Samsung DS 24D Installation instructions

TABLE OF CONTENTS
USER INSTRUCTIONS SECTION
PART DESCRIPTION PAGE
1ENHANCED DISPLAY PROGRAMMING
1.1 OVERVIEW........................................................................................... 1.1
1.2 LOCKING YOUR KEYSET................................................................... 1.2
1.3 CHANGING YOUR PASSCODE ......................................................... 1.3
1.4 CALL FORWARDING .......................................................................... 1.4
1.5 SETTING YOUR ANSWER MODE ..................................................... 1.5
1.6 PROGRAMMING YOUR STATION’S NAME ....................................... 1.6
1.7 PROGRAMMING PERSONAL SPEED DIAL LOCATIONS ................ 1.7
1.8 NAMING YOUR PERSONAL SPEED DIAL LOCATIONS .................. 1.8
1.9 ADDING EXTENDERS TO KEYS ....................................................... 1.9
1.10 CHECKING STATION STATUS ........................................................ 1.10
1.11 CHANGING YOUR TIME AND DATE DISPLAY............................... 1.11
1.12 SETTING STATION ON/OFF OPTIONS .......................................... 1.12
1.13 SELECTING A RING TONE .............................................................. 1.14
1.14 ALARM REMINDER ........................................................................... 1.15
1.15 SETTING A PROGRAMMED MESSAGE .......................................... 1.16
1.16 ALARM REMINDER WITH MESSAGE ............................................. 1.17
1.17 CALLER ID DISPLAY......................................................................... 1.18
2DS 24D KEYSET USER GUIDE
3iDCS KEYSET USER GUIDE
4STANDARD TELEPHONE USER GUIDE
5SYSTEM ADMINISTRATION AND SPECIAL FEATURES GUIDE
6 AUTO ATTENDANT ADMINISTRATION GUIDE
7SVM/SVMi E-SERIES USER GUIDE
8SVM/SVMi E-SERIES QUICK REFERENCE GUIDE
9SVM 400 USER GUIDE
DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL TABLE OF CONTENTS JUNE 2004
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.1
PART 1. ENHANCED DISPLAY PROGRAMMING
1.1 OVERVIEW
•DS 24D KEYSETS
This section provides more detailed programming procedures that can be used by
experienced display keyset users. These procedures will help explain some of the
displays observed as the simpler procedures detailed in the DS 24D Keyset User Guide
are followed.
The diagram below illustrates the keys on a DS 24D keyset,that have special functions
during programming. When required, these keys will be referred to by the names
described below.
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.2
•iDCS KEYSETS
This section provides more detailed programming procedures that can be used by
experienced display keyset users. These procedures will help explain some of the
displays observed as the simpler procedures detailed in the iDCS Keyset User Guide
are followed.
The diagram below illustrates the keys on a iDCS 28D and a iDCS 18D keyset that
have special functions during programming. When required, these keys will be referred
to by the names described below.
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.3
The diagram below illustrates the keys on a iDCS 8D keyset that have special
functions during programming. When required, these keys will be referred to by the
names described below.
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.4
1.2 LOCKING YOUR KEYSET
You can lock your keyset to prevent other people from making or receiving calls while
you are away. You can unlock it when you return.
ACTION DISPLAY
1. Press the Transfer key followed by 100
Display shows
[201] STN LOCK
PASSCODE:_
2. Enter your passocde
Default is 1234
[201] STN LOCK
UNLOCKED
3. Enter 1for locking outgoing calls (Internal
calls will still be allowed).
[201] STN LOCK
LOCKED OUTGOING
OR
4. Enter 2for locking all calls (Internal and
external calls will not be allowed).
[201] STN LOCK
LOCKED ALL CALLS
5. Enter 0to unlock your phone. [201] STN LOCK
UNLOCKED
6. Press the Transfer key to save and exit
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.5
1.3 CHANGING YOUR PASSCODE
Each keyset user can set or change his/her individual passcode. This passcode is used
to lock or unlock keysets, for toll restriction override and to access the DISA feature.
NOTE: Default passcodes cannot be used for toll restriction override or for DISA
access.
