Samsung OfficeServ 7030 User manual
Ed. 03
OfficeServ 7030
Installation Manual
COPYRIGHT
This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright.
No information contained herein may be copied, translated, transcribed or duplicated for any commercial
purposes or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics
Co., Ltd.
TRADEMARKS
is the trademark of SAMSUNG Electronics Co., Ltd.
Product names mentioned in this manual may be trademarks and/or registered trademarks of their respective
companies.
This manual should be read and used as a guideline for properly installing and operating the product.
This manual may be changed for system improvement, standardization and other technical reasons without prior
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Homepage: http://www.samsungdocs.com
© 2008 SAMSUNG Electronics Co., Ltd. All rights reserved.
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OfficeServ 7030 Installation Manual
INTRODUCTION
Purpose
The Samsung OfficeServ 7030 is a modern cost effective telephone system for small
offices with 10 to 20 users. This manual describes the requirements for the installation of
the OfficeServ 7030 system as well as how to install, inspect and operate the system.
Document Content and Organization
This document consists of 7 chapters and abbreviations as follows:
CHAPTER 1. Before Installing
This chapter describes the checklists (installation site, grounding & power conditions etc.)
which should be inspected before installing the OfficeServ 7030 system. This chapter also
describes the items included in the OfficeServ 7030 package and the installation procedure.
CHAPTER 2. Mounting and Replacing the Boards
This chapter describes how to mount/replace various boards to/from the OfficeServ 7030
system.
CHAPTER 3. Installing the System
This chapter describes how to install an OfficeServ 7030 on the wall, if necessary,
depending on the installation environment.
CHAPTER 4. Connecting the Power
This chapter describes how to connect the power to the OfficeServ 7030 system.
CHAPTER 5. Connecting the C.O. Line
This chapter describes how to connect the C.O. lines to the OfficeServ 7030 system.
© SAMSUNG Electronics Co., Ltd. I
Introduction
CHAPTER 6. Connecting the Stations and Additional Equipment
This chapter describes how to connect various stations and additional equipment
(analog/digital phones, door phones, door locks etc.) to the OfficeServ 7030 system.
CHAPTER 7. Starting the System
This chapter describes the items to check before starting the OfficeServ 7030 system, as
well as the procedure for starting the system and the procedure for testing whether the
system is operating normally after startup.
ABBREVIATION
Describes the abbreviations frequently used in this document.
Conventions
The following types of paragraphs contain special information that must be carefully read
and thoroughly understood. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.
WARNING
Provides information or instructions that the reader should follow in order to avoid
personal injury or fatality.
CAUTION
Provides information or instructions that the reader should follow in order to avoid
a service failure or damage to the system.
CHECKPOINT
Provides the operator with checkpoints for stable system operation.
NOTE
Indicates additional information as a reference.
II © SAMSUNG Electronics Co., Ltd.
OfficeServ 7030 Installation Manual
Reference Documents
OfficeServ 7030 System Description
This manual introduces the OfficeServ 7030 and describes the system information
(hardware configuration, specification, functions etc.) necessary for this system.
OfficeServ 7030 Programming Manual
This manual describes how to use the MMC program to change the setting of the
OfficeServ 7030 system from the phone.
Revision History
EDITION DATE OF ISSUE REMARKS
00 06. 2008. First Draft
01 07. 2008. - Functions of BRI/MEM/LAN LED are changed.
- Cautions are added.
.Turning off power switch after dismounting MEM
.Checking MEM LED before power off
.Checking LAN Port LED
.Caution for using extension cable
02 01. 2009 Australian Release Version
03 02. 2009 Addition of Dual cabinet installation procedure
© SAMSUNG Electronics Co., Ltd. III
IntroductionIntroduction
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IV © SAMSUNG Electronics Co., Ltd.IV © SAMSUNG Electronics Co., Ltd.
