Sanosil Q-Jet C10 User manual
Des M03 –operating manual Q-Jet C10 1/20
Sanosil Q-Jet C10
Operating Manual
SANOSIL AG CH- 8634 Hombrechtikon Schweiz
Sanosil Q-Jet C10 Operating Manual
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Sanosil Q-Jet C10 Operating Manual
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Table of Contents
1. Description of the device 4
2. Parts and functions 5
3. General security and safety rules 6
3.1 Used Symbols 6
3.2 Intended Usage 6
3.3 Inappropriate Usage 6
3.4 Danger and Caution Warnings 7
3.5 Authorized Persons 7
3.6 Disclaimer 7
3.7 Important safety Directions 8
4. Whole room disinfection variants 9
5. Room preparations prior room disinfection 10
5.1 Cleaning 10
5.2 Manual spray and wipe disinfection 10
5.3 Closing and sealing openings 10
5.4 Covering the fire alarm 10
6. Positioning / Room volume / Determining the dosage 11
6.1 Positioning of the Q-Jet 11
6.2 Measuring the room volume / determining the dosage 11
6.3 Establish nebulization time 12
7. Introducing of the Control elements 13
8. Prepare the device for operation 14
8.1 Filling 14
8.2 Power Connection and Switch on the device 14
9. Programming the device and start fogging 15
10. Door sealing and attaching the warning information 16
11. Re-entering procedure and using the room 16
12. Maintenance 17
13. Troubleshooting 18
14. Warranty 19
15. Disposal and Decommissioning 20
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1. Description of the device
The Sanosil Q-Jet C10 is a device for airborne room disinfection by an automated process.
By using the compressor / fine nozzle technology, the device is optimally suited for the 3D aerosol disinfection
of small rooms and vehicles (such as ambulances, buses, trams etc.) up to a volume of max. 80 –100 m3.
It impresses with its favorable dimensions, simple operation, high reliability and low noise emission.
Description of the device
AC power: 220 - 240V, 50/60 Hz
Current: 1A (Fuse max. 4A)
Power: 170W
Air flow: 50 L/min (3 m3/h)
Dimensions: 265x220x200mm, with handle and legs: 295x220x250mm
Weight: 8,5kg
Relative loudness’s: 56dB (2m)
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2. Parts and functions:
Frontside:
Backside:
1. Carrying handle
8. Housing
2. Signal lamp
9. Flow rate selector switch
3. ON-OFF switch
10. Fine mist nozzle
4. Control panel
11. Ventilation and compressor cooler openings
5. Power cord
12. Dosing table
6. Fluid connection coupling
13. Power cord holder
7. Fluid tank / Sanosil Disinfectant
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3. General security and safety rules:
3.1. Used Symbols
High risk!
Disregard can lead to death or heavy injuries!
Medium risk!
Disregard can lead to heavy injuries or damages!
Low risk!
Disregard can lead to medium or light injuries or damages!
3.2. Intended Usage
•The device is a nebulizer to be used for indoor applications with Sanosil disinfectants only and a maxi-
mal Hydrogen Peroxide content of 7.5%.
•Its purpose is to transform the used disinfection liquid into smallest particles and to nebulize them into
a room, thus leading to the consistent disinfection of all uncovered surfaces (whole room disinfection)
inside the room.
•This device is intended for usage in hospitals, clinics, public transports, etc. as well as in residential-,
commercial- and industrial areas. It is an additional measure following regular cleaning and disinfect-
ing room surfaces. Pre-cleaning protocol is defined by the respective healthcare facility.
WARNING
Risk of Damage!
This device nebulizes chemicalsubstances!
The area to be disinfected may only contain items necessary for its use.
Objects made of delicate organic materials, in particular antiques, paintings and pre-
cious artifacts are to be removed!
3.3. Inappropriate Usage
Do always and only use suitable Sanosil disinfectants with a maximal hydrogen Peroxide content of 7.5%. The
usage of any other disinfectant or accessories which are not specifically approved by Sanosil Ltd. is against
the rules herein and can lead to heavy injuries as well as to damaging the device. The device is not meant for
use as a stand-alone disinfection process but rather as an addition to regular cleaning and disinfection.
