SATO RWG500 User manual

Quick Guide
for
RWG500
Label Rewinder
PN 9001128A

2
Introduction
Thank you for your purchase of the SATO RWG500 new
generation rewinder for SATO barcode printers.
This quick reference guide will lead you on a familiariza-
tion tour to help you start using the machine as soon as
possible.
To get the most out of the RWG500’s intelligent features,
make sure to read this manual carefully before using the
machine.
Table of Contents
Introduction.......................................................2
Safety Symbols ................................................3
Safety Precautions ..........................................4
FCC Notice ......................................................6
What’s In the Box ............................................7
Parts Identification ...........................................8
Parts Identification ...........................................9
Preparing the Joint Plate .................................10
Adjusting the Roller Height ...............................14
Installing the Joint Plate ...................................15
Label Setup ......................................................17
Basic Operation ...............................................23
Winding 6” labels ..............................................25
Installing the 6” Expansion Kit ..........................26
Basic Specifications..........................................27

3
Safety Symbols
About warning symbols
As a preventive measure to ensure safe usage of this
machine so as to safeguard against damage to yourself,
other people or property, several symbols and icons are
used in this guide. The following pages describe the
significance of each symbol. Please take time to read and
understand the content.
Examples
The triangle sign means ‘Be careful’.
The content within the triangle illustrates specific
hazards. In this case, the sign on
the left means ‘beware of electric shock’.
The circular sign means ‘prohibited’. The
content within the circle illustrates a specific
prohibition. In this case the sign on the left means
‘disassembly prohibited’.
The black circular sign means ‘must do’. The
content within the sign illustrates specific items
that must be carried out. In this case the sign on
the left means ‘the plug must be unplugged from
the socket’.
If this display and its warning is ignored, any
mishandling could result in death or serious
injuries.
If this display and its warning is ignored, any
mishandling could result in serious injuries as
well as damage to properties.
Caution

4
Safety Precautions
Do not place on an unstable place
Do not place the rewinder on an unstable place
such as an unsteady table, an inclined place or
a place with vibration. The rewinder may drop
or topple over and cause injuries.
Liquids
Do not place any containers with water or
chemicals, such as flower vases or cups, as
well as small metallic objects near the rewinder.
Continued use creates the danger of fire or
electrical shock.
* If any of these should fall into the rewinder,
immediately turn off the power and contact your
nearest dealer or service center.
Foreign Matter
Do not drop or insert metallic or flammable
objects into the openings on the rewinder.
Continued use creates the danger of fire or
electrical shock.
* If any of these should fall into the rewinder,
immediately turn off the power and contact your
nearest dealer or service center.
Dropping and Damage
Do not use if the product has been dropped or
damaged. Continued use creates the danger of
fire and electrical shock.
* Should the rewinder ever fall or otherwise
become damaged, immediately turn off the
power and contact your nearest dealer or
service center. Continued use creates the
danger of fire or electrical shock.
Caution
Caution

5
Abnormal Conditions
Do not use the rewinder if it is emitting smoke
or strange odors. Continued use creates the
danger of fire and electrical shock.
* Immediately turn off the power and contact
your nearest dealer or service center for
repairs. Do not try to service the rewinder by
yourself.
Disassembly
Never try to take the unit apart or modify it in
any way. Doing so creates the danger of fire or
electrical shock. Contact your nearest dealer or
service center for repairs.
Location
Do not locate the rewinder in areas subjected to
high humidity or dew. Doing so creates the
danger of electrical shock.
* If dew forms inside the rewinder, immediately
turn off the power and do not use it until it has
dried up.
FOR CONTINUED PROTECTION AGAINST
RISK OF FIRE.
REPLACE ONLY SAME TYPE AND RATING
OF FUSE.
LOCATION : F1 , F2 RATING : 125V 3.5A
Caution
Caution

6
FCC Notice
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates use and can radiate radio frequency energy and, if
not installed and used in accordance with instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or re locate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

7
What’s In the Box
RWG500 main unit Joint plate
EXT cable
Label Clip
3-inch core x 2 Label Guide
Quick Guide

8
Parts Identification
Second roller
First roller
Tension arm
Rewind
Start/Stop
button
Status
LED
Direction
Indicator LED:
Clockwise
winding
(face in)
Direction
Indicator LED:
Counter-clock-
wise winding
(face out)
Stopper
Plate
Rewind
Core

9
Parts Identification
Selector for
clockwise or
counterclock-
wise rewind
direction
Socket for
AC adaptor
EXT connector
(links to printer)
Earth
terminal
Power
Switch

10
Preparing the Joint Plate
The joint plate aligns the base of the RWG500 to the
base of a SATO printer. This alignment ensures a smooth
label path and prevents problems during long periods of
continuous operation.
The following procedure adjusts the joint plate to suit the
base of different SATO printers, as shown here:
1
2
Use a Phillips
screwdriver
to loosen the
two screws
that secure
the movable
portion of the
joint plate.
Slide the movable
portion of the joint
plate in various
directions to
reveal the names
of various SATO
printer models.
Main plate
Movable plate

