SanDisk G-DRIVE PROJECT User manual

G-DRIVE®PROJECT
User Manual

ACCESSING SUPPORT
▪For online technical support visit
https://www.westerndigital.com/support
▪To speak with technical support visit:
https://www.westerndigital.com/support/international-phone-numbers

Contents
_________
Accessing Support...........................................................................................i
_________
1 Welcome to G-DRIVE PROJECT.....................................................................1
Key Features........................................................................................................................ 1
What's in the Box................................................................................................................ 1
Handling Precautions........................................................................................................ 2
_________
2 Technical Specifications..............................................................................3
Operating System Compatibility...................................................................................... 3
Front Features.....................................................................................................................3
Rear Connectivity...............................................................................................................3
Side Anchors.......................................................................................................................4
_________
3 Main Activities............................................................................................. 5
Connecting the G-DRIVE PROJECT...................................................................................5
G-DRIVE PROJECT LED Behavior......................................................................................5
Inserting a PRO-BLADE SSD MAG................................................................................... 6
PRO-BLADE SSD Mag LED Behavior............................................................................... 6
Safely Disconnecting the Device ..................................................................................... 7
Initialize G-DRIVE PROJECT for macOS...........................................................................7
Reformatting the G-DRIVE PROJECT............................................................................... 8
_________
4 Compliance and Warranty Information......................................................9
Limited Warranty - Except Australia................................................................................9
Limited Warranty - Australia............................................................................................ 9
Regulatory Compliance................................................................................................... 10
Regulatory Compliance - FCC............................................................................................10
Regulatory Compliance - Canada...................................................................................... 11
Safety Compliance - US and Canada.................................................................................11
Regulatory Compliance - CE............................................................................................... 11
Regulatory Compliance - Austria........................................................................................11
Regulatory Compliance - Japan......................................................................................... 12
Regulatory Compliance - Korea.........................................................................................12
Regulatory Compliance - Russia........................................................................................ 12
Regulatory Compliance - China......................................................................................... 13
Regulatory Compliance - Taiwan.......................................................................................13
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User Manual
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Index.............................................................................................................. 14
SanDisk Professional
User Manual
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1WELCOME TO G-DRIVE PROJECT
KEY FEATURES
High-capacity and Fast Data Transfers
Quickly backup or add extra storage to your computer for your HD photos,
videos, and music with high-speed data transfers up to 260MB/s* read
and 260MB/s* write (18TB and 22TB** model) using the Thunderbolt™3
(40Gbps) port.
7200RPM Ultrastar®Enterprise-class Hard Drive Inside
For all your demanding workloads and mission-critical content, you can
rely on the power and enhanced reliability of the 7200RPM Ultrastar™
enterprise-class hard drive inside.
PRO-BLADE®SSD Mag Slot
Offload, make copies or edit content from a PRO-BLADE SSD Mag
through the new PRO-BLADE®SSD Mag slot at blazing fast speeds. (PRO-
BLADE SSD Mag sold separately.)
Clear Cable Indicators
Easily identify each port type with the color identifying system from
SanDisk®Professional. Match the color around the port to the color on
the corresponding cable to quickly connect your devices.
Pairs with iPad***
G-DRIVE®PROJECT works great with compatible iPad tablets*** that have
a USB Type-C™port to enable efficient creative work-flows when using
your favorite production apps.
Premium Enclosure
With a premium, anodized aluminum housing, the G-DRIVE PROJECT pairs
beautifully with your high-end computer and gives you durable strength
you can feel.
Brightness Customization
Choose between three modes of brightness (Off, Default, and Bright) to
easily brighten, dim, or turn off the power saving LED light with the push
of a button.
WHAT'S IN THE BOX
▪G-DRIVE PROJECT Desktop Hard Drive
▪1x Thunderbolt 3 Cable (WD Part Number: M032-000043)
▪Quick Start Guide
▪Power Cable
Welcome to G-DRIVE PROJECT
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▪19VDC Power Adapter
HANDLING PRECAUTIONS
SanDisk Professional products are precision instruments and must be
handled with care. It may be damaged by rough handling, shock, or
vibration. Always observe the following safety precautions:
▪Avoid touching the SanDisk Professional device’s connector.
▪Do not block any of the enclosure’s ventilation slots.
▪Do not use this product as a portable device.
▪Handle the SanDisk Professional device using its edge or frame.
▪Do not remove, damage, or cover any device labels.