DANGER
Risk of Injuries!
Danger of explosion!
Do not use any flammable liquids! Do always and only use Sanosil disinfection liquids.
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3.4. Danger and Caution Warnings
•The device must be used in full compliance with this Operation and Maintenance Manual.
•It is strictly forbidden to use the device in an atmosphere with danger of explosion or flammability, in
dusty areas and in areas with the presence of people or animals. It is an imperative to prevent people
from entering intentionally or inadvertently the room during the nebulization process and during the
waiting time thereafter.
•The device can only be operated using the original power cord or a country-specific power cord with
earthing wire and plug. Before making electrical connections carefully check that the voltage supplied
is compatible with the voltage marked on the device’s data plate. Any electrical installation work must
be carried out by qualified personnel.
•The power socket must be easily accessible.
•Risk of injuries when using not authorized accessories!
•Therefore, do only use original accessories of Sanosil Ltd.
•Place device on a stable, flat, dust-free, not slippery, horizontal surface which can appropriately sup-
port its weight.
•Before removing the rear panel, always disconnect the device from the power supply.
•When there is liquid inside the tank, do not tilt the device; it could leak from the hydraulic circuit.
•Read carefully all indications stated on the label of the Sanosil disinfectant.
3.5. Authorized Persons
The device shall only be used by adults who have been carefully instructed on how to operate it and are well
informed on possible dangers and risks incurred when using the device.
The users must always have a copy of this Operation Manual at their disposal when operating the device and
have read and understood all specific indications stated on the label of the Sanosil disinfectant used.
3.6. Disclaimer
Sanosil declines any claims for damages or warranty claims if:
•The product is used for any other purpose but the ones stated in this Operation Manual.
•Regulations, standards or instructions in this Operation Manual are not adhered to.
•The product is modified or transformed in any manner.
•The product is not repaired by an authorized dealer and is used with other but the original spare
parts provided by Sanosil Ltd.
•The product is used despite obvious safety faults or recognizable damages.
•The product was exposed to mechanical tappets or has been dropped.
•Accessories are used which are not supplied nor specifically authorized by Sanosil Ltd.
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3.7. Important safety Directions (Read carefully before use)
Caution (Sanosil Q-JET device)
1. When the Q-Jet has completed its dispensing cycle, the room will be full of atomized Sanosil Dis-
infectant. The treated room MUST REMAIN UNOCCUPIED FOR AT LEAST 120 MINUTES AFTER
FOGGING. 120 minutes is the minimum wait time and means not that the room is safe to re-enter
or reoccupy. Length of wait time increases with fogging quantity (ml/m3).
2. When room re-entry is required before treatment process is completed or to perform a H2O2level
check , proper personal equipment (PPE) including wraparound style goggles; respirator mask (filter
class ABE1) filtering hydrogen peroxide (for example: 3M 4277 or 3M 7500 mask with 6057 filter)
and gloves should be worn to safely enter the room.
Caution (atomized Sanosil Disinfectant):
A caution statement in this manual identifies a condition or practice, which if not corrected or discontin-
ued immediately, could lead to serious injury or death.
1. KEEP OUT OF REACH FOR CHILDREN.
2. Carefully read all instructions, warning, caution and first aid statements prior to use.
4. Use only as directed.
5. The device is designed for easy-use. However, only properly trained individuals should use this de-
vice.
6. Do not leave the device unattended between uses.
7. Electric shock hazard. Do not plug in if electrical plug or parts are wet.
8. Use only a Sanosil supplied electrical power cord.
9. Take care to prevent water or other fluid from entering the device. Should this occur, allow to com-
pletely dry before use. Check the accuracy of all operating functions.
10. Always unplug the power cord from the outlet before moving the device.
11. There are no user-serviceable parts inside the device other than the nozzle. An operator may only
perform maintenance procedures specifically described in this manual, all other repairs should be
made by the manufacturer.