OfficeServ 7030 Installation Manual
SAFETY CONCERNS
For product safety and correct operation, the following information must be given to the
operator/user and shall be read before the installation and operation.
Symbols
Caution
Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Instruction
Indication for commanding a specifically required action
© SAMSUNG Electronics Co., Ltd. V
Introduction
WARNING
Warning
Caution for grounding
The OfficeServ 7030 system is designed to be earthed through the Power cord,
and an external earth connection is not required for operation.
Using double-pole/neutral fusing
Do not attempt to repair the system after only removing the fuse from the neutral
line, doing so may cause electric shock. If the repair is required, unplug the
system's power cord before proceeding.
AC power connection restriction
Connect the system’s AC power to a separated AC outlet. If the AC power is used
together with other equipment, a system failure may occur due to static electricity
and/or voltage drop.
Caution for using expansion cabinet
Do not place the expansion cabinet directly on top of the basic cabinet. Doing so
may cause a system failure due to rising internal heat from the basic cabinet.
Caution for power supply when mounting the board
Check if the cabinet power is turned off when mounting the board. Inserting or
removing a board while the power is turned on may damage the board.
CAUTION
Caution for installation
Only trained service staff may install the OfficeServ 7030 system.
VI © SAMSUNG Electronics Co., Ltd.
OfficeServ 7030 Installation Manual
Telephone line cord
To reduce the risk of fire, use only No. 26 AWG or larger (e.g., 24 AWG), UL
Listed or CSA Certified Telecommunication Line Cord.
Prohibition of metal accessories
Do not wear metal accessories such as rings and watches while working on the
system to prevent electric damage to the system.
AC power connection restriction
Do not share the AC power of the OfficeServ 7030 system or the AC power of the
external UPS with other devices.
Checking MEM LED before power off
Don’t turn off the power while the MEM LED is flashing. This may cause data
corruption and malfunction of system. If you want to turn off power, dismount the
memory of the system with ‘Key MMC 817 MEM UMOUNT’.
Board reset
New settings are applied only after the board is reset. The system may
malfunction if the board is not properly initialized.
Checking LAN operation
Note that fitting an expansion EMP board can cause the LAN LED lights to flash,
even if a LAN cable is not present.
Caution for using two cabinet systems
When installing a two cabinet system, check that the extension cable is
connected during operation.
The expansion cabinet may malfunction if extension cable is not connected
during operation. In that case, you should connect extension cable again and
restart expansion cabinet.
© SAMSUNG Electronics Co., Ltd. VII
Introduction
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VIII © SAMSUNG Electronics Co., Ltd.
OfficeServ 7030 Installation Manual
TABLE OF CONTENTS
INTRODUCTION I
Purpose ......................................................................................................................................... I
Document Content and Organization................................................................................................. I
Conventions........................................................................................................................................... II
Reference Documents ....................................................................................................................... III
Revision History................................................................................................................................. III
SAFETY CONCERNS V
Symbols ........................................................................................................................................V
CHAPTER 1.Preparation 1-1
1.1Site Information ..................................................................................................................... 1-1
1.1.1Safety Conditions..................................................................................................................1-1
1.1.2Temperature and Humidity Conditions.................................................................................1-1
1.2Grounding Conditions........................................................................................................... 1-2
1.3Power Conditions .................................................................................................................. 1-2
1.4Checking the Package........................................................................................................... 1-3
1.5Cabinet Configuration........................................................................................................... 1-4
1.6Card types available with the system .................................................................................. 1-7
1.7System Installation Procedure.............................................................................................. 1-7
1.8Dual Cabinet Installation Procedure .................................................................................... 1-8
CHAPTER 2.Mounting and Replacing the Boards 2-9
2.1 Working on the system.............................................................................................................. 2-9
2.1.1Opening the cabinet..............................................................................................................2-9
2.2Mounting the Boards............................................................................................................2-11
2.2.1Removing Blanking Panels ................................................................................................2-11
2.2.2Setting Switches.................................................................................................................2-11
2.2.3Mounting Optional Boards..................................................................................................2-13
© SAMSUNG Electronics Co., Ltd. IX
Table of Contents