ACTION DISPLAY
1. Press the Transfer key followed by 101
Display shows
[201] PASSCODE
OLD CODE:_
2. Enter the existing passcode (default = 1234) [201] PASSCODE
OLD CODE:****
3. Enter the new passcode [201] PASSCODE
NEW CODE:_
4. Reenter the new passcode to verify the number
If reentered correctly, display shows
[201] PASSCODE
VERIFY :SUCCESS
5. Press the Transfer key to save and exit
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.6
1.4 CALL FORWARDING
The DS 616 allows six types of call forwarding—Forward All, Forward No Answer,
Forward Busy, Forward Follow Me, Forward DND and Forward External. There is an
additional option, Forward Busy/No Answer, that allows both of these options to be
activated at the same time, provided destinations have been entered for both.
ACTION DISPLAY
1. Press the Transfer key followed by 102
Display shows
[201] FORWARD
0:FORWARD CANCEL
2. Dial 0–6 to select the forward type (e.g., 1)
OR
[201] FORWARD
1:ALL CALL:NONE
Press UP or DOWN to select the forward type
Press the right soft key to move the cursor
3. Dial the destination number (e.g., 202)
OR
[201] FORWARD
1:ALL CALL:202
Press UP or DOWN to select the destination
Press the right soft key to move the cursor
4. Dial 1to set
OR
[201] FORWARD
CURENTLY SET:YES
Press UP or DOWN to select YES or NO
5. Press the Transfer key to store and exit
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.7
1.5 SETTING YOUR ANSWER MODE
Each keyset can have its answer mode for intercom calls set to one of the following
options:
RING—The station will ring in one of eight custom ring patterns. Calls are answered by
pressing the Speaker key or lifting the handset.
AUTO—After giving a short attention tone, the station will automatically answer calls on
the speakerphone. When a C.O. line is transferred to a station in Auto Answer, the
screened portion of the call will be Auto Answer, but the keyset will ring when the
transfer is complete if the user has not pressed the Speaker key or lifted the handset.
VOICE—The station will not ring. After a short attention tone, callers can make an
annoucement. The called party must press the Speaker key or lift the handset to reply.
ACTION DISPLAY
1. Press the Transfer key followed by 103
Display shows
[201] ANS MODE
RING MODE
2. Dial 0, 1or 2to change the ring mode, e.g., 2
OR
[201] ANS MODE
VOICE ANNOUNCE
Press UP or DOWN to select the ring mode
3. Press the Transfer key to store and exit
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.8
1.6 PROGRAMMING YOUR STATION’S NAME
Names are written using the keypad. Each key press selects a character. Pressing the
dial pad key moves the cursor to the next position. For example, if the directory name
is “SAM SMITH,” press the number “7” three times to get the letter “S.” Press the
number “2” once to get the letter “A.” Continue selecting characters from the table
below to complete your message. Pressing the bottom left programmable key will
change the letter from upper case to lower case. There are up to 11 characters that can
be used.
NOTE: When the character you want appears on the same dial pad key as the previous
character, press the VOL UP or DOWN keys to move the cursor to the right or to the
left.
•DS 616 KEYSETS and iDCS KEYSETS
COUNT 1 2 3 4 5
DIAL 0 < > . ) 0
DIAL 1 space ? , ! 1
DIAL 2 A B C @ 2
DIAL 3 D E F # 3
DIAL 4 G H I $ 4
DIAL 5 J K L % 5
DIAL 6 M N O ^ 6
DIAL 7 P Q R S 7
DIAL 8 T U V 48
DIAL 9 W X Y Z 9
DIAL 4: = [ ] 4
1. When the character you want appears on the same dial pad key as the previous
character, press UP to move the cursor one space to the right.
2. Other symbols are available for DIAL #.
ACTION DISPLAY
1. Press the Transfer key followed by 104
Display shows
[201] STN NAME
2. Enter the station name using the procedure
described above
[201] STN NAME
SAMSUNG
3. Press the Transfer key to store and exit
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.9
1.7 PROGRAMMING PERSONAL SPEED DIAL
LOCATIONS
You can program frequently dialed telephone numbers in a personal speed dial list.