12. Position the device on a secure surface to prevent rolling or moving while in use.
13. Do not tip the device on its side at any time unless completely empty and dry.
as this can cause leakage and damage on electrical parts
14. Do not overfill the tank as this can cause leakage and damage on electrical parts
15. Protect this device from severe impact and shock.
16. While in use, the body of the device may become warm to the touch. Handle with caution.
17. Read the specific warning and caution statements of the Sanosil disinfectant you use.
18. To ensure effectiveness and safety, use only with Sanosil disinfectant. Using any other manufac-
turer’s disinfecting or cleaning product will result in serious injury, exposure and environmental
damage.
19. Sanosil Ltd. is not responsible for any injury or damage caused by using this device outside of the
specific parameters detailed in this manual.
20. Store in a safe, dry location. Do no place anything on top of the device. Store in an upright position.
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4. Whole room disinfection variants
Modes of operation
A: Overnight disinfection (recommended):
Procedure: Disinfecting process according procedure, Waiting time after re-use of the room 8-12 h
Advantages: Extended exposure time, maximal disinfection efficacy, Hydrogen Peroxide level will lower
automatically overnight and has to be measured only once on the next day
Disadvantages: Room cannot be used and Sanosil Q-Jet C10 is not available overnight
B: Standard disinfection with minimum waiting time:
Procedure: Disinfecting process according standard procedure, wait until the minimum prescribed ex-
posure time has elapsed before using the room unit again.
Advantages: Time consumption: 2-5 hours (depends on the room size, humidity and the decomposition
time of hydrogen peroxide in the treated room), Sanosil Q-jet C10 and room can be re-used
faster
Disadvantages: Needs measuring of the H202level for security reasons. Additional personal and time
needed for hydrogen peroxide level measurements
C: Standard disinfection with speed up measures:.)
Procedure: Disinfecting process according procedure
Advantages: Time consumption: 2-3 hours (depends on the room size and the taken measures to reduce
hydrogen peroxide level in the treated room), Sanosil Q-Jet and room can be reused faster
Disadvantages: Needs heavy ventilation, dehumidifier, and/or active carbon air filter device Additional per-
sonal and time needed to ventilate the room, slight risk of new contamination through
open windows
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5. Room Preparations prior room disinfection
5.1. Cleaning
Aerosol disinfection covers every inch of all surfaces in a room, though the pen-
etration of fogged disinfectant is limited. Organic residues not only have a cata-
lytic effect by breaking down the hydrogen peroxides quicker, they also have
the effect of physically blocking the fogging disinfectant. In the worst-case sce-
nario, a poorly cleaned room with visible soiling can therefore render any efforts
at disinfection using aerosols useless. Thorough cleaning of all surfaces (esp.
transfer points such as handles, light switches, etc.) by vacuuming and wet
cleaning is therefore vital for aerosol disinfection to work.
5.2. Manual spray and-wipe disinfection
Since aerosol disinfection is not designed to replace cleaning, but as an enhance-
ment in the form ofan additional bio-security step, it is recommended that heavily
contaminated surfaces (transfer points, sanitation facilities, equipment, etc.) are
cleaned using classic spray-wipe disinfection. Disinfectant cleaners such as e.g.
wipes soaked in Sano Clean AR could be used as an alternative.
5.3. Closing and sealing openings
In order to prevent the aerosol concentration from being accidentally reduced
or to stop it escaping from the room, all connections to other rooms or the out-
side must be closed and sealed with tape if possible. These include windows,
skylights, hatches, service ducts, etc., and all doors, apart from the one needed
to enter or leave the room after starting the unit. If necessary, openings for air
conditioning and ventilation systems can be sealed using HVAC cover plates.
Ventilation and air conditioning systems must of course be switched off.
5.4. Covering the fire alarm
Modern fire alarms react to smoke (particles) AND a rise in temperature. They
are less likely to sound false alarms than older models. These older models
mostly react to just one parameter, meaning that they may interpret the disin-
fectant fog as smoke and trigger the alarm. False alarms caused by the aerosol
disinfectant can be avoided by covering the alarms with telescopic fire alert co-
vers. If the room needs to be monitored by fire alarms for insurance purposes,
portable CO/CO2detectors with an alarm function can be used. In the event of a fire, these react to increased
combustion gas levels, but without being affected and triggered by the aerosol fog.