2.2.4Mounting the daughter Boards...........................................................................................2-15
2.2.5Closing/Cabling...................................................................................................................2-17
2.3Replacing the Boards...........................................................................................................2-20
2.4Dual Cabinet installation......................................................................................................2-22
CHAPTER 3.Installing the System 3-1
3.1Installing on a Wall.................................................................................................................3-1
3.1.1Required Tools......................................................................................................................3-1
3.1.2Installing on a Wall................................................................................................................3-2
3.2Connecting Basic and Expansion Cabinets.........................................................................3-3
CHAPTER 4.Connecting the Power 4-1
4.1Connecting the Power............................................................................................................4-1
4.1.1Cautions when Connecting the Power.................................................................................4-1
4.1.2Connecting the Power..........................................................................................................4-2
4.2Connecting the External UPS................................................................................................4-4
CHAPTER 5.Connecting the C.O. Line 5-1
5.1Line Conditions ......................................................................................................................5-1
5.2Connecting the C.O. Line.......................................................................................................5-2
5.2.1Cautions When Connecting the C.O. Line...........................................................................5-2
5.2.2Connecting Common C.O. Line...........................................................................................5-2
CHAPTER 6.Connecting the Stations and Additional Equipment 6-1
6.1Connecting the Stations ........................................................................................................6-1
6.1.1Cautions when Connecting the Stations ..............................................................................6-1
6.1.2ConnectingAnalog Phones..................................................................................................6-2
6.1.3Connecting Digital Phones...................................................................................................6-3
6.1.4Connecting IP Phones..........................................................................................................6-4
6.1.5Connecting to a Door Phone and Door Lock.......................................................................6-5
6.1.6Connecting a Wireless LANAccess Point............................................................................6-6
6.2Connecting Additional Equipment........................................................................................6-7
6.2.1Connecting the MOH/BGM Equipment................................................................................6-7
6.2.2Connecting External/Additional Page Equipment................................................................6-8
6.2.3Connecting Common Bells...................................................................................................6-8
6.2.4Connecting Installation Tool..................................................................................................6-9
6.2.5 Configuring the network parameters using the MMC 830 .................................................6-10
X© SAMSUNG Electronics Co., Ltd.
OfficeServ 7030 Installation Manual
6.2.6 Configuring the Installation Tool parameters......................................................................6-10
6.2.7Connecting Web Management...........................................................................................6-11
6.2.8Connecting the SMDR........................................................................................................6-13
6.2.9Connecting Printers............................................................................................................6-14
CHAPTER 7.Starting the System 7-1
7.1Pre-Check............................................................................................................................... 7-1
7.1.1Environment..........................................................................................................................7-1
7.1.2Safety Conditions..................................................................................................................7-1
7.2Starting the System ............................................................................................................... 7-2
7.3Numbering Extensions and C.O. Lines................................................................................ 7-2
7.4Checking the System's Operation........................................................................................ 7-3
7.4.1Station Call Function.............................................................................................................7-3
7.4.2Station Camp-On Function...................................................................................................7-3
7.4.3C.O. Line Call Function.........................................................................................................7-4
7.4.4C.O. Line Camp-On Function...............................................................................................7-4
LIST OF FIGURES
Figure 1.1 Left Side View of the OfficeServ 7030 Cabinet...................................................... 1-4
Figure 1.2 Top Side View of the OfficeServ 7030 Cabinet...................................................... 1-5
Figure 1.3 Right Side View of the OfficeServ 7030 Cabinet................................................... 1-6
Figure 2.1 Removing the cable duct cover (1)........................................................................ 2-9
