Samsung OfficeServ 7000 Series Owner's manual

GABD-000264
Ed.
02
OfficeServ 7000 Series Call Server
Programming Manual

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Co., Ltd.
TRADEMARKS
is the trademark of SAMSUNG Electronics Co., Ltd.
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©2008~2009 SAMSUNG Electronics Co., Ltd. All rights reserved.

OfficeServ 7000 Series Call Server Programming Manual
© SAMSUNG Electronics Co., Ltd. I
INTRODUCTION
Purpose
This manual describes a programming method for the OfficeServ 7000 Series system users.
OfficeServ 7000 Series allows you to utilize a digital phone to simply change the system
setup. Likewise, using a phone to change the system setup is called MMC (Man Machine
Communication) program. This manual describes how to program a digital phone.
Audience
This manual is intended for users who program the MMC of the OfficeServ 7000 Series
system.
Document Content and Organization
This manual is composed of two Chapters and Abbreviation. Each chapter is introduced as
follows:
CHAPTER 1. Overview of MMC Programming
This chapter describes things to know before starting MMC programming and about the
buttons of digital phone and cautions.
CHAPTER 2. MMC Programming
This chapter describes in detail how to use each MMC program. MMCs are listed in
numerical order.
ABBREVIATION
Acronyms frequently used in this document are described.

Conventions
II © SAMSUNG Electronics Co., Ltd.
Conventions
The following types of paragraphs contain special information that must be carefully read
and thoroughly understood. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.
WARNING
Provides information or instructions that the reader should follow in order to avoid
personal injury or fatality.
CAUTION
Provides information or instructions that the reader should follow in order to avoid
a service failure or damage to the system.
CHECKPOINT
Provides the operator with checkpoints for stable system operation.
NOTE
Indicates additional information as a reference.
Console Screen Output
The lined box with ‘Courier New’font will be used to distinguish between the
main content and console output screen text.
‘Bold Courier New’font will indicate the value entered by the operator on the
console screen.

OfficeServ 7000 Series Call Server Programming Manual
© SAMSUNG Electronics Co., Ltd. III
Reference Manuals
The following guides are also provided with your OfficeServ 7000 Series system.
OfficeServ 7000 Series Installation Guide
Describes the installation procedures and specifications for the OfficeServ 7000 Series
system.
OfficeServ 7000 Series General Description
Describes the business features available with the OfficeServ 7000 Series system.
WIP-5000M User Guide
This is a user’s guide for the WIP-5000M mobile telephone that is designed to use the
wireless LAN provided by the OfficeServ 7000 Series system.
Revision History
EDITION DATE OF ISSUE REMARKS
00 12. 2008. First Edition
01 05. 2009 Modified 26 MMCs
02 09.2009 Modified 9 MMCs(7200 MP20S info.)

Revision History
IV © SAMSUNG Electronics Co., Ltd.
This page is intentionally left blank.

OfficeServ 7000 Series Call Server Programming Manual
© SAMSUNG Electronics Co., Ltd. V
SAFETY CONCERNS
For product safety and correct operation, the following information must be given to the
operator/user and shall be read before the installation and operation.
Symbols
Caution
Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Instruction
Indication for commanding a specifically required action

Warning
VI © SAMSUNG Electronics Co., Ltd.
Warning
Before using the Auto Record feature
Before using the Auto Record feature, make sure that you are not violating any
laws. Samsung is not responsible for any illegal use of this feature.
Caution
CALL COST (MMC 508)
Changing this value when there is a call in progress may result in an inaccurate
call cost. This MPD facility requires the Meter Pulse Detection version of the trunk
card.
When changing the MMC [506], [807], [812] and [816]
MMC [506], [510], [807], [812] and [816] should not be changed from the default
levels without the assistance of the local SAMSUNG distributor.
Compliance with the National Version Standards
For the national version, OfficeServ 7000 Series is designed to comply with the
standards of the corresponding country. Therefore, if you need to use MMC 812
(Set Country Code), please consult your dealer for advice.
WARNING
CAUTION