Each station user begins with ten numbers 00–09 and may be assigned up to fifty
numbers. See your system administrator to determine the amount assigned to your
station.
NOTE: Press button Bfor flash and button Cfor pause.
Display keyset users may want to hide some speed dial numbers so they will not show
in the display. Before entering a telephone number, press button E. All digits after this
will be hidden. Press button Eagain to begin displaying digits.
If your system uses rotary (or pulse) dialing C.O. lines, pressing button Dbefore
entering a speed dial will cause all subsequent digits to be sent as DTMF tones until
the Dbutton is pressed again.
ACTION DISPLAY
1. Press the Transfer key followed by 105
Display shows
[201] SPEED DIAL
00:
If you have no speed dial bins,
the display will be as shown
[201] SPEED DIAL
SPDBLK NOT EXIST
2. Dial the location number (e.g., 05)
OR
[201] SPEED DIAL
05:_
Press UP or DOWN to select the location
Press the right soft key to move cursor
3. Enter the trunk access code (e.g., 9) followed
by the number to be dialed (e.g., 4264100)
[201] SPEED DIAL
05:9-4264100_
OR
Press the left soft key to return to step 2
4. Press the Fbutton to access the next program
OR
Press the Transfer key to save and exit
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.10
1.8 NAMING YOUR PERSONAL SPEED DIAL
LOCATIONS
This program allows a character name to be entered for each personal speed dial
location. This name enables the speed dial number to be located when using the
directory dial feature. The directory dial feature allows the display keyset user to select
a speed dial location by scanning its name. There are up to 11 characters that can be
used.
ACTION DISPLAY
1. Press the Transfer key followed by 106
Display shows
[201] SPEED NAME
00:
2. Dial the speed dial location (e.g., 01)
OR
[201] SPEED NAME
01:_
Use UP or DOWN to scroll through the location
numbers and use the right soft key to move the
cursor
3. Enter the location name using the procedure
described in Programming Your Station’s Name
[201] SPEED NAME
01:SAMSUNG_
4. Press UP or DOWN to move to the next
location
OR
Press the Fkey to program speed dial numbers
5. Press the Transfer key to store and exit
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.11
1.9 ADDING EXTENDERS TO KEYS
This program allows you to assign key extenders to make a general access feature key
more specific. The feature keys that can have extenders are listed below:
FEATURE KEY DESCRIPTION EXTENDER
BOSS Boss and Secretary 1–4
DP Direct Pickup Extension or station group number
DS Direct Station Select Any extension number
FWRD Call Forward 0–6
GPIK Group Pickup 01–20
IG In/Out of Group Any group number you are part of
(501–509)
MMPG Meet Me Page 0–9, 4
PAGE Page 0–9, 4
SPD Speed Dial 00–49, 500–999
PSMG Programmed Message 01–20
DIR Directory PERS (1), SYS (2) or STN (3)
VT Voice Mail Transfer Voice Mail Group (501–529)
ACTION DISPLAY
1. Press the Transfer key followed by 107
Display shows the first station
[201] EXT (KTS)
01:CALL1 ¤
2. Enter the key number, e.g., 18
OR
[201] EXT (KTS)
18:DS ¤
Use UP and DOWN to scroll through the keys
Use the right soft key to move the cursor
OR
Press the key to be programmed
3. Dial the extender according to above table
Press the right soft key to return to step 2
[201] EXT (KTS)
18:DS ¤DS207
OR
Press the Transfer key to store and exit
OR
Press the Speaker key to store and advance to
the next program
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.12
1.10 CHECKING STATION STATUS
This program displays the following attributes of a station port. This is a read only
feature.