Figure 2.2 Removing the cable duct cover (2)...................................................................... 2-10
Figure 2.3 Removing the screws.......................................................................................... 2-10
Figure 2.4 Removing the top cover ...................................................................................... 2-10
Figure 2.5 Removing the blanking panels .............................................................................2-11
Figure 2.6 Setting the Base Board Switches........................................................................ 2-12
Figure 2.7 Mounting a MODEM Board on the Base Board................................................... 2-13
Figure 2.8 Mounting an EPM Board on the Base Board....................................................... 2-13
Figure 2.9 Setting Switches on the EPM Board.................................................................... 2-14
Figure 2.10 Location of the Base Board Slots...................................................................... 2-15
Figure 2.11 Mounting 2BM/4TM on the Base Board............................................................. 2-16
Figure 2.12 Mounting 4DM/4SM/4LM on the Base Board.................................................... 2-16
Figure 2.13 Tightening screws to install the daughter boards .............................................. 2-17
Figure 2.14 Installing the top cover (1)................................................................................. 2-17
Figure 2.15 Installing the top cover (2)................................................................................. 2-18
Figure 2.16 Cabling.............................................................................................................. 2-18
© SAMSUNG Electronics Co., Ltd. XI
Table of Contents
Figure 2.17 Installing the duct cover (1)................................................................................2-19
Figure 2.18 Installing the duct cover (2)................................................................................2-19
Figure 2.19 Turning Off the Cabinet Power...........................................................................2-20
Figure 2.20 Removing the boards.........................................................................................2-21
Figure 2.21 Replacing the daughter boards..........................................................................2-21
Figure 3.1 Required Tools for the Installation on a Wall..........................................................3-1
Figure 3.2 Installation on a Wall (1).........................................................................................3-2
Figure 3.3 Installation on a Wall (2).........................................................................................3-2
Figure 3.4 Installation on a Wall (3).........................................................................................3-2
Figure 3.5 Installation on a Wall (4).........................................................................................3-3
Figure 3.6 Extension cable......................................................................................................3-3
Figure 3.7 Connecting the basic cabinet to the expansion cabinet .........................................3-4
Figure 4.1 Connecting the Power (use of a cabinet)...............................................................4-2
Figure 4.2 Connecting the Power (using Power cable)...........................................................4-3
Figure 4.3 Connecting an External UPS .................................................................................4-4
Figure 5.1 P1~P4 (RJ-45) Port of the 4TM Board...................................................................5-2
Figure 5.2 RJ-45 Port (T-Mode only) of the 2BM Board..........................................................5-2
Figure 6.1 SLT1 (RJ-45) Port of the Base Board ....................................................................6-2
Figure 6.2 P1~P4(RJ-45) Port of the 4SM Board....................................................................6-2
Figure 6.3 P1~P4(RJ-45) Port of the 4DM Board ...................................................................6-3
Figure 6.4 IP/Digital Phone Layout .........................................................................................6-4
Figure 6.5 RJ-45 Port of the Ethernet Connection Board........................................................6-5
Figure 6.6 RJ-45 Port of the 4DM Boards (for Door Phone) ...................................................6-5
Figure 6.7 Connecting MOH/BGM Sources............................................................................6-7
Figure 6.8 Connecting External/Additional Page Equipment ..................................................6-8
Figure 6.9 Connecting Common Bells ....................................................................................6-8
Figure 6.10 Connecting Installation Tool.................................................................................6-9
Figure 6.11 Installation Tool ..................................................................................................6-10
Figure 6.12 Web Management Initial Screen........................................................................6-12
Figure 6.13 Connecting the SMDR .......................................................................................6-13
Figure 6.14 Connecting Printers ...........................................................................................6-14
LIST OF TABLES
Table 1.1 Power Condition......................................................................................................1-2
Table 1.2 Package Items.........................................................................................................1-3
Table 1.3 Parts on the left side of the cabinet .........................................................................1-4
Table 1.4 Parts on the top side of the cabinet.........................................................................1-5
Table 1.5 Parts on the right panel of the cabinet.....................................................................1-6
XII © SAMSUNG Electronics Co., Ltd.