CAUTION
Risk of improper disinfection
In the worst-case scenario, if a room is not closed and sealed as instructed, the aerosol
fog may get into other rooms and cause irritation to the eyes or airways. At the same
time, the required disinfectant concentration in the air will not be reached in the room to
be treated.
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6. Positioning / Room volume / Determining the dosage
6.1. Positioning of the Q-Jet unit
•Avoid direction of air flow towards entrance door and air conditioning units.
•Position the device in a corner of the room
(minimum rear distance to wall 30 cm to enable intake of room air).
•Place device on a stable, flat, dust-free, no slippery, horizontal surface which can appropriately support
its weight.
•Minimum distance between Q-Jet C10 and closest object (wall, door etc.): 2 m
If the distance falls below the minimum distance, the Sanosil Disinfectant mist may condense on the
surface and cause dark discoloration over time.
•Point nozzle towards center of the room.
•Do not point nozzle towards smoke detectors and check with facility management to take appropriate
measures to avoid any activation of the detector systems during nebulization process.
WARNING
Risk of discolorisation!
Minimum distance between Q-Jet C10 and closest object: 2 m
If the distance falls below the minimum distance, the Sanosil Disinfectant mist may
condense on the surface and cause dark discoloration over time.
6.2. Measuring the room volume / determining the dosage
In order to properly fill the room with the correct dosage of disinfectant, the room must
first be accurately measured and the room volume determined. This is done using tried
and tested laser test devices with integrated area and volume calculation.
The laser is used to measure the length, width and height of the room, and to calculate
the room volume in m3. In rooms which are heavily occupied with furniture, beds, tools,
etc. the calculated volume can be reduced by 5-10% if required.
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6.3. Establish nebulization time
•Calculate room’s volume (length x width x height of the room in meters)
and round it up to the next cubic meter.
•Calculate the room’s conditions according to the calculation sheet below.
•In case of high humidity please pay attention: Too much initial humidity can lead to increased conden-
sation, unsatisfactory disinfection results and even to discoloration of surfaces.
•An initial humidity of approx. 45% is ideal. For normal disinfection, a concentration of 8 ml/m3, for
higher contaminated rooms a concentration of 12ml/m3is recommended. Please see table below for
your convenience. Higher concentrations of 16 or 24ml/m3 may be required for some special condi-
tions. Please ask your Sanosil sales representatives for detailed info.
•Adjust the spraying time according to the selected flow rate 10 ml / min. or 20 ml / min.
Please choose 10 ml/min for smaller rooms (up to 30m3) or for rooms where objects or walls are too
close to the unit (≤ 2m). = 10ml/min. and = 20ml/min.
Formula : Room’s volume in m3x desired concentration / 10 (or 20)ml = fogging time in minutes
Example:
Room size 20m3. Desired Concentration: 12ml/m3 , selectet Flow rate 10 ml/min. =
20 x 12 = 240ml : 10 = 24 min spray time
Dosage and timetable for (8ml/m3) and 12ml/m3:
Room
size
Fogging time Standard
(8ml/m3)**
Room
size
Fogging time Higher Risk
(12ml/m3)**
m3
Time
m:s
Time
m:s
Approx.
ml :
m3
Time
m:s
Time
m:s
Approx.
ml :
10
08:00
04:00*
80
10
12:00
06:00*
120
20
16:00
08:00*
160
20
24:00
12:00*
240
30
24:00
12:00*
240
30
36:00
18:00*
360
40
32:00
16:00
320
40
48:00
24:00*
480
50
40:00
20:00
400
50
60:00
30:00
600
60
48:00*
24:00
480
60
72:00*
36:00
720
70
56:00*
28:00
560
70
84:00*
42:00
840
80
64:00*
32:00
640
---
---
---
---
90
72:00*
36:00
720
---
---
---
---
100
80:00*
40:00
800
---
---
---
---
* Not recommended please choose other volume per min.
** Higher concentrations of 16 or 24ml/m3 may be required for some microorganisms or
room conditions. Please ask your Sanosil sales representatives for detailed info.
CAUTION
Risk of improper disinfection
A initial humidity < 45% can lead to increased condensation and unsatisfactory disinfec-
tion results. An initial humidity of approx. 45% is recommended. Reduce the humidity to
45% before start the Q-Jet device.