▪Ensure the SanDisk Professional device does not exceed maximum operating
temperature.
▪Exercise caution when handling a SanDisk Professional device as the device may
have heated up.
Welcome to G-DRIVE PROJECT
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2TECHNICAL SPECIFICATIONS
OPERATING SYSTEM COMPATIBILITY
The SanDisk Professional G-DRIVE PROJECT is pre-formatted APFS,
compatible with:
▪macOS 10.15+
▪iPadOS 14+
▪Windows®10+ (via reformat)
FRONT FEATURES
Reference illustration 2.1 below.
1. G-DRIVE PROJECT Front LED—The front LED can be dimmed or brightened with
the rear LED Dimmer Button and provides the activity status for the G-DRIVE
PROJECT device.
2. PRO-BLADE SSD mag Slot LED—This LED indicates the PRO-BLADE SSD mag slot
activity.
3. PRO-BLADE SSD mag Slot—This front slot provides compatibility with a PRO-
BLADE SSD mag device (sold separately).
REAR CONNECTIVITY
Reference illustration 2.2 below.
1. Power Button—used to turn the device on or o.
2. Power Port—connect the included power supply to this 19VDC power connector.
3. LED Dimmer Button—this feature provides the option to switch the LED light
between three modes: Default, Bright, or O.
4. Kensington®Security Slot —use this slot to secure your device with a Kensington
Security Lock (sold separately).
5. Thunderbolt 3 Ports —these two ports support Thunderbolt 3 and USB-C™3.2
Gen 2. Use the port on the right-hand side to connect the G-DRIVE PROJECT
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to the host computer system. Use the port on the left-hand side to daisy-chain
another Thunderbolt 3 device.
SIDE ANCHORS
Reference illustration 2.3 below.
1. Anchor Points for Custom Mounting & Accessories—These four (2 on each side)
anchor points are designed to be used for customization, such as attaching the
SanDisk Professional G-DRIVE PROJECT to a DIT cart, a mounting plate, adding
a handle, or other gear for your production needs.
NOTE: Included screws are not designed for attaching accessories or anchoring – anchor screws
not included. Anchor points will accept a ¼”-20 screw. The screw length will vary based on the type
of mount.
Technical Specifications
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3MAIN ACTIVITIES
CONNECTING THE G-DRIVE PROJECT
Before you begin, make sure your computer system is turned on with
your operating system fully loaded and ready for hardware and software
installation.
1. Use the included data cable and connect one end to the Thunderbolt 3 / USB
Type-C port on the rear of the G-DRIVE PROJECT device—the port with the
laptop icon.
2. Connect the other end of the data cable to your computer system (host).
3. Connect the included power cable to the G-DRIVE PROJECT device and plug the
other end into a surge protector or wall outlet.
4. The G-DRIVE PROJECT device will automatically mount on the desktop if you are
running macOS.
5. Congratulations, you have connected the G-DRIVE PROJECT device to your
computer system.
G-DRIVE PROJECT LED BEHAVIOR
The following table describes the various system and device LED
behaviors for G-DRIVE PROJECT.
Table 1:
LED Behavior Description Status
Off Device is powered off. Press and hold power button
for 2 secs to power OFF.
Off Power Saving Mode: G-DRIVE
PROJECT is connected to
a client device which goes
into sleep, suspend mode, or
powers off.
Off G-DRIVE PROJECT is
connected to a client device
and user manually ejects the
drive.
On G-DRIVE PROJECT is
connected to power and a
client device, and powered
ON.
Press and hold power button
for 2 secs to power ON.
On Wake-up: G-DRIVE PROJECT
is connected to a client
device which went into sleep,
suspend mode, or powered
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LED Behavior Description Status
off, then the client device
wakes up.
On for 20 minutes G-DRIVE PROJECT is
connected to power, but not
to the client device.
Turns on initially but turns
off automatically after 20
minutes of inactivity.
Fast Blinking Rhythm G-DRIVE PROJECT is
connected to power and
a client device, and is
transferring data.
Faster Blinking Rhythm G-DRIVE PROJECT is
connected to a client device
and the temperature is above
the recommended threshold.
INSERTING A PRO-BLADE SSD MAG
To insert a PRO-BLADE SSD MAG into a compatible device, make sure the notched
corners on both devices are aligned with each other.
To insert a PRO-BLADE SSD MAG into the G-DRIVE PROJECT, follow these steps.