OfficeServ 7000 Series Call Server Programming Manual
© SAMSUNG Electronics Co., Ltd. VII
TABLE OF CONTENTS
INTRODUCTION I
Purpose ......................................................................................................................................................I
Audience.....................................................................................................................................................I
Document Content and Organization .......................................................................................................I
Conventions...............................................................................................................................................II
Console Screen Output ............................................................................................................................II
Reference Manuals..................................................................................................................................III
Revision History .......................................................................................................................................III
SAFETY CONCERNS V
Symbols.....................................................................................................................................................V
Warning.....................................................................................................................................................VI
Caution......................................................................................................................................................VI
CHAPTER 1. Overview of MMC Programming 1-1
1.1 Introduction to Programming ............................................................................................... 1-1
1.2 Digital Phones........................................................................................................................ 1-2
1.2.1 DCS Euro Phones ...................................................................................................................1-2
1.2.2 DS/ITP-5000 Series Phones...................................................................................................1-3
1.3 Cautions in Programming..................................................................................................... 1-6
1.4 Program List by User’s Level ............................................................................................... 1-7
1.4.1 Station Level Programming.....................................................................................................1-7
1.4.2 Operator Level Programming..................................................................................................1-8
1.4.3 Technician Level Programming.............................................................................................1-15
1.5 Program List by Function ................................................................................................... 1-17
1.5.1 Phone Function......................................................................................................................1-17
1.5.2 Networking Function..............................................................................................................1-18
1.5.3 VoIP Function.........................................................................................................................1-18
1.5.4 WLAN Function......................................................................................................................1-19
1.5.5 LCR Function .........................................................................................................................1-19
1.5.6 AutoAttendant/Voice Mail Function......................................................................................1-19

TABLE OF CONTENTS
VIII © SAMSUNG Electronics Co., Ltd.
1.5.7 Diagnosis Function................................................................................................................ 1-20
1.5.8 Hotel Function ....................................................................................................................... 1-20
CHAPTER 2. MMC Programming 2-1
2.1 Overview of Programming Procedure..................................................................................2-1
2.2 Programming Procedure .......................................................................................................2-2
[100] STATION LOCK............................................................................................................................2-2
[101] CHANGE USER PASSCODE .....................................................................................................2-4
[102] CALL FORWARD .........................................................................................................................2-5
[103] SETANSWER MODE..................................................................................................................2-7
[104] STATION NAME ...........................................................................................................................2-9
[105] STATION SPEED DIAL..............................................................................................................2-11
[106] STATION SPEED DIAL NAME................................................................................................. 2-13
[107] KEY EXTENDER....................................................................................................................... 2-14
[108] STATION STATUS..................................................................................................................... 2-17
[109] DATE DISPLAY.......................................................................................................................... 2-19
[110] STATION ON/OFF ..................................................................................................................... 2-21
[111] PHONE RING TONE ................................................................................................................. 2-24
[112] ALARM REMINDER CLOCK.................................................................................................... 2-25
[113] VIEW MEMO NUMBER ............................................................................................................ 2-27
[114] PHONE VOLUME...................................................................................................................... 2-28
[115] SET PROGRAMMED MESSAGE............................................................................................ 2-30
[116] ALARM AND MESSAGE........................................................................................................... 2-31
[117] EDIT TEXT MESSAGE.............................................................................................................. 2-33
[118] CONFERENCE GROUP........................................................................................................... 2-34
[119] CALLER ID DISPLAY ................................................................................................................ 2-36
[120] LARGE LCD OPTIONS............................................................................................................. 2-39
[121] PHONE LANGUAGE................................................................................................................. 2-41
[122] NEWS DISPLAY SPEED.......................................................................................................... 2-42
[125] EXECUTIVE STATE.................................................................................................................. 2-43
[126] MOBEX NUMBER..................................................................................................................... 2-45
[199] SHOW LICENSE....................................................................................................................... 2-46
[200] OPEN CUSTOMER PROGRAMMING.................................................................................... 2-48
[201] CHANGE CUSTOMER PASSCODE ....................................................................................... 2-50
[202] CHANGE FEATURE PASSCODE............................................................................................ 2-51
[203] ASSIGN UA DEVICE................................................................................................................. 2-53
[204] COMMON BELL CONTROL..................................................................................................... 2-54
[205]ASSIGN LOUD BELL ................................................................................................................ 2-55
[206] BARGE-IN TYPE....................................................................................................................... 2-56