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7. Introduction of the Control elements
Backside:
Flow rate - quantities selector switch
1. Flow Rate 10 ml/min
2. Flow Rate 20 ml/min
3. Switch
Allows to control the amount of fogged disinfectant. Please note: Small
rooms (< 10 m3) or rooms with limited distance between nozzle and
wall/ceiling should be operated with reduced flow rate only. Failure to
observe this may lead to condensation on surfaces with a risk of discoloration or corrosion.
WARNING
Risk of Damage!
With reduced wall distance, only operate with low flow rate. Failure to observe this
can lead to discoloration on walls, ceilings, or equipment.
Frontside:
Control Panel:
1. “On-Off” power switch
2. “UP” button
3. “Down” button
4. Screen: (Shows min. and sec.)
5. “Reset” button
6. “Start/Stop” button
Sanosil Q-Jet C10 programming display is simple and reliable way to operate the fogger. Please be aware that
after turning on the device last program is being executed right away. This can be seen by counting down the
preset time delay.
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8. Prepare the device for operation
Before filling (or emptying) the tank always turn OFF the device and disconnect the
power supply plug!
8.1. Filling
•Wear some protection materials for eyes and skin
•Remove tank bottle
•Open the tank bottle by unscrewing the connector
•Fill up to 850 ml Sanosil Disinfectant into the tank bottle
•Close the tank bottle by screwing on the connector
•Put the full tank back into the device and connect it to the intake manifold.
Attached when it clicks.
•Wipe-up any spills with a microfiber towel or rag
CAUTION
Risk of Injuries!
Always wear gloves and safety googles when filling the bottle!
Do not overfill bottle or spill around Sanosil Disinfectants!
8.2. Power Connection and Switch on the device
•Before making electrical connections carefully check that the voltage supplied is
compatible with the voltage marked on the data plate.
•Insert power cord in IEC power socket.
•Tip ON/OFF to switch on the device
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9. Programming the device and start fogging
Select flow rate:
•Turn switch to the desired flow rate
Switching on the device:
•Press the “On” button.
Device is ready to operate with the saved settings.
•“UP” shows T1 = Countdown time (min:sec)
•“Down” shows T2 = Fogging time (min:sec)
Set countdown timer:
•Press and hold “UP until the “set-signal” appears.
•Release “UP” and T1 starts blinking
•Use “UP” and “DOWN” to set the countdown time (use
“Start/Stop to switch min:sec)
•Press “Start/Stop” to safe the settings
Set fogging timer:
•Press and hold “DOWN” until the “set-signal” appears.
•Release “DOWN” and T2 starts blinking
•Use “Start/Stop” to switch min:sec
•Use “UP” and “DOWN” to set the fogging time
•Press “Start/Stop” to safe the settings
Start disinfection procedure:
•Check countdown and fogging time.
•“UP” shows T1 = Countdown time (min:sec)
•“Down” shows T2 = Fogging time (min:sec)
•Press “Start/Stop” button the countdown starts, the red light on
top of the device flashes and whole room disinfection process
starts. Please leave room immediately and seal door according
description on page 14
A running disinfection program can be stopped anytime by pressing the button “reset”
•During the course of the disinfection program the display shows the remaining time (Count-down).
•At the end of the disinfection program the device makes a beeping noise (duration programmable).
•Room re-entry minimum waiting-time begins (minimal 120 Minutes, further info on page 15),
red light stops flashing after 120 minutes.
•After the end of the waiting-time the room can be prepared for re-entry (further info on page 15)
•When room re-entry is required before treatment process is completed or to perform a H2O2level
check, proper personal equipment (PPE) including wraparound style goggles; respirator mask (filter
class ABE1) filtering hydrogen peroxide (for example: 3M 4277 or 3M 7500 mask with 6057 filter) and
gloves should be worn to safely enter the room.
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10. Door sealing and attaching the warning information
After leaving the room and closing the door, seal door and all other room openings with
adhesive tape. To prevent unauthorized entry into the room, a clearly visible notice
must be attached to the doors or door handle, displaying the start and calculated end
time of the disinfection process (incl. application time).