1. Align the PRO-BLADE SSD MAG to a slot on the G-DRIVE PROJECT.
2. Slide the PRO-BLADE SSD MAG into the G-DRIVE PROJECT slot until firmly
seated.
PRO-BLADE SSD MAG LED BEHAVIOR
The following table describes the various device LED behaviors for the
PRO-BLADE SSD Mag slot when a PRO-BLADE SSD Mag is inserted into a
G-DRIVE PROJECT.
Table 2:
LED Behavior Description Status
Off PRO-BLADE SSD Mag is not
inserted.
Off
On PRO-BLADE SSD Mag is
inserted, and the G-DRIVE
PROJECT is connected to
power.
On
Fast Blinking Rhythm Transferring data between
the PRO-BLADE SSD Mag and
G-DRIVE PROJECT.
Faster Blinking Rhythm PRO-BLADE SSD Mag is
connected to the G-DRIVE
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LED Behavior Description Status
PROJECT but operating above
recommended temperature.
SAFELY DISCONNECTING THE DEVICE
A great feature of G-DRIVE PROJECT is its ability to be connected and
disconnected while your computer is running. The macOS and Windows
operating systems have a means for safely disconnecting and removing
the device without turning off the system:
▪macOS—Users running macOS can simply drag the device icon to the Trash
before disconnecting it.
▪Windows—Windows has a Safely Remove Hardware and Eject Media icon in the
system tray which, when used, ensures that all data is saved to the device and is
also flushed from system cache before disconnecting the device.
CAUTION: Do not disconnect the device while it is transferring data! Disconnecting the G-DRIVE
PROJECT from the computer during data transfer may damage the device or cause data loss.
INITIALIZE G-DRIVE PROJECT FOR MACOS
G-DRIVE PROJECT was factory-formatted for use or "Initialized" for
macOS. You can re-initialize to quickly erase the contents of the drive.
Here are the steps.
CAUTION: Initializing or Re-Initializing a device will erase all data on the device. Do not
continue if you wish to retain your information.
NOTE: Safely disconnect and remove any PRO-BLADE SSD mag from the PRO-BLADE SSD
mag slot before beginning this process.
1. First, open the Disk Utility program located on your hard drive under
Applications/Utilities/Disk Utility. The window below will appear. Your
G-DRIVE PROJECT will be displayed in the left-hand column.
2. Select the G-DRIVE PROJECT by clicking its drive icon in the left-side
column. Information about the device will be displayed at the bottom
of the window.
3. Select the Erase tab to view the formatting options. By default, the
product is formatted as APFS.
4. Choose the Format option that you prefer.
5. Click the Erase button in the lower right corner of the window. A dialog
box will appear asking if you want to erase the G-DRIVE PROJECT
partition.
6. Click on the Erase button to continue. A progress bar in the lower right
corner of the window will show the progress of the disk’s reformatting.
7. After the device is re-initialized, you should automatically see the Time
Machine dialog box.
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▪Click the Use as Backup Disk button if you want to use the drive with
Time Machine.
▪Click the Don't Use or Decide Later button if you do not want to use
Time Machine at this point.
8. This should complete the initialization process, and the G-DRIVE
PROJECT should now be erased.
REFORMATTING THE G-DRIVE PROJECT
G-DRIVE PROJECT is set up at the factory for use with macOS systems but
can be reformatted for use with Windows 10 and higher.
CAUTION: Reformatting the device will erase all of its contents. If you have saved files on the
device, back them up to another file storage location before reformatting it.
NOTE: Safely disconnect and remove any PRO-BLADE SSD mag from the PRO-BLADE SSD mag
slot before beginning this process.
For instructions on formatting your device for Windows, please visit
SanDisk Professional Support, and review Answer ID 30566.
Main Activities
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4COMPLIANCE AND WARRANTY INFORMATION
LIMITED WARRANTY - EXCEPT AUSTRALIA
Warranty Information
This SanDisk Professional device is covered by a 5-year limited warranty
(or 5-year warranty in regions not recognizing “limited”) from the date
of purchase, subject to the applicable warranty terms and conditions, as
defined in www.sandisk.com/wug.
How to Make a Warranty Claim
Please go to www.sandiskprofessional.com and select “support” for more
information on making a warranty claim (SanDisk Professional Support
Page).
If it is determined that your product may be defective, you will receive an
RMA (Return Material Authorization) and product return instructions. You
are responsible for any expenses associated with a claim under SanDisk
Professional’s Limited Warranty.