0 PORT # Port (8DLI 01-08, 4DLI 01-04)
1 TYPE Simple Set
2 PICKUP GROUP None, 01–08
3 SGR Station Group Number
4 BOSS-SECR None, 1–4
5 PAGE Page Zone
6 DAY COS NO COS (01–10)
7 NIGHT COS NO COS (01–10)
ACTION DISPLAY
1. Press the Transfer key followed by 108
Display shows
[201] STN STATUS
PORT No:8DLI 01
2. Press UP or DOWN to view the status items [201] STN STATUS
TYPE:SIMPLE SET
3. Press the Transfer key to exit
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.13
1.11 CHANGING YOUR TIME AND DATE DISPLAY
Display keysets will always have the date and time displayed when not in use. You can
select from the following display options:
0 COUNTRY Sets overall display format and has two options
0 = ORIENTAL MM/DD DAY HH:MM
1 = WESTERN DAY DD MM HH:MM
1 CLOCK Sets format of clock display and has two options
0 = 12 HOUR (Displays 1 P.M. as 01:00)
1 = 24 HOUR (Displays 1 P.M. as 13:00)
2 DISPLAY Sets format of DAY and MONTH display and has two options
0 = UPPER CASE (Displays Friday as FRI and March as MAR)
1 = LOWER CASE (Displays Friday as Fri and March as Mar)
ACTION DISPLAY
1. Press the Transfer key followed by 109
Display shows
[201] DAY FORMAT
COUNTRY:WESTERN
2. Press UP or DOWN to select the display mode
Press the right soft key to move the cursor
[201] DAY FORMAT
COUNTRY:ORIENTAL
3. Press the right soft key to return to step 2
OR
Press the left soft key to return to step 3
4. Press the Transfer key to store and exit
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.14
1.12 SETTING STATION ON/OFF OPTIONS
The following options may be turned on and off at your keyset.
0. AUTO HOLD Automatically places an existing C.O. call on hold if the
CALL button, trunk key or trunk route key is pressed during
that call. This will not affect the Auto Hold part of transfer
and park/page.
1. AUTO TIMER Automatically starts the stopwatch timer immediately when a
C.O. call is answered or after a short delay on an outgoing
call.
2. HEADSET USE When on, this feature disables the hook switch, allowing a
headset user to answer all calls on the headset without
requiring to lift the handset.
3. HOT KEYPAD When on, this feature allows the user to dial directory
numbers without having to first lift the handset or press the
Speaker button.
4. KEY TONE Allows the user to hear a slight tone when pressing buttons
on the set.
5. PAGE REJOIN This feature allows keyset users to hear the remaining
portion of an ongoing internal page or all page over the
speaker of their keysets after they return their keysets to
idle. To enable this feature, follow the procedure below.
6. RING PREF. When off, this feature requires the user to press the fast
flashing button to answer a ringing call after lifting the
handset.
7. NOT CONT CID When enabled (set to ON), Caller ID information will not be
displayed on keyset for the duration of the call, but only for a
short period after the call is answered. Note: When
disabled, it is suggested that the station auto timer be
disabled. This prevents display corruption.
8. AME PSWD If this option is set to YES, station users who have AME set
must enter their station password to listen to messages
being left.
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.15
ACTION DISPLAY
1. Press the Transfer key followed by 110
Display shows
[201] STN ON/OFF
AME PSWD :OFF
2. Dial the option number from above list (e.g., 4)
OR
[201] STN ON/OFF
HOT KEYPAD :OFF
Press UP or DOWN to select the option and
press the right soft key to move the cursor
3. Press UP or DOWN to select ON or OFF
Press the left or right soft key to return to step 2
[201] STN ON/OFF
HOT KEYPAD :ON
OR
Dial 1for ON or 0for OFF
If option 0 from above list is dialed at
Step 2
[201] STN ON/OFF
AUTO HOLD :ON
If option 1 from above list is dialed at
Step 2
[201] STN ON/OFF
AUTO TIMER :ON
If option 2 from above list is dialed at
Step 2
[201] STN ON/OFF
HEADSET USE :OFF
If option 3 from above list is dialed at
Step 2
[201] STN ON/OFF
HOT KEYPAD :ON
If option 4 from above list is dialed at
Step 2
[201] STN ON/OFF
KEYTONE :ON
If option 5 from above list is dialed at
Step 2
[201] STN ON/OFF
PAGE REJOIN :ON
If option 6 from above list is dialed at
Step 2
[201] STN ON/OFF
RING PREF. :ON
If option 7 from above list is dialed at
Step 2
[201] STN ON/OFF
NOT CONT. CID:OFF
If option 8 from above list is dialed at
Step 2
[201] STN ON/OFF
AME PSWD :OFF
4. Press UP or DOWN to select ON or OFF
Press the left or right soft key to return to step 2
[201] STN ON/OFF
HOT KEYPAD :ON
5. Press the Transfer key to store and exit
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.16
1.13 SELECTING A RING TONE
Each keyset user can select one of eight ring frequencies.