11
Preparing the Joint Plate (cont’d)
To prepare the joint plate for a GTx4XXe or M-84Pro
series printers:
When the movable plate
reveals “GTx4XXe” and
“M-84Pro”, adjust its
position so that each pro-
truding stub (called a
boss) on the underside of
the movable plate will fit
neatly into two comple-
mentary holes on the
main plate. The movable
plate will not slide easily
now. Tighten the two
screws which were loos-
ened in Step 1. Top of
movable
plate
Boss
Boss
Underside
of movable
plate

12
Preparing the Joint Plate (cont’d)
To prepare the joint plate for the M-5900RVe printer:
Top of
movable
plate
Boss
Boss
Underside
of movable
plate
Wh
en t
h
e mova
bl
e
plate reveals “MT4XXe”
and “M-5900RVe”,
adjust its position so
that each protruding
stub (called a boss) on
the underside of the
movable plate will fit
neatly into two comple-
mentary holes on the
main plate. The mov-
able plate will not slide
easily now. Tighten the
two screws which were
loosened in Step 1.

13
Preparing the Joint Plate (cont’d)
To prepare the joint plate for the CL6XXe series printers:
Top of
movable
plate
Boss
Boss
Underside
of movable
plate
Wh
en t
h
e mova
bl
e
plate reveals
“MR6XXe” and
“CL6XXe”, adjust its
position so that each
protruding stub (called
a boss) on the under-
side of the movable
plate will fit neatly into
two complementary
holes on the main plate.
The movable plate will
not slide easily now.
Tighten the two screws
w
hich were loosened in
Step 1.

14
Adjusting the Roller Height
Before the rewinder is guided into place in front of the
printer, the height of its first roller has to be adjusted to
one of two positions (upper or lower) to fit the printer,
based on the table below:
Roller Height settings for SATO Printers
Model Roller Height
GTx4XXe Lower position
CL6XXe Lower position
CL4XXe Upper position
M-84Pro Upper position
M-5900RVe Upper position
Roller in Upper
position
Roller in lower
position
Install two locking screws here
Install
two
locking
screws
here

15
Installing the Joint Plate
To align the printer to the RWG500 using the joint plate:
1Place the non-movable
holes of the joint plate
under the feet of the
rewinder as shown. The
holes of the movable
plate should be facing
away from the rewinder.
2Connect the Frame
Ground wire of the joint
plate to the Earth termi-
nal on the rewinder.
Use a Phillips screw-
driver if necessary.
Earthing completed

16
Installing the Joint Plate (cont’d)
3Now place the printer
so that its feet at the
label output side will fit
into the positioning
holes on the joint place.
4Make sure both the
printer and the rewinder
are turned OFF.
Locate the EXT con-
nector of the printer and
use the supplied EXT
cable to connect the
printer to the rewinder’s
EXT connector.
Make sure that the
printer and rewinder are
aligned properly using
the joint plate. Other-
wise rewinding errors
may occur.
Caution

17
Label Setup
The RWG500 offers two rewind directions and two types
of rewind shafts, as follows:
Rewinding Direction: Face in (CW) / Face Out (CCW)
Rewinding Shaft: Direct rewind/3” paper core rewind
About Rewinding Direction
Counterclockwise
winding (CCW)
Clockwise
winding (CW)
In a CCW winding
direction, the printed
surface of the label is
always visible as it
faces outwards.
In a CW winding direction,
the printed surface of the
label faces inwards and is
hidden from view. Only
the backing sheet (label
liner) faces outwards. The
rewind is set by default to
CW rewinding.

18
Label Setup (cont’d)
To change the rewind direction, use the Direction switch
found on the side panel of the rewinder. The factory set-
ting is CW rewinding by default.
Change the rewind direction only when the rewinder is in
an idling state, or when it is turned OFF.
Setting Rewind Direction
1. Before changing the rewind direction, make sure
the rewinder is turned OFF, or make sure that the
Status LED is blinking in green (rewinder in Idling
state)
2. Locate the Direction switch at the side panel, and
set it to either CW (clockwise, face in) or CCW
(counterclockwise, face-out).
3. Check the control panel display to confirm that the
appropriate CW or CCW LED is lit.
Caution

19
Label Setup (cont’d)
Besides setting the rewind direction, you can set up the
rewinder for direct rewinding or rewinding using a 3”
paper core.
About Direct Rewinding
Use direct rewinding when a paper core is not to be
used, and the label being collected will not need
reprinting or reprocessing in future.
1Set the rewinder for
CW or CCW rewind
direction and load
the label accord-
ingly. Wind the label
at the rewinding
shaft, and insert the
provided label clip
to fasten the label
onto the shaft.
2Now insert the label
guide. The label
output from the
printer is now set
for direct rewinding.

20
Label Setup (cont’d)
You can collect output labels onto a 3” paper core for
more consistent winding, and if the wound label needs to
be unwound later for reprocessing/reprinting.
Rewinding on a 3” paper core
1If label width is
below 65 mm,
attach one of the
provided 3” core
adaptors to the
rewinding shaft.
Otherwise, use two
adaptors. The
adaptor(s) should
be inserted so that
the metal plate teeth faces in the same direc-
tion*as the rewind direction. Screw the adap-
tor(s) into the narrow groove of the shaft.
2Space the adaptor(s)
along the shaft to fit
the label width, then
tighten each locking
screw. Make sure the
screw fits into the
metal nut sliding
along the groove.
* For CW and CCW rewinding, the metal
teeth must face left or right respectively.