During the aerosol process and the application time, do not enter the room, as aerosol
fog will escape when the doors are opened and may cause irritation to the eyes or air-
ways in other rooms.
WARNING
Risk of injuries!
This device nebulizes chemical substances!
Misted disinfectants are very light floating. Avoid that disinfection mist from leaks
penetrates into other rooms not intended for treatment!
11. Re-entering procedure and using the room
After the end of the minimum application time (table on the right), the
aerosol concentration normally falls to a harmless level; the hydrogen
peroxide breaks down to form water and oxygen. This happens more
quickly if organic material is present. If the dosage is too high or if there
are smooth surfaces in the room which have been very well cleaned, the
decomposition processmay be slower, as the hydrogen peroxide cannot
react properly with oxidizable substances (e.g. microorganisms).
Right procedure:
•Check with a hydrogen peroxide level sensor that the H2O2-Level is
below your local maximum permissible value or if not specified at
least below 1 ppm. Use full protection equipment if unsure of the H2O2-Level in the room.
•If H2O2level is too high, either detected with a level sensor or a strong hydrogen peroxide smell is no-
ticed, open windows and doors for minimum 15 minutes, unseal HVAC vents and restart HVAC system
to allow increased airflow circulation in the room.
•Remove all previously attached tape sealings, fire alarm covers and HVAC covers.
•
•Disinfected room is now ready for use again.
WARNING!
Risk of injuries!
To prevent injuries do always check H2O2-Level before entering the room.
When entering room to measure the H2O2-Value, do always wear full protection equip-
ment, i.e. protection mask, safety googles and gloves.
The disinfected room can only be entered without protection equipment if the H2O2-Value
is below the local maximum permissible value specified by the authorities.
Nebulization
time
Minimum
waiting time
0 –20 min
120 min
20 –30 min
130 min
30 –40 min
140 min
40 –50 min
150 min
50 –60 min
and above
160 min
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12. Maintenance
WARNING
Risk of injury!
Do always switch off the device and disconnect the power supply cord before starting any
cleaning or maintenance works. Maintenance works can only be carried out through well-
trained personnel. Observe all safety indications stated above.
CAUTION
Risk of Injuries!
Always wear gloves and safety googles when operating on the nozzle, bottle or tubes!
Do not overfill bottle or spill around Sanosil Disinfectants!
Group/Component
Operation
Cycle
Device in general
Visual control: Checking operationality, fluid
loss, sealings, caps, dents, breakages of parts
Before every use
Nozzle cleaning
Cleaning: cleaning with enclosed pin
Monthly
System cleaning
Rinse the system with demineralized water.
Use bottle filled with 200ml demineralized wa-
ter and turn on the machine for 2 minutes.
Every two month
Decommissioning for a
longer period
Run a system cleaning first.
Blow out liquid from system.
Use bottle adapter without the bottle and turn
on machine for 30 seconds. Do this for each
spraying speed, one and two drops.
Decommissioning for a
longer period
Use of device in hot
climate over 30°C
ambient temperature
Let the Q-Jet C10 cool down between every
cycle for 30 Min.
When required
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13. Troubleshooting
CAUTION
Risk of Injuries!
Always wear gloves and safety googles when operating on the nozzle, bottle or tubes!
Do not overfill bottle or spill around Sanosil Disinfectants!
Trouble
Possible cause
Possible Solution
Device does not work / does not
respond
•Check power supply
•Check fuses for the room
•Check correct connection of
cable
•Cycle has been terminated ab-
normally (e.g. power cuts)
•Ensure power supply to device
Device does not start or stops
before finishing program
•Compressor fault / damage
•too high temperature
•Switch the device off and on
•Switch off device and let it
cool down for 30 Min.