You must send your product in a secure, prepaid package, to the address
provided with your RMA number. Proof of purchase is required for all
warranty claims.
LIMITED WARRANTY - AUSTRALIA
Warranty Information
SanDisk Professional warrants to the end user, that this product, excluding
content and or software supplied with or on the product, will be free from
material defects in manufacture, will conform to SanDisk Professional’s
published product specifications and be fit for normal use for a period of
5 years from the date of purchase, provided that the product is legally
placed on the market.
When making a claim under this Limited Warranty, SanDisk Professional
may at its option repair this product or provide you with an equivalent
product; and if unable to repair or replace the product, will refund the
purchase price. The full terms of SanDisk Professional’s warranty and
warranty period are available at: www.sandisk.com/wug.
Warrantor Details
Western Digital Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035,
U.S.A.
Tel: [phone] (US local toll free) or 1 [phone] (US)
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How to make a warranty claim:
Before you return the product you must first obtain a Return Material
Authorization (RMA) number. Please either:
1. Contact SanDisk Professional at 1 800 262 504 (M-F | 9 am
– 6 pm New South Wales Time) or email SanDisk Professional
([email protected]) and provide proof of purchase
(showing date and place of purchase and name of the reseller) and
product name, type and number; or
2. Contact the dealer from whom you originally purchased the product.
Please go to www.sandiskprofessional.com/support for more information
on making a warranty claim (SanDisk Professional Support Page).
If it is determined that your product may be defective, you will receive an
RMA number and product return instructions. You are responsible for any
expenses associated with a claim under SanDisk Professional’s Limited
Warranty. You must send your product in a secure, prepaid package,
to the address provided with your RMA number. Proof of purchase is
required for all warranty claims.
Australian consumers only:
Notwithstanding the terms of this Limited Warranty, SanDisk Professional’s
products come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the products
repaired or replaced if the products fail to be of acceptable quality and
the failure does not amount to a major failure.
REGULATORY COMPLIANCE
Regulatory Compliance - FCC
FCC CLASS B INFORMATION
NOTE: This device has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This device generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this device does cause harmful
interference to radio or television reception, which can be determined by
turning the device off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
▪Reorient or relocate the receiving antenna.
▪Increase the separation between the device and receiver.
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▪Connect the device into an outlet on a circuit different from that to
which the receiver is connected.
▪Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the device.
Regulatory Compliance - Canada
Canada ICES-003 (B) / NMB-003 (B) Statement
Cet appareil numérique de la classe B est conforme à la norme NMB-003
(B) du Canada.
This device complies with Canadian ICES-003 (B).
Safety Compliance - US and Canada
Safety Compliance
Approved for US and Canada. CAN/CSA-C22.2 No. 62368-1-14: Audio/
Video, Information and Communication Technology Equipment Part 1:
Safety Requirements.
Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No.
62368-1-14, Sûreté d’équipement de technologie de l’information.
Regulatory Compliance - CE
CE Compliance for Europe
Hereby, Western Digital declares compliance of this equipment to the
applicable Council Directives of the European Union, including the EMC
Directive (2014/30/EU), the Low Voltage Directive (2014/35/EU) and the
RoHS Directive (2011/65/EU) as amended by Directive 2015/863/EU. The
full text of the EU declaration of conformity is available at the following
internet address: http://www.wdc.com/products/EUDoC.
▪PO Box 13379, Swords, Co Dublin, Ireland
▪PO Box 471, Leatherhead, KT22 2LU, UK
Regulatory Compliance - Austria
CE-Konformität für Europa
Hiermit erklärt Western Digital die Konformität dieses Geräts mit den
anwendbaren Richtlinien des Rats der Europäischen Union, einschließlich
der Richtlinie 2014/30/EU zur elektromagnetischen Verträglichkeit, der
Niederspannungsrichtlinie (2014/35/EU) und der Richtlinie 2011/65/EU
zur Beschränkung der Verwendung von gefährlichen Stoffen sowie der
Abänderung durch die Richtlinie (EU) 2015/863. Den vollständigen Text der
EU-Konformitätserklärung finden Sie unter der folgenden Internetadresse:
http://www.wdc.com/products/EUDoC.
Geprüfte Sicherheit
Compliance and Warranty Information
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Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste
Schalldruckpegel beträgt 70 db(A) oder weniger gemäß EN ISO 7779, falls
nicht anders gekennzeichnet oder spezifiziert.