OfficeServ 7030 Installation Manual
Table 1.6 Mountable Boards................................................................................................... 1-7
Table 2.1 Jumpers/Switches of the Base/EPM Board ...........................................................2-11
Table 2.2 Base Board Switches............................................................................................ 2-12
Table 2.3 EPM board switches............................................................................................. 2-14
Table 2.4 Mountable Boards................................................................................................. 2-15
Table 2.5 Dual Cabinet Items ............................................................................................... 2-22
Table 2.6 Dual Cabinet Settings........................................................................................... 2-22
Table 5.1 Line condition of the OfficeServ 7030..................................................................... 5-1
Table 6.1 Distance Between Stations and the System ........................................................... 6-1
Table 6.2 Specification for the Wireless LAN Connection....................................................... 6-6
Table 6.3 Specifications for the PC for Programming............................................................. 6-9
Table 6.4 Specification of the SMDR System ....................................................................... 6-13
© SAMSUNG Electronics Co., Ltd. XIII
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XIV © SAMSUNG Electronics Co., Ltd.
OfficeServ 7030 Installation Manual
CHAPTER 1. Preparation
This chapter describes the checklists (installation site, grounding & power conditions etc.)
which should be inspected before installing the OfficeServ 7030 system. This chapter also
describes the items included in the OfficeServ 7030 package and the installation procedure.
1.1 Site Information
Select a site that satisfies the following safety, temperature and humidity conditions.
1.1.1 Safety Conditions
yOfficeServ 7030 system should not be installed near materials that can cause fire, such
as explosive gas and inflammable objects.
yOfficeServ 7030 system should not be installed near equipment that generates
electromagnetic waves, such as monitors or copying machines.
yThe installation location should be easily accessible for trunk line and extension line
deployment, for power and grounding wire connection, and for maintenance and repair.
yOfficeServ 7030 system should not be installed in populated aisles/passageways or in
areas used for moving equipment.
yKeep the area clean. Prevent dust from damaging the cabinet's connectors.
yBefore installing the OfficeServ 7030 system, check items such as the electric wiring
status, grounding status, voltage and frequency.
1.1.2 Temperature and Humidity Conditions
yThe temperature and humidity conditions are as follows:
−Operation Temperature: 0~30°C
−Storage temperature: -10~50°C
−Humidity: 10~90%
yCool area protected from direct sunlight.
yVentilators should be installed to remove dust.
© SAMSUNG Electronics Co., Ltd. 1-1
CHAPTER 2. Mounting boards
1.2 Grounding Conditions1.2 Grounding Conditions
The Protective Earth (PE) connection to the OfficeServ 7030 cabinet is provided via the
three core mains lead.
The Protective Earth (PE) connection to the OfficeServ 7030 cabinet is provided via the
three core mains lead.
Ensure that the AC power point, which the OfficeServ 7030 system is connected to, is
suitably grounded.
Ensure that the AC power point, which the OfficeServ 7030 system is connected to, is
suitably grounded.
Hazardous telecommunications network voltages may be present if analogue trunksHazardous telecommunications network voltages may be present if analogue trunks
are connected! Earth connection is essential before connecting analogue
(PSTN) trunks. These trunks must be removed, then mains and battery power
disconnected, before the top panel is removed for ANY reason.
1.3 Power Conditions
The Power Supply Unit (PSU) of the OfficeServ 7030 system receives an AC input power
and supplies an output power of -54 V, +5 V, and +12 V to the system cabinet.
The power condition is as follows:
Table 1.1 Power Condition
Power Supply Standards
PSU Input Power
AC 200~240 V
Output Power - DC -54 V, 0.5 A
- DC +5 V, 3 A
- DC +12 V, 1.8 A
1-2 © SAMSUNG Electronics Co., Ltd.
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