•Check the settings
Device emits loud noises
•Possible internal damages
•Presence of foreign bodies in
the cooling fan
•Switch off and unplug device,
call service technician
Device does not spray liquid
•Bottle incorrect attached
•Possible internal damages
•Internal piping rupture or con-
nections leaking
•Clean nozzle with nozzle
cleaning tool
•Check all external connections
•Switch off and unplug device,
call service technician
Device leaks liquid
•Bottle incorrect attached
•Possible internal damages
•Internal piping rupture or con-
nections leaking
•Check all external connections
•Switch off and unplug device,
call service technician
When asking for support with your agent or the manufacturer make sure in any case to fill in accu-
rately manufactures complaint form before any contacting
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14. Warranty
General warranty
The machine and its components are warranted by the manufacturer against defects in materials and work-
manship for the period of twelve months starting with the date of purchase. The manufacturer also warrants
that this product will meet applicable specifications under normal use.
The manufacturer shall, at its opinion, repair or replace any part or whole machine that proves, in the rea-
sonable opinion of the Manufacturer, to be defective in materials or workmanship during the warranty pe-
riod. All products repaired or replaced under warranty are only warranted for the remaining unexpired pe-
riod in the original warranty. The Manufacturer reserves the right to issue a credit note for any defective
product, which has proved defective through normal usage.
Warranty limitations
This warranty excludes machines, parts or equipment which have been tampered with, opened, disassem-
bled, or modified by persons other than the manufacturers personnel, misused, neglected, damaged by acci-
dent, used in applications which exceed their specifications or ratings, used outside of environmental specifi-
cations for the machine, used with materials other than tested and recommended by the manufacturer, im-
properly installed, maintained or otherwise abused or used other than in accordance with the information
and precautions contained in this Instruction manual. Specifically, disinfection liquid granted the use in this
machine is the one based on H2O2/ Ag. Sanosil Ltd products only. It is the customer's responsibility to under-
stand and follow operating instructions in this Instruction manual and specifications before operating.
Failure to do so may result in voiding this warranty.
Buyer must claim under warranty in writing no later than 30 days after the claimed defect is discovered. This
warranty is available to the original purchasers only and cannot be transferred or assigned, and does not ap-
ply to any parts, equipment or other products not manufactured by the Manufacturer. Except for the limited
warranties expressly set forth above. The manufacturer specifically disclaims any and all other warranties to
buyer, including without limitation, any and all implied warranties, such as freedom of infringement, mer-
chantability and fitness for a particular purpose.
Exclusive remedies
The remedies provided herein are the buyer's sole and exclusive remedies. In no event shall The manufac-
turer be liable for direct, indirect, special, incidental, consequential, exemplary or punitive damages (even if
advised of the possibility of such damages) arising from or relating to the machine (including loss of profit)
whether based on contract, tort or any legal theory. Manufacturer's maximum liability will not exceed, in the
aggregate, the total amount paid for the machine by the first reseller.
Procedure in case of a warranty claim
If during the warranty period a default on the device should be noted, please proceed as follows:
1. Fille the “Customer Complaint Form” which comes with the device or download complaint form from
https://www.sanosil.com/de/sanosil-c-series-devices/ (QR code with this link on the last page).
2. Send complaint form with additional info and pictures and videos (if helpful) to “servic[email protected]
3. Sanosil Ltd will check the complaint with its manufacturer and decide whether the device must be re-
turned to Switzerland or whether the device can be repaired on site by sending spare parts by the Sanosil
representative or his authorized repair centre.
Please do not return the device until Sanosil Ltd has expressly agreed to the return.
4. If the repair must be done by the manufacturer here in Switzerland prepare the shipment of the device
back to Sanosil Ltd together with the filled Customer Complaint Form, Warranty Certificate and original,
dated invoice of the authorized Dealer
Sanosil Q-Jet C10 Operating Manual
Des M03 –operating manual Q-Jet C10 20/20
15. Disposal and Decommissioning
Disposal should be done respecting the environment and local recycling rules.
The dismantling of the device must be done by specialized companies.
The device is built with recyclable materials.
Disposal in EU Countries
To preserve and protect the environment, to prevent environmental pollution and to improve the recycling of
raw materials, a directive was issued by the European Commission, which states that all electrical and elec-
tronic appliances have to be taken back by the manufacturer in order to dispose them properly or to make
them available for recycling. Within the European Union the devices marked with the symbol below may there-
fore not be disposed of together with unsorted municipal waste:
Please check with your local authorities for proper disposal.
SANOSIL AG CH- 8634 Hombrechtikon Schweiz
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