Regulatory Compliance - Japan
添付の電源コードは、本製品専用です。
接地接続は必ず，電源プラグを電源につなぐ前に行って下さい。
また，接地接続を外す場合は，必ず電源プラグを電源から切り離してから行
って下さい。
Regulatory Compliance - Korea
Regulatory Compliance - Russia
Сведения онормативно-правовом соответствии для России (EAC)
Уполномоченный представитель производителя встранах Таможенного союза:
представительство Western Digital (UK) Limited (Великобритания) вМоскве.
Россия, 115054, Москва, Валовая ул., 35.
На наклейке на изделии указан код, состоящий из 4 цифр, за которыми
следует буква. Первые две цифры означают неделю финансового года Western
Digital (с1 июля по 30 июня следующего года), когда было произведено
изделие. Следующие два цифры означают финансовый год Western Digital,
когда было произведено изделие. Буква означает страну, где оно было
произведено: A — Малайзия, B — Таиланд, C — Китай, D — США, H —
Венгрия, E — Бразилия.
Настоящее изделие соответствует требованиямтехнических регламентов
Евразийского экономического союза ТР ТС 004/2011, ТР ТС 020/2011, ТР
ЕАЭС 037/2016.
Compliance and Warranty Information
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Regulatory Compliance - China
Regulatory Compliance - Taiwan
此裝置已通過測試且符合 CNS 15936 (EMC) 和CNS 15598-1 (Safety) 規定。
Compliance and Warranty Information
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Index
A
Anchor Points 4
Australian Consumers Only 9
B
Box contents 1
C
CE 11
Connecting the G-DRIVE PROJECT 5
CSA 11
D
Data Transfers 1
DIT Cart 4
E
EAC 12
F
FCC 10
Front LED 3, 5
G
G-DRIVE PROJECT LED Behavior 5
H
Handling Precautions 2
Hardware 1
High-Capacity and Fast Backups 1
I
ICES 11
Initialize for Mac 7
K
Key Features 1
Kit contents 1
O
Operating System Compatibility 3
P
PRO-BLADE SSD Mag LED 6
PRO-BLADE SSD mag Port 3
R
Rear Connectivity 3
Rear Ports 3
Reformatting for Windows 8
Regulatory Compliance - Austria 11
Regulatory Compliance - Canada 11
Regulatory Compliance - CE 11
Regulatory Compliance - China 13
Regulatory Compliance - FCC 10
Regulatory Compliance - Japan 12
Regulatory Compliance - Korea 12
Regulatory Compliance - Russia 12
Regulatory Compliance - Taiwan 13
S
Safely Disconnecting the Device 7
Safety Compliance - US and Canada 11
Side Anchors 4
W
Warranty Information 9
Warranty Information - Australia 9
SanDisk Professional
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Information furnished by SanDisk is believed to be accurate and reliable;
however, no responsibility is assumed by SanDisk for its use nor for
any infringement of patents or other rights of third parties which may
result from its use. No license is granted by implication or otherwise
under any patent or patent rights of SanDisk. SanDisk, the SanDisk
design, the SanDisk logo, SanDisk Professional, the SanDisk Professional
logo, G-DRIVE, PRO-BLADE, and Ultrastar are registered trademarks or
trademarks of Western Digital Corporation or its affiliates in the US and/or
other countries. iPad, Mac, macOS, and Time Machine are trademarks
of Apple Inc., registered in the U.S. and other countries. Windows is a
registered trademark or trademark of Microsoft Corporation in the United
States and/or other countries. USB-C and USB Type-C are trademarks
of USB Implementers Forum. Kensington is a registered trademark or
trademark of the ACCO Brands Corporation in the United States and/or
other countries. Thunderbolt is a registered trademark or trademark of
the Intel Corporation in the US and/or other countries. All other marks are
the property of their respective owners. Product specifications subject to
change without notice. Pictures shown may vary from actual products.
* 1 MB/s = 1 million bytes per second. Based on internal testing;
performance may vary depending upon host device, usage conditions,
drive capacity, and other factors.
** 1TB = 1 trillion bytes. Actual user capacity may be less depending on
operating environment.
*** Compatible with iPad devices with USB-C port and iPadOS 14+. Based
on internal testing; compatibility may vary based on host device and other
factors.
©2023 Western Digital Corporation or its aliates. All rights reserved. Western Digital
Technologies, Inc. is the seller of record and licensee in the Americas of SanDisk®products.
Western Digital
951 SanDisk Drive
Milpitas, California 95035 U.S.A.
D015-000092-AA00