optional) 1SND-6011R/ SNO-6011R
Warranty card
(Optional) 1SND-6011R/ SNO-6011R
Template 1 Product installation guide
SND-6011R/
SNO-6011R
Tapping Screw
2
Used for installation on the
wall or ceiling
SND-6011R
3 SNO-6011R
Cable for the testing
monitor 1
Used to test the camera
connection to a portable display
device
SND-6011R
Sunshield 1It protects the camera from the
direct sunlight.
SNO-6011R
Sunshield Hold 1It fixes the sunshield with the
camera.
SNO-6011R

English _13
●OVERVIEW
AT A GLANCE (SND-6011R)
Appearance
Item Description
a
Dome cover Case cover used to protect the lens and the main unit.
b
Camera Case Housing part that covers the camera body.
1. ALARM IN
2. GND
FRONT
TOP
VIDEO
RESET
1 2
a
b

overview
14_ overview
Components
a
Micro SD
ih
FRONT
TOP
VIDEO
RESET
1 2
1. ALARM IN
2. GND
b c d
f
g
e

English _15
●OVERVIEW
Item Description
a
Internal Cover It is a cover to protect the main body.
b
Illumination Sensor Detects incoming light to control the IR LED.
c
Lens Lens for the camera.
d
IR LED These infrared LED’s are controlled by the illumination sensor.
e
Alarm Input Port
ALARM IN Used to connect the alarm input sensor or external day/
night sensor.
GND Common port for alarm output signal.
f
Reset Button
The button restores all camera settings to the factory default.
Press and hold for about 5 seconds to reboot the system.
JIf you reset the camera, the network settings will be adjusted so that
DHCP can be enabled. If there is no DHCP server in the network, you
must run the IP Installer program to change the basic network settings
such as IP address, Subnet mask, Gateway, etc., before you can
connect to the network.
g
Test Monitor Out Output port for test monitoring the video output. Use the test monitor cable
to connect to a mobile display and check the test video.
h
Micro SD Memory
Card Compartment
Compartment for the Micro SD memory card.
`
The Micro SD Card port may not be supported depending on the regions.
i
PoE Connector Connects to the network and supplies power through Ethernet cable.

overview
16_ overview
AT A GLANCE (SNO-6011R)
Appearance
Item Description
a
Sunshield It protects the camera from the direct sunlight.
b
Sunshield Hold It fixes the sunshield with the camera.
M
`Wipe out a dirty surface of the lens softly with a lens tissue or cloth to which you have applied
ethanol.

English _17
●OVERVIEW
Components
Item Description
a
PoE Connector Connects to the network and supplies power through Ethernet cable.
b
Alarm Input Port
Alarm IN Used to connect the alarm input sensor or external day/
night sensor.
GND Common port for alarm output signal.
c
Test Monitor Out Output port for test monitoring the video output. Use the test monitor cable
to connect to a mobile display and check the test video.
d
IR LED These infrared LED’s are controlled by the illumination sensor.
e
Illumination Sensor Detects incoming light to control the IR LED.
BROWN=Alarm
IN BLU=GND
a
b
c
d
e

18_ installation & connection
installation & connection
Precautions before installation
Ensure you read out the following instructions before installing the camera:
•It must be installed on the area (ceiling or wall) that can withstand 5 times the weight
of the camera including the installation bracket.
•Stuck-in or peeled-off cables can cause damage to the product or a fire.
•For safety purposes, keep anyone else away from the installation site.
And put aside personal belongings from the site, just in case.
INSTALLATION (SND-6011R)
Disassembling
1. Use one hand to hold the camera’s bottom part
and turn the cover counterclockwise with another
hand to separate it.
2. Lift up the inner cover to separate it.
FRONT
TOP
VIDEO
RESET
1 2
1. ALARM IN
2. GND
1. ALARM IN
2. GND
FRONT
TOP
VIDEO
RESET
1 2
1. ALARM IN
2. GND
FRONT
TOP
VIDEO
RESET
1 2

English _19
●INSTALLATION & CONNECTION
Installation
1. Attach the installation template to the
selected area and punch 3 holes as shown in
the figure.
2. Use the 2 supplied screws to fix the camera
to the 2 punched holes.
`Set the <FRONT TOP> mark imprinted on the
camera to face the direction of camera monitoring.
3. Connect the camera internal terminal with the
corresponding cable.
4.
Adjust the lens in a desired direction by
referring to the “Adjusting the monitoring
direction for the camera” section. (page 22)
J
`We recommend you not to touch the lens as the
camera lens has been properly focused in the
final process of manufacturing. If so, the lens may be out of focus or stained by alien substances.
5. Fasten the dome case (dome cover + camera case)
to the main body as shown in the figure.
J
`Pay attention to the direction for assembly.
6. Use one hand to hold the camera’s bottom part and
turn the cover counterclockwise with another hand.
FRONT
TOP
VIDEO
RESET
1. ALARM IN
2. GND

installation & connection
20_ installation & connection
INSTALLATION (SNO-6011R )
J
`This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the
external cable is not. You are recommended to install this product below the edge of eaves to
prevent the cable from being externally exposed.
Installation
1. Attach the installation template to the
selected area and punch 3 holes as shown in
the figure.
2. Fix the camera in 3 holes by tightening the
three tapping screws supplied with the
product.
3. Connect the cables with the camera port.
4. Adjust the direction of the camera with a
Philips screwdriver.
J
`Loosen the bracket screws, adjust the camera’s
position and tighten the screws when you adjust
the position of the camera by using a bracket. If
you adjust the camera’s position by force when
the screws are tightened, the camera may be
scratched or out of order.