ACTION DISPLAY
1. Press the Transfer key followed by 111
Display shows
[201] RING TONE
SELECTION 6
2. Dial 1–8 to select the ring tone
OR
[201] RING TONE
SELECTION 5
Press UP or DOWN to select the ring tone
Press the right soft key to move the cursor
3. Press the Transfer key to store and exit
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.17
1.14 ALARM REMINDER
Station users can have three alarms programmed at their phones. Each alarm may be
one of the following three types:
0. NOTSET The alarm is not set.
1. TODAY ONLY The alarm will ring at the programmed time and be canceled
automatically.
2. DAILY The alarm will ring each day at this time.
ACTION DISPLAY
1. Press the Transfer key followed by 112
Display shows
[201] ALM CLK(1)
HHMM: ¤NOTSET
2. Dial 1–2to select the alarm (e.g., 2)
OR
[201] ALM CLK(2)
HHMM: ¤NOTSET
Press UP or DOWN to select alarm
Press the right soft key to move the cursor
OR
Press the left soft key to return to step 2
3. Enter alarm time in 24 hour format (e.g., 1300)
Display automatically advances to step 5
[201] ALM CLK (2)
HHMM:1300¤NOTSET
4. Enter alarm type (e.g., 2)
OR
[201] ALM CLK
HHMM:1300¤DAILY
Press UP or DOWN to select alarm type
Press the right soft key to move the cursor
and return to step 2
5. Press the Transfer key to store and exit
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.18
1.15 SETTING A PROGRAMMED MESSAGE
When you will be away from your phone for any length of time, you can leave a vacant
station message. Display stations calling you will see this message and be informed of
your status or follow your instructions.
ACTION DISPLAY
1. Press the Transfer key followed by 115
Display shows
[201] PGMMSG(00)
CANCEL VAC MSG
2. Dial 00–20 to select message number, e.g., 05
OR
[201] PGMMSG(05)
PAGE ME
Press UP or DOWN to select message
3. Press the LEFT or RIGHT soft key to return to
step 2
OR
Press the Transfer key to store and exit
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DS 616 USER INSTRUCTIONS
TECHNICAL MANUAL PART 1 JUNE 2004
1.19
1.16 ALARM REMINDER WITH MESSAGE
Station users can have two alarms programmed at their phones. Each alarm may be
one of the following three types:
0. NOTSET The alarm is not set.
1. TODAY ONLY The alarm will ring at the programmed time and be canceled
automatically.
2. DAILY The alarm will ring each day at this time.
In addition, each alarm may be accompanied by a 16 character message that will be
displayed while the alarm is ringing.
NOTE: These are the same two alarms described in Alarm Reminder. This procedure
allows a message to be added. A display keyset is necessary to view messages.
ACTION DISPLAY
1. Press the Transfer key followed by 116
Display shows
[201] ALM REM(1)
HHMM: ¤NOTSET
2. Dial 1–2to select the alarm (e.g., 2)
OR
[201] ALM REM(1)
HHMM: ¤NOTSET
Press UP or DOWN to select the alarm
Press the right soft key to move the cursor
3. Enter the alarm time in 24 hour clock format
(e.g., 1300)
[201] ALM REM (2)
HHMM:1300¤NOTSET
Display automatically advances to step 4
4. Dial the valid entry from the above list for the
alarm type
[201] ALM REM
HHMM:1300¤DAILY
OR
Press UP or DOWN to select the alarm type
Press the right soft key to move the cursor
5. Enter messages using the method in
Programming Your Station’s Name
[201] ALM REM
TAKE MEDICATION
Press the right soft key to return to step 2
6. Press the Transfer key to store and exit
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